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Onboarding Presentation - 02-04-2024

The document provides an introduction for sales team members at a company. It includes information about the company such as its mission, leadership team, services offered, and onboarding process for new sales team members.

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0% found this document useful (0 votes)
102 views29 pages

Onboarding Presentation - 02-04-2024

The document provides an introduction for sales team members at a company. It includes information about the company such as its mission, leadership team, services offered, and onboarding process for new sales team members.

Uploaded by

falconkudakwashe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 29

SALES TEAM MEMBERS INTRODUCTION

LET’S START WITH A VIDEO..

https://www.youtube.com/watch?v=JnL5Y57R9eA
Discussion Outline

 About us
 Our mission and vision
 Leadership Team
 Who we are & What we do (Services)
 Brief introduction about Trade Finance
 Product, Services and what we offer
ABOUT US
 Headquartered in Saint Lucia, WI
 Authorized, regulated and supervised, with a Class ’A’ Banking License
 Representative office in London
 Member of the Caribbean Association of Banks and the ICC
 Serving global clients across all industry sectors for >7 years.
 EEB’s net equity is valued USD 227M
 Global sales team is around 63800+ covering over 203+ countries.
 Bankers Almanac Id: 373402
 Non-connected SWIFT BIC EULULCL1 with international routing partners
ABOUT US
 We serve global demand for financial instruments such as Letters of Credit, Standby Letters of Credit, Bank
Guarantees, Performance Bonds, Offshore Trade Accounts, Payment Gateways for Merchants, Bond Management
Services (Facilitating Debt Funding through Bonds) and IPO Facilitation Services (Facilitating Equity Funding through
IPO).

 Our competent team of specialists are highly trained to detect, deter and prevent the use of Euro Exim Bank for any
unauthorized and illegal activities.

 We have advanced systems enabling fast, efficient transaction administration, due diligence, compliance and
issuance of financial instruments from a single point of contact.

 We aim to be one of the leading international trade finance institutions focused on innovation that accelerates
international transactions. We practise strong Anti-Money Laundering (AML), and compliance and KYC processes.
OUR MISSION AND VISION

Euro Exim Bank aim at providing our clients quality financial solutions and flexibility providing our clients
with a one-stop shop.

We provide innovative value-added products and services, assisting them to achieve competitive edge,
revenue and sustainability. With strong CSR policy, regulatory compliance, and environmental awareness,
our processes ensure due diligence, KYC, AML, PEP, CFT and sanctions checks for deal integrity and
guarantee of financial transaction settlement.

We provide our clients highly secure and informed access through our cutting-edge digital platform. Our
future-ready technology embraces blockchain, and liquidity solutions backed by our professionally qualified
team of industry professionals, benefiting clients worldwide.
LEADERSHIP TEAM
 Kaushik Punjani – Chairman
 Dr Sanjay Thakrar – Head - Global Strategy and Leadership
 Dr Graham Bright – Head - Compliance
 S Senthil Kumar – Head - Global Sales
 Sonia Sifflet – Manager, Saint Lucia
 Jahn Sifflet– Compliance Manager, Saint Lucia
 Ishrat Khan – Head Legal, UK
 Uma Jagadeesan – Head – Operations & Strategy
 Hrushi Punjani – CTO
 Saavan Thakrar - CIO
 Seema Singh – Lead HR & Talent Acquisition
WHAT WE DO
• Letters of Credit (LC)
• Standby Letters of Credit (SBLC)
• Pre-advice Services
• Bank Guarantees
• Performance Bonds
• Blocked Funds Services
• Proof of Funds Letters
• Bank Comfort Letters
• Ready Willing and Able Letters
• Offshore Trade Account
• Merchant Accounts (Eximwave - Payment Gateway)
• Money Remittance Services (Paymaster Services)
• Bond Management Services (Facilitating Debt Funding through Bonds)
• IPO Facilitation Services (Facilitating Equity Funding through IPO)
Onboarding Process
1. We share the joining formalities based on their interest , on our e-KYC portal

 https://eeb.nexgenrecruit.com/

2. Candidate submit their application through e-KYC portal

3. Document verification handled by HR sales team and upon confirmation from Regional Head of Sales,
forwarded to UK Management Team for approval.

4. Once the application is approved, the welcome letter, email intimation letter and the consultancy
agreement are sent to the applicant.

5. Once we receive the signed copy of the consultancy agreement we provide the official email
credentials, Simplex access, digital business card and email signature within 72 hours.
Onboarding Process
6. HR sales team will arrange for access to the induction program every Tuesday 2:30 PM IST to 4:00 PM IST

7. Upon completion of the induction program, sales personnel are eligible to attend the training sessions on
every Wednesday at 2:30 PM IST to 4:00 PM IST related to our EEB products, and every Saturday at 2:00
PM IST to 4:00 PM IST which is related to global markets information and lead generation.

8. Sales personnel may be added to relevant WhatsApp groups to receive the notification regarding meetings.

9. Candidates may coordinate with the first point of contact mentioned in the welcome letter and commence
business.

10. Assistance will be provided regarding email in mobile, laptop setup.

11. Formal authorized Email signatures and information will be rendered by email.
Portals & User Manual
 Empanelment Portal – to enrol Sales team member under you
 DSA eKYC Portal https://eeb.nexgenrecruit.com/
 Trade Portal Login for Sales Team
 SSO Portal for Login request https://sso-euroexim.com/
 SimplexTF https://simplextf.com/
 User Manual
 Simplex Onboarding Manual and User Manual – EXIMWIRE Click here for the Documents
 Contact
IT Support - [email protected]
• Please ensure to login into your Euro Exim Bank Email account on a regular basis, else it will be disabled for those who don't
login for three months and above.
IT Team has introduced a new ticketing software (specially for the Sales Team Members) in which all the queries will be
redirected to the relevant team, and it will be answered within 24 hours. Please write your queries to the below contact details:
Email ID : [email protected]
Contact Number : +91 79045 09387
OUR SERVICES AT A GLANCE
NON FUND BASED PRODUCTS
TARGET CLIENTS

IMPORTERS TRADERS
LETTER OF CREDIT (MT710)
SIGHT LC
USANCE LC
BACK-TO-BACK LC
FRONT TO BACK LC
TRANSFERABLE & DIVISIBLE LC
REVOLVING LC
PRE ADVICE SERVICE (MT 705)
Please note that we do not deal with highly perishable commodities including Live / Dead Stocks
BANK GUARANTEE (MT 760)

TARGET CLIENTS

CONTRACTORS EXPORTERS
• TENDER GUARANTEE/
EARNEST MONEY GUARANTEE (EMD) • PERFORMANCE BANK GUARANTEE

• SECURITY GUARANTEE (SG) (PBG) / PERFORMANCE BOND (PB)

• PERFORMANCE BANK GUARANTEE (PBG) • ADVANCE PAYMENT GUARANTEE (APG)

• ADVANCE PAYMENT GUARANTEE (APG)


• RETENTION GUARANTEE (RG)
NON FUND BASED PRODUCTS

• STANDBY LETTER OF CREDIT (MT760) & PRE-ADVICE MT799)

• READY WILLING AND ABLE SERVICES (RWA)

• BLOCKED FUNDS / PROOF OF FUNDS

• BANK COMFORT LETTER (BCL)


FUND BASED PRODUCTS

• OFFSHORE TRADE ACCOUNT - (EXIMWIRE)

• MERCHANT ACCOUNT - (EXIMWAVE - Payment Gateway)

• CORRESPONDENT BANKING SERVICES

• MONEY REMITTANCE SERVICES – (Paymaster Services)

• BOND MANAGEMENT SERVICES – (Facilitating Debt Funding through Bonds)

• IPO FACILITATION SERVICES – (Facilitating Equity Funding through IPO)


SALES PROCESS

PROCESS 2: PROCESS 3: PROCESS 4:


PROCESS 1: Client / Applicant needs to get the draft
TFS/TFC/TFE sends these Client
EEB evaluates the business
Client / Applicant sends to EEB documents to EEB to the following approved by their beneficiary and
email addresses to your reporting proposal and if found acceptable, confirm in writing to your reporting
the Sales Contract along with
TFS/TFC with a cc to will release the draft of the TFS/TFC with a cc to
duly filled in application to the
[email protected] required instrument to the Client [email protected]
TFS/TFC/TFE
[email protected] / Applicant through TFS/TFC/TFE [email protected]

PROCESS 8: PROCESS 7: PROCESS 5:


PROCESS 6:
CRM will release the indemnity
Client goes to our e-KYC link Client has to complete the E-KYC
Client pays E-KYC charges documentation and email to
documents along with issuance
and completes the on- charges, Proforma Invoice to clients
and CRM sends the E-KYC [email protected]
boarding process along with email.id as well To TFS/TFC/TFE
the transaction documents.
link CRM will release E-KYC invoice. along with our E-KYC covering letter.

PROCESS 9: PROCESS 11:


PROCESS 10:
CRM sends email to client Once the swift final draft is
Client makes payment and
accepting the online approved, we send the swift TFS – Trade Finance Specialist
share the TT copy. CRM sends
submission along with PI for out within 3 to 5 banking days. TFC – Trade Finance Consultant
the final draft for approval.
Issuance charges payment. TFE – Trade Finance Executive
DOCUMENTS REQUIRED

DOCUMENTS TO BE PROVIDED BY
NEW CUSTOMERS:
DOCUMENTS TO BE PROVIDED BY
• E-KYC Covering Letter RETURNING CUSTOMERS:
• KYC Checklist • Application and Agreement
• Indemnity/ Guarantee Deed • Bill of Exchange
Document • Board Resolution
• Application and Agreement • Proforma Invoice/ Sales Purchase
• Bill of Exchange Agreement (SPA)
• Board Resolution
• Proforma Invoice/ Sales Purchase
Agreement (SPA)
Facility Letter Rate Chart with One Year Validity
FACILITY LETTER RATE CHART*

INSTRUMENT VALUE Setup Fee Validity Issuance Fee

90 Days 2.00%
USD 26M to USD 50M 0.50% 180 Days 2.50%
360 Days 3.00%
90 Days 2.50%
USD 11M to USD 25M 0.75% 180 Days 3.25%
360 Days 4.00%
90 Days 3.00%
USD 1M to USD 10M 1.00% 180 Days 4.00%
360 Days 5.00%
* Setup Fee is non-refundable. Issuance Fee will be subject to minimum USD 5000 or higher, which is also non-
refundable after the instrument is delivered to beneficiary bank or beneficiary or as agreed.
* The facility rate chart is applicable for all the instruments after eKYC is completed, with a validity period of One
year.
Our Standard Charges For Non-Facility Clients
OUR ISSUANCE CHARGES FOR NON-FACILITY CLIENTS
INSTRUMENT TYPE INSTRUMENT VALUE (IN USD)
LC - Letter of Credit
SLABS 100K to 1M 1M to 10M Above 10M
Sight LC (90 Days Validity) 5.00% 4.50% 4.00%
SBLC - Standby Letter of Credit
Sight LC (180 Days Validity) 6.00% 5.50% 5.00%
Sight LC (360 Days Validity) 7.00% 6.50% 6.00%
BG - Bank Guarantee
Usance LC (90 Days Validity) 6.00% 5.50% 5.00%
Usance LC (180 Days Validity) 7.00% 6.50% 6.00% * Our issuance fee will be minimum USD 5000 or higher, which is
also non-refundable after the instrument is delivered to
Usance LC (360 Days Validity) 9.00% 8.50% 8.00% beneficiary bank or beneficiary or as agreed.
SBLC / BG / PB (90 Days Validity) 6.00% 5.50% 5.00% * E-KYC consent letter to be duly filled in 2 page & 3rd page to be
printed in their letter head with sign & seal and send it back with
SBLC / BG / PB (180 Days Validity} 7.00% 6.50% 6.00%
E-KYC fees of USD 1550 which is non-refundable and non-
SBLC / BG / PB (360 Days Validity} 8.00% 7.50% 7.00% adjustable against the issuance fees.
E-KYC Consent Letter - Link EEB - ABC Account Info Invoice - Link * For Issuance fees above one year can be discussed.

PRODUCT CHARGES
PRODUCTS E-KYC FEES MINIMUM FEES BELOW 10MN ABOVE 10MN SWIFT COPY HARD COPY
RWA 1500 5000 1.50% 1.00% 1% / 1.5% 0.75%
BANK COMFORT LETTER 1500 5000 1.50% 1.00% 1% / 1.5% 0.75%
BLOCKED FUNDS 1500 5000 1.50% 1.00% 1% / 1.5% 0.75%
PROOF OF FUNDS 1500 5000 1.50% 1.00% 1% / 1.5% 0.75%
USP of EEB
Comparison Chart
Public Sector Banks Private Banks Euro Exim Bank
4 % to 9 % max
Per transaction
1.2 % to 1.8 % 2.4 % to 3.6 %
Issuance Cost (Depending upon the
Per Annum Per Annum
type of instrument, tenor,
and value requested)
Personal & Corporate Personal & Corporate
Guarantees Personal Guarantees
Guarantee Guarantee
Securitization 100% 100% NIL

Margin Money 5 % to 15 % 5 % to 25 % NIL


* subject to legal and compliance approval

Hard Collateral 85 % to 95 % 75 % to 95 % NIL


* subject to legal and compliance approval
USPs of EEB

✓ Our service level agreements with minimum turnaround time are fully supported by an experienced team enabling us

to complete more than 1500 transactions every year.

✓ Ability to work with emerging economies and SMEs as our instruments are based on the underlying transaction

between Applicant and Beneficiary.

✓ As a holder of an International Class A banking license, EEB can provide instruments such as Bank Guarantees,

Performance Bonds, Letters of Credit and Standby Letter of Credit facilities.

✓ A strong, highly trained sales team with local representation in more than 203 countries.

✓ Flexibility in structuring instruments facilitating global trade, ensuring the most effective tailored solutions to clients.
USPs of EEB

✓ Blockchain and Ai enabled platform supporting international trade processing.

✓ Electronic On-boarding of customers – Compliance and KYC with digital signature and online document submission

handled in timely single operations.

✓ Except Notary and eKYC fees, no other legal charges or stamp duty charges are levied.

✓ An experienced team tailoring trade instruments to the client’s instruction and needs, whilst ensuring compliance

with norms and procedures.

✓ Offshore account facilities help clients to receive and remit funds for trade transactions.
Important Note
KPI for Sales Team Members
• Within 90 days from the date of joining – Minimum one draft should be created
in the Simplex in your name.
• For the next period of 90 days – Minimum one closure has to be done in the
System in your name.

❖ If one of the above is not achieved by the Sales Team Member within the
estimated period of 180 days, then you will be lowered by one level. This is
applicable for Tier 1 and Tier 2 Consultants only.
❖ Please note this has been implemented from 01st August 2023.
Updates

• Sales Recruitments (01-04-2024)


• TFS – 9046 / 10000
• TFC – 20577 / 50000
• TFE – 34130 / 40000
• TOTAL - 63879 / 100000 (Year 2024)
Countries Covered : 203 / 234

• Internal Training Session every Wednesday @2.30 PM IST on Country Presentation, etc.,
• External Sales Training Session every Saturday @2.00 PM IST on Weekly Wins, etc.,
• We have created Telegram group for all of us to start interacting in the group. Join
immediately without any further delay using the link - https://t.me/+fpMoJNqRfPxhNTI1

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