SAP Statement of Direction SAP Business Suite

SAP Product LifecycLe MAnAgeMent

STATeMenT of DirecTion for 20082010

Having to constantly deliver new products poses a major challenge to manufacturers today. As globalization boosts competition, only the most innovative companies are able to increase their revenues and retain high margins. Keeping this in mind, SAP will improve its SAP Product Lifecycle Management (SAP PLM) application from 2008 to 2010 by building on existing functionality. The result will be an end-to-end solution that helps your company accelerate and simplify product and service leadership. Since future developments will be based on existing SAP PLM functionality, you dont even have to wait. You can start your SAP PLM project today! SAP Product Lifecycle Management Statement of Direction for 20082010 SAP Statement of Direction SAP Business Suite

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Preface Customer Successes with SAP Product Lifecycle Management The Vision Product innovation Product and Process Synchronization Business Acceleration The Road Map Simplicity, Usability, and Adaptability Product and Portfolio Planning Product Development and Manufacturing Definition Product and Process Synchronization Product intelligence

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Role of Enhancement Packages Industry-Specific Support Discrete Manufacturing industry consumer Products, Process, and Utilities industries Enabling Business Benefits with SAP PLM Summary Quick facts

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PrefAce

This statement of direction describes SAPs vision, strategy, development, and commitment for the SAP Product Lifecycle Management application and its future role and position within SAPs overall solution portfolio by laying out a three-year road map. The vision and road map described in this document are those that SAP currently plans to realize. To react to shifting markets, SAP may postpone, cancel, or accelerate some of the planned functionalities for any number of reasons and at any time.

SAP Statement of Direction SAP Product Lifecycle Management

cuStoMer SucceSSeS with SAP Product LifecycLe MAnAgeMent

companies in a variety of industries are using the SAP Product Lifecycle Management (SAP PLM) application to achieve significant, solid results. Here are two examples. Clariant Germany, a global leader in the specialty chemicals industry, ensures safe and compliant handling of potentially hazardous goods with SAP PLM. Viola Meisterling, head of process teams, says, SAP software provides clariant a more transparent view of its business and processes. We can get information easily out of the system, and SAP software strengthens our market position because we are more flexible with our harmonized processes. The company benefits from the full integration of laboratory processes with supply chain functionality. in addition, information requested by customers is easily distributed, leading to higher customer satisfaction, increased efficiency, and improved data quality.

Arla Foods amba, a dairy cooperative owned by 11,600 milk producers in Denmark and Sweden, is europes largest dairy company. With top-quality support from the SAP consulting organization, the company implemented a project portfolio solution based on the SAP resource and Portfolio Management (SAP rPM) application and collaboration Projects (cProjects) application. (An implementation of SAP PLM can include these applications.) Business process manager Sune Slemming states, We needed one integrated solution to support well-structured and systematic project and portfolio management. The SAP solution allows us to view the status of all initiatives at once, support sound decisions to go, hold, or kill projects, manage resources more effectively, and ensure proper alignment of projects with Arlas overall business strategy. The new project and portfolio management solution supports two main areas of business processes: day-to-day tactical project management enabled by cProjects and high-level project portfolio management enabled by SAP rPM. SAPs solution enables Arlas management to quantify the actual business benefits of projects. Slemming adds, We wanted to know whether or not we actually received the business benefits we expected from our projects.

SAP software provides Clariant a more transparent view of its business and processes. We can get information easily out of the system, and SAP software strengthens our market position because we are more flexible with our harmonized processes.
Viola Meisterling, Head of Process Teams, clariant Germany

SAP Statement of Direction SAP Product Lifecycle Management

the ViSion

Business processes dictate business performance. They help you differentiate yourself from the competition and serve as one of the primary means of creating business value. consistently, leaders across industry sectors are characterized by constant business process innovation and an ability to strip out inefficiencies involved with the management of product development, service, and compliance. Winning enterprises know how to orchestrate business processes to delight their customers and collaborate more effectively with partners and suppliers. They know how to bring innovative products to market in the shortest time and at the lowest cost. And these successful companies know how to instill confidence in stakeholders and regulators with fully transparent product development and production processes. in a fast-changing world where business success is so tightly correlated to business process success, companies like yours need a core product life-cycle management (PLM) solution that goes far beyond simple support for generic transactions. rather, your PLM foundation should provide robust functionality specific to the challenges you face in your industry while supporting the flexibility and scalability you require to respond to rapid change as your business grows. At the same time, it must be intuitive

enough for employees to master and powerful enough to leverage enterprise information so that they can make informed decisions on a day-to-day basis that align with corporate strategy. This is why so many of the worlds best-run companies rely on SAP PLM the market-leading product life-cycle management application that provides you with a single, integrated foundation to master your product business. Manufacturers, to survive in an everchanging global environment, must focus more time and energy on their competitive market differentiation. What made a company competitive and market viable in the past will certainly be challenged tomorrow. Ultimately, the ability of companies to invent and deliver to market new and innovative products faster than their competitors will enable them to succeed and grow. This concept and urgency of creating and delivering innovative and market-differentiating products and services is driving SAPs development efforts. SAP is committed to providing 360-degree support for all product-related processes from the first product idea to manufacturing to product service. This is what SAP calls product and service leadership. fundamentally, it is an acknowledgment that to deliver innovative products and thereby differentiate your company in targeted markets, you must view your

products in the context of your complete business environment: processes, people, and solutions. Major challenges for manufacturers today can be categorized into three categories: product innovation, product and process synchronization, and business acceleration. Within each of these categories are significant challenges that vary in applicability and priority depending on the specific industry a business is in. SAPs strategy for PLM is based on three dominant business trends: creation and delivery of innovative products that fulfill or create market demand end-to-end optimization of product-developing processes and solutions to speed products to market while ensuring compliance with industry, quality, and regulatory standards Business acceleration to become more agile than competitors and take advantage of market and competitive opportunities across business networks of strategic partners and suppliers

SAP Statement of Direction SAP Product Lifecycle Management

Product Innovation
in order to survive, companies need to create and deliver innovative products that fulfill or generate market demand. But the innovation process is often slow or broken; information is stored in silos within the company, making it very hard to build an innovative network and capture and translate ideas into innovative products. Tracking innovation is almost impossible. Product innovation requires effective product and portfolio planning with powerful tools for idea management, portfolio management, and requirements management in the early stages of the innovation process. All employees involved in product development and manufacturing need to have access to the same up-to-date product data in order to avoid time- and moneyconsuming errors and delays.

efficiently instruments that are easy to use and reliable. They need an end-to-end optimization of product development processes, solutions to speed products to market, and analytic functions that enable a product-centric view. compliance with industry, quality, and regulatory standards is also vital for the success of a globally acting company.

Business Acceleration
Many companies face declining market shares and stronger competition, and optimizing the results of single departments within a company is no longer enough to address these challenges. What makes you more agile than your competitors is the ability to leverage the advantages of integration and networking. if you are able to profit from the people, new technologies, and synchronized processes of acquired companies, you can react more quickly and take advantage of market and competitive opportunities across your business networks. With the integration of your PLM solution with the SAP Business Suite family of business applications, you can globalize your operations: design, manufacture, and support anytime, anywhere.

Product and Process Synchronization

Day-to-day processes need to run smoothly. And nothing will reduce the motivation of your employees more than missing or inconsistent data, or a disconnected design chain and supply chain. Your employees need the right instruments to help them manage their daily tasks in product development

With the move to enhancement packages, SAP is the first and only enterprise software provider to leverage enterprise SoA to deliver new features and functionality.

SAP Statement of Direction SAP Product Lifecycle Management

the roAd MAP

SAP has a proven track record of delivering innovation to its PLM customers. With over 30 years of experience, SAP has tools and methodologies that have been honed to help customers like you cost-effectively adopt new functionality in an evolutionary manner. SAP understands the importance of further synchronizing the delivery of innovative functionality with your ability to adopt it.
SAP has listened closely to the evolving requirements of customers across a wide spectrum of industries as they face the above-mentioned challenges in a rapidly evolving, global economy. While continuing to value the long-term stability of SAP PLM, companies also seek greater abilities to innovate, optimize, and simplify operational processes.

in response, SAP has developed a new product strategy for SAP PLM based on the following pillars: Simplicity, usability, and adaptability Product and portfolio planning Product development and manufacturing definition Product and process synchronization Product intelligence

Simplicity, Usability, and Adaptability

To improve productivity for all productrelated work in an enterprise, SAP has embarked on an aggressive effort to simplify the SAP PLM user interface as well as the deployment, operation, and enhancement of the solution. SAPs key guidelines for this effort are as follows: easy to deploy easy to learn easy to use easy to operate SAPs simplicity project plans to deliver an easy-to-deploy and easy-to-use user interface. With this new interface, information will be provided in an intelligent way to foster efficiency and productivity for power and occasional users. Powerful and easy-to-use search functions help employees in their daily work with immense amounts of data. The user interface is based on the standard of the SAP netWeaver Business client software and includes an enhanced PLM dashboard and analytics.

The business value: reduced costs and time for employee training and support increased productivity and acceptance of the solution increased flexibility and adaptability to meet user demands increased data quality and employee motivation faster roi through easy deployment and adaptability reduced software maintenance costs With the new intuitive, simplified SAP PLM user interface, SAP plans to incorporate an environment crawler and search engine and display product structures in a new way. The advanced, intuitive search functionality will be based on the SAP netWeaver enterprise Search application. SAP will also introduce a new SAP engineering desktop. in phase ii of the PLM development road map, SAP will work on simplicity on a new user interface for product structure management functionalities like new version, status and release management, and variant configuration. SAP plans to provide preconfigured role-based user interfaces, for faster deployment and adaptability to userspecific needs. A common look and feel across most core SAP PLM functions will help reduce support and increase acceptance within your company.

SAP Statement of Direction SAP Product Lifecycle Management

Product and Portfolio Planning

Demand is high for professional project and portfolio management, at both the operational and strategic levels. With project and portfolio management solutions from SAP, you can gear your project portfolio toward corporate strategy, adhere to schedules and budgets, make optimal use of resources, and identify progress and risks at an early stage. And you can do all this without losing sight of your entire project portfolio. All this allows you to guarantee investment security across the board and ensure that project activities are prioritized as required. SAPs offering to support innovation management includes leading practices like idea and requirements management, portfolio management, strategic and operational resource management, and project management. SAP software designed for project and portfolio management includes the project system component of the SAP erP application and cProjects and SAP rPM.

The road map: Planned enhancements in phase i Build out of integration functionality for resource and portfolio management and project management: integrate SAP rPM with SAP erP and SAP PLM Phase-gate innovation process support and synchronization framework Decision-flow management with its phase-gate innovation process support for better management of new-product development activities and the innovation life cycle Process enhancements to streamline resource management process and enhance top-down and bottomup planning capabilities Planned enhancements in phase ii User interface and usability enhancements: standardize data presentation, input, and update process; align navigation and layout principles; reuse common components; reduce technical complexity; and improve user interface extensibility Service enablement (enterprise service-oriented architecture enablement): enable process enhancements by accessing data and objects through enterprise services

Planned enhancements in phase iii Project and portfolio risk management: enhance risk assessment and introduce risk mitigation open innovation and collaboration: enable users to link inbound idea management with outbound idea sources such as idea marketplaces and market research data; exchange ideas with external stakeholders; and share selected project data with customers or development partners Project-change tracking and management: allow users to plan, approve, and track project schedule, resources, and budget changes Project and portfolio simulation for schedules and resources: enhance integrated simulation functionality for project rescheduling and resource reassignments The business value: fact-based decision making with the pervasive use of business and product knowledge increased number of innovative products to market real-time information with investment and cost tracking reduced failure rate with risk analyses

SAP Statement of Direction SAP Product Lifecycle Management

The road map: Planned enhancement in phase i integrated product labeling for recipe management: final view of product specification data Planned enhancements in phase ii Product structure management: implement new status and versioning concepts for PLM objects Advanced release management for product data Life-cycle management: clear assignment of a life-cycle status to parts change-process support (including support of redlining scenarios on engineering bill-of-material level) Manufacturing integration: deliver extended process integration between engineering and manufacturing including a launch of a reconciliation workbench to manage the handover from engineering to production for extended manufacturing integration Product standardization concept: allow users to clearly mark standard components that are intended for reuse (functionality is also connected to an authorization concept) enhanced variant configuration: provide variant configuration functionality based on SAP engineering structures (user interface includes state-of-the-art process support for variant configuration through all stages, from early product development through production)

Product Development and Manufacturing Definition

SAP PLM supports the complete product development process, including integration with innovation and service processes. it strongly supports the design and engineering phase and the handover to follow-on processes. it is built to facilitate various strategies, such as make to stock or engineer to order. The development efforts in the next years will put an emphasis on product structure management and integrating manufacturing and service processes.

Planned enhancements in phase iii Product structure management: support customer order-related management of product structures Digital manufacturing support: include engineering process structures in new user interface, enhancing their functionality to form a reliable process backbone along the entire product life cycle, and add an open interface to connect to various digital manufacturing solutions innovation-to-realization integration: finalize seamless integration of product and portfolio innovation phase results with design and realization phase integration of product structure with services: integrate engineering product structures with service processes through both release processes and support for a structure handover (similar to the integration with manufacturing) The business value: optimized product data handling with less time and effort and increased product data quality flexible and fast adoption of product definitions to meet the needs of different manufacturing facilities and market and customer requirements Streamlined product cost based on platform and standardization concepts

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SAP Statement of Direction SAP Product Lifecycle Management

Product and Process Synchronization

Synchronization includes the product infrastructure and all cross-enabler functionality that provides the foundation for all PLM business processes. A broad set of new and improved functions will put SAP customers in a position to master their integrated PLM processes from first idea to retirement. SAP PLM addresses the key prioritized business processes for product and process synchronization through: Product and process support Project management Project execution Time and resource management Document management Product, idea, and design collaboration Business process integration Product-centric view and analytics Product compliance environment, health, and safety compliance for products Hazardous tracking and product stewardship Dangerous goods and waste management Workers health and safety emission management Quality management The road map: Planned enhancements in phase i Product synchronization: include enterprise services bundle for quote to cash for configurable products

collaboration support: provide functionality for extended collaboration through new access control approach on bill of materials (BoM), documents and materials, and engineering change management (granular access control to secure external remote access based on secure collaboration architecture) PLM object navigator: deliver a browser to easily navigate to all product-related information within the PLM domain (can be extended to also include product-related data from the SAP erP and SAP Supply chain Management [SAP ScM] applications and beyond) Workbench framework: extend cAD integrations for the new engineering structure enterprise service-oriented architecture (enterprise SoA) enablement for core PLM functionality (for example, document management system, BoM, and material master data) Planned enhancements in phase ii extended workflows: provide functionality to start ad hoc workflows that are easy to set up and change by employees new analytic functionality: provide insights for cross-functional product data; deliver analytics to help customers monitor the product development process; enable customers to access information

about the production process for a product; and review and monitor quality key performance indicators (KPis) for the post-product-launch phase Process consolidation: consolidate common basic functionality, including document management, authorizations, and status management, to reduce data redundancies, and as a consequence, double data maintenance Planned enhancement in phase iii Major new enterprise service enablement functions The business value: optimized total cost of ownership for PLM software based on a unified PLM landscape effective process support for fast information exchange across organizational boundaries increased product development processes with seamless data flow Single version of the truth for product data extended value chain

SAP Statement of Direction SAP Product Lifecycle Management

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Product Intelligence
intelligence includes the functionality to provide easy access to comprehensive and extended product content and context to support a variety of analytic and decision-support applications and processes. This enables cross-functional innovation and performance management across all stages of product life cycles. The road map: Planned enhancements in phase i Analytical queries embedded into the context of the application that provide product-related information from various stages of the product life cycle; enables users to access analytical information without leaving the application Predefined analytical content for product engineers and product managers including drill-down functionality for context-sensitive retrieval of product details; supports the user during decision-finding processes with comprehensive product and process insights comprehensive product dashboard combining multiple product-related views and queries into a single page (provides a quick overview of the most important product-related analytics and KPis); enables the sharing of product-centric dashboards with other members of the product design team

Planned enhancements in phase ii extended product context from distributed sources; extends analytical business content and context via master data management, enterprise search, partner solution based on enterprise SoA, and external Web services flexible, extensible product taxonomies to browse product structures; enables easy and accessible rolebased browsing of product catalog metastructures and allows flexibility and extensibility to define multiple external hierarchies to support various business roles co-innovation with partners and customers to provide unique product analytics, decision support, and cross-functional performance management functionality; addresses a wide variety of industry, producttype, and company-specific needs Planned enhancements in phase iii Appliance for lean consumption: minimize customers time and effort by delivering exactly what they want, when and where they want it; eliminates waste, increases productivity and speed of operation, and improves customer interaction (producing only goods that will be bought requires close cooperation between r & D and the supply chain)

Analytical content for the real-world awareness context of embedded sensors and software; status and health information of smart items embedded into product intelligence enables companies to transform to a product-to-service delivery business model Ability to publish product analytics and design information to other teams across a companys organization or share them with external collaboration teams during product design and development phase The business value: Proactive identification of areas in need of improvement (cost, quality, compliance, serviceability, and so on) Product visibility and intelligence extended to new processes and roles Life-cycle assessment of direct and indirect costs: material, energy, and resources improved decision making through access to accurate analytical productrelated information Ability to include quality, profitability, service, and compliance aspects during the design and development of new products

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SAP Statement of Direction SAP Product Lifecycle Management

roLe of enhAnceMent PAckAgeS

SAP plans to deliver the next release of core SAP PLM functionality in 2008. instead of relying on major releases and customer upgrades, SAP will deliver enhancement packages for SAP PLM that you can optionally adopt based on your business needs. This makes it easier and more cost effective for you to take advantage of innovations from SAP. To benefit from the increased speed and ease made possible by enhancement packages, organizations must first implement or upgrade to SAP erP 6.0 (formerly known as mySAP erP 2005). Thereafter, innovation can be delivered with minimal disruption to your core business allowing you to benefit from the renowned stability and predictability of SAP PLM and change course as opportunities arise. SAP intends to deliver enhancement packages for SAP PLM once a year. These packages will include both new generic and industry-specific functionality along with enterprise services and applications. The enhancement packages are an easy way to implement selected functionality and minimize disruption to core production software. This will isolate and minimize the number of impacted objects, minimizing testing requirements and downtime.

SAP Product Lifecycle Management Enabling Product and Service Leadership PHASe i Integration Decision flow management to support continuous product innovation Closed-loop resource management for the innovation life cycle Recipe compliance check Synchronization Powerful development process support with simple user interfaces Design collaboration networks with sophisticated authorization concepts Integrated product labeling for recipe management Product intelligence PHASe ii Acceleration Seamless integration between innovation management and development Flexible configure-toorder process Collaboration on specifications Product analytics support with distributed systems PHASe iii Assimilation Open innovation and collaboration Digital manufacturing support Formula optimization Support for realworld awareness contexts

Figure 1: Enhancements for SAP Product Lifecycle Management: Road Map, 20082010

SAP Statement of Direction SAP Product Lifecycle Management

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induStry-SPecific SuPPort

SAP remains deeply committed to supporting your industry-specific needs. for all discrete manufacturing sectors, as well as consumer products, process, and utilities industries, PLM solutions are a must to stay in business and remain competitive.

Consumer Products, Process, and Utilities Industries

The consumer products, process, and utilities industries parallel the discrete manufacturing industry in many respects. for example, these industries involve development, manufacture, assembly, support, and maintenance processes. However, other factors influence the PLM needs of process industries, such as compliance with ever-changing government regulations, operational documentation, and extensive functionality testing that must be completed before production can begin. These industries can use SAP PLM to address these and other essential needs.

Discrete Manufacturing Industry

The discrete manufacturing sector is strongly engaged in implementing PLM. in addition to overall market forces, these industries face special challenges, including global competition, complex supply chain management issues, intense cost pressures, and time-tomarket demands that can make or break a companys profitability. Many discrete manufacturers have implemented SAP PLM to help them create innovative products that distinguish them from their competitors. Their enterprises and employees have become more productive and efficient, and they can now effectively collaborate with and leverage the resources of their worldwide business partners.

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SAP Statement of Direction SAP Product Lifecycle Management

enAbLing buSineSS benefitS with SAP PLM

SAP PLM provides you with complete support for all product-related processes and helps you to master your daily business challenges.
Business Challenges employee productivity Business Benefits Features and Functionality easy-to-deploy and easy-to-use user interface Powerful and easy-to-use search functions enhanced product life-cycle management dashboard and analytics SAP Product Lifecycle Management application SAP Product Definition and SAP resource and Portfolio Management applications collaboration Projects application collaboration folders (cfolders) application Seamless integration with the SAP erP, SAP Supply chain Management (SAP ScM), and SAP Supplier relationship Management (SAP SrM) applications and SAP Manufacturing solution

Product and process innovation demands

efficiency working in a global environment: product and process synchronization

increase acceptance and productivity with easy-to-learn and easy-to-use interface Meet changing user demands easily Make better and faster decisions due to product information insights innovate across complete product life cycle Manage products based on product portfolios and project teams invent new products and services by leveraging existing product components, data, processes, and market experience as reasonable Leverage customer intimacy to produce market-viable products Shift more resources from sustaining engineering to newproduct activities increase return from engineering expertise, skills, and tools increase revenues by developing innovative products and exploring new market opportunities; results are higher market share and increased customer satisfaction facilitate real-time collaboration through end-to-end process and data integration establish an enterprise product network (incorporates full product life cycle and business data) to feed enterprise and business network communication embed design and supply chains into development and manufacturing operations interenterprise create and facilitate cross-functional design and production project teams Drive collaborative yet agile processes and iT solutions across your business network optimize and synchronize processes and projects from business boundaries inward identify core processes and relative data and decision points reduce activities that dont add value such as noncritical processes, change boards, manual data reentry, and varied systems integration

Project management functions of SAP PLM Document management functions of SAP PLM Product, idea, and design collaboration using cfolders

SAP Statement of Direction SAP Product Lifecycle Management

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Business Challenges Business acceleration to become more agile than the competition

Business Benefits Speed time to market by integrating product development, manufacturing, and service processes integrate and synchronize global design networks with enterprise processes enable effectiveness through lean processes across the complete life cycle increase adaptability to market demands enable business flexibility and reduce costs through adaptive applications and data consistency focus and innovate on your core processes that create unique competitive differentiation to drive revenues and profitability innovate your business model Manage and optimize enterprise change processes Leverage existing iT investments and overlay composite applications invest in iT solutions based on enterprise service-oriented architecture ensure quality and compliance with industry standards and local regulations include compliance in the design process through networkwide documentation, collaboration, and analytics

Features and Functionality integration of SAP PLM with the SAP Business Suite applications (the SAP erP, SAP ScM, SAP SrM, and SAP customer relationship Management applications) and authoring tools like Microsoft certified Application Developer, and electronic design automation, electronic computer-aided design, computer-aided engineering, and viewing software

compliance with government and customer regulations

environment, health, and safety functionality of the SAP PLM, SAP erP, SAP environmental compliance, and SAP environment, Health & Safety applications

Summary
With its new product strategy, SAP can help you and your business partners successfully drive PLM beyond the engineering department and into all relevant business areas throughout the company and beyond. To learn more about how SAP PLM can help, call your SAP representative or visit us on the Web at www.sap.com /solutions/plm/.

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SAP Statement of Direction SAP Product Lifecycle Management

Quick fActS

www.sap.com /contactsap

Summary SAP intends to improve its SAP Product Lifecycle Management (SAP PLM) application over the next years by building on existing functionality. The result will be an end-to-end solution that helps your company accelerate and simplify product and service leadership. Challenges increase employee productivity Meet product and process innovation demands improve efficiency working in a global environment Leverage the advantages of integration and networking to become more agile than the competition comply with environmental, occupational, and product safety regulations and corporate policies Supported Business Processes and Software Functions Product innovation create and deliver innovative and market-differentiating products and services Product and process synchronization optimize product development processes from end to end and speed products to market Business acceleration react more quickly and take advantage of market and competitive opportunities across your business networks Product and portfolio planning Gear your project portfolio toward corporate strategy, adhere to schedules and budgets, make optimal use of resources, and identify progress and risks at an early stage Product development and manufacturing definition optimize product data handling, increase product data quality, and adopt product definitions to meet the needs of different manufacturing facilities and market and customer requirements Business Benefits increase acceptance and productivity with easy-to-learn and easy-to-use interface Get ahead of the competition by innovating across the complete product life cycle Speed time to market, reduce errors, and increase quality by facilitating real-time collaboration through end-to-end process and data integration increase efficiency by integrating product development, manufacturing, and service processes ensure quality and compliance with industry standards and local regulations For More Information call your SAP representative or visit us online at www.sap.com/solutions/plm/.
50 089 264 (08/04) 2008 by SAP AG. All rights reserved. SAP, r/3, xApps, xApp, SAP netWeaver, Duet, Partneredge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. national product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies (SAP Group) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. nothing herein should be construed as constituting an additional warranty.