CEN No.

RPF 02/2024 Constable (Executive)

FREQUENTLY ASKED QUESTIONS

Q.1 What is the opening date of online application?

Ans. The opening date of online application is 15-04-2024.
Q.2 What is the closing date of online application?
Ans. The closing date of online application is 14-05-2024 (23.59 hrs.)
Q.3 What are the dates for modification of online application?
Ans. Modification window will open only after closing date for submission of online
application. Modification window will be active from 15-05-2024 to 24-05-2024.
If a candidate wishes to modify, change or correct any details except details
filled in the ‘Create an Account’ form (including email id and mobile number),
they may do so by paying a modification fee of Rs.250/- (non-refundable) for
each occasion.
Q.4 Are Non-resident Indians are eligible to apply?
Ans. Non-resident Indians are not eligible to apply.
Q.5 Are PwBD candidates are eligible to apply?
Ans. PwBD candidates are not eligible to apply.
Q.6 What is the eligible age to apply?
Ans. Please refer para 5.0, 5.1 & 5.2 of the detailed CEN.
Q.7 What is the Crucial date for reckoning age?
Ans. The crucial date for reckoning age is 01-07-2024.
Q.8 What is the prescribed educational qualification?
Ans. 10th Pass or equivalent from recognised Board (Please see Annexure-A of the
detailed CEN).
Q.9 My final results are expected after closing date of online application. Can I
apply?
Ans. No, Candidates waiting for final results of prescribed educational qualifications
are not eligible to apply. Candidates should possess prescribed educational
qualifications on or before the closing date of the CEN (i.e, 14-05-2024).
Q.10 What is the standards of Medical fitness for the post of RPF Constable
(Executive)?
Ans. Please refer para 3.0 of the detailed CEN. Those wearing glasses or having flat
foot, Knock knee, Squint eyes, Colour blindness and other body infirmities are
not eligible for appointment.
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Q.11 Who are all eligible for Fee Relaxation?
Ans. SC, ST, Ex-Servicemen, Female, Minorities and Economically Backward Class
(EBC) candidates are eligible for fee relaxation.
Q.12 What are the requirements to ‘Create an account’?
Ans. Candidates should have their own active mobile number and valid personal
email ID.
Q.13 I have created an account for CEN No.01/2024 (ALP) or 02/2024 (Technicians)
or RPF 01/2024 Sub-Inspector (Executive). Should I create another account to
fill up online application for this CEN?
Ans. No, Candidates who have already created an account for CEN No.01/2024 (ALP)
or 02/2024 (Technicians) or RPF 01/2024 Sub-Inspector (Executive) are not
required to Create an Account again. They should login using the same
username and password to apply for CEN No.RPF 02/2024 Constable
(Executive) as well.
Q.14 What is the procedure to ‘Create an account’, if not created for CEN No.
01/2024 (ALP) or 02/2024 (Technicians) or RPF 01/2024 Sub-Inspector
(Executive)?
Ans. If the candidates have not Created an Account for the above said CENs, they
must first ‘Create an Account’ before proceeding to fill up the online application
for this CEN by clicking on “Apply” tab at application link home page, then
click on ‘Create an Account’. Fill in the required details in the ONLINE ‘Create an
Account’ form and create a PASSWORD. Password should be a combination of
Capital letters, small letters, special characters and numbers. Confirmation SMS
and Email will be received by the candidates after successful “Creation of
Account”.
Q.15 Can I edit the ‘Create an Account’ details after account is created?
Ans. Details filled in the ’Create an Account’ form (including email ID and mobile
number) cannot be modified at any stage once the account is created.
Q.16 What document should I produce if I have already changed my name?
Ans. Applicants must possess a Gazette Notification or any other legal document as
applicable for name changes and be prepared to present it upon request during
the recruitment process. The same should be submitted at the time of DV. Date
of such change or application for change should be prior to the date of
submission of online application.
Applicants should also have to fill the original name and the changed name
during ‘Create an account’. In such cases, both the names will be reflected in
the application.
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Q.17 Why Aadhar validation is required?

Ans. Aadhar validation is required for smooth entry at the examination center. For
convenience & easy of yourself, it is better to use Aadhar validation instead of
other means of identification document. RRBs will not share Aadhaar details
with any third party or use them for any purpose other than the objectives of
this CEN.
Q.18 What should I do, if I don’t have Aadhar?
Ans. Candidates can give details of any of the following documents only, if they do
not have Aadhar:
1. Driving License
2. Passport
3. PAN
4. Voter ID
5. Employer ID (Govt.)
6. School/College/University (if still studying)
The selected document in online application should be produced during the
various stage of recruitment i.e., CBT, PET/PMT, DV & ME.
Q.19 What is the procedure to login?
Ans. Go to the application link ‘Home’ page. Under the 'Apply' tab, select 'Already
have an account' from the dropdown menu. Sign into your account by entering
registered mobile number or email ID, followed by Password, Captcha and then
submit for login.
Q.20 What should I do if I forgot password to sign into My Account?
Ans. Click on the “Forgot Password” option at “Sign Into Your Account” of login page.
Enter either registered email or mobile number and date of birth. The revised
password will be sent to the candidate’s registered email ID only. Candidates
have to login with revised password sent on their registered email.
Q.21 Can I reset/change my password of my account?
Ans. Yes, the password can be reset/changed using “Change Password” option
available on the upper right-hand side of the “Online Application page” after log
in.
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Q.22 What is the next procedure after login?
Ans. There are five broad sections: Personal Details, Other Details, Educational
Qualification, Upload Profile Documents, Preview and Preference & Submit.
Begin by entering all details, starting with Personal Details. After entering
personal details, save and proceed to the next section, and continue in this
manner until reach the last section i.e., Preview and Preference & Submit,
where a candidate can finally submit the online application for payment. After
completion of fee payment process, the applicant will receive a confirmation on
successful payment through email & SMS from RRB. After that, a candidate can
take a printout of the submitted application containing the registration number.
Note: Candidates who have already applied to RRB notifications
No.01/2024(ALP), 02/2024 (Technicians) & RPF 01/2024 Sub-Inspector
(Executive) are advised to check data fetched from their previous saved data
while applying for this CEN at respective pages of Personal Details, Other
details, Educational Qualification and Upload Profile documents (Photo &
Signature) of Application Module for correctness and then proceed further for
submission of application for payment. Details filled in the ‘Create an
Account’ form (including mobile number and email ID) cannot be modified.
Q.23 Can I edit my application details after submission of online application before
making payment?
Ans. No, Candidates cannot edit details after submission of application. Candidates
are advised to re-check the detailed filled by them in application preview at
Preference and Preview & Submit page for correctness and further submit
application if all the information is correct since no change is permitted after
submission of application for payment. If any information is found incorrect at
application preview, they can click on ‘Edit’ button and rectify the incorrect
information at respective page of application module, then again preview
application for correctness and submit the application. After submission of the
application, pay the requisite examination fee and complete the payment
process. If a candidate wishes to modify, change or correct any details except
details filled in the ‘Create an Account’ form (including email id and mobile
number), they may do so by paying a modification fee of Rs.250/- (non-
refundable) for each occasion during the modification window from
15-05-2024 to 24-05-2024.
Q.24 Who are eligible for ‘Free Travel Authority’ (free Railway Pass)?
Ans. Candidates belonging to Scheduled Caste (SC) and Scheduled Tribe (ST) only can
avail ‘Free Travel Authority’ (free Railway Pass).
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Q.25 How do I avail ‘Free Travel Authority’ (free Railway Pass)?
Ans. This facility is available only to SC/ST candidates at community section of
Personal details page. They can avail the same by choosing ‘Yes’ option from
the drop down under ‘Do you wish to avail free rail travel pass for the exam’
and fill up ‘Nearest Railway Station’. Only candidates wish to avail free rail
travel pass will be asked to upload their Caste Certificate.
Q.26 How I will receive the Free travel facility?
Ans. In case of eligible SC/ST candidates, their e-call letter itself will contain the free
travel authority (sleeper class railway pass). They will be allowed to book train
reservation by submitting a self-attested photocopy of e-call letter and SC/ST
certificate at the ticket booking counter. SC/ST candidates should carry their
original community certificate and an original proof of identity for under taking
journey, failing which they will be treated as travelling without ticket and will be
charged accordingly.
Q.27 I am unable to upload my Caste Certificate?
Ans. Check whether the scanned document is in ‘PDF’ format (up to 500 KB).
Q.28 What is EBC?
Ans. EBC is ‘Economically Backward Class’; Economically Backward Class (EBC)
candidates are those whose annual family income is less than Rs.50,000.
Candidates should not confuse ECONOMICALLY Backward Class (EBC) with
OTHER Backward Class (OBC) or ECONOMICALLY Weaker Section (EWS).
Q.29 What are the benefits given to EBC candidates? Are they eligible for reservation
benefits?
Ans. EBC candidates are given ‘Fee concession’ only but they are not eligible for
reservation benefits.
Q.30 What will happen if a candidate failed to produce EBC Certificate?
Ans. If a candidate has availed fee concession as EBC, he should have a valid Income
Certificate {as per Annexure III (A) of the CEN} or BPL Card or any other
certificate issued by Central Government under the recognized poverty
alleviation program or IZZAT MST issued by Railways before submission of
online application and the same must also be submitted in original at the time
of Document Verification, failing which his/her candidature will be rejected.
Refer para 7.3 of the detailed CEN for complete information.
Q.31 Who is included under minorities?
Ans. Minorities include Muslims, Christians, Sikhs, Buddhists, Jains and Zoroastrians
(Parsis) subject to revision/deletion/inclusion if any received till last date of
submission of online application (i.e, 14-05-2024).
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Q.32 What are the benefits given to Minorities candidates? What will happen if a
candidate failed to produce an affidavit for minority community declaration
during document verification?
Ans Minorities candidates are given ‘Fee concession’ only and not eligible for
reservation benefits. Minority candidates claiming waiver of examination fee
will be required to submit an affidavit for minority community declaration (as
per Annexure IV of the CEN) on non-judicial stamp paper mentioning their
minority community at the time of Document Verification, failing which their
candidature will be rejected.
Q.33 What is the crucial date to claim SC/ ST/ OBC-NCL/ EWS status?
Ans. Community /category status for SC, ST, OBC-NCL and EWS as on the closing
date of submission of applications against this CEN shall only be considered for
reservation and related benefits as per eligibility. Any change in this status
there after shall not be considered. Please refer para 8.0 to 8.8 (Vertical
Reservation) of the detailed CEN for complete information.
Candidates seeking reservation on the basis of SC/ ST/ OBC/ EWS status must
ensure that they possess the caste/ community certificate as on the closing
date for submission of application of this CEN. During DV, such candidates
should produce their original caste/community certificate (in prescribed
format) valid as on the closing date for submission of application.
Q.34 If candidates have their community certificate in the State format. Are they
eligible to apply?
Ans. Candidates having certificates issued by the State government for SC/ST/
OBC-NCL are eligible to apply subject to the condition, the same community
should be available in Central Government notified list as on closing date of
application (i.e., 14-05-2024) and should produce the same certificate during
document verification.
Q.35 What is the criterion for availing reservation under EWS?
Ans. Refer para 8.8 of the detailed CEN for complete information.
Q.36 I am currently serving in the Armed Forces. Can I apply as an Ex-Serviceman?
Ans. You can apply as an Ex-Serviceman for this CEN if you will be discharged from
service within one year from the closing date for submission of online
applications for this CEN (i.e., 14-05-2024).
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Q.37 I have already secured Civil employment as an Ex-Serviceman. Am I eligible for

Ex-Serviceman benefits against this CEN?
Ans. Ex-Serviceman candidates who have already secured Civil employment
under Central Government in Group 'C' & erstwhile Group 'D' (including
PSUs, Autonomous Bodies/Statutory Bodies, Nationalized Banks etc) after
availing of the benefits given to Ex-Servicemen will be permitted only the
benefit of age relaxation as prescribed for Ex-servicemen for securing
another civil employment in a higher grade or cadre in Group 'C'/erstwhile
Group 'D' under Central Government. Such candidates will not be
considered against the vacancies reserved for Ex-Servicemen. Please refer
para 10.0 of detailed CEN for complete information.
Q.38 Who should produce NOC at the time of Document Verification?
Ans. Candidate serving (including those undergoing induction training /probation)
in any Central/State Government Department including Railways or Public
Sector Undertaking should produce an NOC from the employer on the date of
DV, failing which their candidature will be cancelled.
Q.39 In the application, only matriculation is visible at educational qualification
page. How do I add my other qualifications?
Ans. For Constable post, minimum educational qualification required is 10 th Pass or
Equivalent from recognized Board. Beside 10th, no other educational
qualification is needed to be entered.
Q.40 What date should I enter in the application if only the month and year of
passing are mentioned on the matriculation certificates?
Ans. In case the date is unavailable on 10th certificates, enter the last date of the
month mentioned on the certificate. For Example: April-2022 should be
mentioned as 30-04-2022.
Q.41 Which district /state should I mention if districts/states have been
bifurcated?
Ans. Present district/state may be mentioned since some districts will not be
shown for a respective state in lieu of bifurcation. i.e after bifurcation of
Andhra Pradesh in Two state (Andhra Pradesh & Telangana). Districts of
combined Andhra Pradesh state have been divided into Andhra Pradesh
and Telangana. Moreover, districts of respective states have been further
bifurcated. So, present district/ state may be mentioned to avoid
ambiguity.
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Q.42 What all documents are to be uploaded in total?

Ans Candidates have to upload scanned JPEG image of recent clear colour passport
size photograph and signature as per prescribed specifications of the CEN.
SC/ST candidates have to upload Caste Certificate who wish to avail Free Travel
pass.
Q.43 What should be size of the scanned documents to be uploaded?
Ans. The caste certificate should be upto 500 KB in pdf format; recent clear colour
passport size photograph should be between 30 KB to 70 KB in JPEG format and
signature should be between 30 KB to 70 KB in JPEG format.
Q.44 Which type of photograph and signature should be uploaded?
Ans. Scanned JPEG image of recent clear colour passport size photograph (against a
plain white background) of the candidate (size 30 to 70KB) – without wearing
dark glasses and/or cap. Colour passport size photograph should not be older
than six months (not before 16-10-2023). Scanned JPEG image of candidate’s
signature in running handwriting (size 30 to 70KB). All dimensions for Passport
size photograph and signature are displayed in the ‘Upload Profile
Documents’ page with prescribed specifications.

Caution: Invalid photo (i.e., not as per prescribed specifications) such as poor
resolution, full body view, only side view, unrecognizable facial features,
photocopied photograph, group photo, tilted/inverted image, selfie, with cap,
with dark glasses, older than 6 months, other than passport size etc will be
rejected. Invalid signature (i.e., not as per prescribed specifications) such as use
of block/capital letters instead of running hand-writing, poor resolution,
incomplete image, etc. will be rejected.
Q.45 How can I pay the fees?
Ans. The fees can be paid only ONLINE through Net banking or Credit card or Debit
Card or UPI services. Processing charges as applicable are chargeable from the
candidate in addition to the fees. Please be cautious about genuineness of the
mode of payment as well as closing date and time of submission of online
application against this CEN, while making payment. Avoid unauthorised
websites.
Q.46 How do I know that my application is finally submitted & Can I take printout?
Ans. Provisional acceptance of submitted ONLINE application will happen only after
successful payment at RRB end. The applicant will receive a confirmation
through email & SMS and after that candidates can take printout of the
application.
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Q.47 What is the syllabus for CBT?
Ans Please refer Para 12.1(C) of detailed CEN for CBT syllabus.
Q.48 What are the stages of recruitment process and how I know the schedules?
Ans. Computer Based Test (CBT), Physical Efficiency Test (PET)/Physical
Measurement Test (PMT), Document Verification (DV) and Medical Examination
(ME).
 Information on examination schedule and venue will be given to eligible
candidates in due course through RRB websites, SMS and Email.
 Request for postponement of any of the stages or for change of venue,
date and shift will not be entertained under any circumstances.
Q.49 Will there be Negative Marking?
Ans. There shall be negative marking @1/3rd mark for each wrong answer in CBT.
Q.50 Where should I choose my Choice of Language for my examination?
Ans. Candidates can choose one language from a list of 15 languages available in the
drop-down menu under ‘Personal Details’ page. CBT questions will be displayed
in the chosen language and in English.
Q.51 What is ‘Refund policy’ of RRBs? Who all are eligible for ‘Refund of Fee’?
Ans. Refund policy: By proceeding with payment, the applicant acknowledges and
agrees that the Payment made is non-refundable and applicants cannot raise
Chargeback under any circumstances.
Candidates who attend CBT are eligible for ‘Refund of Fee’ (duly deducting bank
charges) as per para 7.4 of the detailed CEN. There will no refund of
examination fee for erroneous, incomplete or rejected applications.
Q.52 What is the use of application Registration Number?
Ans. Candidates are advised to note and remember their Registration Number of
submitted application till the completion of recruitment process. Registration
Number will be used for further stages of recruitment process and
correspondence with RRBs.
Q.53 What are the likely reasons for rejection of applications?
Ans. Please refer para 16.0 of the detailed CEN.
Q.54 Whom should I contact in case of queries related to submission of application?
Ans. Helpline for candidates: For any queries related to submission of application
for the CEN :-
Email: [email protected]
Phone: 9592001188 & 01725653333
(10:00 AM to 5:00 PM on all working days)