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WASHING MACHINE
SERVICE MANUAL
! CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE
PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.

MODEL: WM2487H*M

100

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 JUN. 2006 PRINTED IN KOREA P/No.: MFL31245501

101

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 CONTENTS
1. SPECIFICATIONS .........................................................................................................................3
2. FEATURES & TECHNICAL EXPLANATION ................................................................................ 4
3. PARTS IDENTIFICATION ............................................................................................................ 7
4. INSTALLATION & TEST ............................................................................................................... 8
5. OPERATION ................................................................................................................................11
6. WIRING DIAGRAM/PROGRAM CHART .....................................................................................14
7. TROUBLESHOOTING.................................................................................................................15
7-1. BEFORE PERFORMING SERVICE ...................................................................................15
7-2. QC TEST MODE.................................................................................................................15
7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY ......................................................15
7-4. ERROR DISPLAY ...............................................................................................................16
8. ERROR DIAGNOSIS AND CHECK LIST ....................................................................................18
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION ........................................18
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING ..............................................................21
9. DISASSEMBLY INSTRUCTIONS ...............................................................................................29
10. EXPLODED VIEW .....................................................................................................................40
10-1. CABINET & CONTROL PANEL ASSEMBLY....................................................................40
10-2. DRUM & TUB ASSEMBLY................................................................................................41
10-3. DISPENSER ASSEMBLY .................................................................................................42

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 1. SPECIFICATIONS

ITEM WM2487H*M
COLOR W:BLUE WHITE, N:NAVY BLUE, R:CANDY APPLE RED
POWER SUPPLY AC 120 V, 60 Hz
PRODUCT WEIGHT 192 lbs (87kg)
WASHING 280 W
ELECTRIC POWER
DRAIN MOTOR 80 W
CONSUMTION
WASH HEATER 1000 W
WASH 46 rpm
REVOLUTION SPEED
SPIN 0-1200 rpm
CYCLES 9
WASH/RINSE TEMPERATURES 5
SPIN SPEEDS 5
OPTIONS Prewash, Rinse+Spin, Extra Rinse, Water Plus, Stain Cycle
WATER CIRCULATION Incorporated
OPERATIONAL WATER PRESSURE 14.5-116 psi (100-800 kPa)
CONTROL TYPE Electronic
WASH CAPACITY [cu.ft] 3.47 (4.0 IEC)
DIMENSIONS 27” (W) X 29 3/4” (D) X 3811/16” (H), 5013/16” (D, door open)
DELAY WASH up to 19 hours
DOOR SWITCH TYPE PTC + Solenoid
WATER LEVEL 10 steps (by sensor)
LAUNDRY LOAD SENSING Incorporated
ERROR DIAGNOSIS Incorporated
AUTO POWER OFF Incorporated
CHILD LOCK Incorporated
RLM ENABLE Incorporated

STEAM Incorporated

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 2. FEATURES & TECHNICAL EXPLANATION
2-1. FEATURES

■ Ultra Capacity
추가선택, 예약,
The Larger drum enables not just higher head drop and stronger centrifugal force, but
also less tangling and wrinkling of the laundry. Heavier loads, such as king size
comforters, blankets, and curtains, can be washed.

■ Direct Drive System

The advanced Brushless DC motor directly drives the drum without
belt and pulley.

■ Tilted Drum and Extra Large Door Opening

Tilted drum and extra large opening make it possible to load
and unload clothing more easily.

■ Steam Washing and SteamFreshTM

Steam Washing features upgraded washing performance with low energy and water
consumption. SteamFreshTM cycle removes wrinkles from dry clothes.

■ RollerJets
Washing ball enhances the wash performance and reduces damage
to the clothing. The jets spray and help tumble clothes to enhance
washing performance while maintaining fabric care.

■ Automatic Wash Load Detection

Automatically detects the load and optimizes the washing time.

■ Built-in Heater
Internal heater helps to maintain water temperature at its optimum level for selected
cycles.

추가선택, 예약,

■ Child Lock
The Child lock prevents children from pressing any button to change the settings
during operation.

■ Using the RLM (Remote Laundry Monitor)

The RLM monitors status of your washer and/or dryer. You can plug the display unit
into any power outlet in your home.
The RLM Display Unit can be purchased separately for this washer.

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 2-2. NEURO FUZZY WASHING TIME OPTIMIZATION
To get the best washing performance, optimal time is determined by the water temperature,
the selected washing temperature, and the size of the load.

water
temperature
washing time
the best
selected
washing NEURO- rinsing time washing
temperature FUZZY performance
spin rhythm, time
load
size

SENSING PROCESSING DETERMINATION EFFECT

2-3. WATER LEVEL CONTROL

● This model incorporates a pressure sensor which can sense the water level in the tub.
● The water supply is stopped when the water level reaches the preset level, the washing
program then proceeds.
● Spinning does not proceed until the water in the tub drains to a certain level.

2-4. DOOR CONTROL

● The door can be opened by pulling the door handle whenever washer is not in operation.
● When the cycle is completed, the DOOR LOCKED light will turn off.
● If a power failure has occurred while in operation, the door will unlock after 5 minutes.
● Clicking sounds can be heard when the door is locked/unlocked.

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 2-5. THE DOOR CAN NOT BE OPENED
● While program is operating
● When a power failed and power plug is taken out in operation
● While Door Lock lights turn on.
● White the motor is in the process of intertial rotating, through the operation is paused.

2-6. DOOR LOCKED LAMP LIGHTS

● When the frequency of water level is lower than 22.9 kHz
(It can be canceled when the frequency is more than 23.8 kHz)
● When the temperature inside the tub is higher than 45 °C and water level is not 25.5 kHz
(It can be canceled when the water level is 25.5 kHz or the temperature inside the tub is lower than 40 °C)

2-7. CHILD LOCK

● Use this option to prevent unwanted use of the washer. Press and hold PRE WASH button for 3 seconds to
lock/unlock control.
● When Child lock is set, CHILD LOCK lights and all buttons are disabled except the Power button. You can
lock the washer while it is operating.

2-8. WATER CIRCULATION

● When Washing and Rinsing function of shower at the upper part of Gasket.
● When Washing, it continuously operates for 3 minutes and intermittently.
● When Rinsing, it continuously operates after completion of water supply.

2-9. STEAM
● For tough stained clothes, underwear, or baby clothes.
● Steam Wash is available with Sanitary, Bulk/Large, Perm. Press, Cotton/Normal, and baby Wear cycles.
● This option features upgraded washing performance with low energy and water consumption
● Do not load delicates such as wool, silk, and easily discolored clothes.

2-10. DRUM LIGHT

● The Drum Light comes on when the Power button is pressed. It goes off when the door is closed and the
washer starts operation.
● The Drum Light remains off when the door is locked.
● The Drum Light can be turned on while the washer is in operation by pressing the Rinse+Spin button for 3
seconds. The light will turn off automatically 4 minutes later.
● The Drum Light comes on when the washing cycle is finished and goes off 4 minutes later.

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 3. PARTS IDENTIFICATION

& Steam Nozzle

Drum Light

Door Seal

Safety Cover (PLC Modem)

■ ACCESSORIES

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 4. INSTALLATION & TEST
1⃞ Before servicing, ask the customer what the trouble is.
2⃞ Check the setup (power supply is 120 V AC, remove the transit bolts....).
3⃞ Check with the troubleshooting guide.
4⃞ Plan your service method by referring to the disassembly instructions.
5⃞ Service the unit.
6⃞ After servicing, operate the appliance to see whether it functions correctly.
■ STANDARD INSTALLATION
The appliance should be installed as follows:

REMOVE THE SHIPPING INSTALL THE APPLIANCE ADJUST THE

BOLTS ON A FLAT AND FIRM SURFACE LEVELING

Remove the 4 shipping bolts Turn the leveling feet to adjust

with the supplied wrench. the appliance.
※ Do first lower side to remove easily.

Keep the shipping bolts and

spanner for future use.
Insert the 4 caps
(provided) into the hole.

Turn clockwise to raise;

counterclockwise to lower.

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 ■ HOW TO CONNECT THE INLET HOSE
Verify that the rubber washer is inside of the
valve connector.
Tighten the inlet hose securely to prevent leaks.

■ CONNECT THE DRAIN HOSE

· Make sure that the hose is not twisted. · Avoid submerging the end of the hose.

※ The end of the drain hose should be placed less than 96” from the floor.

■ CONNECT POWER PLUG

· Connect the power plug to the wall outlet. · Avoid connecting several electric devices, as
doing so may cause a fire.

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 TEST OPERATION

Preparation for Press the POWER button. Press the Start/Pause

washing. button.

Connect the power plug to Listen for a click to determine if

the outlet. the door has locked.
Connect the inlet hoses.

Check the water heating Check the automatic Check the water supply.
function. reverse rotation.
MAX

SOFTENER

Press the WASH/RINSE button Check if the drum rotates Check if water is supplied
and the present temperature will clockwise and counterclockwise. through the detergent dispenser.
be displayed.

Check the drain and spin Press the Water removal

functions. START/PAUSE button.

Power off and the power on.

Press the SPIN SPEED button.
Press the START/PAUSE button.
Check the spin and drain
functions.

Listen for a click to determine If SVC is needed during check,

if the door is unlocking. remove the remaining water by
pulling out the hose cap.

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 5. OPERATION

■ WM2487H*M

11

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 Power Button Status Indicator

• Use this button to turn the power • It shows elapsed time of the cycle the washer is
On/Off. operating.

Cycle Selector Knob Start/Pause

• Rotate the Cycle selector knob to select the cycle designed for • Use this button to Start/
different types of fabric and soil levels. Stop the washer.

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 Option Button

• PREWASH: Use this option for loads that need pretreatment. It adds 16 minutes prewash and a spin cycle.
• RINSE+SPIN: Use this option to rinse and then spin.
• EXTRA RINSE: This option provides an additional rinse.
• STAIN CYCLE: Adds time to the wash and rinse cycles for better stain removal. Automatically provides a rinse.
• WATER PLUS: Add extra water to the wash and rinse cycles for superior results.

Wash/Rinse, Spin speed, Soil Level, Beeper Button

• Select a water temperature based on the type of load you are washing.
• To change the spin speed, press the Spin Speed button repeatedly to cycle through available options.
• To change the soil level, press the Soil Level button repeatedly until the desired setting is on.
• Press repeatedly to adjust the volume of the Beeper

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 6. WIRING DIAGRAM/PROGRAM CHART

DISPLAY PWB
DISPLAY PWB 1 2 3 4 5 6 7 8 9 10 11 NA 1 2 3 4 5 6 NA 1 2 3 4 5 6 7 8 9 10 11 12 13 NA 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 NA

32 1 NA 1 2 3 4 5 6 BL 1 2 3 4 5 6 7 8 9 10 11 12 13 NA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1516 17 18
32 1 12 3456 1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1516 17 18

12 34 BL 1 2 3 4 5 6 NA 1 2 3 4 5 6 7 8 9 10 11 12 13 BL 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 NA
12 34 MAIN PWB 12 3456 1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6

123 123456 123 1234 123456 1234 321 1234 1234 21 21 21 1234
123 123456 123 1234 123456 1234 321 1234 1234 21 21 21 1234

1 2 3 4 3 2 1
1 2 3 4 3 2 1
123 1 2 1
123 1 2 1
GND L S

AG
AG / 8
WH
1 2 1 2 SENSOR 7
1 2 1 2 1 2 1 2 1 2 1 2 1 2
123 6
AG / / 123 5

FUSE

FUSE
LAMP
4
NOISE 1 3
INLET VALVE FILTER 2 2
1 2 3 5 4 3 2 1 123 1
WASH AG 1 2 3
WH 5 4 3 2 1 123 PLC MODEM
THERMISTOR U VW
3 2 1
GND

1 2 3 3 2 1
Ha
Hb

4 3 2 1
1 2 3
2 3 4 5

+HOUSING
MOTOR PRESSURE SOLE
NOID
SENSOR POWER
CORD
DOOR LOCK

Base/Line
3854ER3001Z

Cool-down
**Approx.

(Minutes)

* *
Normal
Bulky
/Large 25

Baby Wear 120

70
Hand Wash
/Wool

14

19

* Wash time is in minutes.

** The total working time will vary with the load size,
water temperature and ambient temperature.

14

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 7. TROUBLESHOOTING
7-1. BEFORE PERFORMING SERVICE
■ Be careful of electric shock when disconnecting parts while troubleshooting.
■ The voltage of each terminal is 120 V AC and DC when the unit is plugged in.

7-2. QC TEST MODE.

The washer must be empty and the controls must be in the off state.
1. Press the SPIN SPEED and SOIL LEVEL buttons simultaneously.
2. Press the Power button, while the above condition. Then buzzer will sound twice.
3. Press the Start/Pause button repeatedly to cycle through the test modes.

Number of times the

Start/Pause button is pressed Check Point Display Status

None Turns on all lamps and locks the door.

1 time Tumble clockwise. rpm (42~50)
2 times Low speed Spin. rpm (55~65)
3 times High speed Spin. rpm (125~135)
4 times Inlet valve for prewash turns on. Water level frequency (25~65)
5 times Inlet valve for main wash turns on. Water level frequency (25~65)
6 times Inlet valve for hot water turns on. Water level frequency (25~65)
7 times Inlet valve for steam turns on. Water level frequency (25~65)
8 times Inlet valve for bleach turns on. Water level frequency (25~65)
9 times Tumble counterclockwise. rpm (42~50)
10 times Heater turns on for 3 sec. Water temperature
11 times Circulation pump turns on. Water level frequency (25~65)
12 times Drain pump turns on. Water level frequency (25~65)
13 times Water level Sensor for Steam Water level frequency of TSG(0~255)
14 times Steam Heater turns on for 1.2 sec. TSG temperature
15 times Off -

7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY

Press the WASH/RINSE and DELAY WASH button simultaneously.

The digits indicate the water level frequency ( x.1 kHz ).

So, for example a display indicating 241: a Water level frequency of 241 x.1 kHz
= 24.1 kHz

15

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 7-4. ERROR DISPLAY
If you press the START/PAUSE button when an error is displayed, any error exceptd ewill
disappear and the machine will go into the pause status.
In case ofd e d, ed
, eif the error is not resolved within 20 sec., or the in case of other errors,
if the error is not resolved within 4 min., power will be turned off automatically and the error code will
blink. But in the case ofd e , power will not be turned off.

ERROR SYMPTOM CAUSE

• Correct water level (246) is not reached within 8 minutes

WATER INLET
1 after water is supplied or it does not reach the preset water
ERROR level within 25 minutes.

• The load is too small.

IMBALANCE • The appliance is tilted.
2
ERROR • Laundry is gathered to one side.
• Non distributable things are put into the drum.

DRAIN
3 • Not fully drained within 10 minutes.
ERROR

• Water is overflowing (water level frequency is over 213).

OVER FLOW
4 ※ If is displayed, the drain pump will operate to
ERROR drain the water automatically.

PRESSURE
5 SENSOR • The SENSOR SWITCH ASSEMBLY is out of order.
ERROR

• Door not all the way closed.

DOOR OPEN • Loose electrical connections at Door switch and
6
ERROR PWB Assembly.
• The DOOR SWITCH ASSEMBLY is out of order.

HEATING
7 • The THERMISTOR is out order.
ERROR

16

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 ERROR SYMPTOM CAUSE

• The connector (3-pin, male, white) in the MOTOR

HARNESS is not connected to the connector
(3-pin, female, white) of STATOR ASSEMBLY.
• The electric contact between the connectors
LOCKED (3-pin, male, white) in the MOTOR HARNESS
8 MOTOR and 4-pin, female, white connector in the MAIN PWB
ASSEMBLY is bad or unstable.
ERROR
• The MOTOR HARNESS between the STATOR
ASSEMBLY and MAIN PWB ASSEMBLY is cut (open
circuited).
• The hall sensor is out of order/defective.

• EEPROM is out of order.

EEPROM
9 ※ Displayed only when the START/PAUSE button is first
ERROR pressed in the QC Test Mode.

POWER
• The washer experienced a power failure.
10 FAILURE

17

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 8. ERROR DIAGNOSIS AND CHECK LIST
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION

SYMPTOM GUIDE FOR SERVICE CALL

No power
Is the power plug connected firmly to
120 V AC outlet?

YES
Power failure? or Breaker opened?
Is the outlet controlled by a switch?
NO

Visit to service.

Water inlet trouble

Is displayed?

YES

Is the tap opened?

YES
Is the tap frozen?
NO
Is the water supply shut-off?
NO

Is filter in the inlet valve clogged with Clean the filter of

foreign material? inlet valve
YES

NO
Visit to service.

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 SYMPTOM GUIDE FOR SERVICE CALL

Door error

Was the load too large?

Visit to service.

Drain trouble

Visit to service.

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 SYMPTOM GUIDE FOR SERVICE CALL

Suds overflow from the Is a HE (High Efficiency) detergent used?

appliance.
(In this condition, wash and YES
spin do not operate normally)
Is the proper amount of detergent used
as recommended?
YES
Recommend to reduce the amount
of detergent.

This appliance has an automatic suds sensing function which

prevents overflow.
When excessive suds are sensed, the suds removing
implementations such as drain, water input, pause will operate,
without rotating the drum.

Liquid laundry products do not

flow in. Is liquid laundry product put in the correct
compartment of the dispenser?

MAX

SOFTENER

YES

Is the cap clogged?

YES

Explain proper use of liquid laundry products.

Clean the compartment.

Visit to service.

20

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 8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING

CAUTION

1. Be careful of electric shock if disconnecting parts while troubleshooting.

2. First of all, check the connection of each electrical terminal with the wiring diagram.
3. If you replace the MAIN PWB ASSEMBLY, reinsert the connectors correctly.

NO POWER

Check the fuse or reset

Is the supplied voltage 120 V AC? NO the circuit breaker.

YES

Connector
Replace the FILTER
Is the voltage between the 2 FILTER ASSEMBLY
connectors 120 V AC?
NO ASSEMBLY (CIRC).

YES
BL WH BL BK

YL
RD YL
WH

Replace MAIN PWB

NO
RD BK

BL
YL
Is the LED (1) on?
SB

BL WH 
WH
RD SB
SB
ASSEMBLY.
WH SB WH

YES
BL WH BL BK

YES
YL
YL
RD

Are the connectors (2) on the PWB loose? Reconnect.

WH

RD BK
YL
BL
SB

BL WH 
WH
RD SB
SB
WH SB WH

NO

Is wire of the DISPLAY PWB ASSEMBLY Replace the MAIN PWB

broken? NO ASSEMBLY.

YES
Replace DISPLAY PWB ASSEMBLY
or repair wire.

21

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 VIBRATION & NOISE IN SPIN

Have all the transit bolts and base packing Remove the transit bolts
been removed? NO and Base packing.

YES
Is the washer installed on a solidly constructed
floor?
NO Move the washer or
reinforce the floor.

YES

Check if the washer is perfectly level as follows:

Base Packing

Level
Check the leveling of the washer with a Level
and check that the washer is stable.

Put an unbalance part (rubber) inside of drum

and start QC test mode and run in high spin
(Refer to section 7-2).
When the machine is spinning in high speed,
verify that it is stable.

If you do not have the unbalance part, put 4.5 to

6.5 lbs (2 to 3 kg) of clothing. Once loaded,
press power, Rinse+Spin and the start/pause
button in sequence.
When the machine is spinning in high speed,
Unbalance Part verify that it is stable.
YES

If it is not stable, adjust feet accordingly. After

Tighten
the washer is level, tighten the lock nuts up
against of the base of the washer. All lock nuts
must be tightened.

Tighten

22

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 NO WATER SUPPLY

Is water supply shut-off?

NO

Is the tap opened? NO Open the tap.

YES
When you press both WASH/RINSE button and
DELAY WASH button simultaneously, is the water YES Check the AIR CHAMBER
level frequency below 246? and the tube (clogged).
NO

Is the inlet valve filter clogged? YES Clean the filter.

NO

5 Is resistance between each terminal of INLET Replace the INLET VALVE

VALVE ASSEMBLY 0.8-1.2 kΩ? NO ASSEMBLY.

YES

Verify the voltage of the inlet valve connector is Check electrical connection.
120 V AC. NO Replace the MAIN PWB
4
Steam (Refer to 7-2 QC TEST MODE) ASSEMBLY.
Bleach

DETERGENT DOES NOT FLOW IN

Is water supplied? NO Refer to

^NO WATER SUPPLY_
YES

Are receptacles correctly connected to the NO Check the wiring.

Bleach
terminals of the INLET VALVE ASSEMBLY?
Steam YES
Put the detergent in the
correct place.
Has detergent been put in the correct compartment
MAX

SOFTENER
NO
of the dispenser?

YES

Is the detergent caked or hardened? YES Clean the dispenser.

23

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 LIQUID DETERGENT/SOFTENER/BLEACH DOES NOT FLOW IN

Is water supplied? Refer to

^NO WATER SUPPLY_

Are the plugs correctly connected to the terminals of Check the wiring on the
Bleach the INLET VALVE ASSEMBLY? dispenser.
Steam

MAX

Is liquid detergent/softener/bleach put in the correct Put it in the correct

SOFTENER

compartment of the drawer? compartment.

Bleach cap
SOFTENER Is the liquid detergent/softener/bleach cap clogged? Clean the Cap and
MAX

Container.
Softener
SOFTENER

cap

Liquid detergent cap

ABNORMAL SOUND

Is the motor bolt loosened? Secure the bolt.

Replace the STATOR

Is there friction noise coming from the motor? ASSEMBLY or ROTOR
ASSEMBLY.

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 HEATING WITHOUT WATER

When pressing WASH/RINSE and DELAY WASH at the

same time after draining, is the water level frequency
255? Replace the
When pressing WASH/RINSE and DELAY WASH NO SENSOR SWITCH
buttons at the same time while washing, is the water ASSEMBLY.
level frequency between 230 - 243 ?

YES
BL WH BL BK

Replace the MAIN PWB

Check the voltage between two pins while pressing
YES
YL
RD YL
WH

RD
BL
YL
BK
the POWER button. Is the voltage 120 V AC? ASSEMBLY.
SB

BL WH 
WH
RD SB
SB
WH SB WH

DRAIN MALFUNCTION

Repair the DRAIN HOSE

Is the drain hose twisted or frozen? YES ASSEMBLY.
NO

Is the impeller of the drain pump clogged? YES Remove foreign material.

NO
Reconnect or repair the
Is the connector disconnected, disassembled? YES connector

NO
Replace the DRAIN
Is the coil of the drain pump too high or low?
(resistance of the coil is 10-20 Ω)
YES PUMP ASSEMBLY.

BL WH BL BK
NO
YL
RD YL
WH

RD BK
YL
BL
SB

BL WH 

When checking voltage between connectors during

NO
WH

WH SB
RD SB

WH
SB Replace the MAIN PWB
spin, is the voltage 120 V AC as in the figure? ASSEMBLY.

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 WASH HEATER TROUBLE

BL WH BL BK

YL

RD YL
WH

BK
RD
YL
SB

BL
BL WH

WH
RD
SB

SB

WH SB WH

Replace the
Heater Assembly

HEATING CONTINUOUSLY ABOVE

THE SETTING WATER TEMPERATURE

DELAY WASH and

EXTRA RINSE at the same time,

Extra Hot: 70 °C

Water Temperature [°C]

BL WH BL BK

YL

RD YL
WH

BK
RD
YL
SB

BL
BL WH

WH
RD
SB

SB

WH SB WH

(1)

When checking the THERMISTOR on the tub,

Push the THERMISTOR
is the THERMISTOR loose? tightly to the rubber.

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 WILL NOT CIRCULATE WATER

Is the impeller of the drain pump clogged? YES Remove foreign material.

Hose Connector
(Water circulation
Hose & Steam Nozzle)
NO

Are the Hose Connector and/or Hose clogged? YES Remove foreign material.

NO

Reconnect or repair
Is the connector disconnected, disassembled? YES the connector.
Connector

NO
Connector
Is the coil of the right side of drain pump open
or short circuited? (Coil R is 18-30 Ω)
YES Replace PUMP MOTOR
ASSEMBLY.

BL

YL
WH BL BK NO
RD YL
WH

RD BK
YL
BL

When checking voltage between the

SB

BL WH 

NO
WH
RD SB
SB Replace the MAIN PWB
WH SB WH
connectors during spin, is the voltage 120 V AC,
ASSEMBLY.
as the figure?

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 SPIN TROUBLE

Check the SENSOR SWITCH

Check during spin if the frequency of the water ASSEMBLY or HOSE (Pressure).
level is 248 or more. If the problem is on the SENSOR
SWITCH ASSEMBLY or the
HOSE, replace the SENSOR
SWITCH ASSEMBLY or the
HOSE.

Press the START/PAUSE button 2 times in QC

Test mode, is the drum spinning at low speed? Normal

BL WH BL BK

YL
YL

Is it disconnected, or disassembled?
RD
WH

BK

Correct the connection.

RD
YL

[Red: 3pin (1), NA: 4pin (2)]

SB

BL
BL WH

WH
RD
SB

SB

WH SB WH

(1) (2)

Check the motor connector, Is the resistance of

the terminal the same as the figure?
MOTOR TERMINAL
Replace the STATOR
ASSEMBLY
Resistance of terminal:
- / - / - : About 5 Ω -15 Ω

Replace the MAIN PWB ASSEMBLY

Does the spring of Latch Hook actuate? Replace Door Assembly.

Check the DOOR SWITCH

ASSEMBLY Connector and
Is there clicking sound once or twice when the MAIN PWB ASSEMBLY
START/PAUSE button is pressed to start the cycle? (Red 3 pin, Yellow 4 pin and
BL WH BL BK
white 3 pin connector (1)).
YL

RD YL
WH

BK
RD
YL

Replace the DOOR

SB

BL
BL WH

Is DOOR SWITCH ASSEMBLY broken?

WH
RD
SB

WH SB WH
SB

SWITCH ASSEMBLY.

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 9. DISASSEMBLY INSTRUCTIONS
Be sure to unplug the machine out of the outlet before disassembling and repairing the parts.

CONTROL PANEL ASSEMBLY

TOP PLATE ASSEMBLY ① Unscrew 2 screws on the back of the top plate.
② Pull the top plate backward and upward as shown.

③ Disconnect the Display PWB Assembly connector

from Trans cable.
DRAWER ④ Pull out the drawer and unscrew 2 screws.

CONTROL PANEL ASSEMBLY

⑤ Taking out 1 screw.

⑥ Lift the side the Control Panel Assembly and
pull it out

CONTROL PANEL ASSEMBLY

DISPLAY PWB ASSEMBLY ⑦ Unscrew the 8 screws from the Control Panel
Assembly.
⑧ Disassemble the Display PWB Assembly.

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 MAIN PWB ASSEMBLY

① Disconnect the POWER connector and SENSOR

SWITCH ASSEMBLY.
② Remove the Protect Cover.

PROTECT COVER

③ Disconnect the connectors.

④ Unscrew 1 screw on the back.

⑤ Disassemble the Main PWB.

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 DISPENSER ASSEMBLY

① Disassemble the top plate assembly.

② Pull out the drawer.
③ Push out the DISPENSER ASSEMBLY after
unscrew 2 screws.

④ Unscrew the nut at the lower part of the dispenser.

⑤ Disassemble the 4 connectors from the valves.

※ Wire Color
5 ① Blue Housing (YL-BK)
② Red Housing(VT-BK)
③ White Housing(WH-BK)
④ Blue Housing(GY-BK)
Red Housing(BL-BK)

⑥ Unscrew 2 screws from the back of the cabinet.

NOISE FILTER

① Disassemble two (or three) connectors from

the NOISE FILTER.
② Unscrew a screw from the TOP BRACKET.

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 CABINET COVER

① Unscrew the 5 screws from upper of the canbinet

cover.
② Unscrew the screw from filter cover.

③ Put a flat ( - ) screwdriver or putty knife into the both

sides of the filter cover, and pull it out.

④ Unscrew the screw from the lower side of the cabinet

cover.

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 ⑤ Open the door.
⑥ Disassemble the clamp assembly.

⑦ Tilt the cabinet cover.

⑧ Disconnect the door switch connector.

※ NOTE: When assembling the CABINET

COVER, connect the connector.

⑨ Lift and separate the cabinet cover.

⑩ Disassemble the clamp assembly.

⑪ Disassemble the Gasket.

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 DOOR

① Open the door.

② Unscrew the 7 screws from the HINGE COVER.

③ Put a flat ( - ) screwdriver into the openng of the hinge,

and pull out the hinge cover.

④ Unscrew a screw from the lower side of door.

⑤ Disassemble the door upward.

※ Be careful! The door is heavy.

DOOR LOCK SWITCH ASSEMBLY

① Open the door and disassemble the CLAMP

ASSEMBLY.
② Unscrew the 2 screws.

※ NOTE
• Reconnect the connector after replacing the
DOOR SWITCH ASSEMBLY.

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 PUMP

① Disassemble the cabinet cover.

② Separate the pump hose, the bellows

and the circulation hose assembly from the
pump assembly.
③ Disassemble the pump assembly in arrow
direction.

HEATER

① Disassemble the cabinet cover.

② Separate 2 connectors from the heater.

③ Loosen the nut and pull out the heater.

※ CAUTION
• When assembling the heater, insert the
heater into the heater clip on the bottom of
the tub.
• Tighten the fastening nut so the heater is
secure.

THERMISTOR

① Disassemble the cabinet cover.

② Unplug the white connector from the thermistor.

③ Pull it out by holding the bracket of the

thermistor.

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 WHEN FOREIGN OBJECT IS STUCK BETWEEN DRUM AND TUB

① Disassemble the cabinet cover.

② Separate the heater from the tub.
③ Remove any foreign objects (wire, coin, etc.) by
inserting a long bar in the opening.

LAMP ASSEMBLY

TOP PLATE ASSEMBLY

① Unscrew 2 screws on the back of the top plate.
② Pull the top plate backward and upward as shown.

③ Disconnect the connector.

Disassemble the lamp assembly.

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 MOTOR/DAMPER

① Disassemble the back cover.

② Remove the bolt.
③ Pull out the Rotor.

① Unscrew the 2 screws from the tub bracket.

② Remove the 6 bolts on the stator.
③ Unplug the 2 connectors from the stator.

① Disassemble the damper hinges from the tub

and base.
② Separate the dampers.

※ NOTE
• Once removed, replace the damper with
new one.

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 Checking the TSG (TURBO STEAM GENERATOR)

① To check out the fault diagnosis of TSG, in case

of removing the water inside, you can pull out
the plug and let the water drain away.

② Be cautious in case of the TSG is hot

temperature.

TSG (TURBO STEAM GENERATOR)

① Remove the housing coupled the TSG

(Heater, Water level frequency-sensor,
Thermistor)

② Taking out the screw of the TSG and Body

Frame.

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 ③ Taking out the screws of Body Frame (2EA)

④ Separate the hoses from the TSG.

⑤ Remove the Body Frame and then, separate the

TSG from the washer

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 10. EXPLODED VIEW
10-1. CABINET & CONTROL PANEL ASSEMBLY
M400
M410
F215

A485

F210
F110

A455 A450

A102 A104 A105 A106

A110 A111
A410 A103
A150

A152 A154

A101

A141

A390
A151 A153
A131 A100

A130 A430
A140

A133

A440

A155

A300
A310
A201

A220
A200
A303

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 10-2. DRUM & TUB ASSEMBLY

K143
K123
K351 K350 K360

F140

K411 K610

K410

K611

K115 F466
K110 K141
K111
K140

F315
F310
F465

F463
K513 K122
F464
K530 K125
K130
K320 K530

K310 K121

K510
K311 K512
K560 K105
K135

K131 F328

K340
F467

F468 K520 K550

F461
K540

K342 K346 K344 K345 F145

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 10-3. DISPENSER ASSEMBLY
F323 F322

F462

F321

F300 F170

F160

F227 F226
F327

F225
F436
F430

F220
F431

F441

F440
F435

F120

HOT (RED)
A275 F130

A276
COLD (BLUE)

F432

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