Motorola Solutions

MOTOTRBO® System Release Notes

Professional Commercial Radios (PCR)

Version: M2022.01 v01

Date: 5th July 2022

System Release M2022.01

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Contents
Scope 3

Abbreviations 4

What’s New in System Release M2022.01 5

Product Versions 8

Product Availability 13

Documentation 16

Training Material 17

Important Notes 18

Open (Unresolved) Issues 26

Resolved Issues in M2022.xx System Releases 28

Open Source Software Legal Notice 31

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Scope

These MOTOTRBO System Release Notes cover the following MOTOTRBO products:

● DP540, DP1400, SL1600, DP2000 Series, SL2600, DP3441, DP4000 Series, DP4000Ex Series,
DP4000Ex Ma Series and SL4000 Series Portables
● DP2000e Series, DP3000e Series, DP4000e Series and SL4000e Series Portables
● DM1000 Series, DM2600 and DM4000 Series Mobiles
● DM4000e Series Mobiles
● DR 3000, MTR3000, SLR 1000, SLR 5500 and SLR8000 Repeaters
● Radio Management
● CPS
● CPS 2.0
● Air Tracer
● Tuner
● RDAC
● Multi Channel Device Driver (MCDD)
● Device Discovery and Mobility Service (DDMS)
● MOTOTRBO Network Interface Service (MNIS) Data Gateway
● MOTOTRBO Network Interface Service (MNIS) VRC Gateway
● MNIS Status Agent
● Capacity Max Bridge
● Capacity Max ESU
● Capacity Max Trunk Controller
● System Advisor
● System Design Tools
● Sensor Management Tool
● Second generation MOTOTRBO MPT1327 GOB
● MPT1327 GOB CPS
● Second generation MOTOTRBO Connect Plus GOB
● Connect Plus GOB CPS
● Connect Plus Infrastructure (XRC 9000 / 9100 Controller, XRT 9000 / 9100 Gateway, XRI 9100
Interconnect, Network Manager, Network Manager Connection Tool, XRT Configuration Tool)

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Abbreviations
CPS Customer Programming Software
CFS Charge for Software
OTAP Over The Air Programming
RM Radio Management
OB Option Board
RDAC Repeater Diagnostics and Controls

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What’s New in System Release M2022.01

Radio New Features

SL1600 uprev
Support SL1600 UHF & VHF uprev to address continuity of supply. No Sales model Number/Radio Tanapa
change.

DM1000/DM2000 Series uprev

Support DM1000/DM2000 UHF and VHF uprev to address continuity of supply. No Sales Model Number
change, but Radio Tanapa uprevision.

DP4000Ex Series uprev

Support DP4000Ex UHF and VHF uprev to address continuity of supply. No Sales Model Number change,
but Radio Super Tanapa uprevision.

DP4000e Series uprev

Support DP4000 radios (UHF & VHF) to address continuity of supply. No Sales model Number/Radio Tanapa
change.

Radio Alert Enhancement

To ensure no text messages sent from Radio Alert to radio drop , MNIS will transmit duplicate MSI text
messages to MOTOTRBO radios. Radio enhancement ensures that MSI text receiving radios are able to
show only one text message despite receiving duplicate messages.

CPS/RM Enhancement
Support Multiple Select/Delete/Copy of Contacts from Contact List on the tree view in the Customer
Programming Software or Radio Management ( CPS/RM ) . Users can also do contacts list sorting by
“Contact Name”, “Call ID” and “Call Type” in the Grid.

Fall Alert (Mandown) Set as Standard for EMEA R7 Capable radio respectively
Fall Alert (Mandown) feature set as Standard for EMEA R7 Capable radio. Before, this feature was charged.

Infrastructure New Features

Fast Start for Capacity Max

Fast Start allows for an immediate group voice call setup on a Capacity Max system even if all
participants/sites are not available. This feature mimics the same Fast Start capability of a Connect Plus
system. Fast Start will operate at a system/site level, but not at a talkgroup level. Additionally, it will apply to
group voice calls including telephone patch calls (data calls not included).

Transmit Interrupt in Broadband-Enabled Capacity Max Systems

In a Capacity Max system, when a converged Talkgroup call is in progress and a Land Mobile Radio (LMR)
or Broadband (BB) converged group member is transmitting voice, a supervisory radio user (on BB) or
Transmit Interrupt enabled radio user (on LMR) can interrupt the other user’s voice transmission and can talk
to the group.

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The Transmit Interrupt feature is currently only available in pure LMR and pure Broadband (BB) systems.
With M2022.01, this feature will be available in hybrid systems (i.e. systems using a mixed fleet of LMR and
BB devices).

Channel Blocked Override in Capacity Plus Multi-Site

This feature improves the wide-area group call setup procedure in Capacity Plus Multi-Site systems.
Wide-area group calls can now be set up successfully even if some of the associated sites have no available
channels on all repeaters.

Device Discovery and Mobility Service Connectivity Report

The Device Discovery and Mobility Service (DDMS) is a Motorola application that provides radio presence
and mobility tracking services. DDMS interfaces to the radio system through MOTOTRBO Network Interface
Service (MNIS).
In non-Capacity Max systems, DDMS receives messages containing radio presence information. Currently,
there is no way for a user to detect if there is a network issue preventing DDMS from receiving these
messages. This feature allows for a DDMS connectivity report to be sent to applications which shows
whether DDMS is receiving radio presence information messages properly.

Sign In / Sign Out for Capacity Max Open Mode

The Sign In / Sign Out feature provides the capability for users to sign in and out of their devices using
unique IDs. Users can input their user ID where it is sent to the system for validation. The device shall show
the user sign-in status permanently on the home screen, and the sign-in information shall be kept until the
radio is turned off or the user signs out manually.
The Sign In / Sign Out feature is currently only available on Capacity Max Advantage Mode. The M2022.01
release will bring this feature to Capacity Max Open Mode.

New Part Numbers

Part Number Description Delivered As How to Order
GMVN6241H CPS 2.0 / Radio Management (and Tools) DVD Motorola Online
MOTOTRBO M2022.01 Capacity Max USB & DVD Order Management
T8853A System Server SW Upgrade
MOTOTRBO M2022.01 Capacity Max MyView Order Management
T8854A System Server SW Upgrade Download

Cybersecurity
Motorola Solutions, Inc. (MSI) has delivered a PCR MOTOTRBO 2022.01 release. MSI development and
operations teams continually make security updates as needed based on evaluated threats, determine
protective measures, create response capabilities, and promote compliance. MSI interacts with and
participates in several US and international security organizations, such as U.S. Department of Homeland
Security’s National Cybersecurity & Communications Integration Center (NCCIC), National Institute of
Standards and Technology (NIST), The 3rd Generation Partnership Project (3GPP), Telecommunications
Industry Association (TIA), European Telecommunications Standards Institute (ETSI), Digital Mobile Radio
(DMR) Security standardization, and others. Standards from the aforementioned organizations can map to
security controls in international standards such as Information System Standards (ISO / IEC 27001).

The PCR MOTOTRBO 2022.01 system release includes enhancements to security based on the National
Vulnerability Database and industry standards:
● Ongoing vulnerability management remediation based on network scanning security tools
● Ongoing Software Lifecycle Management improvements (3rd party software)

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In addition to ongoing releases for security updates, MSI has a Bug Submission Program for external entities
to disclose to MSI possible security vulnerabilities or issues. Motorola Solutions encourages researchers to
use the PGP key when sending sensitive information via email. Please send all security vulnerability reports
to [email protected].

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Product Versions

Listed below are the latest available MOTOTRBO Product Versions.

(Scroll down to the next table to see MOTOTRBO Product Versions associated with the different M2022.xx
system releases)

MOTOTRBO Product Latest version MOTOTRBO Product Latest version MOTOTRBO Product Latest version
R01.22.01.0000 R20.22.01.02 Capacity Max Trunk cmxtc-pcr-20.
DP540 Portables SLR 5500 Repeaters 21.04.00-26.is
(CP 21.44.02) (CP 21.61.05) Controller o
R01.22.01.0000 R20.22.01.02 Capacity Max System UEM-PCR-20.2
DP1400 Portables (CP 21.44.02) SLR 8000 Repeaters (CP 21.61.05) 2.01.11-00.iso
Advisor
R01.22.01.0000 Capacity Max ESU DESU_LP-M20
SL1600 Portables Radio Management 2.126.157.0 22.01.R17.18.
(CP 21.44.02) Launchpad 10-16-01.rhel
Capacity Max System
DP2000/DP2000e R02.22.01.1005
CPS 2.0 2.126.157.0 Server One-Click CVN7293G.zip
Series Portables (CP 22.21.10)
Upgrade
R02.22.01.1005
SL2600 Portables CPS 16.0 (Build 828) System Design Tools 06.08
(CP 22.21.10)
DP3441/DP3000e R02.22.01.1005 Sensor Management
Air Tracer 11.0 (Build 39) R01.00.01
Series Portables (CP 22.21.10) Tool
DP4000/DP4000e R02.22.01.1005
Tuner 22.01 (Build 289) R2.X MPT1327 GOB R01.02.06
Series Portables (CP 22.21.10)
R02.22.01.1005
R7/R7a Portables RDAC 10.0 (Build 109) MPT1327 GOB CPS R02.00.05
(CP 22.21.10)
DP4000Ex/DP4000Ex R02.22.01.1005 Multi Channel Device R2.X Connect Plus R02.07.38
R2.1.3 (CP 1.1.19)
MA Series Portables (CP 22.21.10) Driver (MCDD) GOB
Device Discovery and
SL4000/SL4000e R02.22.01.1005 R2.X Connect Plus
Mobility Service R22.01.0005 R02.07.43
Series Portables (CP 22.21.10) GOB CPS
(DDMS)
MOTOTRBO Network
DM1000 Series R01.22.01.0000 XRC 9000 / 9100 R02.100.05.10
Interface Service R22.01.0030 36_1695
Mobiles (CP 21.44.02) Controller
(MNIS) Data Gateway
MOTOTRBO Network
Interface Service
R02.22.01.1005 vrcgw-upgrade-202 XRT 9000 / 9100 R02.100.05.10
DM2600 Mobiles (CP 22.21.10) (MNIS) Voice and 2.01.00.00.21.iso 36_1695
Gateway
Radio Command
(VRC) Gateway
MOTOTRBO Network
DM4000/DM4000e R02.22.01.1005 XRI 9100 R02.100.05.10
Interface Service R22.1.2 30
Series Mobiles (CP 22.21.10) Interconnect
(MNIS) Status Agent
Network Manager
R20.22.01.02 Capacity Max Bridge R20.22.01.2072_11 R02.100.05.10
DR 3000 Repeaters (CP 21.01.03) 95 (merged with XRC / 30
(CMB)
XRI packages)
M2022.01
R20.22.01.02 MOTOTRBO (cmss_upgrade_mo Network Manager R02.100.05.10
MTR3000 Repeaters (CP 21.01.03) topatch_M2022.01. 30
Motopatch Connection Tool
1_20220518.iso)
R20.22.01.02 DESU-PCR-21.04.12 XRT Configuration R02.100.05.10
SLR 1000 Repeaters (CP 21.61.05) Capacity Max ESU .00-94.iso 30
Tool

Listed below are all MOTOTRBO Product Versions associated with the different M2022.xx system releases.
For products marked “—” in this table there were no new versions introduced with a system release.

MOTOTRBO Product M2022.01

R01.22.01.0000
DP540 Portables (CP 21.44.02)

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 R01.22.01.0000
DP1400 Portables (CP 21.44.02)
R01.22.01.0000
SL1600 Portables (CP 21.44.02)
DP2000/DP2000e R02.22.01.1005
Series Portables (CP 22.21.10)
R02.22.01.1005
SL2600 Portables (CP 22.21.10)
DP3441/DP3000e R02.22.01.1005
Series Portables (CP 22.21.10)
DP4000/DP4000e R02.22.01.1005
Series Portables (CP 22.21.10)
R02.22.01.1005
R7/R7a Portables (CP 22.21.10)
DP4000Ex/DP4000Ex R02.22.01.1005
MA Series Portables (CP 22.21.10)
SL4000/SL4000e R02.22.01.1005
Series Portables (CP 22.21.10)
DM1000 Series R01.22.01.0000
Mobiles (CP 21.44.02)
R02.22.01.1005
DM2600 Mobiles (CP 22.21.10)
DM4000/DM4000e R02.22.01.1005
Series Mobiles (CP 22.21.10)
R20.22.01.02
DR 3000 Repeaters (CP 21.01.03)
R20.22.01.02
MTR3000 Repeaters (CP 21.01.03)
R20.22.01.02
SLR 1000 Repeaters (CP 21.61.05)
R20.22.01.02
SLR 5500 Repeaters (CP 21.61.05)
R20.22.01.02
SLR 8000 Repeaters (CP 21.61.05)
Radio Management 2.126.157.0
CPS 2.0 2.126.157.0
CPS —
Air Tracer —
21.0 (Build 283)* /
Tuner 22.01 (Build 289)*
RDAC —
Multi Channel Device
—
Driver (MCDD)
Device Discovery and
Mobility Service R22.01.0005
(DDMS)
MOTOTRBO Network
Interface Service R22.01.0030
(MNIS) Data Gateway
MOTOTRBO Network
Interface Service
vrcgw-upgrade-202
(MNIS) Voice and 2.01.00.00.21.iso
Radio Command
(VRC) Gateway
MOTOTRBO Network
Interface Service R22.1.2
(MNIS) Status Agent
Capacity Max Bridge R20.22.01.2072_11
(CMB) 95

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 M2022.01
MOTOTRBO (cmss_upgrade_mot
Motopatch opatch_M2022.01.1
_20220518.iso)
Capacity Max ESU —
Capacity Max Trunk
—
Controller
Capacity Max System UEM-PCR-20.22.01.
Advisor 11-00.iso

Capacity Max ESU DESU_LP-M2022.01.

R17.18.10-16-01.rh
Launchpad el
Capacity Max System
Server One-Click CVN7293G.zip
Upgrade
System Design Tools —
Sensor Management
—
Tool
R2.X MPT1327 GOB —
MPT1327 GOB CPS —
R2.X Connect Plus
—
GOB
R2.X Connect Plus
—
GOB CPS
XRC 9000 / 9100
—
Controller
XRT 9000 / 9100
—
Gateway
XRI 9100
—
Interconnect
Network Manager
(merged with XRC / —
XRI packages)
Network Manager
—
Connection Tool
XRT Configuration
—
Tool

* Tuner 21.0 (Build 283) was part of interim M2022.01 early software release for SL1600 due to a factory
cutover in February 2022. Tuner version 22.01 (Build 289) is available on the CPS 2.0 / Radio
Management DVD GMVN6241H.

3rd Party M2022.01

Application
SmartPTT PLUS 9.11.0.1449
TRBOnet PLUS 6.0.0.5786
HP Firmware Install KC435V0HF0002020
Media 05.iso

VMware vSphere
mot-csr-vsphere-cfg
6.x Configuration -20.01.23.10-27.iso
Media
VMware-ESXi-6.7.0-
VMware vSphere Update3-17499825-
Install Media MOT-670.U3.10.6.3.
8-Jan2021-01.iso

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Notes:

1. From M2020.01 onwards only products (i.e. MOTOTRBO radios, repeaters and CMSS) which are
either in warranty or covered by a service package will accept software updates. Software Update
Management (SUM) was introduced with the R2.10 system release and provides products with
built-in intelligence to determine if they are eligible to accept a software update. Products on prior
releases must therefore be upgraded to an R2.10 system release and be eligible to accept a
software update before they can be upgraded to M2020.01 onwards.
2. From system release R2.9.1 onwards there is no software support for the original DR 3000 repeaters
containing 8MB of memory.
3. Due to its size, the standalone RM file which is available to download from Motorola Online up to
M2021.04 has been split into a number of parts. To download and install:
a. Download each RM part.
b. Use 7-Zip to unzip each RM part individually to the same folder.
c. Use 7-Zip again to Unzip RM_x.xx.xxx.x.zip.001.
d. Install in the usual way from the resulting RM_x.xx.xxx.x folder.
e. Alternatively, the combined CPS 2.0 / RM is available as an orderable DVD (GMVN6241_).
4. Due to its size, the combined CPS / RM (old legacy version) file which is available to download from
Motorola Online has been split into 3 parts. To download and install:
a. Download MOTOTRBO Legacy CPS (Parts 1, 2 & 3).
b. Use 7-Zip to unzip each part individually to the same folder.
c. Use 7-Zip again to Unzip cps_16_dot0_build828.zip.001.
d. Install in the usual way from the resulting cps_16_dot0_build828 folder.
e. Alternatively, the combined CPS / RM is available as an orderable DVD (GMVN5141_).
5. The Capacity Max System Advisor (SA) client is not accessible for the System View, Grid View and
Alarm Details view if Java version 8u211 is used on the PC where the SA client resides. Downgrading
Java to any version between and including 8u181 and 8u201 will work fine.
6. USB 3.0 is not supported for repeater upgrades. For R2.8.0 and newer repeater releases, the
recommendation is to use a USB 2.0 port on the PC or connect the repeater via a USB 2.0 hub in
order to upgrade the repeater via USB.
7. For each CMSS (Capacity Max System Server):
a. Order (1) T8853A, MOTOTRBO M2022.01 Capacity Max System Server SW Upgrade which
contains the CVN7293G.zip file loaded on a USB drive.
b. Alternatively, for customers with access to the MSI MyView portal, you can order (1)
T8854A, MOTOTRBO M2022.01 Capacity Max System Server SW Upgrade where you will
receive an e-mail with a unique link to access/download the CVN7293G.zip file from the
MyView portal. The T8854A will require an e-mail address at the time of order.
c. NOTICE: The USB drive (T8853A) can take 2-3 weeks for delivery while the downloadable
file via the MyView portal (T8854A) is generally available within a week. Please plan ahead
and take the delivery times into consideration before scheduling your upgrade.
8. For the PC used for CMSS upgrade:
a. Order (1) T8486A, MOTOTRBO Capacity Max System Server SW Update Launch Pad which
contains the ESU LP software files on a DVD. (The M2022.01 upgrade requires this ESU LP
version).

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 b. Alternatively, for customers with access to the MSI MyView portal, you can order (1)
T8483B, MOTOTRBO Capacity Max System Server SW Update Launch Pad where you will
receive an e-mail with a unique link to access/download the ESU LP application files from
the MyView portal. The T8483B will require an e-mail address at time of order.
c. Please refer to the section “Upgrading Capacity Max Server from M2021.x to M2022.01” of
Capacity Max System Release Upgrade Guide for additional details. It is available on
Learning Experience Portal (LXP) and the Upgrade Guide applies for the patch upgrade as
well.
d. NOTICE: The DVD (T8486A) can take 2-3 weeks for delivery while the downloadable file via
the MyView portal (T8483B) is generally available within a week. Please plan ahead and
take the delivery times into consideration before scheduling your upgrade
e. The ESU Launchpad About page describes the target CMSS versions that it supports to
ensure the appropriate ESU Launchpad version is ordered along with the CMSS upgrade
installation files.

The feature sets supported by these releases are compliant to the versions of ETSI DMR standard listed
below. Since changes to the ETSI DMR Tier 3 standard are not always backwards compatible with previous
versions of the standard, then Capacity Max devices may not always work with other manufacturers’
infrastructure where it is compliant to a previous version of the ETSI DMR 3 standard.

ETSI DMR M2022.01

Standard
TS 102 361-1: Air
v2.5.1
Interface Protocol
TS 102 361-2:
Voice and Generic
v2.4.1
Services and
Facilities
TS 102 361-3:
v1.3.1
Data Protocol
TS 102 361-4:
v1.7.1 ~ 1.9.2
Trunking Protocol

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Product Availability

The following table indicates which MOTOTRBO products covered by this document are setup as orderable
parts (to order via Motorola Online / Order Management) and which are available to download from
MyView Portal.

Orderable MyView Portal* (up to M2021.04) MyView Portal* (from M2022.01)

MOTOTRBO Product
Part Number Product Name / Product Line Product Name / Product Line
MOTOTRBO EMEA Commercial MOTOTRBO EMEA Devices Release
Upgrade Package for DP540, DP1400 Devices Release <Release> / <Release> /
N/A
and SL1600 Portables MOTOTRBO EMEA Commercial MOTOTRBO EMEA Devices
Devices
Upgrade Package for
DP2000/DP2000e Series, SL2600, MOTOTRBO EMEA Professional
Devices Release <Release> / MOTOTRBO EMEA Devices Release
DP3441, DP3000e Series, <Release> /
N/A
DP4000/DP4000e Series, DP4000Ex MOTOTRBO EMEA Professional MOTOTRBO EMEA Devices
Series and DP4000Ex Ma Series Devices
Portables
MOTOTRBO EMEA Professional MOTOTRBO EMEA Devices Release
Upgrade Package for Devices Release <Release> / <Release> /
N/A
SL4000/SL4000e Series Portables MOTOTRBO EMEA Professional MOTOTRBO EMEA Devices
Devices
MOTOTRBO EMEA Commercial MOTOTRBO EMEA Devices Release
Upgrade Package for DM1000 Series Devices Release <Release> / <Release> /
N/A
Mobiles MOTOTRBO EMEA Commercial MOTOTRBO EMEA Devices
Devices
MOTOTRBO EMEA Professional MOTOTRBO EMEA Devices Release
Upgrade Package for DM2600 Devices Release <Release> / <Release> /
N/A
Mobiles MOTOTRBO EMEA Professional MOTOTRBO EMEA Devices
Devices
MOTOTRBO EMEA Professional MOTOTRBO EMEA Devices Release
Upgrade Package for Devices Release <Release> / <Release> /
N/A
DM4000/DM4000e Series Mobiles MOTOTRBO EMEA Professional MOTOTRBO EMEA Devices
Devices
MOTOTRBO EMEA Repeaters MOTOTRBO EMEA Repeaters
Upgrade Package for DR 3000 and Release <Release> / Release <Release> /
N/A
MTR3000 Repeaters MOTOTRBO EMEA Repeaters MOTOTRBO EMEA Repeaters
MOTOTRBO EMEA Repeaters MOTOTRBO EMEA Repeaters
Upgrade Package for SLR 1000, SLR Release <Release> / Release <Release> /
N/A
5500 and SLR 8000 Repeaters MOTOTRBO EMEA Repeaters MOTOTRBO EMEA Repeaters
GMVN5520_ N/A N/A
RDAC (DVD)
MOTOTRBO EMEA Software MOTOTRBO EMEA Software
GMVN5141_ Release R2.9.8 / Release R2.9.8 /
Legacy CPS (DVD)
MOTOTRBO EMEA Software MOTOTRBO EMEA Software
MOTOTRBO EMEA Software MOTOTRBO CPS and RM Release
GMVN6241_ Release <Release> / <Release> /
CPS 2.0 (DVD)
MOTOTRBO EMEA Software MOTOTRBO CPS and RM
MOTOTRBO EMEA Software MOTOTRBO CPS and RM Release
GMVN6241_ Release <Release> / <Release> /
Radio Management (DVD)
MOTOTRBO EMEA Software MOTOTRBO Software
MOTOTRBO EMEA General MOTOTRBO EMEA General
GMVN6241_ Software Tools / Software Tools /
Air Tracer (DVD)
MOTOTRBO EMEA Software MOTOTRBO EMEA Software
MOTOTRBO EMEA General MOTOTRBO EMEA General
GMVN6241_ Software Tools / Software Tools /
Tuner (DVD)
MOTOTRBO EMEA Software MOTOTRBO EMEA Software
MOTOTRBO EMEA General MOTOTRBO EMEA General
GMVN6241_ Software Tools / Software Tools /
Multi Channel Device Driver (MCDD) (DVD)
MOTOTRBO EMEA Software MOTOTRBO EMEA Software
Device Discovery Mobility Service GMVN6241_ MOTOTRBO EMEA General MOTOTRBO EMEA General
(DDMS) (DVD) Software Tools / Software Tools /

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 MOTOTRBO EMEA Software MOTOTRBO EMEA Software
MOTOTRBO EMEA General MOTOTRBO EMEA General
MOTOTRBO Network Interface GMVN6241_ Software Tools / Software Tools /
Service (MNIS) Data Gateway (DVD)
MOTOTRBO EMEA Software MOTOTRBO EMEA Software
MOTOTRBO EMEA General MOTOTRBO EMEA General
MOTOTRBO Network Interface GMVN6241_ Software Tools / Software Tools /
Service (MNIS) Status Agent (DVD)
MOTOTRBO EMEA Software MOTOTRBO EMEA Software
MOTOTRBO Capacity Max System
T8486A** (DVD) N/A N/A
Server SW Update Launch Pad
MOTOTRBO Capacity Max System T8483B** ESU Launchpad 1.0*** / ESU Launchpad 1.0*** /
Server SW Update Launch Pad (MyView Portal) MOTOTRBO Capacity Max MOTOTRBO Capacity Max
MOTOTRBO Capacity Max System
T8735A** (DVD) N/A N/A
Server (CMSS) Windows Update
MOTOTRBO Capacity Max System T8736B** CMSS Windows Motopatch*** / CMSS Windows Motopatch*** /
Server (CMSS) Windows Update (MyView Portal) MOTOTRBO Capacity Max MOTOTRBO Capacity Max
MOTOTRBO 2.9.X Capacity Max
T8480A** (USB) N/A N/A
System Server SW Upgrade
T8479B** CMSS Upgrade Package 2.9.8 CMSS Upgrade Package 2.9.8
MOTOTRBO 2.9.X Capacity Max Full*** / Full*** /
System Server SW Upgrade (MyView Portal) MOTOTRBO Capacity Max MOTOTRBO Capacity Max
MOTOTRBO 2.10.X Capacity Max T8482A**
N/A N/A
System Server SW Upgrade (USB & DVD)

T8481A** CMSS Upgrade Package 2.10.X*** / CMSS Upgrade Package 2.10.X***

MOTOTRBO 2.10.X Capacity Max /
System Server SW Upgrade (MyView Portal) MOTOTRBO Capacity Max MOTOTRBO Capacity Max
MOTOTRBO M2020.01 Capacity Max T8733A**
N/A N/A
System Server SW Upgrade (USB & DVD)

T8734B** CMSS Upgrade Package CMSS Upgrade Package

MOTOTRBO M2020.01 Capacity Max M2020.01*** / M2020.01*** /
System Server SW Upgrade (MyView Portal) MOTOTRBO Capacity Max MOTOTRBO Capacity Max
MOTOTRBO M2020.02 Capacity Max T8765A**
N/A N/A
System Server SW Upgrade (USB & DVD)
CMSS Upgrade Package CMSS Upgrade Package
MOTOTRBO M2020.02 Capacity Max T8766A** M2020.02*** / M2020.02*** /
System Server SW Upgrade (MyView Portal)
MOTOTRBO Capacity Max MOTOTRBO Capacity Max
MOTOTRBO M2021.01 Capacity Max T8785A**
N/A N/A
System Server SW Upgrade (USB & DVD)
CMSS Upgrade Package CMSS Upgrade Package
MOTOTRBO M2021.01 Capacity Max T8786A** M2021.01*** / M2021.01*** /
System Server SW Upgrade (MyView Portal)
MOTOTRBO Capacity Max MOTOTRBO Capacity Max
MOTOTRBO M2021.02 Capacity Max T8813A**
N/A N/A
System Server SW Upgrade (USB & DVD)
CMSS Upgrade Package CMSS Upgrade Package
MOTOTRBO M2021.02 Capacity Max T8814A** M2021.02*** / M2021.02*** /
System Server SW Upgrade (MyView Portal)
MOTOTRBO Capacity Max MOTOTRBO Capacity Max
MOTOTRBO M2021.04 Capacity Max T8830A** (USB &
DVD) N/A N/A
System Server SW Upgrade
T8831A** CMSS Upgrade Package CMSS Upgrade Package
MOTOTRBO M2021.04 Capacity Max M2021.04*** / M2021.04*** /
System Server SW Upgrade (MyView Portal) MOTOTRBO Capacity Max MOTOTRBO Capacity Max
MOTOTRBO MPT1327 GOB CPS MOTOTRBO MPT1327 GOB CPS
R2.X MPT1327 GOB Upgrade Kit N/A and Upgrade Kits / and Upgrade Kits /
MOTOTRBO EMEA Software MOTOTRBO EMEA Software
MOTOTRBO MPT1327 GOB CPS MOTOTRBO MPT1327 GOB CPS
MPT1327 GOB CPS N/A and Upgrade Kits / and Upgrade Kits /
MOTOTRBO EMEA Software MOTOTRBO EMEA Software

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* Login to MyView at https://myview.motorolasolutions.com , expand Entitlements on the left side menu,
and click Software, then check for Product Name and Product Line as described in the table
** The Capacity Max System Software can only be ordered via Order Management
*** Only becomes available if MyView Portal part number was ordered via Order Management.

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Documentation

The MOTOTRBO System Release Notes are available on MyView Portal in Entitlements / Software under
Product Name and Product Line “MOTOTRBO EMEA System Release Notes” at:
https://myview.motorolasolutions.com

The latest MOTOTRBO User Guides, Quick Reference Guides, Basic Service Manuals, Installation Manuals,
Accessory Leaflets, EME Safety Booklets, RED Leaflets, UL/TIA Manuals, ATEX Safety and Approved
Accessory leaflets, System Planner (68007024085_), Radio Management System Planner (MN004686A01_)
and Capacity Max System Advisor Guide (MN002730A01_) are available on the Learning Experience Portal
(LXP) at:
https://learning.motorolasolutions.com

The latest MOTOTRBO Declaration of Conformity (DoC) documents with attached ATEX DEKRA certificates
(where applicable) are available on the EMEA “Documents of Compliance” Website at:
https://www.motorolasolutions.com/en_xu/support/emea-compliance.html

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Training Material

The following courses are available on the Learning Experience Portal (LXP) and open for enrolment to
Partners and Customers.

New Courses
PCT0149 - MOTOTRBO M2022.01 New Features Training

Registration
Registration for these classes is open and available through the LXP at:
https://learning.motorolasolutions.com

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Important Notes
Upgrades to M2020.01 Onwards

From M2020.01 onwards only products (i.e. MOTOTRBO radios, repeaters and CMSS) which are either in
warranty or covered by a service package will accept software updates. Software Update Management
(SUM) was introduced with the R2.10 system release and provides products with built-in intelligence to
determine if they are eligible to accept a software update. Products on prior releases must therefore be
upgraded to an R2.10 system release and be eligible to accept a software update before they can be
upgraded to M2020.01 onwards.

Cancelled products that are still under a service contract at time of cancellation will be entitled to the
software update in line with the Motorola Solutions Software Support Policy. Following cancellation only
critical bug fixes will be tested for these products. Please refer to the MOTOTRBO Post Cancellation Support
Policy for further information.

When a service package is purchased, a SUM license is issued and pre-registered (in the Motorola Solutions
licensing database) to the product serial number. The SUM license is then available for retrieval and
activation in the product using Radio Management (RM) or the Customer Programming Software 2.0 (CPS).
Once a SUM license has been activated in a product, that product is then eligible to accept software
updates for the duration of the MOTOTRBO Service Package.

Note: Selected radio models shipped since 18-Nov-2019 with enhanced warranties are eligible to accept
software updates for a period of up-to 5 years.

R2.10.10 Upgrade Packages

The R2.10.10 radio upgrade packages are only able to upgrade radios already containing R2.10 system
release firmware. For radios containing pre-R2.10 system release firmware they first need to be upgraded to
a previous R2.10 system release before they can be upgraded to R2.10.10. This restriction does NOT apply
to the R2.10.10 repeater upgrade packages.

MOTOTRBO™ CPS 2.0

The old MOTOTRBO Legacy CPS which supports up to MOTOTRBO system release R2.9 (including minor
releases) has now been retired, however it remains available to download from MOL and order as a DVD so
that customers can continue to configure and upgrade devices containing old MOTOTRBO system releases.

The old MOTOTRBO Legacy CPS has been replaced by the new MOTOTRBO CPS 2.0 introduced with
MOTOTRBO system release R2.10. The MOTOTRBO CPS 2.0 provisioning and license management
functionality is tested for up to three previous releases while the MOTOTRBO CPS 2.0 software update
support is tested for up to five previous releases.

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MOTOTRBO™ CPS 2.0 Version 2.18.95.0 Online Help

MOTOTRBO CPS 2.0 version 2.18.95.0 provides only partial international language support for OnLine Help.
Users requiring full international language support for OnLine Help shall be required to download and install
the latest MOTOTRBO CPS 2.0 OnLine Help file from MOL as follows:

1. Ensure the MOTOTRBO CPS 2.0 application is not running.

2. Download the latest MOTOTRBO CPS 2.0 OnLine Help file (CPS_2.0_Online_Help.zip) from the
“System Releases / R2.10.x / Software Tools” MOTOTRBO Resource Centre Location on MOL.
3. Extract the content of the zipped file and a new File Explorer window should open containing a
number of extracted Folders.
4. Open another File Explorer window and go to “C:\Program Files (x86)\Motorola\MOTOTRBO CPS
2.0\help\MOTOTRBO”.

5. Copy all the Folders extracted from the zipped file and Paste (Overwrite) all the folders of the same
name at “C:\Program Files (x86)\Motorola\MOTOTRBO CPS 2.0\help\MOTOTRBO”.
6. While the above folders are being overwritten:
If the following pop-up window appears then select “Replace the files in the destination”

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 If the following pop-up window appears then ensure “Do this for all current items” is
selected and then select “Continue”

If the following pop-up window appears then ensure “Do this for all current items” is
selected and then select “Skip”

7. Launch the MOTOTRBO TM CPS 2.0 application.

8. To start using the Online Help, select the Menu option “Help” and then click “Contents and
Index”(note: the Online Help language is determined by the Language selected in the CPS 2.0
Settings Menu).
MOTOTRBO CPS 2.0 versions 2.21.61.0 onwards provide full international language support for Online Help,
so no OnLine Help file downloads are required for these releases.

MOTOTRBO™ CPS Version 16.0 (Build 827) Error 1646 (for Italian Language)

There’s a format issue caused by the Italian language online help file included with the Legacy CPS Version
16.0 (Build 827) supplied with DVD GMVN5141AV that results in Error 1646 when the Italian language is
selected.

There are 2 alternative corrective options as follows:

Repair Existing Installation

Replace help-text file (help_it-it.xml) which is located at C:\Program Files (x86)\Motorola \MOTOTRBO
CPS\it-it\help_it-it.xml with a revised version available from Motorola Online (“MOTOTRBO
Programming Software” folder).

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 Note: help_it-it.xml needs to be extracted from help_it-it.zip.

Fresh Install

1. Uninstall the current CPS installation.

2. Download the combined CPS / RM CPS Version 16.0 (Build 828) from Motorola Online (note: it’s
important to download the combined CPS / RM version rather than the standalone CPS
version).
3. Reinstall the CPS.

Use of Old Archive Codeplugs

It is generally good practice to use codeplugs generated from the default codeplug associated with the
latest firmware release rather than reuse very old archived codeplugs which is not recommended.

In order to obtain the improvements in audio clarity introduced as part of the R2.6 system release it is
especially important to use codeplugs generated from firmware release R2.6 or later.

Upgrade of Early Firmware

When an upgrade spanning multiple releases is to be performed it is strongly recommended that the
upgrade be performed in multiple steps spanning no more than 3 major releases.

Upgrading Radio Systems Running Applications

To avoid unforeseen issues resulting from upgrading deployed radio systems running Applications, we
recommend that you check first with your Application provider to ensure that the version of Application you
are running is fully compatible with the new version of radio system.

Repeater Update Duration

When updating MOTOTRBO repeaters, it’s important to ensure that the update process is not interrupted
until the “Device Update Successful” message appears on the CPS screen.

Repeater Knockdown

It is recommended that the Repeater is not in the Repeater Knockdown state while performing a CPS Read
or Write operation.

PN, DDMS, MNIS and MCDD Applications

The Device Discovery and Mobility Service (DDMS) application replaces the legacy Presence Notifier (PN)
application. Additionally, the DDMS is backwards compatible with the PN such that existing applications
that interface with the PN do not require any changes to receive presence notifications from the DDMS.

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The Device Discovery and Mobility Service (DDMS), MOTOTRBO Network Interface Service (MNIS) and
Multi-Channel Device Driver (MCDD) applications are included on the CPS DVD and are also available to
download from MyView Portal.

The DDMS, MNIS and MCDD applications are not installed automatically from the CPS DVD, instead they
need to be manually copied over from the top level DVD folder.

SMA / MX Connector Antennas

Even though the SMA antennas are non-GPS, the SMA portable models still support GPS / GNSS since all
DP4x01e series portables contain internal GPS / GNSS antennas.

Only SMA antennas should be attached to SMA portable models. Attaching a standard (MX) antenna to an
SMA portable will damage the SMA connector centre pin on the portable.

Conversely, only standard (MX) antennas should be attached to standard (MX) portables. Attaching an SMA
antenna to a standard (MX) portable will degrade performance.

Control Head Cable Flex

The cable flex (part 30012045001) supplied with older (Numeric / Colour Display) Control Head, Remote
Mount Control Head and Handheld Control Heads kits is not compatible with the new DM4000e series
mobiles.

To determine if a given Numeric Display Model Control Head kit is compatible with the new DM4000e series
mobile radios, refer to its part number. If the part number is PMLN5677_, then the cable flex (part
30012045001) needs to be replaced with a newer cable flex (part 30012045002) before the Numeric Display
Control Head kit can be used with the DM4000e series mobile radios. If the part number is PMLN7500_,
then the Numeric Display Control Head kit is already compatible with the DM400e series mobiles.

To determine if a given Colour Display Model Control Head kit is compatible with the new DM4000e series
mobile radios, refer to its part number. If the part number is PMLN5678_, then the cable flex (part
30012045001) needs to be replaced with a newer cable flex (part 30012045002) before the Colour Display
Control Head kit can be used with the DM4000e series mobile radios. If the part number is PMLN7501_,
then the Colour Display Control Head kit is already compatible with the DM400e series mobiles.

To determine if a given Remote Mount Control Head kit (PMLN6404_) is compatible with the new DM4000e
series mobile radios, refer to the part number on the Remote Transceiver Interface. If the part number is
PMLN6402_, then the cable flex (part 30012045001) needs to be replaced with a newer cable flex (part
30012045002) before the Remote Mount Control Head kit can be used with the DM4000e series mobile
radios. If the part number is PMLN7504_, then the Remote Mount Control Head kit is already compatible
with the DM400e series mobiles.

To determine if a given Handheld Control Head kit (PMLN7131_) is compatible with the new DM4000e
series mobile radios, refer to the part number on the Handheld Control Head Transceiver Adapter. If the

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part number is PMLN7033_, then the cable flex (part 30012045001) needs to be replaced with a newer
cable flex (part 30012045002) before the Handheld Control Head kit can be used with the DM4000e series
mobile radios. If the part number is PMLN7502_, then the Handheld Control Head kit is already compatible
with the DM400e series mobiles.

RSSI Display Value

To make a MOTOTRBO subscriber display its current RSSI value, press the left arrow three times and
immediately press the right arrow three times, all within 5 seconds of power up.

R2.X MPT1327 GOB Upgrade Kit

The R2.X MPT1327 GOB Upgrade Kit supports Windows 7.

When installing and launching theR2.X MPT1327 GOB Upgrade Kit on a Windows 7 computer, select “Run as
administrator”.

The R1.X and R2.X MPT1327 GOB Upgrade Kits cannot be installed together on the same computer. So if the
R1.X MPT1327 GOB Upgrade Kit is already installed then this will have to be un-installed before the R2.X
MPT1327 GOB Upgrade Kit can be installed.

The R2.X MPT1327 GOB Upgrade Kit does NOT preserve the R2.X MPT1327 GOB configuration, so before
upgrading the R2.X MPT1327 GOB firmware read the R2.X MPT1327 GOB configuration using the MPT1327
GOB CPS and save it to a *.rad file. After upgrading the R2.X MPT1327 GOB firmware, the saved *rad file
can be written back to the R2.X MPT1327 GOB using the MPT1327 GOB CPS.

MPT1327 GOB CPS

The MPT1327 GOB CPS supports Windows 7.

When installing and launching the MPT1327 GOB CPS on a Windows 7 computer, select “Run as
administrator”.

MPT1327 / Connect Plus Options

Certain radio models can be ordered with factory fitted MPT1327 / Connect Plus option boards.

(NOTE: the generic option board can NOT be field upgraded to support MPT1327)

MPT1327 / Connect Plus GOB Firmware Compatibility

Where a radio contains an MPT1327 / Connect Plus option board it’s important to adhere to the following
simple rules in order to ensure full compatibility between the option board firmware and the radio
firmware:

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 1. On installing an MPT1327 / Connect Plus option board, ensure that both the option board and the
radio contain the latest available firmware versions.
2. On upgrading a radio to the latest available firmware version, ensure that the option board also
contains the latest available firmware version.
3. On upgrading an option board to the latest available firmware version, ensure that the radio also
contains the latest available firmware version.

Options boards for DP4000/DM4000 series radios are NOT forward compatible with
DP3000e/DP4000e/DM4000e series radios and option boards for DP3000e/DP4000e/DM4000e series
radios not backwards compatible with DP4000/DM4000 series radios.

Repeater Hardware Compatibility

DR 3000 repeaters containing 32MB of memory and MTR3000 repeaters support the R1.X and R2.X
features.

DR 3000 repeaters containing 8MB of memory support most R1.X features. However such repeaters do not
support the IP Repeater Programming R1.X feature, Linked Capacity Plus or any of the R2.X features.

From system release R2.9.1 onwards there is no software support for DR 3000 repeaters containing 8MB of
memory (note: DR 3000 repeaters containing 32MB of memory continue to be supported beyond R2.9.1).

Note: Any DR 3000 repeater ordered since the launch of R1.7 contains 32MB of memory.

To determine if a given DR 3000 repeater contains 8MB of memory then check the S/Tanapa label. DR 3000
repeaters containing one of the following S/Tanapa numbers contain 8MB of memory (all other DR 3000
repeaters contain 32MB):

● PMUE2390AAEAA DR 3000 UHF1 (25-40W)

● PMUE2390AAE DR 3000 UHF1 (25-40W)
● PMUE2390BAEAA DR 3000 UHF1 (25-40W)
● PMUD2091AAEAA DR 3000 VHF (25-45W)
● PMUD2091AAE DR 3000 VHF (25-45W)
● PMUD2091BAEAA DR 3000 VHF (25-45W)
● PMUD2092AAEAA DR 3000 VHF (1-25W)
● PMUD2092BAEAA DR 3000 VHF (1-25W)
● PMUE3017AAEAA DR 3000 UHF1 (1-25W)
● PMUE3017BAEAA DR 3000 UHF1 (1-25W)
● PMUE3084AAEAA DR 3000 UHF2 (1-40W)

DR 3000 Repeater Hardware Upgrades

A MOTOTRBO RDAC Indicator Repeater Board Service Kit (PMLN5269) is available to upgrade pre-R1.4 VHF /
UHF1 DR 3000 repeaters to support the power / fan failure diagnostic alarms.

Note: Any DR 3000 repeater ordered since the launch of R1.4 does NOT require this hardware
upgrade.

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To determine if a given DR 3000 repeater requires the hardware upgrade then check the S/Tanapa label. DR
3000 repeaters containing one of the following S/Tanapa numbers will require the hardware upgrade (all
other DR 3000 repeaters will not):

● PMUE2390AAEAA DR 3000 UHF1 (25-40W)

● PMUE2390AAE DR 3000 UHF1 (25-40W)
● PMUD2091AAEAA DR 3000 VHF (25-45W)
● PMUD2091AAE DR 3000 VHF (25-45W)
● PMUD2092AAEAA DR 3000 VHF (1-25W)
● PMUE3017AAEAA DR 3000 UHF1 (1-25W)

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Open (Unresolved) Issues

Open (Unresolved) issues are all known or reported issues that still exist in this current software release and
may occur under certain circumstances.

Infrastructure Impact
Issue Number: UEM-6400
System/Product: System Advisor
Description: The Grid View in System Advisor does not show a high priority call (wide-area call)
on the site where preemption happened. Note that this issue is strictly related to
the visibility of the call in System Advisor, not to the call/voice communication itself.
Workarounds: The missing information can be visible in the System Advisor RAW view.

Issue Number: UEM-6388

System/Product: System Advisor
Description: When the operator tries to launch System Advisor after system upgrade,
a TransportException error can occur.
Workarounds: Wait up to 24 hours. After that time, the UEM client will be launched.

CPS-RM / RDAC Impact

Issue Number: DMGMT-38114
System/Product: RM
Description: Uninstall RM Device Programmer from Windows Control Panel.
Intermittently the empty DP folder might be left.
Workarounds: No workaround or recovery required. The customer can manually remove
the empty DP folder if desired.

Radio Impact
Issue Number: DEVICES_COMMON-5955
System/Product: R7, OnSemi/NXP DP4000e Series (NXP 8987)
Description: Switching between Bluetooth PAN devices several times on a PC may result in the
R7 unable to connect.
Workarounds: Unpair and pair to reconnect the R7 radio with the PC.

Issue Number: PCR_SUB-36742

System/Product: OnSemi/NXP DP4000e Series (NXP 8987)
Description: In-door location feature has been turned on on the radio. If the user simultaneously
Bluetooth PTT and performs one the following such as BT connection, or BT “Find
Me”, or BT “Find Device”; the user would see that the suspended indoor location
icon continue to display although the radio has resumed scanning the iBeacon.

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Workarounds: To remove the incorrectly suspended indoor location icon; the user can either press
PTT, or perform any of the following BT operations such as BT device connection, BT
“Find Me”, or BT “Find Device”.

Issue Number: PCR_SUB-36975

System/Product: Non-Capmax Systems / R7
Description: R7 radio displays a privacy icon during a phone call. In MOTOTRBO, phone calls are
not encrypted.
Workarounds: No. The solution will be available in M2022.02 whereby no more privacy icons will
be seen during phone calls.

Issue Number: DEVICES_COMMON-7019

System/Products: R7
Description: Radio shows Wi-Fi 1 bar user when user turns off Wi-Fi or brings away the radio
from router in the middle of Rajang activation/regionalization. After about 60s, the
radio will show "Update Not Available", with continuous “Unprogrammed” tone,
and blinking RED LED.
Workaround: The user needs to power cycle radio, and the radio will automatically resume the
radio activation/regionalization process.

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Resolved Issues in M2022.xx System Releases

Resolved issues are the known product problems that were reported in products releases, but have now
been fixed or closed.

Resolved in M2022.xx:

Infrastructure Impact
Issue Number: INC000005780701
System/Product: Capacity Max/Voice and Command Radio Gateway (VRC)
Description: CapMax Radio unable to initiate call to broadband due to rs plugin down. VRC
Reports Incorrect State to Wave During Redundancy Switchover. As a workaround,
the user had to restart the Primary VRC.

Issue Number: ENG_INFRA_PCR-12354

System/Product: Capacity Max/VRC
Description: VRC Does Not Support Multi-Emergency Calls from Wave

Issue Number: ENG_INFRA_PCR-12229

System/Product: Linked Capacity Plus/Multi-Site Capacity Plus, Capacity Plus/Wave
Description: Emergency Alarm with Voice to Follow from MOTOTRBO ION radios fails

Issue Number: INC000005823916

System/Product: Linked Capacity Plus/Multi-Site Capacity Plus, Capacity Plus, Conventional, IP Site
Connect/DDMS (Device Discovery and Mobility Update) and MNIS Status Agent
Description: Fixed Log4Net vulnerability issue (CVE-2018-1285). Reference: MTN-0059-22-NA

Issue Number: ENG_INFRA_PCR-12358

System/Product: All System Type / SLR5500, SLR8000
Description: SLR repeater may raise Power Amplifier Temperature Alarm caused by inefficient
fans operations after firmware upgrade. As a workaround, the user had to restore
the repeater to default factory settings.

Issue Number: ENG_INFRA_PCR-12100

System/Product: Analog / SLR series repeaters
Description: XCMP Clone Read to read channel Squelch Value returns 0

Issue Number: ENG_INFRA_PCR-12371

System/Product: Analog, Digital single repeater systems / SLR series repeaters
Description: Repeater may not apply Power Level, Enable/Disable or Knockdown command if
executed in one XCMP bundle with Channel Change command. This kind of control
is used by RDAC or third party applications. As a workaround, the user had to
perform channel change and other commands separately when this issue
happened.

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Issue Number: ENG_INFRA_PCR-12545
System/Product: Capacity Max / SLR series repeaters
Description: A voice call may not be interrupted/preempted occasionally in Capacity Max
systems with enhanced privacy. The issue occurrence is lower if a system is less
occupied. The issue won’t happen when enhanced privacy is not utilized.

Issue Number: UEM-6419

System/Product: Capacity Max / System Advisor
Description: The latest Java 8u321 is not rendering stripes on System View correctly. This issue is
fixed in the M2022.01 release

CPS-RM / RDAC Impact

Issue Number: RMCPSGCD-1212/INC000005750063
System/Product: MOTOTRBO RM
Description: The user was not able to edit 5 Tone ID in RM radio view when the RM language
was set to Italian. This was due to the inconsistent Italian translation of RM strings.

Device Impact

Issue Number: INC000006241596

System/Product: R7/R7a
Description: When any CFS license is installed in R7 or R7a radio, and is not combined with
CPS/RM configuration write, the user will observe blinking radio LED, beep and
“Configuration error” string (R7 display model) every time the radio powerup
afterwards.

Issue Number: PCR_SUB-31828/INC000005026591

System/Product: All MOTOTRBO radio devices
Description: The radio will show Error 669 “Application has encountered an error. Failed to
access a file in the device.” during configuration update using RM or CPS via USB
programming. The issue happened only when the user’s radio configuration
contained double dots naming (“..”) in the attached file (example:voice
announcement file).

Issue Number: PCR_SUB-34082/INC000005026591

System/Product: All MOTOTRBO radio devices
Description: On radio with Enhanced Channel Access (ECA) mode, digital Repeater Channel with
admit criteria set to “Color Code Free” showing “Channel Busy” and PTT blocked
when there is a raised noise floor on the Base Transmit frequency, even if noise
floor is caused by analog carrier or digital carrier with different color code.

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Issue Number: PCR_SUB-36103/INC000005724619/, PCR_SUB-36558/INC000005841683
System/Product: R7
Description: Activation or regionalization process unsuccessful due Staging failure and IoT Status
mismatch. Radio will flash a red LED with bonk tone and “Update Not Available”
display. *Note: The fix on Device only.

Issue Number: PCR_SUB-36426/INC000005797819/PCRMOL-448

System/Product: R7
Description: Radio couldn’t complete regionalization and was stuck at “Downloading Updates.”.
This was due to the synchronization issue between devices and server. *Note: The
fix on Device only.

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Open Source Software Legal Notice

This media, software or hardware ("Product") obtained from Motorola Solutions, Inc. ("Motorola Solutions")
may include Motorola Solutions’ Software, Third Party Software (defined below), and/or Open Source
Software (defined below).
The object code or source code (collectively, the "Software") included with the Product is the exclusive
property of Motorola Solutions or its licensors, and any use is subject to the terms and conditions of one or
more agreements in force between the purchaser of the Motorola Solutions Product or licensee of the
Motorola Solutions Software and Motorola Solutions. SOFTWARE IS PROTECTED BY U.S. COPYRIGHT
LAWS AND INTERNATIONAL LAWS AND TREATIES. UNAUTHORIZED COPYING, DISTRIBUTION OR
OTHER USE OF THIS PRODUCT IS STRICTLY PROHIBITED. ANY DISTRIBUTION OR USE NOT
SPECIFICALLY APPROVED BY MOTOROLA SOLUTIONS IS STRICTLY PROHIBITED.

Motorola Solutions’ Software is subject to the commercial terms and conditions entered into with Motorola
Solutions, any other use is strictly prohibited. Commercial Software licensed for redistribution by Motorola
Solutions ("Third Party Software") is subject to the terms and conditions in force between Motorola Solutions
and the licensor of the Third party Software. The terms and conditions governing the usage of Third Party
Software may be part of the agreement entered into by the purchaser of the Product with Motorola Solutions
or separate Third Party Software license agreement(s) included with the Product.
Software provided by Motorola Solutions which is covered by a publicly available license governed solely
under Copyright law, whereas the complete terms and obligations of such license attach to a licensee solely
through the act of copying, using and/or distribution of the licensed Software, such obligations often include
one or more of attribution obligations, source code distribution obligations, copyleft obligations, and
intellectual property encumbrances is referred to herein as "Open Source Software". The use of any Open
Source Software is subject to the licenses, terms and conditions of the commercial agreement in force
between the purchaser of the Product and Motorola Solutions as well as the terms and conditions of the
corresponding license of each Open Source Software package. If there is a conflict between the terms and
conditions of any commercial agreement and the terms and conditions of the Open Source Software license,
the applicable Open Source Software license will take precedence. Copies of the licenses for the included
Open Source Software as well as their attributions, acknowledgements, and software information details, are
listed below. Motorola Solutions is required to reproduce the software licenses, acknowledgements and
copyright notices as provided by the authors and owners, thus, all such information is provided in its native
language form, without modification or translation.
Use of any Software is subject to acceptance of the corresponding terms associated with the Software and by
using the Software you agree you have reviewed the terms and agreed to be bound by said terms.
To obtain a copy of the source code for the Open Source Software with source code distribution obligations,
you may send a formal request in writing to:

Motorola Solutions, Inc.

Open Source Software Management
2000 Progress Parkway
Schaumburg, IL 60196 USA.

In your request, please include the Motorola Solutions Product name and version, along with the Open
Source Software specifics, such as the Open Source Software name and version.
The source code for the Open Source Software included by Motorola Solutionsmay be resident on the
Product’s installation media provided with theProduct or on supplemental Product media. Please reference
and review the entire Motorola Solutions Open Source Software "Legal Notices" and any corresponding "End

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User License Agreement" provided with the Product or the commercial agreement under which the Product
was purchased for details on the availability, location and method for obtaining source code. Further,
depending on the license terms of the specific Open Source Software, source code may not be provided.
Please reference and review the entire Motorola Solutions Open Source Software "Legal Notices" and "End
User License Agreement" to identify which Open Source Software packages have source code provided or
available.
MOTOROLA, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of
Motorola Solutions, Inc. or their respective owners. All rights reserved.

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