Student ID Number

Name

Actual Test 3
 Track 003

LISTENING TEST
In the Listening test, you will be asked to demonstrate how well you understand spoken
English. The entire Listening test will last approximately 45 minutes. There are four parts, and
directions are given for each part. You must mark your answers on the separate answer sheet.
Do not write your answers in your test book.

PART 1
Directions: For each question in this part, you will hear four statements about a picture in your
test book. When you hear the statements, you must select the one statement that best describes
what you see in the picture. Then find the number of the question on your answer sheet and mark
your answer. The statements will not be printed in your test book and will be spoken only one
time.

Statement (B), “She’s reading a book,” is the best description of the picture, so you should select
answer (B) and mark it on your answer sheet.

2 Actual Test 3
1.

2.

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 3.

4.

4 Actual Test 3
5.

6.

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 PART 2
Directions: You will hear a question or statement and three responses spoken in English. They will
not be printed in your test book and will be spoken only one time. Select the best response to the
question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.

10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.

11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.

12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.

13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.

14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.

15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.

16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.

17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.

18. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet.

6 Actual Test 3
 PART 3
Directions: You will hear some conversations between two or more people. You will be asked
to answer three questions about what the speakers say in each conversation. Select the best
response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The
conversations will not be printed in your test book and will be spoken only one time.

32. What does the woman want to do? 38. What are the speakers mainly discussing?
(A) Change some currency (A) A lease contract
(B) Withdraw some money (B) An unpaid bill
(C) Request a loan (C) A move-in date
(D) Transfer some funds (D) A needed home repair

33. What will the money be used for? 39. What does the man imply when he says,
(A) University fees “You’ve been living there for a few months,
(B) A rental payment haven’t you”?
(C) A house deposit (A) She should have paid her bills earlier.
(D) A vacation (B) She should feel at home there by now.
(C) The bill might contain a mistake.
34. What does the man ask the woman about? (D) The charges on the bill might be hers.
(A) Her address
(B) Her preferred banknotes 40. What will the man most likely do next?
(C) Her bank account number (A) Organize an inspection
(D) Her travel destination (B) Pay the bill
(C) Contact the homeowner
(D) Draft a letter
35. What is the purpose of the woman’s call?
(A) To invite someone to a conference
(B) To get information for an article
(C) To inquire about a new book
(D) To offer a job opportunity

36. What was discussed during the television

interview?
(A) Politics
(B) Economics
(C) Tourism
(D) Entertainment

37. What should the woman do in order to speak

with Dr. Bryce?
(A) Call back and schedule an interview
(B) Leave a message
(C) Contact his editor
(D) Attend a talk he is giving

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 Mattala Airport Taxi Service 44. Where most likely are the speakers?
(A) At the front desk
To Downtown To Yala National Park
(B) In a meeting room
Car Car (C) In the director’s office
Van Van
(up to 4 people) (up to 4 people)
(D) In the break room
US$55 US$85 US$95 US$130
45. What will the man do during the meeting?
(A) Take notes
41. What problem has the man noticed?
(B) Give a monthly report
(A) A flight schedule has been changed. (C) Look at job applications
(B) The plane’s arrival time is late. (D) Report on a new purchase
(C) All the hotels near the park are full.
(D) Train tickets are very expensive. 46. What do the women suggest the man do?
(A) Take a coffee break
42. What does the man ask the woman to do?
(B) Have lunch early
(A) Select a hotel (C) Take notes at the meeting
(B) Choose a resort (D) Make some phone calls
(C) Change their flight
(D) Arrange transportation
47. Where is the conversation most likely taking
43. Look at the graphic. How much will the place?
speakers’ taxi most likely cost? (A) In a hotel lobby
(A) $55 (B) At a restaurant
(B) $85 (C) In a clothing store
(C) $95 (D) At a laundry
(D) $130
48. What does the woman request?
(A) To get a measuring tape
(B) To see if the uniform fits
(C) To locate a bigger uniform
(D) To look in a mirror

49. When will the woman work again?

(A) Next week
(B) Tomorrow
(C) Wednesday
(D) Saturday

8 Actual Test 3
50. What problem is the woman calling about?
(A) She was sent an unwanted delivery. SALISBURY HOTEL
BOOKING CONFIRMATION
(B) She never received her parcel.
(C) She is unsatisfied with a product. Reservation number 965 364
(D) She only received half of her order.
Booking details
51. Why was another shipment delivered? Name: Penny Smith
(A) It was sent as a present. Room type: 1 garden-view room
(B) The post office made an error. Check-in: 3 May
(C) She submitted another order. Checkout: 4 May
(D) A new box is sent every month. Total: £60.00

52. What does the man say he will do?

(A) Check the woman’s order details
56. What does the man mean when he says,
(B) Send someone to collect the package.
“Sure, I can fix that for you”?
(C) Take the woman’s payment information
(D) Schedule another delivery (A) He will cancel her booking.
(B) He will move her to a different room.
(C) He will correct her contact information.
53. Why does the man want to make a call? (D) He will extend her reservation.
(A) There is a mistake on the quarterly report.
(B) He wants to arrange a meeting. 57. What will the woman receive?
(C) His schedule has changed. (A) A refund
(D) He has a question about a decrease in (B) A text message
profits. (C) A phone call
(D) An e-mail
54. Why does the woman suggest sending an
e-mail instead of calling? 58. Look at the graphic. Which information on it
(A) Because it would be faster is incorrect?
(B) Because they are very busy (A) The name
(C) Because there is a time difference (B) The check-in date
(D) Because she does not have the number (C) The check-out date
(D) The type of room
55. What will the woman do next?
(A) Book a meeting room
(B) Check the time
(C) Make a phone call
(D) Draft an e-mail

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 59. Where does the woman most likely work? 65. Where is the conversation taking place?
(A) At a restaurant (A) In an office
(B) At a taxi company (B) In a building lobby
(C) At a hotel (C) On an elevator
(D) At a catering company (D) In a hallway

60. What kind of event has just concluded? 66. What are the women doing?
(A) A seminar (A) Looking at apartments
(B) A wedding (B) Moving their belongings
(C) A picnic (C) Shopping for clothes
(D) A conference (D) Visiting the man

61. Why should the driver call in advance? 67. What does the man suggest?
(A) To get the security code to the parking lot (A) That the women visit him and his wife
(B) To schedule an appointment (B) That the women consider moving
(C) To be allowed into the building (C) That the women explore the neighborhood
(D) To be given directions (D) That the women look at a different unit

62. What is the conversation mainly about? 68. What is the man most likely doing?
(A) Sections of the library (A) Talking to a reporter
(B) Overdue fees (B) Making a sales call
(C) Research tips (C) Undergoing a performance review
(D) Library policies (D) Being interviewed for a job

63. How many times can books and videos be 69. What kind of company did the man work for?
renewed? (A) A marketing company
(A) Zero (B) An electronics company
(B) One (C) A department store
(C) Two (D) A corporate training firm
(D) Three
70. Which is NOT true about the man’s first job?
64. What will the man probably do next? (A) He enjoyed it.
(A) Pay a late fee (B) It involved marketing.
(B) Check out some materials (C) He resigned from it.
(C) Watch a video (D) It began with a training program.
(D) Look for the magazine he wants

10 Actual Test 3
 PART 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three
questions about what the speaker says in each talk. Select the best response to each question and
mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test
book and will be spoken only one time.

71. Why is the speaker calling? 77. How were employees trained several years
(A) His passport went missing. ago?
(B) His wife was injured. (A) By reading a manual
(C) His tour dates are incorrect. (B) By attending an induction course
(D) His medicine is running out. (C) By pairing up with a senior employee
(D) By completing an internship
72. What is the speaker worried about?
(A) Medical costs 78. Which stores are visited by secret shoppers?
(B) Safety (A) Premium stores
(C) Motorcycle repair (B) Outlet stores
(D) Legal issues (C) Airport stores
(D) Department stores
73. What information does the speaker request?
(A) Which documents are required 79. What change does the speaker want to make?
(B) When a flight departs (A) Hiring more employees
(C) How to file a police report (B) Expanding the program
(D) Why the hospital is closed (C) Updating the training materials
(D) Increasing the frequency of visits

74. When does the post office close?

(A) 5:00 p.m. 80. What is the business trying to sell?
(B) 6:00 p.m. (A) Land
(C) 7:00 p.m. (B) Company shares
(D) 9:00 p.m. (C) A new invention
(D) Properties
75. Why does the speaker say, “Otherwise, we’re
open on weekdays from 9 a.m.”? 81. What solution is suggested?
(A) The listener may have to come to the post (A) Finding new investors
office another day. (B) Cutting prices
(B) The listener should call back tomorrow. (C) Recalculating the budget
(C) The hours of the post office have recently (D) Hiring an advertising firm
changed.
(D) The post office is less busy in the morning. 82. What will be done if buyers are not found?
(A) The bank will be asked for more money.
76. What happens to uncollected packages? (B) The construction site will be abandoned.
(A) They are returned to the central office. (C) Another company will take over the
(B) They are donated to charity. project.
(C) They are opened. (D) Billboards will be displayed around the
(D) They are thrown away. area.

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 Downtown Bus Schedule 86. Why is the speaker calling?
(A) A shipment is overdue.
7 a.m. – 5 p.m. Every 5 minutes
Weekdays (B) A delivery was sent to the wrong address.
5 a.m. – 10 p.m. Every 10 minutes (C) He wants to order more products.
(D) The wrong item was delivered.
Weekends/ 7 a.m. – 5 p.m. Every 20 minutes
Holidays 5 a.m. – 10 p.m. Every 40 minutes
87. What does the speaker imply when he says,
“So we’ll just have to be patient, I guess”?
83. What is the broadcast mainly about? (A) There is no further action to take right
now.
(A) A school closing
(B) They should not be angry about the error.
(B) Bus schedules
(C) They have to wait for the director’s
(C) A public holiday
response.
(D) The City Transit Authority
(D) Correcting the error will take a long time.
84. What can people enjoy for free tomorrow?
88. What does the speaker want to check at the
(A) A performance
office?
(B) City buses
(A) The height of the doors
(C) Downtown parking
(B) The installation instructions
(D) A museum
(C) The reason for the error
(D) The date of the order
85. Look at the graphic. How often will the
downtown buses run during the concert?
(A) Every 5 minutes 89. What will winners receive?
(B) Every 10 minutes
(A) A film poster
(C) Every 20 minutes
(B) Admission to a play
(D) Every 40 minutes
(C) A television
(D) Movie tickets

90. What will happen after the movie?

(A) A press conference
(B) A party
(C) A question-and-answer session
(D) Television interviews

91. How can listeners enter the competition?

(A) By submitting a photograph
(B) By answering a short survey
(C) By providing their contact details
(D) By responding to a question

12 Actual Test 3
92. Who would most likely use this number?
* PET WORLD PLUS *
(A) Library users
(B) Bank customers Save $$ with this coupon!
(C) Tourists You spend at least: You save:
(D) Students $50 $3
$100 $10
$150 $15
93. What is the listener asked to do?
$200 $25
(A) Leave a voicemail message
Valid until 09/16. One coupon per person.
(B) Make contact through the website
(C) Hold until an operator is available
(D) Call back in twenty-four hours 98. What does the speaker say about the store?
(A) It is the largest of its kind in the country.
94. Why would a listener press the star button?
(B) It sells pets as well as pet supplies.
(A) To choose another language (C) It publishes a coupon daily.
(B) To leave a recorded message (D) It was founded ten years ago.
(C) To connect to an operator
(D) To give business opening hours 99. How much dog food can a person buy for
$30?

95. Where most likely is the speaker? (A) Five kilos

(B) Ten kilos
(A) At an art museum
(C) Sixteen kilos
(B) At a school
(D) Thirty kilos
(C) At a hospital
(D) At an auction
100. Look at the graphic. How much will the
coupon save a customer who buys the
96. Who is Eleanor Walsh?
aquarium on sale?
(A) A gallery employee
(A) $3
(B) A volunteer
(B) $10
(C) A painter
(C) $15
(D) The editor of a brochure
(D) $25

97. What will the group most likely do next?

(A) Meet a famous artist
(B) Attend a question and answer session
(C) Browse the gift shop
(D) See a special exhibition

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 READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading test will last 75 minutes. There are three parts,
and directions are given for each part. You are encouraged to answer as many questions as
possible within the time allowed.

You must mark your answers on the separate answer sheet. Do not write your answers
in your test book.

PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are
given below each sentence. Select the best answer to complete the sentence. Then mark the letter
(A), (B), (C), or (D) on your answer sheet.

101. Every piece of furniture in the Royal Gardens 105. Customers are one free refill with any
Hotel luxury suites was by artisan purchase from the drinks menu.
woodworkers. (A) permitting
(A) handcrafted (B) permits
(B) recruited (C) permit
(C) exceeded (D) permitted
(D) convinced
106. Management is debating whether to rent
102. Many of its investors were caught by surprise space in the office block down the
when the value of stock in Blue Circle Energy street.
dropped. (A) dynamic
(A) suddenly (B) vacant
(B) professionally (C) wasteful
(C) always (D) natural
(D) carefully
107. While the TN100 and the upgraded GX 7
103. Everybody at Tosco Milk is delighted to camera models have different features, both
welcome Jean Meyers, who has come recommended by the consumer
recently returned from maternity leave. magazine Bazaar.
(A) behind (A) highest
(B) ahead (B) higher
(C) forward (C) highly
(D) back (D) high

104. Although occasionally work overtime, 108. In order to for a Guide Elite credit
staff at Harriet Realtors aim for a 38-hour card, applicants must provide evidence of a
working week. regular income.
(A) they (A) estimate
(B) it (B) determine
(C) them (C) qualify
(D) themselves (D) transform

14 Actual Test 3
109. In light of the recent earthquake, all buildings 115. T
 he Tula Guinea Botanic Gardens welcomed
over 10 stories will be to determine if 250,000 visitors last year, the in its
they comply with updated safety protocols. 120-year history.
(A) inspects (A) more
(B) inspecting (B) most
(C) inspection (C) many
(D) inspected (D) much

110. K
 ochi Merchants’ core business strategy is to 116. The continuing success of current affairs
source textiles from a nearby and sell website Talk Factory is a argument
them overseas as luxury goods. about the benefits of marketing via social
(A) communicated media.
(B) communities (A) persuaded
(C) communicate (B) persuasively
(D) community (C) persuade
(D) persuasive
111. A
 wide selection of movies and television
programs will be made available the 117. L
 eo Fisher is notable for being the first
flight. applicant to get a(n) test result for the
(A) during yearly graduate intake.
(B) by (A) flawless
(C) from (B) grateful
(D) when (C) imminent
(D) unsuitable
112. We hope that every of the Garnet
apartment complex remembers to vote in the 118.  her commencement as deputy director,
local election next Saturday. Jieun Cho’s first act was to recommend a
(A) reside replacement to fill her previous position.
(B) residing (A) About
(C) residential (B) Except
(D) resident (C) Upon
(D) Unlike

113. The band members of Rain Wagon recognize 119. The Express Mart convenience store
that their is thanks to the humbling to the Dalton Cinema will vacate the building
loyalty and support of their fans. in three weeks time because of a rent
(A) obstacle increase.
(B) popularity (A) functional
(C) establishment (B) adjacent
(D) alternative (C) ancient
(D) capable
114. C
 ustomers are happy to pay the increased
fare upon learning how the train 120. Customers orders were misplaced will
covers the distance between stations. be reimbursed in full as soon as possible.
(A) rapidly (A) which
(B) weekly (B) whoever
(C) substantially (C) whose
(D) fortunately (D) who

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 121. The temporary sales event should produce 126. The discussion on the final day of
a increase in travelers on domestic the conference will consist of four experts on
routes flown by Ascent Airways. foreign direct investment.
(A) significant (A) presence
(B) significance (B) analyst
(C) significantly (C) format
(D) signify (D) panel

122. T
 oday, Austen Skincare announced 127. An unfortunate of the arrival of
an end to its practice of testing cosmetic international retail giant Hadworths to Cape
products on animals. Town was the closure of many small traders.
(A) formalness (A) compartment
(B) formally (B) emphasis
(C) formality (C) consequence
(D) formal (D) tradition

123. The extra funding at last month’s 128. Organizers of the family fun run have
charity dinner will go towards building a wrapped colored ribbons trees and
second community center. lampposts to mark the five-mile course.
(A) secure (A) against
(B) secured (B) around
(C) had secured (C) towards
(D) secures (D) inside

124. D
 esigner Hien Anh’s outfits seen at the San 129. This year, an article in the Wallace
Antonio Fashion Week were created to allow Tribune named Greg Murphy, president of
women to wear high fashion . InfoScape, as one of the country’s top 50
(A) comfortable business leaders.
(B) comfort (A) published
(C) comfortably (B) publishing
(D) comforting (C) to publish
(D) publishes
125. D
 espite several new government initiatives,
the job market has become to enter 130. Before launching his political campaign,
for recent graduates. Herbert Turner had a career as a
(A) challenged diplomat and university lecturer.
(B) challenge (A) successful
(C) most challengingly (B) succeeding
(D) more challenging (C) succeed
(D) success

16 Actual Test 3
 PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each
text. Four answer choices for each question are given below the text. Select the best answer to
complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 131–134 refer to the following e-mail.

To: Schmidt Photographics <[email protected]>

From: Amanda Collins <[email protected]>
Date: 29 June
Subject: Camera Model EK311

Dear Sir/Madam,

. I was very impressed with the results. I wasn’t expecting high-quality pictures from a camera
131.
at a low price.
132.

I believe that there could be a big market in my city for this product. an owner of a small
133.
electronics store, I have access to this market.

If you are to offer a bulk discount, I would like to order two hundred units to sell in my store,
134.
with the possibility of a long-term partnership. I hope to hear from you.

Kind regards,

Amanda Collins
GTC Electronics

131. (A) Last week I ordered a set of photo prints 133. (A) Of
from your company’s online service. (B) When
(B) Recently, I purchased one of your (C) While
disposable underwater cameras for (D) As
personal use.
(C) I am writing to thank you for your 134. (A) unprepared
assistance in correcting the error with (B) willing
my order. (C) absent
(D) I have a question about the user manual (D) professional
for one of your underwater cameras.

132. (A) this

(B) such
(C) so
(D) very

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 Questions 135–138 refer to the following letter.

Mr. Brian Swan

7 Verdant Avenue
Montreal, QC H3B 4W8

Dear Mr. Swan,

We are writing to you behalf of the owner of your rental property.

135.

Our records show that the terms of your rental contract will end on the 30th of November. .
136.
This price increase will only take effect your lease has expired.
137.

As you are a long-term tenant, the owner wishes to invite you to renew your lease under this new
pricing arrangement. Another contract will be drafted if you agree to these terms. , if you
138.
choose not to extend the lease, we will need to locate a new tenant shortly.

Please contact our office during business hours.

Yours sincerely,
Jamie Mueller
Real Estate Agent

135. (A) at 137. (A) rather than

(B) on (B) once
(C) for (C) although
(D) to (D) unless

136. (A) Enclosed is a copy of the lease for your 138. (A) Otherwise
signature. (B) Besides
(B) The owner has decided to raise the rent (C) Similarly
by $100 a month. (D) Likewise
(C) I am enclosing information that new
tenants may find useful.
(D) She wishes to confirm your intention to
move out in 30 days.

18 Actual Test 3
Questions 139–142 refer to the following advertisement.

After extensive renovations, the Collamere Zoo has reopened with updated facilities and space for
many new animal species. To celebrate this occasion, we are offering discounted entry fees, which
is one of many reasons to make the journey.
139.

The lion and tiger enclosures have been improved and expanded to the comfort of the
140.
animals. .
141.

For people wanting to get up close and personal, our special Zookeeper package lets you touch,
feed, and take photographs with some of our most exotic creatures. Bookings should be made
. To book your Zookeeper package, call us at 6878-9012 or visit us at CollamereZoo.com.
142.

139. (A) sole 141. (A) Visitors will also be amazed by the new
(B) single jungle habitat for Asian elephants.
(C) only (B) We have special admission rates for
(D) individual children, students, and senior citizens.
(C) Some critics have argued that the new
140. (A) minimize enclosures are too small.
(B) neglect (D) The zoo is closed for maintenance on the
(C) compromise first Tuesday of every month.
(D) maximize
142. (A) meanwhile
(B) afterwards
(C) in advance
(D) frequently

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 Questions 143–146 refer to the following article.

The winners of the Wexley Award were announced today, with the top prize going to Rita Boyle,
founder of the international charity The Eden Foundation. The awards are distributed leaders
143.
in the charity world. .
144.

“I did not create the organization on my own,” she said in her speech. “Beyond my contribution,
this award recognizes the effort of everyone who donated, volunteered, or worked with us over the
fifteen years.”
145.

Awards were also given to Mark Gomez for his work in Central America, and to Samantha Wilson for
organizing a public health in rural India.
146.

143. (A) honored 145. (A) before

(B) honorable (B) gone
(C) to honor (C) ago
(D) honors (D) past

144. (A) Ms. Boyle explained her reasons for 146. (A) initiated
founding the Wexley Award. (B) initiate
(B) The Eden Foundation plans to expand its (C) initiative
operations to fifty countries. (D) initiates
(C) Ms. Boyle gained fame by starting the
foundation while still in high school.
(D) The Wexley Award is given annually for
notable achievements in giving.

20 Actual Test 3
 PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles,
e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the
best answer for each question and mark the letters (A), (B), (C), or (D) on your answer sheet.

Questions 147–148 refer to the following list.

Guest Laundry List

Name: Arthur Barrow Room Number: 403 Date: February 17

A laundry bag is kept in the linen closet in each room.

For women’s clothing, please use the separate form kept in the Guest Information Pack.

Quantity Article Rate ($)

3 Shirt - formal 7.50
Shirt - casual 7.50
1 T-shirt 4.00
1 Pants / Jeans 8.00
2 Underwear 4.00
2 Socks (pair) 4.00
Handkerchief 3.50
Undershirt 4.00
Shorts 6.00
Towel 7.00
Other
Notes
Please pay extra attention to the coffee stain on the
T-shirt’s sleeve.

Please contact Reception with any enquiries about dry cleaning. While we aim to return laundry
items within 12 hours, there may be a delay depending on the amount of work required.

147. Who most likely is Arthur Barrow? 148. What is stated about the laundry service?
(A) A tailor (A) Ironing is complimentary.
(B) A gym member (B) There is a separate form for women.
(C) A worker at a laundry (C) A clothes bag is available at reception.
(D) A hotel guest (D) It takes at least twelve hours.

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 Questions 149–150 refer to the following text messages.

Val Nelson 10:23 a.m.

Hey, Mark, I tried to find you at the office. Are you off or working from home today?

Mark Cruz 10:25 a.m.

I’ll be working from home on Fridays starting next week, but today I’m taking a personal day.
What’s up?

Val Nelson 10:26 a.m.

Oh, then sorry to bother you. Just wanted to tell you before I forget that Monday’s video
conference is now at 9 a.m. so we’re all meeting at the facility instead of leaving from here. It’s
called Office Solutions Plus, near Granger Station—conference room D.

Mark Cruz 10:27 a.m.

OK, thanks. Hey, if you’re taking the subway, can we meet up and go together? I haven’t been
to that building and don’t want to get lost.

Val Nelson 10:29 a.m.

Sure. Let’s both try to be at Granger by 8:30. Then it’s a 15-minute walk from there.

149. What is the main reason Val Nelson is 150. Where will Mark Nelson and Val Cruz meet?
messaging Mark Cruz? (A) At the office
(A) To inquire why he is not at the office (B) In the conference room
(B) To notify him of a schedule change (C) Outside Office Solutions Plus
(C) To ask about his plans for time off (D) At a subway station
(D) To inform him that a meeting location
has changed

22 Actual Test 3
Questions 151–152 refer to the following advertisement.

Fully Furnished Bedroom for Rent in Pryce

A couple is seeking a friendly person to share this lovely 4-bedroom house located in the suburb
of Pryce. The bedroom includes a double bed, television, study table and chair, and a separate
bathroom. The house also features appliances such as a washing machine, dryer, refrigerator,
and microwave.

The house is situated right beside a bus stop and is only ten minutes to the city center by the 742
express bus. There is a shopping district nearby with a Dawson supermarket, restaurants, cafes,
and a spacious park and sports field.

Both of us study full-time and are rarely in the house during the day. We prefer a person who is
quiet and clean like us. No pets or smoking is permitted on or around the property.

The monthly rent is only $190.00, including all utilities.

Feel free to contact Alex on 093 3243 7611, or send a text message to Lauren at 093 6323 8630
during business hours.

151. What is the purpose of the notice? 152. What is suggested about the couple?
(A) To sell some appliances (A) They have a pet dog.
(B) To find a housemate (B) They are students.
(C) To review a guesthouse (C) They will pay for electricity.
(D) To recommend a dormitory (D) They work from home.

GO ON TO THE NEXT PAGE 23

 Questions 153–154 refer to the following article.

News from Brighton Court

Meadow Street in Brighton Court has been candidates include the project in Preston to
n o m i n a t e d f o r a n a t i o n a l a w a rd w h i c h restore the historic Central Train Station, one
recognizes innovative city planning. of the city’s oldest buildings.

The local government announced last year Local government spokesman Max Lonsdale
it would transform the area into a zone said that the nomination acknowledged the
appropriate for shared use by pedestrians, success of the project in improving access to
cyclists, and motorists, with the intention of the area and encouraging visitors.
breathing fresh life into the struggling retail
district. Business owners had given their support to
the project, although there were complaints
The development project has been named from motorists and office workers about the
as one of the finalists for the national Tyler loss of car parking spaces in the area.
Award for Excellence in City Planning. Other

153. What is the main subject of the article? 154. What is suggested about the Brighton Court
(A) An urban planning project area?
(B) A government review of transport (A) It is a commercial district.
infrastructure (B) It is inaccessible to drivers.
(C) The expiration of a business deal (C) Its redevelopment was a failure.
(D) Construction of a new expressway (D) It features a major train station.

24 Actual Test 3
Questions 155–157 refer to the following advertisement.

The Complete Handbook for Business Writing, 12th Edition

[1] Now in its twelfth edition, The Complete Handbook for Business Writing has been the most
popular reference for both students and professionals for over thirty years. [2] With more than
500 alphabetically organized and clearly written entries, it is convenient and easy to use. The
types of business correspondence and documents addressed in this book include press releases,
résumés, proposals, reports, brochures, and more. Genuine example documents and visual aids
are provided throughout the book in order to demonstrate effective business communication. [3]
This edition offers added coverage of the impact that the Internet and technology have had on
workplace communication, with up-to-date tips for online research, designing web pages, and
working with electronic documents. Thorough yet concise, The Complete Handbook for Business
Writing is still the authoritative writing reference for professionals. [4]

155. The word “addressed” in line 4 is closest in 157. Which is NOT mentioned as being included in
meaning to the handbook?
(A) marked (A) Hundreds of entries
(B) directed (B) Sample business-related texts
(C) spoken (C) Advice on web design
(D) covered (D) Internet links with more information

156. In which of the positions marked [1], [2], [3]

and [4] does the following sentence best
belong?
“The handbook also offers advice on
common problems with grammar, usage,
style, and punctuation.”
(A) [1]
(B) [2]
(C) [3]
(D) [4]

GO ON TO THE NEXT PAGE 25

 Questions 158–160 refer to the following information.

Marco’s, Keyton
Fine Dining Restaurant

’A dining sensation’ – Rating: 

This is easily the best restaurant in the area. Each day they have a new special in addition to
the standard menu. The staff are incredibly kind and knowledgeable about the ingredients used
in each dish. We went on a Friday night, and although it was extremely busy, our service was
prompt and we left extremely satisfied.

Mark T., Summer Bay

’Not recommended at all’ – Rating: 

We visited Marco’s after having read a very positive review in the Sunday edition of The
Keyton Chronicle. However, it was a disappointing experience, and the food failed to meet our
expectations. The atmosphere was cold and uncomfortable. The tables were too close together,
so we felt like we were sharing our dinner with strangers.

Teresa C., Liston

’Could be better’ – Rating: 

I went with my partner and we both thoroughly enjoyed our meal of steak and salmon fillet.
However, we did feel the food was slightly overpriced and the dessert menu was too limited.
Also, the waiter forgot my order, so we had to remind him. Although it was a pleasant dining
experience, there is plenty of room for improvement.

Jeremy P., Grenville

158. Why did Teresa C. visit the restaurant? 160. What is indicated about Marco’s?
(A) She was invited by a friend. (A) It is located downtown.
(B) She read a review. (B) It has different daily specials.
(C) She knows the chef. (C) It is spacious and comfortable.
(D) She works nearby. (D) It has a big selection of main dishes.

159. What is NOT mentioned by Jeremy P. about

his dining experience?
(A) The food was too expensive.
(B) The waiter overcharged him.
(C) The dessert options lacked variety.
(D) The dishes were tasty.

26 Actual Test 3
Questions 161–163 refer to the following online chat discussion.

Leonard Woods 2:05 

Hey, Kaley, I don’t think I’ve congratulated you on being promoted to
manager. Well done! You deserve it! How are things going so far?

Kaley Franco 2:06 

Thanks. I’m still learning the ropes. And I think hiring an assistant is
going to be a bigger challenge than I expected.

Leonard Woods 2:06 

Really? Have you not gotten any good applicants?

Kaley Franco 2:07 

Actually, it’s just the opposite. I only posted the ad three days ago,
and I have almost 20 résumés to sort through already. A lot of the
people seem equally qualified, so it’s hard to narrow it down to who I
want to interview. Plus, I’ve never interviewed anyone before, so I’m
kind of nervous about that!

Leonard Woods 2:09 

It’ll be fine. If you want, I can send you the list of questions I normally
ask.

Kaley Franco 2:09 

I’d appreciate that. I know you have a great assistant, so you must
know what you’re doing.

Leonard Woods 2:10 

Yeah, Marissa is the best. Now that I think about it, maybe she could
help you with the process. I always ask for her advice on hiring
decisions for my team.

SEND

161. What is Kaley Franco’s problem? 163. Who is Marisa?

(A) She is anxious about interviewing for (A) A job applicant
a job. (B) A team member of Kaley Franco’s
(B) She is having trouble choosing an (C) A manager at the company
assistant. (D) Leonard Woods’s subordinate
(C) She does not feel qualified for her new
job.
(D) She has too large a workload.

162. What is suggested about Leonard Woods?

(A) He is experienced in hiring.
(B) He was originally hired as an assistant.
(C) He is planning to hire a new employee.
(D) He is responsible for Kaley Franco’s
promotion.

GO ON TO THE NEXT PAGE 27

 Questions 164–167 refer to the following e-mail.

To : Myungho Jeong <[email protected]>

From : Bader, Toby <[email protected]>
Date : November 7
Subject : Upcoming meeting

Dear Mr. Jeong,

I am looking forward to finally meeting you. If our companies end up working together, I’m sure
it’s best that we meet face-to-face.

Could you please suggest a few specific dates for the meeting, according to your schedule? In
my opinion, we need at least a full day to discuss all of the issues.

Please find below the proposed meeting agenda:

• Introduction
• Contract negotiation
• Responsibility split
• Timeframe
• Technical issues (with Andrew Pearson)
• Other issues

As I mentioned previously, Andrew will be present because he is our resident software guru and
has a lot more experience with the software development process. He’ll only be there for part of
the meeting.

I can also arrange for you to be collected at the airport if you like.

Best regards,
Toby Bader
Aurora Solutions

164. What is most likely true about Mr. Bader and 166. What information is requested from Mr. Jeong?
Mr. Jeong? (A) His area of technical expertise
(A) They will not work together. (B) His dates of availability
(B) They are both experienced software (C) His choice of accommodation
developers. (D) His preferred contact method
(C) They have not met before.
(D) They are colleagues. 167. Why will Andrew Pearson attend the meeting?
(A) He is an expert.
165. What will be discussed at the conclusion of (B) He is a major client.
the meeting? (C) He is funding the project.
(A) Policy and procedure (D) He will take minutes.
(B) Financial compensation
(C) Other matters
(D) Future plans

28 Actual Test 3
Questions 168–171 refer to the following instructions.

General Safety Instructions

Please read the operating instructions carefully before using your new Vortex kettle for the first
time. Please keep this instruction manual, including the purchase receipt, for future reference.

This appliance is intended to be used in household and similar applications such as:

• private residences;
• staff kitchen areas in shops, offices, and other working environments;
• hotels, motels, and other types of accommodation.

The appliance is not suitable for commercial use.

For your safety, fill the kettle first, then set the appliance onto the power base, and finally plug
the cord into the outlet. Do not heat water with the lid open. When the water comes to a boil, the
kettle will turn off automatically. After heating water, always grasp the kettle by the plastic handle,
as the glass may be hot. To disconnect, remove the kettle from the power base, and then remove
the plug from the wall outlet.

Do not use the appliance outdoors. Do not expose it to extreme heat, strong sunlight, or
humidity. Unplug the appliance immediately if any of its electrical components come into contact
with water.

When cleaning the appliance, always switch it off and remove the plug from the main power
supply.

Make sure the appliance is out of reach of young children. Children must be supervised at all
times while using the appliance.

Check the appliance and cable on a regular basis. Do not use the appliance if it is damaged.
A trained electrician must carry out repairs to the appliance; do not attempt to repair it on your
own.

168. What is NOT mentioned as a suitable location 170. What should be done before cleaning the
for using the appliance? appliance?
(A) A hotel (A) It should be moved outdoors.
(B) An office break room (B) Its plastic cover should be removed.
(C) A public barbecue area (C) It should be unplugged.
(D) A private home (D) It should be wiped with a cloth.

169. What do the instructions advise against? 171. How can customers fix the appliance?
(A) Holding the appliance by the glass part (A) By using the enclosed spare parts
during use (B) By contacting a professional
(B) Removing the kettle from the base during (C) By visiting the service center
heating (D) By replacing the cable
(C) Keeping the lid closed while heating water
(D) Filling the kettle before plugging it in

GO ON TO THE NEXT PAGE 29

 Questions 172–175 refer to the following letter.

Dr. Salvatore Raimondo Rivett Health Center

IMA Medical Center
125 Bedford St.
New York, NY 10014

August 15, 2016

Dear Dr. Raimondo,

I have worked with Gabriella Hanson since she first joined the front desk team at the Rivett
Health Center. I am Gabriella’s manager and work with her on a daily basis.

Her primary duties include scheduling patient appointments, responding to inquiries over the
phone and at the front counter, managing the office filing system, and other general office tasks.

She is hard-working, reliable, and has the ability to work flexibly and effectively as a member of
a team and complete tasks with minimal supervision. She clearly enjoys the challenge of working
in a busy environment. Gabriella undertakes all tasks willingly and efficiently and maintains a
professional attitude about her work.

Gabriella started at the center as a casual staff member on a three-month work agreement.
She applied for a permanent position and was selected for promotion from a strong field of
applicants.

I strongly believe that Gabriella would be an asset to your medical center.

If you would like me to comment further, please contact me on 342-6531 or e-mail me at

[email protected].

Yours sincerely,

Jasmine Watkins
Office Manager,
Rivett Health Center

30 Actual Test 3
172. What is the purpose of the letter? 174. The word “field” in paragraph 4, line 2, is
(A) To welcome a new recruit closest in meaning to
(B) To describe an available job vacancy (A) meadow
(C) To apply for a full-time position (B) range
(D) To recommend a person for employment (C) terrain
(D) course
173. What kind of work does Gabriella Hanson do?
(A) Administration 175. How did Gabriella Hanson start at the center?
(B) Marketing (A) As a temporary employee
(C) Building maintenance (B) As a volunteer
(D) Finance (C) As a part-time consultant
(D) As a supervisor

GO ON TO THE NEXT PAGE 31

 Questions 176–180 refer to the following advertisement and e-mail.

DOWNTOWN OFFICE SUITES

This new building in the downtown financial district offers a great opportunity for small to
midsized companies to occupy an entire floor!

Suites range from 1,200 square feet to 5,000 square feet (for the whole floor) and are available
immediately. Each suite includes a spacious reception area, three private offices, a small
kitchenette, and two bathrooms. The brand-new, modern 11-story building at 788 East 3rd Avenue
features two elevators and 24-hour security. It is located right on subway line 4, within walking
distance of shopping, restaurants, and hotels.

For leasing information and to schedule a viewing, please call 658-8991. But hurry because these
suites are in demand!

To : Joel Gunderson <[email protected]>

From : Nina Wachowski <[email protected]>
Date : June 6
Subject : New office space

Hi, Joel.

I’ve been looking at ads for office spaces all morning, and here’s a link to one that looks perfect:
www.officesuitesnow.com/087. It’s available right away, and it’s got everything we have now —
except with three private offices instead of just two. And it’s in a perfect location. Wouldn’t it be
great not to have to walk 20 minutes to the station?

Plus, we could rent a whole floor if it’s within budget. I’m sure it would cost more than we’re
paying now, but we definitely need the space with all the new hiring we’ll be doing in the next
few months. Depending on price, I think this might be just the place. If you agree, I’ll call and
make an appointment to see it ASAP.

Thanks,
Nina

32 Actual Test 3
176. W
 hich of the following is NOT mentioned as a 179. What is suggested about the e-mail writer’s
feature of the new building? current office building?
(A) Bathrooms in every suite (A) It does not have private offices.
(B) Two elevators (B) It does not have a kitchenette.
(C) Eleven floors (C) It is too far from the subway.
(D) A large conference room (D) It is too expensive.

177. What should people do if they are interested 180. What is a possible disadvantage of the
in renting one of the suites? advertised building?
(A) Drop by in person (A) The location
(B) Make a phone call (B) The availability date
(C) Send an e-mail (C) The size
(D) Fill out an online form (D) The cost

178. W
 hat is the e-mail writer’s company
expecting to do soon?
(A) Gain new employees
(B) Move to a new city
(C) Reduce its budget
(D) Buy an office building

GO ON TO THE NEXT PAGE 33

 Questions 181–185 refer to the following letter and telephone message.

Mayumi Ozaki
12 Victoria Street
Springvale
BD23 9SY

We thank you for choosing Hudson Basic Cover insurance for your recent vehicle registration.
The details are as follows:

Vehicle Registration: VCD-56T

Duration of Policy: 12 months
Vehicle Class: Passenger Vehicle

Enclosed you will find a copy of the Basic Cover Policy Booklet, which contains important
information about the features of your insurance. Please retain this document for your own records.

Hudson Insurance has been providing expert services and support in Springvale for over thirty
years. Our staff are part of the local community and are people just like you. Following the merger
of Hudson Insurance with Xylo Limited two years ago, our customer service protocols have been
improved to better anticipate our customers’ needs. We will answer your questions, listen to your
feedback, and do our best to ensure your experience with Hudson is always a pleasure.

You can speak with one of our representatives online at hudsoncsh.com, over the phone at 431-
0051, or at any of our local branches at Bryden, Wenhaven, and Manuka.

Yours Sincerely,
Tia Mitchell
Insurance Division

Any personal information you provide us will be used in accordance with our Privacy Policy. Please
refer to our website to read the policy in full.

Telephone Message
Caller Mayumi Ozaki (customer) Received by Natalie S.
Caller Number 509-2521 Date Friday, July 29
For Insurance Division Time 12:40 p.m.

The customer just received our welcome letter. Several years ago, she had
a Xylo package and wants to check how the two policies differ. This might
be a difficult inquiry, as few remaining members of the team worked here
prior to the merger.
Details She also wanted to know on which specific day the money is withdrawn
from her account. I thought it was the 1st of the month, but I wasn’t sure,
so I said someone with more experience will call her back after the lunch
break. The customer said she has a meeting starting at 2:00 p.m., but it
would be fine to leave a voice message.

34 Actual Test 3
181. According to the letter, what was insured? 184. What information did Mayumi Ozaki ask for?
(A) A car (A) The cost of her new policy
(B) A musical instrument (B) The date that her policy will go into effect
(C) A boat (C) The preferred payment method
(D) A house (D) The schedule for automatic payments

182. What is mentioned about Hudson Insurance? 185. What is indicated about Natalie S.?
(A) They also insure commercial vehicles. (A) She is not very experienced with
(B) They are a new company. insurance inquiries.
(C) They operate from one branch office. (B) She also owns Hudson insurance.
(D) They focus on good customer service. (C) She worked for Xylo Limited.
(D) She left the customer a voice message.
183. What is most likely true about Mayumi Ozaki?
(A) She operates a delivery truck.
(B) She has bought insurance before.
(C) Her plan has been fully paid for.
(D) She wants to make a complaint.

GO ON TO THE NEXT PAGE 35

 Questions 186–190 refer to the following advertisement and e-mails.

MOUNT YATES ART GALLERY: AN EXCLUSIVE PEEK BEHIND THE SCENES

The Mount Yates Art Gallery is offering a special opportunity to explore the part of the art world
that the art-loving public rarely sees. This behind-the-scenes tour lasts for two hours and is guided
by art experts from the gallery’s public programs team. You will visit the staff areas of the Gallery
to see artworks not currently on display, and explore the conservation department, where artworks
are cleaned and restored. To finish your tour, a selection of delicious treats will be served in the
Richmond Dining Room, which overlooks the beautiful gardens surrounding the gallery.

Date: Every Friday and Saturday through March 31

Time: 10 a.m. – 12 p.m.
Where: Mount Yates Art Gallery, 4 Possum Close, Bartram
Cost: Adult $50, Concession $30

Bookings are essential.

For security purposes, tour participants must present photo identification before the beginning
of the tour. In the event a person does not have this, he or she will be unable to participate.

All tour participants receive a 10% discount off any purchase from the gift shop on the day of
their tour.

To : Tina Goodwin <[email protected]>

From : [email protected]
Date : Thu, 10 March at 3:51 p.m.
Subject : Tour tickets

To whom it may concern,

I went on the gallery tour with my 13-year-old daughter last month. First of all, I’d like to say we
both had a lovely time. My daughter was very impressed with Ms. Townsend’s brief demonstration
of how old paintings are restored. She has developed an active interest in art, and she is
particularly thrilled with the poster of Peterson’s Marseille she bought at the end of the tour.

The only negative aspect of the tour is that I was overcharged. I was given one adult ticket and
one concession ticket, but my credit card statement shows a deduction for the price of two
adults. I ask that the difference be refunded as soon as possible. I regret not advising you of this
earlier, but I only learned of the error yesterday.

I would hate for this to spoil an otherwise wonderful experience.

Regards,
Tina Goodwin

36 Actual Test 3
 To : Tina Goodwin <[email protected]>
From : [email protected]
Date : Fri, 11 March at 9:30 a.m.
Subject : RE: Tour tickets

Dear Ms. Goodwin,

First of all, thank you for your visit and for the kind words about the tour.

We have checked our records and found that you were indeed charged for two full-price tickets.
I sincerely apologize for the error. As compensation for the inconvenience, we have refunded the
full cost of one of the tickets. The refund should be credited to your account within 24 hours.

If the refund does not appear, or if there is anything else I can help you with, please let me know.
I hope to see you and your daughter at our gallery again in the future.

Best regards,
Michael Caruso
Gallery Assistant

186. In the advertisement, the word “restored” in 189. What is the main purpose of Tina Goodwin’s
paragraph 1, line 5, is closest in meaning to e-mail?
(A) repaired (A) To book tickets for the tour
(B) strengthened (B) To give positive feedback
(C) modernized (C) To request part of her money back
(D) replaced (D) To express displeasure with the tour

187. What must be shown at the start of the tour? 190. What amount will be credited to Tina
(A) A media pass Goodwin’s account?
(B) A form of ID (A) $80
(C) A name badge (B) $50
(D) A coupon (C) $30
(D) $20
188. Where does Ms. Townsend most likely work?
(A) An art school
(B) The public programs department
(C) The front desk
(D) The conservation area

GO ON TO THE NEXT PAGE 37

 Questions 191–195 refer to the following memo, e-mail, and instant message chain.

TO: All Staff

FROM: Stanley Thompson, Head, IT Department
DATE: April 18
SUBJECT: Launch of the new website

I’m pleased to announce that the new website at www.bluebottle.tfp is now live. Shortly we will
make an announcement via social media, but before that we hope to get some employee feedback.

The website is an upgrade on essentially every aspect of the old site. The content has been
reorganized to be more user-friendly. The design has been refreshed, making it more visually
appealing and easier to navigate.

The next stage of the website development is to improve the user experience for people accessing
the site with their mobile phones. A team of five people will also be working on minor tweaks and
updates throughout the testing period.

Please visit the new website and send the team your feedback before the end of the week. Their
e-mail address is [email protected].

This part of project was completed ahead of schedule thanks to close collaboration between
everybody in the IT and Communication branches of the organization.

Keep an eye out for future updates scheduled for later in the month. Thank you in advance for
your feedback. With your input, I’m confident the new website is going to be a pleasure to use for
everybody.

Stanley Thompson

To : IT Desk <[email protected]>
From : Jessie Tan <[email protected]>
Date : April 20
Subject : Web upgrade feedback

Dear IT Team,

This morning I used the site for a while and formed an impression.

The new, detailed overview system for each product looks really great. Previously, customers had
to navigate through several web pages to find product reviews, similar products, and delivery
options. Now it’s all available on one screen.

Unfortunately, I found the home page cluttered and difficult to read. I recall that the aim of the
upgrade was to improve clarity, yet this new version has, I think, too much information. Could it
perhaps be made simpler?

But other than that, great job, everyone! I can’t imagine how much work was involved.

Best regards,
Jessie

38 Actual Test 3
 Ellen Scott 2:23
Hey, Jessie, have you responded to the e-mail from IT yet?

Jessie Tan 2:24

Yeah, I said it mostly looked great, except for some problems with the home page.

Ellen Scott 2:25

Yes, it’s much too crowded. But that wasn’t the only problem I found. The site is easier to use,
but there are typos and misspellings all over the place! And some of the product information is
out of date.

Jessie Tan 2:25

Really? I missed that.

Ellen Scott 2:26

Should I tell IT? I don’t like to be critical.

Jessie Tan 2:27

Yes, you should definitely tell them what they need to fix. But maybe say something nice first.

191. What is the aim of the memo? 194. At 2:27, what does Jessie Tan mean when
(A) To call for opinions from staff she says, “But maybe say something nice
(B) To identify challenges to the project first”?
(C) To list some objectives (A) Ellen should be less critical in general.
(D) To announce a company acquisition (B) Ellen should tell Jessie what she likes
about the site.
192. What is the next goal of the project? (C) Ellen should only give positive feedback
(A) A new webpage logo to IT.
(B) Attention from the media (D) Ellen should compliment IT before
(C) Increased daily visitor numbers criticizing them.
(D) Mobile phone accessibility
195. According to the text message chain, what
193. What does Jessie Tan state about the site? will Ellen Scott do?
(A) The home page is too complicated. (A) Correct and update the website
(B) It is not easy enough to navigate. (B) Report problems to another team
(C) Some information is incorrect. (C) Review the website again
(D) It lacks details about delivery. (D) Respond to criticism from a co-worker

GO ON TO THE NEXT PAGE 39

 Questions 196–200 refer to the following advertisement, e-mail, and text message chain.

Join us at the Fourth Annual Travel & Tourism Conference on September 14 at the Cooper Expo
Center! This event brings together leaders and up-and-comers in both domestic and international
tourism. There will be representatives from hotel chains, resorts, attractions, and a number of
government bodies, including the tourism boards for Melbourne and Sydney. This unique event
includes a variety of educational sessions with top industry experts, who share practical tips that
you can implement right away.

There will also be abundant networking opportunities, specifically at the Career Fair held on the final
day of the conference. While other career fairs are often too general to be truly helpful, this event
was created exclusively for people interested in entering the tourism business.

Attendance at the conference must be booked in advance. Please visit the website at ttcl.com/
conference to complete a registration form and purchase your pass.

To : Yazmin Tir <[email protected]>

From : Joe McGraw <[email protected]>
Date : August 9
Subject : Thank you for confirming your appearance at the TTC

Dear Ms. Tir,

We greatly appreciate your taking the time to speak at the conference on September 14. [1] I’m
certain your talk will be of great benefit to the attendees. [2] Our industry changes at such a
rapid pace, but I found that your presentations in the past have helped me put everything into
perspective.

[3] You mentioned in your e-mail that you’ve attended an event at this venue before. However,
the building may have changed since you last visited, as a comprehensive refurbishment was
completed just six months ago. I have attached a detailed map in case it may be of use to you.
If you have any questions about the event or accommodations, my mobile number is (02) 9146-
7454. [4]

Looking forward to seeing you there!

Thanks again,
Joe McGraw

40 Actual Test 3
 Yazmin Tir 2:13 p.m.
Hello, Joe. Yazmin Tir here. Thanks for your e-mail. Can I ask a quick question about the
conference?

Joe McGraw 2:15 p.m.

Of course! You didn’t have trouble booking a room, did you? I know the Expo Center is already
full.

Yazmin Tir 2:18 p.m.

No, that’s taken care of. It’s about my talk. I initially gave the title as “Building a Brand,” and
it was directed mainly at other executives. But now I’d rather talk about setting career goals,
aimed more at young people just entering the business. Is it too late to change?

Joe McGraw 2:19 p.m.

Not at all. Sounds like a perfect topic; there’ll be a lot of recent college grads there. And the
program won’t be finalized till the end of next week.

Yazmin Tir 2:20 p.m.

Great. I’ll send you a new title and abstract by then.

196. What is suggested about the Annual Travel & 199. Why does Yazmin Tir send a text message to
Tourism Conference? Joe McGraw?
(A) It is being held for the first time. (A) She will be unable to attend the
(B) It is organized by a government agency. conference.
(C) It is free to attend. (B) She has a question about hotel
(D) It is helpful for job seekers. accommodations.
(C) She wishes to find out more about the
197. In which of the positions marked [1], [2], [3] conference attendees.
and [4] does the following sentence best (D) She wants to speak about a different
belong? subject.
“You have been scheduled to speak from
200. Which is most likely true about Yazmin Tir?
11:00 a.m. to 12:00 p.m. in Room 10.”
(A) She has a high-level job in the tourism
(A) [1]
industry.
(B) [2]
(B) She teaches business classes at a
(C) [3]
college.
(D) [4]
(C) She recently gave a different talk at the
same venue.
198. What is indicated about the Cooper Expo
(D) She is seeking employment in the travel
Center?
business.
(A) Construction was recently completed.
(B) It has been renovated.
(C) It is in the city of Melbourne.
(D) The event has been held there before.

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