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BSBPMG530 Student Assessment Tasks Version 1.0

This assessment requires completing a project portfolio twice for two separate projects. It involves obtaining project authorization, developing a scope management plan, and managing scope changes. Real workplace or business projects are recommended to apply skills practically. Proper policies around project management and communication must be followed.
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0% found this document useful (1 vote)
163 views43 pages

BSBPMG530 Student Assessment Tasks Version 1.0

This assessment requires completing a project portfolio twice for two separate projects. It involves obtaining project authorization, developing a scope management plan, and managing scope changes. Real workplace or business projects are recommended to apply skills practically. Proper policies around project management and communication must be followed.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 43

BSBPMG530 Manage project scope

Final results record

Student name:

Assessor name:

Date

Final assessment results

Result

Task Type Satisfactory Unsatisfactory Did not submit

Assessment Task 1 Knowledge questions S U DNS

Assessment Task 2 Project Portfolio S U DNS

Overall unit results C NYC

Feedback

◻ My performance in this unit has been discussed and explained to me.

◻ I would like to appeal this assessment decision.

Student signature: Date:

◻ I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.

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BSBWRT301 Write simple documents Trainer Guide

Assessor signature: Date:

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BSBPMG530 Manage project scope

Introduction

The assessment tasks for BSBPMG530 Manage project scope are outlined in the assessment plan
below. These tasks have been designed to help you demonstrate the skills and knowledge that you
have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also
follow the advice provided in the Business Works Student User Guide. The Student User Guide
provides important information for you relating to completing assessment successfully.

Assessment for this unit


BSBPMG530 Manage project scope describes the performance outcomes, skills and knowledge
required to Manage project scope. It covers leadership strategies to motivate and inspire
individuals and organisations to work constructively toward attainment of program benefits through
consolidating program vision, managing risks and supporting staff.
For you to be assessed as competent, you must successfully complete two assessment tasks:

● Assessment Task 1: Knowledge questions – You must answer all questions correctly.

● Assessment Task 2: Project – You must work through a range of activities and complete a
project portfolio.

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BSBPMG530 Manage project scope

Assessment Task 1: Knowledge questions

Information for students


Knowledge questions are designed to help you demonstrate the knowledge which you have
acquired during the learning phase of this unit. Ensure that you:

● review the advice to students regarding answering knowledge questions in the Business
Works Student User Guide

● comply with the due date for assessment which your assessor will provide

● adhere with your College’s submission guidelines

● answer all questions completely and correctly

● submit work which is original and, where necessary, properly referenced

● submit a completed cover sheet with your work

● avoid sharing your answers with other students.

Assessment information
i
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide. Refer to the appendix for information on:

● where this task should be completed

● the maximum time allowed for completing this assessment task

● whether or not this task is open-book.

Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix C of the Student User Guide. However, if your
College has provided you with an assessment cover sheet, please ensure that you use
that.

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BSBPMG530 Manage project scope

Questions
Provide answers to all of the questions below:

1. Identify and describe two documents that can be used to initiate projects.

2. Identify and describe two key components of a project scope management plan.

3. Describe two factors that can impact on a project scope.

4. Explain the purpose of a change control plan within a project scope management plan, and
summarise the key processes that should be followed in order to control changes within a
project.

5. Explain two methods that can be used to measure project outcomes and progress and provide
example to illustrate each.

6. Describe two methods for segmenting and documenting a work break down structure (WBS).

7. Identify and describe two problem areas likely to be encountered in scope management.

8. Explain the concept of the project life cycle and the importance of scope management within
this cycle.

9. Identify three project management tools and explain their use in project scope management.

10. Outline the key role and at least four responsibilities of a project manager when planning a
project.

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BSBPMG530 Manage project scope

Assessment Task 1: Checklist STUDENT


ASSESSMENT TASKS
Student’s name:

Did the student provide a Completed


sufficient and clear answer successfully? Comments
that addresses the
suggested answer for the Yes No
following?

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

◻ ◻
Task outcome:
Satisfactory Not satisfactory

Assessor signature:

Assessor name:

Date:

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BSBPMG530 Manage project scope

Assessment Task 2: Project Portfolio

Information for students


In this task, you are required to demonstrate your skills and knowledge by working through a
number of activities and completing and submitting a project portfolio.
You will need access to:

● a suitable place to complete activities that replicates a business environment including a


meeting space and computer and internet access

● your learning resources and other information for reference

● Project Portfolio template

● Simulation Pack (if you need a case study).

Ensure that you:

● review the advice to students regarding responding to written tasks in the Business Works
Student User Guide

● comply with the due date for assessment

● which your assessor will provide

● adhere with your College’s submission guidelines

● answer all questions completely and correctly

● submit work which is original and, where necessary, properly referenced

● submit a completed cover sheet with your work

● avoid sharing your answers with other students.

Assessment information

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BSBPMG530 Manage project scope

Information about how you should complete this assessment can be found in Appendix
i
A of the Business Works Student User Guide. Refer to the appendix for information on:

● where this task should be completed

● how your assessment should be submitted.

Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your
College has provided you with an assessment cover sheet, please ensure that you use
that.

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BSBPMG530 Manage project scope

Activities
Complete the following activities:

1. Carefully read the following:

This project requires you to determine and manage a project scope on two
separate occasions. For each project scope, you must obtain project authorisation,
develop a scope management plan and manage project scope changes.
You can do this for two real projects at your workplace, for two projects associated
with a start-up business you are working on yourself or you can use the Simulation
Pack provided.

Vocational education and training is all about gaining and developing practical skills
that are industry relevant and that can help you to succeed in your chosen career.
For this reason, basing your project on real relationships with classmates or work
colleagues will mean that you are applying your knowledge and skills in a relevant,
practical and meaningful way!

If you use your own business or workplace, make sure it has policies and
procedures that address project management (including project authorisation and
change control procedures) and communication protocols already developed. Your
projects should require at least one scope change each (see step 6 for more
details). You should also have sufficient numerical information to monitor the
impact of the scope changes to the timing, cost and quality constraints of the
project. Speak to your assessor to get approval if you want to base this on your
own business.
If you are basing this assessment on the case study business, read through the
Simulation Pack in preparation for this assessment. All the information needed to
complete this assessment is contained in the Simulation pack.
You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below. Before you begin, complete page 4 of your Project
Portfolio. You must describe the organisation you are basing this assessment on
and provide a short description of two projects for which you’ll manage the scope.

Start working on Section 1 of your project portfolio. Steps 2 and 3 form part of
i
Section 1.
If you are basing this assessment on Native Bush Spices Australia, further
information to complete the next steps is available in the Simulation Pack.

2. For each project, write a project authorisation request.

Before you begin, make sure you are familiar with any policies, procedures,
i
protocols and templates that address project management.

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BSBPMG530 Manage project scope

If you are basing this assessment on the case study, review Native Bush Spices
Australia’s project management policy and procedures, communication policy and
procedures as well as the Project Authorisation Template.

You are required to write a Project authorisation request. As part of this request:

● provide a broad overview of the project (so as to gain initial approval).

● briefly describe the project goals and deliverables, as well as the benefits and
impact on the organisation.

● briefly describe the resources that will be required to conduct this project,
including the proposed budget.

● provide a high-level project schedule.

● briefly describe the proposed project governance arrangements in accordance


with the project management policy and procedure (i.e. what are the
proposed/allowed project delegations and authorisations?).

● request authorisation to proceed to the detailed planning phase of the project.

Separate authorisation requests are required for each project.


i
If your business has its own Project authorisation template, use it (make sure you
include all the requirements listed above). Otherwise, use the template provided in
the Simulation Pack.
The text of the Project authorisation request should be in grammatically correct
English, written in an appropriate (polite, business-like) style.

3. Seek authorisation to proceed.

Draft an email to an appropriate senior manager to request authorisation for your


project (assume that your written Project authorisation request is attached to the
email).
Your email should introduce and summarise the contents of the written Project
authorisation request and seek their feedback and approval to move forward with
the project. In particular:

● confirm that the details in the Project authorisation request are approved.

● seek authorisation to utilise the listed resources.

● confirm that the project delegations and authorisations are acceptable.

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BSBPMG530 Manage project scope

Separate emails are required for each project.


i
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.

Make sure you have answered all questions in Section 1.


You are required to attach certain documents as part of your evidence – review the
documents you need to attach as outlined in Section 1 of the Project Portfolio.
Submit Section 1 to your assessor.

Start working on Section 2 of your project portfolio. Steps 4 and 5 form part of
i
Section 2.
If you are basing this assessment on Native Bush Spices Australia, further
information to complete the next steps is available in the Simulation Pack.

4. For each project, meet with stakeholders to determine, negotiate and agree on the project
scope.

Assume that you have been provided with approval to proceed with the project as
i
set out in your project authorisation request.
You are required to meet with at least two stakeholders for each project. If you are
using the case study, assume you are meeting with the Operations Manager and
CEO of Native Bush Spices Australia.
Prepare for the meeting by reading through steps 4 and 5 and making notes to
guide your discussion.

At the meeting, you will be required to:

● negotiate project boundaries (such as the budget or timelines)

● agree on the desired project outcomes.

● agree on scope management procedures and processes.

Each meeting should take 20 minutes. This will either be attended in person by
i
your assessor or they will attend online. If you are in the workplace, you may like to
video record the session for your assessor to watch later (attach proof to Section 1
of your portfolio). Your assessor can provide you with more details at this step.
Make sure you follow the instructions above and meet the timeframes allocated.
During the meeting, you will need to demonstrate effective communication and
negotiation skills including:

● speaking clearly and concisely

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BSBPMG530 Manage project scope

● using non-verbal communication to assist with understanding

● asking questions to identify required information

● responding to questions as required

● using active listening techniques to confirm understanding

● being prepared for negotiation

● facilitating agreement on outcomes

● using problem solving skills to identify solutions.

5. For each project, document the project scope.

Before you begin, review the following links. You may use them to assist you in
i
developing your plan.
http://www.pm4dev.com/resources/docman/pm4dev-ebooks/7-project-scope-
management/file.html
https://www.kazoohr.com/resources/library/constructive-feedback-examples

Based on the outcomes of your meeting with the stakeholders, develop a detailed
project scope management plan. Your plan should reflect what was discussed at
the meeting and:

● provide an introduction and background to the project, including business


needs and drivers.

● explain measurable project benefits.

● outline the criteria for success for the project (outcomes and outputs).

● describe at least one project assumption.

● describe at least one factor on which the project is dependent.

● describe at least one project constraint.

● describe at least two project risks.

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BSBPMG530 Manage project scope

● identify the project stakeholders,

● develop and document the Work Breakdown Structure.

● describe scope control management processes that will be followed (include


procedures for changes to the project scope, such as a written change request
- step 6 will require you to implement this).

Separate plans are required for each project.


i
If your business has its own Project scope template, use it (make sure you include
all the requirements listed above). Otherwise, use the template provided in the
Simulation Pack.
The text of the Project scope should be in grammatically correct English, written in
an appropriate (polite, business-like) style.
If you are using the case study (Native Bush Spices Australia):
For the web-design project: to develop the work breakdown structure, you must
research the typical steps involved with developing a website, assuming this work
will be contracted out to website designers and content writers.
For the product range expansion project: to develop the work breakdown structure,
you must research the typical steps involved with market research and establishing
collaborative relationships, assuming that the Operations Manager of Native Bush
Spices Australia will meet with potential organisations and choose the best
partnership.

Make sure you have answered all questions in Section 2.


You are required to attach certain documents as part of your evidence – review the
documents you need to attach as outlined in Section 2 of the Project Portfolio.
Submit Section 2 to your assessor.

Start working on Section 3 of your project portfolio. Steps 6,7 and 8 form part of
Section 3.
If you are basing this assessment on Native Bush Spices Australia, further
information to complete the next steps is available in the Simulation Pack.
If you are basing this assessment on your own business or workplace, your projects
should require at least one scope change each. You should have sufficient
numerical information to monitor the impact of the scope changes to the timing,
cost and quality constraints of the project.

6. For both projects, implement change procedures.

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BSBPMG530 Manage project scope

Write a change request for at least one change.

Separate change requests are required for each project.


i
If your business has its own Change request template, use it. Otherwise, use the
template provided in the Simulation Pack.
The text of the Change request should be in grammatically correct English, written
in an appropriate (polite, business-like) style.

7. Manage the scope changes.

Write a draft email to an appropriate senior manager to request authorisation for


the change (assume that your written Change request is attached to the email).
Your email should:

● introduce and summarise the contents of the change request.

● explain the impact of the changes on the timing, cost and quality constraints
on the project.

● ask for their feedback and approval.

● list any scope management issues you’ve experienced in the project so far (at
least one).

● recommend improvements for future projects (at least one).

Separate emails are required for each project.


i
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
If you are basing this assessment on Native Bush Spices Australia, the email
should be sent to the Operations Manager.

8. Document scope changes

Assume that your requested changes have been approved.


i
If you are basing this assessment on the case study, assume that the Operations
Manager has approved an increase in the budget to allow Visualweb to develop the
website.

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BSBPMG530 Manage project scope

Update your project scope document to reflect the changes.

Highlight your changes to make them obvious (e.g. using a different colour or a
i
highlighting tool).
Change the version number of your scope document.

9. Submit your completed Project Portfolio

Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and
grammar as necessary.
Submit to your assessor for marking.

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BSBPMG530 Manage project scope

Assessment Task 2: Checklist

Student’s name:

Completed
successfully? Comments

Did the student on two occasions: Yes No

Interpret and analyse information from a


range of complex texts?

Write a project authorisation request,


including:

● a broad overview of the project (so


as to gain initial approval).

● a description of the project goals


and deliverables, as well as the
benefits and impact on the
organisation.

● a description of the resources that


will be required to conduct this
project, including the proposed
budget.

● a high-level project schedule.

● the proposed project governance


arrangements in accordance with
the project management policy and
procedure.

● a request for authorisation to


proceed to the detailed planning
phase of the project.

Seek authorisation to proceed by


drafting an email to an appropriate
senior manager that includes:

● confirmation that the details in the


Project authorisation request are

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BSBPMG530 Manage project scope

approved.

● request for authorisation to utilise


the listed resources.

● confirmation that the project


delegations and authorisations are
acceptable.

Meet with at least two stakeholders to


determine, negotiate and agree on the
project scope, including:

● negotiating project boundaries


(such as the budget or timelines).

● agreeing on the desired project


outcomes.

● agreeing on scope management


procedures and processes.

● demonstrating effective
communication skills.

Document the project scope using a


relevant template that includes:

● an introduction and background to


the project, including business
needs and drivers.

● measurable project benefits.

● criteria for success for the


project (outcomes and outputs).

● at least one project assumption.

● at least one factor on which the


project is dependent.

● at least one project constraint.

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BSBPMG530 Manage project scope

● at least two project risks.

● the project stakeholders,

● Work Breakdown Structure.

● scope control management


processes that will be followed

Implement change procedures by


completing a change request.

Manage scope changes by drafting an


email to an appropriate senior manager
that includes:

● summary of the change request.

● the impact of the changes on the


timing, cost and quality constraints
on the project.

● request for feedback and approval.

● at least one scope management


issue experienced in the project so
far.

● at least one recommendation for


improvements for future projects.

Document scope changes.

◻ ◻
Task outcome:
Satisfactory Not satisfactory

Assessor signature:

Assessor name:

Date:

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BSBPMG530 Manage project scope

Case Study

Native Bush Spices Australia is based in Coffs Harbour, NSW. The business was established in
2010 to cater for a demand for Australian native food products. The company has organic
certification. The company manufactures and retails a range of organic, Australian native foods
including Native herbs and spices, Native herbal teas and Native fruit jams and conserves.
Currently the business is selling its products through a number of small supermarkets and health
stores throughout Australia. The company also has a very basic website that includes four pages:
Home, About Us, Products and Contact Details.
The company’s overall business objectives for the next three years are to increase sales and
create brand awareness, develop a broader product range, as well as expand into overseas
markets, most likely Hong Kong, Japan and Singapore.
The company’s target customers are those that enjoy gourmet foods.
The age range of Australian consumers buying products is between 35 and 65.
Most consumers are health conscious, care about protecting the environment and have an average
annual income of $80,000.
The company currently employs the following staff in its head office: CEO, Operations Manager,
Marketing Manager, Customer Service Officer and two administration staff. Ten staff are employed
in the factory making and distributing the products.
It has been decided that a new website is needed as part of the marketing communications
strategy. The new web site is seen as a critical part of the company’s expansion strategy. The
company has also decided to expand their product range at the same time to meet the market
demand from a broader customer base.
After doing extensive vendor due diligence, the Operations Manager has selected Manager
Networks to oversee the website design project as well as the product range expansion project
(Manager Networks is an organisation that provides networking events for business people across
Australia. They have recently expanded their business to include professional consultancy
services).
As a project manager (employed by Manager Networks), you have been asked to manage the web
design project and product expansion project for the client, Native Bush Spices Australia.
You will report to/receive instruction from the Operations Manager of Native Bush Spices Australia.
As with all projects, project authorisation needs to be obtained, as well as a detailed project
scoping conducted prior to the project’s commencement.

Information specific to Web design project (Sections 1 and 2 of the Project


Portfolio)
The Native Bush Spices Australia’s Operations Manager has provided the following information to
assist with the initial project authorisation and the following development of the project
management scoping document:

● Inclusions: Website is to include a shopping cart, so customers can order products directly
through the website. Customers should also be able to access recipes and general information
about the health benefits of bush spices.

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BSBPMG530 Manage project scope

● New website implemented within 2 months from the implementation of the project plan, sales
show 20% increase over 12 months, market research shows brand increasingly recognised.

● Budget available for development of website is $8,500.

● Website to be developed by a skilled contractor. SEO optimisation also required. Content


needs to be professionally written.

Information specific to the Web design project (Section 3 of the Project


Portfolio)
After a period of time, the project scope was approved and implemented. It has now been running
for four weeks, and the website is progressing.
The status of the project is as follows:
The content has been developed for the website within the required timeline of 1 month from the
implementation of the project plan, and at the specified cost. A public relations consultancy
company, PR Pulse wrote the content for $5000. You have signed off on the content, as it met the
brief.
You have just received an email from the Marketing Manager:

Dear Project Manager

Thanks for sending through the content for the website written by the consultants, PR Pulse. I have
reviewed their website and services they offer and, given the quality of the work provided, I would
like you to prepare one newsletter and at least four blogs to be included as part of the web site
launch. I think this would greatly increase the quality and usefulness of our website. I have spoken
to Marlene from PR Pulse who advised that this work would be at a cost of $2,000 which I would
hope could be accommodated within the project timeline. Marlene has requested a formal email to
confirm that she can go ahead with the changes.
Please fill out a project Change Request Form and send it to the Operations Manager for
authorisation. I have already spoken with the Operations Manager and have their verbal approval.

Kind Regards
Marketing Manager

The Manager Networks Project Manager has been surprised at the hands-on involvement of the
Marketing Manager, especially his conversation with PR Pulse without his knowledge.
Three quotes have been received from website developers as follows:

● Bestweb Design $5,750, timing indicated as 4 weeks. The examples they gave of websites
that they have developed do not seem to be suitable.

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BSBPMG530 Manage project scope

● Visualweb $8,000, timing indicated as 8 weeks. The examples they gave of websites that they
have developed seem to be along the lines required.

● Web designs Australia $9,000, timing indicated as 12 weeks. The examples they gave of web
sites that they have developed seem to be along the lines required.

Information specific to Product range expansion project (Sections 1 and 2 of


the Project Portfolio)
The Native Bush Spices Australia’s Operations Manager has provided the following information to
assist with the initial project authorisation and the following development of the project
management scoping document:

● Inclusions: Product range should be expanded to include complementary products such as


native plant seedlings from another organisation (a collaborative relationship is required with
an appropriate organisation). Research is required to identify market requirements and
demand for specific products.

● The cooperative relationship should only be established once market research has been
performed.

● Collaborative relationship established within 6 months from the implementation of the project
plan. Market research shows increases customer satisfaction and suitable demand for the new
products.

● Budget available for research and development of new product range is $6,000.

● The collaborative relationship with other organisation must sell products under the “Native
Bush Spices Australia” brand. Market research should target a range of generations.

Information specific to Product range expansion project (Section 3 of the


Project Portfolio)
After a period of time, the project scope was approved and implemented. Five weeks have passed
and market research (cost of $2000) has been conducted for the following age groups:

● 15 – 22 years old

● 23 – 30 years old

● 31 – 35 years old

● 36 – 45 years old

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BSBPMG530 Manage project scope

● 46 – 60 years old

● 61+ years old.

In response to the research, you have just received an email from the Marketing Manager:

Dear Project Manager

Thanks for sending through marketing research results. I have reviewed the results. Although they
are comprehensive, I would like more information about the people your surveyed (gender,
profession, income bracket etc.).
I realise that further analysis and even market research is required. However, we cannot make an
informed decision before we fully understand the customers.
Please will you adjust the scope of this project to include results according to a breakdown of
customer information. The marketing team estimates this additional research to cost $3000 and
take another 3 weeks.

Kind Regards
Marketing Manager

Once again, the Manager Networks Manager is frustrated that the Marketing Manager is making
decisions and not going through the Operations Manager. Only once market research is
complete, an appropriate cooperative partnership can be identified and established.

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BSBPMG530 Manage project scope

Native Bush Spice Australia

Project Management Policy and Procedures

1. Purpose
Native Bush Spice Australia adopts a standard approach to project management to ensure the
consistent use of project management procedures and templates.
This policy and procedure is designed to specify the requirements for managing projects to ensure
that project scope is articulated, stakeholders are involved, risks are managed, and project benefits
are maximized.
This policy and procedure applies to all projects.

2. Types of project
Generally, there are three types of project: small project, medium project and large project which is
determined through the project amount.
In each of the above cases the following staff are to be involved.

Small Project (under $10,000)

● Project Manager

● Project team member (generally the Customer Service Officer)

● Senior management team to approve project management scope plan and kept informed of
progress.

Medium Project ($10,000 - $50,000)

● Project Manager

● Project team member (generally the Customer Service Officer)

● Senior Manager to be regularly updated on progress

● Senior management team to approve project management scope plan and kept informed of
progress.

Large Project ($50,000 plus)

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BSBPMG530 Manage project scope

● Project Manager (Senior Manager)

● Project team member (Senior Manager)

● Project Steering Group

Project staff will vary depending on the type of project.

3. Project Phases
All projects should progress through the following project phases.

Stage one
Stage one of the project management process is triggered when a staff member or team identifies
the need to solve a problem, improve a process or implement a new service. It defines what the
project will attempt to achieve based on appropriate business justification.
At this stage, the staff member or team must complete the project authorisation template to gain
authorisation for the detailed project scope management planning.

Stage two
Stage two of the project management includes defining and documenting the project scope in the
project scope management plan.
Key tasks involved in this phase include:

● Identifying project benefits, outcomes and outputs

● Making an initial assessment of project size and required staff.

● Completing a project scoping using the Native Bush Spices Australia project scope template.

The project scope management plan must be completed within 2 weeks of the project authorisation
being given approval.
The project scope management plan must be reviewed by the senior management team prior to
final approval. Where any issues are identified from the project management plan scoping, it is
possible that the project may not proceed.

Stage three
The purpose of this phase is to determine how the project will be executed. This means developing
a project management plan based on the project scope. The Australian Native Bush Spice project
management template should be use. Essentially the preparation of a detailed model of the work
required to achieve the project objectives is required and confirmation of the budget and project
arrangements suggested in the Business Case. Risks are also defined and documented in a risk
management plan A detailed schedule is also prepared.

Stage four

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BSBPMG530 Manage project scope

The purpose of this phase is to implement the project. Regular reports of the progress of the
project should be provided to relevant staff, as well as regular meetings as outlined in the project
management plan.

Stage five
This is the final phase of the project and is the formal closure of the delivery component of the
project. It has two main outcomes:

● The handover of project outputs to the operational areas responsible for ongoing support and
maintenance (if applicable to the project); and

● The evaluation of the success of the project

The evaluation of the success of the project is important part of the project. The actual project
outcomes and cost must be compared with the planned outcomes and determine whether what
was achieved by the project was worth the amount invested.
Project recommendations to be included in project evaluation report should include a
recommendation to close project.

4. Project Communication
It is expected that the project team meet at least weekly depending on the size of the project. A
brief email summarising the meeting outcomes must be sent to senior management.
Weekly reports must also be sent to senior management regarding project progress.
All project issues arising must be documented in the project issues register.

5. Project record keeping


A project folder is to be established for each project. The overall folder should be the name of the
project e.g. Human Resources Information System Project and sub-folders should be created
including folders for the business case, project management plan, project reports, minutes and any
other relevant folders e.g. briefs to contractors. All documents should include the version number,
date and title of document.

6. Project change requests


Changes to a project’s scope should be handled as described:

1. Change request initiated and documented in a Change Request Form

2. The request should be investigated initially by the project team member and importantly
should be able to define the business value to the project.

3. The Operations Manager will then analyse if the change is feasible and give the initial
approval to proceed.

4. Any changes will need to be recorded and the WBS updated if required.

5. If no changes approved, then this should still be logged.

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6. Appropriate changes to the budget should also be incorporated if relevant

7. The project definition should be updated if the approved scope change results in a substantial
change to the overall project.

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BSBPMG530 Manage project scope

Native Bush Spice Australia

Project Authorisation
Project Name:

Project Manager:

Project Overview: Provide a broad project overview.

1. Intended Outcomes
Briefly describe the project goals and deliverables, as well as the benefits and impact on the
organisation.

2. Resource Requirements
Briefly describe the resources that will be required to conduct this project, including the proposed
budget.

3. Proposed Schedule

Planning commence

Planning complete

Delivery commence

Delivery complete

4. Proposed Project Governance Arrangements


Briefly describe the proposed project governance arrangements in accordance with the project
management policy and procedure.

We request authorisation to proceed to the detailed planning of the project.

Signature:

Name and title:

Date:

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Native Bush Spice Australia

Project Scope Management Plan

Introduction and background


Provide an introduction and background to the project, including business needs and drivers.

Criteria for success


Outline the criteria for success for the project.

Project assumptions
Describe at least one project assumption.

Project dependencies
Describe at least one factor on which the project is dependent.

Project constraints
Describe at least one project constraint.

Preliminary risk assessment


Describe at least two project risks.

Project stakeholders
Identify the project stakeholders,

Work breakdown structure


Develop and document the Work Breakdown Structure.

Scope control process


Describe scope control management processes that will be followed.

Project change request form


This form is to be completed upon a request for a change to a project. The change must be
approved by senior management.
Client name:

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Project title:
Requested by:
Reference/client id:
Contact number:
Date:

Description of change

Changes required:

Priority level: High Medium


Low

What are the affected phases


and work activities?

Will there be a change in the


budget?

Will there be a change in the


timeline?

Reference any components of


the project that will be affected:

State the business value of the


change:

What actions are required for the


change?

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Status
Pending approval Initial approval Final approval Rejected (please tick).

Actions
Update changes recorded in project management file Signed by:
Changes updated in the WBS Signed by:
Changes made to the budget Signed by:
Update changes to the project timeline Signed by:
Updates made to the project definition Signed by:

Approved by:
Full name:

Signature:

Date:

The request for change form should be kept in the project management file (even if it has been rejected).

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Internal Communication Policy and Procedures

Native Bush Spices Australia aims to enhance and streamline communications (internal and
external) to reinforce the vision and strategic priorities. As such, we will continue to develop and
trial new communication platforms, channels, and tools to improve information sharing and
collaboration between all staff members.
This policy is to be implemented in a way that ensures compliance with relevant legislative
requirements and standards of best practice.
Native Bush Spices Australia expects that staff will use the channels and for business purposes
only and comply with all relevant policies and procedures, the Code of Conduct.

Communication channels
Native Bush Spices Australia has a number of internal communication channels available,
including:

Channel Purpose

Meetings If possible, interaction should take place face-to-face or via telephone. All
information discussed should be summarised in an email.

Staff bulletin This contains Information from the executive to staff which is important
and relevant to their interests, including training, employment vacancies
and important announcements.
Contributions for the Staff Bulletin must be approved in advance by the
contributor’s relevant manager before being sent to the communications
officer for review and inclusion.

Staff surveys These are used to gather information and feedback from all staff
members. Surveys should be sent to staff via email link.

Native Bush Spices The intranet provides important information for staff in an easily
Australia intranet accessible location.
The intranet is to be used for conveying information which is important
and relevant from the executive team to staff. It is the responsibility of the
person contributing the content to ensure the content is factually correct.
All contributions must be approved in advance by the contributor’s
relevant manager.

Enterprise social These may be used by groups of staff to collaborate and communicate
networks (e.g. on projects online (e.g. to share and comment on work-related ideas,
Yammer, Facebook) news and activities). Personal use of these platforms may not be used
during work hours. Use of these networks must comply with the Social
Media Policy.

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Channel Purpose

All Staff emails Emails are used for messages to and between staff. Staff are required to
read all their work-related emails.

Email distribution Email distribution lists may only be used by the executive team and
lists should adhere to the Privacy policy.

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PROJECT
SITHCCC038
PORTFOLIO

produce and serve food


for buffets

PROJECT PORTFOLIO

BSBPMG530 Manage project scope

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Contents

Section 1: Conduct project authorisation activities 32


Section 2: Define project scope 34
Section 3: Manage project scope control processes 37

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Student name:

Assessor:

Date:

Business this assessment is


based on:

Role you’ll assume to


perform this assessment and
how the role contributes to
the broader work goals:

Project descriptions:

List the available workplace


documents (e.g. project
management policy and
procedures):
BSBPMG530 Manage project scope

Section 1: Conduct project authorisation activities

Review policies, procedures,


protocols and templates that
address project management
(including requirements for
project authorisation and
change control procedures).
Highlight any appropriate
information (or make notes)
on the policy and procedure.
Attach proof of the policies
and procedures to this section
of the portfolio.

PROJECT 1: Include name of the Project

Write a Project authorisation


request.
Attach your Project
authorisation request to this
section of your portfolio.

Seek authorisation to proceed


by creating a draft email to
send to an appropriate senior
manager.
Attach your draft email to this
section of your portfolio.

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BSBPMG530 Manage project scope

PROJECT 2: Include name of the Project

Write a Project authorisation


request.
Attach your Project
authorisation request to this
section of your portfolio.

Seek authorisation to proceed


by creating a draft email to
send to an appropriate senior
manager.
Attach your draft email to this
section of your portfolio.

Attach: Project Management policies and procedures ☐

Project authorisation request (project 1) ☐

Draft email (project 1) ☐

Project authorisation request (project 2) ☐

Draft email (project 2) ☐

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Section 2: Define project scope

Summarise any appropriate information related to


project scope.
(access the links provided -
http://www.pm4dev.com/resources/docman/pm4dev-
ebooks/7-project-scope-management/file.html
https://www.kazoohr.com/resources/library/constructive-
feedback-examples)

PROJECT 1: Include name of the Project

Summarise your meeting with


stakeholders.
Who attended the meeting?
What did you negotiate?
Summarise the agreed
project outcomes and scope
management procedures and
processes.
Attach proof of your
stakeholder meeting (unless
already viewed in person by
your assessor).

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BSBPMG530 Manage project scope

Document the project scope,


based on the outcomes of
your stakeholder meeting.
Attach your Scope document
to this section of your
portfolio.

PROJECT 2: Include name of the Project

Summarise your meeting with


stakeholders.
Who attended the meeting?
What did you negotiate?
Summarise the agreed
project outcomes and scope
management procedures and
processes.
Attach proof of your
stakeholder meeting (unless
already viewed in person by
your assessor).

Document the project scope,


based on the outcomes of
your stakeholder meeting.
Attach your Scope document
to this section of your
portfolio.

Attach: Proof of Project 1 stakeholder meeting (unless already



viewed in person by your assessor).

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BSBPMG530 Manage project scope

Project 1 scope document ☐

Proof of Project 2 stakeholder meeting (unless already



viewed in person by your assessor).

Project 2 scope document ☐

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Section 3: Manage project scope control processes

PROJECT 1: Include name of the Project

Write a change request for at


least one change.
Attach your Change request
document to this section of
your portfolio.

Request authorisation for the


change by creating a draft
email to an appropriate senior
manager.
Attach your draft email to this
section of your portfolio.

Make changes to the project


scope by updating the scope
document.
Highlight changes to make
them obvious.
Change the version number
of the document.
Attach the updated scope
document to this section of
your portfolio.

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BSBPMG530 Manage project scope

PROJECT 2: Include name of the Project

Write a change request for at


least one change.
Attach your Change request
document to this section of
your portfolio.

Request authorisation for the


change by creating a draft
email to an appropriate senior
manager.
Attach your draft email to this
section of your portfolio.

Make changes to the project


scope by updating the scope
document.
Highlight changes to make
them obvious.
Change the version number
of the document.
Attach the updated scope
document to this section of
your portfolio.

Attach: Change request (Project 1) ☐

Draft authorisation email (Project 1) ☐

Updated scope document (Project 1) ☐

Change request (Project 2) ☐

Draft authorisation email (Project 2) ☐

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Updated scope document (Project 2) ☐

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