Pilot Core Competencies

Competency Observable Behaviors

Description
Application of knowledge OB 0.1 Demonstrates practical and applicable knowledge of
limitations and systems and their interaction
Demonstrates knowledge and understanding of OB 0.2 Demonstrates required knowledge of published
relevant information, operating instructions, operating instructions
aircraft systems and the operating OB 0.3 Demonstrates knowledge of the physical environment,
the air traffic environment including routings, weather, airports
and the operational infrastructure
OB 0.4 Demonstrates appropriate knowledge of applicable
legislation
OB 0.5 Knows where to source required information
OB 0.6 Demonstrates a positive interest in acquiring knowledge
OB 0.7 Is able to apply knowledge effectively
Application of procedures and compliance with OB 1.1 Identifies where to find procedures and regulations
regulations OB 1.2 Applies relevant operating instructions, procedures and
techniques in a timely manner
Identifies and applies appropriate procedures in OB 1.3 Follows SOPs unless a higher degree of safety dictates
accordance with published operating an appropriate deviation
instructions and applicable regulations OB 1.4 Operates aeroplane systems and associated equipment
correctly
OB 1.5 Monitors aircraft systems status
OB 1.6 Complies with applicable regulations.
OB 1.7 Applies relevant procedural knowledge
Communication OB 2.1 Determines that the recipient is ready and able to receive
information
Communicates through appropriate means in OB 2.2 Selects appropriately what, when, how and with whom to
the operational environment, in both normal communicate
and non normal situations OB 2.3 Conveys messages clearly, accurately and concisely
OB 2.4 Confirms that the recipient demonstrates understanding
of important information
OB 2.5 Listens actively and demonstrates understanding when
receiving information
OB 2.6 Asks relevant and effective questions
OB 2.7 Uses appropriate escalation in communication to resolve
identified deviations
OB 2.8 Uses and interprets non-verbal communication
in a manner appropriate to the organizational and social culture
OB 2.9 Adheres to standard radiotelephone phraseology and
procedures
OB 2.10 Accurately reads, interprets, constructs and responds
to datalink messages in English
Aeroplane Flight Path Management, OB 3.1 Uses appropriate flight management, guidance systems
automation and automation, as installed and applicable to the conditions
OB 3.2 Monitors and detects deviations from the intended flight
Controls the flight path through automation path and takes appropriate action
OB 3.3 Manages the flight path safely to achieve optimum
operational performance
OB 3.4 Maintains the intended flight path during flight using
automation while managing other tasks and distractions
OB 3.5 Selects appropriate level and mode of automation in a
timely manner considering phase of flight and workload
 OB 3.6 Effectively monitors automation, including engagement
and automatic mode transitions
Aeroplane Flight Path Management, manual OB 4.1 Controls the aircraft manually with accuracy and
control smoothness as appropriate to the situation
OB 4.2 Monitors and detects deviations from the intended flight
Controls the flight path through manual control path and takes appropriate action
OB 4.3 Manually controls the aeroplane using the relationship
between aeroplane attitude, speed and thrust, and navigation
signals or visual information
OB 4.4 Manages the flight path safely to achieve optimum
operational performance
OB 4.5 Maintains the intended flight path during manual flight
while managing other tasks and distractions
OB 4.6 Uses appropriate flight management and guidance
systems, as installed and applicable to the conditions
OB 4.7 Effectively monitors flight guidance systems including
engagement and automatic mode transitions
Leadership and Teamwork OB 5.1 Encourages team participation and open communication
OB 5.2 Demonstrates initiative and provides direction when
Influences others to contribute to a shared required
purpose OB 5.3 Engages others in planning
OB 5.4 Considers inputs from others
Collaborates to accomplish the goals of the OB 5.5 Gives and receives feedback constructively
team OB 5.6 Addresses and resolves conflicts and disagreements in a
constructive manner
OB 5.7 Exercises decisive leadership when required
OB 5.8 Accepts responsibility for decisions and actions
OB 5.9 Carries out instructions when directed
OB 5.10 Applies effective intervention strategies to resolve
identified deviations
OB 5.11 Manages cultural and language challenges, as
applicable
Problem Solving and Decision Making OB 6.1 Identifies, assesses and manages threats and errors in a
timely manner
Identifies precursors, mitigates problems; and OB 6.2 Seeks accurate and adequate information from
makes decisions appropriate sources
OB 6.3 Identifies and verifies what and why things have gone
wrong, if appropriate
OB 6.4 Perseveres in working through problems while prioritizing
safety
OB 6.5 Identifies and considers appropriate options
OB 6.6 Applies appropriate and timely decision-making
techniques
OB 6.7 Monitors, reviews and adapts decisions as required
OB 6.8 Adapts when faced with situations where no guidance or
procedure exists
OB 6.9 Demonstrates resilience when encountering an
unexpected event
Situation awareness and management of OB 7.1 Monitors and assesses the state of the aeroplane and its
information systems
OB 7.2 Monitors and assesses the aeroplane’s energy state, and
Perceives, comprehends and manages its anticipated flight path.
information and anticipates its effect on the OB 7.3 Monitors and assesses the general environment as it may
operation affect the operation
OB 7.4 Validates the accuracy of information and checks for
 gross errors
OB 7.5 Maintains awareness of the people involved in or
affected by the operation and their capacity to perform as
expected
OB 7.6 Develops effective contingency plans based upon
potential risks associated with threats and errors
OB 7.7 Responds to indications of reduced situation awareness
Workload Management OB 8.1 Exercises self-control in all situations
OB 8.2 Plans, prioritizes and schedules appropriate tasks
Maintain available workload capacity by effectively
prioritizing and distributing tasks using OB 8.3 Manages time efficiently when carrying out tasks
appropriate resources OB 8.4 Offers and gives assistance
OB 8.5 Delegates tasks
OB 8.6 Seeks and accepts assistance, when appropriate
OB 8.7 Monitors, reviews and cross-checks actions
conscientiously
OB 8.8 Verifies that tasks are completed to the expected
outcome
OB 8.9 Manages and recovers from interruptions, distractions,
variations and failures effectively while performing tasks