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LVMH IT Landscape

The document provides background information on the IT landscape of LVMH Moet Hennessy Louis Vuitton. It consists of 70 brands organized into business groups. Each brand autonomously implements its own IT solutions resulting in a complex and decentralized application landscape. The landscape includes solutions from Oracle, In-House, Salesforce, SuccessFactors, IBM and Coupa. Middleware and data layers are generally siloed without cross-business visibility.

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0% found this document useful (0 votes)
80 views

LVMH IT Landscape

The document provides background information on the IT landscape of LVMH Moet Hennessy Louis Vuitton. It consists of 70 brands organized into business groups. Each brand autonomously implements its own IT solutions resulting in a complex and decentralized application landscape. The landscape includes solutions from Oracle, In-House, Salesforce, SuccessFactors, IBM and Coupa. Middleware and data layers are generally siloed without cross-business visibility.

Uploaded by

programsp
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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IT LANDSCAPE: BACKGROUND

LVMH Moet Hennessy Louis Vuitton (“LVMH” or the “Company”) consists of 70 brands or “houses,” which are organized into
distinct business groups. Decentralization is one of the significant features of the Company’s organizational structure. Each of the
70 houses operates autonomously in order to foster creativity as well as enhance responsiveness to individual segment
developments and shifting patterns of consumption. Accordingly, the application landscape is complex and decentralized, as each
house has autonomously implemented solutions.

LVMH’s application landscape consists primarily of Oracle and In-House solutions, with a balance of best-of-breed applications like
Salesforce, SuccessFactors, IBM, and Coupa. Although there is general consistency across the houses and lines of business with
respect to a particular solution within a segment, there are departures. Furthermore, some lines of business have used different
In-House solutions for a single segment in different geographical markets (e.g., Sephora’s Mobile and Customer Self Service Portal
solutions differ across the U.S., European, and Asian markets).

The middleware and data layers employed by LVMH are generally siloed and do not provide visibility across different lines of
business, although in some instances middleware connects some houses’ application solutions within a particular segment (e.g.,
for both Louis Vuitton and Dior, Mobile and Quality Control solutions are each connected via middleware). The middleware and
data layers consist of Oracle, IBM, and SAP solutions.

In addition to the production environments represented in the below slides, LVMH maintains development/testing and backup
environments. LVMH operates three (3) server farms that support their software, one in each of the United States, Europe, and
Asia.

Slide 2 below illustrates the applications currently implemented at the primary houses within each of the four (4) lines of
business, along with some applications employed at the LVMH corporate level. Slides 3-6 below illustrate the middleware and
data layer portions of the application landscape at each of the four (4) lines of business.

1
LVMH IT LANDSCAPE
HR -
SuccessFactors Accounting - Oracle LVMH Moet
Marketing - In-
Hennessy Louis
Financial Management –
Oracle Hyperion House
Vuitton
FASHION & LEATHER GOODS RETAIL WINE & SPIRITS PRIVATE EQUITY

Dior Nicholas Sephora DFS Moet & L Real Estate


Louis Vuitton Bon Hennessey L Capital L Capital Asia
Kirkwood Marche Chandon
HR –
HR - HR - SuccessFactors Retail HR –
HR - HR – HR –
SuccessFactors
SuccessFactors SuccessFactors Exec – SuccessFactors HR -
SuccessFactors SuccessFactors Sales / Sales / SuccessFactors
Mobile - In- Fund Fund
IBM Marketing Retail Exec House Raising - Raising –
Mobile - IBM - Oracle – Oracle Supply Inventory In-House In-House
Quality Retek Chain - Management
Retail / POS - (Asia) – In-
Control - In-House Oracle Portfolio Portfolio
House
Oracle Quality Retail Management Analysis – Analysis -
Control - / POS – Oracle Retek In-House Oracle
Oracle
Financial
Finance -
Retail Management - Procurement – Oracle Quality Control
In-House - In-House Portfolio
Management / Coupa/In-House Analysis -
Retail
POS – Oracle Management / HR - Oracle
Retek POS – Oracle
SuccessFactors
Retek Marketing - In- Mobile (US) – In- Inventory Inventory
Sales /
Management
House House A (Asia) - In- (US) - Oracle Fund
House Raising -
Inventory Financial In-House
Management Inventory Management
- Oracle Supply Chain – Mobile (Europe) Inventory Management Financial
Sales – Oracle Retek (Europe) - – Oracle
In-House – In-House A (US) - Oracle
Management
Oracle - Oracle
Sales -
Salesforce Inventory Client
Mobile (Asia ) –
Management - Portal - Financial
Inventory In-House In-House B Sales -
Salesforce Oracle Management -
Management – Inventory
Oracle
(Europe) - In-House
Customer Self Oracle Client
Supply Chain – Service Portal (US) Portal – In-
Oracle – In-House 1 Finance- Oracle
House
Finance - Oracle Client
Customer Self Qual Portal - In-
Control - House
Service Portal
Procurement – Coupa / (Europe) – In- In-House
Supply Chain – HR -
In-House House 2 Oracle
SuccessFactors
Customer Self Service Sales – In-
Portal (Asia) – In-House 3 House

Finance - Oracle Supply Chain – Oracle

Finance - Oracle 2
FASHION & LEATHER GOODS
O LV Quality Control
- Oracle
BOBJ BOBJ DATA
IBM
BUS. INT. SERVICES
Dior Quality
ORACLE DB I Control - Oracle
WS

O IBM
DWH

O O LV Mobile - IBM
IBM DB IBM

I O I O WS Dior Mobile -
I IBM
I
Salesforce Cloud
O
O Dior Inventory -
FUSION Oracle

Salesforce O O
Dior Retail / POS –
BEA Oracle Retek
LV Supply Chain - LV Procurement – LV Inventory - LV Retail / POS – LV Finance -
Oracle Coupa/In-House Oracle Oracle Retek Oracle O
Dior Finance -
Oracle

O NK Retail / POS –
SuccessFactors
In-House
MIDDLEWARE
O
NK Finance – In-
O BEA House
O

BEA Oracle BEA


SAP Cloud
NK Inventory – In-
O House
BOBJ
BUS. INT.
O
Oracle Fusion
F
I
ORACLE NK Supply Chain –
BOBJ DATA DWH In-House
SERVICES
IBM IBM
NK Marketing –
I In-House
IBM WebSphere
WS WS

3
RETAIL
O
S Marketing - Oracle
BOBJ BOBJ DATA
O
BUS. INT. SERVICES
S Cust Service Portal
ORACLE DB I (US) – In-House 1
BEA

S Mobile (US) – In-

O I House A
IBM
DWH
S Finance -
O O Oracle
IBM DB IBM

I O I O WS S Procurement
O – Coupa/In-
I House
O
IBM WS
S Cust Service Portal
O
O O (Europe) – In-House 2

S Retail / POS – S Supply Chain - DFS – Retail / POS Bon Marche Retail F S Mobile (Europe) – In-
S Finance - Oracle
Oracle Retek Oracle – Oracle Retek / POS – In-House
I House A

O
SAP Cloud

S Cust Service (Asia) –


MIDDLEWARE In-House 3
O
O S Mobile (Asia) – In-
F SuccessFactors
Oracle BEA House B
BEA

O
Oracle Fusion
F

IBM
IBM WebSphere
WS

4
WINE & SPIRITS
M&C Inventory
(Europe) - Oracle
BOBJ BOBJ DATA
BUS. INT. SERVICES
I O
H Inventory
ORACLE DB F (Europe) - Oracle

I
O IBM I M&C Finance -
Oracle
DWH

H Finance -
I I Oracle
IBM DB O

I O I O F H Supply Chain
O - Oracle
I
Salesforce Cloud
O
O BEA
M&C Inventory
Salesforce I IBM (Asia) – In-House

H Quality Control M&C Qual Control H Inventory (US) - M&C Inventory M&C Supply Chain WS H Inventory (Asia)
– In-House – In-House Oracle (US) - Oracle - Oracle – In-House
SAP Cloud

SuccessFactors
MIDDLEWARE

O
Oracle BEA
BEA

O
Oracle Fusion
F

IBM
IBM WebSphere
WS

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