Data AI Literacy Report 2024
Data AI Literacy Report 2024
The State of
Data & AI
Literacy
2024
The State of Data & AI Literacy 2024
Contents Introduction
11
Descriptive analytics remain the top priority data skills for leaders
15
19
Section 3 - Five Lessons for Building Your Teams’ Data & AI Literacy
22
Five best practices for succeeding with data and AI upskilling and reskilling
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38
Conclusion 39
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The State of Data & AI Literacy 2024
2
SECTION 1
to AI Literacy
The State of Data & AI Literacy 2024
AI Literacy
of AI.
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The State of Data & AI Literacy 2024
Despite the rapid advancements in AI, the that 43% of leaders in the US and UK feel
importance of data literacy for data science skills have become
organizations remains paramount. In last significantly more important over the last
year’s report, we saw firsthand how leaders five years, up from 37% of leaders in 2023.
value data literacy skills, with 83% of Similarly, 42% of leaders feel that business
leaders across the US and UK pointing to intelligence skills have become more
data literacy as being important for their important, slightly up from 41% in 2023.
of leaders believe data literacy is
important for their teams’ daily teams’ day-to-day tasks. Today, 86% of The perceived importance of basic data
tasks. Up 3% since last year.
leaders believe data literacy is important literacy skills has also jumped, with 39% of
for their teams’ day-to-day tasks. leaders highlighting its growth, compared to
Moreover, 62% of leaders believe AI 30% in 2023. Additionally, 40% of leaders
literacy is now important for their teams’ now identify AI literacy as a crucially
day-to-day tasks. The discrepancy in growing skill, a question that was not
importance between data and AI literacy included in the 2023 report.
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The State of Data & AI Literacy 2024
Four of the top seven fastest-growing Data skills have grown more in importance
skills were data and AI skills
for leaders in the past 12 months
Question asked: “In the past five years, which skills have Question asked: “In the past five years, which skills have grown
grown most important for your team (or department)? most important for your team (or department)? Rank by order
Rank by order of importance.”
of importance.”
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The State of Data & AI Literacy 2024
remain at the
across the board. We wanted to further departmental targets (24%) further largest risks associated with a lack of AI
understand the underlying reasons behind emphasize the critical importance of literacy to be a deficit in innovation (36%),
heart of
this increased importance, focusing on the data skills in securing a strong market reduced productivity (31%), and an inability
repercussions leaders face from not having position and driving organizational to keep pace with competitors (30%). Other
improved
adequate data and AI skills on their teams. success concerns include inaccurate decision-
We first focused on data skills. Our making (25%), slow decision-making (22%),
Poor employee experience: Lastly,
business
research uncovered three categories of unmet team or departmental targets (18%),
leaders were also concerned about
risk poor customer experience (18%), burnout
employee outcomes, with increased
and attrition (18%), and subpar employee
performance Poor decision-making: At the forefront,
inaccurate (42%) and slow (38%)
rates of burnout and turnover (17%) and
overall poor employee experiences
experience (16%).
decision-making emerged as the (15%) being top risks from not Reflecting the high value placed on data
biggest risks leaders face, highlighting developing adequate data skills.
Leaders face a variety of risks if they The value placed on existing employees
do not build their workforce’s data skills
with adequate data skills shows a similar
Question asked: “What risks is your department or team story
Don't know 5%
Other 1%
Other 1%
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The State of Data & AI Literacy 2024
Do you agree or disagree with the following statement: Question asked: “If you answered yes to the previous
"When hiring someone new, I'm willing to pay a higher question, what salary premium are you willing to pay to a
salary to a candidate who has good data literacy skills candidate with high data literacy skills?”
over a candidate who does not."
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The State of Data & AI Literacy 2024
Question asked: “Do you agree or disagree with the Question asked: “If you answered yes to the previous
following statement: ‘When hiring someone new, I'm question, what salary premium are you willing to pay
willing to pay a higher salary to a candidate who has to a candidate with high AI literacy skills?”
good AI literacy skills over a candidate who does not.’”
0-5% 3%
Strongly disagree 4%
5-10% 12%
Disagree 9% 10-15% 17%
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The State of Data & AI Literacy 2024
data & AI
57
reskilling. However, it’s important to note This year, our research also delved into
that upskilling and reskilling on data organizations' perceptions of their AI skill
bring to light the looming threat of the New technology paradigms, especially skill gap. Up 3% from 2023.
pronounced.
data and AI skills gap, a challenge that those as transformative as generative AI,
appears to be growing year over year. In Valerie Logan, CEO of The Data Lodge and often introduce entirely new skill
2023, 54% of leaders across the US and the inventor of the term “Data Literacy,” put it requirements.
UK acknowledged a data literacy skill gap aptly on a 2023 DataCamp Webinar: “We
within their organizations. This year, that are still in the pioneering phase of data As we stand on the cusp of the generative
perception has slightly increased, with 57% literacy—and the pioneers of the data AI revolution, the AI literacy skill gap will
of leaders identifying a gap in data skills literacy movement are forging the way only continue to grow.
among their teams.
11
SECTION 2
In the second section, we zero in on the an extension components of the data skills continuum. It
could be argued that the most substantial
relationship between AI literacy and
data literacy, outlining the specific skills
of data value drivers for organizations today stem
from what might be considered "traditional"
that leaders look for in their teams. literacy machine learning and predictive modeling.
More importantly, to truly drive value with AI,
business teams and technical teams need to
adopt a common data language. Eric Siegel,
In the previous section, we highlighted how
founder of Machine Learning Week, former
the generative AI revolution has placed AI
Columbia professor, and best-selling author,
literacy firmly on the map. This leads us to the
underlined this point during an episode of
following question: where does data literacy
the DataFramed podcast. He mentioned
end and AI literacy begin? Through
how: “If we can get everyone up to speed
discussions with DataCamp for Business
when scoping machine learning projects,
customers and observations within the
then business stakeholders and data experts
broader industry, we've come to view AI
can speak the same language and deeply
literacy as a natural extension of data literacy
collaborate. By having everyone involved in
for several reasons.
literacy
AI is increasingly becoming a force Data skills in the workplace are a huge asset
As we will explore in later sections, multiplier across various domains. From for people at all ages, all levels, all parts of an
understanding basic AI concepts and writing to design, AI accelerates the time
organization.”
ensuring the ethical use of AI rank among to value and lowers the barrier to entry for
the top priorities for leaders aiming to anyone. Data work is no different. In fact, Libby Duane Adams
enhance their teams' AI literacy skills. use cases like programming, reporting, and Co-founder and Chief
However, these skills are unattainable analysis are emerging as some of the Advocacy Officer at Alteryx
without a solid foundation in data literacy. "killer apps" for generative AI tools such as
Identifying biases in algorithms, for ChatGPT. Yet, leveraging AI for data tasks Listen to Podcast
instance, necessitates a deep demands a nuanced interplay between
understanding of data collection AI literacy and data literacy. Kyle Daigle,
processes. Similarly, enhancing model COO of GitHub, highlighted this synergy,
performance is closely tied to an intricate remarking: "While all of these tools are
knowledge of data governance and extremely helpful, you still have to start While all of these tools are extremely helpful, you
quality. Libby Duane Adams, Co-founder with asking the right questions. You have to still have to start with asking the right questions.
and Chief Advocacy Officer at Alteryx, find a trail of questions and go down that You have to find a trail of questions and go down
underscored the importance of data skills trail. And if you can't find the trailhead, that trail. And if you can't find the trailhead,
for everyone on the DataFramed podcast, you're not going to get very far on the
you're not going to get very far on the journey.”
mentioning, “Data skills in the workplace journey."
are a huge asset for people at all ages, all
levels, all parts of an organization.” Now that we’ve established AI literacy as
Kyle Daigle
Listen to Podcast
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The State of Data & AI Literacy 2024
these skills in the modern tools (up by 11%) as the most important
We asked leaders to rank the data skills data skill their teams needed to know. SQL
workplace. We've also
in their teams contextualized AI literacy
they deem most important for their teams.
The results underscore a clear emphasis on
skills are also deemed a priority, with 65%
of leaders (up by 12%) mentioning
in relation to data literacy. data-driven decision-making, and being database skills as the most important for
able to make sense of complex datasets. their teams. A similar story emerges for
Now, we turn our focus to Leading the pack, 84% of leaders pointed programming, machine learning, and data
the specific skills leaders to data-driven decision-making as the engineering skills. 59% of leaders pointed
are looking to grow within most important skill for their teams (up by to machine learning and data engineering
6% since last year). Following closely, 83% skills being the most important for their
their teams. of leaders found that the ability to teams (up by 12% and 7%, respectively),
interpret data visualizations and and 54% discussed programming skills
D escriptive analytics remains the
dashboards (up by 9%) was most in R or Python as the most important
top priority data skill for leaders
important to build. 80% of leaders found for their teams (up by 12%).
In last year’s State of Data Literacy Report, data analysis and manipulation skills to
we outlined how one of the biggest drivers
be most important (up by 8%), and 76% of
of the data literacy skill gap originally leaders stressed the importance of
came from organizations prioritizing creating data visualizations and
predictive analytics use cases over dashboards (up by 11%) as the most
growing the descriptive analytics
important data skill for their teams.
chops of their workforce.
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The State of Data & AI Literacy 2024
Data skills have grown in importance for leaders, with descriptive analytics being a top skill leaders are looking to grow
Question asked: "How important, if at all, are the following data skills for the day-to-day tasks of employees in your organization?”
Change in
importance since
last year
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The State of Data & AI Literacy 2024
Understanding AI concepts and Developing AI systems from scratch was Basic understanding of AI concepts and
responsible use of AI are top AI skills deemed important by 52% of leaders,
leaders need from their teams
pointing to the need for technical
responsible use of AI are the most important
Expanding this year’s survey to cover AI, proficiency in AI development within skills leaders are looking from their team
we asked leaders to identify the most teams. This skill highlights the importance
Question asked: "How important, if at all, are the following AI skills
important AI skills for their teams. Leading of having in-house capabilities to create
for the day-to-day tasks of employees in your organization?”
the charge, 70% of leaders identified a and tailor AI solutions.
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The State of Data & AI Literacy 2024
Competency Framework
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from data ana
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effectively com
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Data & AI
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Understanding gs Data wranglin
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l about the me knowledgeable rming and organizing
data science thods, theories and data for
, and tools use
d in the field o Predictive modelin
f models to mak g and machin
Understanding
data engineer e predictions a e learning: Training and usin
processes and ing concepts: bout future ev g predictive
technologies in Being familiar Data engineer e nts
with the
Data & AI Com
maintaining da volved in desig ing
ta pipelines an
d infrastructur
ning, construc
ting, and collecting, stor : Designing and building the
ing, and analy infrastructure
p etency Frame
Understanding e zing data and processes
machine learn Programming: Mas for
This framewor
look to grow w
k oversees the
possibilities an
train and oper
entire spectrum
a wor
d limitations o
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f
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atch skills and a T, La ge Lanilgluintroduce k iar with key AI f data quality om various sou
learningrp a t h s
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n d G
technologies, s
uch as
issues rces and ensu
ring
At DataCamp, f o r e ac h o f them.
en e ra t ive A I Data visualiza
we identify fou AI application tion and dashb
reading, reaso rk s f o r business: Un oar
ning, and work ey groupLsaonfgcuoam
of data and de
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ing with data a t ram u tive dashboard l representatio
and steering
AI systems 02
01
8
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The State of Data & AI Literacy 2024
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The State of Data & AI Literacy 2024
Question asked: "What would best describe
Question asked: "What would best describe
the state of data training at your organization?”
the state of AI training at your organization?”
19
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The State of Data & AI Literacy 2024
Blended learning: The preferred Blended learning and online learning are the most popular
approach to bridging the data and AI
skills gap
When leaders were asked about their Question asked: "How do you upskill your workforce on data and AI skills?”
preferred methods for training teams in
data and AI skills, 30% preferred blended
learning as the top choice. This method
combines online learning with conventional
Blended learning 30%
instructor-led sessions to effectively close
the data and AI skills gap within their
teams.
We do not provide data & AI training 18%
Don't know 8%
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The State of Data & AI Literacy 2024
The challenges leaders are facing
Other notable challenges are more related Lack of budget and inadequate training
in filling the skills gap
to organizational culture, with 28% of
resources top the list of challenges
"W
the urgency of filling the skills gap, it's support and clear ownership of training improving your workforce's data and AI skills? Please select all that apply.”
important to also highlight the main programs as significant obstacles to
challenges leaders face when upskilling successful upskilling.
year but remains the most significant that a lack of adequate training materials
barrier to the transformation of data and AI is the primary obstacle to achieving
skills. Following closely, inadequate training ack of executive support
success in data and AI skills. What is
L 26%
2223
SECTION 3
Literacy
The State of Data & AI Literacy 2024
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The State of Data & AI Literacy 2024
Leaders with data and AI training programs of any size have seen benefits
Question asked: "How has your organization benefited from data and AI training?”
Did Not Improve Slightly Improved Significantly Improved Completely Transformed Don't Know
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The State of Data & AI Literacy 2024
Leaders with mature data and AI training programs have seen the most benefits from data and AI training
Question asked: "How has your organization benefited from data and AI training? (Only mature data and AI training programs)”
Did Not Improve Slightly Improved Significantly Improved Completely Transformed Don't Know
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The State of Data & AI Literacy 2024
Five best practices for succeeding with data and AI upskilling and reskilling
that will help us move forward in a more data-driven and analytical world.” Best-selling author, Godfather of data literacy,
SVP of Data & AI Transformation at AgileOne,
and DataCamp Instructor
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The State of Data & AI Literacy 2024
“I just finished DataCamp’s AI training. One of the great things about it is that it gives us a common understanding and a common language to use in
the organization. Not to mention the modules are short, they are easy to integrate into the flow of work.”
Amanda Klemm, World Wide Director, Manual Toothbrushes at Colgate
Read Case Study
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The State of Data & AI Literacy 2024
If you have an upskilling program in place, She highlighted in an external publication A prime example of how personalization
it’s time to expand it to a wider population
the importance of scope and and interactivity can accelerate technical
In the C-suite, each business leader
personalization of AI upskilling initiatives, skills development comes from Rolls Royce. contends with issues specific to their
So far, we’ve showcased the positive
mentioning: “In the C-suite, each business Rolls Royce worked with DataCamp for role. AI literacy means, in part,
correlation between organization-wide
leader contends with issues specific to Business and leveraged the track editor understanding how AI functions in the
upskilling initiatives and improved
their role. AI literacy means, in part, feature to build tailored learning tracks context of their work. What is relevant
transformative outcomes coming from
upskilling. Therefore, it's only logical that our
understanding how AI functions in the comprising relevant, interactive Python to the chief marketing officer may not
context of their work. What is relevant to courses for its engineers. As a result, be the same for human resources,
second best practice involves broadening
the chief marketing officer may not be the engineers could swiftly integrate newfound accounting, or finance.”
the scope of these programs to reach a
same for human resources, accounting, or knowledge, accelerating the design Beena Ammanath
larger audience. This is especially relevant
finance.”
process and reducing its duration by
Global Head of the Deloitte AI Institute
when it comes to AI literacy, where the
a factor of one hundred.
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The State of Data & AI Literacy 2024
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The State of Data & AI Literacy 2024
Treat AI literacy like a force multiplier
He mentioned: “There are three things that As such, in line with our first best practice, According to Qlik and Accenture, 74% of
for your data upskilling program
generative AI can do. It can summarize text we recommend you treat building your employees report feeling overwhelmed
very, very efficiently. It can create content in organization’s AI literacy as a force when working with data. Conversely,
Counterintuitively, tasks central to data,
a very efficient manner. The third way that multiplier of your existing data literacy CNBC and SurveyMonkey reports that 4 in
such as analysis and programming, have
I've seen it implemented is around code initiatives, as AI skills will enable everyone
10 workers express concerns about AI
surprisingly been one of the killer apps of
generation or code interpretation.” to accelerate the adoption of newly automating their roles. Stress and anxiety
tools like ChatGPT. We’ve seen this firsthand
acquired data skills.
73
technologies into the workplace offers implement effective change management
disagree with the following statement: "AI
significant potential for better decision- strategies.
will make it easier for my team to work with
and draw insights from data"”—a notable making, innovation, and productivity.
73% of leaders agreed.
“There are three things that generative AI can do. It can summarize text very, very efficiently. It can create content in a very
efficient manner. The third way that I've seen it implemented is around code generation or code interpretation.”
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The State of Data & AI Literacy 2024
Listen to Podcast
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SECTION 4
In previous sections, we've explored how This is especially concerning given that
In this section, we explore the data and AI literacy can drive positive generative AI has the potential to reduce
implications data and AI literacy hold outcomes for organizations and their the cost of spreading misinformation
for societal challenges like workforce. However, beyond the and disinformation to zero, particularly
workplace, these competencies are during critical election cycles. We asked
misinformation, automation, and bias emerging as essential life skills that serve leaders to comment on the potential
from AI systems. as societal safeguards against humanity’s impact AI literacy has on protecting
most pressing threats. These threats us from online misinformation and
include online misinformation and disinformation. 73% of leaders agree that
disinformation, the potential impact of AI literacy is fundamental for combatting
automation, and the risks associated with online misinformation. However,
the widespread deployment of AI. Let's addressing these challenges requires more
learn how data and AI literacy can help than just literacy; it necessitates a robust
mitigate these threats.
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The State of Data & AI Literacy 2024
They mentioned: “The reason we need a Our survey of leaders reflects a similar
global governance framework is because sentiment, with six out of 10 leaders
historically, when new technologies are agreeing AI will inevitably lead to some level
driven by massive market forces, we are of job automation within their organizations.
very good at privatizing the gains that However, amidst these concerns, leaders also
come from those and we frequently identify AI literacy skills as a crucial defense
The reason we need a global governance
socialize the losses. That's even true in
against automation. 57% of leaders believe
framework is because historically, when new
a great capitalist country like the United that employees with AI literacy skills are
States. That means that you get all sorts
less susceptible to being impacted by
technologies are driven by massive market
of negative externalities that no one
automation. Moreover, there's a recognition forces, we are very good at privatizing the
wants to pay attention to.” Combining Ian
among leaders that organizations and gains that come from those and we
and Jimena’s insights with the ones countries bear a responsibility to ensure that frequently socialize the losses. That's even
reported by leaders, we realize that AI individuals are not left behind in the face of true in a great capitalist country like the
literacy not only helps mitigate immediate technological advancements. In fact, 75% of United States. That means that you get all
risks like misinformation but also empowers leaders agreed that countries and sorts of negative externalities that no one
individuals to engage in meaningful organizations bear a responsibility
wants to pay attention to.”
dialogues with government institutions
to equip their people with the necessary
and help shape the future of AI regulation.
AI literacy as a safeguard
Throughout this report, we've witnessed prepare individuals for a digital future. Since Political Scientist, Founder and
firsthand the anxiety surrounding the last year, we’ve upskilled over 1 million President of Eurasia Group
potential impact of generative AI on job people for free with our Donates and
security, with four in 10 workers expressing Classrooms programs, ensuring they remain Listen to Podcast
anxiety about AI potentially displacing
competitive in today’s AI-driven job market.
their roles.
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The State of Data & AI Literacy 2024
62 57 75
automation risks, Bernard Marr, AI Advisor, Best-
Selling Author, and Futurist, underscores the
importance of AI skills as a means to protect
ourselves from potential displacement. He notes
that while some displacement is inevitable,
of leaders believe that AI will lead
of leaders believe that individuals with
agreed that countries and organizations augmentation of current jobs with AI will most
to some form of automation within
AI literacy skills are less likely to be are responsible for ensuring their people
their organizations.
“There will be some job displacement for sure, but the vast majority of jobs will be augmented, and where AI will almost give us a
superpower that works alongside us and will make us better and more efficient and hopefully more human in the long run. And what people
should be worried about is not AI, but people using AI better than they are in order to become better at their job.”
Bernard Marr, AI Advisor, Best-Selling Author, and Futurist Listen to Podcast
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The State of Data & AI Literacy 2024
are many things that are embedded in the ways sentiment is well-founded, considering the
potential for both generative and As a result, data and AI literacy emerge
that we speak that we might think is normal, but
discriminative AI to inflict significant harm, not only as essential skills for driving
was actually constructed. Being aware of that improved business outcomes but also as
allows us to actually build better technical systems particularly in terms of bias.
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The State of Data & AI Literacy 2024
Conclusion
Subscribe to the
The work on this report began in early February 2024. At that time, the world was and
DataFramed podcast continues to grapple with the profound implications of transitioning to an AI-driven
landscape. Throughout this report, we've witnessed firsthand the growing importance of
Listen Here
the upskilling and reskilling agenda. However, it's clear that this urgency has not matched
the pace of the rapidly evolving skill requirements demanded by leaders in this new era.
bridging their data and AI literacy skill gaps. With these partnerships, we’ll continue to
champion the inspiring stories of leaders at the forefront of driving data and AI literacy
Sign up to an initiatives within their teams and organizations. If you’re looking to be part of this journey,
upcoming webinar
Watch Here
Methodology
This research has been conducted using an online interview administered to members of
Watch DataCamp the YouGov Plc UK and USA panel of individuals who have agreed to take part in surveys.
In this research, the survey features the opinions of a sample of 564 business leaders in the
RADAR recordings UK and the USA. The data was collected between 22.01.24—10.02.24, and all the
qualitative interviews referenced with thought leaders in the data and education space
Watch Here were featured from the DataFramed podcast and DataCamp’s webinars and RADAR
conference series.
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The State of Data & AI Literacy 2024
Panel of
experts
Taylor Anderson
Valerie Logan
Libby Duane Adams
Kyle Daigle
Eric Siegel
Global Director Insights CEO at The Data Lodge Co-founder and Chief COO at GitHub Founder of Machine Learning
Capabilities at Colgate Advocacy Officer at Alteryx W eek, Former Columbia
Professor, Best-selling Author
Jordan Morrow
Beena Ammanath
Akin Keskin
Lorraine Pocklington
N ick Magnuson
Best-selling author, Global Head at
Chief of Design Systems Data Community Head of AI at Qlik
Godfather of data literacy, Deloitte AI Institute at Rolls-Royce Manager at Specsavers
and DataCamp Instructor
Andrew McAfee
Ian Bremmer
D . r Joy Buolamwini
Bernard Marr
Jimena Viveros
Principal Research Scientist Political Scientist & Founder Artist-in-Chief and President AI Advisor, Best-Selling Chief of Staff and Head Legal
at the MIT Sloan School of & President of Eurasia Group of The Algorithmic Justice Author, and Futurist Advisor to Justice Loretta Ortiz
Management League at the Mexican Supreme Court
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The State of Data & AI Literacy 2024
With DataCamp, build everyone’s data and AI skills, from busy executives to front-line workers.
platform. Equip your workforce with the skills and tools
Build your team data Whether conceptual Visualize skill
Guarantee learning
skills with a top-tier or coding courses, growth across your success with support
to work with data and AI at scale.
curriculum focused your team will put organization and from customer success
only on data and AI their skills into action seamlessly integrate managers on adoption
Make data-driven decisions—at scale skills, spanning with short videos and learning data into strategies, roll out best
Empower your workforce to make faster
introductory data hands-on interactive your reporting tools. practices, SSO, and LMS
and better decisions with data. literacy skills to exercises. integrations to tailor
advanced machine learning paths that fit
Drive technology adoption learning. your organization
Drive technology ROI by equipping your workforce with
perfectly.
41
Thank you for reading
Are you an organization interested in scaling
your data and AI literacy skills?