Mapping of reforms under BRAP 2019 with reforms under BRAP 2017-18

New Reforms under BRAP 2019

Reforms retained from BRAP 2017-18

BRAP 2019 BRAP 2017-18

No. Area Sub-Area Reform No. Reform
1 Access to Information Wizard Develop an online information wizard with the following features: 352 Develop and make publicly available a comprehensive checklist, applicable
Information and i. The information wizard should provide a comprehensive list of licenses, registrations procedure and timeline of all required pre-establishment No Objection
Transparency required for undertaking a specific business. Certificates (NOCs), licenses, registrations and other mandatory State
Enablers ii. Provide links to online application forms for licenses/ NOCs required by users and their approvals required for setting up of a business
relevant notifications wherever necessary (pre-establishment & pre-operation).
353 Develop and make publicly available a comprehensive checklist, applicable
iii. Provide details such as time taken, procedures, comprehensive list of documents
required, departments involved. procedure and timeline of all required pre-operation No Objection Certificates
Areas to be covered are as follows: (NOCs), licenses, registrations and other mandatory State approvals required
- Land related services - Property registration, Land allotment process for starting business operations
- Environmental registration (CTO/ CTE under Water Act 1974 and Air Act, 1981, 354 Develop an online information wizard (one portal/functionality covering all
Authorization under the Hazardous and Other Wastes (Management and Transboundary categories/types of industries/businesses) to provide accurate information
Movement) Rules, 2016) regarding all approvals (No Objection Certificates (NOCs), licenses,
- Construction permit requirements (Building plan approval, plinth inspection process and registrations and other mandatory approvals, timelines, procedure) applicable
process for obtaining Completion/Occupany certificate, NoCs required for construction) to establish a business/industrial unit (pre-establishment)
- Registration under Labour laws as listed in Reform point 46
- Utility permits requirement (Electricity, Water) 355 Develop an online information wizard (one portal/functionality covering all
- Incentives provided by the State Government categories/types of industries/businesses) to provide accurate information
regarding all approvals (No Objection Certificates (NOCs), licenses,
registrations and other mandatory approvals, timelines, procedure) applicable
to establish a business/industrial unit (pre operation)
2 Access to Investor Facilitation Establish a formal investors’ facilitation center/bureau in State for investment promotion, 356 Establish a formal investors facilitation center/bureau in State for investment
Information and Center industrial facilitation, regulatory reforms and obtaining user feedback. Define working promotion, industrial facilitation, regulatory reforms and obtaining user
Transparency procedures such as feedback.
Enablers i. Queries regarding the application to be recorded, 357 Define working procedures for the investors facilitation center/bureau such as
ii. All queries must be addressed within a timeline of 15 days for queries regarding the application and approval process, query recording
and ticketing, service timelines for query handling, aligning relationship
managers and reverting back to investors
3 Access to Timelines for Ensure timelines are specified for the following services: 6 Registration and grant and renewal of license under The Factories Act, 1948:
Information and Approvals/ i. Property registration process (deeds are registered on the same day of the appointment) Define clear timelines mandated through the Public Service Delivery Guarantee
Transparency Registrations/ ii. Land allotment process Act (or equivalent) legislation for approval of complete application
Enablers Licences/ Renewals iii. Consent to Establish and Consent to Operate under The Water (Prevention and Control 11 Approval of plan and permission to construct/extend/or take into use any
of Pollution) Act, 1974 and The Air (Prevention and Control of Pollution) Act, 1981 building as a factory under the Factories Act, 1948:
iv. Authorization under the Hazardous and Other Wastes (Management and Define clear timelines mandated through the Public Service Delivery Guarantee
Transboundary Movement) Rules, 2016 Act (or equivalent) legislation for approval of complete application
v. Registration and grant and renewal of license under The Factories Act, 1948
vi. Approval of plan and permission to construct/extend/or take into use any building as a 16 Registration and Renewal of Boilers under The Boilers Act, 1923:
factory under the Factories Act, 1948 Define clear timelines mandated through the Public Service Delivery Guarantee
vii. Registration and Renewal of Boilers & Approval for boiler manufacturers and renewal Act (or equivalent) legislation for approval of complete application
under The Boilers Act, 1923 21 Approval for Boiler manufacturer and renewal thereof:
viii. License and renewal of license for contractors under provision of The Contracts Labour Define clear timelines mandated through the Public Service Delivery Guarantee
(Regulation and Abolition) Act, 1970 Act (or equivalent) legislation for approval of complete application
ix. Registration and renewal under relevant The Shops and Establishment Act
x. Registration of principal employer's establishment under provision of The Contracts 31 License and renewal of license for contractors under provision of The
Labour (Regulation and Abolition) Act, 1970 Contracts Labour (Regulation and Abolition) Act, 1970:
xi. Registration under The Building and Other Construction Workers (Regulation of Define clear timelines mandated through the Public Service Delivery Guarantee
Employment and Conditions of Service) Act, 1996 Act (or equivalent) legislation for approval of complete application
xii. Registration of establishment under the Inter State Migrant Workmen (RE&CS)Act,1979 36 Registration and renewal under The Shops and Establishment Act:
xiii. Registration/ Licenses and renewal (wherever applicable) under the Legal Metrology Define clear timelines mandated through the Public Service Delivery Guarantee
Act, 2009 Act (or equivalent) legislation for approval of complete application
xiv. Obtaining water connection
xv. State Excise and Profession Tax
xvi. Registration of Partnership firm
xvii. Registration of Societies
xviii. Trade License
xix. Incentives provided by the State Government
xx. Drug License
# Sensitivity: Internal Restricted
Labour (Regulation and Abolition) Act, 1970
xi. Registration under The Building and Other Construction Workers (Regulation of
Employment and Conditions of Service) Act, 1996
xii. Registration of establishment under the Inter State Migrant Workmen (RE&CS)Act,1979
xiii. Registration/ Licenses and renewal (wherever applicable) under the Legal Metrology
Act, 2009
xiv. Obtaining water connection
xv. State Excise and Profession Tax 41 Registration of principal employer's establishment under provision of The
xvi. Registration of Partnership firm Contracts Labour (Regulation and Abolition) Act, 1970:
xvii. Registration of Societies Define clear timelines mandated through the Public Service Delivery Guarantee
xviii. Trade License Act (or equivalent) legislation for approval of complete application
xix. Incentives provided by the State Government 46 Registration under The Building and Other Construction Workers (Regulation of
xx. Drug License Employment and Conditions of Service) Act, 1996:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
51 Registration of establishment under the Inter State Migrant Workmen (RE&CS)
Act, 1979:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
83 The registration of the transaction deed to be provided to related parties on the
same day of appointment
179 Incentives:
Define clear timelines mandated through legislation or through notification
under the Public Service Delivery Guarantee Act for issuing intent letter,
granting sanction and disbursal of applicable incentives as per the
industrial/sectoral policy in the State
212 Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for land allotment
256 Consent to Establish under the Water (Prevention and Control of Pollution) Act,
1974:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
261 Consent to Establish under the Air (Prevention and Control of Pollution) Act,
1981:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
266 Authorization under the Hazardous and Other Wastes (Management and
Transboundary Movement) Rules, 2016:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
271 Consent to Operate under the Water (Prevention and Control of Pollution) Act,
1974:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
276 Consent to Operate under the Air (Prevention and Control of Pollution) Act,
1981:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
299 Define clear timelines mandated through legislation for obtaining water
connection by all concerned agencies
321 Registration for Profession Tax:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
370 Retail Drug License (Pharmacy) and renewal thereof:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
378 Wholesale drug license:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application

# Sensitivity: Internal Restricted

 382 Granting and renewal of Drug Manufacturing License:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
386 Trade License:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
392 Registration and renewal under the Legal Metrology Act, 2009:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
397 Registration of Partnership Firms:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
402 Registration of Societies:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent) legislation for approval of complete application
416 State Excise:
Define clear timelines mandated through the Public Service Delivery Guarantee
Act (or equivalent legislation) for registration
4 Single window Online Single Implement an online single window system with the following features: 180 Design and implement an online single window system with functionality for
system Window System i. Allow online submission of application without the need to submit physical copies of the online application submission, payment and approvals and mandate that all
application applications are submitted online
ii. Eliminate physical touch-point for document submission and verification
iii. Allow applicant to track status of application online 204 Mandate that all queries/clarifications related to investor's application are
iv. Ensure the applicant receives an SMS/e-mail notification as and when the application is sought once and within 7 days of receiving the application
submitted and/or query is raised and/or application is approved/rejected
v. Service wise approvals may be granted as and when recieved from the Department
concerned 205 Ensure that the Single Window System sends out SMS/e-mail notification to
vi. Mandate that all queries/clarifications related to investors' application are sought in one the applicant as and when the application is submitted and/or query is raised
go and within 7 days of receipt of the application and/or application is approved/rejected

5 Single window Pre-establishment Ensure that the following approvals are provided as a service through the online single 183 Ensure ‘Registration certificate of Establishment Inter State Migrant
system Approvals/ Pre- window system: Workmen(RE&CS)Act,1979 (License of Contractor Establishment)’ is provided
operation Approvals/ i. Registration under Profession Tax as a service through the online single window system facilitating the online
Renewals ii. Consent to Establish ( under The Water (Prevention and Control of Pollution) Act, 1974 application submission, payments, tracking of status, approvals and issuance
and The Air (Prevention and Control of Pollution) Act, 1981) of the certificate(s)
iii. Change of land use
iv. Allotment of land in Industrial Area 184 Ensure `Registration under weights and measures, 1998` is provided as a
v. Registration and grant of license under The Factories Act, 1948 service through the online single window system facilitating online application,
vi. Electricity connection payments, tracking of status, approvals and issuance of the certificate(s)
vii. Water connection
viii. Registration under the relevant Shops and Establishments Act 185 Ensure 'Consent to establish (under Water Act & Air Act)’ is provided as a
ix. Registration under The Boilers Act, 1923 service through the online single window system facilitating online application
x. Consent to Operate (under The Water (Prevention and Control of Pollution) Act, 1974 submission, payments, tracking of status, approvals and issuance of the
and The Air (Prevention and Control of Pollution) Act, 1981) certificate(s)
xi. Authorization under Hazardous and Other Wastes (Management and Transboundary
Movement) Rules, 2016 186 Ensure 'Consent to operate (under Water Act & Air Act)’ is provided as a
xii. Registration certificate of Establishment Inter State Migrant Workmen (RE&CS) service through the online single window system facilitating online application
Act,1979 (License of Contractor Establishment) submission, payments, tracking of status, approvals and issuance of the
xiii. Permission for engaging contractor for labour under The Contracts Labour (Regulation certificate(s)
and Abolition) Act, 1970 187 Ensure 'Authorization under Hazardous Waste Rules’ is provided as a service
xiv. Registration under Legal Metrology Act, 2009 through the online single window system facilitating online application
xv. Renewal of license under The Factories Act, 1948 submission, payments, tracking of status, approvals and issuance of the
xvi. Renewal of Registration under The Boilers Act, 1923 certificate(s)
188 Ensure ‘Registration under Shops and Establishments Act’ is provided as a
service through the online single window system facilitating online application
submission, payments, tracking of status, approvals and issuance of the
certificate(s)

# Sensitivity: Internal Restricted

 xv. Renewal of license under The Factories Act, 1948
xvi. Renewal of Registration under The Boilers Act, 1923

189 Ensure ‘Permission for engaging contractor for labour’ is provided as a service
through the online single window system facilitating online application
submission, payments, tracking of status, approvals and issuance of the
certificate(s)
190 Ensure 'Factories license’ is provided as a service through the online single
window system facilitating online application submission, payments, tracking of
status, approvals and issuance of the certificate(s)
192 Ensure ‘Registration under Boiler Act’ is provided as a service through the
online single window system facilitating online application submission,
payments, tracking of status, approvals and issuance of the certificate(s)
193 Ensure ‘Change of land use’ is provided as a service through the online single
window system facilitating online application submission, payments, tracking of
status, approvals and issuance of the certificate(s)
198 Ensure renewal under 'Factories license’ is provided as a service through the
online single window system facilitating online application submission,
payments, tracking of status, approvals and issuance of the certificate(s)
199 Ensure renewal under ‘Registration under Boiler Act’ is provided as a service
through the online single window system facilitating online application
submission, payments, tracking of status, approvals and issuance of the
certificate(s)
200 Ensure 'electricity connection' is provided as a service through the online single
window system facilitating online application submission, payments, tracking of
status and approvals
201 Ensure 'water connection' provided as a service through the online single
window system facilitating online application submission, payments, tracking of
status and approvals
5a Ensure 'Registration under Profession Tax' provided as a service through the
online single window system facilitating online application submission,
payments, tracking of status and approvals
5b Ensure 'Allotment of land in Industrial Area' provided as a service through the
online single window system facilitating online application submission,
payments, tracking of status and approvals
6 Single window Incentives under Provide the following features for application of incentives through online single window 203 Ensure that incentives of all applicable industrial/sectoral policies are applied
system Single window system: through a common form without the physical touch points
i. Ensure application for all applicable incentives under prevailing industrial/ sectoral 206 Ensure that incentives under Industrial/Sectoral Policy are provided as a
policies is made available on the single window system for issuance of intent letter, service through the online single window system (for intent letter, sanction and
sanctions and disbursement of incentives disbursement) facilitating online application submission and tracking of status
ii. Eliminate the need of physical touch-point for document submission and verification and approvals
7 Land Maintenance of land Digitize land transaction deeds of last 10 years at all sub-registrar offices and make the 7a Digitize land transaction deeds of last 10 years at all sub-registrar offices and
administration records same available on an online system to check for ownership details and history. The make the same available on an online system to check for ownership details
and Transfer of metadata should be searchable for each record and a soft copy of the registered deed and history. The metadata should be searchable for each record and a soft
Land and should be available. The searchable metadata available should be: copy of the registered deed should be available. The searchable metadata
Property i. Name of buyer available should be:
ii. Name of seller i. Name of buyer
iii. Survey no. ii. Name of seller
iv. Registration number iii. Survey no.
v. Registration date iv. Registration number
v. Registration date

# Sensitivity: Internal Restricted

8 Land Maintenance of land Digitize and publish the updated Record of Rights (ROR) at all Revenue department 8a Digitize and publish the updated Record of Rights (ROR) at all Revenue
administration records offices online in public domain for all areas of the State/UT. The searchable metadata department offices online in public domain for all areas of the State/UT. The
and Transfer of available should be: searchable metadata available should be:
Land and i. Name of buyer i. Name of buyer
Property ii. Name of seller ii. Name of seller
iii. Date of mutation iii. Date of mutation
iv. Survey no. iv. Survey no.

9 Land Maintenance of land Digitize and publish data of Property Tax payment dues online in public domain for all the 9a Digitize and publish data of Property Tax payment dues online in public domain
administration records Urban Local Bodies (ULBs) in the State/UT. The searchable metadata available should be: for all the Urban Local Bodies (ULBs) in the State/UT. The searchable
and Transfer of i. Name of the Property Tax payer metadata available should be:
Land and ii. Property Tax dues i. Name of the Property Tax payer
Property iii. Survey no. of land / Unique Identification no. of property ii. Property Tax dues
iii. Survey no. of land / Unique Identification no. of property

10 Land Maintenance of land Digitize cadastral maps of all rural areas in the State/UT and make them available in public 72 Digitize cadastral maps of all rural areas in the state
administration records domain
and Transfer of
Land and
Property
11 Land Maintenance of land Integrate the below-mentioned records on one website: 11a Integrate the below-mentioned records on one website:
administration records i. Data of land transaction deeds for last 10 years at all sub-registrar offices (Name of i. Data of land transaction deeds for last 10 years at all sub-registrar offices
and Transfer of buyer, Name of seller, Registration number, Registration date, Survey no.), (Name of buyer, Name of seller, Registration number, Registration date,
Land and ii. Updated Record of Rights at all Revenue department offices (Date of mutation), and Survey no.),
Property iii. Data of Property Tax payment dues at all urban areas of the State/UT (Name of the ii. Updated Record of Rights at all Revenue department offices (Date of
Property Tax payer, Property Tax dues) mutation), and
iv. Revenue Court case data (Court case number, Name of parties involved, Date of filing iii. Data of Property Tax payment dues at all urban areas of the State/UT
of court case, Status of case [Ongoing/Resolved]) (Name of the Property Tax payer, Property Tax dues)
v. Civil Court case data (Court case number, Name of parties involved, Date of filing of iv. Revenue Court case data (Court case number, Name of parties involved,
court case, Status of case [Ongoing/Resolved]) Date of filing of court case, Status of case [Ongoing/Resolved])
v. Civil Court case data (Court case number, Name of parties involved, Date of
The website should be publicly accessible. It will help in establishing property ownership filing of court case, Status of case [Ongoing/Resolved])
and identify tax encumbrances. The integration should be done for all areas of the
State/UT. The website should be publicly accessible. It will help in establishing property
ownership and identify tax encumbrances. The integration should be done for
all areas of the State/UT.

12 Land Property Implement an online application system having the following features 80 Design and implement a system that allows online application and payment for
administration Registration - Online i. Mandatory Online application submission including submission of draft deed and other submission and verification of document and mandate that all applications are
and Transfer of systems documents submitted online.
Land and ii. Provision of online payment of Stamp duty and Registration fee 82 The online system should have the facility of auto generation of appointment
Property iii. Auto generation of appointment date and time on making the payment of Stamp duty (date and time) on making the required payment online at respective SRO
and Registration fee offices.
13 Land Property Provide model deed templates for sale, gift, lease, mortgage and rent in downloadable and 79 Provide model deed templates for sale, gift, lease, mortgage and rent in
administration Registration - Online editable format along with instructions to use them downloadable and editable format along with instructions to use them.
and Transfer of systems
Land and
Property
14 Land Mutation of land Integrate the mutation process with the registration process and mandate initiation of 77 Integrate the mutation process with the registration process and allow
administration records mutation process (Revenue department and/ or ULB) as soon as a deed is registered. intimation of mutation as soon as the deed is registered.
and Transfer of Ensure that:
Land and i. Information to mutation authority to be automatically shared on completion of transaction
Property (registration). This should be considered as initiation of mutation process.
ii. No separate application from transferee to be required.
iii. SMS/email should be sent to transferee/ transferor to inform about the initiation of
mutation

# Sensitivity: Internal Restricted

15 Land availability Availability of Land Provide data of all land banks in State/UT-owned industrial estates (estate-wise) on one 207 Ensure information on land banks for industrial use is publicly available online
and allotment and infrastructure online system/ portal in public domain at one place.

16 Land availability Availability of Land Develop a GIS system for displaying availability of land and infrastructure in which the 208 Design and implement a GIS system to provide details about the land
and allotment and infrastructure following features are present: earmarked for industrial use across the State.
i. Displays details about all State/UT-owned industrial estates along with the prevailing land 209 Ensure that the GIS system provides details about available infrastructure such
rates as road, water, electrical substation and poles, proximity to National/State
ii. Provide details about available connectivity infrastructure (including road, rail, airports), highways, Railway lines etc. for all industrial land banks of State
utility infrastructure (including electrical substations) and other infrastructure (including
police station, fire station) for all State-owned industrial estates
17 Land availability Land Allotment Implement an online application system with the following features: 213 Land availability and allotment:
and allotment i.Mandate online application submission (including supporting documents) and online Design and implement a land allotment system that allows online application
tracking. Provision of online payment thereof . Ensure that the system allows the user to and payment without the need for a physical touch point for document
download legally valid approval certificate submission and verification and mandate that all applications are submitted
ii.Eliminate the need of physical touch-point for document submission and verification online
iii. Allow third parties to verify the final approval certificates in public domain
214 Land availability and allotment:
Ensure that the system allows users to download the final signed land
allotment certificate from the online portal
215 Land availability and allotment::
Allow third parties to easily verify the land allotment certificates in the public
domain
18 Land availability Land Allotment Define objective criteria applicable for all State-owned industrial estates for evaluating land 210 Define objective criteria, applicable for all industrial land, for evaluating land
and allotment allotment applications and publish it in public domain allotment application for industrial use

19 Environment Consent to Establish Implement an online application system with the following features: 257 Consent to Establish under the Water (Prevention and Control of Pollution) Act,
Registration / Consent to i. Online submission of application without the need to submit physical copy of application 1974:
Enablers Operate [under The ii. Eliminate physical touchpoint for document submission Design and implement a system that allows online application submission,
Water (Prevention iii. Allow option of online payment of application fee payment, tracking and monitoring without the need for a physical touch point
and Control of iv. Allow applicant to track status of application online for document submission and verification and mandate that all applications are
Pollution) Act, 1974 v. Applicant can download the final certificate online submitted online
and The Air
(Prevention and 258 Consent to Establish under the Water (Prevention and Control of Pollution) Act,
Control of Pollution) 1974:
Act, 1981] Ensure that the system allows users to download the final signed approval
certificate from the online portal.
262 Consent to Establish under the Air (Prevention and Control of Pollution) Act,
1981:
Design and implement a system that allows online application submission,
payment, tracking and monitoring without the need for a physical touch point
for document submission and verification and mandate that all applications are
submitted online

263 Consent to Establish under the Air (Prevention and Control of Pollution) Act,
1981:
Ensure that the system allows users to download the final signed approval
certificate from the online portal.
272 Consent to Operate under the Water (Prevention and Control of Pollution) Act,
1974:
Design and implement a system that allows online application submission,
payment, tracking and monitoring without the need for a physical touch point
for document submission and verification and mandate that all applications are
submitted online

273 Consent to Operate under the Water (Prevention and Control of Pollution) Act,
1974:
Ensure that the system allows users to download the final signed approval
certificate from the online portal

# Sensitivity: Internal Restricted

 277 Consent to Operate under the Air (Prevention and Control of Pollution) Act,
1981:
Design and implement a system that allows online application submission,
payment, tracking and monitoring without the need for a physical touch point
for document submission and verification and mandate that all applications are
submitted online

278 Consent to Operate under the Air (Prevention and Control of Pollution) Act,
1981:
Ensure that the system allows users to download the final signed approval
certificate from the online portal
20 Environment Authorization under Implement an online application system with the following features: 267 Authorization under the Hazardous and Other Wastes (Management and
Registration the Hazardous and i. Online submission of application without the need to submit physical copy of application Transboundary Movement) Rules, 2016:
Enablers Other Wastes ii. Eliminate physical touchpoint for document submission Design and implement a system that allows online application submission,
(Management and iii. Allow option of online payment of application fee payment, tracking and monitoring without the need for a physical touch point
Transboundary iv. Allow applicant to track status of application online for document submission and verification and mandate that all applications are
Movement) Rules, v. Applicant can download the final certificate online submitted online
2016
268 Authorization under the Hazardous and Other Wastes (Management and
Transboundary Movement) Rules, 2016:
Ensure that the system allows users to download the final signed approval
certificate from the online portal.
21 Environment Environmental Notify white category industries, which are exempted from taking clearances from State 250 Notify a list of white category industries, which are exempted from taking
Registration Registration Pollution Control Board clearances from State pollution control board
Enablers Enablers
22 Environment Environmental Issue Consent to Operate with a validity period of 5 years or above under Water Act, 1974 253 Issue Consent to Operate with a validity period of 5 years or above
Registration Registration and Air Act, 1981
Enablers Enablers
23 Environment Environmental Allow for auto-renewal of Consent to Operate (under The Water (Prevention and Control of 252 Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air
Registration Registration Pollution) Act, 1974 and The Air (Prevention and Control of Pollution) Act, 1981) based on Act, 1981) based on self-certification/third party certification and ensure that
Enablers Enablers self-certification for Green category industries and third party certification for Orange majority of establishments avail this provision
category industries
24 Construction Uniform Building Enact a comprehensive uniform building code/building by-law with the following features: 217 Enact a comprehensive uniform building code/building by-law applicable to the
Permit Enablers Code i. Prepare a uniform building code. The State may have separate sections within the entire State.
uniform building code/ building by-law which are applicable to specific geographic areas or 218 Ensure that the uniform building code/building by-law include provisions for
are under administrative control of different agencies/ bodies risk-based classification of buildings
ii. Applicable to all urban areas and industrial estates/parks in the State
219 Ensure that the uniform building code/building by-law includes accreditation
iii. Provisions for risk-based classification of buildings
programs and clear responsibilities for professionals including architects and
iv. Accreditation programs and clear responsibilities for professionals including architects
engineers engaged in the construction process
and engineers engaged in the construction process along with qualifications for
accreditation under the program 220 Define mandatory qualifications for architects and structural engineers in the
uniform building by-law applicable in State
25 Construction Master Plans Develop Master plans/ Zonal plans/ land use plans with legal sanction for all urban areas 221 Develop legally valid master plans/zonal plans/land use plans for all urban
Permit Enablers and make it available online in public domain areas and make it available online in public domain

26 Construction Construction Permit Mandate timelines such that the following approvals/ NOCs are provided within 45 days: 233 Stipulate that construction permits are provided within 45 days
Permit Enablers Approval i. Building Plan approval is provided within 30 days I. Building Plan approval is provided within 30 days
ii. Plinth Inspection is done within 7 days of intimation II. Plinth Inspection is done within 7 days of intimation
iii. Final Completion/Occupancy Certificate is provided within 8 days ( 7 days for inspection III. Final completion/occupancy certificate is provided within 8 days (7 days for
+ 1 day for issuing the certificate) inspection + 1day for issuing the certificate)

# Sensitivity: Internal Restricted

27 Construction Construction Permit Design and develop an online single window system for granting construction permits with 231 Design and develop an online single window system for granting construction
Permit Enablers Approval following functionalities: permits with following functionalities:
i. A common integrated application provided on the online single window system, for all i. A common integrated application for all internal and external agencies
internal and external agencies required to provide applicable NOCs/approvals (Fire required to provide applicable NOCs/Approvals such as Fire Services, Water
Services, Water and Sewerage Department, Discoms, AAI, NMA, Forest, Labour, Factory and Sewerage Department, Discoms, AAI,
Directorate) NMA, Forest, labour, Factory Directorate etc.
ii. Provision for making an online application with integrated payment without the need for a ii. Provision for making an online application with integrated payment without
physical touch point for document submission and verification the need for a physical touch point for document submission and verification
iii. The system should allow auto scrutiny of building plans from compliance perspective iii. The system should allow auto scrutiny of building plans from compliance
according to the uniform Building Codes/Building By-law using AutoDCR (or similar) perspective according to the uniform building codes/building by-law using Auto
software DCR (or similar) software
iv. Provision for e-intimation of commencement of construction iv. Ensure that the system issues digitally signed approved building plan within
v. Provision for e-intimation of plinth level completion 30 days from the date of application
vi. Provision for online form for Completion/ Occupancy Certificate application with online v. Provision for e-intimation to authorities of plinth level completion
payment of fee vi. Provision for online issuance of certificate of inspections
vii. Provision for online issuance of certificate of inspections vii. Provision for online common completion request form cum Occupancy
viii. Provision for online issuance of digitally signed Completion/ Occupancy Certificate to Certificate Application with online payment
the applicant viii. Provision for online issuance of digitally signed occupancy cum completion
certificate to the applicant

27a Design and develop an online single window system for granting construction
permits with following functionalities:
Provision for e-intimation of commencement of construction
28 Construction Construction Permit Mandate that a single, joint site inspection will be carried out by all concerned authorities 230 Mandate that a single, joint site inspection will be carried out by all concerned
Permit Enablers Approval such as Fire, Water and Sewerage, Electricity, Labour (such as Factory license) authorities such as Fire, Sewerage, Electricity, Labour (such as Factory
Department and other internal Departments responsible for granting construction permits license), Water Department and internal departments responsible for granting
in urban areas and IDCs construction permits in urban areas and IDCs
29 Construction Construction Permit Implement a system which allows grant of approval to Low Risk buildings based on third 226 Implement a system to allow approval based on third party certification (during
Permit Enablers Approval party certification (during building plan approval and/or construction and/or completion construction and/or completion stage, as applicable) of structural design and
stage) of structural design and architectural drawings across all urban areas and IDCs architectural drawings by authorized structural engineers and architects
respectively across all urban areas and IDCs
30 Construction Inspection by Publish a well-defined inspection procedure, checklist on the Department’s web site and 100 Inspection by Building Proposal Office/ relevant agency as part of obtaining
Permit Enablers Building Proposal mandate that inspections (except in case of complaint based inspections) shall be limited construction permit:
Office/ relevant to the checklist Publish a well-defined inspection procedure and checklist on department’s web
agency as part of site
Building Plan
111 Inspection by Building Proposal Office/ relevant agency as part of obtaining
Approval Process,
Plinth Level occupancy/completion certificate:
Inspection and Publish a well-defined inspection procedure and checklist on department’s web
obtaining site
completion/ 30a Mandate that inspections (except in case of complaint based inspections) shall
occupancy be limited to the checklist published on the Department's website.
31 Construction certificate by
Inspection Design and implement a computerized system which is capable of: 101 Inspection by Building Proposal Office/ relevant agency as part of obtaining
Permit Enablers Building Proposal i. Identifying buildings/areas that need to be inspected based on risk assessment construction permit:
Office/ relevant ii. Computerized allocation of inspectors Design and implement a computerized system for identifying building/area that
agency as part of needs to be inspected based on risk assessment
Building Plan
104 Inspection by Building Proposal Office/ relevant agency as part of obtaining
Approval Process,
Plinth Level construction permit:
Inspection and Design and implement a system for computerized allocation of inspectors
obtaining 112 Inspection by Building Proposal Office/ relevant agency as part of obtaining
completion/ construction permit:
occupancy Design and implement a computerized system for identifying building/area that
certificate needs to be inspected based on risk assessment

# Sensitivity: Internal Restricted

 Approval Process,
Plinth Level
Inspection and
obtaining
completion/
occupancy
certificate
115 Inspection by Building Proposal Office/ relevant agency as part of obtaining
construction permit:
Design and implement a system for computerized allocation of inspectors
32 Construction Inspection by Mandate online submission of inspection report within 48 hours to the Department 102 Inspection by Building Proposal Office/ relevant agency as part of obtaining
Permit Enablers Building Proposal construction permit:
Office/ relevant Mandate online submission of inspection report within 48 hours to the
agency as part of Department
Building Plan
113 Inspection by Building Proposal Office/ relevant agency as part of obtaining
Approval Process,
Plinth Level construction permit:
Inspection and Mandate online submission of inspection report within 48 hours to the
obtaining Department
33 Labour Registration and Introduce a provision for allowing the validity of license under Factories Act to be 10 years 3 Introduce a provision for issuing Factory License and all subsequent renewals
Regulation- grant and renewal of or more. The same should be applicable for renewed licenses also with validity of 10 years or more
Enablers license under The
Factories Act, 1948
34 Labour Registration and Implement an online application system with the following features: 7 Registration and grant and renewal of license under The Factories Act, 1948:
Regulation- grant and renewal of i. Online submission of application without the need to submit physical copy of application Design and implement a system that allows online application submission,
Enablers license under The ii. Eliminate physical touchpoint for document submission payment, tracking and monitoring without the need for a physical touch point
Factories Act, 1948 iii. Allow option of online payment of application fee for document submission and verification and mandate that all applications are
iv. Allow applicant to track status of application online submitted online.
v. Applicant can download the final certificate online
8 Registration and grant and renewal of license under The Factories Act, 1948:
Ensure that the system allows the user to download the final signed approval
certificate from the online portal
35 Labour Approval of plan and Implement an online application system with the following features: 12 Approval of plan and permission to construct/extend/or take into use any
Regulation- permission to i. Online submission of application without the need to submit physical copy of application building as a factory under the Factories Act, 1948:
Enablers construct/extend/or ii. Eliminate physical touchpoint for document submission Design and implement a system that allows online application submission,
take into use any iii. Allow option of online payment of application fee payment, tracking and monitoring without the need for a physical touch point
building as a factory iv. Allow applicant to track status of application online for document submission and verification and mandate that all applications are
under the Factories v. Applicant can download the final certificate online submitted online
Act, 1948
13 Approval of plan and permission to construct/extend/or take into use any
building as a factory under the Factories Act, 1948::
Ensure that the system allows the user to download the final signed approval
certificate from the online portal.
36 Labour Registration and Introduce a provision for third party certification for boilers during use u/s 34(3) of the 2 Introduce a provision for self-certification /third party certification for boilers
Regulation- Renewal of Boilers Boilers Act, 1923, by authorising Boiler Operation Engineer (BoE) having the following during use u/s 34(3) of the Boilers Act, 1923, by persons having requisite
Enablers under The Boilers qualification: qualification and experience.
Act, 1923 1. Graduate in Mechanical/ Production/ Power Plant/ Metallurgical engineering from a
recognised institution;
and
2. Minimum 5 years of experience in the field related to boilers

37 Labour Registration and Implement an online application system with the following features: 17 Registration and Renewal of Boilers under The Boilers Act, 1923:
Regulation- Renewal of Boilers i. Online submission of application without the need to submit physical copy of application Design and implement a system that allows online application submission,
Enablers under The Boilers ii. Eliminate physical touchpoint for document submission payment, tracking and monitoring without the need for a physical touch point
Act, 1923 iii. Allow option of online payment of application fee for document submission and verification and mandate that all applications are
iv. Allow applicant to track status of application online submitted online
v. Applicant can download the final certificate online
18 Registration and Renewal of Boilers under The Boilers Act, 1923:
Ensure that the system allows user to download the final signed approval
certificate from the online portal
38 Labour Approval for Boiler Implement an online application system with the following features: 22 Approval for Boiler manufacturer and renewal thereof:
Regulation- manufacturer and i. Online submission of application without the need to submit physical copy of application Design and implement a system that allows online application submission,
Enablers renewal thereof ii. Eliminate physical touchpoint for document submission payment, tracking and monitoring without the need for a physical touch point
iii. Allow option of online payment of application fee for document submission and verification and mandate that all applications are
iv. Allow applicant to track status of application online submitted online
v. Applicant can download the final certificate online

# Sensitivity: Internal Restricted

38 Labour Approval for Boiler Implement an online application system with the following features:
Regulation- manufacturer and i. Online submission of application without the need to submit physical copy of application
Enablers renewal thereof ii. Eliminate physical touchpoint for document submission
iii. Allow option of online payment of application fee
iv. Allow applicant to track status of application online
v. Applicant can download the final certificate online
23 Approval for Boiler manufacturer and renewal thereof:
Ensure that the system allows user to download the final signed approval
certificate from the online portal
39 Labour License and renewal Implement an online application system with the following features: 32 License and renewal of license for contractors under provision of The
Regulation- of license for i. Online submission of application without the need to submit physical copy of application Contracts Labour (Regulation and Abolition) Act, 1970:
Enablers contractors under ii. Eliminate physical touchpoint for document submission Design and implement a system that allows online application submission,
provision of The iii. Allow option of online payment of application fee payment, tracking and monitoring without the need for a physical touch point
Contracts Labour iv. Allow applicant to track status of application online for document submission and verification and mandate that all applications are
(Regulation and v. Applicant can download the final certificate online submitted online
Abolition) Act, 1970
33 License and renewal of license for contractors under provision of The
Contracts Labour (Regulation and Abolition) Act, 1970:
Ensure that the system allows user to download the final signed approval
certificate from the online portal
40 Labour Registration and i. Eliminate the requirement of Inspection prior to registration 4 Registration and renewal under The Shops and Establishment Act:
Regulation- renewal under The ii. Ensure that the final registration is granted within one day from the date of application Eliminate the requirement of inspection prior to registration under the Shops
Enablers Shops and and Establishment Act and ensure that the registration is granted within one
Establishment Act day from the date of application
41 Labour Registration and Implement an online application system with the following features: 37 Registration and renewal under The Shops and Establishment Act:
Regulation- renewal under The i. Online submission of application without the need to submit physical copy of application Design and implement a system that allows online application submission,
Enablers Shops and ii. Eliminate physical touchpoint for document submission payment, tracking and monitoring without the need for a physical touch point
Establishment Act iii. Allow option of online payment of application fee for document submission and verification and mandate that all applications are
iv. Allow applicant to track status of application online submitted online
v. Applicant can download the final certificate online
38 Registration and renewal under The Shops and Establishment Act:
Ensure that the system allows user to download the final signed approval
certificate from the online portal
42 Labour Registration and Eliminate the requirement of Renewal of registration 42a Eliminate the requirement of Renewal of registration
Regulation- renewal under The
Enablers Shops and
Establishment Act
43 Labour Registration of Implement an online application system with the following features: 42 Registration of principal employer's establishment under provision of The
Regulation- principal employer's i. Online submission of application without the need to submit physical copy of application Contracts Labour (Regulation and Abolition) Act, 1970:
Enablers establishment under ii. Eliminate physical touchpoint for document submission Design and implement a system that allows online application submission,
provision of The iii. Allow option of online payment of application fee payment, tracking and monitoring without the need for a physical touch point
Contracts Labour iv. Allow applicant to track status of application online for document submission and verification and mandate that all applications are
(Regulation and v. Applicant can download the final certificate online submitted online
Abolition) Act, 1970
43 Registration of principal employer's establishment under provision of The
Contracts Labour (Regulation and Abolition) Act, 1970:
Ensure that the system allows user to download the final signed approval
certificate from the online portal
44 Labour Registration under Implement an online application system with the following features: 47 Registration under The Building and Other Construction Workers (Regulation of
Regulation- The Building and i. Online submission of application without the need to submit physical copy of application Employment and Conditions of Service) Act, 1996:
Enablers Other Construction ii. Eliminate physical touchpoint for document submission Design and implement a system that allows online application submission,
Workers (Regulation iii. Allow option of online payment of application fee payment, tracking and monitoring without the need for a physical touch point
of Employment and iv. Allow applicant to track status of application online for document submission and verification and mandate that all applications are
Conditions of v. Applicant can download the final certificate online submitted online
Service) Act, 1996
48 Registration under The Building and Other Construction Workers (Regulation of
Employment and Conditions of Service) Act, 1996:
Ensure that the system allows user to download the final signed approval
certificate from the online portal

# Sensitivity: Internal Restricted

45 Labour Registration of Implement an online application system with the following features: 52 Registration of establishment under the Inter State Migrant
Regulation- establishment under i. Online submission of application without the need to submit physical copy of application Workmen(RE&CS)Act,1979:
Enablers the Inter State ii. Eliminate physical touchpoint for document submission Design and implement a system that allows online application submission,
Migrant iii. Allow option of online payment of application fee payment, tracking and monitoring without the need for a physical touch point
Workmen(RE&CS)A iv. Allow applicant to track status of application online for document submission and verification and mandate that all applications are
ct,1979 v. Applicant can download the final certificate online submitted online

53 Registration of establishment under the Inter State Migrant

Workmen(RE&CS)Act,1979:
Ensure that the system allows user to download the final signed approval
certificate from the online portal
46 Labour Labour Regulation- Mandate online filing of single integrated return under the following Labour Laws: 46a Mandate online filing of single integrated return under the following Labour
Regulation- Enablers Laws:
Enablers i. The Shops & Establishment Act (as applicable) i. The Shops & Establishment Act (as applicable)
ii. The Boilers Act, 1923 ii. The Boilers Act, 1923
iii. The Factories Act, 1948 iii. The Factories Act, 1948
iv. The Contracts Labour (Regulation and Abolition) Act, 1970 iv. The Contracts Labour (Regulation and Abolition) Act, 1970
v. The Building and Other Construction Workers (Regulation of Employment and v. The Building and Other Construction Workers (Regulation of Employment
Conditions of Service) Act, 1996 and Conditions of Service) Act, 1996
vi. The Inter State Migrant Workmen (RE&CS) Act, 1979 vi. The Inter State Migrant Workmen (RE&CS) Act, 1979
vii. The Payment of Wages Act. 1936 vii. The Payment of Wages Act. 1936
viii. The Industrial Disputes Act, 1947 viii. The Industrial Disputes Act, 1947
ix. The Minimum Wages Act, 1948 ix. The Minimum Wages Act, 1948
x. The Employees State Insurance Act, 1948 x. The Employees State Insurance Act, 1948
xi. The Maternity Benefit Act, 1961 xi. The Maternity Benefit Act, 1961
xii. The Payment of Bonus Act, 1965 xii. The Payment of Bonus Act, 1965
xiii. The Payment of Gratuity Act, 1972 xiii. The Payment of Gratuity Act, 1972
xiv. The Building and other Construction Workers Welfare Cess Act, 1996 xiv. The Building and other Construction Workers Welfare Cess Act, 1996

47 Obtaining Utility Obtaining Electricity Implement an online application system with the following features: 288 Obtaining Electricity Connection:
Permits Connection i. Online submission of application without the need to submit physical copy of application Implement a system that allows online application submission, payment and
ii. Eliminate physical touchpoint for document submission tracking of status without the need for a physical touch point for document
iii. Allow option of online payment of application fee submission for new electricity connection and mandate that all applications are
iv. Allow applicant to track status of application online submitted online

48 Obtaining Utility Obtaining Electricity Reduce the number of mandatory documents required for obtaining the electricity 48a Reduce the number of mandatory documents required for obtaining the
Permits Connection connection to: electricity connection to:
i. proof of identity of the user i. proof of identity of the user
ii. proof of ownership/occupancy (in case of owned/leased premise) ii. proof of ownership/occupancy (in case of owned/leased premise)
iii. authorization document (in case of firm or company) iii. authorization document (in case of firm or company)
49 Obtaining Utility Obtaining Electricity i. Ensure that the State regulator publishes monthly data, regarding total duration and 282 Obtaining Electricity Connection:
Permits Connection frequency of power outages online in public domain Ensure that the regulator publishes monthly or quarterly the data regarding
ii. Ensure Discoms display information on tariffs (in Rs. per kWh) and notify customers of total duration and frequency of outages online in public domain
change in tariff ahead of the billing cycle (for commercial and industrial users) 284 Ensure that information on effective tariffs are available online, and that
iii. Discoms notify customers of planned outages (maintenance and load shedding) for next customers are notified of a change in tariff ahead of the billing cycle
1 month in advance
49a Discoms notify customers of planned outages (maintenance and load
shedding) for next 1 month in advance
50 Obtaining Utility Obtaining Electricity Stipulate that charged electrical connections (for all voltages - Low/High/Extra High 289 Stipulate that charged electrical connections (up to 150 KVA) is provided within
Permits Connection Tension) along with Chief Electrical Inspector General (CEIG) approval (wherever Seven days (where no ‘Right of Way’ (RoW) is required) and in Fifteen days
required) is provided within: where RoW is required from concerned agencies
i. Seven days (where no ‘Right of Way’ (RoW) is required)
ii. Fifteen days where RoW is required from concerned agencies
51 Obtaining Utility Obtaining Electricity Allow users to pay electricity bills online 422 Design an online system for e-payment of bills on the portal of the discoms
Permits Connection

# Sensitivity: Internal Restricted

52 Obtaining Utility Obtaining Water Implement an online application system with the following features: 300 Obtaining water connection:
Permits Connection i. Online submission of application without the need to submit physical copy of application Design and implement an integrated system that allows online application
ii. Eliminate physical touchpoint for document submission submission, payment, tracking and monitoring without the need for a physical
iii. Allow option of online payment of application fee touch point for document submission and verification from all concerned
iv. Allow applicant to track status of application online agencies and mandate that all applications are submitted online

53 Obtaining Utility Obtaining Water Display information on tariffs (in Rs. per kL) and notify customers of change in tariff ahead 53a Obtaining water connection:
Permits Connection of the billing cycle (for commercial and industrial users) Display information on tariffs (in Rs. per kL) and notify customers of change in
tariff ahead of the billing cycle (for commercial and industrial users)
54 Obtaining Utility Obtaining Water Allow users to pay water bills online 423 Develop an online system for e-payment of bills
Permits Connection
55 Paying Taxes Tax enablers under Set up service centers to assist taxpayers for e-filing of returns under the State/Union 55a Set up service centers to assist taxpayers for e-filing of returns under the
the State/Union Territory GST Act State/Union Territory GST Act
Territory Goods and
Services Tax Act
(GST)
56 Paying Taxes Tax enablers under Establish a helpline providing basic services such as assisting users in preparing and filing 56a Establish a helpline providing basic services such as assisting users in
the State/Union returns under the State/Union Territory GST Act preparing and filing returns under the State/Union Territory GST Act
Territory Goods and
Services Tax Act
(GST)
57 Paying Taxes Tax enablers under Constitute an authority for advance ruling under the State Goods Service Tax and publish 57a Constitute an authority for advance ruling under the State Goods Service Tax
the State/Union details of application procedure and checklist on the Department's website and publish details of application procedure and checklist on the Department's
Territory Goods and website
Services Tax Act
(GST)
58 Paying Taxes Tax enablers under Constitute an appellate authority for advance ruling under the State Goods Service Tax 58a Constitute an appellate authority for advance ruling under the State Goods
the State/Union and publish details of application procedure and checklist on the Department's website Service Tax and publish details of application procedure and checklist on the
Territory Goods and Department's website
Services Tax Act
(GST)
59 Paying Taxes State levies other Publish a list of all state, municipal and panchayat levies and include the relevant 59a Publish a list of all state, municipal and panchayat levies and include the
than GST information pertaining to the rates and tariff levied by the State and local bodies on the relevant information pertaining to the rates and tariff levied by the State and
online portal local bodies on the online portal
60 Paying Taxes State Excise Implement an online application system with the following features: 415 State Excise:
i. Online submission of application without the need to submit physical copy of application Design and implement a system for registration/re-registration that allows
ii. Eliminate physical touchpoint for document submission online application submission, payment of fee, tracking and monitoring without
iii. Allow option of online payment of application fee the need for a physical touch point for document submission and verification
iv. Allow applicant to track status of application online and mandate that all applications are submitted online
v. Applicant can download the final certificate online
418 State Excise:
Ensure that the system allows user to download the final signed registration/re-
registration certificate from the online portal.
61 Paying Taxes State Excise Design and implement a system for online filing of returns and for online payment of duty 413 State Excise:
as provided under the State Act and rules thereunder Develop online system for payment of tax, duty, fee or any other levy as
imposed by the State and local bodies
417 State Excise:
Design and implement a system for online filing of returns under the relevant
local laws for all taxes, duties, fees and any other levy
62 Paying Taxes Property Tax Design an online system which will have the facility to auto-calculate the levy 420 Design an online system which will have the facility to auto-populate and
calculate the levy area-wise and enable online payment of property tax

# Sensitivity: Internal Restricted

63 Paying Taxes Profession Tax Implement an online application system with the following features: 322 Registration for Profession Tax:
i. Online submission of application without the need to submit physical copy of application Design and implement a system that allows online application submission,
ii. Eliminate physical touchpoint for document submission payment, tracking and monitoring without the need for a physical touch point
iii. Allow option of online payment of application fee for document submission and verification and mandate that all applications are
iv. Allow applicant to track status of application online submitted online
v. Applicant can download the final certificate online
323 Registration for Profession Tax:
Ensure that the system allows user to download the final signed approval
certificate from the online portal.
64 Paying Taxes Profession Tax Design and implement a system for online filing of returns and for online payment of tax as 342 Design and implement a system for online filing of Profession Tax
provided under the State Act and rules thereunder 348 Design and implement a system for online payment of Profession Tax
65 Inspection Central Inspection Institutionalize a Central Inspection System (CIS) responsible for undertaking compliance 86 Institutionalize a Central Inspection System responsible for undertaking
Enablers Framework, inspections of the departments concerned and compliance inspections of the Departments concerned
Compliance i. Define risk criteria (such as High, Medium and Low risk) to classify industries which 87 Design and develop an online inspection system for scheduling of inspections
Inspection under: undergo inspections conducted by Departments under the CIS
Labour, Factories ii. Differentiate compliance inspection requirements based on risk profile of industries
88 Ensure that the selection of establishments for inspection is done using
and Boilers: iii. Publish a well-defined inspection procedure, checklist on the Department’s/ CIS web
computerized risk assessment and allocation of inspectors is undertaken under
i. The Equal site
the Central Inspection System
Remuneration Act, iv. Identifying establishments that need to be inspected based on computerized risk
1976, assessment 89 Differentiate compliance inspection requirements based on risk profile (such as
ii. The Minimum v. Computerized allocation of inspectors High, Medium and Low risk) of industries under all the labour laws
Wages Act, 1948 vi. Mandate that inspections (except in case of complaint based inspections) shall be 65a Publish a well-defined inspection procedure, checklist on the Department’s/
iii. The Shops and limited to the checklist CIS web site
Establishments Act vii. Mandate online submission of inspection report within 48 hours to the Department/ CIS
65b - Mandate that inspections (except in case of complaint based inspections)
iv. The Payment of viii. Mandate that the same inspector will not inspect the same establishment twice
shall be limited to the checklist
Bonus Act, 1965 consecutively
- Mandate online submission of inspection report within 48 hours to the
v. The Payment of
Department/ CIS
Wages Act, 1936
- Mandate that the same inspector will not inspect the same establishment
vi. The Payment of
twice consecutively
Gratuity Act, 1972
- Allow users to view and download submitted inspection reports of at least
vii. The Contract
past three years
Labour (Regulation
and Abolition) Act,
66 Inspection 1970 Mandate surprise inspection or inspections based on complaints are conducted with 66a Mandate surprise inspection or inspections based on complaints are conducted
Enablers viii. The Factories specific permissions from the respective Head of Department with specific permissions from the respective Head of Department
67 Inspection Joint Inspection
Act, 1948 Mandate joint- inspection under all of the following Acts: 91 Mandate joint- inspection under all of the following Acts:
Enablers I. Inspection under The Equal Remuneration Act, 1976 I. Inspection under The Equal Remuneration Act, 1976
II. Inspection under The Factories Act, 1948 II. Inspection under The Factories Act, 1948
III. Inspection under The Maternity Benefit Act, 1961 III. Inspection under The Maternity Benefit Act, 1961
IV. Inspection under The Minimum Wages Act, 1948 IV. Inspection under The Minimum Wages Act, 1948
V. Inspection under The Shops and Establishments Act (as applicable) V. Inspection under The Shops and Establishments Act (as applicable)
VI. Inspection under The Labour Welfare Fund Act (as applicable) VI. Inspection under The Labour Welfare Fund Act (as applicable)
VII. Inspection under The Payment of Bonus Act, 1965 VII. Inspection under The Payment of Bonus Act, 1965
VIII. Inspection under The Payment of Wages Act, 1936 VIII. Inspection under The Payment of Wages Act, 1936
IX. Inspection under The Payment of Gratuity Act, 1972 IX. Inspection under The Payment of Gratuity Act, 1972
X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970 X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970

68 Inspection Inspection under Publish a well-defined inspection procedure, checklist on the Department’s web site and 406 Inspection under Legal Metrology Act 2009 and Rules:
Enablers Legal Metrology Act, mandate that inspections (except in case of complaint based inspections) shall be limited Publish a well-defined inspection procedure and checklist on department’s web
2009 and Rules to the checklist site
68a Mandate that inspections (except in case of complaint based inspections) shall
be limited to the checklist
69 Inspection Inspection under Design and implement a system which is capable of: 407 Inspection under Legal Metrology Act 2009 and Rules:
Enablers Legal Metrology Act, i. identifying licensees that need to be inspected Design and implement a system for identifying licensees that need to be
2009 and Rules ii. Computerized allocation of inspectors inspected
iii. Allowing users to view and download submitted inspection reports of at least past three 410 Inspection under Legal Metrology Act 2009 and Rules:
years Design and implement a system for computerized allocation of inspectors
69a Allowing users to view and download submitted inspection reports of at least
past three years

# Sensitivity: Internal Restricted

70 Inspection Inspection under Mandate online submission of inspection report within 48 hours to the Department and that 408 Inspection under Legal Metrology Act 2009 and Rules:
Enablers Legal Metrology Act, the same inspector will not inspect the same establishment twice consecutively Mandate online submission of inspection report within 48 hours to the
2009 and Rules Department
411 Inspection under Legal Metrology Act 2009 and Rules:
Mandate that the same inspector will not inspect the same establishment twice
consecutively
71 Contract Commercial Dispute i. Constitute Commercial Courts (in major towns/cluster of district so as to cover the whole 56 Establish specialized commercial courts (in major towns/cluster of district so as
Enforcement Resolution Enablers State) to hear and resolve commercial disputes under the The Commercial Courts, to cover the whole State) to hear and resolve the commercial disputes
Commercial Division and Commercial Appellate Division of High Courts Act, 2015
ii. Ensure that the Presiding Officer appointed as per the The Commercial Courts,
Commercial Division and Commercial Appellate Division of High Courts Act , 2015 shall
not be having additional charge

72 Contract Commercial Dispute Constitute Commercial Appellate Division having one or more Division Benches for the 55 Establish a specialized division/bench under the High Court to hear commercial
Enforcement Resolution Enablers purpose of exercising jurisdiction and powers conferred under theThe Commercial Courts, disputes
Commercial Division and Commercial Appellate Division of High Courts Act, 2015

73 Contract Commercial Dispute Ensure that atleast 90% vacancies in Commercial Courts have been filled up for Judges, 57 Ensure at least 90% of the vacancies in specialized Commercial courts been
Enforcement Resolution Enablers stenographers, senior clerks, clerks, assistants, and support staff filled up

74 Contract Commercial Dispute Each Commercial Court, Commercial Division, Commercial Appellate Division shall 74a Each Commercial Court, Commercial Division, Commercial Appellate Division
Enforcement Resolution Enablers maintain, publish and update every month, statistical data regarding the number of suits, shall maintain, publish and update every month, statistical data regarding the
applications and appeals filed and pendency of such cases, status of each case and number of suits, applications and appeals filed and pendency of such cases,
number of cases disposed of status of each case and number of cases disposed of
75 Contract Paper-less Courts Design and implement a system that allows: 63 Design and implement a system that allows e-filing for commercial disputes in
Enforcement i. e-filing facility Commercial courts
ii. e-cause lists 64 Design and implement a system that allows issuance of e-summons for
iii. e-summons commercial disputes in Commercial courts
iv. Online payment of court fees and process fees,
65 Design and implement a system that allows publishing of e-cause lists for
for all Commercial Courts
commercial disputes in Commercial courts
66 Design and implement a system that allows e-payment of court fees and
process fees for Commercial disputes in Commercial courts
76 Sector Specific Healthcare: Drug Implement an online application system with the following features: 371 Retail Drug License (Pharmacy) and renewal thereof:
Manufacturing/ i. Online submission of application without the need to submit physical copy of application Design and implement a system that allows online application submission,
Selling/ Storage ii. Eliminate physical touchpoint for document submission payment, tracking and monitoring without the need for a physical touch point
License and renewal iii. Allow option of online payment of application fee for document submission and verification and mandate that all applications are
thereof iv. Allow applicant to track status of application online submitted online
v. Applicant can download the final certificate online
372 Retail Drug License (Pharmacy) and renewal thereof:
Ensure that the system allows user to download the final signed approval
certificate from the online portal.
379 Wholesale drug license:
Design and implement a system that allows online application submission,
payment, tracking and monitoring without the need for a physical touch point
for document submission and verification and mandate that all applications are
submitted online
380 Wholesale drug license:
Ensure that the system allows user to download the final signed approval
certificate from the online portal.
383 Granting and renewal of Drug Manufacturing License:
Design and implement a system that allows online application submission,
payment, tracking and monitoring without the need for a physical touch point
for document submission and verification and mandate that all applications are
submitted online

# Sensitivity: Internal Restricted

 384 Granting and renewal of Drug Manufacturing License:
Ensure that the system allows user to download the final signed approval
certificate from the online portal.
77 Sector Specific Miscellaneous: Implement an online application system with the following features: 393 Registration and renewal under the Legal Metrology Act, 2009:
Registration/ i. Online submission of application without the need to submit physical copy of application Design and implement a system that allows online application submission,
Licenses and ii. Eliminate physical touchpoint for document submission payment, tracking and monitoring without the need for a physical touch point
renewal (wherever iii. Allow option of online payment of application fee for document submission and verification and mandate that all applications are
applicable) under iv. Allow applicant to track status of application online submitted online
the Legal Metrology v. Applicant can download the final certificate online
Act, 2009 394 Registration and renewal under the Legal Metrology Act, 2009:
Ensure that the system allows user to download the final signed approval
certificate from the online portal.
78 Sector Specific Miscellaneous: Implement an online application system with the following features: 398 Registration of Partnership Firms:
Registration of i. Online submission of application without the need to submit physical copy of application Design and implement a system that allows online application submission,
Partnership firm ii. Eliminate physical touchpoint for document submission payment, tracking and monitoring without the need for a physical touch point
iii. Allow option of online payment of application fee for document submission and verification and mandate that all applications are
iv. Allow applicant to track status of application online submitted online
v. Applicant can download the final certificate online
399 Registration of Partnership Firms:
Ensure that the system allows user to download the final signed approval
certificate from the online portal.
79 Sector Specific Miscellaneous: Implement an online application system with the following features: 403 Registration of Societies:
Registration of i. Online submission of application without the need to submit physical copy of application Design and implement a system that allows online application submission,
Societies ii. Eliminate physical touchpoint for document submission payment, tracking and monitoring without the need for a physical touch point
iii. Allow option of online payment of application fee for document submission and verification and mandate that all applications are
iv. Allow applicant to track status of application online submitted online
v. Applicant can download the final certificate online
vi. A standard template of MoA and model bye-laws should be made available in the 404 Registration of Societies:
Department’s website Ensure that the system allows user to download the final signed approval
certificate from the online portal.
79a A standard template of MoA and model bye-laws should be made available on
the Department’s website
80 Sector Specific Miscellaneous: Implement an online application system with the following features: 387 Trade License:
Trade License i. Online submission of application without the need to submit physical copy of application Design and implement a system that allows online application submission,
ii. Eliminate physical touchpoint for document submission payment, tracking and monitoring without the need for a physical touch point
iii. Allow option of online payment of application fee for document submission and verification and mandate that all applications are
iv. Allow applicant to track status of application online submitted online
v. Applicant can download the final certificate online
389 Trade License::
Ensure that the system allows user to download the final signed approval
certificate from the online portal.

# Sensitivity: Internal Restricted