13.

3 The Commission will endeavour to accommodate the candidates in centers opted by

them. However, the Commission reserves the right to cancel any Centre and ask the
candidates of that centre to appear from another centre. Commission also reserves the
right to divert candidates of any centre to some other Centre to take the examination.

14. Scheme of Examination:

14.1 The Computer Based Examination will be conducted in two tiers as indicated below:
14.1.1 Tier-I
14.1.2 Tier-II
14.2 Marks scored by candidates in Computer Based Examinations, if conducted in
multiple shifts, will be normalized by using the formula published by the Commission
vide Notice No: 1-1/2018-P&P-I dated 07-02-2019 and such normalized scores will
be used to determine final merit and cut-off marks.
14.3 Tentative Answer Keys of the Computer Based Examination will be placed on the
website of the Commission after the Examination. Candidates may go through the
Answer Keys and submit online representations, if any, within the time limit given by
the Commission, on payment of Rs 100/- per question. Any representation regarding
the Answer Keys received through the online modality within the time limit fixed by
the Commission at the time of uploading of the Answer Keys will be scrutinized
before finalizing the Answer Keys and the decision of the Commission in this regard
will be final. Representations on the matter received through any other modalities e.g.
letter, application, email, etc. will not be entertained.
14.4 The schedule of examinations indicated in the Notice is tentative. Any change in the
schedule of examinations will be informed to candidates only through the website of
the Commission.
14.5 In the question papers, wherever necessary, the Metric systems of weights and
measures will be used.
14.6 There shall be no provision for re-evaluation/ re-checking of the scores of any stage/
Tier(s) of the examination. No correspondence in this regard shall be entertained.
14.7 In case of any difference/ discrepancy/dispute in the Questions between English and
the opted language, the content of English version shall prevail.
14.8 Scheme of Tier-I Examination:

Tier Part Subject Number of Time Duration

(Not in sequence) Questions/ (For all four
Maximum Parts)
Marks
I English Language 25/ 50
(Basic Knowledge)
60 Minutes (80
II General Intelligence 25/ 50
Minutes for
I candidates eligible
III Quantitative Aptitude 25/ 50
for scribe as per
(Basic Arithmetic Skill)
Para 8.1 and 8.2)
IV General Awareness 25/ 50

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 14.8.1 The Tier-I Examination will consist of Objective Type, Multiple choice
questions only. The questions will be set in English and Hindi for Part-II, III &
IV.
14.8.2 There will be negative marking of 0.50 marks for each wrong answer.
Candidates are, therefore, advised to keep this in mind while answering the
questions.

14.9 Scheme of Tier-II Examination:

Number
Maximu
Tier Session Subject of Time allowed
m Marks
Questions
Section-I:
Module-I: Mathematical
30
Abilities 60*3 1 hour
Module-II: Reasoning = 180 (for each
30
and General Intelligence. section)
Total = 60
(1 hours and 20
Section-II: minutes for the
Module-I: English candidates
Session-I 40
Language and eligible for
(2 hours
Comprehension 60*3 scribe as per
and 15
Module-II: General = 180 Para-8.1 and 8.2)
minutes) 20
Awareness
Total = 60

15 Minutes
(20 minutes for
II Section-III: the candidates
Module-I: Computer 15 15*3 eligible for
Knowledge Module = 45 scribe as per
Para-8.1 and 8.2)

15 Minutes
(20 minutes for
Part A:
the candidates
Skill Test
- eligible for
for DEOs.
scribe as per
Para-8.1 and 8.2)
Section-III:
Session-II Module-II: Skill Test/
10 Minutes
Typing Test Module
Part B: (15 minutes for
Typing the candidates
Test for - eligible for
LDC/ scribe as per
JSA. Para-8.1 and 8.2)

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14.9.1 Tier-II will include following three sections having two modules each:
14.9.1.1 Section-I:
14.9.1.1.1 Module-I: Mathematical Abilities
14.9.1.1.2 Module-II: Reasoning and General Intelligence.
14.9.1.2 Section-II:
14.9.1.2.1 Module-I: English Language and Comprehension
14.9.1.2.2 Module-II: General Awareness
14.9.1.3 Section-III:
14.9.1.3.1 Module-I: Computer Knowledge Test
14.9.1.3.2 Module-II: Skill Test/ Typing Test
14.9.2 Tier-II will be conducted in two sessions - Session –I & Session-II, on same
day. Session-I will include conducting of Section-I, Section-II and Module-I of
Section-III. Session-II will include conducting of Module-II of Section-III.
14.9.3 It will be mandatory for the candidates to qualify all the sections of Tier-II.
14.9.4 Tier-II will consist of Objective Type, Multiple choice questions, except for
Module-II of Section-III. The questions will be set in English and Hindi except
for Module-II (i.e. English Language and Comprehension module) in Section-
II.
14.9.5 There will be negative marking of 1 mark for each wrong answer in Section-I,
Section-II and Module-I of Section-III. Candidates are, therefore, advised to
keep this in mind while answering the questions.
14.9.6 Module-I of Section-III i.e. Computer Knowledge Test is mandatory but
qualifying in nature.
14.9.7 Module-II of Section-III i.e. Skill Test/ Typing Test:
14.9.7.1 Module-II of Section-III will include conducting of Skill Test/ Typing
Test in Session-II on the same day.
14.9.7.2 Skill Test/ Typing Test will be of qualifying nature.
14.9.7.3 Errors in the Skill Test will be calculated up to 2 decimal places.
14.9.7.4 Skill Test/ Typing Test will be conducted as per the following scheme:
14.9.7.5 Skill Test for Data Entry Operator:
14.9.7.5.1 Skill Test is mandatory for Data Entry Operators. No candidate is
exempted from appearing in the Skill Test.
14.9.7.5.2 Part A - Skill Test for the post of DEO/ DEO Grade 'A’: ‘Data
Entry Speed of 8,000 (Eight Thousand) Key Depressions per hour
on Computer’ will be adjudged on the basis of the correct entry of
words/ key depressions as per the given passage. The duration of the
Test will be 15 (Fifteen) minutes and printed matter in English
containing about 2000-2200 key-depressions would be given to each
candidate who would enter the same in the Computer. The passage
to be entered in the Computer may also be displayed on the
computer screen.
14.9.7.5.3 Candidates eligible for scribe as per Para 8.1 and 8.2 will be given
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 compensatory time of 5 minutes. Therefore, duration of Skill Test
for such candidates will be 20 minutes.
14.9.7.6 Part B - Typing Test for other posts i.e. LDC/ JSA:
14.9.7.6.1 The medium of Typing Test will be Hindi or English. The
candidates will have to opt for the medium of Typing Test (i.e.
either Hindi or English) in the online Application Form.
14.9.7.6.2 The choice of Typing Test given by the candidate in the online
Application Form shall be treated as final and no change in the
medium of Typing Test will be entertained later.
14.9.7.6.3 Candidates opting for English medium should have typing speed of
35 words per minute (w.p.m.) and those opting for Hindi medium
should have typing speed of 30 words per minute (w.p.m.). 35
w.p.m. and 30 w.p.m. correspond to about 10500 key depressions
per hour and about 9000 key depressions per hour respectively.
14.9.7.6.4 The speed will be adjudged on the accuracy of typing on the
Computer of a given text passage in 10 minutes.
14.9.7.6.5 Candidates eligible for scribe as per Para 8.1 and 8.2 will be given
compensatory time of 5 minutes. Therefore, duration of Typing Test
for such candidates will be 15 minutes.
14.9.7.6.6 Passage Dictators will be provided to those VH candidates for the
Typing test who have opted for scribe in the online Application
Form. The Passage Dictator will read out the passage to VH
candidate within the allotted time period.
14.9.7.6.7 Persons with Disabilities candidates who claim to be permanently
unfit to take the Typing Test because of a physical disability may,
with the prior approval of the Commission, be exempted from the
requirement of appearing and qualifying at such test, provided such
a candidate submits a Certificate in the prescribed format
(Annexure-XIV) to the Commission from the competent Medical
Authority, i.e., the Civil Surgeon of a Government Health Care
Institution declaring him to be permanently unfit for the Typing Test
because of a physical disability. In addition, such candidates must
substantiate their claim by furnishing the relevant Medical
Certificate in the prescribed format as per Annexure-XI to
Annexure-XIII of the Notice of Examination, as applicable, at the
time of Typing Test. Otherwise their claim for seeking exemption
from Typing Test will not be entertained by the Commission.

14.10 Indicative Syllabus (Tier-I):

14.10.1 English Language: Spot the Error, Fill in the Blanks, Synonyms/ Homonyms,
Antonyms, Spellings/ Detecting mis-spelt words, Idioms & Phrases, One word
substitution, Improvement of Sentences, Active/ Passive Voice of Verbs,
Conversion into Direct/ Indirect narration, Shuffling of Sentence parts,
Shuffling of Sentences in a passage, Cloze Passage, Comprehension Passage.
14.10.2 General Intelligence: It would include questions of both verbal and non-verbal
type. The test will include questions on Semantic Analogy, Symbolic
operations, Symbolic/ Number Analogy, Trends, Figural Analogy, Space
Orientation, Semantic Classification, Venn Diagrams, Symbolic/ Number
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 Classification, Drawing inferences, Figural Classification, Punched hole/
pattern-folding & unfolding, Semantic Series, Figural Pattern-folding and
completion, Number Series, Embedded figures, Figural Series, Critical
Thinking, Problem Solving, Emotional Intelligence, Word Building, Social
Intelligence, Coding and de-coding, Numerical operations, Other sub-topics, if
any .
14.10.3 Quantitative Aptitude:
14.10.3.1 Number Systems: Computation of Whole Number, Decimal and
Fractions, Relationship between numbers.
14.10.3.2 Fundamental arithmetical operations: Percentages, Ratio and
Proportion, Square roots, Averages, Interest (Simple and Compound),
Profit and Loss, Discount, Partnership Business, Mixture and Allegation,
Time and distance, Time and work.
14.10.3.3 Algebra: Basic algebraic identities of School Algebra and Elementary
surds (simple problems) and Graphs of Linear Equations.
14.10.3.4 Geometry: Familiarity with elementary geometric figures and facts:
Triangle and its various kinds of centres, Congruence and similarity of
triangles, Circle and its chords, tangents, angles subtended by chords of a
circle, common tangents to two or more circles.
14.10.3.5 Mensuration: Triangle, Quadrilaterals, Regular Polygons, Circle, Right
Prism, Right Circular Cone, Right Circular Cylinder, Sphere,
Hemispheres, Rectangular Parallelepiped, Regular Right Pyramid with
triangular or square Base.
14.10.3.6 Trigonometry: Trigonometry, Trigonometric ratios, Complementary
angles, Height and distances (simple problems only) Standard Identities
like sin2𝜃 + Cos2𝜃=1 etc.,
14.10.3.7 Statistical Charts: Use of Tables and Graphs: Histogram, Frequency
polygon, Bar-diagram, Pie-chart.
14.10.4 General Awareness: Questions are designed to test the candidate’s general
awareness of the environment around him and its application to society.
Questions are also designed to test knowledge of current events and of such
matters of everyday observation and experience in their scientific aspect as may
be expected of an educated person. The test will also include questions relating
to India and its neighboring countries especially pertaining to History, Culture,
Geography, Economic Scene, General policy and scientific research.
14.10.5 For VH candidates of 40% and above visual disability, there will be no
component of Maps/ Graphs/ Diagrams/ Statistical Data in the General
Intelligence and Quantitative Aptitude parts.

14.11 Indicative Syllabus (Tier-II):

14.11.1 Module-I of Session-I (Mathematical Abilities):
14.11.1.1 Number Systems: Computation of Whole Number, Decimal and
Fractions, Relationship between numbers.
14.11.1.2 Fundamental arithmetical operations: Percentages, Ratio and
Proportion, Square roots, Averages, Interest (Simple and Compound),
Profit and Loss, Discount, Partnership Business, Mixture and Alligation,

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 Time and distance, Time and work.
14.11.1.3 Algebra: Basic algebraic identities of School Algebra and Elementary
surds (simple problems) and Graphs of Linear Equations.
14.11.1.4 Geometry: Familiarity with elementary geometric figures and facts:
Triangle and its various kinds of centres, Congruence and similarity of
triangles, Circle and its chords, tangents, angles subtended by chords of a
circle, common tangents to two or more circles.
14.11.1.5 Mensuration: Triangle, Quadrilaterals, Regular Polygons, Circle, Right
Prism, Right Circular Cone, Right Circular Cylinder, Sphere,
Hemispheres, Rectangular Parallelepiped, Regular Right Pyramid with
triangular or square Base.
14.11.1.6 Trigonometry: Trigonometry, Trigonometric ratios, Complementary
angles, Height and distances (simple problems only) Standard Identities
like sin2𝜃 + Cos2𝜃=1 etc.
14.11.1.7 Statistics and probability: Use of Tables and Graphs: Histogram,
Frequency polygon, Bar-diagram, Pie-chart; Measures of central
tendency: mean, median, mode, standard deviation; calculation of simple
probabilities
14.11.2 Module-II of Section-I (Reasoning and General Intelligence):
14.11.2.1 Questions of both verbal and non-verbal type. These will include
questions on Semantic Analogy, Symbolic operations, Symbolic/ Number
Analogy, Trends, Figural Analogy, Space Orientation, Semantic
Classification, Venn Diagrams, Symbolic/ Number Classification,
Drawing inferences, Figural Classification, Punched hole/ pattern-folding
& unfolding, Semantic Series, Figural Pattern-folding and completion,
Number Series, Embedded figures, Figural Series, Critical Thinking,
Problem Solving, Emotional Intelligence, Word Building, Social
Intelligence, Coding and de-coding, Numerical operations, Other sub-
topics, if any.
14.11.3 Module-I of Section-II (English Language And Comprehension):
14.11.3.1 Vocabulary, grammar, sentence structure, synonyms, antonyms and their
correct usage; Spot the Error, Fill in the Blanks, Synonyms/ Homonyms,
Antonyms, Spellings/ Detecting mis-spelt words, Idioms & Phrases, One
word substitution, Improvement of Sentences, Active/ Passive Voice of
Verbs, Conversion into Direct/ Indirect narration, Shuffling of Sentence
parts, Shuffling of Sentences in a passage, Cloze Passage, Comprehension
Passage. To test comprehension, two or more paragraphs will be given
and questions based on those will be asked. At least one paragraph should
be a simple one based on a book or a story and the other paragraph should
be based on current affairs editorial or a report.
14.11.4 Module-II of Section-II (General Awareness):
14.11.4.1 Questions are designed to test the candidates’ general awareness of the
environment around them and its application to society. Questions are also
designed to test knowledge of current events and of such matters of
everyday observation and experience in their scientific aspect as may be
expected of an educated person. The test will also include questions
relating to India and its neighboring countries especially pertaining to
History, Culture, Geography, Economic Scene, General policy and
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 scientific research.

14.11.5 Module-I of Section-III of Paper-I (Computer Proficiency):

14.11.5.1 Computer Basics: Organization of a computer, Central Processing Unit
(CPU), input/ output devices, computer memory, memory organization,
back- up devices, PORTs, Windows Explorer, Keyboard shortcuts.
14.11.5.2 Software: Windows Operating system including basics of Microsoft
Office like MS word, MS Excel and Power Point etc..
14.11.5.3 Working with Internet and e-mails: Web Browsing & Searching,
Downloading & Uploading, Managing an E-mail Account, e-Banking.
14.11.5.4 Basics of networking and cyber security: Networking devices and
protocols, Network and information security threats (like hacking, virus,
worms, Trojan etc.) and preventive measures.
14.11.6 For VH candidates of 40% and above visual disability, there will be no
component of Maps/ Graphs/ Diagrams/ Statistical Data in the Mathematical
Abilities and Reasoning and General Intelligence modules.

15. Admission to the Examination:

15.1 All candidates who register themselves in response to this advertisement by the
closing date and time and whose applications are found to be in order and are
provisionally accepted by the Commission as per the terms and conditions of this
Notice of Examination will be assigned Roll numbers and issued Admission
Certificates (AC) by the Regional Offices of the Commission for appearing in the
Computer Based Examination. Subsequently, qualified candidates will be issued
Admission Certificates for the next stages of the Examination.
15.2 The Commission will not undertake detailed scrutiny of applications for the eligibility
and other aspects at the time of written examination and, therefore, candidature will
be accepted only provisionally. Candidates must go through the requirements of
educational qualification, experience, age, physical and medical standards etc. and
satisfy themselves that they are eligible for the post(s). The certificates/documents in
support of their Educational Qualifications and Caste/Category, etc. shall be sought at
the time of Document Verification by the Indenting User Departments/Organizations.
Physical and medical standards will be ascertained by the User Departments after the
declaration of result. Candidates may also note that they would be required to submit
their certificates/ documents of EQs/ caste/ category, etc. as and when sought by the
User Department/ Organization. After scrutiny of the certificates/ documents of EQs/
caste/ category, etc., if any claim made in the application is not substantiated by
certificates/ documents, the candidature of candidate will be cancelled.
15.3 Admission Certificates for all stages of examination will be issued online on the
websites of concerned Regional Office of the Commission. Candidates are therefore
advised to regularly visit the websites of the Commission Headquarters (i.e.
https://ssc.nic.in) and Regional Office concerned of the Commission under whose
jurisdiction the examination centres opted by the candidate are located (detail at para-
13.1).
15.4 Information about the Examination indicating the time table and City/ Centre of
examination for the candidates will be uploaded on the websites of the Regional
Office concerned of the Commission about two weeks before the date of examination.
If any candidate does not find his detail on the website of the Commission, one week
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