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The document discusses motivation in the workplace. It defines motivation and explains that it refers to influencing employee behavior to achieve goals. It also refers to what drives employees to work hard. The document then lists what motivates workers such as pay, promotion, working conditions and fringe benefits. It concludes by explaining the benefits of motivated employees such as higher productivity, lower turnover, lower absenteeism and more creativity.

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mariobomb1234
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22 views

PDF Document

The document discusses motivation in the workplace. It defines motivation and explains that it refers to influencing employee behavior to achieve goals. It also refers to what drives employees to work hard. The document then lists what motivates workers such as pay, promotion, working conditions and fringe benefits. It concludes by explaining the benefits of motivated employees such as higher productivity, lower turnover, lower absenteeism and more creativity.

Uploaded by

mariobomb1234
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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 React negatively when provoked

 Don’t have trust in others


 They are self-centred
 Always force things to happen
 Lack communication skills
PROGESS CHECK ?
Short answer questions
1.State characteristics of a successful leader [2]
2.Explain three main functions of management [5]
3.Explain why there is no such thing as ‘a theory X employee’ [3]
4.Explain the difference between a leader and a manager [5]
5.Explain the importance of controlling and monitoring in a manufacturing business [5]
6.Explain the differences between democratic and laissez faire leadership styles [4]
7.What is the difference between a formal and informal leader [3]

Essays
8a)Explain the possible disadvantages to the employees in a business with an autocratic leader [8]
b)Discuss the qualities that are likely to be essential in order for a business leader to be effective [12]
9..‘Effective business leaders need to be more emotionally intelligent than brilliant’. Discuss this statement?

[20]

MOTIVATION
It is defined as a management process of influencing people’s behaviour to achieve stated goals. It also
refers to all forces and influences that employees want to behave in a certain way. i.e include incentives to
exert effort. When employees are motivated, it means that the they are satisfied and they enjoy the job they
are doing. Motivation is a tool used by leaders and managers to encourage their employees to work willingly
as hard as they can. Thus motivation refers to the desire to do something or the drive to reach a goal.

What motivates workers?

 Pay
 Promotion
 Working conditions e.g annual leave, uniforms, working hours, working environment
 Fringe benefits e.g company house, sponsored vacation, school fees for children, company vehicle,
free health care
 Colleagues
 Management style
 Work related achievements
Benefits of motivated staff
Higher levels of productivity: workers will perform their tasks quickly. They work harder and be more
productive
Lower labour turnover: employees won’t be willing to look for other jobs elsewhere. They are satisfied
with their current job.
Lower absenteeism rate: employees won’t absent themselves from work for no apparent reason.
Employees who are not motivated are likely to take time off when it is not absolutely necessary
Creativity: employees are more likely to come up with new ideas and they will be willing to take on
responsibilities

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