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Name - Jose feder-WPS Office

The document discusses different types of communication including verbal, non-verbal, written, interpersonal, formal and informal communication. It covers topics like communication channels, encoding and decoding messages, and factors that affect the communication process.

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Federico Aniceto
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0% found this document useful (0 votes)
15 views5 pages

Name - Jose feder-WPS Office

The document discusses different types of communication including verbal, non-verbal, written, interpersonal, formal and informal communication. It covers topics like communication channels, encoding and decoding messages, and factors that affect the communication process.

Uploaded by

Federico Aniceto
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Name:Jose federico DG.

Aniceto Year/section:BSCRIM 1-4

Professor: Bruce Amrosi Bansao

Discuss Communication

The communication is simply the act of transferring information from one place,
person or group to another. Every communication involves (at least) one sender,
a message and a recipient. ... These include our emotions, the cultural situation,
the medium used to communicate, and even our location

Every communication involves (at least) one sender, a message and a recipient.
This may sound simple, but communication is actually a very complex subject.

The transmission of the message from sender to recipient can be affected by a


huge range of things. These include our emotions, the cultural situation, the
medium used to communicate, and even our location. The complexity is why
good communication skills are considered so desirable by employers around the
world: accurate, effective and unambiguous communication is actually extremely
hard As this definition makes clear, communication is more than simply the
transmission of information. The term requires an element of success in
transmitting or imparting a message, whether information, ideas, or emotions

The sender ‘encodes’ the message, usually in a mixture of words and non-verbal
communication. It is transmitted in some way (for example, in speech or writing),
and the recipient ‘decodes’ it.

Of course, there may be more than one recipient, and the complexity of
communication means that each one may receive a slightly different message.
Two people may read very different things into the choice of words and/or body
language. It is also possible that neither of them will have quite the same
understanding as the sender.

.Verbal
Verbal communication is the use of language to transfer information through
speaking or sign language. It is one of the most common types, often used during
presentations, video conferences and phone calls, meetings and one-on-one
conversations. Verbal communication is important because it is efficient. It can be
helpful to support verbal communication with both nonverbal and written
communication

.Non verbal communication

covering body language, gestures, how we dress or act, where we stand, and even
our scent. There are many subtle ways that we communicate (perhaps even
unintentionally) with others. For example, the tone of voice can give clues to
mood or emotional state, whilst hand signals or gestures can add to a spoken
message.

.Written communication

which includes letters, e-mails, social media, books, magazines, the Internet and
other media. Until recent times, a relatively small number of writers and
publishers were very powerful when it came to communicating the written word.
Today, we can all write and publish our ideas online, which has led to an
explosion of information and communication possibilities.

.interpersonal communication

which includes letters, e-mails, social media, books, magazines, the Internet and
other media. Until recent times, a relatively small number of writers and
publishers were very powerful when it came to communicating the written word.
Today, we can all write and publish our ideas online, which has led to an
explosion of information and communication possibilities.

.Communication channel
Communication channels is the term given to the way in which we communicate.
It is therefore the method used to transmit our message to a recipient, or to
receive a message from someone else.

There are multiple communication channels available to us today. These include


face-to-face conversations, telephone calls, text messages, email, the Internet
(including social media such as Facebook and Twitter), radio and TV, written
letters, brochures and reports.

.Encoding Messages

We all do this every day when transferring abstract thoughts into spoken words
or a written form. However, other communication channels require different
forms of encoding, e.g. text written for a report will not work well if broadcast via
a radio programme, and the short, abbreviated text used in text messages would
be inappropriate in a letter or in speech.

Complex data may be best communicated using a graph, chart or other


visualisation.

Effective communicators encode their messages so that they fit both the channel
and the intended audience. They use appropriate language, conveying the
information simply and clearly. They also anticipate and eliminate likely causes of
confusion and misunderstanding. They are generally aware of the recipients’
experience in decoding similar communications.

.Decoding Messages
Once received, the recipient needs to decode the message. Successful decoding is
also a vital communication skill.People will decode and understand messages in
different ways.

This will depend on their experience and understanding of the context of the
message, how well they know the sender, their psychological state and how they
feel, and the time and place of receipt. They may also be affected by any Barriers
to Communication which might be present.There are therefore a wide range of
factors that will affect decoding and understanding.

Successful communicators understand how the message will be decoded, and


anticipate and remove as many as possible of the potential sources of
misunderstanding.

.The Communication Process

Once received, the recipient needs to decode the message. Successful decoding is
also a vital communication skill

People will decode and understand messages in different ways.

This will depend on their experience and understanding of the context of the
message, how well they know the sender, their psychological state and how they
feel, and the time and place of receipt. They may also be affected by any Barriers
to Communication which might be present.

There are therefore a wide range of factors that will affect decoding and
understanding.

Successful communicators understand how the message will be decoded, and


anticipate and remove as many as possible of the potential sources of
misunderstanding.

.Oral Communication
This is the communication which employs the spoken word, either direct or
indirect as a communication channel. This verbal communication could be made
on a channel that passes information in only one form i.e. sound.

You could converse either face to face, or over the phone, or via voice notes or
chat rooms, etc. It all comes under the oral communication. This form of
communication is an effective form.

.Formal & informal Communication

Apart from the above types, we have formal & informal types of communication.
Formal communication is of following types

Vertical: The information or data flows up and down the organizational structure.

Horizontal: This is the communication between two similar levels of the


organization.

Diagonal: This is the communication across the cross-functional levels of


employees from various departments of the organization.

The other form is the informal or casual communication which is the general
communication between random people of the organizations.

.Appearance

The first impression sets the tone. People will react to your appearance and this is
a fact of life. Your clothes, the color of the fabrics, etc. all determine the reaction
of your audience

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