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14 views

Case Study

Uploaded by

zaimamin02
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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MOHAMMAD ZAIM

AMIN BIN
01DKB22F1034 AMINURZALI
CASE STUDY

1) The job description is title, position and location of the job and list of duties and expected
results.

A job specification is an official document which describes the duties, required knowledge,
skills and abilities, and minimum qualifications of State jobs.

2) Advantage

- Personalized Workflow Optimization: Allowing individual employees to decide which


tasks to outsource enables them to customize their workflow based on their specific needs
and preferences. This personalized approach can lead to more efficient and targeted task
delegation, helping employees focus on higher-value work that leverages their unique skills
and expertise.

-Empowerment and Autonomy: When employees are given the autonomy to decide which
tasks to outsource, they may feel more empowered and in control of their work. This sense of
autonomy can lead to higher job satisfaction and potentially greater productivity, as
employees are more likely to engage in tasks that align with their strengths and interests.

Disadvantage

-Inconsistent Outsourcing Practices: Since each employee is making their own decisions
about which tasks to outsource, there may be a lack of standardization in the outsourcing
process across the organization. This inconsistency can lead to variations in quality,
turnaround time, and cost-effectiveness, potentially affecting overall project outcomes

-Potential for Over-Reliance on Outsourcing: If employees rely too heavily on outsourcing


tasks, they may lose touch with certain aspects of their work or miss out on opportunities for
growth and development. This could potentially impact their ability to innovate and adapt to
changing circumstances, as they may not fully understand all aspects of their roles.
Additionally, excessive outsourcing could lead to a disconnect between employees and the
overall goals of the organization.
3) Job description

-delegate time consuming tasks such as research, data entry and presentation creation to
external teams in India. Your role will involve collaborating with outsourcing partners to
clarify project requirements, oversee the quality and completion of outsourced tasks, and
optimize work processes by integrating outsourcing as a strategic resource. You will manage
the outsourcing budget for assigned projects and provide feedback to the outsourcing team
for continuous improvement.

Job requirements

* Bachelor’s degree in business

* 4 years of experience in company.

* Proven experience in project management and strategic planning.

* Strong communication and collaboration skills.

* Familiarity with online project management tools and platforms.

* Attention to detail and high standards for quality.

* Ability to manage multiple projects and tasks simultaneously.

* Experience working with outsourcing partners or willingness to learn.

* Adaptability and openness to new processes and technologies.

* Strong problem-solving and critical-thinking skills.

* Understanding of confidentiality and data security standards

4)

1. Cost Efficiency: Outsourcing tasks can be more cost-effective than hiring full-
time employees, as it eliminates the need to provide benefits, office space,
equipment, and other overhead expenses associated with traditional
employment.
2. Flexibility: Outsourcing allows businesses to scale their operations up or
down more easily in response to fluctuating demand. They can engage
external resources as needed for specific projects or during peak periods,
without the long-term commitment of hiring permanent staff.
3. Access to Expertise: Outsourcing enables organizations to tap into a global
talent pool and access specialized skills and knowledge that may not be
available in-house. This can be particularly beneficial for tasks requiring niche
expertise or technical proficiency.
4. Focus on Core Competencies: By outsourcing non-core tasks, companies can
concentrate their internal resources and efforts on core business functions,
strategic initiatives, and areas where they have a competitive advantage.
5. Risk Mitigation: Outsourcing can help mitigate certain risks associated with
in-house operations, such as compliance issues, legal liabilities, and
fluctuations in workload. External vendors often have expertise in managing
these risks and may assume some of the responsibility.
6. Increased Efficiency: Outsourcing tasks to specialists who have the necessary
tools, experience, and efficiency can lead to faster turnaround times and
improved quality of work.
7. Potential Challenges: While outsourcing offers numerous benefits, it also
presents certain challenges, such as communication barriers, cultural
differences, loss of control over the process, and the need for effective vendor
management.

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