HUMAN RESOURCES OF BITI MANUFACTURING TRADING CO.

, LTD

1. Overview of BITI
Binh Tien Consumer Goods Manufacturing Co., Ltd., BITI for short is a leading company
in footwear in Vietnam, established in District 6 - Ho Chi Minh City since 1982. Currently, BITI
is a leading company in Vietnam in the footwear manufacturing and trading industry. With its
growth, BITI has moved into a new field of real estate investment, construction of commercial
centers and apartments in the North, Central and South to meet the business and housing needs
of customers according to the economic development trend of Vietnam, which is in the period of
international market integration.
BITI products were selected by the People's Committee of Ho Chi Minh City as one of the
city's key industrial products and for 18 consecutive years won the Topten High Quality
Vietnamese Goods voted by consumers.
BITI Manufacturing and Trading Co., Ltd. has the main function of manufacturing and
trading all kinds of footwear products for domestic consumption and export.

2. Human resource situation of BITI Manufacturing and Trading Co., Ltd

Table 1. Human resources situation of BITI Manufacturing and Trading Co., Ltd

YEAR
2017 2018 2019
Criteria Proportio
Amount Proportion Amount Amount Proportion
n
(People) (%) (People) (People) (%)
(%)
According to the nature of work
Indirect labor 640 32.74 631 31.57 510 28.72
Direct labor 1.315 67.26 1.368 68.43 1.266 71.28
According to gender
Male 1.065 54.48 884 44.22 762 42.91
Female 890 45.52 1.115 55.78 1.014 57.09
According to age
18 – 35 1.225 44.40 1.295 45.27 1.131 41.72
36 – 45 631 601 538
Over 45 99 4.19 103 4.30 107 5.18

1
According to academic level
College degree 31 1.59 48 2.40 39 2.20
Associate,
78 2.40 93 2.85 99 2.93
Intermediate degree
Unskilled labor 1.846 51.61 1.858 44.97 1.638 43.13
Total number of
1.955 1.999 1.776
employees
Source: Administration and Human Resources department

3. Human resource recruitment activities

Table 2. Statistics on recruitment situation of BITI

Number of recruitments (people)

Total indirect labor 142 189 262 593

Total direct labor 880 1.069 1.481 3.430

Total 1.022 1.258 1.743 4.023

Source: Administration and Human Resources department

4. Salary and bonus situation of BITI

2018 2019
Criteria Companies in the Companies in the
BITI BITI
same industry same industry
Average
5.500.000 6.000.000 5.800.000 6.500.000
wage
Average
1.00.000 1.500.000 1.200.000 1.600.000
bonus

- Regarding the welfare policy, the company meets the provisions of the Labor Law, which
is to pay 3 types of compulsory insurance, holidays and annual leave, in addition, there is only a
mid-shift diet.

2
 - The company always requires workers to complete the schedule, process and quality, if
not, it will be deducted from the performance evaluation of the whole workshop, so people feel a
lot of pressure and fatigue.
- Besides, every meeting with superiors, especially the CEO, is very stressful because the
meeting lasts from 2 pm to 10 pm without a break is normal in this company. Not only that,
when meeting with the CEO, the boss often scolds and throws things. Someone encountered this
phenomenon at the first meeting, fall ill the next day, and then resign from work because of fear
and excessive stress. In addition, management rarely shows concern to subordinates, so
employees do not dare to present difficulties at work for guidance from superiors.
- Haven't seen the company popularize a clear promotion path. There are employees who
work for 5-6 years and always achieve high achievements, but the company still does not
consider promotion or worthy rewards. So many good employees, if they find a good
opportunity in other companies, they immediately hop the job.
- Training activities are also often organized, focusing on technical and business sectors,
while workers have not received much instruction.
-…

Questions:
1- Complete the proportions in table 1, then comment whether each HR criterion is suitable
for the company's activities or not?
2- Based on Table 2 and the human resource situation in Table 1, what is the problem that
BITI is facing? Identify human resource management operations that affect the situation of
BITI.
3- Presenting the theoretical basis of relevant human resource management operations in the
case.
4- As a consultant on human resource management for BITI, from the problem and operations
of human resource management identified in question 2, evaluate the human resource
situation as well as the human resource management operations of the company, thereby
proposing solutions.