Smart Communities Initiatives
Smart Communities Initiatives
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Helena Lindskog
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Helena Lindskog
University of Linköping, Sweden
[email protected]
Abstract
The concept Smart Community was first used in 1993 in Silicon Valley, California, when
the area experienced a recession that was deeper than the national economic downturn,
and predicted to last longer. Silicon Valley business leaders, community members,
government officials and educators decided together to help jump-start the region.
Today the concept of Smart Community is widely used. The Smart Communities
phenomenon is global in the sense that it exists all over the world as well as local since it
is often based on local initiatives.
In the Smart Communities Guidebook, developed by the State University of San Diego
(1997), Smart community is described as a geographical area ranging in size from
neighborhood to a multi-county region whose residents, organizations, and governing
institutions are using information technology to transform their region in significant
ways. Co-operation among government, industry, educators, and the citizenry, instead of
individual groups acting in isolation, is preferred. The technological enhancements
undertaken as part of this effort should result in fundamental, rather than incremental,
changes.
1. Background
Communities around the world are responding to the needs of their citizens by
discovering new ways of using information and communication technologies for
economic, social and cultural development. Companies and governments that take
advantage of these new technologies will create jobs and economic growth as well as
improve the overall quality of life within the communities in which they take part.
At the Innovation Festival in Perth (May, 2003) Hon. Dr. Mal Bryce pointed out that our
primary economic and social challenge for this first decade of the new millennium is to
harness the new economy and create the new community…one that is an exciting place in
which to live and work. The new economy is the Global Knowledge Economy and the new
community is the Smart Community.
The process of innovation is about creating this new future. Bryce M (2003)
2. Definitions
The term Smart Community is generic and gives direct associations towards optimal,
positive and sustainable development of a town, city or region.
There are several ways to define what the Smart Community concept means. Some
examples follow here:
The Panel on Smart Communities, Industry Canada (1998), suggests the following
definitions:
A "community" should be defined as a group of people sharing a similar interest, which
includes some or all of the common elements: geography, history, interests, goals,
culture, economic and social fabric.
A "Smart Community" should be defined as a community ranging from a neighborhood
to a nation-wide community of common or shared interest, whose members,
organizations and governing institutions are working in partnership to use information
and communication technologies to transform their circumstances in significant ways.
In summary the Smart Community concept has a holistic view and tries to incorporate all
the possible aspects and parts involved outgoing from a geographically limited area such
as a town, city or region and their citizens. This concept sets the community and citizens’
needs in focus.
The figure below shows schematically a model for the holistic view on Smart
Communities:
Authorities
Environment
Work
Education.
E-commerce
Security
4
It is not enough for a community to offer jobs, space for enterprises or beautiful
surroundings in order to be attractive and sustainable for the citizens and enterprises. A
Smart Community also has the understanding of all the parties involved and combine the
efforts to achieve the best results. The Smart Community concept stresses the importance
of collaboration, cooperation and partnership between all parties involved including
public institutions, private sector, voluntary organizations, schools and citizens.
ICT is used as a tool. A well functioning infrastructure such as optical fiber broadband
and Internet is absolutely necessary but not enough to become a Smart Community. In
addition it is necessary to concentrate on ICT applications such as e-voting, e-learning or
e-commerce for all the important aspects of the community’s activities.
ICT and its applications are there to facilitate involvement of all parties in the
development of the community. ICT infrastructure and applications are prerequisites but
without real engagement and willingness to collaborate and cooperate between public
institutions, private sector, voluntary organizations, schools and citizens there is no smart
community.
3. Development
Today, the Smart Community concept is known and used all over the world under
different names and in different circumstances. There are local and regional initiatives
like in California in the US or national programs like in Canada. Above the national
level, there are projects and programs of the European Union and lately there are visible
global worldwide co-operations such as Smart Community International Network
(SCIN). Below follows some examples of these different approaches.
3.1 USA
US regions and cities decide themselves to start a Smart Communities movement with a
clear understanding of the importance of local initiatives and a bottom-up approach. This
movement started 1993 with California.
California
California with the Institute for smart Communities at the San Diego State University and
CALTRANS (California State Department of Transportation) has been one of the first
states and places to investigate how to put the Smart Communities concept in practical
solutions. One of the first and successful examples of the usage of Smart Communities
ideas was the five years Smart Valley project (1993-1998).
• SmartSchools NetDay and PCDay projects, which wired 82% of Silicon Valley’s
public schools and placed 3,000 networked Pentium processor-based computers
with leading-edge teachers. Before the event, fewer than 19% of valley schools
were wired.
• Smart Voter 96, the world’s first interactive non-partisan election web site
providing information about candidates, polling places, and precinct information.
• Smart Valley Telecommuting Guide, which has received worldwide recognition
and since 1994 has served as the foundation document for companies
implementing telecommuting programs.
• Smart Permitting Project, which makes the municipal permitting process less time
and paper-intensive and facilitates companies’ plans to build or expand.
Speaking on behalf of the Smart Valley Board of Directors, President and CEO Pete
Sinclair in 1998 declared: Smart Valley was never intended to be an organization that
spent most of its time justifying its existence and raising money. Rather, in the Silicon
Valley tradition, the organization focused on delivering measurable results.
In 1997, The Institute for Smart Communities, under the leadership of Lionel Van
Deerlin Endowed Professor of Communications and Public Policy at San Diego State
University and President of the World Foundation for Smart communities, prof John
Eger, produced two important guidebooks: Smart Communities Guidebook (1997)) and
Smart Communities Implementation Guide. (1997)
In the introduction to the Smart Communities Guidebook (1997) Pete Wilson, Governor
of California states:
We all know how vital information and communications technology will be to the
economy of the 21st century. Fortunately, no State, nor any nation, is as well-positioned
to lead the new global information economy as is California. Our State is already the
world’s largest supplier of “information software,” such as books, movies, music, CD-
ROMs, and computer programs, as well as one of the world’s top producers of computer
and telecommunications hardware.
The “smart community” concept says that local leaders know far better than State or
national officials how next-generation technologies can best be marshalled to a
community’s benefit. It says that only local political, civic, business, and education
leaders, working in cooperation, can bring people and technology together in time to
capture the competitive and civic advantages that the telecommunications revolution
makes possible.
6
Smart Communities Guidebook stresses the necessity of collaboration between all parts
involved and interested in the development of their own community as well as the
importance of the human aspects in the implementation of new technologies. Knowing
that technological changes are coming is one thing; knowing how best to put them to use
is another.
Market forces may generate new technologies, but they do not give rise to smart
communities; only people do - people with a vision, with a commitment to change, and
with a willingness to work together with others in their community to achieve a common
purpose. Likewise, while technological advances may open up significant new
opportunities in a region, communities will not be able to take advantage of these
opportunities unless they first transform their social and economic institutions in ways
that explicitly foster change, collaboration, and competitiveness. (International Center for
Communications, 1997)
Sometimes results can be surprising. In Silicon Valley, the world’s leading high-
technology center, when businesses sought to expand their technical work force, they
discovered the most skilled and best prepared new workers were coming from India,
Israel, Ireland, and Singapore and not from the near by schools.
3.2 Canada
In contrast to the bottom-up American approach Canada and the Canadian government
have in the most consequent way adopted the top down approach and implemented the
concept of Smart communities as a governmental program. Smart Communities was one
of six pillars of the Government of Canada's national Connectedness Agenda, which
aimed to make Canada the most connected nation in the world by the year 2000 as a
complement to the other five pillars (Canada On-line, Canadian Content On-line,
Electronic Commerce, Canadian Governments On-line, Connecting Canada to the
World).
The Smart Communities Program was a three-year federal program created and
administered by Industry Canada to help Canada become a world leader in the
development and use of information and communication technologies for economic,
social and cultural development.
The program's goal was to help establish world-class Smart Communities (1999) across
the country so that Canadians can fully realize the benefits that information and
communication technologies have to offer and the objectives were:
- assist communities in developing and implementing sustainable Smart
Communities strategies;
- create opportunities for learning through the sharing among communities of Smart
activities, experiences and lessons learned;
- provide new business opportunities, domestically and internationally, for Canadian
companies developing and delivering information and communication technology
applications and services.
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The approach adopted by the Canadian government was based on an overall national
policy. The Smart Communities program was also initiated in order to achieve the
exchange of experiences and better collaboration between different regions of the country
aiming for increased prosperity, improvement of quality of life as well as better
opportunities for job, education and recreation for all citizens and all parts of the country
and the country as whole.
The applications that were important to develop according to the Smart Communities
program were:
- Health/Medicine - Social Services
- Environmental Management - Law and Public Safety
- Telework and Telecommuting - Housing
- Education and Learning - Tourism
- Transportation - Access to Government
- Information Community Networks
3.3 Australia
Australia’s first smart communities emerged 1994-98 and reflected the gradual pace
and limitations of “dial up access” to narrow band Internet services. Since 1998, there
has been a substantial increase in Smart Community development, which is a result of
great awareness and increased network connectivity.
In essence for Australia, Smart Communities are, Internet enabled, about the
development of social capital and encouragement of a new higher order of community
engagement.
In the Australian approach the role and the roll-out of broadband infrastructure is
stressed as an enabler for a much more sophisticated generation of Smart Community
initiatives.
For Western Australia to embrace this phenomenon the real imperative is the not
insignificant matter of our international competitiveness. Other very sound reasons for
doing so include, stronger communities (community engagement/local interaction)
reduced cost of Government service delivery, more effective security and job creation.
8
Bryce M (2003)
3.4 Europe
There were and are several programs within the European Union that could be defined
as a type of Smart Communities programs even if the Smart Community terminology as
such is not always used. Organizations such as Telecities, European Digital Cities and
Eurocities all within the European Commission could be classified as variations on the
Smart Community theme.
Eurocities
EuroCities is the key lobby to promote an integrated European urban policy and the
involvement of cities in the European policy process by steering political actions
towards all the European institutions: The European Commission, the European
Parliament, the Committee of the Regions and the Council. The network encourages
and facilitates the planning and implementation of transnational projects between cities.
Alongside its lobbying activities with the EU institutions, Eurocities promotes the
exchange of experience and best practice and the transfer of know-how between local
governments across Europe, facilitating the development and implementation of
transnational cooperation projects. The main areas of EuroCities activities are:
- Cultural
- East West
- Economic development and urban regeneration
- Environment
- Social welfare
- New mobile culture
- Medicine
and TeleCities.
Telecities
TeleCities has over 100 members from 20 different European countries that share
experience and develop practical solutions in order to achieve an Inclusive Information
and Knowledge Society. By promoting eCitizenship at local level TeleCities aim to
ensure that all citizens can equally gain from the benefits of the Information and
Knowledge Society both at European and local level.
The Smart Community International Network (SCIN) was formally launched on March,
2003 in Malaysia. The Launch Program was only the first of several missions organized
by SCIN. Comparable programs focused on exchange & business development will
take place in the other SCIN Communities in the not so distant future, whereas new
partner communities are expected to join the Smart Community International Network
itself.
Responding to the rapid proliferation of Smart Community projects around the world,
the Dutch Government has undertaken the first steps toward the foundation of the
Smart Community International Network (SCIN). SCIN is a multilateral organization
founded by four communities: The City of Stockholm, Sweden; Kenniswijk, the
Netherlands; City of Ottawa, Canada; and the Multimedia Super Corridor, Malaysia.
The aim of SCIN is to promote, facilitate and institutionalize cooperation by means of
exchange, best practice programs, business development, missions, benchmarking
tools, and joint project implementation. The SCIN partners have the ambition to excel
as leaders in smart community development.
A unique bench marking tool developed and endorsed by the SCIN partners is the
Community e-Development Index, which serves as a comprehensive (self)assessment
tool for municipalities and regions to analyze their smart community development in a
variety of areas such as infrastructure, governance, knowledge capital and services.
for years to come. Today there are connection points in all municipalities throughout
the country.
For more information: www.itsweden.com and www.stokab.se
Multimedia Super Corridor (Malaysia)
The MSC is strategically located south of Kuala Lumpur and north of Kuala Lumpur
International Airport. Within this zone, two new cities have been constructed as part of
the MSC: Cyberjaya and Putrajaya. A Fibre-Optic Backbone provides the infrastructure
required within the MSC. Over 830 companies (national and international), mostly
service oriented, are located within the MSC, operating under MSC status. Although
the MSC is mainly focused on the private sector, much experience has been obtained
through the implementation of Smart Cards, Smart Schools, Telemedicine and E-
Government, all of which are among MSC’s designated Flagship Applications. An
example of this is the adoption of the Smart Card as a passport, driver’s licence, means
of payment and tool of personal data storage to citizens in Malaysia, with over 2
million cards issued to date.
For more information: www.mdc.com.my
Sm@rtCapital (Canada)
SmartCapital is an initiative to accelerate the development of online services for all
sectors of the City of Ottawa. Working in collaboration with numerous partners,
SmartCapital is launching services that are transforming the way in which citizens
interact with one another, with public and private institutions, and with the world.
SmartCapital is a multi-million dollar initiative boasting 20 online service projects, the
engagement of over 50 development partners, and the ability to define, develop and
deliver multiple services to online users. SmartCapital was selected by Industry Canada
as Ontario’s Smart Communities Demonstration Project. The demonstration project
involves 12 major initiatives and runs from the year 2001 to 2003.
For more information: www.smartcapital.ca
Kenniswijk BV Eindhoven
Kenniswijk is an initiative of the Dutch ministry of Transport, Public Works and Water
Management – since May 2002: ministry of Economic Affairs – to stimulate the
development of ICT services and facilities for the consumer. The aim is to become an
open consumer market of the future. Kenniswijk is to encompass 40.000 households
and 84.000 inhabitants with access to the fibre optic network (Fibre-to-the Home). Full
broadband capacity will be offered to the Kenniswijk end-user, including broadband
services which are stimulated and subsidized under the Kenniswijk project. Since its
start in 2001, 80 service development proposals have been received under the
Kenniswijk broadband service (subsidy) program. For more information:
www.kenniswijk.nl
70% for ages 16-75 y. One of the important initiatives that accelerated the usage of the
Internet and investments in the broadband infrastructure was the 24/7 authority
program. This program gives the citizens possibility to contact authorities on any levels
and to provide services and information to the inhabitants over the Internet 24 hours
seven days a week.
Tranås made early efforts to build a municipal area network in order to enhance and
make the local administration more efficient as well as to include the local industry in a
co-operative project. The vision was that broadband was a means to support Tranås to
become a Smart community, a better place to live for citizens and more competitive for
future developments.
Tranås has agreed upon the strategy to become a Smart Community with a motto of the
good life for everybody. This strategy is based on collaboration and its main pillars are:
- Security
- Democracy
- Solidarity
- Belief in the Future
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To take the full advantage of the broadband investment and the infrastructure on place
(TRAMAN) Tranås is well positioned to develop into a Smart Community.
The main applications and projects within the Smart Communities program for Tranås
should be pointed out such as:
- Meeting places – to use places natural for human meetings such as tourists
offices, libraries, gas stations, restaurants, sport arenas, to citizen information’s
places with trained personal and computers.
- New forms of co operation – within the community through sports, educational
associations, churches, retired people organizations or collaboration between
neighbors in order have voluntary actions to e.g. prevent crimes or and in
collaboration with adjacent outside of community around tourist information, to
share investments in common services or make together procurements.
- Tranås Optimal Portal (TOP) is a portal project with a special focus on secure
transmission of data. Today all local politicians, staff of the local authority, a
teacher with students and their parents can log into separate areas of the portal in
order to share information, documents and communicate. A local industry with
worldwide production and marketing of office furniture also uses a specific
section of TOP for their customer transactions. The goal is to let all inhabitants
and businesses use defined parts of TOP logging on with secure methods, in order
to take advantage of the services offered.
- Community emergency center based on co-operation between different public
safety representatives such as police, fire brigade and ambulances, as well as
security companies and others.
Tranås is an example that shows that it is possible to change a negative trend into
success. Tranås wants to share its experiences, both successes and failures, and has
decided to establish a Smart Communities Center in order to further develop Smart
Communities ideas in a cooperative way.
Tranås is not only emerging from a severe economic decline and depopulation but also
becoming a well-known point on the map in Sweden and internationally. Among other
things it is a member of EU’s organization of Telecities and co operates with Jönköping
and Linköping in high education programs. In 2001 Tranås was awarded a first price as
the best community in the country in introducing computer driving permits to its
inhabitants. Already Tranås has been presented in many radio and TV programs as well
as daily press and magazines. Recently, it was a special program on BBC about Tranås
and its development.
To use ICT as a tool for development of a community was a novelty ten years ago.
Today, every community is striving for getting as good as possible infrastructure in
order to exist on the global map. Introduction and usage of ICT in any kind of
community are seen as remedies for getting closer different parts of the world and even
closing the digital gap. A relevant question would be to investigate the difference
between communities that:
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7. Conclusions
Every smart community is unique, because its characteristics are based on the
community itself. One common denominator is that successful smart communities are
the result of a coalition of business, education, government and individual citizens. A
successful smart community can be built from the top down, or bottom up, but active
involvement from every sector of the community is essential. This united effort creates
synergy, which allows individual projects to build upon each other for faster progress,
resulting in the involved, informed and trained critical mass necessary for
transformation of how the entire community carries out its work.
Most of the Smart Communities or similar initiatives on the local level started from a
crisis situation and deep necessity for change. Smart Valley, LatinoNet in San Jose or
Tranås in Sweden are examples of such local initiatives.
Some countries such as Canada saw the power of the Smart Communities concept early
and in order to fully use its potential and avoid mistakes as well as to learn quickly
from successes, the country developed a national program for the practical
implementation and to facilitate exchange of experiences.
European Union projects are on the European level with less holistic approach. EU
programs stress cooperation and have several projects on different subjects such as
tourism, health or environment with representatives from the cities from all European
Union nations.
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