Freezer

User manual

BVF404W

EN /
58 5791 0000/AE
Dear Customer,
Please read this user manual before using the product.

Thank you for preferring this product. We hope that you get the best results
from your product which has been manufactured with high quality and state-of-
the-art technology.. Therefore, please read this entire user manual and all other
accompanying documents before using the product.
Follow all warnings and information in the user manual. Thus, you can protect
yourself and your product against potential dangers.
Keep the user manual. If you handover the product to someone else, give the user
manual as well.

The following symbols are used throughout this user manual:

Danger that may result in death or injury.

NOTICE Danger that may result in damage to the product or its surroundings.
Important information or useful hints about usage.

Read the user manual.

1 Safety Instructions 4 5 Preliminary preparation 14
5.1.What to do for energy saving.......... 14
1.1 Intended Use.................................. 4
5.2.First Use................................................... 14
1.2 Safety for children, vulnerable
persons and pets. . . . . . . . . . . . . . . . . . . 4 6 Operating the product 16
1.3 Electrical safety . . . . . . . . . . . . . . . . 5
6.1 Indicator panel....................................... 16
1.4 Transportation safety . . . . . . . . . . 5
6.2 Freezing fresh food.............................18
1.5 Installation safety . . . . . . . . . . . . . . 5
6.3 Recommendations for preservation
1.6 Operational safety . . . . . . . . . . . . . 6
of frozen food...............................................19
1.7 Maintenance and cleaning
safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 6.4 Deep-freeze information.................19
1.8 HomeWhiz. . . . . . . . . . . . . . . . . . . . . . 8 7 Maintenance and cleaning 20
1.9- Lighting . . . . . . . . . . . . . . . . . . . . . . . . 8
7.1 Avoiding bad odours...........................20
2 Environment instructions 9 7.2 Protecting the plastic surfaces .....20
2.1.Compliance with the WEEE Directive
8 Troubleshooting 21
and Disposing of the Waste Product: ... 9
2.2.Compliance with RoHS Directive..... 9 9 Beko Customer Care 24
2.3.Package information............................ 9
3 Your Freezer 10
4 Installation 11
4.1 Appropriate Installation Location..11
4.2 Installing the Plastic Wedges......... 12
4.3 Adjusting the Feet.............................. 12
4.4 Electrical Connection......................... 12
4.5 Door Open Warning............................ 13
4.6 Changing the illumination lamp ... 13
4.7 Changing the door opening
direction.......................................................... 13

Refrigerator/User Manual 3 / 26 EN
 1- Safety Instructions
• This section contains safety This product should not be used outdo-
instructions that will help you to be ors with or without a tent above it such
protected against risks of personal as boats, balconies or terraces. Do not
injury or property damage. expose the product to rain, snow, sun or
• The Manufacturer shall not be wind.
responsible for damages that may There is the risk of fire!
arise when these instructions are not
followed.
1.2 Safety for child-
ren, vulnerable per-
Installation and repair procedures sons and pets
must always be performed by the • This product can be used by children
manufacturer, authorised service agent at and above 8 years old and by
or a qualified person specified by the persons with limited physical, sensory
importer. or mental capabilities or who lack
experience and knowledge provided
Only use original parts and that they are supervised or trained on
accessories. the safe use of the product and the
Do not repair or replace any part of risks it brings out.
the product unless specified expressly in • Children aged from 3 to 8 years
the user manual. are allowed to load and unload
refrigerating products.
Do not make any technical • Electrical products are dangerous for
modifications to the product. children and pets. Children and pets
must not play with, climb or enter the
1.1 Intended Use product.
• This product is not suitable for • Cleaning and user maintenance
commercial use and it must not be should not be performed by children
used out of its intended use. unless they are supervised by
This product is designed to be used in someone.
houses and indoor places. • Keep packaging materials away from
For example: children. There is the risk of injury
- Personnel kitchens in stores, offices and suffocation!
and other working environments, • Before disposing of the old or
- Farm houses, obsolete product:
- Areas used by customers at hotels, 1. Unplug the product by gripping from
motels and other types of accommoda- the plug.
tion,
2. Cut the power cable and remove it from
- Bed&breakfast type hotels, boarding-
the appliance together with its plug
houses,
- Catering and similar non-retail applica- 3. Do not remove the shelves or drawers
tions. so that it is harder for children to enter
the product.
4. Remove the doors.

4 / 26 EN Refrigerator/User Manual
Safety instructions
5. Keep the product in a way that it will • Do not touch the power plug with
not tip over. wet hands.
6. Do not allow children play with the old • Remove the plug from the socket by
product. gripping the plug and not the cable.
• Do not use electrical appliances inside
• Never throw the product into fire
the food storage compartments
for disposal. There is the risk of
of the appliance, unless they are
explosion!
of the type recommended by the
• If there is a lock on the door of the
manufacturer.
product, the key should be kept out
• Do not locate multiple portable
of the reach of children.
socket-outlets or portable power
1.3 Electrical safety supplies at the rear of the appliance
• The product must be unplugged
during installation, maintenance,
1.4 Transportation safety
• Product is heavy; do not move it
cleaning, repairing and moving
alone.
procedures.
• Do not hold its door when moving the
• If the power cable is damaged, it must
product.
be replaced by a qualified person
• Pay attention not to damage the
specified by the manufacturer,
cooling system or the piping during
authorised service agent or importer
transportation. If the piping is
in order to avoid potential dangers.
damaged, do not operate the product
• Do not squeeze the power cable
and call the authorised service agent.
under or behind the product. Do not
place heavy objects on the power 1.5 Installation safety
cable. Power cable must not be bent • Call the authorised service agent
excessively, pinched or get in contact for installation of the product. To
with any heat source. make the product ready for use,
• Do not use extension cords, multi- check the information in the user
sockets or adapters to operate the manual to make sure that the
product. electricity and water installations
• Portable multi-sockets or portable are suitable. If they are not, call a
power sources can overheat and qualified electrician and plumber to
cause fire. Therefore, do not keep have the necessary arrangements
any multi-sockets behind or near the made. Otherwise, there is the risk of
product. electric shock, fire, problems with the
• Plug must be easily accessible. If product, or injury!
this is not possible, the electrical • Prior to installation, check if the
installation to which the product is product has any defects on it. If the
connected must contain a device product is damaged, do not have it
(such as a fuse, switch, circuit installed.
breaker, etc.) which conforms to the • Place the product on a clean, flat
electrical regulations and disconnects and solid surface and balance it
all poles from the grid. with adjustable feet. Otherwise, the

Refrigerator/User Manual 5 / 26 EN
Safety instructions
product may tip over and cause grounded socket that conforms
injuries. the voltage, current and frequency
• The installation location must be values stated on the type label of
dry and well ventilated. Do not place the product. The socket must be
carpets, rugs or similar covers under equipped with a 10 A – 16 A circuit
the product. Insufficient ventilation breaker. Our company shall not be
causes the risk of fire! liable for any damages that will arise
• Do not cover or block the ventilation when the product is used without
openings. Otherwise, power grounding and electrical connection
consumption increases and your in accordance with the local and
product may get damaged. national regulations.
• Product must not be connected to • Product must not be plugged in
supply systems such as solar power during installation. Otherwise, there
supplies. Otherwise, your product is the risk of electric shock and injury!
may get damaged due to sudden • Do not plug the product in sockets
voltage changes! that are loose, dislocated, broken,
• The more refrigerant a refrigerator dirty, greasy or bear the risk of
contains, the larger the installation getting in contact with water.
location must be. If the installation • Route the power cable and hoses (if
location is too small, flammable any) of the product in a way that they
refrigerant and air mixture will do not cause risk of tripping over.
accumulate in cases of refrigerant • Exposing the live parts or power cable
leakage in cooling system. The to humidity may cause short circuit.
required space for each 8 gr of Therefore, do not install the product
refrigerant is 1 m³ minimum. The in places such as garages or laundry
amount of refrigerant in your rooms where humidity is high or
product is indicated on the Type water may splash. If the refrigerator
Label. gets wet with water, unplug it and
• Product must not be installed in call the authorised service agent.
places exposed to direct sunlight • Never connect your refrigerator to
and it must be kept away from heat energy saving devices. Such systems
sources such as hobs, radiators, etc. are harmful to your product.
If it is inevitable to install the product
1.6 Operational safety
close to a heat source, a suitable insu-
• Never use chemical solvents on
lation plate must be used in between
the product. There is the risk of
and the following minimum distances
explosion!
must be kept to the heat source:
• If the product malfunctions, unplug it
- Minimum 30 cm away from heat
and do not operate until it is repaired
sources such as hobs, ovens, heater
by the authorised service agent.
units or stoves,
There is the risk of electric shock!
- Minimum 5 cm away from electric
• Do not place flame sources (lit
ovens.
candles, cigarettes, etc.) on or close
• Protection class of your product to the product.
is Type I. Plug the product in a

6 / 26 EN Refrigerator/User Manual
Safety instructions
• Do not climb on the product. There is • Do not use mechanical devices
the risk of falling and getting injured! or other means to accelerate the
• Do not damage the pipes of the defrosting process, other than those
cooling system with sharp or recommended by the manufacturer
penetrating objects. The refrigerant • Do not place containers filled with
that might come out when the liquid onto the product. Splashing
refrigerant pipes, pipe extensions water on an electrical part may cause
or surface coatings are punctured electric shock or the risk of fire.
causes skin irritations and eye • This product is not intended for
injuries. storing medicines, blood plasma,
• Unless recommended by the laboratory preparations or similar
manufacturer, do not place or medical substances and products
use electrical devices inside the subject to Medical Products Directive.
refrigerator/deep freezer. • Using the product against its
• Be careful not to trap your hands or intended purpose may cause
any other part of your body in the the products stored inside it to
moving parts inside the refrigerator. deteriorate or spoil.
Pay attention not to squeeze your • If your refrigerator is equipped with
fingers between the door and the blue light, do not look at this light
refrigerator. Be careful when opening with optical tools. Do not stare at
and closing the door particularly if UV LED lamp directly for a long time.
there are children around. Ultraviolet light may cause eye strain.
• Never eat ice cream, ice cubes or • Do not overload the product. Objects
frozen food right after removing in the refrigerator may fall down
them from the refrigerator. There is when the door is opened, causing
the risk of frostbite! injury or damage. Similar problems
• When your hands are wet, do not may arise if any object is placed onto
touch the inner walls or metal parts the product.
of the freezer or the food stored • To avoid injuries, make sure that you
therein. There is the risk of frostbite! have cleaned all the ice and water
• Do not place tins or bottles that that may have fallen or splashed on
contain carbonated drinks or the floor.
freezable liquids in the freezer • Change the position of the shelves/
compartment. Tins and bottles may bottle holders on the door of your
burst. There is the risk of injury and refrigerator only when they are
material damage! empty. There is the risk of injury!
• Do not place or use flammable sprays, • Do not place objects that can fall
flammable materials, dry ice, chemical down/tip over onto the product. Such
substances or similar heat-sensitive objects may fall down when the door
materials near the refrigerator. There is opened and cause injuries and/or
is the risk of fire and explosion! material damage.
• Do not store explosive materials that • Do not hit or exert excessive force
contain flammable materials, such as on glass surfaces. Broken glass
aerosol cans, in your product. may cause injuries and/or material
damage.
Refrigerator/User Manual 7 / 26 EN
Safety instructions
• Cooling system of your product
1.7 Maintenance and
contains R600a refrigerant: Type of
cleaning safety
the refrigerant used in the product
• Do not pull from the door handle
is indicated on the type label. This
if you need to move the product
refrigerant is flammable. Therefore,
for cleaning purposes. Handle may
pay attention not to damage the
break and cause injuries if you exert
cooling system or the piping while
excessive force on it.
the product is in use. If the piping is
• Do not spray or pour water on or
damaged:
inside the product for cleaning
- Do not touch the product or the
purposes. There is the risk of fire and
power cable,
electric shock!
- Keep away potential sources of fire
• Do not use sharp or abrasive tools
that may cause the product to catch fire.
when cleaning the product. Do not
- Ventilate the area where the pro-
use household cleaning products,
duct is located. Do not use fans.
detergent, gas, gasoline, thinner,
- Call the authorised service agent. alcohol, varnish etc.
• Only use cleaning and maintenance
• If the product is damaged and products inside the product that are
you see refrigerant leak, please not harmful for food.
stay away from the refrigerant. • Never use steam or steam assisted
Refrigerant may cause frostbite in cleaners to clean or defrost the
case of skin contact. product. Steam gets into contact with
For products with a Water the live parts in your refrigerator,
Dispenser/Ice Machine causing short circuit or electric shock!
• Make sure that no water enters
• Use only potable water. Do the electronic circuits or lighting
not fill the water tank with elements of the product.
any liquids -such as fruit juice, • Use a clean and dry cloth to wipe the
milk, carbonated beverages or foreign materials or dust on the pins
alcoholic drinks- that are not of the plug. Do not use a wet or damp
suitable for use in the water cloth to clean the plug. There is the
dispenser. risk of fire and electric shock!
• There is the risk for health
and safety!
1.8 HomeWhiz
• Do not allow children play with • When you operate your product
the water dispenser or ice through HomeWhiz application, you
machine (Icematic) in order to must observe the safety warnings
prevent accidents or injuries. even when you are away from the
• Do not insert your fingers or product. You must also follow the
other objects into the water warnings in the application.
dispenser hole, water channel 1.9- Lighting
or ice machine container. • Call the authorised service when it
There is the risk of injury or is required to replace the LED/bulb
material damage! used for lighting.
8 / 26 EN Refrigerator/User Manual
 2 Environment instructions
2.1.Compliance with the 2.2.Compliance with
WEEE Directive and Disposing RoHS Directive
of the Waste Product: The product you have purchased
This product complies with EU WEEE complies with EU RoHS Directive
Directive (2012/19/EU). This product (2011/65/EU). It does not contain harmful
bears a classification symbol for waste and prohibited materials specified in the
electrical and electronic equipment Directive.
(WEEE).
2.3.Package information
This symbol indicates that this
Packaging materials of the
product shall not be disposed
product are manufactured from
with other household wastes
recyclable materials in
at the end of its service life.
accordance with our National
Used device must be returned
Environment Regulations. Do not dispose
to offical collection point for recycling of
of the packaging materials together with
electrical and electronic devices. To find
the domestic or other wastes. Take them
these collection systems please contact
to the packaging material collection
to your local authorities or retailer where
points designated by the local authorities.
the product was puchased. Each
household performs important role in
recovering and recycling of old appliance.
Appropriate disposal of used appliance
helps prevent potential negative
consequences for the environment and
human health.

Refrigerator/User Manual 9 / 26 EN
3 Your Freezer

3 1

1. Control Panel
2. Door shelf
3. Glass shelves
4. Drawers
5. Adjustable front feet

Figures that take place in this instruction manual are schematic and
may not correspond exactly with your product. If the subject parts are
C not included in the product you have purchased, then it is valid for other
models.

10 / 26 EN Refrigerator/User Manual
 4 Installation
4.1 Appropriate • Appropriate air ventilation must be
provided around your product in order
Installation Location to achieve an efficient operation. If the
product is to be placed in a recess in
Contact an Authorized Service for the the wall, pay attention to leave at least
installation of the product. In order to 5 cm distance with the ceiling and side
prepare the product for use, refer the walls.
information in the user manual and • Your product requires adequate air
ensure that electrical installation and circulation to function efficiently.
water installation are appropriate. If not, If the product will be placed in an
call a qualified electrician and technician alcove, remember to leave at least 5
to have any necessary arrangements cm clearance between the product
carried out. and the ceiling, rear wall and the side
walls.
WARNING: Manufacturer shall
not be held liable for damages • Check if the rear wall clearance
protection component is present
B that may arise from procedures
at its location (if provided with the
carried out by unauthorized
persons. product). If the component is not
available, or if it is lost or fallen,
WARNING: Product must position the product so that at least
not be plugged in during
5 cm clearance shall be left between
B installation. Otherwise, there
the rear surface of the product and
is the risk of death or serious
injury! the wall of the room. The clearance
at the rear is important for efficient
WARNING:
operation of the product.
If the door clearance of the
room where the product shall
be place is so tight to prevent
passing of the product, remove
A the door of the room and pass
the product through the door
by turning it to its side; if this
does not work, contact the
authorized service.
• Place the product on an even floor
surface to prevent jolts.
• Install the product at least 30 cm
away from heat sources such as hobs,
heater cores and stoves and at least 5
cm away from electrical ovens.
• Product must not be subjected to
direct sun light or kept in humid places.

Refrigerator/User Manual 11 / 26 EN
 Installation
4.2 Installing the 4.4 Electrical Connection
Plastic Wedges
WARNING: Do not make
Plastic wedges supplied with the A connections via extension
product are used to create the distance cables or multi-plugs.
for the air circulation between the WARNING: Damaged
product and the rear wall. power cable must be
1. To install the wedges, remove the B replaced by the Authorized
screws on the product and use the Service Agent.
screws supplied together with the If two coolers are to be
wedges. installed side by side, there
2. Insert the 2 plastic wedges onto the C should be at least 4 cm
rear ventilation cover as illustrated in distance between them.
the figure. • The Manufacturer shall not be liable
for any damages that will arise
when the product is used without
grounding and electrical connection
in accordance with the national
regulations.
• Power cable plug must be within easy
reach after installation.
• Connect your refrigerator to a
grounded outlet rated for a voltage
value of 220-240V /50 Hz. Outlet
shall have 10 to 16A fuse.
• Do not extension cords or cordless
4.3 Adjusting the Feet multiple outlets between your
product and the wall outlet.
If the product stands unbalanced after
installation, adjust the feet on the front
by rotating them to the right or left.

12 / 26 EN Refrigerator/User Manual
 Installation
4.5 Door Open Warning 4.7 Changing the door
*May not be available in all models opening direction
An audio warning signal will be given Door opening direction of your
when the door of your product is left refrigerator can be changed according
open for at least 1 minute. This warning to the place you are using it. If this is
will be muted when the door is closed necessary, please call your nearest
or any of the display buttons (if any) are Authorized Service.
pressed.
4.6 Changing the
illumination lamp
To change the Bulb/LED used for
illumination of your refrigerator, call your
AuthorisedService.
The lamp(s) used in this appliance is not
suitable for household room illumination.
The intended purpose of this lamp is to
assist the user to place foodstuffs in
the refrigerator/freezer in a safe and
comfortable way.The lamps used in this
appliance have to withstand extreme
physical conditions such as temperatures
below -20 °C.
(only chest and upright freezer)

Refrigerator/User Manual 13 / 26 EN
Installation

mm

mm
mm

mm
mm

mm
mm

mm
mm
mm

mm
mm

mm

14 / 26 EN Refrigerator/User Manual
 5 Preliminary preparation
5.1.What to do for • Food packages should not be in direct
energy saving contact with the heat sensor located
in the cooler compartment. The food
Connecting the product should be 10 cm away from the sensor.
to electronic energy-saving
A systems is harmful, as it may
In case of contact with the sensor,
energy consumption of the device may
damage the product. increase.
• For a freestanding appliance; ‘this
refrigerating appliance is not intended
to be used as a built-in appliance.
• Do not keep the refrigerator doors open
for long periods.
• Do not place hot food or beverages into 10 cm
the refrigerator.
• Do not overfill the refrigerator; blocking
the internal air flow will reduce cooling
capacity.
• In order to load the maximum quantity 5.2.First Use
of food into the cooler compartment Before using your refrigerator, make
of your refrigerator, the upper drawers sure the necessary preparations are
should be taken out and the food made in line with the instructions in
should be placed onto the wire/glass "Safety and environment instructions"
shelves. Net volume and energy and "Installation" sections.
consumption information declared in • Keep the product running without
the energy label of your refrigerator placing any food inside for 6 hours and
was tested by taking out the upper do not open the door, unless absolutely
drawers in the cooler department necessary.
and the ice bucket, which is easily • The temperature change caused by
removable by hand. opening and closing of the door while
using the product may normally lead to
frost deposit, icing and condensation
on food placed on door/body shelves
and glass containers placed in the
product.

Refrigerator/User Manual 15 / 26 EN
 C A sound will be heard when
the compressor is engaged.
It is normal to hear sound
even when the compressor is
inactive, due to the compressed
liquids and gasses in the cooling
system.
C It is normal for the front edges
of the refrigerator to be warm.
These areas are designed to
warm up in order to prevent
condensation.

C For some models, indicator

panel turns off automatically 1
minutes after the door closes.
It will be reactivated when the
door is open or any button is
pressed.
• Since hot and humid air will not
directly penetrate into your product
when the doors are not opened,
your product will optimize itself in
conditions sufficient to protect your
food. Functions and components
such as compressor, fan, heater,
defrost, lighting, display and so on
will operate according to the needs
to consume minimum energy under
these circumstances.

16 / 26 EN Refrigerator/User Manual
6 Operating the product
6.1 Indicator panel
1 2 3 4 5 6

14
13

12 11 10 9 8 7

1.On/Off Indicator: 4.Power failure/High temperature /

This icon ( ) come on when the freezer error warning indicator :
is turned off. All the other icons turn off.This light ( ) illuminates during power
failure, high temperature failures and
2.Economic Usage Indicator: error warnings. During sustained power
This icon ( ) (comes on when the failures, the highest temperature that
Freezer Compartment is set to -18°C the freezer compartment reaches will
which is the most economical set value. flash on the digital display.
Economic Usage Indicator turns off when
the Quick Fridge or Quick Freeze function 5.Eco Extra Indicator:
is selected. This icon ( ) lights up when this
Function is active.
3.Freezer Compartment Temperature
Setting Indicator: 6.Key Lock Indicator:
Indicates the temperature set for the This icon ( ) lights up when the Key
Freezer Compartment. Lock mode is activated.

Figures in this user manual are schematic and may not match the product

C exactly. If the subject parts are not included in the product you have
purchased, then those parts are valid for other models.

Refrigerator/User Manual 17 / 26 EN
 Operating the product
7.Key Lock Mode: Quick Freeze function will be cancelled
Press Key Lock ( ) button continuously automatically 52 hours later if you do not
for 3 seconds. Key lock icon will light cancel it manually. If you want to freeze
up and key lock mode will be activated. plenty amount food, press Quick Freeze
Buttons will not function if the Key Lock button before you place the food into the
mode is active. Press Key Lock button freezer compartment.
continuously for 3 seconds again. Key
lock icon will turn off and the key lock 12.On/Off Function:
mode will be exite. This function ( ) allows you to make
the Fridge turn off when pressed for 3
8- Alarm off warning: seconds.The fridge could be turned on
In case of power failure/high ( ) , after by pressing On/Off button for 3 seconds
checking the food located in the freezer again .
compartment press the alarm off button
( ) to clear the warning. 13.Energy Saving Indicator :
High Temperature Alarm may also be If the product doors are kept closed
cleared by other keys than the On/Off for a long time energy saving function
key. is automatically activated and energy
saving symbol is illuminated. ( )
9.Eco Extra Function: When energy saving function is
Press the Eco Extra button ( ) for 3 activated, all symbols on the display
seconds to activate Eco Extra Function other than energy saving symbol will turn
when going on holday for instance. off. When the Energy Saving function is
Freezer will start operating in the most activated, if any button is pressed or the
economic mode at around 6 hours later door is opened, energy saving function
and the economic usage indicator will will be canceled and the symbols on
turn on when the function is active. display will return to normal.
Energy saving function is activated
10.Freezer Set Function: during delivery from factory and cannot
This function ( ) allows you to change be canceled.
the Freezer compartment temperature
setting. Press this button to set the 14.Quick Freeze Indicator :
temperature of the freezer compartment This icon ( ) comes on when the Quick
to -18, -19, -20, -21, -22, -23 and -24, Freeze function is on.
respectively.

11.Quick Freeze Function:

Quick Freeze indicator ( ) turns on
when the Quick Freeze function is on.
Press Quick Freeze button again to cancel
this function. Quick Freeze indicator will
turn off and normal settings will be
resumed.

18 / 26 EN Refrigerator/User Manual
 Operating the product
6.2 Freezing fresh food 4. Do not try to freeze a large quantity
• Wrap or cover the food before placing of food at a time. Within 24 hours,
them in . this product can freeze the maximum
• Hot food must cool down to the room food quantity specified as «Freezing
temperature before putting them in the Capacity … kg/24 hours» on its type
refrigerator. label. It is not convenient to put more
unfrozen/fresh foods than the quantity
• The foodstuff that you want to freeze specified on the label.
must be fresh and in good quality.
5. When you put unfrozen food in the
• Foodstuff must be divided into product, place them in a way that they
portions according to the family’s daily do not contact with frozen food. A cool-
or meal based consumption needs. pack may be placed on foods on the 3rd
• Foodstuff must be packaged in an shelf from top to bottom to prevent
airtight manner to prevent them from heating.
drying even if they are going to be kept 6. Ensure that raw food do not contact
for a short time. with cooked food in the refrigerator.
• Materials to be used for packagings
must be resistant to cold and humidity
and they must be airtight. The
packaging material of the food must be
at a sufficient thickness and durability.
Otherwise the food hardened due to
freezing may puncture the packaging.
It is important for the packaging to be
closed securely for safe storage of the
food.
• Frozen food must be used
immediately after they are thawed and
they should never be re-frozen.
• Please observe the following
instructions to obtain the best results.
1. Activate the fast freezing function by
pressing the «Fast Freeze» button 24
hours before loading the food to be
frozen.
2. 24 hours after pressing the button,
place your hot food in the first and
second shelves of the product.
3. The fast freezing function will be
automatically inactivated after 52
hours.

Refrigerator/User Manual 19 / 26 EN
 Operating the product
Cooler
Compartment Remarks
Settings
-20°C This is the default, recommended setting.
These settings are recommended when the ambient temperature
-21, -22, -23
is higher than 30°C or when you think the refrigerator is not cool
or -24°C
enough due to frequent opening and closing of the door.
Use when you want to freeze your food in a short time.
Fast Freezing Recommended for maintaining the quality of meat and fish
products.
6.4 Deep-freeze information
6.3 Recommendations for Food must be frozen as rapidly as
preservation of frozen food possible when they are put in the freezer
• Pre-packed commercially frozen food in order to keep them in good quality.
should be stored in accordance with the It is possible to preserve the food
frozen food manufacturer's instructions for a long time only at -18°C or lower
in a frozen food storage compartment. temperatures.
• To ensure that the high quality You can keep the freshness of food
supplied by the frozen food for many months (at -18°C or lower
manufacturer and the food retailer is temperatures in the deep freeze).
maintained, following points should be
noted:
WARNING! A
• Foodstuff must be divided into
1. Put packages in the freezer as
portions according to the family’s daily or
quickly as possible after purchase.
meal based consumption needs.
2. Ensure that contents of the • Foodstuff must be packaged in an
package are labeled and dated. airtight manner to prevent them from
3. Do not exceed "Use By", "Best
drying even if they are going to be kept
Before" dates on the packaging. for a short time.
Defrosting Materials necessary for packaging:
• Cold resistant adhesive tape
The freezer compartment defrosts • Self-adhesive label
automatically. • Rubber rings
• Pen
Materials to be used for packaging
the foodstuff must be tear-proof and
resistant to cold, humidity, dour, oils and
acids.
Foodstuff to be frozen should not be
allowed to come in contact with the
previously frozen items to prevent their
partial thawing. Thawed out
food must be consumed and must not be
frozen again.

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7 Maintenance and cleaning
Cleaning your fridge at regular inter- • Never use cleaning agents or water
vals will extend the service life of the that contain chlorine to clean the
product. outer surfaces and chromium coated
parts of the product. Chlorine causes
B WARNING: corrosion on such metal surfaces.
Unplug the product before cleaning it.
• Never use gasoline, benzene or 7.1 Avoiding bad odours
similar substances for cleaning • Materials that may cause odour
purposes. are not used in the production of
• Never use any sharp and abrasive our refrigerators. However, due
tools, soap, household cleaners, to inappropriate food preserving
detergent and wax polish for conditions and not cleaning the
cleaning. inner surface of the refrigerator as
• For non-No Frost products, required can bring forth the problem
water drops and frosting up to a of odour. Pay attention to following
fingerbreadth occur on the rear wall to avoid this problem:
of the Fridge compartment. Do not • Keeping the refrigerator clean is
clean it; never apply oil or similar important. Food residuals, stains, etc.
agents on it. can cause odour. Therefore, clean
• Only use slightly damp microfiber the refrigerator with bi-carbonate
cloths to clean the outer surface of dissolved in water every few months.
the product. Sponges and other types Never use detergents or soap.
of cleaning cloths may scratch the • Keep the food in closed containers.
surface Microorganisms spreading out from
• Dissolve one teaspoon of bi- uncovered containers can cause
carbonate in half litre of water. Soak unpleasant odours.
a cloth with the solution and wrung it • Never keep the food that have
thoroughly. Wipe the interior of the passed best before dates and spoiled
refrigerator with this cloth and the in the refrigerator.
dry thoroughly.
• Make sure that no water enters the
lamp housing and other electrical 7.2 Protecting the
items. plastic surfaces
• If you will not use the refrigerator Do not put liquid oils or oil-cooked meals
for a long period of time, unplug it, in your refrigerator in unsealed contai-
remove all food inside, clean it and ners as they damage the plastic surfaces
leave the door ajar. of the refrigerator. If oil is spilled or sme-
• Check regularly that the door gaskets ared onto the plastic surfaces, clean and
are clean. If not, clean them. rinse the relevant part of the surface at
• To remove door and body shelves, once with warm water.
remove all of its contents.
• Remove the door shelves by pulling
them up. After cleaning, slide them
from top to bottom to install.

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8. Troubleshooting
Check this list before contacting the • Defrosting is active. >>> This
service. Doing so will save you time is normal for a fully-automatic
and money. This list includes frequent defrosting product. The defrosting is
complaints that are not related to faulty carried out periodically.
workmanship or materials. Certain • The product is not plugged in. >>>
features mentioned herein may not Make sure the power cord is plugged
apply to your product. in.
The refrigerator is not working. • The temperature setting is incorrect.
• The power plug is not fully settled. >>> Select the appropriate
>>> Plug it in to settle completely temperature setting.
into the socket. • The power is out. >>> The product
• The fuse connected to the socket will continue to operate normally
powering the product or the main once the power is restored.
fuse is blown. >>> Check the fuses. The refrigerator’s operating noise is
Condensation on the side wall of the increasing while in use.
cooler compartment (MULTI ZONE, • The product’s operating performance
COOL, CONTROL and FLEXI ZONE). may vary depending on the ambient
• The door is opened too frequently temperature variations. This is normal
>>> Take care not to open the and not a malfunction.
product’s door too frequently. The refrigerator runs too often or for
• The environment is too humid. >>> too long.
Do not install the product in humid • The new product may be larger than
environments. the previous one. Larger products will
• Foods containing liquids are kept run for longer periods.
in unsealed holders. >>> Keep the • The room temperature may be high.
foods containing liquids in sealed >>> The product will normally run
holders. for long periods in higher room
• The product’s door is left open. >>> temperature.
Do not keep the product’s door open • The product may have been recently
for long periods. plugged in or a new food item is
• The thermostat is set to too low placed inside. >>> The product
temperature. >>> Set the thermostat will take longer to reach the set
to appropriate temperature. temperature when recently plugged
Compressor is not working. in or a new food item is placed inside.
• In case of sudden power failure This is normal.
or pulling the power plug off and • Large quantities of hot food may have
putting back on, the gas pressure been recently placed into the product.
in the product’s cooling system is >>> Do not place hot food into the
not balanced, which triggers the product.
compressor thermic safeguard. • The doors were opened frequently or
The product will restart after kept open for long periods. >>> The
approximately 6 minutes. If the warm air moving inside will cause the
product does not restart after this product to run longer. Do not open
period, contact the service. the doors too frequently.
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 Troubleshooting
• The freezer or cooler door may be The temperature in the cooler or the
ajar. >>> Check that the doors are freezer is too high.
fully closed. • The cooler compartment temperature
• The product may be set to is set to a very high degree. >>>
temperature too low. >>> Set the Temperature setting of the cooler
temperature to a higher degree and compartment has an effect on
wait for the product to reach the the temperature in the freezer
adjusted temperature. compartment. Wait until the
• The cooler or freezer door gasket temperature of relevant parts reach
may be dirty, worn out, broken or the sufficient level by changing the
not properly settled. >>> Clean or temperature of cooler or freezer
replace the gasket. Damaged / torn compartments.
door gasket will cause the product to • The doors were opened frequently or
run for longer periods to preserve the kept open for long periods. >>> Do
current temperature. not open the doors too frequently.
The freezer temperature is very • The door may be ajar. >>> Fully close
low, but the cooler temperature is the door.
adequate. • The product may have been recently
• The freezer compartment plugged in or a new food item is
temperature is set to a very low placed inside. >>> This is normal.
degree. >>> Set the freezer The product will take longer to reach
compartment temperature to a higher the set temperature when recently
degree and check again. plugged in or a new food item is
The cooler temperature is very placed inside.
low, but the freezer temperature is • Large quantities of hot food may have
adequate. been recently placed into the product.
• The cooler compartment temperature >>> Do not place hot food into the
is set to a very low degree. >>> product.
Set the freezer compartment Shaking or noise.
temperature to a higher degree and • The ground is not level or durable.
check again. >>> If the product is shaking when
The food items kept in cooler moved slowly, adjust the stands to
compartment drawers are frozen. balance the product. Also make sure
• The cooler compartment temperature the ground is sufficiently durable to
is set to a very low degree. >>> bear the product.
Set the freezer compartment • Any items placed on the product may
temperature to a higher degree and cause noise. >>> Remove any items
check again. placed on the product.
The product is making noise of liquid
flowing, spraying etc.
• The product’s operating principles
involve liquid and gas flows. >>> This
is normal and not a malfunction.

Refrigerator/User Manual 23 / 26 EN
 Troubleshooting
There is sound of wind blowing • The product is not standing in full
coming from the product. upright position on the ground. >>>
• The product uses a fan for the cooling Adjust the stands to balance the
process. This is normal and not a product.
malfunction. • The ground is not level or durable.
There is condensation on the >>> Make sure the ground is level
product’s internal walls. and sufficiently durable to bear the
• Hot or humid weather will increase product.
icing and condensation. This is normal The vegetable bin is jammed.
and not a malfunction. • The food items may be in contact
• The doors were opened frequently or with the upper section of the drawer.
kept open for long periods. >>> Do >>> Reorganize the food items in the
not open the doors too frequently; if drawer.
open, close the door. If The Surface Of The Product Is Hot.
• The door may be ajar. >>> Fully close • High temperatures may be observed
the door. between the two doors, on the side
There is condensation on the panels and at the rear grill while
product’s exterior or between the the product is operating. This is
doors. normal and does not require service
• The ambient weather may be humid, maintenance!Be careful when
this is quite normal in humid weather. touching these areas.
>>> The condensation will dissipate The screen is flashing and a red
when the humidity is reduced. exclamation mark (!) is shown.
The interior smells bad. • The product has lost power
• The product is not cleaned regularly. temporarily >>> Check the contents
>>> Clean the interior regularly using and press the alarm off button to
sponge, warm water and carbonated clear message.
water. • The contents are warm >>> restart
• Certain holders and packaging the appliance at the power socket
materials may cause odour. >>> and press the alarm off button to
Use holders and packaging materials clear message.
without free of odour.
• The foods were placed in unsealed
holders. >>> Keep the foods in A WARNING:
sealed holders. Micro-organisms If the problem persists after following
may spread out of unsealed food the instructions in this section, contact
items and cause malodour. Remove your vendor or an Authorised Service. Do
any expired or spoilt foods from the not try to repair the product.
product.
The door is not closing.
• Food packages may be blocking
the door. >>> Relocate any items
blocking the doors.

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 9 Beko Customer Care
Before you call Beko for service or assistance...
Refer to your User Guide and check the following:

1. Your Appl iance is correctly installed.

2. Your Appliance is connected to power.
3. You are familiar with its normal mode of operation
4. You have read the ‘Recommended solutions for the problems’

If after checking the points above, the problem still exists, please call our
Beko Customer Care hotline as listed below:-

If calling from Australia....

Beko Customer Care and talk to one of our consultants.
Toll Free Toll Free 1300AUBEKO 1300 282 356
Email:[email protected] * Fax: (07) 55493546

If calling from New Zealand....

Beko Customer Care and talk to one of our consultants.
Toll Free 0800NZBEKO 0800 69 2356
Email: [email protected] * Fax: (+617) 55493546

* If you contact us by Email please provide the following details:

Your name and Address

Date of Purchase
Model Number
Serial Number
Complete description of the problem or request

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