Riya Singh Resume
Riya Singh Resume
PROGRAMMER ANALYST
CAREER PROFILE
Experienced and results-driven Programmer Analyst and Robotics Process Automation (RPA) developer with a
successful history of designing and implementing automated solutions for various sectors using UiPath. Proven
expertise in streamlining complex processes and enhancing operational efficiency. Skilled in variety of programming
languages including C, C++ and Python. Adept at training and leveraging Power BI for data visualization and analysis,
contributing to informed decision-making. Proficient in implementing automation solutions, with expertise in
orchestrating processes and integrating automation frameworks.
AREAS OF EXPERTISE
Robotic Process Automation Python IT Project Management
UiPath Mainframe Automation Change Management
SQL Queries Web Automation Troubleshooting
RE Framework PDF & Email Automation Stakeholder Management
Orchestrator Data Visualization Decision-making
Microsoft Power BI Process Optimization Communication
WORK EXPERIENCE
Cognizant Technology Solutions (CTS) | India
Programmer Analyst | March 2023 – Present
Domain: Insurance
Client: Suncorp
Role/Technology: UiPath, PowerBI
Collaborate with clients to define and establish project specifications, ensuring alignment with business objectives.
Adapt seamlessly to Agile methodology, actively participating in cross-functional teams to enhance project
efficiency.
Conduct design sessions with clients to meticulously determine and document project specifications.
Provide advanced technical support, leveraging comprehensive knowledge of complex technologies.
Update and maintain project documentation, capturing any changes or deviations for clear communication.
Monitor production bots, promptly addressing errors, glitches, and bugs for optimal system performance.
Execute seamless bot migrations, raising Change Requests (CR) and conducting tech reviews to ensure smooth
transitions.
Cognizant Technology Solutions (CTS) | India
Programmer Analyst, RPA Developer | May 2022 – February 2023
Domain: Banking and Finance Services
Client: KeyBank
Role/Technology: UiPath
Spearhead requirement gathering, analysis, and preparation of functional specification documents for banking and
finance projects.
Collaborated closely with business stakeholders to understand and address process-related requirements.
Drove bot migration initiatives, raising Change Requests (CR) through ServiceNow as necessary.
Proficiently utilized RE Framework, selectors, and anchors to enhance bot functionality.
Demonstrated expertise in working with Orchestrator, assets, queues, and real-time project arguments.
Executed end-to-end automation across mainframe, database, web, Excel, and email systems.
Contributed to Agile methodology, ensuring flexibility in project execution and delivery.
Actively participated in client interactions, facilitating the establishment of specifications and system designs.
Provided technical support, applying knowledge of complex technologies to troubleshoot problems and support
new projects.
Updated project documentation, capturing and communicating deviations for transparency.
Engaged in development, unit testing, end-to-end testing, and code reviews to maintain code quality.
Monitored and enhanced production bots, contributing to system improvements through the addition of new
features and infrastructure.
EDUCATION
Bachelor In Computer Science And Engineering | Maharani Girls Engineering College, Jaipur, India | 2021
12th | St. Patricks Sr. Sec. School, India | 2017
10th | St. Patricks Sr. Sec. School, India | 2015
CERTIFICATIONS
ISC2 and ISO 27001 LA Cybersecurity Certifications | Expected Completion in December 2023
Power BI – Complete Microsoft Power BI Bootcamp | July 2023
UiPath Certified Professional Advanced RPA Developer (UiARD)
REFERENCES
Available upon Request