Qualification Pack

Electric Vehicle Service Lead

Technician
QP Code: ASC/Q1424

Version: 1.0

Automotive Skills Development Council 153, GF, Okhla Industrial Area, Phase 3
New Delhi 110020

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Contents
ASC/Q1424: Electric Vehicle Service Lead Technician ...........................................................3
Brief Job Description ............................................................................................3
Applicable National Occupational Standards (NOS) ...............................................................3
Compulsory NOS ........................................................................................... 3
Qualification Pack (QP) Parameters .............................................................................................. 3
ASC/N9813: Manage work and resources ............................................................................................ 5

ASC/N9812: Interact effectively with team, customers and others .......................................... 12

ASC/N1435: Carry out diagnosis of electric vehicle for repair requirements ............................... 17
ASC/N1436: Carry out service, repair and overhauling of mechanical aggregates in vehicle ............ 25
ASC/N1437: Carry out service, repair and overhauling of electrical and electronic systems within an
aggregate in the vehicle ...................................................................................... 33
Assessment Guidelines and Weightage...................................................................... 40
Assessment Guidelines ............................................................................................................... 40
Assessment Weightage ............................................................................................................... 41

Acronyms ........................................................................................................................................... 42
Glossary ............................................................................................................................................. 43

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ASC/Q1424: Electric Vehicle Service Lead Technician

Brief Job Description

The individual in this job is responsible for diagnosis and specialized repairs of mechanical, electrical and
electronic faults in electric vehicles.

Personal Attributes

The person should be patient, organised, team-oriented and have the ability to work for long hours in
adverse conditions. They should be keen observers and have an eye for detail and quality.

Applicable National Occupational Standards (NOS)

Compulsory NOS:

1. ASC/N9813: Manage work and resources (Service)

2. ASC/N9812: Interact effectively with team, customers and others

3. ASC/N1435: Carry out diagnosis of electric vehicle for repair requirements

4. ASC/N1436: Carry out service, repair and overhauling of mechanical aggregates in vehicle

5. ASC/N1437: Carry out service, repair and overhauling of electrical and electronic systems within an
aggregate in the vehicle

Qualification Pack (QP) Parameters

Sector Automotive

Sub-Sector Automotive Vehicle Service

Occupation Technical Service & Repair

Country India

NSQF Level 5

Aligned to NCO/ISCO/ISIC Code NCO-2015/3115.0602

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10th Class + 2 years I.T.I (Mechanic Auto Electrical

and Electronics/Diesel Mechanic/
Mechanic Motor Vehicle (MMV)) with 2 years
Minimum Educational Qualification & relevant experience
Experience
OR
12th Class with 4 Years of relevant experience
OR
3 years Diploma from recognised body
(Mechanical/Electrical/Electronics/Automobile)
after Class 12th
OR
Certificate-NSQF (Four Wheeler Service
Technician/Automotive Electrician Level 4)
with 2 Years of experience in Automotive
Service
Minimum Level of Education for Training
in School

Pre-Requisite License or Training LMV Driving Licence

Minimum Job Entry Age 18 Years

Last Reviewed On 29/01/2021

Next Review Date 29/01/2026

NSQC Approval Date 29/01/2021

Version 1.0

Reference code on NQR 2021/AUT/ASDC/04092

NQR Version 1

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ASC/N9801: Manage work and resources

Description

This NOS unit is about implementing safety, planning work, adopting sustainable practices for optimising
use of resources.

Scope

The scope covers the following :

Maintain safe and secure working environment

Ensure work as per quality standards
Material/energy/electricity conservation practices
Effective waste management/recycling practices
Ensure a healthy and hygienic workplace

Elements and Performance Criteria

Maintain safe and secure working environment

To be competent, the user/individual on the job must be able to:
PC1. ensure that the team complies with organisation’s health, safety, security policies and
procedures
PC2. identify the risks and hazards associated with work activities, their causes and prevention as
per organisation's policy
PC3. encourage team to report any identified breaches in health, safety, and security policies and
procedures to the designated person
Ensure work as per quality standards
To be competent, the user/individual on the job must be able to:
PC4. ensure work area is kept clean and tidy
PC5. identify individual work requirements and provide necessary instructions to the team
PC6. ensure the team works as per the assigned and agreed requirements
PC7. identify work which fails the requirements, specified quality standards and ensure timely
corrective action is taken
PC8. implement ways and guide the team to manage time, resources and cost effectively
PC9. train the team on skill level advancement to develop expertise in their work
PC10. ensure that the team understands accountability for timely completion of tasks
PC11. analyse and validate the problem accurately and communicate different possible solutions to
the problem
Material/energy/electricity conservation practices
To be competent, the user/individual on the job must be able to:
PC12. identify ways to optimize usage of electricity/other source of energy and material including
water in various tasks/activities/processes
PC13. ensure that the team uses resources in a responsible manner

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PC14. ensure that the team periodically checks for spills/leakages around the work area and take
corrective actions or escalate to appropriate authority if unable to rectify
PC15. supervise team to carry out routine cleaning of tools, machine and equipment
PC16. ensure that the team periodically checks if the equipment/machines are maintained and
functioning normally before commencing work and take corrective action wherever required
Effective waste management/recycling practices
To be competent, the user/individual on the job must be able to:
PC17. identify recyclable, non-recyclable and hazardous waste generated
PC18. ensure the team segregates waste into different categories
PC19. ensure proper disposal of non-recyclable waste
PC20. ensure recyclable and reusable material is deposited at identified location
PC21. ensure the team follows processes specified for disposal of hazardous waste
Ensure a healthy and hygienic workplace
To be competent, the user/individual on the job must be able to:
PC22. ensure workplace, equipment, restrooms etc. are sanitized regularly
PC23. promote awareness about hygiene and sanitation regulations
PC24. check availability of running water, hand wash and alcohol-based sanitizers at workplace
PC25. support employees to cope with stress, anxiety etc.
PC26. wear and dispose PPEs regularly and appropriately

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. different types of health and safety hazards that can be found in the workplace, risks and
threats based on the nature of work
KU2. company defined workplace hazards and rules/regulation for maintaining health, safety and
security at workplace
KU3. breaches in health, safety and security as well as procedures to report the same
KU4. workshop layout with electrical, hydraulic and thermal equipment used
KU5. the organisation's emergency procedures for different emergency situations and the
importance of following the same
KU6. ways of time and cost management
KU7. ways to manage efficient utilisation of energy, material and water in the process
KU8. ways to recognize common electrical problems and common practices of conserving
electricity
KU9. usage of different colours of dustbins and categorization of waste into dry, wet, recyclable,
non-recyclable and items of single-use plastics
KU10. organisations procedures for minimizing waste
KU11. waste management and methods of waste disposal
KU12. common sources of pollution and ways to minimize it
KU13. different ways for skill level advancement to develop expertise

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KU14. key performance indicators for the new tasks

KU15. timelines and goals set by the manager
KU16. importance of quality and timely delivery of the product/service
KU17. organisation's policies to maintain personal health and hygiene at workplace
KU18. significance of greening

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. read instructions/guidelines/procedures

GS2. listen effectively and orally communicate information
GS3. ask for clarification and advice from the concerned person
GS4. maintain positive and effective relationships with colleagues and customers
GS5. evaluate the possible solution(s) to the problem
GS6. complete written work with attention to detail
GS7. modify work practices to improve them
GS8. work with supervisors/team members to carry out work related tasks
GS9. complete tasks efficiently and accurately within stipulated time
GS10. make timely decisions for efficient utilization of resources
GS11. be punctual and utilize time
GS12. evaluate strategies to maintain, enhance or reduce the intensity of heightened emotional
response

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Assessment Criteria

Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

Maintain safe and secure working environment 7 5 - 4

PC1. ensure that the team complies with

organisation’s health, safety, security policies and 2 2 - 1
procedures

PC2. identify the risks and hazards associated with

work activities, their causes and prevention as per 3 2 - 2
organisation's policy

PC3. encourage team to report any identified

breaches in health, safety, and security policies 2 1 - 1
and procedures to the designated person

Ensure work as per quality standards 15 8 - 5

PC4. ensure work area is kept clean and tidy 2 1 - -

PC5. identify individual work requirements and

2 1 - 1
provide necessary instructions to the team

PC6. ensure the team works as per the assigned

1 1 - -
and agreed requirements

PC7. identify work which fails the requirements,

specified quality standards and ensure timely 3 2 - 2
corrective action is taken

PC8. implement ways and guide the team to

2 - - -
manage time, resources and cost effectively

PC9. train the team on skill level advancement to

2 1 - 1
develop expertise in their work

PC10. ensure that the team understands

2 - - -
accountability for timely completion of tasks

PC11. analyse and validate the problem accurately

and communicate different possible solutions to 1 2 - 1
the problem

Material/energy/electricity conservation practices 10 6 - 4

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Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC12. identify ways to optimize usage of

electricity/other source of energy and material 2 2 - 2
including water in various tasks/activities/processes

PC13. ensure that the team uses resources in a

2 1 - -
responsible manner

PC14. ensure that the team periodically checks for

spills/leakages around the work area and take
2 1 - 1
corrective actions or escalate to appropriate
authority if unable to rectify

PC15. supervise team to carry out routine cleaning

2 1 - -
of tools, machine and equipment

PC16. ensure that the team periodically checks if

the equipment/machines are maintained and
2 1 - 1
functioning normally before commencing work and
take corrective action wherever required

Effective waste management/recycling practices 10 6 - 4

PC17. identify recyclable, non-recyclable and

2 2 - 1
hazardous waste generated

PC18. ensure the team segregates waste into

2 1 - 1
different categories

PC19. ensure proper disposal of non-recyclable

2 1 - -
waste

PC20. ensure recyclable and reusable material is

2 1 - 1
deposited at identified location

PC21. ensure the team follows processes specified

2 1 - 1
for disposal of hazardous waste

Ensure a healthy and hygienic workplace 8 5 - 3

PC22. ensure workplace, equipment, restrooms etc.

2 1 - -
are sanitized regularly

PC23. promote awareness about hygiene and

2 1 - 1
sanitation regulations

PC24. check availability of running water, hand

1 1 - -
wash and alcohol-based sanitizers at workplace

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Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC25. support employees to cope with stress,

1 1 - 1
anxiety etc.

PC26. wear and dispose PPEs regularly and

2 1 - 1
appropriately

NOS Total 50 30 - 20

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National Occupational Standards (NOS) Parameters

NOS Code ASC/N9801

NOS Name Manage work and resources

Sector Automotive

Sub-Sector Generic

Occupation Generic

NSQF Level 5

Credits TBD

Version 1.0

Last Reviewed Date 29/01/2021

Next Review Date 29/01/2026

NSQC Clearance Date 29/01/2021

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ASC/N9802: Interact effectively with team, customers and others

Description

This unit is about communicating with team members, superior and others.

Scope

The scope covers the following :

Communicate effectively with team members

Interact with superiors
Respect gender and ability differences

Elements and Performance Criteria

Communicate effectively with team members

To be competent, the user/individual on the job must be able to:
PC1. implement ways to share information with team members in line with organisational
requirements
PC2. ensure that work requirements are clearly communicated to the team members through all
means including face-to-face, telephonic and written
PC3. manage and co-ordinate with team members to integrate work as per requirements
PC4. work in a way that show respect for all team members and customers
PC5. carry out commitments made to team members and let them know in good time if there is
any discrepancy with reasons
PC6. resolve conflicts within the team members at work to achieve smooth workflow
PC7. guide the team members to follow the organisation’s policies and procedures
PC8. ensure team goals are given preference over individual goals
PC9. respect personal space of colleagues and customers
Interact with superiors
To be competent, the user/individual on the job must be able to:
PC10. report progress on job allocated and team performance to the superiors
PC11. escalate problems to superiors that cannot be handled
PC12. train the team members to report completed work and receive feedback on work done
PC13. encourage team members to rectify errors as per feedback and minimize mistakes in future
Respect gender and ability differences
To be competent, the user/individual on the job must be able to:
PC14. ensure team shows sensitivity towards all genders and PwD
PC15. adjust communication styles to reflect gender sensitivity and sensitivity towards person with
disability
PC16. help PwD team members to overcome the challenges, if asked

Knowledge and Understanding (KU)

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The individual on the job needs to know and understand:

KU1. the importance of effective communication and establishing good working relationships with
team members and superiors
KU2. different methods of communication as per the circumstances
KU3. gender based concepts, issues and legislation
KU4. organisation standards and guidelines to be followed for PwD
KU5. rights and duties at workplace with respect to PwD
KU6. organisation policies and procedures pertaining to written and verbal communication

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. read safety instructions/guidelines

GS2. modify work practices to improve them
GS3. work with supervisors/team members to carry out work related tasks
GS4. complete tasks efficiently and accurately within stipulated time
GS5. make timely decisions for efficient utilization of resources
GS6. read instructions/guidelines/procedures
GS7. write in English/any one language

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Assessment Criteria

Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

Communicate effectively with team members 20 14 - 8

PC1. implement ways to share information with

team members in line with organisational 2 2 - -
requirements

PC2. ensure that work requirements are clearly

communicated to the team members through all
2 2 - 2
means including face-to-face, telephonic and
written

PC3. manage and co-ordinate with team

2 1 - 2
members to integrate work as per requirements

PC4. work in a way that show respect for all

3 1 - 2
team members and customers

PC5. carry out commitments made to team

members and let them know in good time if 2 2 - -
there is any discrepancy with reasons

PC6. resolve conflicts within the team members

3 2 - -
at work to achieve smooth workflow

PC7. guide the team members to follow the

2 1 - -
organisation’s policies and procedures

PC8. ensure team goals are given preference

2 1 - -
over individual goals

PC9. respect personal space of colleagues and

2 2 - 2
customers

Interact with superiors 18 10 - 7

PC10. report progress on job allocated and team

4 3 - 2
performance to the superiors

PC11. escalate problems to superiors that

4 2 - 1
cannot be handled

PC12. train the team members to report

completed work and receive feedback on work 5 2 - 2
done

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Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC13. encourage team members to rectify errors

5 3 - 2
as per feedback and minimize mistakes in future

Respect gender and ability differences 12 6 - 5

PC14. ensure team shows sensitivity towards all

4 2 - 2
genders and PwD

PC15. adjust communication styles to reflect

gender sensitivity and sensitivity towards person 4 2 - 2
with disability

PC16. help PwD team members to overcome the

4 2 - 1
challenges, if asked

NOS Total 50 30 - 20

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National Occupational Standards (NOS) Parameters

NOS Code ASC/N9802

NOS Name Interact effectively with team, customers and others

Sector Automotive

Sub-Sector Generic

Occupation Generic

NSQF Level 5

Credits TBD

Version 1.0

Last Reviewed Date 29/01/2021

Next Review Date 29/01/2026

NSQC Clearance Date 29/01/2021

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ASC/N1435: Carry out diagnosis of electric vehicle for repair requirements

Description

This NOS unit is about diagnosing the mechanical and electrical/electronic aggregates in an electric vehicle
and proposing repair to be carried out.

Scope

The scope covers the following :

Inspect the vehicle and identify/validate faults

Prepare to perform diagnostic tests
Perform tests to identify the root cause of fault
Conclude the repair solution for the fault

Elements and Performance Criteria

Inspect the vehicle and identify/validate faults

To be competent, the user/individual on the job must be able to:
PC1. review the job card, obtain required information from customer/service advisor to assess
service and repair requirements
PC2. identify the auto components related to the various aggregates in the vehicle
PC3. check the functioning of vehicle systems such as lighting system, air conditioning system
etc.
PC4. conduct test drive to check vehicle performance and identify/validate the faults
PC5. conduct visual inspection of the vehicle to identify defects in HV (High Voltage) components
PC6. assess mechanical components/aggregates such as brake pad/shoe, wheel cylinder,
mountings, bushes, control arms etc. of the vehicle for any external
impact/bend/leak/incorrect level/wear & tear
PC7. determine the precise location of faults in vehicle systems
Prepare to perform diagnostic tests
To be competent, the user/individual on the job must be able to:
PC8. ensure no HV activity is being conducted around workstation prior to commencement of work
PC9. prepare the vehicle according to nature of job to be performed: general and mechanical job
on the vehicle/electrical work in non-live state/troubleshoot and replace parts in live state of
HV system
PC10. mark the vehicle and safeguard the working area during electrical work
PC11. collect workshop tools/measuring device/equipment required for fault diagnosis in vehicle
systems and check their condition/calibration
PC12. report the malfunctions if any, in the tools/equipment to the person concerned for
rectification
Perform tests to identify the root cause of fault
To be competent, the user/individual on the job must be able to:

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PC13. take precautions to avoid damage to the vehicle and its components during diagnosis or
troubleshooting the faults
PC14. use checklists and OEM Standard Operating Procedures (SOPs) to understand if the fault is
because of improper charging, loose/poor contacts of pins in wiring harness connectors and
their connection, improper driving style etc.
PC15. select and apply the appropriate device/equipment to make inspection and diagnose
deficiencies/faults in various systems such as Body management systems, Braking and
stability control systems, Drive line systems, Battery management system, Telematics
system, etc.
PC16. use manufacturer's and component supplier’s specifications to identify duplicate or defective
component/parts which cannot be detected during visual inspection
PC17. follow SOP set out for troubleshooting and perform tests using various mechanical,
electrical/electronic measuring devices/tester/diagnostic tools/software to identify/isolate a
fault
PC18. perform diagnostic task on the HV system as per following stages: general and mechanical
tasks on the vehicle which do not require isolation of the HV systems, electrical work in non-
live state of the HV systems, troubleshoot and replace parts in live state of the HV system
PC19. diagnose indirect faults if any, in vehicle's mechanical, electrical and electronic systems as
per OEM SOP
PC20. report the malfunctions in the vehicle where solution is not available or in case of new
premature failures, to the concerned person along with preliminary diagnostic details
PC21. dismantle and reassemble aggregates of a vehicle for fault diagnosis
Conclude the repair solution for the fault
To be competent, the user/individual on the job must be able to:
PC22. maintain the documentation related to inspections and troubleshooting performed on the
vehicle
PC23. interpret results as required
PC24. compare results of diagnostic inspections/tests with vehicle specifications and regulatory
requirements
PC25. validate the options for repair or replacement
PC26. prepare final proposal regarding repair or replacement requirements with justification

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. the automotive industry in India, workshop structure and role and responsibilities of different
people in the workshop
KU2. SOP for receiving vehicles, opening job card, allocation of work, invoicing, vehicle delivery,
handling complaints etc
KU3. different components/aggregates as well as auto component manufacturer's specifications
for the same

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KU4. basic technology used in and functioning of various systems and components of the vehicle
such as batteries, body management system, telematics, brake system, air-conditioning
systems, active & passive safety system, media and other systems(including electrical
machines and devices used in electric vehicles such as: generator, DC/AC and DC/DC
converters, AC motor, DC motor, charging systems etc.)
KU5. interconnection of systems with each other and effect of one system on other system
KU6. fundamental terms, laws and principles of electricity used in EV such as: principles of storing
electrical voltage, ohms law, voltage, current (AC/DC/HV), resistance, power, capacitance,
electrostatics, magnetic, inductance, discrete electronic components, and radio frequency
(automotive digital computers, automotive communication protocols such as CAN, LIN, etc.)
KU7. use of relevant measuring device/equipment and interpretation of all relevant mathematical
calculations
KU8. various electrical and electronic signals such as electrical inputs, outputs, voltage, pulse-
width modulation, digital signal (including infra red and fiber optics) etc.
KU9. symbols, units and terms used in wiring diagrams associated with electrical/electric
systems/components of the vehicle
KU10. how to use computer, on-line application and OEM technical information/assistance portals
KU11. various sources of information available for assessing service and repair requirements of the
vehicle including diagnostic displays, visual inspections, test drives, vehicle/equipment
manufacturer specifications, and tolerance limits of components
KU12. typical symptoms of common faults and failures in vehicle mechanical, electrical and
electronic systems
KU13. safety, health and environmental policies and regulations for the work place as well as for
automotive trade in general
KU14. Standard Operating Procedures (SOPs) of the organization/ dealership for inspection and
diagnosis of faults in a vehicle as prescribed by the OEM/components manufacturer
KU15. how to work on the HV systems which do not require isolation, troubleshooting and replacing
parts on the active HV system
KU16. SOP recommended by OEM for using tools/equipment for diagnosis or troubleshooting such
as special service tools, measuring instrument, volt meters, ammeters, ohmmeters, battery
tester, dedicated and computer based diagnostic equipment, oscilloscopes etc.
KU17. different types of errors or defects in the tools/equipment
KU18. documentation requirements for each procedure carried out as part of roles and
responsibilities as specified by OEM/ auto component manufacturer
KU19. organizational/professional code of ethics and standards of practice
KU20. electrical hazards, protective measures and first aid: in case of electric shock, electrical arc
in public grid or in an electrical car, impact of electric current/arc, secondary accidents
KU21. five safety rules for electrical work on HV systems before starting the work i.e. isolate,
safeguard reconnection, verify the non-live state, earth or short-circuit and shroud or
safeguard adjacent live parts
KU22. safety requirements recommended by the OEM for equipment /vehicle components during
diagnosis, troubleshooting and root cause analysis on various aggregates
KU23. legal regulations that need to be taken into account for handling electric vehicles in the
workshop
KU24. Occupational Safety and Health (OSH) measures required for working on electric vehicle

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Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. read and interpret workplace related documentation

GS2. communicate using terms, names, grades and other nomenclature pertaining to the
automotive trade
GS3. analyse and apply the information gathered from observation, experience, reasoning or
communication to act efficiently
GS4. identify potential workplace problem and take suitable action
GS5. read various sources of information available for assessing service and repair requirements
GS6. write in English/regional language
GS7. read policies and regulations pertinent to the job, including OEM guidelines, Health and Safety
instructions etc. while working on the Electric Vehicle and its aggregates
GS8. communicate effectively at the workplace
GS9. plan work according to the required schedule and location

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Assessment Criteria

Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

Inspect the vehicle and identify/validate faults 5 10 - 5

PC1. review the job card, obtain required information

from customer/service advisor to assess service and - 1 - -
repair requirements

PC2. identify the auto components related to the

1 1 - 1
various aggregates in the vehicle

PC3. check the functioning of vehicle systems such

2 1 - 1
as lighting system, air conditioning system etc.

PC4. conduct test drive to check vehicle

- 2 - -
performance and identify/validate the faults

PC5. conduct visual inspection of the vehicle to

- 2 - 1
identify defects in HV (High Voltage) components

PC6. assess mechanical components/aggregates

such as brake pad/shoe, wheel cylinder, mountings,
bushes, control arms etc. of the vehicle for any - 2 - -
external impact/bend/leak/incorrect level/wear &
tear

PC7. determine the precise location of faults in

2 1 - 2
vehicle systems

Prepare to perform diagnostic tests 5 10 - 4

PC8. ensure no HV activity is being conducted

1 2 - 1
around workstation prior to commencement of work

PC9. prepare the vehicle according to nature of job

to be performed: general and mechanical job on the
1 2 - 2
vehicle/electrical work in non-live state/troubleshoot
and replace parts in live state of HV system

PC10. mark the vehicle and safeguard the working

- 2 - -
area during electrical work

PC11. collect workshop tools/measuring

device/equipment required for fault diagnosis in 2 2 - 1
vehicle systems and check their condition/calibration

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Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC12. report the malfunctions if any, in the

tools/equipment to the person concerned for 1 2 - -
rectification

Perform tests to identify the root cause of fault 15 20 - 7

PC13. take precautions to avoid damage to the

vehicle and its components during diagnosis or 2 1 - 1
troubleshooting the faults

PC14. use checklists and OEM Standard Operating

Procedures (SOPs) to understand if the fault is
because of improper charging, loose/poor contacts of 2 2 - -
pins in wiring harness connectors and their
connection, improper driving style etc.

PC15. select and apply the appropriate

device/equipment to make inspection and diagnose
deficiencies/faults in various systems such as Body
2 3 - 2
management systems, Braking and stability control
systems, Drive line systems, Battery management
system, Telematics system, etc.

PC16. use manufacturer's and component supplier’s

specifications to identify duplicate or defective
2 2 - -
component/parts which cannot be detected during
visual inspection

PC17. follow SOP set out for troubleshooting and

perform tests using various mechanical,
electrical/electronic measuring 1 2 - 1
devices/tester/diagnostic tools/software to
identify/isolate a fault

PC18. perform diagnostic task on the HV system as

per following stages: general and mechanical tasks
on the vehicle which do not require isolation of the
2 2 - 1
HV systems, electrical work in non-live state of the
HV systems, troubleshoot and replace parts in live
state of the HV system

PC19. diagnose indirect faults if any, in vehicle's

mechanical, electrical and electronic systems as per 2 2 - 1
OEM SOP

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Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC20. report the malfunctions in the vehicle where

solution is not available or in case of new premature
2 3 - 1
failures, to the concerned person along with
preliminary diagnostic details

PC21. dismantle and reassemble aggregates of a

- 3 - -
vehicle for fault diagnosis

Conclude the repair solution for the fault 5 10 - 4

PC22. maintain the documentation related to

inspections and troubleshooting performed on the - 2 - -
vehicle

PC23. interpret results as required 2 2 - 1

PC24. compare results of diagnostic inspections/tests

with vehicle specifications and regulatory 2 2 - 2
requirements

PC25. validate the options for repair or replacement 1 2 - 1

PC26. prepare final proposal regarding repair or

- 2 - -
replacement requirements with justification

NOS Total 30 50 - 20

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 Qualification Pack

National Occupational Standards (NOS) Parameters

NOS Code ASC/N1435

NOS Name Carry out diagnosis of electric vehicle for repair requirements

Sector Automotive

Sub-Sector Automotive Vehicle Service

Occupation Technical Service & Repair

NSQF Level 5

Credits TBD

Version 1.0

Last Reviewed Date 29/01/2021

Next Review Date 29/01/2026

NSQC Clearance Date 29/01/2021

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ASC/N1436: Carry out service, repair and overhauling of mechanical

aggregates in vehicle

Description

This unit describes the knowledge and skills required in an individual to carry out service, repair and
overhauling of mechanical system of an electric vehicle.

Scope

The scope covers the following :

Prepare to carry out routine service and repairs

Perform routine service and repairs
Perform post service/repair routine

Elements and Performance Criteria

Prepare to carry out routine service and repairs

To be competent, the user/individual on the job must be able to:
PC1. review the job card, obtain sufficient information from customer/service advisor to assess
service and repair needs of the vehicle
PC2. identify the auto components related to the various aggregates in the vehicle
PC3. collect workshop tools/measuring devices/equipment required for the job and check their
condition/calibration
PC4. report the malfunctions if any, in the tools/equipment to the person concerned for
rectification
PC5. ensure no HV (High Voltage) activity is being conducted around workstation prior to
commencement of work
PC6. prepare the vehicle according to nature of job to be performed: general and mechanical job
on the vehicle/electrical work in non-live state/troubleshoot and replace parts in live state of
HV system
PC7. mark the vehicle and safeguard the working area during electrical work
PC8. conduct visual inspection of the vehicle to identify defects in HV components
PC9. assess mechanical components/aggregates such as brake pad/shoe, wheel cylinder,
mountings, bushes, control arms etc. of the vehicle for any external
impact/bend/leak/incorrect level/wear & tear
PC10. prepare final proposal regarding repair or replacement requirements with justification
Perform routine service and repairs
To be competent, the user/individual on the job must be able to:
PC11. report the malfunctions/repairs in the vehicle beyond own scope to the concerned person
PC12. take precautions to avoid damage to the vehicle and its components while working on
various aggregates

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PC13. perform task on the HV system as per following stages: general and mechanical tasks on the
vehicle which do not require isolation of the HV systems, mechanical work in non live state of
the HV systems and replace parts in live state of the HV system
PC14. use workshop tools/measuring devices/equipment required for the job as per OEM Standard
Operating Procedure (SOP)
PC15. remove parts relevant to various mechanical aggregates and place them securely as
specified by OEM
PC16. dismantle mechanical aggregates, if required and report additional repair requirement
PC17. clean and condition dismantled components, including mechanical and electrical aggregates,
prior to assembly
PC18. perform repair/replacement/calibration/overhauling of mechanical system/aggregate such as
drive line, running systems, etc. including power assisted braking & steering systems
PC19. maintain the documentation related to inspection, servicing and repair of the vehicle
Perform post service/repair routine
To be competent, the user/individual on the job must be able to:
PC20. check the performance of vehicle/aggregate post repair and report to supervisor/service
advisor if further inspection is required by another specialist
PC21. ensure completeness of tasks assigned before releasing the vehicle for the next procedure
PC22. dispose off materials such as waste oil, scrap of failed parts/aggregates, as per
organisation’s policies
PC23. ensure all tools, auxiliary material and other equipment must be removed from the work site
PC24. perform scheduled checks, calibration and timely repairs for workshop tools, equipment and
workstations

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. the automotive Industry in India, workshop structure and role and responsibilities of different
people in the workshop
KU2. Standard Operating Procedures (SOP) for receiving vehicles, opening job card, allocation of
work, invoicing, vehicle delivery, handling complaints, etc
KU3. different components/aggregates as well as auto component manufacturer's specifications
for the same
KU4. basic technology used in and functioning of various mechanical systems and components of
the vehicle such as power train, running system, various lubrication system,
hydraulic/pneumatic systems, cooling system, etc.
KU5. interconnection of systems with each other and one system’s effect on the other
KU6. SOP recommended by OEM for using diagnostic and troubleshooting tools/equipment related
to mechanical component/aggregate such as special service tools, measuring instrument,
pressure indicators/gauges, volt meters, ammeters, ohmmeters, battery tester, dedicated
and computer based diagnostic air bleeding equipment, etc.

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KU7. various sources of information available for assessing service and repair requirements of the
vehicle including diagnostic displays, visual inspections, test drives, vehicle/equipment
manufacturer specifications, tolerance limits of components and options for repair or
replacement
KU8. OEM’s SOPs for service, repair and overhauling of mechanical aggregate of the vehicle
KU9. how to work on the HV systems which do not require isolation, troubleshooting and replacing
parts on the active HV system
KU10. standard schedules and checklists recommended by the OEM/auto component manufacturer
for servicing of mechanical component/aggregate in the vehicle
KU11. various methods for removal, dismantling, cleaning, adjusting, reassembling and testing of
mechanical components for proper functioning
KU12. type and quality of consumables/materials used for the job such as seals, sealant, fasteners,
lubricants etc.
KU13. safety precautions for equipment and components as prescribed by the OEM
KU14. specific precautions to ensure that no damage is caused to the vehicle, including its
electrical and mechanical aggregates, while carrying out the work
KU15. electrical hazards, protective measures and first aid in case of electric shock, electrical arc in
public grid or in an electrical car, impact of electric current/arc, secondary accidents, etc.
KU16. five safety rules for electrical work on HV systems before starting the work i.e. isolate,
safeguard reconnection, verify the non-live state, earth or short-circuit and shroud or
safeguard adjacent live parts
KU17. organisational/professional code of ethics and standards of practice
KU18. documentation requirements for each procedure carried out as part of roles and
responsibilities as specified by OEM/auto component manufacturer
KU19. various methods to dispose-off replaced failed components/parts in accordance with safety,
health and environmental policies and regulation
KU20. safety, health and environmental policies and regulations for the work place as well as for
automotive trade in general
KU21. legal regulations that need to be taken into account for handling electric vehicles in the
workshop
KU22. Occupational Safety and Health (OSH) measures required for working on electric vehicle

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. read and interpret workplace related documentation

GS2. interpret the needs of customers by understanding the key issues
GS3. communicate using terms, names, grades and other nomenclature pertaining to the
automotive trade
GS4. analyse and apply the information gathered from observation, experience, reasoning or
communication to act efficiently
GS5. identify potential workplace problem and take suitable action
GS6. read various sources of information available for assessing service and repair requirements

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GS7. read policies and regulations pertinent to the job, including OEM guidelines, Health and
Safety instructions etc. while working on the Electric Vehicle and its aggregates
GS8. write in English/regional language
GS9. communicate effectively at the workplace
GS10. plan work according to the required schedule and location

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Assessment Criteria

Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

Prepare to carry out routine service and repairs 10 20 - 8

PC1. review the job card, obtain sufficient information

from customer/service advisor to assess service and - 1 - -
repair needs of the vehicle

PC2. identify the auto components related to the

1 2 - 2
various aggregates in the vehicle

PC3. collect workshop tools/measuring

devices/equipment required for the job and check their 2 2 - 2
condition/calibration

PC4. report the malfunctions if any, in the

tools/equipment to the person concerned for - 1 - -
rectification

PC5. ensure no HV (High Voltage) activity is being

conducted around workstation prior to commencement 2 2 - -
of work

PC6. prepare the vehicle according to nature of job to

be performed: general and mechanical job on the
1 2 - -
vehicle/electrical work in non-live state/troubleshoot
and replace parts in live state of HV system

PC7. mark the vehicle and safeguard the working area

- 1 - -
during electrical work

PC8. conduct visual inspection of the vehicle to identify

2 2 - 2
defects in HV components

PC9. assess mechanical components/aggregates such

as brake pad/shoe, wheel cylinder, mountings, bushes,
2 4 - 2
control arms etc. of the vehicle for any external
impact/bend/leak/incorrect level/wear & tear

PC10. prepare final proposal regarding repair or

- 3 - -
replacement requirements with justification

Perform routine service and repairs 15 20 - 7

PC11. report the malfunctions/repairs in the vehicle

- 2 - -
beyond own scope to the concerned person

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Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC12. take precautions to avoid damage to the vehicle

and its components while working on various 2 2 - 2
aggregates

PC13. perform task on the HV system as per following

stages: general and mechanical tasks on the vehicle
which do not require isolation of the HV systems, 3 4 - 2
mechanical work in non live state of the HV systems
and replace parts in live state of the HV system

PC14. use workshop tools/measuring

devices/equipment required for the job as per OEM 2 3 - 1
Standard Operating Procedure (SOP)

PC15. remove parts relevant to various mechanical

aggregates and place them securely as specified by 1 2 - -
OEM

PC16. dismantle mechanical aggregates, if required

- 2 - -
and report additional repair requirement

PC17. clean and condition dismantled components,

including mechanical and electrical aggregates, prior 2 1 - -
to assembly

PC18. perform
repair/replacement/calibration/overhauling of
mechanical system/aggregate such as drive line, 3 2 - 2
running systems, etc. including power assisted braking
& steering systems

PC19. maintain the documentation related to

2 2 - -
inspection, servicing and repair of the vehicle

Perform post service/repair routine 5 10 - 5

PC20. check the performance of vehicle/aggregate

post repair and report to supervisor/service advisor if - 3 - 2
further inspection is required by another specialist

PC21. ensure completeness of tasks assigned before

- 1 - -
releasing the vehicle for the next procedure

PC22. dispose off materials such as waste oil, scrap of

2 3 - 2
failed parts/aggregates, as per organisation’s policies

PC23. ensure all tools, auxiliary material and other

1 3 - -
equipment must be removed from the work site

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Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC24. perform scheduled checks, calibration and

timely repairs for workshop tools, equipment and 2 - - 1
workstations

NOS Total 30 50 - 20

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National Occupational Standards (NOS) Parameters

NOS Code ASC/N1436

Carry out service, repair and overhauling of mechanical aggregates in

NOS Name
vehicle

Sector Automotive

Sub-Sector Automotive Vehicle Service

Occupation Technical Service & Repair

NSQF Level 5

Credits TBD

Version 1.0

Last Reviewed Date 29/01/2021

Next Review Date 29/01/2026

NSQC Clearance Date 29/01/2021

NSQC Approved || Automotive Skills Development Council 32

 Qualification Pack

ASC/N1437: Carry out service, repair and overhauling of electrical and

electronic systems within an aggregate in the vehicle

Description

This unit describes the knowledge and skills required in an individual to carry out service, repair and
overhauling of electrical and electronic system of an electric vehicle.

Scope

The scope covers the following :

Prepare to carry out routine service and repairs

Perform service and repairs
Perform post service/repair routine

Elements and Performance Criteria

Prepare to carry out routine service and repairs

To be competent, the user/individual on the job must be able to:
PC1. review the job card, obtain sufficient information from customer/service advisor to assess
service and repair needs of the vehicle
PC2. identify the auto components related to the various aggregates in the vehicle
PC3. collect workshop tools/measuring devices/equipment required for the job and check their
condition/calibration
PC4. report the malfunctions if any, in the tools/equipment to the person concerned for
rectification
PC5. ensure no HV (High Voltage) activity is being conducted around workstation prior to
commencement of work
PC6. prepare the vehicle according to nature of job to be performed: general and mechanical job
on the vehicle/electrical work in non-live state/troubleshoot and replace parts in live state of
HV system
PC7. mark the vehicle and safeguard the working area during electrical work
PC8. conduct visual inspection of the vehicle to identify defects in HV components
PC9. prepare final proposal regarding repair or replacement requirements with justification, post
inspection or testing
Perform service and repairs
To be competent, the user/individual on the job must be able to:
PC10. report the malfunctions/repairs in the vehicle beyond own scope to the concerned person
PC11. take precautions to avoid damage to the vehicle and its components while working on
various aggregates
PC12. perform task on the HV system as per following stages: general and electrical tasks on the
vehicle which do not require isolation of the HV systems, electrical work in non live state of
the HV systems, and replace parts in live state of the HV system

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PC13. use workshop tools/measuring devices/equipment required for the job as per OEM Standard
Operating Procedure (SOP)
PC14. remove parts relevant to various electrical/electronics and place them securely as specified
by OEM
PC15. dismantle electrical aggregate, if required and report additional repair requirement
PC16. test electrical/electronic components post removal wherever applicable as per OEM SOP
PC17. clean and condition dismantled components, including mechanical and electrical aggregates,
prior to assembly
PC18. perform repair of all electrical and electronic faults including direct faults in input sensors,
output actuators, wiring harnesses, computer systems, calibration/adjustment specifications,
component specifications, component assembly, system modifications
PC19. repair indirect faults in electrical/electronic aggregate due to other system/component
PC20. maintain the documentation related to inspection, servicing and repair of the vehicle
Perform post service/repair routine
To be competent, the user/individual on the job must be able to:
PC21. check the performance of vehicle/aggregate post repair and report to supervisor/service
advisor if further inspection is required by another specialist
PC22. ensure completeness of tasks assigned before releasing the vehicle for the next procedure
PC23. dispose off materials such as old batteries, scrap of failed parts/aggregates as per
organization’s policies
PC24. ensure all tools, auxiliary material and other equipment must be removed from the work site
PC25. perform scheduled checks, calibration and timely repairs for workshop tools, equipment and
workstations

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. the automotive Industry in India, workshop structure and role and responsibilities of different
people in the workshop
KU2. Standard Operating Procedures (SOP) for receiving vehicles, opening job card, allocation of
work, invoicing, vehicle delivery, handling complaints, etc
KU3. different components/aggregates as well as auto component manufacturer's specifications
for the same
KU4. fundamental terms, laws and principles of electricity used in EV such as: principles of storing
electrical voltage, ohms law, voltage, current (AC/DC/HV), resistance, power, capacitance,
electrostatics, magnetic, inductance, discrete electronic components, and radio frequency
(automotive digital computers, automotive communication protocols such as CAN, LIN, etc.)
KU5. basic technology used in and functioning of various systems and components of the vehicle
such as batteries, body management system, telematics, air-conditioning systems, active &
passive safety system, media and other systems (including electrical machines and devices
used in electric vehicles such as: generator, DC/AC and DC/DC converters, AC motor, DC
motor, charging systems etc.)
KU6. interconnection of systems with each other and effect of one system on another

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KU7. SOP recommended by OEM for using tools and /equipment for diagnosis or troubleshooting
related to electrical/electronic systems such as special service tools, measuring instrument,
volt meters, ammeters, ohmmeters, battery tester, dedicated and computer based
diagnostic equipment, etc.
KU8. various sources of information available for assessing service and repair requirements of the
vehicle including diagnostic displays, visual inspections, test drives, vehicle/equipment
manufacturer specifications, tolerance limits of components and options for repair or
replacement
KU9. SOP for service, repair and overhauling of electrical/electronics aggregate of the vehicle as
prescribed by the OEM
KU10. various methods to remove, dismantle, cleaning, adjusting, reassemble and test
electrical/electronic components
KU11. type and quality of consumables/materials used for the job such as seals, sealant, fasteners,
lubricants etc.
KU12. how to work on the HV systems which do not require isolation, troubleshooting and replacing
parts on the active HV system
KU13. safety precautions for equipment and components prescribed by the OEM
KU14. specific precautions to ensure that no damage is caused to the vehicle, including its
electrical and mechanical aggregates, while carrying out the work
KU15. electrical hazards, protective measures and first aid in case of electric shock, electrical arc in
public grid or in an electrical car, impact of electric current/arc, secondary accidents, etc.
KU16. five safety rules for electrical work on HV systems before starting the work i.e. isolate,
safeguard reconnection, verify the non-live state, earth or short-circuit and shroud or
safeguard adjacent live parts
KU17. organisational/professional code of ethics and standards of practice
KU18. documentation requirements for each procedure carried out as part of roles and
responsibilities as specified by OEM/auto component manufacturer
KU19. various methods to dispose-off replaced failed components/parts in accordance with safety,
health and environmental policies and regulation
KU20. safety, health and environmental policies and regulations for the work place as well as for
automotive trade in general
KU21. legal regulations that need to be taken into account for handling electric vehicles in the
workshop
KU22. Occupational Safety and Health (OSH) measures required for working on electric vehicle

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. read and interpret workplace related documentation

GS2. interpret the needs of customers by understanding the key issues
GS3. communicate using terms, names, grades and other nomenclature pertaining to the
automotive trade
GS4. analyse and apply the information gathered from observation, experience, reasoning or
communication to act efficiently

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 Qualification Pack

GS5. identify potential workplace problem and take suitable action

GS6. read various sources of information available for assessing service and repair requirements
GS7. read policies and regulations pertinent to the job, including OEM guidelines, Health and
Safety instructions etc. while working on the Electric Vehicle and its aggregates
GS8. write in English/regional language
GS9. communicate effectively at the workplace
GS10. plan work according to the required schedule and location

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Assessment Criteria

Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

Prepare to carry out routine service and repairs 10 20 - 8

PC1. review the job card, obtain sufficient

information from customer/service advisor to assess - 1 - -
service and repair needs of the vehicle

PC2. identify the auto components related to the

1 2 - 2
various aggregates in the vehicle

PC3. collect workshop tools/measuring

devices/equipment required for the job and check 2 2 - 2
their condition/calibration

PC4. report the malfunctions if any, in the

tools/equipment to the person concerned for - 1 - -
rectification

PC5. ensure no HV (High Voltage) activity is being

conducted around workstation prior to 2 2 - -
commencement of work

PC6. prepare the vehicle according to nature of job

to be performed: general and mechanical job on the
2 4 - 1
vehicle/electrical work in non-live state/troubleshoot
and replace parts in live state of HV system

PC7. mark the vehicle and safeguard the working

- 2 - -
area during electrical work

PC8. conduct visual inspection of the vehicle to

2 2 - 2
identify defects in HV components

PC9. prepare final proposal regarding repair or

replacement requirements with justification, post 1 4 - 1
inspection or testing

Perform service and repairs 15 20 - 7

PC10. report the malfunctions/repairs in the vehicle

- 2 - -
beyond own scope to the concerned person

PC11. take precautions to avoid damage to the

vehicle and its components while working on 2 2 - 2
various aggregates

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Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC12. perform task on the HV system as per

following stages: general and electrical tasks on the
vehicle which do not require isolation of the HV
3 3 - 2
systems, electrical work in non live state of the HV
systems, and replace parts in live state of the HV
system

PC13. use workshop tools/measuring

devices/equipment required for the job as per OEM 2 2 - 1
Standard Operating Procedure (SOP)

PC14. remove parts relevant to various

electrical/electronics and place them securely as - 2 - -
specified by OEM

PC15. dismantle electrical aggregate, if required

1 2 - -
and report additional repair requirement

PC16. test electrical/electronic components post

- 2 - -
removal wherever applicable as per OEM SOP

PC17. clean and condition dismantled components,

including mechanical and electrical aggregates, 2 1 - -
prior to assembly

PC18. perform repair of all electrical and electronic

faults including direct faults in input sensors, output
actuators, wiring harnesses, computer systems,
3 2 - 2
calibration/adjustment specifications, component
specifications, component assembly, system
modifications

PC19. repair indirect faults in electrical/electronic

1 1 - -
aggregate due to other system/component

PC20. maintain the documentation related to

1 1 - -
inspection, servicing and repair of the vehicle

Perform post service/repair routine 5 10 - 5

PC21. check the performance of vehicle/aggregate

post repair and report to supervisor/service advisor - 3 - 2
if further inspection is required by another specialist

PC22. ensure completeness of tasks assigned

- 1 - -
before releasing the vehicle for the next procedure

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Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC23. dispose off materials such as old batteries,

scrap of failed parts/aggregates as per 2 3 - 2
organization’s policies

PC24. ensure all tools, auxiliary material and other

1 3 - -
equipment must be removed from the work site

PC25. perform scheduled checks, calibration and

timely repairs for workshop tools, equipment and 2 - - 1
workstations

NOS Total 30 50 - 20

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 Qualification Pack

National Occupational Standards (NOS) Parameters

NOS Code ASC/N1437

Carry out service, repair and overhauling of electrical and electronic

NOS Name
systems within an aggregate in the vehicle

Sector Automotive

Sub-Sector Automotive Vehicle Service

Occupation Technical Service & Repair

NSQF Level 5

Credits TBD

Version 1.0

Last Reviewed Date 29/01/2021

Next Review Date 29/01/2026

NSQC Clearance Date 29/01/2021

Assessment Guidelines and Assessment Weightage

Assessment Guidelines

1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each
Performance Criteria (PC) (PC) will be assigned marks proportional to its importance in NOS. SSC will also
lay down proportion of marks for Theory and Skills Practical for each PC.

2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC.

3. Individual assessment agencies will create unique question papers for theory part for each candidate at
each examination/training centre (as per assessment criteria below).

4. Individual assessment agencies will create unique evaluations for skill practical for every student at
each examination/ training centre based on these criteria.

5. In case of successfully passing only certain number of NOSs, the trainee is eligible to take

subsequent assessment on the balance NOS's to pass the Qualification Pack.

6. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack

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Minimum Aggregate Passing % at QP Level : 70

(Please note: Every Trainee should score a minimum aggregate passing percentage as specified above, to
successfully clear the Qualification Pack assessment.)

Assessment Weightage

Compulsory NOS

National Occupational Theory Practical Project Viva Total

Weightag
Standards Marks Marks Marks Marks Marks
e
ASC/N9801.Manage work
50 30 - 20 100 15
and resources (Service)

ASC/N9802.Interact
effectively with team, 50 30 - 20 100 10
customers and others

ASC/N1435.Carry out
diagnosis of electric vehicle 30 50 - 20 100 30
for repair requirements

ASC/N1436.Carry out
service, repair and
30 50 - 20 100 20
overhauling of mechanical
aggregates in vehicle

ASC/N1437.Carry out
service, repair and
overhauling of electrical and 30 50 - 20 100 25
electronic systems within an
aggregate in the vehicle

Total 190 210 - 100 500 100

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Acronyms

NOS National Occupational Standard(s)

NSQF National Skills Qualifications Framework

QP Qualifications Pack

TVET Technical and Vocational Education and Training

PwD Persons with Disability

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Glossary

Sector is a conglomeration of different business operations having

similar business and interests. It may also be defined as a distinct
Sector
subset of the economy whose components share similar characteristics
and interests.

Sub-sector is derived from a further breakdown based on the

Sub-sector
characteristics and interests of its components.

Occupation is a set of job roles, which perform similar/ related set of

Occupation
functions in an industry.

Job role defines a unique set of functions that together form a unique
Job role
employment opportunity in an organisation.

OS specify the standards of performance an individual must achieve

when carrying out a function in the workplace, together with the
Occupational
Knowledge and Understanding (KU) they need to meet that standard
Standards (OS)
consistently. Occupational Standards are applicable both in the Indian
and global contexts.

Performance Criteria Performance Criteria (PC) are statements that together specify the
(PC) standard of performance required when carrying out a task.

National
NOS are occupational standards which apply uniquely in the Indian
Occupational
context.
Standards (NOS)

QP comprises the set of OS, together with the educational, training and
Qualifications Pack
other criteria required to perform a job role. A QP is assigned a unique
(QP)
qualifications pack code.

Unit code is a unique identifier for an Occupational Standard, which is

Unit Code
denoted by an ‘N’

Unit title gives a clear overall statement about what the incumbent
Unit Title
should be able to do.

Description gives a short summary of the unit content. This would be

Description helpful to anyone searching on a database to verify that this is the
appropriate OS they are looking for.

Scope is a set of statements specifying the range of variables that an

Scope individual may have to deal with in carrying out the function which have
a critical impact on quality of performance required.

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Knowledge and Understanding (KU) are statements which together

Knowledge and specify the technical, generic, professional and organisational specific
Understanding (KU) knowledge that an individual needs in order to perform to the required
standard.

Organisational context includes the way the organisation is structured

Organisational
and how it operates, including the extent of operative knowledge
Context
managers have of their relevant areas of responsibility.

Technical knowledge is the specific knowledge needed to accomplish

Technical Knowledge
specific designated responsibilities.

Core skills or Generic Skills (GS) are a group of skills that are the key to
learning and working in today’s world. These skills are typically needed
Core Skills/ Generic
in any work environment in today’s world. These skills are typically
Skills (GS)
needed in any work environment. In the context of the OS, these include
communication related skills that are applicable to most job roles.

Electives are NOS/set of NOS that are identified by the sector as

contributive to specialization in a job role. There may be multiple
Electives
electives within a QP for each specialized job role. Trainees must select
at least one elective for the successful completion of a QP with Electives.

Options are NOS/set of NOS that are identified by the sector as

Options additional skills. There may be multiple options within a QP. It is not
mandatory to select any of the options to complete a QP with Options.

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