IOER INTERNATIONAL MULTIDISCIPLINARY RESEARCH JOURNAL, SPECIAL ISSUE, MARCH 2024

BULACAN FEEDMILL PLANT TOWARDS BUSINESS OPERATIONS

SUSTAINABILITY FRAMEWORK
MARK ANTHONY S. LAVIÑA, MBA, Ph.D.
http://orcid.org./: 0009-0005-0403-4560
[email protected]
Philippine Christian University
Manila, Philippines

DOI: https://doi.org/10.54476/ioer-imrj/896722

ABSTRACT

The exigency for businesses to embed sustainability within their operational ethos is increasingly
pronounced against the backdrop of the contemporary global landscape's environmental and social
exigencies. This research focuses on the Bulacan Feedmill Plant, a significant entity in the Philippines'
animal nutrition industry, illustrating the plant's journey towards integrating sustainability into its operations.
It addresses a notable gap in the literature regarding the application of sustainability principles specifically
within the animal nutrition sector, and more so, in the context of feed mill operations. By proposing a
tailored Business Operations Sustainability Framework for the Bulacan Feedmill Plant, this study
endeavors to furnish a bespoke roadmap conducive to fostering a sustainable operational paradigm.
Employing a mixed-method research design, this study melds quantitative insights gleaned from surveys
and Likert-scale questionnaires with qualitative depths uncovered through interviews and focus group
discussions. This dual approach facilitates a holistic understanding of the challenges, risks, and
perceptions surrounding the adoption of a sustainability framework in the feed mill's operations. The
empirical findings underscore the imperative of formulating a comprehensive Business Operations
Sustainability Framework that harmonizes economic, environmental, and social sustainability objectives
with actionable strategies and plans. Recommendations derived from the study advocate for a concerted
effort to engage and educate employees on sustainability's significance, alongside fostering customer
involvement in sustainable practices. This research contributes a novel, industry-specific perspective to
the sustainability discourse, offering a pragmatic pathway for the Bulacan Feedmill Plant and, by extension,
the broader animal nutrition industry towards achieving sustainable operational excellence.

Keywords: sustainability framework, business operations, feed mill plant, sustainability strategy

INTRODUCTION robust Business Operation Sustainability Framework

that addresses the specific risks and vulnerabilities
The Bulacan Feed Mill Plant, as a key player
relevant to the plant’s day-to-day operations. Akpan,
in the agribusiness sector, faces various risks,
I. S., & Hammed, T. B. (2018) provide insights into
including natural disasters, supply chain disruptions,
sustainable practices in feed milling, offering valuable
and market uncertainties. As the company recognizes
lessons and best practices that can inform the
the importance of safeguarding its operations, there
development of the Bulacan Feed Mill Plant's
is an increasing need to develop and implement a
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Proceeding of the International Conference on Engineering, Business, and Technology (ICEBT), 09 – 10 January 2024, Courtyard by Marriott
Central Park Hotel, New York, United States of America
LAVIÑA, M.A.S., Bulacan Feedmill Plant Towards Business Operations Sustainability Framework, pp. 29 - 35
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 IOER INTERNATIONAL MULTIDISCIPLINARY RESEARCH JOURNAL, SPECIAL ISSUE, MARCH 2024
sustainability framework. Additionally, Bos-Brouwers, qualitative data collection techniques. The
H. E. (2010) explores corporate sustainability quantitative data will be gathered through surveys
practices in small and medium-sized enterprises, and Likert–scale questionnaires to assess the key
challenges faced by the management and identify
offering practical examples and strategies that can
risks and vulnerabilities. Qualitative data will be
inform the development of sustainability frameworks collected through interviews and focus group
for organizations similar to the Bulacan Feed Mill discussions to gain deeper insights into the
Plant. Furthermore, Pojasek, R. (2007) presents a experiences and perceptions of stakeholders
framework for business sustainability, offering a regarding business operation sustainability
conceptual foundation and guiding principles that can framework planning.
assist in developing and implementing a robust In-depth interviews and focus group
discussions with key personnel involved in the
business operating sustainability framework tailored
implementation and management of the business
for the Bulacan Feed Mill Plant. operation sustainability framework at Bulacan Feed
The background study aims to fill this gap by Mill Plant were conducted. The Likert scale survey
investigating the management process of developing assessed various aspects of the business operation
and implementing a tailored business operating sustainability framework, such as its responsiveness,
sustainability framework for the plant. This research adaptability, communication effectiveness, and
will contribute to the body of knowledge on effective overall impact on business continuity. The survey was
distributed to a 30-representative sample of
Business Operation Sustainability Framework
employees (Supervisors) across different
management strategies, providing valuable insights departments at Bulacan Feed Mill Plant.
for similar agribusinesses and organizations facing
similar challenges. RESULTS AND DISCUSSION

OBJECTIVE OF THE STUDY 1. Key challenges faced by the management of

the Bulacan feed mill plant in implementing a
The objective of this study is to: business operation sustainability framework
1. Identify and analyze the key challenges faced Table1
by the management of the Bulacan Feedmill Objective 1 Likert Data
Plant in implementing a business operation
sustainability framework.
2. Identify and assess the potential risks and
vulnerabilities specific to the Bulacan Feedmill
Plant that need to be identified and addressed
through the creation of a business operation
sustainability framework handbook.
3. Explore the importance and benefits of having
a business operation sustainability framework
handbook for Bulacan Feedmill Plant
4. Creation and implementation of the business
operation sustainability framework handbook

METHODOLOGY

The study will employ a mixed-method

research design, combining both quantitative and

P – ISSN 2651 - 7701 | E – ISSN 2651 – 771X | www.ioer-imrj.com

Proceeding of the International Conference on Engineering, Business, and Technology (ICEBT), 09 – 10 January 2024, Courtyard by Marriott
Central Park Hotel, New York, United States of America
LAVIÑA, M.A.S., Bulacan Feedmill Plant Towards Business Operations Sustainability Framework, pp. 29 - 35
30
 IOER INTERNATIONAL MULTIDISCIPLINARY RESEARCH JOURNAL, SPECIAL ISSUE, MARCH 2024
The overall weighted mean across all framework more critical for preventive and
variables is 3.87, indicating that respondents perceive resilient measures.
that the company has a lot of key challenges faced by
the management of the Bulacan Feedmill Plant in 2. Potential risks and vulnerabilities specific to
implementing a business continuity plan. the Bulacan Feedmill Plant that need to be
This suggests that there’s a failure to create a identified and addressed through the creation
proper communication channel so that dissemination of a business operation sustainability
of information would be easier and faster. Further, the framework handbook
company must have a Sustainability Plan as their
basis on how to properly spread the information, and The respondents perceived that the company has
not to create barriers among departments. not adequately identified potential risks, and there is
These results highlight the areas where the a lack of comprehensive understanding among
company should focus its efforts to communicate as employees regarding the vulnerabilities of the plant.
a primary concern and as well as a key to creating a
Table 3
good environment.
Objective 2 Likert Data

Table 2
Objective 1 Themes

This suggests that there is a need for the

The respondents believe that the importance company to prioritize identifying potential risks
and ensuring that all employees have a common
of this business operation sustainability framework
and comprehensive understanding of the
has been taken for granted. The lack of information,
vulnerabilities, which may lead to positive
communication, and dissemination has been
compromised along the way by the company. outcomes
In addition, the resistance from its employees
The overall weighted mean of 2.22 further
has been a challenging task as well to implement or
apply what is in the BOS Framework Handbook. supports the need for improvement in the
company's approach to risks and vulnerabilities.
With technology advancements, organizations
perceive more threats and risks, making the
While there are areas of strength, such as
P – ISSN 2651 - 7701 | E – ISSN 2651 – 771X | www.ioer-imrj.com
Proceeding of the International Conference on Engineering, Business, and Technology (ICEBT), 09 – 10 January 2024, Courtyard by Marriott
Central Park Hotel, New York, United States of America
LAVIÑA, M.A.S., Bulacan Feedmill Plant Towards Business Operations Sustainability Framework, pp. 29 - 35
31
 IOER INTERNATIONAL MULTIDISCIPLINARY RESEARCH JOURNAL, SPECIAL ISSUE, MARCH 2024
productive and indulgent employees and leaders, Table 5
Objective 3 Likert Data
there is still room for improvement and
prioritization in other areas, particularly in
assessing risks and vulnerabilities in all areas and
departments of the company.

Table 4
Objective 2 Themes

One of the most significant findings is that the

handbook helps minimize potential financial losses
during crises. Respondents perceived the handbook
as a crucial tool in safeguarding the company from
substantial financial losses, further underscoring the
necessity of its development and implementation.
The overall weighted mean of 4.42 suggests
that the handbook is seen as a central resource
providing standardized procedures, guidelines, and
protocols for effectively managing disruptions and
ensuring business continuity.

Table 6
The participants stressed the importance of Objective 3 Themes
identifying critical equipment and assessing their
vulnerabilities to disruptions. Analyzing historical
data on equipment failures and their impact on
feed mill operations is necessary to mitigate risks
effectively.
The study emphasizes assessing risks in
logistics and transportation to ensure the
availability of raw materials. Identifying potential
equipment failures and maintenance risks helps
maintain smooth operations and minimize
disruptions.

3. Importance and benefits of having a business

operation sustainability framework handbook
for the Bulacan Feedmill Plant

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Proceeding of the International Conference on Engineering, Business, and Technology (ICEBT), 09 – 10 January 2024, Courtyard by Marriott
Central Park Hotel, New York, United States of America
LAVIÑA, M.A.S., Bulacan Feedmill Plant Towards Business Operations Sustainability Framework, pp. 29 - 35
32
 IOER INTERNATIONAL MULTIDISCIPLINARY RESEARCH JOURNAL, SPECIAL ISSUE, MARCH 2024
The data emphasizes that the Feedmill plantFramework Handbook is recognized, there is a
faces various risks that can threaten its survival.lack of understanding among the respondents
Implementing a sustainability framework approach regarding its main purpose and how it can benefit the
company.
can help understand and address these risks,
Another significant result is the absence of a
ensuring business continuity and resilience. designated team responsible for creating the
Participants highlight the significance of a
Business Operating Sustainability Framework
Business Operating Sustainability Framework Handbook.
handbook. It serves as a centralized guide, outlining The overall weighted mean indicates that the
essential procedures, contacts, and response respondents perceive the Business Operating
protocols during disruptions or emergencies. The Sustainability Framework as essential for ensuring
the quick recovery of employees, assets, and
handbook ensures all employees are aware of their
business processes during disruptions. It is
roles and responsibilities, facilitating a coordinated
recognized as a vital element in the company's
and efficient response. recovery strategy, aimed at mitigating risks and
minimizing their impact, allowing the company to
5. Essential components, best practices, and continue its operations as usual.
recommended strategies that should be
included in a business operation sustainability Table 8
framework handbook tailored specifically for Objective 4 Themes
the Bulacan Feedmill Plant

Table 7
Objective 4 Likert Data

Participant 1 emphasizes how the handbook

helps the plant meet regulatory requirements and
industry standards, demonstrating the
organization's commitment to business continuity
and stakeholder protection.
To ensure the effectiveness of the handbook,
regular reviews and needs analysis of the
The findings of the survey reveal that while the personnel's requirements are essential
need for a Business Operating Sustainability The data strongly advocates for the adoption of a

P – ISSN 2651 - 7701 | E – ISSN 2651 – 771X | www.ioer-imrj.com

Proceeding of the International Conference on Engineering, Business, and Technology (ICEBT), 09 – 10 January 2024, Courtyard by Marriott
Central Park Hotel, New York, United States of America
LAVIÑA, M.A.S., Bulacan Feedmill Plant Towards Business Operations Sustainability Framework, pp. 29 - 35
33
 IOER INTERNATIONAL MULTIDISCIPLINARY RESEARCH JOURNAL, SPECIAL ISSUE, MARCH 2024
comprehensive Business Operating Sustainability 3. Actively involve customers in
Framework handbook for the Bulacan Feedmill sustainability initiatives by providing
Plant and emphasizes its importance in information about sustainable products and
addressing business interruption losses and
encouraging them to make environmentally
ensuring continuity during crises and
emergencies. conscious choices.
4. Prioritize sustainable procurement practices
CONCLUSION by collaborating with suppliers who adhere to
sustainable principles to ensure an
The research highlights the importance of environmentally responsible and socially
sustainability in the operations of the Bulacan Feed conscious supply chain.
Mill Plant. While progress has been made in certain 5. Engage with local communities, listen to their
sustainability aspects, challenges remain in fully concerns, and involve them in sustainable
implementing a robust Business Operation development projects to foster mutual
Sustainable Framework. Identifying and addressing understanding and support.
specific risks and vulnerabilities is essential for
strengthening sustainability efforts. The findings align REFERENCES
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Proceeding of the International Conference on Engineering, Business, and Technology (ICEBT), 09 – 10 January 2024, Courtyard by Marriott
Central Park Hotel, New York, United States of America
LAVIÑA, M.A.S., Bulacan Feedmill Plant Towards Business Operations Sustainability Framework, pp. 29 - 35
34
 IOER INTERNATIONAL MULTIDISCIPLINARY RESEARCH JOURNAL, SPECIAL ISSUE, MARCH 2024
Social Responsibility and Environmental Management, Management degrees from Philippine Christian
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Hall, J. (2011). Triple bottom line: Ecological sustainability. COPYRIGHTS

in Wiley encyclopedia of operations research and
management science. John Wiley & Sons, Inc. Copyright of this article is retained by the
author/s, with first publication rights granted to IIMRJ.
Pojasek, R. (2007). A framework for business This is an open-access article distributed under the
sustainability. environmental quality management.
terms and conditions of the Creative Commons
https://www.researchgate.net/publication/227980729_
Attribution–Noncommercial 4.0 International License
A_framework_for_business_sustainability 17(2), 81–
88. (http://creative commons.org/licenses/by/4).

AUTHOR’S PROFILE

Engr. Mark Anthony Laviña is a

distinguished IT professional
currently serving as the Senior
Manager – ITS Solution Delivery at a
leading retail conglomerate situated
in the Mall of Asia Business complex.
With a robust foundation in IT and Project
Management, Mark Anthony has solidified his
position as a respected expert in the field. Over the
course of his illustrious career, he has spearheaded
the successful execution of end-to-end
implementations for a variety of projects,
encompassing IT hardware and software initiatives,
CAPEX projects, and process improvement
endeavors across diverse industries such as FMCG,
animal feeds, and F&B manufacturing. Mark Anthony
holds a Bachelor of Science degree in Computer
Engineering, complemented by several prestigious
technology certifications. Notably, he is a Certified
Project Management Associate (CPMA), Certified
Lean Six Sigma Green Belt (CLSSGB), and Certified
Agile Scrum Master (CASM), underscoring his
dedication to continuous learning and professional
advancement. He has completed both his Masters in
Business Administration and Doctor of Philosophy in
Business Management Major in Strategic

P – ISSN 2651 - 7701 | E – ISSN 2651 – 771X | www.ioer-imrj.com

Proceeding of the International Conference on Engineering, Business, and Technology (ICEBT), 09 – 10 January 2024, Courtyard by Marriott
Central Park Hotel, New York, United States of America
LAVIÑA, M.A.S., Bulacan Feedmill Plant Towards Business Operations Sustainability Framework, pp. 29 - 35
35