Child Protection Toolkit
Child Protection Toolkit
IN EMERGENCIES
CHILD PROTECTION
IN EMERGENCIES
© 2015 UNICEF
February 2015
Statement of Commitment v
Foreword vi
Preface vii
INTRODUCTION 1
I What is child protection in emergencies? 3
II The legal and normative framework 4
PART 2 PREPAREDNESS 37
9 Coordination 39
10 Communication and building awareness 41
11 Child protection monitoring 43
12 Engaging children in preparedness 45
13 Staffing and human resources 47
14 Information management 49
PART 3 RESPONSE 51
15 Rapid assessment 53
16 Shelters and emergency centres 56
17 Distribution and relief items 58
18 Mental health and psychosocial support 60
19 Child-friendly spaces 63
20 Justice for children 65
21 Mainstreaming child protection into other sectors 68
22 Monitoring and evaluation 70
ANNEXES 79
Annex 1 Pacific Islands Commitment to Child Protection in 81
Emergencies
Annex 2 Communication strategy and key messages 86
Annex 3 Sample Child Protection Rapid Assessment form 90
Annex 4 Rapid Assessment ‘What We Need to Know’ sheet 92
Annex 5 Staff Code of Conduct Agreement 94
Annex 6 Generic ToR for a coordinating body 95
Annex 7 Contents of a child’s relief package 99
Annex 8 Interview structure and technique 100
Annex 9 Activities in child-friendly spaces 102
STATEMENT OF COMMITMENT
During these two meetings, eight governments signed the ‘Pacific Island
Commitment to Child Protection in Emergencies’ agreement, pledging to provide
the best level of protection to children affected by disasters.
Specific focus during the discussions was on strengthening efforts in five core
areas including coordination, communication, prevention, and response,
mainstreaming CPiE in other sectors, and monitoring and evaluation.
Pacific island nations have suffered in recent years, as a result of the devastating
effects of climate change. They went through many natural disasters including
frequent droughts, floods, and cyclones. Children, who represent more than half
of the population, are among those who suffered the most during those
emergencies.
Considering this, UNICEF Pacific continues to support and assist host countries
and partners in their endeavours to lessen the impact of disasters on the
region’s children. The urgency of this matter dictates that we work together
towards creating stronger child protection national systems that can withstand
the strains of emergencies, and provide adequate protection at a time when
children need it the most.
This toolkit aims to set new standards for CPiE service delivery in our region, and
hopes to inspire all those working in this area. We hope you will find it useful,
and that it will pave the way for stronger cooperation and partnerships in child
protection in the Pacific. We look forward to working together and collaborating
on implementing it and to collectively providing the best service we can to the
children of the Pacific.
Karen Allen
UNICEF Pacific Representative
This toolkit is written as a quick reference guide to all those working in child
protection in emergencies in the pacific. It aims to provide practical tips and
operational guidance to those working in the social service sector, the security
and justice sectors, as well as those working in humanitarian assistance including
camp managers, relief workers, and others.
CHILD PROTECTION IN EMERGENCIES A Toolkit for Practitioners in Pacific Island Countries vii
INTRODUCTION
INTRODUCTION
© UNICEF/2012/Hing
After Cyclone Mick in Fiji, a family looks on as the Rewa River rises into their home.
INTRODUCTION
I WHAT IS CHILD PROTECTION IN EMERGENCIES?
Child protection in emergencies (CPiE) refers to all efforts to prevent and respond
to abuse, neglect, exploitation, and violence against children in the aftermath of
a disaster. It includes, as a first step, guaranteeing that children receive all the
necessary humanitarian assistance that is required for their safety and wellbeing.
CPiE prioritizes the fulfilment of certain rights for children in emergencies,
namely those that protect children against maltreatment and ensures their
survival and wellbeing.
Emergencies are situations or events that threaten the health, safety, security,
or wellbeing of a community and especially of children. They demand immediate
and urgent action, especially during the first few hours of a disaster. Emergencies
often escalate into full-fledged humanitarian situations if we do not respond
to them in a timely and effective manner. They can be caused by either natural
or man-made hazards. In the case of the Pacific region, tsunamis, cyclones,
earthquakes, floods, and other natural hazards are the primary cause of
emergencies.
CPiE is an area of critical concern for many reasons. Children are a very
vulnerable group. Their dependence on adults and their need for care make them
even more vulnerable. In emergencies, so many factors increase a child’s
vulnerability. Displacement, separation from family and community, losing a
parent or a loved one, and losing home and possessions are all factors that can
endanger a child’s life. The lack of safety and security, and reliance on
humanitarian assistance also means they become exposed to violence,
exploitation, abuse and other injustices. In general, weakened child protection
services, including security, justice, and social services in an emergency can
result in an environment rife with violations against children.
Quick tidbit…
Many countries in the world have child protection standards enshrined in their
constitutions. In the Pacific region, the Constitution of the Republic of Fiji guarantees
children’s rights by stating:
41.1) Every child has the right a) to be registered at or soon after birth, and to
have a name and nationality; b) to basic nutrition, clothing, shelter, sanitation and
health care; c) to family care, protection and guidance, which includes the equal
responsibility of the child’s parents to provide for the child i) whether or not the
parents are, or have ever been, married to each other; and ii) whether or not the
parents are living together, have lived together, or are separated; d) to be
protected from abuse, neglect, harmful cultural practices, any form of violence,
inhumane treatment and punishment, and hazardous or exploitative labour; and
e) not to be detained, except as a measure of last resort, and when detained, to
be held i) only for such period of time as is necessary; and ii) separate from
adults, and in conditions that take account of the child’s sex and age. 2) The best
interests of a child are the primary consideration in every matter concerning
the child.
Principle 7 Neutrality
This is applicable especially in armed conflict situations, it is a commitment not
to take sides in hostilities or in controversies based on political, racial, religious, or
ideological identity.
Principle 8 Accountability
Humanitarian agencies should hold themselves accountable to affected
populations, national partners, and donors.
Also visit
www.cpwg.net
www.unicef.org
www.humanitarianinfo.org
1 RISKS
UNDP Fiji – Inoke Bainimarama
Gizo Hospital compound, Solomon Islands, in ruins after tsunami and earthquake in 2007.
PART 1 CHILD PROTECTION
RISKS
1 UNINTENTIONAL INJURIES
GOAL
To protect children from harm, injury and disability, and
to respond to the needs of injured children in an
efficient manner
CPMS Standard 7
Implementation list
1 Identify and collect information on risks and possible
physical dangers to children: The rapid assessment form in
Part 2 provides an example of the type of information to collect
and how to organize it. Data has to be segregated by age, sex,
geographic location, special needs or disabilities, and the specific
risks that each child group may face.
conduct practical exercises and drills where children go through scenarios and
identify risks together. Make sure to clearly inform them of what to do, and
who to contact, in case of an accident.
6 Make sure that children and community members are involved in all
of the above: One of the most important lessons we have learnt from past
emergencies is that a great response is one driven by the community and by
the children themselves. They are the main beneficiaries and their wisdom,
input, and knowledge have to guide us every step of the way.
2 DISPLACEMENT
GOALS
• Prevent displacement
• Provide timely assistance to displaced children
• Ensure rapid return to homes/lands after the emergency
UNICEF Pacific Standard
Implementation list
1 Counsel victims on relocation and ensure a voluntary
process: If relocation has to happen, counsel victims on their
options before leaving, and make sure that it is a voluntary
process. During counselling, victims must be given assurances
and information on future reconstruction plans and return assistance.
Assure them that it is a temporary solution, and they will get full assistance
to rebuild their homes and return to them as soon as the emergency is over.
Land and property ownership must be preserved; no one should lose access
to his or her land, property, or area of previous residence.
6 Return home at the end of the emergency: Ensuring people’s right to return
is one of the most important duties in an emergency. Families with children,
and especially single mother heads of household, must be given priority in
return efforts. Services for them have to be functioning before they return.
3 FAMILY SEPARATION
GOALS
• Prevent family separation
• Respond to it appropriately if it occurs
• Ensure that unaccompanied and separated children are
cared for and protected according to their needs and
best interests
CPMS Standard 13
should be placed in community-based care. In case the child is not able to unite
with his or her family, long-term stable care arrangements must be guaranteed
for the child. Permanent arrangements however, such as adoptions, should be
postponed entirely until all reunification efforts have been exhausted, and a
significant amount of time has passed giving parents a chance to return.
Implementation list
1 Avoid separation by ensuring children stay close to their
parents and caretakers during relocation: Make sure that
children do not loose their identity during mass movements.
Create wristbands for children with their names, parents’ names,
address, and school information. Include phone numbers if possible.
To avoid family separation in emergencies, make sure that every child‘s school
bag includes a laminated sheet with the following information:
Dear parent,
Please agree, in consultation with your child, on a safe place to meet in case of
an emergency. Decide on a particular time of day to meet, and designate an
out-of-state relative/friend who can be the focal point for communication.Please fill
out the following section with your child:
If we should ever get separated in an emergency, we will meet each other again at
……………………. We will always be there at ……… (hr) in the morning/afternoon.
And ……………………… is our out-of-state relative (or friend) who will always have
information about us and can tell us where the other one is. His/her phone number
is …………………………… and he/she lives at ……………………………………………
6 Set-up reunification centres: Use places that are familiar to the community.
Create meeting points where children and parents can either find each other,
or get information on where to find each other. Spread the news about these
centres so both parents and children can find them.
Sample form
I (Name of caretaker or relative) acknowledge that on this day (Date and time),
have been given the responsibility of caring for (name of child), my (relationship,
example: niece, nephew, grandson, cousin’s daughter) temporarily and until a
permanent solution is found. I acknowledge that it is my duty and
responsibility to look after the child, and to provide them with the best care
and support they need.
Signature of caretaker: ………………………………………………………………………
Signature of authority: ……………………………………………………………………….
Signature of community leaders: …………………………………………………………..
Implementation list
1 Identify the risk factors for physical abuse and violence
against children within the context of an emergency:
Emergencies pose different stresses on the protection system
overall, and on caretakers specifically. Identify these stresses, for
example weak security in centres, caretakers’ loss of livelihood, harmful
cultural practices, etc. Examine the motivations behind child abuse and
violence in the specific emergency, and make detailed assessments that can
inform the response.
4 Provide care for child victims of physical abuse/violence and for their
families: Including psychosocial support, medical support, legal assistance,
and educational/vocational training opportunities. Ensure that all services
protect victims against stigmatization.
5 Establish Child Friendly Spaces (CFS): CFSs are safe venues where children
are protected against abuse and violence. They are also places where
professionals can identify cases and provide services to them. Establish safe
ways for children to report violence and abusers through safe activities or
counselling in the CFS. Make sure the reporting system does not put children
in additional danger.
8 Prevent physical abuse by staff who come into contact with children:
Make sure that all staff interacting with children sign a code of conduct
agreement (see Annex 6 for the sample form). Previous emergency
experience has shown that children have fallen prey to workers and staff
involved in the response. It is crucial that we ensure that only staff members
who have shown adherence to the highest ethical and moral standards are in
contact with children.
GOAL
To protect children from sexual abuse and violence, and to
provide adequate assistance to victims
CPMS Standard 9
Lack of security and the chaos that ensues a disaster increases the risk of sexual
abuse and violence against children. Sexual violence has various legal definitions,
most of them include all forms of rape, demanding sex in return for favours,
sexual abuse of a disabled child, as well as activities related to child trafficking,
prostitution and pornography. Sexual abuse is any attempt to entice, persuade,
coerce, or engage a child in sexual activity. Examples include acts of indecent
exposure, any touching in a sexual way, intentionally exposing the child to sexual
acts, intercourse, and penetration, engaging the child in any form of prostitution
or pornographic activities.
Implementation list
1 Identify risk factors and share them with the involved
departments: Identify specific risk factors related to the
emergency like poor security at centres, overcrowded
accommodation, or unsafe roads to distribution sites. Share the
information with the police, health, and social services. Address the safety and
security concerns of girls, and engage them in dialogue about prevention.
4 Take legal action against perpetrators: Ensure legal redress for the victim
after sufficient counselling.
8 Prevent sexual abuse by staff who come into contact with children:
Ensure all staff sign the code of conduct agreement and are given adequate
training on detecting suspicious behaviour by other team members. Establish
effective systems of oversight and create safe ways for staff to report on
suspicious activities.
States Parties shall take all appropriate measures to promote physical and
psychological recovery and social reintegration of a child victim of: any form of
neglect, exploitation, or abuse; torture or any other form of cruel, inhuman or
degrading treatment or punishment; or armed conflicts. Such recovery and
reintegration shall take place in an environment which fosters the health,
self-respect and dignity of the child.
CRC Article 39
Symptoms of trauma and mental distress are very challenging and can be very
subtle. Some children become fearful and anxious, which can translate into
becoming clingy, irritable, or sulky, among other behaviours that can indicate
there is a more serious problem. Some may experience difficulty concentrating,
getting flashbacks, reliving the event, or feeling very angry, sad, and hopeless.
Older children might experience a shift in religious opinion for example,
pondering deeper existential questions and showing signs of despair. They may
resort to alcohol or drugs, and in some cases may have suicidal thoughts. Some
exhibit physical symptoms like loss of appetite, rapid heartbeat, rapid breathing,
feeling chocked, difficulty sleeping, gastric problems, and stomach pain.
Implementation list
1 Create Child-Friendly Spaces: Establish a structure where
children can feel included and can receive tailored services such
as non-specialized counselling, therapy and rehabilitation activities.
Quick tidbit…
Modern brain imaging techniques have enabled scientists to visualize the
effects of abuse and neglect on the developing brain.
Images taken show that violence, abuse and neglect early in life damages the
brain’s physical structure by impairing cell growth, interfering with the formation
of healthy circuitry, and altering the neural structure and function of the young
brain.
“These neurobiological findings explain some of the emotional, psychological
and behavioural difficulties as a result of violence, abuse and neglect in early
childhood”.
Check out:
Preventing and Responding to Violence, Abuse, and Neglect in Early Childhood:
A Technical Background Document
7 GENDER-BASED VIOLENCE
GOAL
To protect women and girls from gender-based violence
in emergencies, and to ensure that victims receive
adequate care
UNICEF Pacific Standard
Implementation list
1 Collect information on at-risk populations: Identify vulnerable
sub-groups including women of certain ethnic backgrounds,
economically disenfranchised girls, or girls with disabilities.
Generate population-at-risk profiles, and gather information on
locations, conditions, and ways of reaching them.
3 Create awareness on risks among the identified groups and the general
community: Create targeted messages with the help of those who may be at
risk. Disseminate messages through various channels including mass media
outlets, like TV and radio, as well as smaller outlets like school assemblies,
5 Ensure access to services for child victims of GBV and their families:
Including mental health services, rehabilitation, reintegration services,
psychosocial support, healthcare, legal assistance, and safety/security service.
6 Ensure that staff involved in child protection and aid delivery are trained
on GBV: All staff who come into contact with children must be trained on GBV
and must sign the code of conduct agreement (See Annex 6)
8 CHILD LABOUR
GOAL
To protect children against all forms of child labour
in emergencies
CPMS Standard 12
Implementation list
1 Conduct assessment to determine WFCL risk factors:
The assessment should look at the number of children forced
into labour, as well as the reasons and motivations behind them.
Child protection is a multi sectoral area of work, involving various actors from
social services, justice, law enforcement, health, and education sectors among
others. During an emergency, it is important that all actors work together in an
efficient manner to provide a comprehensive and all-inclusive response. Solitary
action should be avoided at all cost; organizing the work and activities of all actors
is one of the most important tasks to be done in an emergency. Collectively,
actors need to designate an agency or create a joint body which is in charge of
coordinating and orchestrating child protection activities. This involves planning,
guiding service delivery, and ensuring that all groups, especially community
members, local NGOs, and child protection organizations are involved in the
decision-making process. In addition, they enlist political support for child
protection, designate local CPiE focal points, make financial appeals, and
advocate/secure funding for services. It is a key responsibility of governments to
establish this coordinating body, to manage it, and most importantly to make sure
that it is well staffed and funded.
Implementation list
1 Create, identify, or designate a central government unit in
charge of coordinating all child protection activities in an
emergency: It should exist under the general (wider) emergency
coordination unit and be staffed and run by emergency management
government officials.
4 Create the terms of reference (TOR) for the coordinating body and its
staff: The coordinating body has to include staff from all sectors. (See Annex
7 for sample TOR)
6 Prepare staff contact lists and disseminate widely: Include their areas of
responsibility and contacts.
8 Gather all child protection related information: One of the most important
duties of the coordinating body is to gather, analyse, and share information
on CPiE. This information can be used to produce documents, reports, and
statistics to inform the child protection response (see chapter on
Information Management).
10 Plan and carry out joint needs assessments: Coordinate the CPiE rapid
assessment process and ensure a unified approach. Ensure that all actors
performing the child protection rapid assessment (CPRA) come together to
decide on the information they want and how to gather it prior to conducting
the assessment (see chapter on Rapid Assessment). Make sure actors
approach communities jointly. Avoid exposing children and victims to multiple
rounds of questioning.
11 Create a Joint Action Plan: Consider looking at the child protection work in
the emergency as a long-term project, with common goals and outcomes set
by everyone. Ensure the inclusion of all actors in the drafting of the action
plan as well as in service delivery. Make sure to incorporate lessons learnt
from previous emergencies. Repeating the same mistakes in emergencies
may cost lives.
Implementation list
1 Identify child protection issues for awareness building:
Examine and analyse the risks that emergencies pose on children.
Pacific example
In 2013 Fiji launched a national emergency preparedness awareness campaign. It featured
special messages for communities on how to keep children and families safe during
disasters. The campaign included TV advertisements and segments on emergency
preparedness, a special website (www.getready.gov.fj) disseminating important CPiE
information, and other materials like posters, brochures, and pocket guides. The information
was tailored towards children and their parents. Sample messages to children included:
• Know where your family members are at all times.
• Get your children immunized.
• Don’t leave anybody behind.
• Keep your family fed as best you can but don’t eat spoiled food.
Implementation list
1 Start by mapping the general child protection system in the
country: A child protection system includes the laws, policies,
and agencies working on child protection in a country, as well as
the interplay between all of those. A comprehensive assessment
determines whether all of these elements are working together effectively to
protect children from violence, exploitation, abuse and neglect. For detailed
steps on how to conduct child protection system mapping see UNICEF Child
Protection Systems Mapping and Assessment Toolkit at: http://www.unicef.
org/protection/files/Mapping_and_Assessment_users_guide_Toolkit_En.pdf
Children are among the first to take action when a disaster strikes. They are
always keen on helping their communities and are active participants in relief
efforts. It is very important to engage children in disaster preparedness and
response. Educate children on emergencies, tell them how a disaster can affect
them, and how they can protect themselves. Prioritize empowering children,
make it a key component in emergency preparedness. Children can be of great
help if they know how to perform first aid, basic emergency assistance, and how
to rescue and assist other children. They can be supportive to friends in need,
help prepare their homes/schools against disasters, and help set up child-friendly
spaces. They can even take part in distributions and other aid work like taking
inventories or delivering food packages to the elderly. Children’s participation has
to be encouraged, and it can start by making sure they are present during
emergency planning meetings.
Implementation list
1 Provide information for children on emergencies, their
impact, and the special issues they may encounter: Make
sure the information provided is age-appropriate and geared
towards empowerment and reducing anxiety levels.
3 Develop children’s capacities and guide them on how they can be useful
in emergencies: Help children define their own roles and how they can assist
in an emergency. A sample list of activities and roles that children can play in
an emergency include:
• Making toys for younger children
• Organizing entertainment
• Playing with and cheering up children who lost family members
• Supporting friends who are sad
• Helping prepare food packs for distribution
• Clearing up after an emergency
• Helping to trace families
• Helping old people collect food packages
• Helping families with small children
• Cleaning and painting buildings
• Providing first aid
An organization’s most valuable asset is the people working for it. Staff
knowledge, competence, and dedication determine the quality of service they
provide. CPiE staff must possess a unique set of skills and competencies; they
must have a strong background in child protection as well as humanitarian aid
work. Well-trained staff who know what to do once an emergency starts are the
key to a successful response. In the first few hours of the emergency they
conduct rapid assessments and determine an appropriate course of action. It is
the role and responsibility of each department to make sure there is a pool of
CPiE experts and staff available and ready to respond in times of crisis.
Conducting frequent CPiE staff trainings are essential and should cover
important protection issues, like detection of cases, referral systems,
assisting special groups like unaccompanied minors, and specialized training
on the different types of violations. Staff must have updated knowledge and
information on all of these areas, be familiar with best practices, and learn how to
apply their knowledge and expertise within an emergency context. Staff training
can take many forms, participatory methods are better at preparing staff and
motivating them. Workshops, seminars, and other types of trainings are useful in
both educating staff and preparing them for the response. Remember that once
an emergency starts, it is too late to select and train staff. You must be cautious
of untrained staff, they can do more harm than good.
mental health support to their staff when necessary. Many organizations and
government departments include in their benefit packages to staff pre-paid free
counselling services.
Disaster Mental Health for Responders: Key Principles, Issues and Questions,
available at: http://emergency.cdc.gov/mentalhealth/responders.asp
Implementation list
1 Identify CPiE expertise needed in each department:
Make sure the staffing gaps are identified and filled at every
level including the sub-regional and community levels in the field.
2 Fill out positions with qualified staff and recruit new staff as necessary:
Make sure to include child protection experts on the selection panel. Provide
equal opportunities for men and women applying for positions. Provide
attractive salary packages with benefits to attract the most qualified
candidates and to motivate them to stay in their jobs.
3 Design CPiE training for staff and provide induction upon recruitment:
Make sure to translate and disseminate this toolkit to everyone working with
children in emergencies. Staff must be aware of the code of conduct for
working with children, and of the punishments related to abuse and
exploitation. All staff must sign a code of conduct agreement form (see Annex
6 for sample form).
14 INFORMATION MANAGEMENT
GOALS
• To collect information that is useful to protecting children
• To use, share, and manage the information effectively
• Uphold information confidentially to avoid harming
children
CPMS Standard 5
Implementation list
1 Assign competent CPiE information management staff in
each department: Ensure that staff on every level are trained
on information technology and management. Ensure that staff
who are managing CPiE information are aware of the sensitivity
and confidentiality of the information.
Note
• If working with paper files, keep the material/information safe by storing
them in locked cabinets.
• Secure computer files with passwords, and restrict database access to
a limited amount of staff.
• Ensure that when collecting information from children and parents that staff
are trained on how to interview children.
• Always seek consent from the child, parent, or caretaker prior to gathering
or using any information.
CPRA should ideally be initialized within the first few weeks of an emergency
and usually takes about two to five weeks to complete. Child protection in
emergencies programmes and activities heavily rely on a strong CPRA document
that identifies the dangers, affected child groups, their locations and needs, and
opinions of the community on how to deliver the assistance. Children, parents,
nurses, teachers, construction workers, police officers and others can tell us
about the specific kinds of risks to children and how to mitigate them. The
objective of a CPiE rapid assessment is to collect, analyse, and manage data in
an effective way, allowing us to design comprehensive short-term and long-term
interventions. It is an investigative process to find out:
a The scale of the disaster (How many children/families are affected? Where?
How have they been affected?)
b Vulnerabilities and risks (the type of danger they face, for example physical
injuries, physical or sexual abuse, abduction, WFCL, etc.)
c Priorities for action (What services do we have to provide?
What programmes/activities can we carry out?)
d Designing the response (How will we carry out these activities?)
Implementation list
1 Create/identify/designate a group of child protection experts
to perform the assessment: Usually called a Child Protection
Assessment Task-Force, in most cases they fall under the larger
national emergency response body.
3 Conduct a desk review to collect data, from before and after the
disaster: Include previous child protection reports, system maps, laws, cases
etc. Situation analysis reports conducted by UNICEF and other partners for
each country are very useful tools. They identify the strengths and deficits in
child protection systems, information within can be useful in designing
responses that take into account both the short and long-term needs of
children and the child protection system as a whole.
6 Design/adapt the CPRA tools and forms: There are many samples of CPRA
forms that you can translate and use. For reference see Annexes 4 and 5.
8 Upon return, enter the information into a database and begin analysis:
There are many approaches to analysing the information you collect.
Traditional emergency data analysis methods included applying the ‘needs
9 Write your final report: The final report must include all the information
collected using the WWNK method, highlighting child protection needs, and
identifying the appropriate response. Make sure to include recommendations
and information that can tie into the efforts in the recovery phase (see chapter
on Early Recovery).
One of the priorities in any emergency is to ensure that families have a safe place
to resort to. Emergency centres are commonly used as temporary shelters
(or evacuation sites) for families both prior to a disaster, and/or in the aftermath of
it. They are pre-existing buildings and structures used for protecting communities
against cyclones, tornadoes, earthquake, tsunamis or other types of disasters.
Building types vary widely and may include religious buildings, schools, hotels,
community centres, sport infrastructures, hospitals, factories, police posts,
military barracks, etc. The shelters and emergency centres have to be safe for
children. It is important to consider specific child protection needs when
designing and creating the centres, such as the needs of children with disabilities
and those who are more at risk of violence and abuse. Make sure that all site
arrangement and construction is geared towards catering for the needs of
children and their families.
Implementation list
1 Determine shelter needs: Assign community members the
task of collecting information for designing shelters and centres
including: Numbers and details of families with children, single
parents heads of households, unaccompanied minors, children
with health concerns or special needs etc.
2 Ensure communities have access to shelters and safe centres that meet
minimum standards: The Sphere Handbook is the companion of the CPMS
and is the primary resource on relief assistance. Make sure all shelter activities
abide by the Sphere Standards.
Distribution of relief items is one of the most important and urgent activities in an
emergency. It is the most crucial part of the immediate response and plays an
important role in children’s safety and wellbeing. Determining needs is the first
step in distribution, it is traditionally done through a needs assessment. Common
relief items are divided into two categories: Food Items (FIs) and Non-Food Items
(NFIs). Relief packages containing both are put together by responders and
distributed to address victims’ immediate needs.
There are so many considerations in distributing relief items for children. Staff
have to ensure that vulnerable sub-groups including street children, child heads
of households, and special needs children have equal and easy access to relief.
Distribution must be done in a way that is mindful of children and protects them
from harm, violence, neglect, abuse, and exploitation. For example, distribution
centres have to be close and accessible to children and their families, the routes
leading to them must be safe and clear.
Implementation list
1 Work closely with distribution teams and share information
gathered by the Child Protection Rapid Assessment (CPRA):
Share information on numbers, locations and special needs
of children.
The Sphere Project (2011). The Sphere Handbook: Humanitarian Charter and
Minimum Standards in Humanitarian Response: Minimum Standards in Food
Security and Nutrition.
UNICEF free on-line Nutrition in Emergencies Training Course. http://www.unicef.
org/nutrition/training/
IASC (2006).Women, Girls, Boys and Men: Different needs – Equal
Opportunities. IASC Gender Handbook in Humanitarian Action. Chaps: Gender
and Food Distribution in emergencies and Gender and Non-Food Items
in emergencies.
Implementation list
1 Determine the type of psychosocial intervention required:
Gather as much information as possible, during the rapid
assessment process, on the mental health and psychosocial
impact of the disaster on children and families. Include local social
services or mental health organizations in the information gathering and
analysis process. Focus the assessment on gathering specific information on
return to normalcy and community wellbeing (See UNICEF EAPRO’s Field
action guide for psychosocial assessment of children and families
in emergencies)
Government of South Sudan (2013), Life Skills and Psychosocial Support for
Children and Youth in Emergencies. http://mhpss.net/?get=261/TrainerGuide1.pdf
National Child Traumatic Stress Network (2009), Psychological First Aid
For Schools Field Operations Guide, 2nd Edition. http://mhpss.net/?get=49/
PFA-for-Schools.pdf
19 CHILD-FRIENDLY SPACES
GOAL
To set up community-based CFSs where children and
young adults gain access to support services and activities
in a safe and stimulating environment
CPMS standard 17
CFSs are not only places for children to play and take part in leisurely activities,
they are places where deeper protection concerns can be addressed. They are
great venues, for example, for the identification and detection of maltreatment
cases. They offer opportunities for children to share concerns they have about
violence, exploitation, abuse, and neglect, and to allow social workers and
protection staff to help them. In addition, they provide excellent opportunities
to educate children on potential risks and dangers, and to make sure they are
empowered and well equipped with the knowledge they need to
protect themselves.
Implementation list
1 Determine the need for a CFS and identify beneficiaries:
Start by making a quick assessment involving the community as
to the need for a CFS. In some cases, CFSs may not be needed
if child services are not affected by the disaster, or if schools and
other services are running normally. It is very important to identify needs prior
to planning and implementation. Gather information on the number of girls
and boys that can benefit from a CFS, segregate the information by age. Find
out where they live, if they have any special needs to be considered, such as
health issues, mobility needs, learning needs, etc. Parents, caretakers, and
relatives have to be involved in designing the CFS. They must be interviewed,
and their opinions and feedbacks have to be considered.
5 Provide ongoing support for animators and staff: Ensure that staff working
in CFSs have all the resources and knowledge they need. Conduct regular
trainings for them on how to provide psychosocial, educational, and protection
support for children. Make sure they are connected to child protection workers
in the area.
A justice system consists of numerous actors, including the police, courts, and
corrections mechanism. Child protection seeks to ensure that all the above
actors, and their staff, policies and procedures, operate in a way that safeguards
and promotes the best interests of the child. Children can encounter the justice
system in many ways, as witnesses, victims, or as part of proceedings.
Emergencies create special circumstances that can bring children into contact
with the justice system. For example, children can fall prey to organized criminal
groups taking advantage of the lack of security in emergencies. They may get
involved in illegal activities, such as stealing or begging, due to financial hardships
caused by the disaster. They may also be involved in legal proceedings, including
inheritance and custody issues, if they lose a parent or a loved one. It is
everyone’s responsibility to ensure that children who encounter the law are
protected, and treated in accordance with international human rights standards.
Implementation list
1 Process children who are victims of disaster through
child-friendly courts and police stations: Officers and judges
should consider creating modified child-friendly environments for
child proceedings during emergencies and after. This could include
size-appropriate chairs and tables, smaller microphones, decorated walls, and
access to toys. An informal atmosphere is less intimidating for a child, police
officers should conduct interviews outside of the police station, preferably at
a place that is familiar and comfortable for the child. Bear in mind the
traumatic effect that a disaster can have on a child.
2 Ensure that only trained staff come into contact with children, and ensure
access to both male and female officers: Police officers are the first line of
contact with children, they have to be sensitive in their communication and
ensure that children are given information in a systematic, age-sensitive, and
child-friendly manner. Officers have to create a safe environment for the child
to share their experience and be attentive to their views, concerns and needs.
All officers must undergo mandatory training on communicating with children.
(See Annex 9 on Interviewing Techniques)
GOAL
To incorporate child protection priorities in all aspects of
humanitarian assistance
CPMS standard 19-26
Implementation list
1 Identify other sectors and actors working in related areas:
Sectors working collaboratively on child protection in
emergencies include education, health, and water and sanitation
sectors among others. It is important to get to know staff working
in each of these departments, at all levels, and to establish strong
working relations.
4 Identify common goals and areas of work: In close coordination with staff
in all sectors, define joint objectives, and prioritize activities and programmes
that can improve conditions for children. Determine common areas of
cooperation including: providing health and medical services to victims of
maltreatment, safe access to water and hygiene facilities for children, and
prevention of maltreatment and dangers to children through education in
schools and other areas.
5 Establish case referral systems and link victims to the services they need:
All staff working with children have the opportunity to identify those who are
at risk of maltreatment, and those who have been exposed to maltreatment.
In order to provide a well-rounded response to them, a strong case-referral
system should be established to link them to all the services they need.
Establishing case-referral mechanisms is an opportunity for different sectors
to work together and to build stronger partnerships.
6 Provide on-going capacity building and training for staff in other sectors:
Staff working with children in education, health, and other sectors need to be
updated on the latest knowledge and information in child protection. Provide
them with frequent training, educate them on special concerns and dangers
that children face in emergencies. Focus on the mitigation of risk factors,
identification of cases, and proper referral processes.
Implementation list
1 Identify project/programme objectives: Define both the
broader goals and the sub-goals of a particular child protection
emergency project or programme. The objectives of a child
protection programme, for example, would typically be to
strengthen the overall child protection system in a country, to provide
psychosocial support to victims of maltreatment, to build awareness on child
abuse through advocacy and media, or to combat violence against children.
Programme objectives have to be clear and specify a goal to strive towards.
2 Assess whether or not your project is reaching its goals: This can be
achieved by creating indicators to measure performance and success in
reaching goals. Indicators are instruments used for measuring conditions that
are difficult to analyse or measure. For example, if we want to measure how
successful we are in raising awareness on dangers to children in emergencies,
we can look at the number of campaigns with key messages conducted as
one of the indicators to determine whether or not we are indeed reaching the
goal. Other indicators include the number of staff working on the campaigns,
the amount of communication material produced and disseminated, and the
number of children who can identify the dangers as a result of our messages.
4 Analyse the information and evaluate success: Consolidate the data and
compare it against the objectives and goals you have defined for the project.
Assess whether efforts are successful in reaching the desired outcomes.
Document, organize, and save all information for future reference.
4 RECOVERY
© UNICEF/2015/Dan McGarry
Ellen (13 year old) is a student at St Joseph’s College in Vanuatu.
She is attending class in a 72-square-meter tent provided by UNICEF.
PART 4 EARLY RECOVERY
23 CHILD PROTECTION AND EARLY RECOVERY
GOALS
• To adopt an early recovery approach to child protection
in emergencies
• To strengthen the national child protection system while
providing emergency assistance
UNICEF Pacific standard
Implementation list
1 Identify child protection concerns to integrate in early
recovery efforts: Determining child protection long-term
concerns will rely on an examination of the current system
and its effectiveness. For most countries in the region, a child
protection systems mapping has been done (See following page for links to
documents). These documents highlight the strengths of the child protection
national systems, as well as the areas in need of assistance. This information
can be extremely useful in designing emergency responses and early recovery
efforts. It is important to keep in mind that the rapid assessment process
conducted to determine immediate needs in an emergency should also collect
information on long-term needs and goals. The rapid assessment process
should consider pre-existing information on potential risks, harms, and dangers
to children for the short and long-term.
ANNEXES
© UNICEF/2015/Sokhin
Parents and children waiting for the boat at the building remains at the wharf of Nui Island in Tuvalu, which was hit by
Cyclone Pam in March 2015. All 672 residents were affected, and roads and infrastructure were badly damaged. The cyclone
destroyed 12 houses and displaced 60 people. Many other houses as well as roads and infrastructure were badly damaged.
ANNEX 1 PACIFIC ISLANDS COMMITMENT TO
CHILD PROTECTION IN EMERGENCIES
DOCUMENTS
We the “Participants” declare that all actions and efforts are to be undertaken in
line with existing national legal instruments and plans as well as the international
legal framework, more specifically we make explicit commitment towards the
four pillars of the Convention of the Rights of the Child: Best Interests of the
Child, Non Discrimination, Child Survival and Development and Child
Participation. We additionally reiterate our commitment towards the core
principles of humanitarian action.
We the “Participants” declare that all actions and efforts are to be undertaken in
line with existing national legal instruments and plans as well as the
international legal framework. More specifically we make explicit commitment
towards the four overarching pillars of the Convention of the Rights of the Child:
Best Interests of the Child, Non Discrimination, Child Survival and Development
and Child Participation. We additionally reiterate our commitment towards the
core principles of humanitarian action.
• Know where your safe Before, 1 Raise awareness in camps 1 Number of awareness
places are in the during 2 Disseminate through radio sessions and number of
community (chapel, emergency 3 Use IEC materials people reached
schools, community (posters, pamphlets, flash 2 Messages are
halls) cards, maps) aired/broadcast
3 Number of IEC materials
4 Cases of children
responding to the message
• If you lose your family, Before, 1 Raise awareness in camps 1 Number of awareness
look for other parents or during, after 2 Disseminate through radio sessions and number of
someone you can trust emergency 3 Use IEC materials people reached
(posters, pamphlets, 2 Messages are
flash cards) aired/broadcast
3 Number of IEC materials
4 Cases of children
responding to the message
• Know your parents’ Before, after 1 Raise awareness in camps 1 Number of awareness
names and contact emergency 2 Disseminate through radio sessions and number of
numbers 3 Use IEC materials people reached
(posters, pamphlets, 2 Messages are
flash cards) aired/broadcast
3 Number of IEC materials
4 Cases of children
responding to the message
• Promise that you will During, after 1 Raise awareness in 1 Number of awareness
do anything you can emergency camps sessions and number of
to protect them 2 Disseminate through radio people reached
3 Use IEC materials 2 Messages are
(posters, pamphlets, flash aired/broadcast
cards) 3 Number of IEC materials
4 Cases of children
responding to the message
Obtain consent: Gaining consent means making sure people know why you are
asking questions and also what the information will be used for. Emphasize that
participation in an interview is optional and that all information shared will be kept
confidential and secure. Interviewees may request to skip questions that they are
not comfortable answering.
Write clearly and concisely: Please write clearly and briefly, using the last
page for additional information.
Respect interviewees time and needs: Use your judgment in carrying out the
assessment and consider the needs of interviewees. You do not need to
complete every question but rather focus on the questions that are most
relevant to the situation.
DEMOGRAPHIC INFORMATION
1 Number of children in the 5 Who currently look after these
community: children?
• Relative
Boys Girls
• Church
0-7 0-7
• Social Welfare Division
• Care Centre
7-12 7-12 • Local NGOs, Please indicate
• INGOs, Please indicate
• Other, Please indicate
12-18 12-18
6 Who currently provide support to
Don’t Know Don’t Know children?
• Relative
• Church
Source of information • Social Welfare Division
• Care Centre
• Police
2 Are there children with specific • Local NGOs, Please indicate
needs? Which?
• INGOs, Please indicate
• Disabled
• Other, Please indicate
• Orphaned
• Separated 7 Has anyone ever come to take
• Other children away from parents?
• No
3 Are there vulnerable households? • Yes, Please indicate
• Female headed • Who
• Child headed • When
• Elderly headed • Motivation
4 Are any children separated from their 8 What are the major threats and
parents/care givers? concerns for children’s security and
• No well-being?
• Yes, causes of separation
9 Are there safe spaces and activities
• Loss of parent/caregivers
where children can play freely?
• Death of parent
• No
• Relocation
• Yes, organized
• Other by …………………………………….
4 Sexual violence
• Specific risks of sexual violence for girls and boys
• How different forms of sexual violence are viewed by families
(including youth/children), community leaders and government
counterparts, and how this is normally dealt with
• Availability and accessibility of essential sexual violence response services
for children (especially health and psychosocial services)
• Common harmful practices (domestic and/or societal)
7 Child labour
• Existing patterns and scale of the worst forms of child labour
• Likely increase in children’s exposure to worst forms of child labour as a
result of the emergency
• Likely new worst forms of child labour that could emerge as a result of the
emergency
Adapted from the CPWG “Child Protection Rapid Assessment Toolkit, 2012”.
CODE OF CONDUCT
In order to prevent sexual exploitation and abuse, the following core principles
have to be respected by anyone engaging in humanitarian assistance or taking
part in reconstruction activities in Pacific Island Countries:
• All humanitarian workers have to follow international humanitarian principles
including impartiality and neutrality.
• Sexual exploitation and abuse by humanitarian workers constitute acts of
gross misconduct and are therefore grounds for termination of employment.
• Sexual activity with children (persons under the age of 18) is prohibited
regardless of the age of majority or age of consent locally. Mistaken belief
regarding the age of a child is not a defence.
• Exchange of money, employment, goods, services or false promises for sex,
including sexual favours or other forms of humiliating, degrading or
exploitative behaviour is prohibited, including favouritism or procurement of
such services for third parties. This includes exchange of assistance that is
due to beneficiaries.
• Sexual relationships between humanitarian workers and beneficiaries are
strongly discouraged since they are based on inherently unequal power
dynamics. Such relationships undermine the credibility and integrity of
humanitarian aid work.
• Where a humanitarian worker develops concerns or suspicions regarding
sexual abuse or exploitation by a fellow worker, whether in the same agency
or not, he or she must report such concerns via established agency reporting
mechanisms.
• Humanitarian workers are obliged to create and maintain an environment
which prevents sexual exploitation and abuse and promotes the
implementation of this code of conduct. Managers at all levels have particular
responsibilities to support and develop systems which maintain this
environment, including referrals to counselling/rehabilitation services for
employees
……………………………………… ………………………………………
TERMS OF REFERENCE
CHILD PROTECTION SUB-WORKING GROUP
Objective
The Child Protection Sub-working Group (CP SWG) is a coordinating body with
the objective to strengthen and harmonize emergency child protection (CP)
interventions for boys and girls affected by the crisis, with a particular focus on
unaccompanied and separated children (UASC), the worst forms of child labour,
children associated with armed forces and armed groups (CAAFAG), violence
against children and children in conflict with the law.
6 Advocacy
a Support community mobilization, behaviour change activities and
develop/revise IEC materials.
b Sensitize and advocate for specific actions for CP with international bodies.
c Develop joint advocacy messages in coordination with other actors.
Leadership responsibilities:
a Ensure the smooth running of operations and support coordination efforts in
the field, and facilitate final endorsement on strategies and activities.
b Identify existing service gaps and opportunities for programming and funding.
Commonly non-food items (NFIs) for children are divided into categories of
beddings clothing, toiletries and hygiene supplies, and recreational and learning
materials. NFIs are often distributed in the form of relief packages (RPs), which
are prepared in warehouses and include all the necessary items. Special attention
has to be given to the age, sex, and special needs of persons in a household.
Girls and boys will require different items depending on their age, health and
needs. Pregnant and lactating mothers will require different items and must be
engaged in designing their own RPs.
ü First aid kit including sterile adhesive bandages in different sizes, safety pins,
cleansing agent and antiseptic, latex gloves, sunscreen, gauze pads, scissors,
tweezers, and a thermometer.
1 Start by introducing yourself to the child, explain what you do, and the purpose
of this conversation. Depending on the age of the child you may wish to offer
them a pen and paper or colouring crayons to keep their hands busy.
3 Ensure the child understands the difference between fact and fiction. Explain
to the child that it is important to talk about things that actually happened.
• You can say something like: “I talk with lots of children. It’s always
important that they tell me the truth and what really happened”.
4 Explain to the child that there are no right or wrong answers to their
questions. Say that because you were not there, you will rely on them to tell
you what happened.
5 Tell the child that it is OK to say ‘I don’t know’ when they are not sure of
something, or ‘I don’t understand’ when they would like some clarification,
and ‘I don’t remember’ when they cannot recall the particulars of a situation.
6. Transition to the more substantive part of the conversation when you feel
that the child is ready. Start by saying something like: “Now I want to talk to
you about why we are having this talk today, or why I came to see you today,
or why you came to see me today”. Or you can ask “Did anyone talk to you
about why we are having this conversation?” If the child answers in the
positive, then encourage them to tell you what they think. If the child answers
in the negative, then proceed to the next point.
7 Tell the child that you understand that something may have happened and ask
them to tell you about it.
• Simply say “I understand that something has happened, tell me about it”.
• If the child has any physical marks like cuts, bruises, burns etc. then you
can say “I see that you have a [cut, bruise, mark] over here. Tell me
everything about that”.
100 CHILD PROTECTION IN EMERGENCIES A Toolkit for Practitioners in Pacific Island Countries
ANNEX 8
8 Avoid asking the child about the violator immediately or mentioning their
names. Encourage them to recount the event and tell you who was involved
in it.
9 If the child is reluctant to talk and starts crying for example, say something
like “I can see that you are very upset, tell me why”, or “I can see that you
are very quiet, tell me why”.
10 To clarify, or confirm what a child has told you say, “You said that …… Tell me
again about that” or “You have told me a lot, and I want to make sure that I
understood correctly”. Give the child permission to correct you if you make
any mistakes in the course of re-capping what they have told you.
11 At this point, it is important to counsel the child, and give them information on
what to do and future steps. Do not ask a child to share their experiences if
you are not trained on how to handle cases of maltreatment. Make sure there
is a counsellor in the room who can manage this part of the conversation.
Make sure you involve your local child protection authorities and discuss
safety plans if there is potential risk to the child.
12 To wind down the conversation, bring the child back to a neutral subject.
Thank the child for trusting you enough to tell you about their experience.
Ask them if they have any fears or feelings to share before you end the
conversation.
CHILD PROTECTION IN EMERGENCIES A Toolkit for Practitioners in Pacific Island Countries 101
ANNEX 9 ACTIVITIES IN CHILD-FRIENDLY SPACES
102 CHILD PROTECTION IN EMERGENCIES A Toolkit for Practitioners in Pacific Island Countries
ANNEX 9
CHILD PROTECTION IN EMERGENCIES A Toolkit for Practitioners in Pacific Island Countries 103
UNICEF Pacific Multi Country Office
United Nations Children’s Fund
3rd Floor, FDB Building
360 Victoria Parade
Suva, Fiji
Tel: (679) 330 0439
Fax: (679) 330 1667
E-mail: [email protected]
www.unicef.org/pacificislands/