FortiCloud 24.1 Concept - Guide
FortiCloud 24.1 Concept - Guide
Concept Guide
Version 24.1
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Change Log 5
Introduction 6
FortiCloud as Fortinet's suite of SaaS portals 6
Intended audience 7
About this guide 7
FortiCloud Security as a Service 8
Cloud management and analytics for security driven networking 8
Fortinet networking products 9
The LAN Edge with FortiSwitches and FortiAPs 9
FortiAPs 10
FortiSwitches 10
The WAN Edge with Integrated SD-WAN and FortiExtender 10
Fortinet Secure SD-WAN 10
FortiExtender 11
FortiCloud Management Portals 12
FortiGate Management 13
FortiGate Cloud 13
FortiManager Cloud 14
WLAN, LAN, WAN Direct Management (without a FortiGate) 15
FortiLAN Cloud 15
FortiExtender Cloud 16
Asset and account management with FortiCloud 17
FortiDeploy 17
Asset Management 18
Identity and Access Management (IAM) 18
FortiCare Support 19
Cloud services and other Security Fabric portals 20
FortiPresence 20
FortiToken Cloud 21
FortiCASB 21
FortiPenTest 21
FortiMail Cloud 22
FortiSandbox PaaS 22
FortiPhish Cloud 22
FortiWeb Cloud 23
FortiInsight 23
OCVPN Portal 23
FortiGSLB 24
FortiCWP 24
FortiConverter 24
SOCaaS 25
This document provides an overview of the FortiCloud SaaS (Security as a Service) portal and how it supports and
relates to Fortinet Security-Driven Networking.
FortiCloud provides a single point of access to all your Fortinet Cloud portals.
“Cloud” is the go-to word for computer companies these days. It can be confusing figuring out exactly what a cloud option
is, because context matters and Cloud Services versus Cloud Infrastructure versus Cloud Platforms are, in fact, different
things. All those variations can obscure the fact that when we are talking about computers and not fluffy white things in
the sky, “The Cloud” really just means “The Internet.” That is, any cloud interaction is interacting with a computer that
someone else owns and is responsible for, instead of an in-house computer that local IT staff are responsible for.
Any use of an Internet service, especially if it involves the user logging in and otherwise controlled access to data on the
Internet side, is in fact making use of cloud computing, following the Software/Security as a Service (SaaS) model.
Online shopping is cloud computing, as is video streaming services, online banking, customer relationship management,
and really, virtually everything on the Internet including Fortinet’s support site. In fact, the FortiCare support site is the
gateway to FortiCloud services!
At Fortinet, to best serve our customers with our Security-Driven Networking, we have a range of cybersecurity and
secure networking products that can be managed online via a web browser (Security as a Service). These service
portals simplify management of our products, and maintain their data and configurations in Fortinet managed secure
data centers; a vital service for businesses that would prefer not to maintain their own data centers.
FortiCloud is the umbrella portal for delivering all of Fortinet’s cloud-based security and security management services.
FortiCloud provides easy single sign on to all Fortinet cloud security services, and unifies those services with FortiCare
support, Fortinet Asset Management, and Fortinet Identity and User Management (IAM).
The FortiCloud SaaS portal does not, of course, preclude using Fortinet products in, or as part of, a cloud-based
infrastructure. FortiGate VMs, and other Fortinet VM products, can absolutely be deployed in, and used to secure,
public, private, and hybrid cloud infrastructures, including all the major Infrastructure as a Service (IaaS) vendors,
including AWS, Azure, Google cloud and others. Nevertheless, this document is focused not on those types of cloud
computing, but on FortiCloud SaaS portals.
Several FortiCloud SaaS Management solutions are particularly well suited to LAN Edge and SD-Branch solutions, with
several options targeting Security-Driven Networks built around FortiGates, FortiSwitches, and FortiAPs/WLANs.
Intended audience
This guide is intended for an audience which is interested in learning about the FortiCloud Security as a Service portal
and its usefulness in managing Fortinet Security-Driven Networking solutions in particular. Readers should have a basic
understanding of networking and network security before they begin. Interested audiences may include:
l Network, wireless, and security architects
l Network, wireless, and security engineers
This guide aims to provide a broad overview of Security as a Service and FortiCloud concepts. It introduces Fortinet
SaaS products, particularly the Fortinet Cloud Management products used with Security-Driven Networking devices
such as FortiGate, FortiAP, FortiSwitch, and FortiExtender.
FortiCloud is Fortinet’s Security as a Service (SaaS) platform for cloud-delivered security and security management
services. FortiCloud provides customers with a simple way to connect, protect, and deliver their data and applications
both on premises and in the Cloud. The FortiCloud offering suite is a set of cloud portals and services enabling
customers to access and manage a range of Fortinet solutions and services from an easily accessible website.
FortiCloud provides integration of and single sign on for four categories of services:
l Cloud management and analysis for Fortinet Security-Driven Networking products
l Asset and account management
l FortiCare support services
l Cloud services for other Fortinet Security Fabric products
The following topic provides information on cloud security management:
l Cloud management and analytics for security driven networking on page 8
Some context is necessary when talking about “Cloud Security Management.” It begs the question, “managing what,
exactly?” Well, at Fortinet, almost everything starts with the FortiGate.
Fortinet’s flagship product has always been, and remains, the FortiGate. FortiGate is indisputably one of the industry’s
top Next Generation Firewalls (Gartner Magic Quadrant), both as an appliance and as a Virtual Machine. As a total
cybersecurity company, Fortinet is simply unmatched, but what is less recognized is just how far FortiGates have
evolved as network controllers. A FortiGate is much more than a NGFW. It is a network controller and security appliance.
A FortiGate combines, in a fully integrated form, multiple network controller and security functions. A FortiGate
integrates a full-featured WiFi and Switch Controller, a full featured router and SD-WAN solution, a wireless WAN
(WWAN) controller that supports 5G and LTE cellular gateways (integrated with SD-WAN) and much more. All such
network functions are fully-integrated with the FortiGate’s extensive cybersecurity functions. With Security-Driven
Networking, inspection of network traffic is not a ‘bump in the wire’, but part of the wire. There is no additional licensing
for any of this extensive additional functionality. It is all included in every FortiGate.
FortiCloud Management Portals provides options for managing the full suite of Fortinet Security-Driven Networking
products simply and remotely over the Internet.
Fortinet Security-Driven Networking products can be used independently from a FortiGate or in combination with a
FortiGate as a total solution where the whole is greater than the sum of the parts.
The LAN Edge is the border between end user devices and the LAN, where clients receive authorization and access to
network resources. Fortinet has an extensive line of LAN access gear which can be deployed and used independently as
any traditional networking gear.
However, when Fortinet LAN Edge equipment is under the direct control of a FortiGate, it converges networking and
security into a secure, simple to manage architecture that extends FortiGate NGFW function to every switch port and
access point via a fabric tunneling protocol we call FortiLink. All network traffic, regardless of where is comes from, can
have a full security stack inspection applied to it.
FortiAPs
FortiAPs are high performance purpose-built Wi-Fi 6 access points. They are three radio models, which means they can
service both Wi-Fi bands while the third radio serves as a monitor, tracking RF conditions and scanning for neighbor and
rogue APs.
FortiAP U-series are premium APs that add two additional features to the above. For Bridge Mode SSIDs, typical of
remote deployments, where traffic is bridged directly to the network instead of tunneled to the FortiGate, UTP (Unified
Threat Protection) enforcement can be applied directly on the AP. UTP includes options such as Web Filtering, Ani-Virus
scanning and others. Additionally, one of the client-serving radios is band selectable so that the AP can have service 2.4
GHz and 5 GHz, or both radios can be set to 5 GHz.
FortiSwitches
FortiSwitches are feature rich yet cost-effective Ethernet switches. FortiSwitches behave similarly to FortiAPs, in that
they have the option of forming a fabric with a FortiGate and so extend NGFW functionality throughout the LAN and to
the LAN Edge.
Similarly, the WAN Edge is the traditional enforcement point for security functions, the dividing line between the
traditional ‘trusted’ and ‘untrusted’ networks. In additional to the full SD-WAN functionality that is part of every FortiGate,
FortiExtender adds LTE or 5G cellular WAN links to a Security-Driven Network.
Fortinet Secure SD-WAN (Software-Defined Wide-Area Network) is an included feature of all FortiGates. This solution
enables enterprises to transform and secure all WAN edges. Our Security-Driven Networking approach allows
enterprises to realize superior user experience, enhanced security posture effectiveness with converged networking and
security, and achieve operational continuity and efficiency. See Gartner Magic Quadrant for more information.
FortiExtender
FortiExtender cellular gateways provide ultra-fast LTE and 5G wireless to connect and scale any WAN edge. Get
LTE/5G cellular, high availability, out-of-band management (OBM), and advanced threat protection in one solution.
Naturally, they fully integrate into FortiGate’s Secure SD-WAN.
No two enterprises are identical, and neither are their networks or their security needs. FortiCloud provides multiple
Management Portals to accommodate different customer needs.
For instance, although a Fortinet Security-Driven Network is built around a FortiGate, there may be any number of
reasons to deploy Fortinet networking products without an on site FortiGate. A customer may want to migrate to a full
Fortinet solution, but is unprepared to cycle everything at the same time; or a customer simply loves our FortiAPs but
prefers to separate WLAN management from other management systems. So, FortiCloud includes options structured to
directly manage FortiGates and, via the FortiGate, indirectly manage on-site FortiAPs, FortiSwitches, and
FortiExtenders. However, FortiCloud also includes portals that provide direct cloud management of FortiAPs,
FortiSwitches, and FortiExtenders.
Available FortiGate Cloud Management portals include:
l FortiGate Cloud
l FortiManager Cloud
Available Fortinet Networking Cloud Management portals include:
l FortiLAN Cloud for FortiAPs and FortiSwitches
l FortiExtender Cloud
Additional Cloud Management portals include:
l FortiAnalyzer Cloud
l FortiClient EMS Cloud
l FortiSOAR Cloud
FortiGate Cloud
FortiGate Cloud is an ideal way for a wide range of customers to easily add simplified cloud management to FortiGate
based sites, whether a single campus or SD-Branch, or a highly distributed business with many sites. It is specifically
aimed at sites utilizing SMB to mid-size FortiGate models, typically a FortiGate 40-200. A multi-tenant option is available,
typically used by MSSPs who service such customers.
With a FortiGate Cloud account, you get:
l Simple and secure remote management of FortiGates and all downstream Fortinet devices, including FortiAPs,
FortiSwitches, and FortiExtenders.
l One year of hosted log storage.
l Analytics, both on-demand and scheduled reporting.
l Zero-touch provisioning using FortiDeploy.
l Automation options, including:
l Run and schedule CLI scripts across one or multiple FortiGates.
l Cloud REST API.
l Automatic backups (stored in the cloud).
l Integrated FortiSandbox for zero-day threat detection.
l Optional integrated Indicator of Compromise (IOC) service.
FortiGate Cloud is the ‘easy button’ for adding cloud advantages to FortiGate and Fortinet Security-Driven Networking
for small and midsize enterprises.
FortiManager Cloud
FortiManager Cloud brings a cloud version of our flagship management tool, FortiManager, to our FortiCloud suite for
centralized management. FortiManager Cloud is ideal for enterprise customers using high-end FortiGates (and, of
course, any FortiAPs, FortiSwitches, and FortiExtenders managed by them) who need maximum automation and control
across multiple sites. FortiManager Cloud supports a single ADOM (Administrative Domain) and is, generally speaking,
best suited to single enterprise customers, as MSSPs will usually want to host their own instances of multi-ADOM
FortiManager.
FortiLAN Cloud
For direct cloud management of Fortinet’s LAN Edge portfolio (FortiAPs and FortiSwitches), there is FortiLAN Cloud.
That is, a FortiGate is not required.
FortiLAN Cloud offers a simple, intuitive, easy-to-use interface for managing your LAN that is available from anywhere at
any time. FortiLAN Cloud can scale from a small handful of devices all the way up to thousands across multiple sites.
FortiLAN Cloud strengths include:
l Simple and intuitive UI workflow.
l Zero-touch deployment with FortiDeploy that simplifies initial configuration and onboarding.
l High scalability, able to manage deployments from single digits to thousands of devices.
l Multi-tenancy option for MSSPs, with read-only customer accounts and unique customer log reports.
l Multiple dashboards showing key WLAN and LAN statistics (APs, radios, clients, neighbors, and so on).
l Troubleshooting tools with spectrum analysis, RF visibility, and IPerf test tools across wireless and wired.
l Full reporting, including PCI compliance.
FortiExtender Cloud
FortiExtender Cloud is used for direct cloud management of FortiExtender LTE and 5G WAN connections. With
FortiExtender Cloud, you can rapidly deploy and dynamically manage LTE internet access at geographically distributed
locations.
FortiExtender Cloud includes:
l Scaling to thousands of FortiExtenders anywhere in the world from a single browser.
l Smart grouping functions to manage a large scale of devices.
l Devices automatically showing up in your account with zero-touch provisioning.
l Simple monitoring and reporting of data usage by group, device, or plan.
l Tools to create network and VPN plans according to carrier.
For most organizations, management needs go well beyond just direct management of their security and networking
devices. Needs typically include tracking where the devices go, what the inventory is, who has access, licensing, and so
on. FortiCloud helps simplify and unify this for all of your Fortinet products.
The following topics provide information on asset and account management with FortiCloud:
l FortiDeploy on page 17
l Asset Management on page 18
l Identity and Access Management (IAM) on page 18
l FortiCare Support on page 19
FortiDeploy
FortiDeploy is a mechanism built into FortiCloud that allows for simplified import and provisioning of any quantity of
devices. It allows the user to deploy local or remote installed FortiGates and FortiAPs to their preferred management
interface with a few clicks of the mouse. It is particularly efficient with remote deployments to FortiGate Cloud and
FortiLAN Cloud.
FortiGates and FortiAPs have a FortiCloud key so that they may be quickly added to a FortiCloud account. Alternately, a
FortiDeploy key can be added to a purchase order for bulk deployment of multiple devices.
As devices at remote locations are plugged in, they automatically obtain an IP address via DHCP. These devices then
‘call home’ to FortiCloud. From there, the device will receive the customer’s preconfigured management choice for that
device, whether a FortiManager IP or adding the device directly into FortiCloud.
FortiDeploy does not have a specific portal, but Cloud keys and FortiDeploy keys can be
entered in different FortiCloud portals, including Asset Management, FortiGate Cloud, and
FortiLAN Cloud.
FortiDeploy is a feature in FortiCloud that is able to quickly onboard FortiAP wireless access points and FortiGate
firewalls from a centralized, cloud-based management console.
Asset Management
The Asset Management portal is an intuitive product registration portal; a place to organize and view all Fortinet products
and services in a FortiCloud account. New products, licenses, or contracts can be registered and managed here.
Registered products are displayed in the Product List as well as a customizable folder structure called My Assets. The
Account Services menu lists products, contracts, or licenses applicable at the account level. With Online Renew,
licenses or contracts can be renewed directly from the portal for supported products and regions.
Asset Management includes:
l The ability to view, arrange, filter, and organize your entire portfolio of Fortinet assets.
l Search assets that can be searched by serial number, contract, or license number.
l The ability to register products and services, and access complete information, including entitlement, location,
threat statistics, tickets, enabled Cloud services, license, and keys all in one place.
l Asset folders that help organize large number of assets into multi-depth folder hierarchies.
l Dedicated and filtered views for expired units, decommissioned units on the registered products, and notifications
on the assets.
The Identity and Access Management (IAM) portal enables granular access controller and account management for all
of an organization's FortiCloud portals and assets. Use the portal to manage users, authentication credentials, and asset
permissions.
IAM strengths include:
l User groups that save time when creating new users by applying predefined permissions.
l Support for two-factor authentication down to the account level.
l Granular permission granting users access to only the portals and assets they require.
l Assigning permissions based on the Asset Manager folder structure of your organization.
l API users for programmatic access specific to each portal.
l Support for external Identity Provider (IdP) authentication integrates the organizations existing identity controls.
FortiCare Support
Of course, the FortiCare support portal is the grandfather of FortiCloud portals. FortiCare is fully integrated with
FortiCloud, and directly accessible from every FortiCloud portal. FortiCloud accounts and FortiCare accounts are one
and the same thing. That said, the full gamut of support services is easily accessible here.
FortiCare includes the kind of top support to be expected from the world’s premier cybersecurity vendor:
l Global 24x7 coverage with 1000+ experts online
l Average wait time of less than five minutes for call
l Download the latest firmware or VM Images
l Create and manage support tickets directly online
l Web chat
l Advanced services available
Finally, we have the extensive selection of additional cloud-delivered security and analytic tools.
The following topics provide information on other cloud services:
l FortiPresence on page 20
l FortiToken Cloud on page 21
l FortiCASB on page 21
l FortiPenTest on page 21
l FortiMail Cloud on page 22
l FortiSandbox PaaS on page 22
l FortiPhish Cloud on page 22
l FortiWeb Cloud on page 23
l FortiInsight on page 23
l OCVPN Portal on page 23
l FortiGSLB on page 24
l FortiCWP on page 24
l FortiConverter on page 24
l SOCaaS on page 25
l FortiVoice on page 25
l FortiSASE on page 25
l FortiDevSec on page 26
l FortiSOAR on page 26
l FortiRecon – Digital Risk Protection Service on page 26
l FortiSIEM Cloud on page 27
FortiPresence
FortiPresence combines Wi-Fi and analytics to understand customer behavior. Visitor smartphones automatically probe
for wireless networks. FortiPresence uses existing, deployed Fortinet access points to detect these customer Wi-Fi
signals to record location and movements of foot traffic. When combined with social network login portals (Facebook,
Google, Instagram, LinkedIn), FortiPresence enables new forms of customer engagement.
FortiToken Cloud
FortiToken Cloud enables FortiGate and FortiAuthenticator customers to add multi-factor authentication (MFA) for their
respective users, with no additional hardware or software required. It protects local and remote FortiGate and
FortiAuthenticator administrators as well as firewall and VPN users.
FortiCASB
FortiCASB is a cloud-native Cloud Access Security Broker (CASB) subscription service that is designed to provide
visibility, compliance, data security, and threat protection for cloud-based services being used by an organization. It
secures SaaS applications in use by your organization.
FortiPenTest
FortiPenTest provides a cloud-based vulnerability assessment and penetration testing as a service. It simplifies
automated detection of critical vulnerabilities in websites and web applications, including those defined by OWASP Top
10. Using FortiPentest can help identify common vulnerabilities and misconfigurations.
FortiMail Cloud
FortiMail Cloud email security is an independently validated and top-rated secure email gateway solution delivering
>99% catch rate, multiple layers of malware detection, and an extremely low false positive rate. Fully managed by
Fortinet, FortiMail Cloud allows the customer to focus on business goals by relying on a trusted security expert to
manage this key infrastructure security component.
FortiSandbox PaaS
FortiSandbox executes suspicious files in a cloud VM host module to determine if the file is high, medium, or low risk
based on the behavior observed. The rating engine scores each file from its behavior log gathered in the VM module to
determine a risk level.
FortiPhish Cloud
FortiPhish is a phishing simulation service to analyze how internal users interact with phishing emails. Use FortiPhish to
create custom phishing email campaigns and monitor how users respond to them. The FortiPhish portal contains
dashboards with intuitive data analysis monitors to view responses across campaigns and monitor improvements over
time.
FortiWeb Cloud
FortiWeb Cloud is a SaaS cloud-based web application firewall (WAF) that protects public cloud hosted web applications
from the OWASP Top 10, zero-day threats, and other application layer attacks. FortiWeb Cloud colony of WAF gateways
run in AWS, Azure, OCI, and Google Cloud regions allowing to scrub your application traffic within the same region your
applications reside addressing performance, regulation concerns, and keeping traffic cost to minimum.
FortiInsight
FortiInsight is a unique data security and threat detection solution that delivers advanced threat hunting to help you
detect, respond to, and manage risky behaviors that put your organization's business-critical data at risk. It combines
powerful and flexible machine learning with detailed forensics around user actions to provide complete visibility of
activities around your organization's data. Instantly alerting you to anomalous activities, FortiInsight helps you
strengthen your security posture, protect your sensitive information, and support regulatory compliance.
OCVPN Portal
Overlay Controller VPN (OCVPN) is a cloud-based solution to simplify IPsec VPN setup. When OCVPN is enabled,
IPsec Phase1 interfaces, Phase 2 interfaces, static routes, and firewall policies are generated automatically on all
FortiGates that belong to the same community network.
FortiGSLB
The Global Server Load Balance (GSLB) is a DNS-based solution that allows you to deploy redundant resources around
the globe that can be leveraged to keep your business online when a local area deployment experiences unexpected
spikes or downtime.
FortiCWP
FortiCWP is Fortinet's cloud-native Cloud Workload Protection (CWP) service. FortiCWP integrates with APIs provided
by cloud vendors including AWS, Azure, and Google Cloud Platform to monitor and track all security components,
including configurations, user activity, and traffic flow logs.
FortiConverter
Migrating old, complex device configurations to new, next-generation solutions can be very challenging and require a lot
of time. Errors are often introduced during this process as well. FortiConverter service provides the customer with a
restorable configuration file converted from FortiGate, FortiWiFi, or third party firewalls, for use on the specific FortiGate
or FortiWifi the service is registered against.
SOCaaS
FortiCloud SOCaaS analyzes security events generated from FortiGate appliances, performs alert triage, and escalates
verified threat notifications to the security team. SOCaaS complements incident response monitoring life cycles by
providing continuous cyber awareness and control of the Fortinet Security Fabric. It provides security teams with
enrichment of received FortiGate events through the application of standard event handlers, playbooks, and severity
classification while distilling the FortiGuard threat research capability and vulnerability database.
FortiVoice
FortiVoice Secure Unified Communications, along with FortiFone IP phones, helps organizations keep up with changing
communication needs due to evolving infrastructure, remote or hybrid work, and bring your own device (BYOD). An
integrated platform for voice, conferencing, chat, and fax solves these challenges in a way that brings teams together for
optimal business efficiency. A mobile-friendly softclient helps connect teams regardless of location. IT has visibility into
system performance and the flexibility to optimize communications without increasing resources and costs.
FortiSASE
FortiSASE is a Secure Access Service Edge solution that can ensure remote, off-net endpoints are protected with the
same security policies as when they are on-net, no matter their location.
FortiDevSec
FortiDevSec offers a cloud and SaaS-based continuous application security testing built from the ground up to natively
focus on software developers and DevOps.
FortiSOAR
FortiSOAR maximizes your SOC team efficiency and productivity by automatically taking actions and executing
playbooks, visualizing your SOC team’s workload, calculating average MTTR across resolved alerts and incidents,
reporting overall SOC team health, and producing a final remediation report of incidents with tagged VIP assets.
FortiRecon Digital Risk Protection (DRP), a SaaS-based service, includes: External Attack Surface Management, Brand
Protection, and Adversary Centric Intelligence. Part of the Fortinet Inc. SecOps Platform, FortiRecon shows what
adversaries are seeing, doing, and planning to help counter attacks at the reconnaissance phase and significantly
reduce the risk, time, and cost of later-stage threat mitigation.
FortiSIEM Cloud
FortiSIEM brings together visibility, correlation, analytics, UEBA, discovery and reporting into a single solution. It
reduces the complexity of managing network and security operations to effectively free resources, improve incident
detection, and even prevent breaches. FortiSIEM Cloud simplifies the implementation and ongoing management for
organizations and MSSP's, allowing them to focus on incident detection and management.
Solution hub:
l FortiCloud solution hub
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