ABOUT APQC's OPEN STANDARDS BENCHMARKING MEASURE LIST

The APQC Open Standards Benchmarking measure list concisely lists all of the measures currently available for a specific
survey. These measures are organized by research area (A), the survey name (B), and finally by category of measure (C). The
list identifies each measure's "metric group ID" number (D), the measure name (E), the formula in english as APQC computes
it(F), the formula in question numbers specific to this survey (G), and whether or not the measure is a key performance
indicator for its associated process (H).

For more information about APQC's Open Standards Benchmarking, please contact us directly on +1-713-681-4020 or visit
the APQC Open Standards Benchmarking website on www.apqc.org/osb.

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 ID # NAME FORMULA KPI

SUPPLY CHAIN MANAGEMENT

PROCUREMENT (113 MEASURES)
COST EFFECTIVENESS (42 MEASURES)
107503 Outsourced cost to perform the procurement process group per $1 (Total cost to perform the process group "procure a
billion purchases materials and services" * Percentage of total
procurement cost allocated to outsourced cost * .01)
/ (Value of all materials and services purchased *
0.000000001)

(406.0480 * 406.0540 * .01) / (406.0280 *

0.000000001)
107502 Overhead cost to perform the procurement process group per $1 (Total cost to perform the process group "procure a
billion purchases materials and services" * Percentage of total
procurement cost allocated to overhead cost * .01) /
(Value of all materials and services purchased *
0.000000001)

(406.0480 * 406.0530 * .01) / (406.0280 *

0.000000001)
107500 Personnel cost to perform the process group "procure materials and (Total cost to perform the process group "procure a
services" per $1 billion purchases materials and services" * Percentage of total
procurement cost allocated to personnel cost * .01) /
(Value of all materials and services purchased *
0.000000001)

(406.0480 * 406.0510 * .01) / (406.0280 *

0.000000001)
106497 Personnel cost to perform the process group "procure materials and (Total cost to perform the process group "procure a
services" per process group FTE materials and services" * Percentage of total
procurement cost allocated to personnel cost * .01) /
Number of FTEs who perform the process group
"procure materials and services"

(406.0480 * 406.0510 * .01) / 406.0610

107501 Systems cost to perform the procurement process group per $1 (Total cost to perform the process group "procure a
billion purchases materials and services" * Percentage of total
procurement cost allocated to systems cost * .01) /
(Value of all materials and services purchased *
0.000000001)

(406.0480 * 406.0520 * .01) / (406.0280 *

0.000000001)
106498 Systems cost to perform the procurement process group per (Total cost to perform the process group "procure a
process group FTE materials and services" * Percentage of total
procurement cost allocated to systems cost * .01) /
Number of FTEs who perform the process group
"procure materials and services"

(406.0480 * 406.0520 * .01) / 406.0610

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (113 MEASURES)
COST EFFECTIVENESS (42 MEASURES)
103644 Total cost to perform the process "develop sourcing strategies" per (Total cost to perform the process group "procure a
$1,000 purchases materials and services" * Percentage of total cost for
process group "Procure materials and services"
allocated to the process "Develop sourcing
strategies" * 0.01) / (Value of all materials and
services purchased * 0.001)

(406.0480 * 406.0560 * 0.01) / (406.0280 * 0.001)

103650 Total cost to perform the process "develop sourcing strategies" per (Total cost to perform the process group "procure a
$1,000 revenue materials and services" * Percentage of total cost for
process group "Procure materials and services"
allocated to the process "Develop sourcing
strategies" * 0.01) / (Total business entity revenue *
0.001)

(406.0480 * 406.0560 * 0.01) / (406.0110 * 0.001)

103568 Total cost to perform the process "manage suppliers" per $1,000 (Total cost to perform the process group "procure a
purchases materials and services" * Percentage of total cost for
process group "procure materials and services"
allocated to the process "manage suppliers" * .01) /
(Value of all materials and services purchased * .001)

(406.0480 * 406.0600 * .01) / (406.0280 * .001)

103572 Total cost to perform the process "manage suppliers" per $1,000 (Total cost to perform the process group "procure a
revenue materials and services" * Percentage of total cost for
process group "procure materials and services"
allocated to the process "manage suppliers" * 0.01) /
(Total business entity revenue * 0.001)

(406.0480 * 406.0600 * 0.01) / (406.0110 * 0.001)

103791 Total cost to perform the process "order materials and services" per (Total cost to perform the process group "procure a
$1,000 purchases materials and services" * Percentage of total cost for
process group "Procure materials and services"
allocated to the process "Order materials and
services" * .01) / (Value of all materials and services
purchased * .001)

(406.0480 * 406.0590 * .01) / (406.0280 * .001)

103790 Total cost to perform the process "order materials and services" per (Total cost to perform the process group "procure a
$1,000 revenue materials and services" * Percentage of total cost for
process group "Procure materials and services"
allocated to the process "Order materials and
services" * 0.01) / (Total business entity revenue *
0.001)

(406.0480 * 406.0590 * 0.01) / (406.0110 * 0.001)

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (113 MEASURES)
COST EFFECTIVENESS (42 MEASURES)
103901 Total cost to perform the process "select suppliers and (Total cost to perform the process group "procure a
develop/maintain contracts" per $1,000 purchases materials and services" * Percentage of total cost for
process group "Procure materials and services"
allocated to the process "Select suppliers and
develop/maintain contracts" * 0.01) / (Value of all
materials and services purchased * 0.001)

(406.0480 * 406.0580 * 0.01) / (406.0280 * 0.001)

103895 Total cost to perform the process "select suppliers and (Total cost to perform the process group "procure a
develop/maintain contracts" per $1,000 revenue materials and services" * Percentage of total cost for
process group "Procure materials and services"
allocated to the process "Select suppliers and
develop/maintain contracts" * 0.01) / (Total business
entity revenue * 0.001)

(406.0480 * 406.0580 * 0.01) / (406.0110 * 0.001)

103994 Total cost to perform the process group "procure materials and (Total cost to perform the process group "procure a
services" as a percentage of revenue materials and services" / Total business entity
revenue) * 100

(406.0480 / 406.0110) * 100

104789 Total cost to perform the process group "procure materials and Total cost to perform the process group "procure a
services" per $1 billion revenue materials and services" / (Total business entity
revenue * 0.000000001)

406.0480 / (406.0110 * 0.000000001)

103998 Total cost to perform the process group "procure materials and Total cost to perform the process group "procure a
services" per $1,000 purchases materials and services" / (Value of all materials and
services purchased * 0.001)

406.0480 / (406.0280 * 0.001)

103997 Total cost to perform the process group "procure materials and Total cost to perform the process group "procure a
services" per $1,000 revenue materials and services" / (Total business entity
revenue * 0.001)

406.0480 / (406.0110 * 0.001)

104002 Total cost to perform the process group "procure materials and Total cost to perform the process group "procure a
services" per process group FTE materials and services" / Number of FTEs who
perform the process group "procure materials and
services"

406.0480 / 406.0610
104004 Total cost to perform the procurement process group per purchase Total cost to perform the process group "procure a
order materials and services" / Number of purchase orders
placed

406.0480 / 406.0330

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (113 MEASURES)
COST EFFECTIVENESS (42 MEASURES)
109622 Typical savings achieved through cost avoidance (as percent of Typical savings achieved through cost avoidance (as a
spend) that procurement organization actually delivers percent of spend) that procurement organization
actually delivers

406.0435
109621 Typical savings achieved through cost takeout (as percent of spend) Typical savings achieved through cost takeout (as a
that procurement organization actually delivers percent of spend) that procurement organization
actually delivers

406.0430
100433 Cost of goods sold as a percentage of revenue (Cost of goods sold (COGS) / Total business entity
revenue) * 100

(406.0130 / 406.0110) * 100

107504 Other cost to perform the process group "procure materials and (Total cost to perform the process group "procure
services" per $1 billion purchases materials and services" * Percentage of total
procurement cost allocated to other cost * .01) /
(Value of all materials and services purchased *
0.000000001)

(406.0480 * 406.0550 * .01) / (406.0280 *

0.000000001)
106496 Other cost to perform the procurement process group per $1,000 (Total cost to perform the process group "procure
revenue materials and services" * Percentage of total
procurement cost allocated to other cost * .01) /
(Total business entity revenue * .001)

(406.0480 * 406.0550 * .01) / (406.0110 * .001)

106501 Other cost to perform the procurement process group per (Total cost to perform the process group "procure
procurement process group FTE materials and services" * Percentage of total
procurement cost allocated to other cost * .01) /
Number of FTEs who perform the process group
"procure materials and services"

(406.0480 * 406.0550 * .01) / 406.0610

106495 Outsourced cost to perform the procurement process group per (Total cost to perform the process group "procure
$1,000 revenue materials and services" * Percentage of total
procurement cost allocated to outsourced cost * .01)
/ (Total business entity revenue * .001)

(406.0480 * 406.0540 * .01) / (406.0110 * .001)

106499 Overhead cost to perform the process group "procure materials and (Total cost to perform the process group "procure
services" per process group FTE materials and services" * Percentage of total
procurement cost allocated to overhead cost * .01) /
Number of FTEs who perform the process group
"procure materials and services"

(406.0480 * 406.0530 * .01) / 406.0610

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (113 MEASURES)
COST EFFECTIVENESS (42 MEASURES)
106494 Overhead cost to perform the procurement process group per (Total cost to perform the process group "procure
$1,000 revenue materials and services" * Percentage of total
procurement cost allocated to overhead cost * .01) /
(Total business entity revenue * .001)

(406.0480 * 406.0530 * .01) / (406.0110 * .001)

106492 Personnel cost to perform the process group "procure materials and (Total cost to perform the process group "procure
services" per $1,000 revenue materials and services" * Percentage of total
procurement cost allocated to personnel cost * .01) /
(Total business entity revenue * .001)

(406.0480 * 406.0510 * .01) / (406.0110 * .001)

106493 Systems cost to perform the procurement process group per (Total cost to perform the process group "procure
$100,000 revenue materials and services" * Percentage of total
procurement cost allocated to systems cost * .01) /
(Total business entity revenue * .00001)

(406.0480 * 406.0520 * .01) / (406.0110 * .00001)

108217 Total cost of continuing operations as percentage of revenue (Total costs of continuing operations / Total business
entity revenue) * 100

(406.0120 / 406.0110) * 100

105173 Total cost to perform the process "develop sourcing strategies" per (Total cost to perform the process group "procure
process FTE materials and services" * Percentage of total cost for
process group "Procure materials and services"
allocated to the process "Develop sourcing
strategies" * 0.01) / (Number of FTEs who perform
the process group "procure materials and services" *
Percentage of process group "procure materials and
services" FTEs who perform the process "develop
sourcing strategies" * 0.01)

(406.0480 * 406.0560 * 0.01) / (406.0610 * 406.0620

* 0.01)
105170 Total cost to perform the process "manage suppliers" per process (Total cost to perform the process group "procure
FTE materials and services" * Percentage of total cost for
process group "procure materials and services"
allocated to the process "manage suppliers" * 0.01) /
(Number of FTEs who perform the process group
"procure materials and services" * Percentage of
process group "procure materials and services" FTEs
who perform the process "manage suppliers" * 0.01)

(406.0480 * 406.0600 * 0.01) / (406.0610 * 406.0660

* 0.01)

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (113 MEASURES)
COST EFFECTIVENESS (42 MEASURES)
105174 Total cost to perform the process "order materials and services" per (Total cost to perform the process group "procure
process FTE materials and services" * Percentage of total cost for
process group "Procure materials and services"
allocated to the process "Order materials and
services" * 0.01) / (Number of FTEs who perform the
process group "procure materials and services" *
Percentage of process group "procure materials and
services" FTEs who perform the process "order
materials and services" * 0.01)

(406.0480 * 406.0590 * 0.01) / (406.0610 * 406.0650

* 0.01)
103797 Total cost to perform the process "order materials and services" per (Total cost to perform the process group "procure
purchase order materials and services" * Percentage of total cost for
process group "Procure materials and services"
allocated to the process "Order materials and
services" * 0.01) / Number of purchase orders placed

(406.0480 * 406.0590 * 0.01) / 406.0330

103799 Total cost to perform the process "order materials and services" per (Total cost to perform the process group "procure
purchase order line item materials and services" * Percentage of total cost for
process group "Procure materials and services"
allocated to the process "Order materials and
services" * 0.01) / Number of purchase order line
items processed

(406.0480 * 406.0590 * 0.01) / 406.0360

105177 Total cost to perform the process "select suppliers and (Total cost to perform the process group "procure
develop/maintain contracts" per process FTE materials and services" * Percentage of total cost for
process group "Procure materials and services"
allocated to the process "Select suppliers and
develop/maintain contracts" * 0.01) / (Number of
FTEs who perform the process group "procure
materials and services" * Percentage of process
group "procure materials and services" FTEs who
perform the process "select suppliers and
develop/maintain contracts" * 0.01)

(406.0480 * 406.0580 * 0.01) / (406.0610 * 406.0640

* 0.01)
103993 Total cost to perform the process group "procure materials and (Total cost to perform the process group "procure
services" as a percentage of cost of goods sold (COGS) materials and services" / Cost of goods sold (COGS))
* 100

(406.0480 / 406.0130) * 100

104005 Total cost to perform the process group "procure materials and Total cost to perform the process group "procure
services" per purchase order line item materials and services" / Number of purchase order
line items processed

406.0480 / 406.0360

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (113 MEASURES)
COST EFFECTIVENESS (42 MEASURES)
109624 Typical savings goal through cost avoidance (as percent of spend) Typical savings goal through cost avoidance (as
that procurement organization aims to deliver percent of spend) that procurement organization
aims to deliver

406.0445
109623 Typical savings goal through cost takeout (as percent of spend) that Typical savings goal through cost takeout (as percent
procurement organization aims to deliver of spend) that procurement organization aims to
deliver

406.0440
CYCLE TIME (10 MEASURES)
107252 Average procure-to-pay cycle time in days for goods Average procure-to-pay cycle time in days for goods a

406.0720

105457 Average procure-to-pay cycle time in days for services Average procure-to-pay cycle time in days for a
services

406.0730
100322 Average supplier lead time in days on purchased materials Average supplier lead time on purchased materials a

406.0810

100395 Cash-to-cash cycle time in days Cash-to-cash cycle time in days a

406.0140

109625 Cycle time to issue a purchase order for goods in days (including Average time taken in days (including weekends) to a
weekends) issue a purchase order for goods

406.0750
109626 Cycle time to issue a purchase order for services in days (including Average time taken in days (including weekends) to a
weekends) issue a purchase order for services

406.0760
106474 Average cycle time in days for sourcing events for the procurement Average cycle time in days for sourcing events for
process group the procurement process group

406.0690
106475 Average cycle time in days to establish a contract with a supplier Average cycle time in days to establish a contract
with a supplier

406.0700
106476 Average cycle time in days to set up a supplier in the procurement Average cycle time in days to set up a supplier in the
system procurement system

406.0710
100642 Days payable outstanding Days payable outstanding

406.0150

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (113 MEASURES)
PROCESS EFFICIENCY (28 MEASURES)
106490 Manual transmission rate for direct materials and services purchase Percentage of purchase orders for direct materials a
orders and services transmitted to the vendor manually

406.0960
106491 Manual transmission rate for indirect materials and services Percentage of purchase orders for indirect materials a
purchase orders and services transmitted to the vendor manually

406.0970
106480 Net Promoter Score (NPS) of the procurement function stakeholders Net Promoter Score (NPS) of the procurement a
function stakeholders

406.0470
101008 Number of FTEs that perform the process "develop sourcing (Number of FTEs who perform the process group a
strategies" per $1 billion purchases "procure materials and services" * Percentage of
process group "procure materials and services" FTEs
who perform the process "develop sourcing
strategies" * .01) / (Value of all materials and
services purchased * .000000001)

(406.0610 * 406.0620 * .01) / (406.0280 *

.000000001)
100985 Number of FTEs that perform the process "manage suppliers" per (Number of FTEs who perform the process group a
$1 billion purchases "procure materials and services" * Percentage of
process group "procure materials and services" FTEs
who perform the process "manage suppliers" * .01) /
(Value of all materials and services purchased *
.000000001)

(406.0610 * 406.0660 * .01) / (406.0280 *

.000000001)
101071 Number of FTEs that perform the process "order materials and (Number of FTEs who perform the process group a
services" per $1 billion purchases "procure materials and services" * Percentage of
process group "procure materials and services" FTEs
who perform the process "order materials and
services" * .01) / (Value of all materials and services
purchased * .000000001)

(406.0610 * 406.0650 * .01) / (406.0280 *

.000000001)
101138 Number of FTEs that perform the process "select suppliers and (Number of FTEs who perform the process group a
develop/maintain contracts" per $1 billion purchases "procure materials and services" * Percentage of
process group "procure materials and services" FTEs
who perform the process "select suppliers and
develop/maintain contracts" * .01) / (Value of all
materials and services purchased * .000000001)

(406.0610 * 406.0640 * .01) / (406.0280 *

.000000001)

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (113 MEASURES)
PROCESS EFFICIENCY (28 MEASURES)
101214 Number of FTEs that perform the process group "procure materials Number of FTEs who perform the process group a
and services" per $1 billion purchases "procure materials and services" / (Value of all
materials and services purchased * .000000001)

406.0610 / (406.0280 * .000000001)

109627 Percentage of contracts for goods that met SLAs in the last 12 Percentage of contracts for goods that met SLAs in a
months the last 12 months

406.0790
109628 Percentage of contracts for services that met SLAs in the last 12 Percentage of contracts for services that met SLAs in a
months the last 12 months

406.0800
102426 Percentage of purchase orders approved electronically Percentage of purchase orders approved a
electronically

406.0990
107316 Total annual cost avoidance savings on purchased goods and Total annual cost avoidance savings obtained on a
services per $500 million purchases purchased goods and services / (Value of all
materials and services purchased * 0.000000002)

406.0460 / (406.0280 * 0.000000002)

107315 Total annual cost takeout savings on purchased goods and services Total annual cost takeout savings obtained on a
per $500 million purchases purchased goods and services / (Value of all
materials and services purchased * 0.000000002)

406.0450 / (406.0280 * 0.000000002)

104118 Number of active vendors in the master file per $1 million purchases Number of active unique suppliers in vendor master
file / (Value of all materials and services purchased *
.000001)

406.0390 / (406.0280 * .000001)

101011 Number of FTEs that perform the process "develop sourcing (Number of FTEs who perform the process group
strategies" per $1 billion revenue "procure materials and services" * Percentage of
process group "procure materials and services" FTEs
who perform the process "develop sourcing
strategies" * .01) / (Total business entity revenue *
.000000001)

(406.0610 * 406.0620 * .01) / (406.0110 *

.000000001)
100988 Number of FTEs that perform the process "manage suppliers" per (Number of FTEs who perform the process group
$1 billion revenue "procure materials and services" * Percentage of
process group "procure materials and services" FTEs
who perform the process "manage suppliers" * .01) /
(Total business entity revenue * .000000001)

(406.0610 * 406.0660 * .01) / (406.0110 *

.000000001)

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (113 MEASURES)
PROCESS EFFICIENCY (28 MEASURES)
101074 Number of FTEs that perform the process "order materials and (Number of FTEs who perform the process group
services" per $1 billion revenue "procure materials and services" * Percentage of
process group "procure materials and services" FTEs
who perform the process "order materials and
services" * .01) / (Total business entity revenue *
.000000001)

(406.0610 * 406.0650 * .01) / (406.0110 *

.000000001)
104250 Number of FTEs that perform the process "select suppliers and (Number of FTEs who perform the process group
develop/maintain contracts" per $1 billion revenue "procure materials and services" * Percentage of
process group "procure materials and services" FTEs
who perform the process "select suppliers and
develop/maintain contracts" * .01)/ (Total business
entity revenue * .000000001)

(406.0610 * 406.0640 * .01)/ (406.0110 *

.000000001)
104251 Number of FTEs that perform the process group "procure materials Number of FTEs who perform the process group
and services" per $1 billion revenue "procure materials and services" / (Total business
entity revenue * .000000001)

406.0610 / (406.0110 * .000000001)

109629 Percentage of active Tier 1 suppliers (excluding electricity, heating Percentage of active Tier 1 suppliers (excluding
and cooling) asked to provide greenhouse gas emissions data electricity, heating and cooling) asked to provide
greenhouse gas emissions data

406.0870
109632 Percentage of active Tier 1 suppliers that can provide greenhouse Percentage of active Tier 1 suppliers that can provide
gas emissions data at individual product or service level greenhouse gas emissions data at individual product
or service level

406.0930
102422 Percentage of purchase order line items transacted using e- Percentage of purchase order line items transacted
procurement enabled catalogue suppliers using e-procurement enabled catalogue suppliers

406.0980
101861 Percentage of purchase value from certified vendors Percentage of purchase value from certified vendors

406.0410

109631 Percentage of total estimated supplier greenhouse gas emissions Percentage of total estimated supplier greenhouse
covered by active Tier 1 suppliers (excluding electricity, heating and gas emissions covered by active Tier 1 suppliers
cooling) asked to provide greenhouse gas emissions data (excluding electricity, heating and cooling) asked to
provide greenhouse gas emissions data

406.0890

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (113 MEASURES)
PROCESS EFFICIENCY (28 MEASURES)
102822 Percentage of total purchases procured via maverick buying Percentage of materials and services purchase value
procured via maverick buying

406.0420
109630 Percentage of total spend represented by active Tier 1 suppliers Percentage of total spend represented by active Tier
(excluding electricity, heating and cooling) asked to provide 1 suppliers (excluding electricity, heating and
greenhouse gas emissions data cooling) asked to provide greenhouse gas emissions
data

406.0880
101768 Percentage of total value of goods and services purchased from top Percentage of the total value of goods and services
ten suppliers purchased from your top 10 suppliers

406.0400
109697 Total annual cost takeout savings and cost avoidance savings on ((Total annual cost takeout savings obtained on
purchased goods and services as a percentage of purchases purchased goods and services + Total annual cost
avoidance savings obtained on purchased goods and
services) / Value of all materials and services
purchased) * 100.0

((406.0450 + 406.0460) / 406.0280) * 100.0

STAFF PRODUCTIVITY (6 MEASURES)
101391 Number of purchase order line items processed per FTE that Number of purchase order line items processed / a
performs the process "order materials and services" (Number of FTEs who perform the process group
"procure materials and services" * Percentage of
process group "procure materials and services" FTEs
who perform the process "order materials and
services" * .01)

406.0360 / (406.0610 * 406.0650 * .01)

101393 Number of purchase orders processed per FTE that performs the Number of purchase orders placed / (Number of a
process "order materials and services" FTEs who perform the process group "procure
materials and services" * Percentage of process
group "procure materials and services" FTEs who
perform the process "order materials and services" *
.01)

406.0330 / (406.0610 * 406.0650 * .01)

104129 Number of purchase orders processed per FTE that performs the Number of purchase orders placed / Number of FTEs a
process group "procure materials and services" who perform the process group "procure materials
and services"

406.0330 / 406.0610
104117 Number of active suppliers in vendor master file per procurement Number of active unique suppliers in vendor master
process group FTE file / Number of FTEs who perform the process group
"procure materials and services"

406.0390 / 406.0610

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (113 MEASURES)
STAFF PRODUCTIVITY (6 MEASURES)
105162 Number of purchase requisition line items processed per "order Number of purchase requisition line items processed
materials/services" FTE / (Number of FTEs who perform the process group
"procure materials and services" * Percentage of
process group "procure materials and services" FTEs
who perform the process "order materials and
services" * .01)

406.0320 / (406.0610 * 406.0650 * .01)

104139 Total purchase value (spend, in thousands of dollars) per FTE that (Value of all materials and services purchased /
performs the process group "procure materials and services" Number of FTEs who perform the process group
"procure materials and services") * .001

(406.0280 / 406.0610) * .001

SUPPLEMENTAL INFORMATION (27 MEASURES)
106477 Average payment days for negotiated payment terms Average payment days for negotiated payment
terms

406.0740
100673 Direct materials and services value as a percentage of total value of (Value of all direct materials and services purchased
purchases / Value of all materials and services purchased) * 100

(406.0290 / 406.0280) * 100

100774 Indirect materials and services value as a percentage of total value (Value of all indirect materials and services
of purchases purchased / Value of all materials and services
purchased) * 100

(406.0300 / 406.0280) * 100

100666 Number of FTEs that perform the process "develop sourcing Percentage of process group "procure materials and
strategies" as a percentage of process group "procure materials and services" FTEs who perform the process "develop
services" FTEs sourcing strategies"

406.0620
100102 Number of FTEs that perform the process "manage suppliers" as a Percentage of process group "procure materials and
percentage of process group "procure materials and services" FTEs services" FTEs who perform the process "manage
suppliers"

406.0660
101455 Number of FTEs that perform the process "order materials and Percentage of process group "procure materials and
services" as a percentage of procurement process group FTEs services" FTEs who perform the process "order
materials and services"

406.0650
103171 Number of FTEs that perform the process "select suppliers and Percentage of process group "procure materials and
develop/maintain contracts" as a percentage of procurement services" FTEs who perform the process "select
process group FTEs suppliers and develop/maintain contracts"

406.0640

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (113 MEASURES)
SUPPLEMENTAL INFORMATION (27 MEASURES)
106489 Other cost to perform the process group "procure materials and Percentage of total procurement cost allocated to
services" as a percentage of total process group cost other cost

406.0550
106488 Outsourced cost to perform the process group "procure materials Percentage of total procurement cost allocated to
and services" as a percentage of total process group cost outsourced cost

406.0540
106487 Overhead cost to perform the process group "procure materials and Percentage of total procurement cost allocated to
services" as a percentage of total process group cost overhead cost

406.0530
106483 Percentage of procurement costs allocated to direct materials and Percentage of procurement costs allocated to direct
services purchases materials and services purchases

406.0490
106484 Percentage of procurement costs allocated to indirect materials and Percentage of procurement costs allocated to
services purchases indirect materials and services purchases

406.0500
106470 Percentage of procurement process group FTEs associated with Percentage of procurement process group FTEs
direct materials and services associated with direct materials and services

406.0670
106471 Percentage of procurement process group FTEs associated with Percentage of procurement process group FTEs
indirect materials and services associated with indirect materials and services

406.0680
106472 Percentage of purchase orders associated with direct materials and Percentage of purchase orders associated with direct
services materials and services

406.0340
106473 Percentage of purchase orders associated with indirect materials Percentage of purchase orders associated with
and services indirect materials and services

406.0350
102778 Percentage of total value of direct materials and services purchased Percentage of total value of direct materials and
outside of country services purchased that is sourced outside of the
country

406.0310
105166 Percentage of unique suppliers who are active suppliers (Number of active unique suppliers in vendor master
file / Number of unique suppliers in vendor master
file) * 100

(406.0390 / 406.0380) * 100

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 SUPPLY CHAIN MANAGEMENT
PROCUREMENT (113 MEASURES)
SUPPLEMENTAL INFORMATION (27 MEASURES)
106485 Personnel cost to perform the process group "procure materials and Percentage of total procurement cost allocated to
services" as a percentage of total process group cost personnel cost

406.0510
104724 Ratio of purchases to revenue (Value of all materials and services purchased/Total
business entity revenue)*100

(406.0280/406.0110)*100
103387 Systems cost to perform the procurement process group as a Percentage of total procurement cost allocated to
percentage of total process group cost systems cost

406.0520
105194 Total cost to perform the process "develop sourcing strategies" as a Percentage of total cost for process group "Procure
percentage of process group "procure materials and services" total materials and services" allocated to the process
cost "Develop sourcing strategies"

406.0560
105207 Total cost to perform the process "manage suppliers" as a Percentage of total cost for process group "procure
percentage of process group "procure materials and services" total materials and services" allocated to the process
cost "manage suppliers"

406.0600
105206 Total cost to perform the process "order materials and services" as Percentage of total cost for process group "Procure
a percentage of total procurement process group cost materials and services" allocated to the process
"Order materials and services"

406.0590
105204 Total cost to perform the process "select suppliers and Percentage of total cost for process group "Procure
develop/maintain contracts" as a percentage of total procurement materials and services" allocated to the process
process group cost "Select suppliers and develop/maintain contracts"

406.0580
105987 Value of direct materials and services purchased as a percentage of (Value of all direct materials and services purchased
cost of goods sold / Cost of goods sold (COGS)) * 100

(406.0290 / 406.0130) * 100

104199 Value of materials and services per $1,000 revenue Value of all materials and services purchased / (Total
business entity revenue * .001)

406.0280 / (406.0110 * .001)

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 About APQC's Open Standards Benchmarking

· APQC is the steward of the open standard benchmarking content. Content is developed and reviewed by various subject
matter experts.
· Participation in APQC's Open Standards Benchmarking is complimentary for APQC Enterprise Members. APQC Functional
Members can benchmark in their functional membership at no cost.
· By participating, you will receive a detailed table comparing your responses with those of your peers. In essence, you’ll get
a row-by-row comparison of your responses versus those of your peers. The data tables will feature your answers as well as
indicate the high, median and low performance ranges.
· Past participants have used open standards benchmarking research reports to set baselines for process improvement
projects, to build a business case for new initiatives, to prioritize high-impact opportunities, and even to validate success or
return on investment from efforts.

For more information, call +1-713-681-4020 or visit www.apqc.org/osb.

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