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Management Information system
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617 viewsMIS CH08 Securing Information Systems
Management Information system
chapter 8 slide
Uploaded by
Arefin alviCopyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF or read online on Scribd
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Chapter 8
Securing Information
Systems
VIDEO CASES
Case 1: Stuxnet and Cyber Warfare
Case 2: Cyber Espionage: The Chinese Threat
Case 3: UBS Access Key: IBM Zone Trusted Information Channel
Instructional Video 1: Sony PlayStation Hacked; Data Stolen from 77 million users
Instructional Video 2: Zappos Working To Correct Online Security Breach
Instructional Video 3: Meet the Hackers: Anonymous Statement on Hacking SONY Management Information Systems
(Chapter 8: Securing Information Systems
Learning Objectives
Explain why information systems are
vulnerable to destruction, error, and abuse.
* Describe the business value of security and
control,
* Describe the components of an
organizational framework for security and
control.
* Describe the tools and technologies used for
safeguarding information resources. Management Information Systems
‘Chapter 8: Securing Information Systems
“MiniDuke” Exposes EU Cybersecurity Gaps
* Problem: Massive data breach; new sandbox-
evading techniques
* Solution: Initiative to implement a common
cybersecurity strategy.
* Demonstrates the lack of a centralized approach to
cybersecurity that leaves nations vulnerable to
national security breaches Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
* Security:
— Policies, procedures, and technical measures used to
prevent unauthorized access, alteration, theft, or
physical damage to information systems
* Controls:
— Methods, policies, and organizational procedures
that ensure safety of organization’s assets; accuracy
and reliability of its accounting records; and
operational adherence to management standards Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
© Why systems are vulnerable
— Accessibility of networks
— Hardware problems (breakdowns, configuration errors,
damage from improper use or crime)
— Software problems (programming errors, installation
errors, unauthorized changes)
— Disasters
= Use of networks/computers outside of firm’s control
— Loss and theft of portable devices Management Information Systems
Chapter 8: Securing Information Systems
INTEMPORARY SECURITY CHALLENGES AND VULNERABILITIES
Client Communications Corporate Corporate
(User) Lines Servers Systems
{reer re eee
—_—_
' 1
H 1
; !
++ '
'
| Hardware 1
atin ms |
* Unauthorized * Tapping * Hacking i oem Syeeresy
access * Sniffing * Viruses and Heteetic mete sesemiatnll
* Errors + Message worms » Theft of data
alteration —* Theft and fraud * Copying data
*Theftand —* Vandalism * Alteration of data
fraud * Denial-of-service » Hardware failure
+ Radiation attacks * Software failure
FIGURE 8-1 The architecture of a Web-based supplication typically includes a Web client, 0 server, and comporate information.
systems linked to databases. Each of these eamponcnts presents security challenges and vulnerabilities. Floods,
fires, power Failures, and other electrical problems cant cause disruptions at any point in the network, Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
* Internet vulnerabilities
— Network open to anyone
— Size of Internet means abuses can have wide impact
— Use of fixed Internet addresses with cable / DSL
modems creates fixed targets for hackers
— Unencrypted VOIP
— E-mail, P2P, IM
* Interception
* Attachments with malicious software
* Transmitting trade secrets Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
* Wireless security challenges
— Radio frequency bands easy to scan
— §5IDs (service set identifiers)
* Identify access points
© Broadcast multiple times
* Can be identified by sniffer programs
* War driving
— Eavesdroppers drive by buildings and try to detect SSID and
gain access to network and resources
* Once access point is breached, intruder can use OS to
access networked drives and files Management Information Systems
Chapter 8: Securing Information Systems
WI-FI SECURITY CHALLENGES
Many WieFi networks ean be
ppenetnited easily by intruders
using sniffer programs to obtain
‘an address tu wesess the
resources of a network without
authorization,
FIGURE 8.2 Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
* Malware (malicious software)
— Viruses
* Rogue software program that attaches itself to other
software programs or data files in order to be executed
— Worms
* Independent programs that copy themselves from one
computer to other computers over a network.
— Worms and viruses spread by
* Downloads (drive-by downloads)
© E-mail, IM attachments
* Downloads on Web sites and social networks Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
¢ Malware (cont.)
— Smartphones as vulnerable as computers
* Study finds 13,000 types of smartphone malware
— Trojan horses
© Software that appears benign but does something
other than expected
— SQL injection attacks
* Hackers submit data to Web forms that exploits site’s
unprotected software and sends rogue SQL query to
database
— Ransomware Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
* Malware (cont.)
— Spyware
* Small programs install themselves surreptitiously on
computers to monitor user Web surfing activity and
serve up advertising
* Key loggers
— Record every keystroke on computer to steal serial numbers,
passwords, launch Internet attacks
© Other types:
— Reset browser home page
— Redirect search requests
— Slow computer performance by taking up memory Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
¢ Hackers and computer crime
— Hackers vs. crackers
— Activities include:
* System intrusion
*System damage
*Cybervandalism
—Intentional disruption, defacement,
destruction of Web site or corporate
information system Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
* Spoofing
— Misrepresenting oneself by using fake e-mail
addresses or masquerading as someone else
— Redirecting Web link to address different from
intended one, with site masquerading as intended
destination
* Sniffer
— Eavesdropping program that monitors information
traveling over network
— Enables hackers to steal proprietary information
such as e-mail, company files, and so on Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
* Denial-of-service attacks (DoS)
— Flooding server with thousands of false requests to
crash the network
* Distributed denial-of-service attacks (DDoS)
— Use of numerous computers to launch a DoS
— Botnets
* Networks of “zombie” PCs infiltrated by bot malware
® Deliver 90 percent of world spam, 80 percent of world
malware
* Grum botnet: controlled S60K to 840K computers Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
* Computer crime
— Defined as “any violations of criminal law that
involve a knowledge of computer technology for
their perpetration, investigation, or prosecution”
— Computer may be target of crime, for example:
* Breaching confidentiality of protected computerized
data
* Accessing a computer system without authority
— Computer may be instrument of crime, for example:
* Theft of trade secrets
* Using e-mail for threats or harassment Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
* Identity theft
— Theft of personal Information (social security ID,
driver’s license, or credit card numbers) to
impersonate someone else
* Phishing
— Setting up fake Web sites or sending e-mail
messages that look like legitimate businesses to ask
users for confidential personal data
* Evil twins
— Wireless networks that pretend to offer trustworthy Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
¢ Pharming
— Redirects users to a bogus Web page, even when
individual types correct Web page address into his or
her browser
* Click fraud
— Occurs when individual or computer program
fraudulently clicks on online ad without any
intention of learning more about the advertiser or
making a purchase
* Cyberterrorism and Cyberwarfare Management Information Systems
(Chapter 8: Securing Information Systems
Interactive Session: Management
Stuxnet and the Changing Face of Cyberwarfare
Read the Interactive Session and discuss the following questions
* Is cyberwarfare a serious problem? Why or why not?
* Assess the management, organization, and technology
factors that have created this problem.
* What makes Stuxnet different from other cyberwarfare
attacks? How serious a threat is this technology?
* What solutions have been proposed for this problem? Do
you think they will be effective? Why or why not? Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
* Internal threats: Employees
— Security threats often originate inside an
organization
— Inside knowledge
— Sloppy security procedures
¢ User lack of knowledge
— Social engineering:
* Tricking employees into revealing their passwords by
pretending to be legitimate members of the company
in need of information Management Information Systems
(Chapter 8: Securing Information Systems
System Vulnerability and Abuse
© Software vulnerability
— Commercial software contains flaws that create
security vulnerabilities
* Hidden bugs (program code defects)
— Zero defects cannot be achieved because complete testing is
not possible with large programs
* Flaws can open networks to intruders
— Patches
* Small pieces of software to repair flaws
* Exploits often created faster than patches can be
released and implemented Management Information Systems
(Chapter 8: Securing Information Systems
Business Value of Security and Control
¢ Failed computer systems can lead to
significant or total loss of business function.
* Firms now are more vulnerable than ever.
— Confidential personal and financial data
— Trade secrets, new products, strategies
* Asecurity breach may cut into a firm’s
market value almost immediately.
* Inadequate security and controls also bring
forth issues of ability. Management Information Systems
(Chapter 8: Securing Information Systems
Business Value of Security and Control
© Legal and regulatory requirements for electronic
records management and privacy protection
— HIPAA: Medical security and privacy rules and procedures
— Gramm-Leach-Bliley Act: Requires financial institutions to
ensure the security and confidentiality of customer data
— Sarbanes-Oxley Act: Imposes responsibility an companies
and their management to safeguard the accuracy and
integrity of financial information that is used internally
and released externally Management Information Systems
(Chapter 8: Securing Information Systems
Business Value of Security and Control
* Electronic evidence
— Evidence for white collar crimes often in digital form
* Data on computers, e-mail, instant messages,
e-commerce transactions
— Proper control of data can save time and money
when responding to legal discovery request
* Computer forensics:
— Scientific collection, examination, authentication,
preservation, and analysis of data from computer
storage media for use as evidence in court of law
— Includes recovery of ambient and hidden data Management Information Systems
(Chapter 8: Securing Information Systems
Organizational Frameworks for Security and Control
* Information systems controls
— Manual and automated controls
— General and application controls
* General controls
— Govern design, security, and use of computer
programs and security of data files in general
throughout organization's information technology
infrastructure
— Apply to all computerized applications
— Combination of hardware, software, and manual
procedures to create overall control environment Management Information Systems
(Chapter 8: Securing Information Systems
Organizational Frameworks for Security and Control
* Types of general controls
— Software controls
— Hardware controls
— Computer operations controls
— Data security controls
— Implementation controls
— Administrative controls Management Information Systems
(Chapter 8: Securing Information Systems
Organizational Frameworks for Security and Control
¢ Application controls
— Specific controls unique to each computerized
application, such as payroll or order processing
— Include both automated and manual procedures
— Ensure that only authorized data are completely and
accurately processed by that application
— Include:
* Input controls
* Processing controls
* Output controls Management Information Systems
Chapter 8: Securing Information Systems
Organizational Frameworks for Security and Control
* Risk assessment: Determines level of risk to firm if
specific activity or process is not properly controlled
* Types of threat
* Probability of occurrence during year
* Potential losses, value of threat
* Expected annual loss
testy
SOULE LLOLILINS
Power failure
Embezzlement
User error
30%
5%
B%
EXPECTED
LOSS RANGE (AVG) ANNUAL LOSS:
S5K-$200K ($102,500) $30,750
SIK-$50K (825,500) $1,275
S200-S40K ($20,100) $19,698 Management Information Systems
(Chapter 8: Securing Information Systems
Organizational Frameworks for Security and Control
* Security policy
— Ranks information risks, identifies acceptable
security goals, and identifies mechanisms for
achieving these goals
— Drives other policies
* Acceptable use policy (AUP)
— Defines acceptable uses of firm’s information resources and
computing equipment
* Authorization policies
= Determine differing levels of user access to information assets Management Information Systems
(Chapter 8: Securing Information Systems
Organizational Frameworks for Security and Control
* Identity management
— Business processes and tools to identify valid
users of system and control access
* Identifies and authorizes different categories of
users
* Specifies which portion of system users can access
* Authenticating users and protects identities
— Identity management systems
* Captures access rules for different levels of users These two examples represent
two security profiles or data
security patterns that might be
found in a personnel system.
Depending on the security
Profile, # user would have
certain restrictions on access to
Various systems, locations,
dat in an organization
FIGURE 83
Management Information Systems
Chapter 8: Securing Information Systems
SECURITY PROFILES FOR A PERSONNEL SYSTEM
SECURITY PROFILE 1
User; Personnel Dept. Clerk
Location: Division 1
Employee Identiieation
‘Godes with This Profile 00753, 27834, 97685, 44118
Daia Field ‘Type of Access
Restrictions a
Allemployee data for
Division 1 any
+ Metical history data Nona
+ Salary None
+ Ponsionable earnings Nano
Fiead and Update Management Information Systems
(Chapter 8: Securing Information Systems
Organizational Frameworks for Security and Control
* Disaster recovery planning: Devises plans for
restoration of disrupted services
* Business continuity planning: Focuses on
restoring business operations after disaster
— Both types of plans needed to identify firm’s most
critical systems
— Business impact analysis to determine impact of an
outage
— Management must determine which systems
restored first Management Information Systems
(Chapter 8: Securing Information Systems
Organizational Frameworks for Security and Control
* Information systems audit
— Examines firm's overall security environment as well
as controls governing individual information systems
— Reviews technologies, procedures, documentation,
training, and personnel
— May even simulate disaster to test response of
technology, IS staff, other employees
— Lists and ranks all control weaknesses and estimates
probability of their occurrence
— Assesses financial and organizational impact of each Management Information Systems
Chapter 8: Securing Information Systems
SAMPLE AUDITOR'S LIST OF CONTROL WEAKNESSES
‘This chan is a sample page 7
eRe
local cammercial bank. This
form helps auditors record and
bates sere
and shows the results of
aoe
with management, a5 well as missing passwords
Sesioe
eae Network contigurod
FIGURE 84 sharing ot system
m fies Management Information Systems
(Chapter 8: Securing Information Systems
ols and Technologies for Safeguarding Information Resources
* Identity management software
— Automates keeping track of all users and privileges
— Authenticates users, protecting identities, controlling
access
* Authentication
— Password systems
— Tokens
— Smart cards
— Biometric authentication
— Two-factor authentication Management Information Systems
(Chapter 8: Securing Information Systems
jols and Technologies for Safeguarding Information Resources
° Firewall:
— Combination of hardware and software
that prevents unauthorized users from
accessing private networks
— Technologies include:
*Static packet filtering
*Stateful inspection
* Network address translation (NAT)
ener pros Herts Management Information Systems
Chapter 8: Securing Information Systems
A CORPORATE FIREWALL
nner
rowat!
FIGURE 88 The firewall is placed
bbotween the fem’s private
nietwotk and the public
Iniernet or another distrusted
network to profeet against
‘unauthorized
traffic, Management Information Systems
(Chapter 8: Securing Information Systems
ols and Technologies for Safeguarding Information Resources
* Intrusion detection systems:
— Monitors hot spots on corporate networks to detect
and deter intruders
— Examines events as they are happening to discover
attacks in progress
* Antivirus and antispyware software:
— Checks computers for presence of malware and can
often eliminate it as well
— Requires continual updating
© Unified threat management (UTM) systems Management Information Systems
(Chapter 8: Securing Information Systems
ols and Technologies for Safeguarding Information Resources
¢ Securing wireless networks
— WEP security can provide some security by:
* Assigning unique name to network's SSID and
not broadcasting SSID
* Using it with VPN technology
— Wi-Fi Alliance finalized WPA2 specification,
replacing WEP with stronger standards
* Continually changing keys
* Encrypted authentication system with central
server Management Information Systems
(Chapter 8: Securing Information Systems
ols and Technologies for Safeguarding Information Resources
* Encryption:
— Transforming text or data into cipher text
that cannot be read by unintended
recipients
—Two methods for encryption on networks
* Secure Sockets Layer (SSL) and successor
Transport Layer Security (TLS)
*Secure Hypertext Transfer Protocol
(S-HTTP) Management Information Systems
(Chapter 8: Securing Information Systems
ols and Technologies for Safeguarding Information Resources
* Two methods of encryption
— Symmetric key encryption
* Sender and receiver use single, shared key
— Public key encryption
* Uses two, mathematically related keys: Public
key and private key
* Sender encrypts message with recipient’s
public key
* Recipient decrypts with private key Leal 9 Le
FIGURE 8.6
Management Information Systems
Chapter 8: Securing Information Systems
PUBLIC KEY ENCRYPTION
nent Decrypt
vith
ube key private key
eneryption system can be viewed asa series of public and private Keys that lack data when they
‘are transmitted and unlock the data when they are reccived, The sensler locates the recipient's putilic key in a
directory and uses it to encrypt a message. The message is sent in enerypted form aver the Internet or a private
network, When the enerypted message arrives, the recipient uses his oF her private key to decrypt the data and
read the message, Management Information Systems
(Chapter 8: Securing Information Systems
ols and Technologies for Safeguarding Information Resources
© Digital certificate:
— Data file used to establish the identity of users and
electronic assets for protection of online transactions
— Uses a trusted third party, certification authority (CA), to
validate a user's identity
— CA verifies user’s identity, stores information in CA server,
which generates encrypted digital certificate containing
owner ID information and copy of owner’s public key
* Public key infrastructure (PKI)
— Use of public key cryptography working with certificate
authority
— Widely used in e-commerce Digital certificates hetp
