M2022 01 Release Notes v01
M2022 01 Release Notes v01
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Contents
Scope 3
Abbreviations 4
Product Versions 8
Product Availability 13
Documentation 16
Training Material 17
Important Notes 18
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Scope
These MOTOTRBO System Release Notes cover the following MOTOTRBO products:
● DP540, DP1400, SL1600, DP2000 Series, SL2600, DP3441, DP4000 Series, DP4000Ex Series,
DP4000Ex Ma Series and SL4000 Series Portables
● DP2000e Series, DP3000e Series, DP4000e Series and SL4000e Series Portables
● DM1000 Series, DM2600 and DM4000 Series Mobiles
● DM4000e Series Mobiles
● DR 3000, MTR3000, SLR 1000, SLR 5500 and SLR8000 Repeaters
● Radio Management
● CPS
● CPS 2.0
● Air Tracer
● Tuner
● RDAC
● Multi Channel Device Driver (MCDD)
● Device Discovery and Mobility Service (DDMS)
● MOTOTRBO Network Interface Service (MNIS) Data Gateway
● MOTOTRBO Network Interface Service (MNIS) VRC Gateway
● MNIS Status Agent
● Capacity Max Bridge
● Capacity Max ESU
● Capacity Max Trunk Controller
● System Advisor
● System Design Tools
● Sensor Management Tool
● Second generation MOTOTRBO MPT1327 GOB
● MPT1327 GOB CPS
● Second generation MOTOTRBO Connect Plus GOB
● Connect Plus GOB CPS
● Connect Plus Infrastructure (XRC 9000 / 9100 Controller, XRT 9000 / 9100 Gateway, XRI 9100
Interconnect, Network Manager, Network Manager Connection Tool, XRT Configuration Tool)
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Abbreviations
CPS Customer Programming Software
CFS Charge for Software
OTAP Over The Air Programming
RM Radio Management
OB Option Board
RDAC Repeater Diagnostics and Controls
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What’s New in System Release M2022.01
SL1600 uprev
Support SL1600 UHF & VHF uprev to address continuity of supply. No Sales model Number/Radio Tanapa
change.
CPS/RM Enhancement
Support Multiple Select/Delete/Copy of Contacts from Contact List on the tree view in the Customer
Programming Software or Radio Management ( CPS/RM ) . Users can also do contacts list sorting by
“Contact Name”, “Call ID” and “Call Type” in the Grid.
Fall Alert (Mandown) Set as Standard for EMEA R7 Capable radio respectively
Fall Alert (Mandown) feature set as Standard for EMEA R7 Capable radio. Before, this feature was charged.
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The Transmit Interrupt feature is currently only available in pure LMR and pure Broadband (BB) systems.
With M2022.01, this feature will be available in hybrid systems (i.e. systems using a mixed fleet of LMR and
BB devices).
Cybersecurity
Motorola Solutions, Inc. (MSI) has delivered a PCR MOTOTRBO 2022.01 release. MSI development and
operations teams continually make security updates as needed based on evaluated threats, determine
protective measures, create response capabilities, and promote compliance. MSI interacts with and
participates in several US and international security organizations, such as U.S. Department of Homeland
Security’s National Cybersecurity & Communications Integration Center (NCCIC), National Institute of
Standards and Technology (NIST), The 3rd Generation Partnership Project (3GPP), Telecommunications
Industry Association (TIA), European Telecommunications Standards Institute (ETSI), Digital Mobile Radio
(DMR) Security standardization, and others. Standards from the aforementioned organizations can map to
security controls in international standards such as Information System Standards (ISO / IEC 27001).
The PCR MOTOTRBO 2022.01 system release includes enhancements to security based on the National
Vulnerability Database and industry standards:
● Ongoing vulnerability management remediation based on network scanning security tools
● Ongoing Software Lifecycle Management improvements (3rd party software)
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In addition to ongoing releases for security updates, MSI has a Bug Submission Program for external entities
to disclose to MSI possible security vulnerabilities or issues. Motorola Solutions encourages researchers to
use the PGP key when sending sensitive information via email. Please send all security vulnerability reports
to [email protected].
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Product Versions
MOTOTRBO Product Latest version MOTOTRBO Product Latest version MOTOTRBO Product Latest version
R01.22.01.0000 R20.22.01.02 Capacity Max Trunk cmxtc-pcr-20.
DP540 Portables SLR 5500 Repeaters 21.04.00-26.is
(CP 21.44.02) (CP 21.61.05) Controller o
R01.22.01.0000 R20.22.01.02 Capacity Max System UEM-PCR-20.2
DP1400 Portables (CP 21.44.02) SLR 8000 Repeaters (CP 21.61.05) 2.01.11-00.iso
Advisor
R01.22.01.0000 Capacity Max ESU DESU_LP-M20
SL1600 Portables Radio Management 2.126.157.0 22.01.R17.18.
(CP 21.44.02) Launchpad 10-16-01.rhel
Capacity Max System
DP2000/DP2000e R02.22.01.1005
CPS 2.0 2.126.157.0 Server One-Click CVN7293G.zip
Series Portables (CP 22.21.10)
Upgrade
R02.22.01.1005
SL2600 Portables CPS 16.0 (Build 828) System Design Tools 06.08
(CP 22.21.10)
DP3441/DP3000e R02.22.01.1005 Sensor Management
Air Tracer 11.0 (Build 39) R01.00.01
Series Portables (CP 22.21.10) Tool
DP4000/DP4000e R02.22.01.1005
Tuner 22.01 (Build 289) R2.X MPT1327 GOB R01.02.06
Series Portables (CP 22.21.10)
R02.22.01.1005
R7/R7a Portables RDAC 10.0 (Build 109) MPT1327 GOB CPS R02.00.05
(CP 22.21.10)
DP4000Ex/DP4000Ex R02.22.01.1005 Multi Channel Device R2.X Connect Plus R02.07.38
R2.1.3 (CP 1.1.19)
MA Series Portables (CP 22.21.10) Driver (MCDD) GOB
Device Discovery and
SL4000/SL4000e R02.22.01.1005 R2.X Connect Plus
Mobility Service R22.01.0005 R02.07.43
Series Portables (CP 22.21.10) GOB CPS
(DDMS)
MOTOTRBO Network
DM1000 Series R01.22.01.0000 XRC 9000 / 9100 R02.100.05.10
Interface Service R22.01.0030 36_1695
Mobiles (CP 21.44.02) Controller
(MNIS) Data Gateway
MOTOTRBO Network
Interface Service
R02.22.01.1005 vrcgw-upgrade-202 XRT 9000 / 9100 R02.100.05.10
DM2600 Mobiles (CP 22.21.10) (MNIS) Voice and 2.01.00.00.21.iso 36_1695
Gateway
Radio Command
(VRC) Gateway
MOTOTRBO Network
DM4000/DM4000e R02.22.01.1005 XRI 9100 R02.100.05.10
Interface Service R22.1.2 30
Series Mobiles (CP 22.21.10) Interconnect
(MNIS) Status Agent
Network Manager
R20.22.01.02 Capacity Max Bridge R20.22.01.2072_11 R02.100.05.10
DR 3000 Repeaters (CP 21.01.03) 95 (merged with XRC / 30
(CMB)
XRI packages)
M2022.01
R20.22.01.02 MOTOTRBO (cmss_upgrade_mo Network Manager R02.100.05.10
MTR3000 Repeaters (CP 21.01.03) topatch_M2022.01. 30
Motopatch Connection Tool
1_20220518.iso)
R20.22.01.02 DESU-PCR-21.04.12 XRT Configuration R02.100.05.10
SLR 1000 Repeaters (CP 21.61.05) Capacity Max ESU .00-94.iso 30
Tool
Listed below are all MOTOTRBO Product Versions associated with the different M2022.xx system releases.
For products marked “—” in this table there were no new versions introduced with a system release.
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R01.22.01.0000
DP1400 Portables (CP 21.44.02)
R01.22.01.0000
SL1600 Portables (CP 21.44.02)
DP2000/DP2000e R02.22.01.1005
Series Portables (CP 22.21.10)
R02.22.01.1005
SL2600 Portables (CP 22.21.10)
DP3441/DP3000e R02.22.01.1005
Series Portables (CP 22.21.10)
DP4000/DP4000e R02.22.01.1005
Series Portables (CP 22.21.10)
R02.22.01.1005
R7/R7a Portables (CP 22.21.10)
DP4000Ex/DP4000Ex R02.22.01.1005
MA Series Portables (CP 22.21.10)
SL4000/SL4000e R02.22.01.1005
Series Portables (CP 22.21.10)
DM1000 Series R01.22.01.0000
Mobiles (CP 21.44.02)
R02.22.01.1005
DM2600 Mobiles (CP 22.21.10)
DM4000/DM4000e R02.22.01.1005
Series Mobiles (CP 22.21.10)
R20.22.01.02
DR 3000 Repeaters (CP 21.01.03)
R20.22.01.02
MTR3000 Repeaters (CP 21.01.03)
R20.22.01.02
SLR 1000 Repeaters (CP 21.61.05)
R20.22.01.02
SLR 5500 Repeaters (CP 21.61.05)
R20.22.01.02
SLR 8000 Repeaters (CP 21.61.05)
Radio Management 2.126.157.0
CPS 2.0 2.126.157.0
CPS —
Air Tracer —
21.0 (Build 283)* /
Tuner 22.01 (Build 289)*
RDAC —
Multi Channel Device
—
Driver (MCDD)
Device Discovery and
Mobility Service R22.01.0005
(DDMS)
MOTOTRBO Network
Interface Service R22.01.0030
(MNIS) Data Gateway
MOTOTRBO Network
Interface Service
vrcgw-upgrade-202
(MNIS) Voice and 2.01.00.00.21.iso
Radio Command
(VRC) Gateway
MOTOTRBO Network
Interface Service R22.1.2
(MNIS) Status Agent
Capacity Max Bridge R20.22.01.2072_11
(CMB) 95
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M2022.01
MOTOTRBO (cmss_upgrade_mot
Motopatch opatch_M2022.01.1
_20220518.iso)
Capacity Max ESU —
Capacity Max Trunk
—
Controller
Capacity Max System UEM-PCR-20.22.01.
Advisor 11-00.iso
* Tuner 21.0 (Build 283) was part of interim M2022.01 early software release for SL1600 due to a factory
cutover in February 2022. Tuner version 22.01 (Build 289) is available on the CPS 2.0 / Radio
Management DVD GMVN6241H.
VMware vSphere
mot-csr-vsphere-cfg
6.x Configuration -20.01.23.10-27.iso
Media
VMware-ESXi-6.7.0-
VMware vSphere Update3-17499825-
Install Media MOT-670.U3.10.6.3.
8-Jan2021-01.iso
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Notes:
1. From M2020.01 onwards only products (i.e. MOTOTRBO radios, repeaters and CMSS) which are
either in warranty or covered by a service package will accept software updates. Software Update
Management (SUM) was introduced with the R2.10 system release and provides products with
built-in intelligence to determine if they are eligible to accept a software update. Products on prior
releases must therefore be upgraded to an R2.10 system release and be eligible to accept a
software update before they can be upgraded to M2020.01 onwards.
2. From system release R2.9.1 onwards there is no software support for the original DR 3000 repeaters
containing 8MB of memory.
3. Due to its size, the standalone RM file which is available to download from Motorola Online up to
M2021.04 has been split into a number of parts. To download and install:
a. Download each RM part.
b. Use 7-Zip to unzip each RM part individually to the same folder.
c. Use 7-Zip again to Unzip RM_x.xx.xxx.x.zip.001.
d. Install in the usual way from the resulting RM_x.xx.xxx.x folder.
e. Alternatively, the combined CPS 2.0 / RM is available as an orderable DVD (GMVN6241_).
4. Due to its size, the combined CPS / RM (old legacy version) file which is available to download from
Motorola Online has been split into 3 parts. To download and install:
a. Download MOTOTRBO Legacy CPS (Parts 1, 2 & 3).
b. Use 7-Zip to unzip each part individually to the same folder.
c. Use 7-Zip again to Unzip cps_16_dot0_build828.zip.001.
d. Install in the usual way from the resulting cps_16_dot0_build828 folder.
e. Alternatively, the combined CPS / RM is available as an orderable DVD (GMVN5141_).
5. The Capacity Max System Advisor (SA) client is not accessible for the System View, Grid View and
Alarm Details view if Java version 8u211 is used on the PC where the SA client resides. Downgrading
Java to any version between and including 8u181 and 8u201 will work fine.
6. USB 3.0 is not supported for repeater upgrades. For R2.8.0 and newer repeater releases, the
recommendation is to use a USB 2.0 port on the PC or connect the repeater via a USB 2.0 hub in
order to upgrade the repeater via USB.
7. For each CMSS (Capacity Max System Server):
a. Order (1) T8853A, MOTOTRBO M2022.01 Capacity Max System Server SW Upgrade which
contains the CVN7293G.zip file loaded on a USB drive.
b. Alternatively, for customers with access to the MSI MyView portal, you can order (1)
T8854A, MOTOTRBO M2022.01 Capacity Max System Server SW Upgrade where you will
receive an e-mail with a unique link to access/download the CVN7293G.zip file from the
MyView portal. The T8854A will require an e-mail address at the time of order.
c. NOTICE: The USB drive (T8853A) can take 2-3 weeks for delivery while the downloadable
file via the MyView portal (T8854A) is generally available within a week. Please plan ahead
and take the delivery times into consideration before scheduling your upgrade.
8. For the PC used for CMSS upgrade:
a. Order (1) T8486A, MOTOTRBO Capacity Max System Server SW Update Launch Pad which
contains the ESU LP software files on a DVD. (The M2022.01 upgrade requires this ESU LP
version).
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b. Alternatively, for customers with access to the MSI MyView portal, you can order (1)
T8483B, MOTOTRBO Capacity Max System Server SW Update Launch Pad where you will
receive an e-mail with a unique link to access/download the ESU LP application files from
the MyView portal. The T8483B will require an e-mail address at time of order.
c. Please refer to the section “Upgrading Capacity Max Server from M2021.x to M2022.01” of
Capacity Max System Release Upgrade Guide for additional details. It is available on
Learning Experience Portal (LXP) and the Upgrade Guide applies for the patch upgrade as
well.
d. NOTICE: The DVD (T8486A) can take 2-3 weeks for delivery while the downloadable file via
the MyView portal (T8483B) is generally available within a week. Please plan ahead and
take the delivery times into consideration before scheduling your upgrade
e. The ESU Launchpad About page describes the target CMSS versions that it supports to
ensure the appropriate ESU Launchpad version is ordered along with the CMSS upgrade
installation files.
The feature sets supported by these releases are compliant to the versions of ETSI DMR standard listed
below. Since changes to the ETSI DMR Tier 3 standard are not always backwards compatible with previous
versions of the standard, then Capacity Max devices may not always work with other manufacturers’
infrastructure where it is compliant to a previous version of the ETSI DMR 3 standard.
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Product Availability
The following table indicates which MOTOTRBO products covered by this document are setup as orderable
parts (to order via Motorola Online / Order Management) and which are available to download from
MyView Portal.
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MOTOTRBO EMEA Software MOTOTRBO EMEA Software
MOTOTRBO EMEA General MOTOTRBO EMEA General
MOTOTRBO Network Interface GMVN6241_ Software Tools / Software Tools /
Service (MNIS) Data Gateway (DVD)
MOTOTRBO EMEA Software MOTOTRBO EMEA Software
MOTOTRBO EMEA General MOTOTRBO EMEA General
MOTOTRBO Network Interface GMVN6241_ Software Tools / Software Tools /
Service (MNIS) Status Agent (DVD)
MOTOTRBO EMEA Software MOTOTRBO EMEA Software
MOTOTRBO Capacity Max System
T8486A** (DVD) N/A N/A
Server SW Update Launch Pad
MOTOTRBO Capacity Max System T8483B** ESU Launchpad 1.0*** / ESU Launchpad 1.0*** /
Server SW Update Launch Pad (MyView Portal) MOTOTRBO Capacity Max MOTOTRBO Capacity Max
MOTOTRBO Capacity Max System
T8735A** (DVD) N/A N/A
Server (CMSS) Windows Update
MOTOTRBO Capacity Max System T8736B** CMSS Windows Motopatch*** / CMSS Windows Motopatch*** /
Server (CMSS) Windows Update (MyView Portal) MOTOTRBO Capacity Max MOTOTRBO Capacity Max
MOTOTRBO 2.9.X Capacity Max
T8480A** (USB) N/A N/A
System Server SW Upgrade
T8479B** CMSS Upgrade Package 2.9.8 CMSS Upgrade Package 2.9.8
MOTOTRBO 2.9.X Capacity Max Full*** / Full*** /
System Server SW Upgrade (MyView Portal) MOTOTRBO Capacity Max MOTOTRBO Capacity Max
MOTOTRBO 2.10.X Capacity Max T8482A**
N/A N/A
System Server SW Upgrade (USB & DVD)
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* Login to MyView at https://myview.motorolasolutions.com , expand Entitlements on the left side menu,
and click Software, then check for Product Name and Product Line as described in the table
** The Capacity Max System Software can only be ordered via Order Management
*** Only becomes available if MyView Portal part number was ordered via Order Management.
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Documentation
The MOTOTRBO System Release Notes are available on MyView Portal in Entitlements / Software under
Product Name and Product Line “MOTOTRBO EMEA System Release Notes” at:
https://myview.motorolasolutions.com
The latest MOTOTRBO User Guides, Quick Reference Guides, Basic Service Manuals, Installation Manuals,
Accessory Leaflets, EME Safety Booklets, RED Leaflets, UL/TIA Manuals, ATEX Safety and Approved
Accessory leaflets, System Planner (68007024085_), Radio Management System Planner (MN004686A01_)
and Capacity Max System Advisor Guide (MN002730A01_) are available on the Learning Experience Portal
(LXP) at:
https://learning.motorolasolutions.com
The latest MOTOTRBO Declaration of Conformity (DoC) documents with attached ATEX DEKRA certificates
(where applicable) are available on the EMEA “Documents of Compliance” Website at:
https://www.motorolasolutions.com/en_xu/support/emea-compliance.html
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Training Material
The following courses are available on the Learning Experience Portal (LXP) and open for enrolment to
Partners and Customers.
New Courses
PCT0149 - MOTOTRBO M2022.01 New Features Training
Registration
Registration for these classes is open and available through the LXP at:
https://learning.motorolasolutions.com
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Important Notes
Upgrades to M2020.01 Onwards
From M2020.01 onwards only products (i.e. MOTOTRBO radios, repeaters and CMSS) which are either in
warranty or covered by a service package will accept software updates. Software Update Management
(SUM) was introduced with the R2.10 system release and provides products with built-in intelligence to
determine if they are eligible to accept a software update. Products on prior releases must therefore be
upgraded to an R2.10 system release and be eligible to accept a software update before they can be
upgraded to M2020.01 onwards.
Cancelled products that are still under a service contract at time of cancellation will be entitled to the
software update in line with the Motorola Solutions Software Support Policy. Following cancellation only
critical bug fixes will be tested for these products. Please refer to the MOTOTRBO Post Cancellation Support
Policy for further information.
When a service package is purchased, a SUM license is issued and pre-registered (in the Motorola Solutions
licensing database) to the product serial number. The SUM license is then available for retrieval and
activation in the product using Radio Management (RM) or the Customer Programming Software 2.0 (CPS).
Once a SUM license has been activated in a product, that product is then eligible to accept software
updates for the duration of the MOTOTRBO Service Package.
Note: Selected radio models shipped since 18-Nov-2019 with enhanced warranties are eligible to accept
software updates for a period of up-to 5 years.
The R2.10.10 radio upgrade packages are only able to upgrade radios already containing R2.10 system
release firmware. For radios containing pre-R2.10 system release firmware they first need to be upgraded to
a previous R2.10 system release before they can be upgraded to R2.10.10. This restriction does NOT apply
to the R2.10.10 repeater upgrade packages.
The old MOTOTRBO Legacy CPS which supports up to MOTOTRBO system release R2.9 (including minor
releases) has now been retired, however it remains available to download from MOL and order as a DVD so
that customers can continue to configure and upgrade devices containing old MOTOTRBO system releases.
The old MOTOTRBO Legacy CPS has been replaced by the new MOTOTRBO CPS 2.0 introduced with
MOTOTRBO system release R2.10. The MOTOTRBO CPS 2.0 provisioning and license management
functionality is tested for up to three previous releases while the MOTOTRBO CPS 2.0 software update
support is tested for up to five previous releases.
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MOTOTRBO™ CPS 2.0 Version 2.18.95.0 Online Help
MOTOTRBO CPS 2.0 version 2.18.95.0 provides only partial international language support for OnLine Help.
Users requiring full international language support for OnLine Help shall be required to download and install
the latest MOTOTRBO CPS 2.0 OnLine Help file from MOL as follows:
5. Copy all the Folders extracted from the zipped file and Paste (Overwrite) all the folders of the same
name at “C:\Program Files (x86)\Motorola\MOTOTRBO CPS 2.0\help\MOTOTRBO”.
6. While the above folders are being overwritten:
If the following pop-up window appears then select “Replace the files in the destination”
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If the following pop-up window appears then ensure “Do this for all current items” is
selected and then select “Continue”
If the following pop-up window appears then ensure “Do this for all current items” is
selected and then select “Skip”
MOTOTRBO™ CPS Version 16.0 (Build 827) Error 1646 (for Italian Language)
There’s a format issue caused by the Italian language online help file included with the Legacy CPS Version
16.0 (Build 827) supplied with DVD GMVN5141AV that results in Error 1646 when the Italian language is
selected.
Replace help-text file (help_it-it.xml) which is located at C:\Program Files (x86)\Motorola \MOTOTRBO
CPS\it-it\help_it-it.xml with a revised version available from Motorola Online (“MOTOTRBO
Programming Software” folder).
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Note: help_it-it.xml needs to be extracted from help_it-it.zip.
Fresh Install
It is generally good practice to use codeplugs generated from the default codeplug associated with the
latest firmware release rather than reuse very old archived codeplugs which is not recommended.
In order to obtain the improvements in audio clarity introduced as part of the R2.6 system release it is
especially important to use codeplugs generated from firmware release R2.6 or later.
When an upgrade spanning multiple releases is to be performed it is strongly recommended that the
upgrade be performed in multiple steps spanning no more than 3 major releases.
To avoid unforeseen issues resulting from upgrading deployed radio systems running Applications, we
recommend that you check first with your Application provider to ensure that the version of Application you
are running is fully compatible with the new version of radio system.
When updating MOTOTRBO repeaters, it’s important to ensure that the update process is not interrupted
until the “Device Update Successful” message appears on the CPS screen.
Repeater Knockdown
It is recommended that the Repeater is not in the Repeater Knockdown state while performing a CPS Read
or Write operation.
The Device Discovery and Mobility Service (DDMS) application replaces the legacy Presence Notifier (PN)
application. Additionally, the DDMS is backwards compatible with the PN such that existing applications
that interface with the PN do not require any changes to receive presence notifications from the DDMS.
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The Device Discovery and Mobility Service (DDMS), MOTOTRBO Network Interface Service (MNIS) and
Multi-Channel Device Driver (MCDD) applications are included on the CPS DVD and are also available to
download from MyView Portal.
The DDMS, MNIS and MCDD applications are not installed automatically from the CPS DVD, instead they
need to be manually copied over from the top level DVD folder.
Even though the SMA antennas are non-GPS, the SMA portable models still support GPS / GNSS since all
DP4x01e series portables contain internal GPS / GNSS antennas.
Only SMA antennas should be attached to SMA portable models. Attaching a standard (MX) antenna to an
SMA portable will damage the SMA connector centre pin on the portable.
Conversely, only standard (MX) antennas should be attached to standard (MX) portables. Attaching an SMA
antenna to a standard (MX) portable will degrade performance.
The cable flex (part 30012045001) supplied with older (Numeric / Colour Display) Control Head, Remote
Mount Control Head and Handheld Control Heads kits is not compatible with the new DM4000e series
mobiles.
To determine if a given Numeric Display Model Control Head kit is compatible with the new DM4000e series
mobile radios, refer to its part number. If the part number is PMLN5677_, then the cable flex (part
30012045001) needs to be replaced with a newer cable flex (part 30012045002) before the Numeric Display
Control Head kit can be used with the DM4000e series mobile radios. If the part number is PMLN7500_,
then the Numeric Display Control Head kit is already compatible with the DM400e series mobiles.
To determine if a given Colour Display Model Control Head kit is compatible with the new DM4000e series
mobile radios, refer to its part number. If the part number is PMLN5678_, then the cable flex (part
30012045001) needs to be replaced with a newer cable flex (part 30012045002) before the Colour Display
Control Head kit can be used with the DM4000e series mobile radios. If the part number is PMLN7501_,
then the Colour Display Control Head kit is already compatible with the DM400e series mobiles.
To determine if a given Remote Mount Control Head kit (PMLN6404_) is compatible with the new DM4000e
series mobile radios, refer to the part number on the Remote Transceiver Interface. If the part number is
PMLN6402_, then the cable flex (part 30012045001) needs to be replaced with a newer cable flex (part
30012045002) before the Remote Mount Control Head kit can be used with the DM4000e series mobile
radios. If the part number is PMLN7504_, then the Remote Mount Control Head kit is already compatible
with the DM400e series mobiles.
To determine if a given Handheld Control Head kit (PMLN7131_) is compatible with the new DM4000e
series mobile radios, refer to the part number on the Handheld Control Head Transceiver Adapter. If the
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part number is PMLN7033_, then the cable flex (part 30012045001) needs to be replaced with a newer
cable flex (part 30012045002) before the Handheld Control Head kit can be used with the DM4000e series
mobile radios. If the part number is PMLN7502_, then the Handheld Control Head kit is already compatible
with the DM400e series mobiles.
To make a MOTOTRBO subscriber display its current RSSI value, press the left arrow three times and
immediately press the right arrow three times, all within 5 seconds of power up.
When installing and launching theR2.X MPT1327 GOB Upgrade Kit on a Windows 7 computer, select “Run as
administrator”.
The R1.X and R2.X MPT1327 GOB Upgrade Kits cannot be installed together on the same computer. So if the
R1.X MPT1327 GOB Upgrade Kit is already installed then this will have to be un-installed before the R2.X
MPT1327 GOB Upgrade Kit can be installed.
The R2.X MPT1327 GOB Upgrade Kit does NOT preserve the R2.X MPT1327 GOB configuration, so before
upgrading the R2.X MPT1327 GOB firmware read the R2.X MPT1327 GOB configuration using the MPT1327
GOB CPS and save it to a *.rad file. After upgrading the R2.X MPT1327 GOB firmware, the saved *rad file
can be written back to the R2.X MPT1327 GOB using the MPT1327 GOB CPS.
When installing and launching the MPT1327 GOB CPS on a Windows 7 computer, select “Run as
administrator”.
Certain radio models can be ordered with factory fitted MPT1327 / Connect Plus option boards.
(NOTE: the generic option board can NOT be field upgraded to support MPT1327)
Where a radio contains an MPT1327 / Connect Plus option board it’s important to adhere to the following
simple rules in order to ensure full compatibility between the option board firmware and the radio
firmware:
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1. On installing an MPT1327 / Connect Plus option board, ensure that both the option board and the
radio contain the latest available firmware versions.
2. On upgrading a radio to the latest available firmware version, ensure that the option board also
contains the latest available firmware version.
3. On upgrading an option board to the latest available firmware version, ensure that the radio also
contains the latest available firmware version.
Options boards for DP4000/DM4000 series radios are NOT forward compatible with
DP3000e/DP4000e/DM4000e series radios and option boards for DP3000e/DP4000e/DM4000e series
radios not backwards compatible with DP4000/DM4000 series radios.
DR 3000 repeaters containing 32MB of memory and MTR3000 repeaters support the R1.X and R2.X
features.
DR 3000 repeaters containing 8MB of memory support most R1.X features. However such repeaters do not
support the IP Repeater Programming R1.X feature, Linked Capacity Plus or any of the R2.X features.
From system release R2.9.1 onwards there is no software support for DR 3000 repeaters containing 8MB of
memory (note: DR 3000 repeaters containing 32MB of memory continue to be supported beyond R2.9.1).
Note: Any DR 3000 repeater ordered since the launch of R1.7 contains 32MB of memory.
To determine if a given DR 3000 repeater contains 8MB of memory then check the S/Tanapa label. DR 3000
repeaters containing one of the following S/Tanapa numbers contain 8MB of memory (all other DR 3000
repeaters contain 32MB):
A MOTOTRBO RDAC Indicator Repeater Board Service Kit (PMLN5269) is available to upgrade pre-R1.4 VHF /
UHF1 DR 3000 repeaters to support the power / fan failure diagnostic alarms.
Note: Any DR 3000 repeater ordered since the launch of R1.4 does NOT require this hardware
upgrade.
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To determine if a given DR 3000 repeater requires the hardware upgrade then check the S/Tanapa label. DR
3000 repeaters containing one of the following S/Tanapa numbers will require the hardware upgrade (all
other DR 3000 repeaters will not):
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Open (Unresolved) Issues
Open (Unresolved) issues are all known or reported issues that still exist in this current software release and
may occur under certain circumstances.
Infrastructure Impact
Issue Number: UEM-6400
System/Product: System Advisor
Description: The Grid View in System Advisor does not show a high priority call (wide-area call)
on the site where preemption happened. Note that this issue is strictly related to
the visibility of the call in System Advisor, not to the call/voice communication itself.
Workarounds: The missing information can be visible in the System Advisor RAW view.
Radio Impact
Issue Number: DEVICES_COMMON-5955
System/Product: R7, OnSemi/NXP DP4000e Series (NXP 8987)
Description: Switching between Bluetooth PAN devices several times on a PC may result in the
R7 unable to connect.
Workarounds: Unpair and pair to reconnect the R7 radio with the PC.
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Workarounds: To remove the incorrectly suspended indoor location icon; the user can either press
PTT, or perform any of the following BT operations such as BT device connection, BT
“Find Me”, or BT “Find Device”.
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Resolved Issues in M2022.xx System Releases
Resolved issues are the known product problems that were reported in products releases, but have now
been fixed or closed.
Resolved in M2022.xx:
Infrastructure Impact
Issue Number: INC000005780701
System/Product: Capacity Max/Voice and Command Radio Gateway (VRC)
Description: CapMax Radio unable to initiate call to broadband due to rs plugin down. VRC
Reports Incorrect State to Wave During Redundancy Switchover. As a workaround,
the user had to restart the Primary VRC.
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Issue Number: ENG_INFRA_PCR-12545
System/Product: Capacity Max / SLR series repeaters
Description: A voice call may not be interrupted/preempted occasionally in Capacity Max
systems with enhanced privacy. The issue occurrence is lower if a system is less
occupied. The issue won’t happen when enhanced privacy is not utilized.
Device Impact
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Issue Number: PCR_SUB-36103/INC000005724619/, PCR_SUB-36558/INC000005841683
System/Product: R7
Description: Activation or regionalization process unsuccessful due Staging failure and IoT Status
mismatch. Radio will flash a red LED with bonk tone and “Update Not Available”
display. *Note: The fix on Device only.
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