BSBPMG530 Student Assessment Tasks Version 1.0
BSBPMG530 Student Assessment Tasks Version 1.0
Student name:
Assessor name:
Date
Result
Feedback
◻ I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
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BSBWRT301 Write simple documents Trainer Guide
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BSBPMG530 Manage project scope
Introduction
The assessment tasks for BSBPMG530 Manage project scope are outlined in the assessment plan
below. These tasks have been designed to help you demonstrate the skills and knowledge that you
have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also
follow the advice provided in the Business Works Student User Guide. The Student User Guide
provides important information for you relating to completing assessment successfully.
● Assessment Task 1: Knowledge questions – You must answer all questions correctly.
● Assessment Task 2: Project – You must work through a range of activities and complete a
project portfolio.
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● review the advice to students regarding answering knowledge questions in the Business
Works Student User Guide
● comply with the due date for assessment which your assessor will provide
Assessment information
i
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide. Refer to the appendix for information on:
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix C of the Student User Guide. However, if your
College has provided you with an assessment cover sheet, please ensure that you use
that.
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Questions
Provide answers to all of the questions below:
1. Identify and describe two documents that can be used to initiate projects.
2. Identify and describe two key components of a project scope management plan.
4. Explain the purpose of a change control plan within a project scope management plan, and
summarise the key processes that should be followed in order to control changes within a
project.
5. Explain two methods that can be used to measure project outcomes and progress and provide
example to illustrate each.
6. Describe two methods for segmenting and documenting a work break down structure (WBS).
7. Identify and describe two problem areas likely to be encountered in scope management.
8. Explain the concept of the project life cycle and the importance of scope management within
this cycle.
9. Identify three project management tools and explain their use in project scope management.
10. Outline the key role and at least four responsibilities of a project manager when planning a
project.
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Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
◻ ◻
Task outcome:
Satisfactory Not satisfactory
Assessor signature:
Assessor name:
Date:
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● review the advice to students regarding responding to written tasks in the Business Works
Student User Guide
Assessment information
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Information about how you should complete this assessment can be found in Appendix
i
A of the Business Works Student User Guide. Refer to the appendix for information on:
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your
College has provided you with an assessment cover sheet, please ensure that you use
that.
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Activities
Complete the following activities:
This project requires you to determine and manage a project scope on two
separate occasions. For each project scope, you must obtain project authorisation,
develop a scope management plan and manage project scope changes.
You can do this for two real projects at your workplace, for two projects associated
with a start-up business you are working on yourself or you can use the Simulation
Pack provided.
Vocational education and training is all about gaining and developing practical skills
that are industry relevant and that can help you to succeed in your chosen career.
For this reason, basing your project on real relationships with classmates or work
colleagues will mean that you are applying your knowledge and skills in a relevant,
practical and meaningful way!
If you use your own business or workplace, make sure it has policies and
procedures that address project management (including project authorisation and
change control procedures) and communication protocols already developed. Your
projects should require at least one scope change each (see step 6 for more
details). You should also have sufficient numerical information to monitor the
impact of the scope changes to the timing, cost and quality constraints of the
project. Speak to your assessor to get approval if you want to base this on your
own business.
If you are basing this assessment on the case study business, read through the
Simulation Pack in preparation for this assessment. All the information needed to
complete this assessment is contained in the Simulation pack.
You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below. Before you begin, complete page 4 of your Project
Portfolio. You must describe the organisation you are basing this assessment on
and provide a short description of two projects for which you’ll manage the scope.
Start working on Section 1 of your project portfolio. Steps 2 and 3 form part of
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Section 1.
If you are basing this assessment on Native Bush Spices Australia, further
information to complete the next steps is available in the Simulation Pack.
Before you begin, make sure you are familiar with any policies, procedures,
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protocols and templates that address project management.
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If you are basing this assessment on the case study, review Native Bush Spices
Australia’s project management policy and procedures, communication policy and
procedures as well as the Project Authorisation Template.
You are required to write a Project authorisation request. As part of this request:
● briefly describe the project goals and deliverables, as well as the benefits and
impact on the organisation.
● briefly describe the resources that will be required to conduct this project,
including the proposed budget.
● confirm that the details in the Project authorisation request are approved.
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Start working on Section 2 of your project portfolio. Steps 4 and 5 form part of
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Section 2.
If you are basing this assessment on Native Bush Spices Australia, further
information to complete the next steps is available in the Simulation Pack.
4. For each project, meet with stakeholders to determine, negotiate and agree on the project
scope.
Assume that you have been provided with approval to proceed with the project as
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set out in your project authorisation request.
You are required to meet with at least two stakeholders for each project. If you are
using the case study, assume you are meeting with the Operations Manager and
CEO of Native Bush Spices Australia.
Prepare for the meeting by reading through steps 4 and 5 and making notes to
guide your discussion.
Each meeting should take 20 minutes. This will either be attended in person by
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your assessor or they will attend online. If you are in the workplace, you may like to
video record the session for your assessor to watch later (attach proof to Section 1
of your portfolio). Your assessor can provide you with more details at this step.
Make sure you follow the instructions above and meet the timeframes allocated.
During the meeting, you will need to demonstrate effective communication and
negotiation skills including:
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Before you begin, review the following links. You may use them to assist you in
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developing your plan.
http://www.pm4dev.com/resources/docman/pm4dev-ebooks/7-project-scope-
management/file.html
https://www.kazoohr.com/resources/library/constructive-feedback-examples
Based on the outcomes of your meeting with the stakeholders, develop a detailed
project scope management plan. Your plan should reflect what was discussed at
the meeting and:
● outline the criteria for success for the project (outcomes and outputs).
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Start working on Section 3 of your project portfolio. Steps 6,7 and 8 form part of
Section 3.
If you are basing this assessment on Native Bush Spices Australia, further
information to complete the next steps is available in the Simulation Pack.
If you are basing this assessment on your own business or workplace, your projects
should require at least one scope change each. You should have sufficient
numerical information to monitor the impact of the scope changes to the timing,
cost and quality constraints of the project.
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● explain the impact of the changes on the timing, cost and quality constraints
on the project.
● list any scope management issues you’ve experienced in the project so far (at
least one).
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Highlight your changes to make them obvious (e.g. using a different colour or a
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highlighting tool).
Change the version number of your scope document.
Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and
grammar as necessary.
Submit to your assessor for marking.
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Student’s name:
Completed
successfully? Comments
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approved.
● demonstrating effective
communication skills.
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◻ ◻
Task outcome:
Satisfactory Not satisfactory
Assessor signature:
Assessor name:
Date:
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BSBPMG530 Manage project scope
Case Study
Native Bush Spices Australia is based in Coffs Harbour, NSW. The business was established in
2010 to cater for a demand for Australian native food products. The company has organic
certification. The company manufactures and retails a range of organic, Australian native foods
including Native herbs and spices, Native herbal teas and Native fruit jams and conserves.
Currently the business is selling its products through a number of small supermarkets and health
stores throughout Australia. The company also has a very basic website that includes four pages:
Home, About Us, Products and Contact Details.
The company’s overall business objectives for the next three years are to increase sales and
create brand awareness, develop a broader product range, as well as expand into overseas
markets, most likely Hong Kong, Japan and Singapore.
The company’s target customers are those that enjoy gourmet foods.
The age range of Australian consumers buying products is between 35 and 65.
Most consumers are health conscious, care about protecting the environment and have an average
annual income of $80,000.
The company currently employs the following staff in its head office: CEO, Operations Manager,
Marketing Manager, Customer Service Officer and two administration staff. Ten staff are employed
in the factory making and distributing the products.
It has been decided that a new website is needed as part of the marketing communications
strategy. The new web site is seen as a critical part of the company’s expansion strategy. The
company has also decided to expand their product range at the same time to meet the market
demand from a broader customer base.
After doing extensive vendor due diligence, the Operations Manager has selected Manager
Networks to oversee the website design project as well as the product range expansion project
(Manager Networks is an organisation that provides networking events for business people across
Australia. They have recently expanded their business to include professional consultancy
services).
As a project manager (employed by Manager Networks), you have been asked to manage the web
design project and product expansion project for the client, Native Bush Spices Australia.
You will report to/receive instruction from the Operations Manager of Native Bush Spices Australia.
As with all projects, project authorisation needs to be obtained, as well as a detailed project
scoping conducted prior to the project’s commencement.
● Inclusions: Website is to include a shopping cart, so customers can order products directly
through the website. Customers should also be able to access recipes and general information
about the health benefits of bush spices.
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● New website implemented within 2 months from the implementation of the project plan, sales
show 20% increase over 12 months, market research shows brand increasingly recognised.
Thanks for sending through the content for the website written by the consultants, PR Pulse. I have
reviewed their website and services they offer and, given the quality of the work provided, I would
like you to prepare one newsletter and at least four blogs to be included as part of the web site
launch. I think this would greatly increase the quality and usefulness of our website. I have spoken
to Marlene from PR Pulse who advised that this work would be at a cost of $2,000 which I would
hope could be accommodated within the project timeline. Marlene has requested a formal email to
confirm that she can go ahead with the changes.
Please fill out a project Change Request Form and send it to the Operations Manager for
authorisation. I have already spoken with the Operations Manager and have their verbal approval.
Kind Regards
Marketing Manager
The Manager Networks Project Manager has been surprised at the hands-on involvement of the
Marketing Manager, especially his conversation with PR Pulse without his knowledge.
Three quotes have been received from website developers as follows:
● Bestweb Design $5,750, timing indicated as 4 weeks. The examples they gave of websites
that they have developed do not seem to be suitable.
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● Visualweb $8,000, timing indicated as 8 weeks. The examples they gave of websites that they
have developed seem to be along the lines required.
● Web designs Australia $9,000, timing indicated as 12 weeks. The examples they gave of web
sites that they have developed seem to be along the lines required.
● The cooperative relationship should only be established once market research has been
performed.
● Collaborative relationship established within 6 months from the implementation of the project
plan. Market research shows increases customer satisfaction and suitable demand for the new
products.
● Budget available for research and development of new product range is $6,000.
● The collaborative relationship with other organisation must sell products under the “Native
Bush Spices Australia” brand. Market research should target a range of generations.
● 15 – 22 years old
● 23 – 30 years old
● 31 – 35 years old
● 36 – 45 years old
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● 46 – 60 years old
In response to the research, you have just received an email from the Marketing Manager:
Thanks for sending through marketing research results. I have reviewed the results. Although they
are comprehensive, I would like more information about the people your surveyed (gender,
profession, income bracket etc.).
I realise that further analysis and even market research is required. However, we cannot make an
informed decision before we fully understand the customers.
Please will you adjust the scope of this project to include results according to a breakdown of
customer information. The marketing team estimates this additional research to cost $3000 and
take another 3 weeks.
Kind Regards
Marketing Manager
Once again, the Manager Networks Manager is frustrated that the Marketing Manager is making
decisions and not going through the Operations Manager. Only once market research is
complete, an appropriate cooperative partnership can be identified and established.
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1. Purpose
Native Bush Spice Australia adopts a standard approach to project management to ensure the
consistent use of project management procedures and templates.
This policy and procedure is designed to specify the requirements for managing projects to ensure
that project scope is articulated, stakeholders are involved, risks are managed, and project benefits
are maximized.
This policy and procedure applies to all projects.
2. Types of project
Generally, there are three types of project: small project, medium project and large project which is
determined through the project amount.
In each of the above cases the following staff are to be involved.
● Project Manager
● Senior management team to approve project management scope plan and kept informed of
progress.
● Project Manager
● Senior management team to approve project management scope plan and kept informed of
progress.
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3. Project Phases
All projects should progress through the following project phases.
Stage one
Stage one of the project management process is triggered when a staff member or team identifies
the need to solve a problem, improve a process or implement a new service. It defines what the
project will attempt to achieve based on appropriate business justification.
At this stage, the staff member or team must complete the project authorisation template to gain
authorisation for the detailed project scope management planning.
Stage two
Stage two of the project management includes defining and documenting the project scope in the
project scope management plan.
Key tasks involved in this phase include:
● Completing a project scoping using the Native Bush Spices Australia project scope template.
The project scope management plan must be completed within 2 weeks of the project authorisation
being given approval.
The project scope management plan must be reviewed by the senior management team prior to
final approval. Where any issues are identified from the project management plan scoping, it is
possible that the project may not proceed.
Stage three
The purpose of this phase is to determine how the project will be executed. This means developing
a project management plan based on the project scope. The Australian Native Bush Spice project
management template should be use. Essentially the preparation of a detailed model of the work
required to achieve the project objectives is required and confirmation of the budget and project
arrangements suggested in the Business Case. Risks are also defined and documented in a risk
management plan A detailed schedule is also prepared.
Stage four
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The purpose of this phase is to implement the project. Regular reports of the progress of the
project should be provided to relevant staff, as well as regular meetings as outlined in the project
management plan.
Stage five
This is the final phase of the project and is the formal closure of the delivery component of the
project. It has two main outcomes:
● The handover of project outputs to the operational areas responsible for ongoing support and
maintenance (if applicable to the project); and
The evaluation of the success of the project is important part of the project. The actual project
outcomes and cost must be compared with the planned outcomes and determine whether what
was achieved by the project was worth the amount invested.
Project recommendations to be included in project evaluation report should include a
recommendation to close project.
4. Project Communication
It is expected that the project team meet at least weekly depending on the size of the project. A
brief email summarising the meeting outcomes must be sent to senior management.
Weekly reports must also be sent to senior management regarding project progress.
All project issues arising must be documented in the project issues register.
2. The request should be investigated initially by the project team member and importantly
should be able to define the business value to the project.
3. The Operations Manager will then analyse if the change is feasible and give the initial
approval to proceed.
4. Any changes will need to be recorded and the WBS updated if required.
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7. The project definition should be updated if the approved scope change results in a substantial
change to the overall project.
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Project Authorisation
Project Name:
Project Manager:
1. Intended Outcomes
Briefly describe the project goals and deliverables, as well as the benefits and impact on the
organisation.
2. Resource Requirements
Briefly describe the resources that will be required to conduct this project, including the proposed
budget.
3. Proposed Schedule
Planning commence
Planning complete
Delivery commence
Delivery complete
Signature:
Date:
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Project assumptions
Describe at least one project assumption.
Project dependencies
Describe at least one factor on which the project is dependent.
Project constraints
Describe at least one project constraint.
Project stakeholders
Identify the project stakeholders,
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Project title:
Requested by:
Reference/client id:
Contact number:
Date:
Description of change
Changes required:
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Status
Pending approval Initial approval Final approval Rejected (please tick).
Actions
Update changes recorded in project management file Signed by:
Changes updated in the WBS Signed by:
Changes made to the budget Signed by:
Update changes to the project timeline Signed by:
Updates made to the project definition Signed by:
Approved by:
Full name:
Signature:
Date:
The request for change form should be kept in the project management file (even if it has been rejected).
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Native Bush Spices Australia aims to enhance and streamline communications (internal and
external) to reinforce the vision and strategic priorities. As such, we will continue to develop and
trial new communication platforms, channels, and tools to improve information sharing and
collaboration between all staff members.
This policy is to be implemented in a way that ensures compliance with relevant legislative
requirements and standards of best practice.
Native Bush Spices Australia expects that staff will use the channels and for business purposes
only and comply with all relevant policies and procedures, the Code of Conduct.
Communication channels
Native Bush Spices Australia has a number of internal communication channels available,
including:
Channel Purpose
Meetings If possible, interaction should take place face-to-face or via telephone. All
information discussed should be summarised in an email.
Staff bulletin This contains Information from the executive to staff which is important
and relevant to their interests, including training, employment vacancies
and important announcements.
Contributions for the Staff Bulletin must be approved in advance by the
contributor’s relevant manager before being sent to the communications
officer for review and inclusion.
Staff surveys These are used to gather information and feedback from all staff
members. Surveys should be sent to staff via email link.
Native Bush Spices The intranet provides important information for staff in an easily
Australia intranet accessible location.
The intranet is to be used for conveying information which is important
and relevant from the executive team to staff. It is the responsibility of the
person contributing the content to ensure the content is factually correct.
All contributions must be approved in advance by the contributor’s
relevant manager.
Enterprise social These may be used by groups of staff to collaborate and communicate
networks (e.g. on projects online (e.g. to share and comment on work-related ideas,
Yammer, Facebook) news and activities). Personal use of these platforms may not be used
during work hours. Use of these networks must comply with the Social
Media Policy.
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Channel Purpose
All Staff emails Emails are used for messages to and between staff. Staff are required to
read all their work-related emails.
Email distribution Email distribution lists may only be used by the executive team and
lists should adhere to the Privacy policy.
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PROJECT
SITHCCC038
PORTFOLIO
PROJECT PORTFOLIO
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Contents
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Student name:
Assessor:
Date:
Project descriptions:
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