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Time and Motion Studies

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63 views

Time and Motion Studies

Uploaded by

eligamergirl101
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Conducting Time and motion studies

1. Watch and note down the time taken for different elements of a task.
2. Break down the task into individual components or movements. Identify any repetitive or
unnecessary motions.
3. Design a more efficient way to perform the task by eliminating or combining unnecessary
steps and streamlining the process.
4. Once the most efficient method is determined, it’s documented and becomes the standard for
how that task should be performed.
5. Workers are then trained on this standardised process to ensure consistency and efficiency.

For example, a coffee shop that wants to reduce the time it takes to serve a cup of coffee to a customer after
they’ve placed their order.

1. The task chosen for the study is the process of making a standard cup of coffee, from taking the order
to handing the finished coffee to the customer.
2. An observer is stationed at the coffee shop during peak hours. They use a stopwatch to time employees
as they make coffee.

Results from observations:


● Taking order and payment: 30 seconds
● Grinding coffee beans: 20 seconds
● Brewing coffee: 2 minutes
● Pouring and adding desired milk/cream: 1 minute
● Handing the coffee to the customer: 10 seconds

3. Analysis: The total time for the process, based on the observations, averages out to be around 4 minutes. The
longest part of the process is brewing the coffee, which takes 2 minutes.

4. The coffee shop decides to try a few different methods to optimize the process:
● Introduce a pre-order system through a mobile app, which allows regular customers to order in
advance.
● Have a dedicated station with pre-brewed coffee ready during peak hours for customers who don’t have
specific brewing preferences.
● Rearrange the counter layout so that the grinder, brewer, and milk/cream station are closer together,
reducing unnecessary movement.
5. After testing these changes, the process is standardized. All employees are trained to follow this new method
during peak hours.
Post-Study Results: After implementing the changes, a new time and motion study is conducted. The average
time is now reduced to 2.5 minutes per order, leading to happier customers and increased sales during peak
hours.

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