Strategic Management (StratMan)
Strategic Management (StratMan)
Threat
EXTERNAL ANALYSIS
- “Elements in the external environment
Jan 25, 2024 that could endanger the integrity and
profitability of the company’s
we are trying to find out the area that business.” - Hill
businesses want to focus on - other side of opportunity na
need din tignan
Strength - makikita na ang main threat is
- Always try to find out areas where you competitors. baka kasi kunin nila
can improve product mo or i-improve
- if hindi ka nag-innovate, makakain ka - kahit na anong business, you
ng business. Maraming strategy na cannot expect na wala kang
pwede gamitin. competitor especially if marami
- Ex: gadgets super bilis mag bago na kayong seller so madidivide
- Ang business if you want to survive: yung profits
● Find out ano yung area na pwede
mo pang i-improve Industry
- you always find an - “A group of companies offering
account ‘r&D’ very products or services that are close
material (malaki) yung substitutes for each other.” - Hill
amount kasi vital siya sa - Stiff competition is expected.
business. - Ex: laptop, marami na sellers
- be aware of competitors and
EXTERNAL ANALYSIS - IDENTIFICATION OF anong mga goods ang pwede
OPPORTUNITIES AND THREATS i-substitute sa products mo
- Ex. SB, Tim Hortons, Bo’s Cafe;
Opportunity all them targets busy people who
- “Elements and conditions in a wants to study/focus in their
company’s environment that allow it to
cafe [more of vibe ang - If nasa business ka, wag
competition] ka magpakamatay sa
- If you do not innovate, isang product. Check out
mawawala ka other areas to improve.
- Ex: telegram (yung sulat) per Dati, Coca Cola only
word yung bayad ngayon online produces Coke. Pero
na lahat bumababa sales nila dahil
- find out the ff: anong industry sa competition. Therefore,
mo, sino competitors mo gumawa din Coca Cola ng
- May mga times na hindi na juice, water, or sports
na-a-achieve ang hurdle rate drink.
- Ang business risk talaga yon,
always. PORTER’S COMPETITIVE FORCES MODEL
Quality as reliability:
- “A product can be said to be reliable
when it consistently performs the
function it was designed for, performs
it, and rarely if ever, breaks down.” -
Hill
- You can find this one in pricey
products
QUALITY - Nasisisra sila pero
- “A product is said to have superior matagal
quality when customers perceive that - Ex. cars - may iba na
its attributes provide them with higher matagal masira;
utility than the attributes of products masmahaba lifespan
sold by rivals.” - Sa mga mura, 2 or 3 years pa
- Depende sa need ng customer. lang madami na sira
ex: need ng customer na pang
tawag lang talaga yung phone, TWO TYPES OF INNOVATION
bibilhin niya yun even if walang - If you do not innovate, mawawala ka sa
camera market
Quality as excellence: ● Product innovation
● Product design and styling ● Process innovation
- maganda ba? - Pwde process improve para
- ex: dati hindi nafofold yung gumanda din product
cellphone ngayon pwede na - Ex. food
● Features and functions
- Pagandahan na ng function ng PRODUCT INNOVATION
gadget - “Development of products that are new
● Level of service to the world or have superior attributes
- aftersales to existing products.” -Hill
- ex: warranty-period - ex: Kodak lost to fujifilm
where the company - This does not require na bago ang
shoulders the expenses product. Pwede namang i-improve
for repairs. may iba pati product mo.
parts covered - Eg. Phone - tawag lang pero
- once na pumalya service mo, sira compared before ang dami ng
agad image mo pagbabago.
PROCESS INNOVATION
- “Development of a new process for
FUNCTIONAL LEVEL STRATEGIES
producing and delivering products to
customers.” -Hill
- reason why you allot budget for R&D
Recall:
Functional Level Managers
- Responsible for the specific business
Customer Responsiveness
function, such as:
● Satisfying customers’ need
● Human resource
- Malaki impact sa customer if
● Purchasing
service after the sales hindi
- Sometimes wala
maganda
● Product development
- Ineexpect ng mga customer if
- If you want to innovate, you
may issue doon sa product,
need to assign.
maayos agad. Makaapekto sa
- For large companies lang since
collection kasi hindi
for medium companies wala sila
magbabayad.
inassign
- Mabilis na response time, mas
● Production
maganda
- Nagmamanage ka talaga
- Honda Mission, Vision & Values |
● Customer service
Comparably
- Since you want to address
- Mission Statement | Global
immediately the complaints of
Suzuki
the customers.
- Apple Mission Statement 2023 |
- Kaya ang nagiging norm is
Apple Mission & Vision Analysis
instead of hiring someone,
(mission-statement.com)
mayroon kang hotline na hindi
● Customer response time:
talaga empleyado ng company.
- “The time it takes for a good to
Yung naka assign na call center,
be delivered or a service to be
tinetrain regarding possible
performed.” [Hill]
solutions sa problems ng
customers since yung
complaints need i-address
talaga ASAP
- Usually nag poprovide na sila ng
number para pag may complaint
ka, pwede mo agad itawag
● Lowering cost
First: Produce and sell a standardized
- Pababain product cost
product.
- Pag mababa production cost,
- “Standardization strategy – When a
mas mapapababa mo yung
company decides to ignore different
selling price ng product mo.
segments and produces a standardized
- Ang customer usually sa
products to average consumers.” [Hill]
pilipinas unang kinoconsider
- [Example: Coke before the introduction
ang price.
of diet coke and other products]
● Differentiation
● Demand Conditions
- Describes the nature and size of
the domestic or local market,
including customer preferences,
needs, and the level of
sophistication. [FourWeekMBA]
- Striving to satisfy a demanding
domestic market propels
companies to scale new heights
and possibly gain early insights
into the future needs of
customers across borders.
Nations thus gain competitive
advantage in industries where
the local customers give
also known as the Diamond Theory of companies a clearer or earlier
National Advantage [FourWeekMBA] picture of emerging buyer needs,
and where demanding
customers pressure companies example, Italy, known for its
to innovate faster and achieve fashionable clothing, will
more sustainable competitive definitely have a different
advantages than their foreign approach than Greece, which
rivals. [B2U] emphasizes tourism and related
● Related and Supporting Industries facilities. [WallStreetMojo]
- Focuses on the presence and
strength of supporting Diamond Model emphasizes that these four
industries, suppliers, and a interconnected elements influence one another
competitive supply chain. and collectively impact a nation’s or region’s
[FourWeekMBA] competitiveness in specific industries. Changes or
- suppliers are crucial to improvements in one element can lead to ripple
enhancing innovation through effects throughout the model, ultimately
more efficient and enhancing or diminishing competitiveness.
higher-quality inputs, timely [FourWeekMBA]
feedback and short lines of
communication. [B2U] Government
- example see this in Silicon - role of the government in Porter’s
Valley, where all kinds of Diamond Model is described as both ‘a
tech-giants and catalyst and challenger‘. Porter doesn’t
tech-start-ups are believe in a free market where the
clustered in order to share government leaves everything in the
ideas and stimulate economy up to ‘the invisible hand’.
innovation. [B2U] However, Porter doesn’t see the
government as an essential helper and
● Firm Strategy, Structure, and Rivalry supporter of industries either.
- Addresses the competitive Governments cannot create
dynamics within the nation or competitive industries; only companies
region, including the level of can do that. Rather, governments
competition, management should encourage and push companies
practices, and the overall to raise their aspirations and move to
business environment. even higher levels of competitiveness.
[FourWeekMBA] [B2U]
- This aspect of the theory focuses - government also plays a vital role in
on the competition in the native developing and retaining the
markets that businesses have to competitive advantage by offering a
excel against. The region in conducive environment for businesses
which the firms operate to flourish. [WallStreetMojo]
determines the structure and
strategies to be framed to Chance
compete in the home market. As - the role of chance is often included in
a result, the strategies differ the Diamond Model as the likelihood
from nation to nation. For that external events such as war and
natural disasters can negatively affect ● Businesses use regional advantages to
or benefit a country or industry. capture international markets.
However, it also includes random ● They value suppliers as they understand
events such as where and when the importance of their support.
fundamental scientific breakthroughs ● Firms of national importance get to know
occur. [B2U] the power of buyers in enhancing business
growth.
● The model teaches market players to
innovate, remain updated, and put in
their best efforts to fight the fear of being
substituted.
Drawbacks:
● Complexity
- Analyzing and managing all four
factors can be intricate and may
require extensive data and
Other discussions by [FourWeekMBA] resources.
● External Factors
Applications - The model doesn’t account for
● Economic Policy external factors like global
- Used by governments to economic shifts or political
formulate policies that promote changes.
industry competitiveness ● Limited Scope and Generalization
● Investment Decisions ○ Focus on Developed Economies:
- Helps businesses make informed - Porter’s Diamond Model
decisions about where to invest is often criticized for
and expand. being more applicable to
Benefits: advanced industrial
● Strategic Insight economies and less
- Offers insights into factors relevant to developing
affecting competitiveness in countries.
specific industries. ○ Generalization Issues:
● Policy Guidance - The model may
- Assists policymakers in shaping oversimplify or generalize
strategies to support national or complex economic
regional industries. realities, potentially
Additional Benefits according to leading to incorrect or
[WallStreetMojo] overly broad conclusions
● It helps businesses understand the about a nation’s
structure and techniques of their rival competitive advantage.
companies, allowing them to frame their
strategies accordingly.
- So pag pricing, hindi pwde mura
masyado kasi malulugi ka.
Governance Mechanism [May 2, 2024]
- Suppliers
- Their objective is to supply and
profit
We do benchmarking because we want to
- You need to take in to
improve
consideration of them. Hindi
Ex: giving incentive through shares of stock
pwede bili nang bili kung mahal
That practice, if it is being done by
kung pwede ka naman
competitors, you can do it also.
maghanap ng iba
The objective is to improve performance
- There are situations yung mga
supplier will personally contact
CORPORATE GOVERNANCE
someone from the procurement
Set of rules, practices, and procedures.
department of the company so
● Objective: balancing the interests of
they can have their edge
various stakeholders.
- There are possibilities na hindi
● Significance: The principals
gagawa ng tama yung managers
(shareholders) cannot easily predict
mo
what the managers might act
- Kahit nakalatag na lahat ng rules
opportunistically.
and procedures, you will
encounter employees na
opportunistic - nangingibabaw
greed nila.