LVMH IT Landscape
LVMH IT Landscape
LVMH Moet Hennessy Louis Vuitton (“LVMH” or the “Company”) consists of 70 brands or “houses,” which are organized into
distinct business groups. Decentralization is one of the significant features of the Company’s organizational structure. Each of the
70 houses operates autonomously in order to foster creativity as well as enhance responsiveness to individual segment
developments and shifting patterns of consumption. Accordingly, the application landscape is complex and decentralized, as each
house has autonomously implemented solutions.
LVMH’s application landscape consists primarily of Oracle and In-House solutions, with a balance of best-of-breed applications like
Salesforce, SuccessFactors, IBM, and Coupa. Although there is general consistency across the houses and lines of business with
respect to a particular solution within a segment, there are departures. Furthermore, some lines of business have used different
In-House solutions for a single segment in different geographical markets (e.g., Sephora’s Mobile and Customer Self Service Portal
solutions differ across the U.S., European, and Asian markets).
The middleware and data layers employed by LVMH are generally siloed and do not provide visibility across different lines of
business, although in some instances middleware connects some houses’ application solutions within a particular segment (e.g.,
for both Louis Vuitton and Dior, Mobile and Quality Control solutions are each connected via middleware). The middleware and
data layers consist of Oracle, IBM, and SAP solutions.
In addition to the production environments represented in the below slides, LVMH maintains development/testing and backup
environments. LVMH operates three (3) server farms that support their software, one in each of the United States, Europe, and
Asia.
Slide 2 below illustrates the applications currently implemented at the primary houses within each of the four (4) lines of
business, along with some applications employed at the LVMH corporate level. Slides 3-6 below illustrate the middleware and
data layer portions of the application landscape at each of the four (4) lines of business.
1
LVMH IT LANDSCAPE
HR -
SuccessFactors Accounting - Oracle LVMH Moet
Marketing - In-
Hennessy Louis
Financial Management –
Oracle Hyperion House
Vuitton
FASHION & LEATHER GOODS RETAIL WINE & SPIRITS PRIVATE EQUITY
Finance - Oracle 2
FASHION & LEATHER GOODS
O LV Quality Control
- Oracle
BOBJ BOBJ DATA
IBM
BUS. INT. SERVICES
Dior Quality
ORACLE DB I Control - Oracle
WS
O IBM
DWH
O O LV Mobile - IBM
IBM DB IBM
I O I O WS Dior Mobile -
I IBM
I
Salesforce Cloud
O
O Dior Inventory -
FUSION Oracle
Salesforce O O
Dior Retail / POS –
BEA Oracle Retek
LV Supply Chain - LV Procurement – LV Inventory - LV Retail / POS – LV Finance -
Oracle Coupa/In-House Oracle Oracle Retek Oracle O
Dior Finance -
Oracle
O NK Retail / POS –
SuccessFactors
In-House
MIDDLEWARE
O
NK Finance – In-
O BEA House
O
3
RETAIL
O
S Marketing - Oracle
BOBJ BOBJ DATA
O
BUS. INT. SERVICES
S Cust Service Portal
ORACLE DB I (US) – In-House 1
BEA
O I House A
IBM
DWH
S Finance -
O O Oracle
IBM DB IBM
I O I O WS S Procurement
O – Coupa/In-
I House
O
IBM WS
S Cust Service Portal
O
O O (Europe) – In-House 2
S Retail / POS – S Supply Chain - DFS – Retail / POS Bon Marche Retail F S Mobile (Europe) – In-
S Finance - Oracle
Oracle Retek Oracle – Oracle Retek / POS – In-House
I House A
O
SAP Cloud
O
Oracle Fusion
F
IBM
IBM WebSphere
WS
4
WINE & SPIRITS
M&C Inventory
(Europe) - Oracle
BOBJ BOBJ DATA
BUS. INT. SERVICES
I O
H Inventory
ORACLE DB F (Europe) - Oracle
I
O IBM I M&C Finance -
Oracle
DWH
H Finance -
I I Oracle
IBM DB O
I O I O F H Supply Chain
O - Oracle
I
Salesforce Cloud
O
O BEA
M&C Inventory
Salesforce I IBM (Asia) – In-House
H Quality Control M&C Qual Control H Inventory (US) - M&C Inventory M&C Supply Chain WS H Inventory (Asia)
– In-House – In-House Oracle (US) - Oracle - Oracle – In-House
SAP Cloud
SuccessFactors
MIDDLEWARE
O
Oracle BEA
BEA
O
Oracle Fusion
F
IBM
IBM WebSphere
WS