Intraoral Imaging Plate System

CS 7200

Service and Troubleshooting Guide

Notice

CARESTREAM Systems are designed to meet international safety and performance standards. Personnel operating the
unit must have a thorough understanding of the proper operation of the system. This guide has been prepared to aid
service personnel to understand and operate the system. Do not operate the system before reading this guide and gaining
a clear understanding of the operation of the system. If any part of this guide is not clear, please contact your Carestream
Health representative for clarification.

WARNING: Consult the “Safety, Regulatory and the Technical

Specifications User Guide” before using the CS 7200.

The Service Guide is intended for the qualified service personnel

only.

The CS 7200 is intended for digital dental radiography using an imaging plate (storage phosphor screen) for
radiographic diagnostic intraoral images.

No part of this Guide may be reproduced without the express permission of Carestream Health, Inc.

U.S. Federal law restricts this device to sale by or on the order of a dentist or physician.

This document is originally written in English.

Guide Name: CS 7200 Service Guide

Part Number: 6M0941
Revision Number: 01
Print Date: 2015-03

In this Guide, all trademarks and registered trademarks are the property of their respective holders.
The Brand names and logos reproduced in this Guide are copyright.
Intraoral Imaging Plate System CS 7200, complies with Directive 93/42/CEE relating to medical equipment.

0086

Manufacturer

Care stream Hea lth, Inc.

150 Verona Street
Roche ster NY 14 608

Authorized Representative in the European Community

EC REP
Carestream Health France
COPERNIC II
Immeuble Le Neptune
1, Rue Galilée
93192 Noisy-Le-Grand
FRANCE
Contents

Chapter 1 Conventions in this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Conventions in this
Guide

Chapter 2 Controller Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Components Photo Multiplier (PM) Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Overview Optical Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Linear Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
The On/Off Button and Indication LED Card . . . . . . . . . . . . . . . 4
Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Sensor Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Scan Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Image Acquisition Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 3 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Spare Parts

Chapter 4 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Replacing Insertion Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Panel Removing the Insertion Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing the Insertion Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Testing the Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 5 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Replacing Cable Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Strain Relief Removing the Strain Relief . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing the Cable Strain Relief . . . . . . . . . . . . . . . . . . . . . . . . . 12
Testing the Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 6 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Replacing the Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
System Covers Removing the System Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installing the System Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Testing the Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

CS 7200 User and Installation Guide (6M0941)_Ed01 i

Chapter 7 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Replacing Service Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Tray Removing the Service Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Installing the Service Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Testing the Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Chapter 8 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Replacing the Sensor Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Card Removing the Sensor Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Installing the Sensor Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Testing the Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Chapter 9 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Controller Card Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Replacement Removing the Controller Card. . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Installing the Controller Card . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Testing the Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Chapter 10 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Optical Head Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Assembly Removing the Optical Head Assembly. . . . . . . . . . . . . . . . . . . . .25
Replacement
Installing the Optical Head Assembly . . . . . . . . . . . . . . . . . . . . .27
Testing the Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Chapter 11 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Replacing the Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Erasing LED Card Removing the LED Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Installing the Erasing LED Card. . . . . . . . . . . . . . . . . . . . . . . . . .31
Testing the Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Chapter 12 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Replacing the PMT Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Assembly Removing the PM Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Installing the PMT Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Testing the Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Chapter 13 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Replacing the Back Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Sensor Removing the Back Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Installing the Back Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Testing the Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

ii
Chapter 14 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Replacing the Front Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Sensor Removing the Front Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing the Front Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Testing the Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Chapter 15 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Replacing the Linear Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Assembly Removing the Linear Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Installing the Linear Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Testing the Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Chapter 16 Update Scanner Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

CS 7200 Scanner Demo Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Settings

Chapter 17 Access Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Diagnostics Option 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Option 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Diagnostics Window Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Chapter 18 Quick Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

CS 7200 Indication LEDs Statuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Troubleshooting

Chapter 19 Image Size per Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Diagrams CS 7200 Functional Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Sensors Functional Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Main Controller Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Chapter 20 Manufacturer’s Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Contact Information Authorized Representatives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

CS 7200 User and Installation Guide (6M0941)_Ed01 iii

iv
1 Conventions in this Guide

Conventions in this Guide

The following special messages emphasize information or indicate potential risk to personnel or equipment:

WARNING: Warns you to avoid injury to yourself or others by following

the safety instructions precisely.

CAUTION: Alerts you to a condition that might cause serious damage.

Important: Alerts you to a condition that might cause problems.

Note: Emphasizes important information.

Tip: Provides extra information and hints.

CS7200 Service Guide (6M0941)_Ed01 1

2 Chapter 1 Conventions in this Guide
2 Components Overview

Controller Card
The controller card controls CS 7200 via the USB2 port that communicates with the Ultralight/DIS that runs
on a PC workstation. Via this port, the main controller receives commands for operating the reader, sends
status, errors and other data to the host PC. Then, the controller converts the received commands into HW
commands that are sent to different HW components: DPMT board (SPI via FPGA), Rotaiton (RS232) and
FPGA (SPI and DCMI).

The Arm processor is the “master” for scan process based on inputs from peripherals such as FPGA
readiness, rotation, temperatures, voltages and etc.

The controller card controls the CS 7200 indicaiton LEDs for scanner statuses.

Photo Multiplier (PM) Assembly

Digital Photo Multiplier Tube (DPMT) interface receives ADC serial output. ADC converts the DPMT
output signal into 16 bits data words that are serial out into FPGA. ADC is located on the DPMT board and
communicates with the controller card using SPI protocol implemented with TTL interface via Flex cable.

Optical Head
Optical Head contains the following HW components: laser, rotational motor, light collector and erase card.

The Rotation and Laser card, which is part of the controller card, communicates with the main controller
card using RS232 UART.

The communication model is master - slave based, in which the main controller is a master. The master
sends a command and its arguments.

The laser power is a 6 ± 1 mW.

The rotational motor is a three phase BLDC motor.

The erase card consists of four LEDs assembled in linear circuitry on the card.

Linear Assembly
The linear assembly is positioned in the scanner chassis. It consists of stepper motor (actuator) that turns a
rotational motor movement into a linear movement to enable the slide block to bring the plate under the
optical head for scanning and erasing.

Covers
The covers consist of two assemblies:

• Top cover that contains the On/Off button and indication LED card

• Bottom cover that contains the scanner name plate and the plate drawer.

CS7200 Service Guide (6M0941)_Ed01 3

The On/Off Button and Indication LED Card
CS 7200 is turned on by pushing the On/Off button for approximately four seconds. A short beep is
generated during the power-on process.

The scanner can be turned off by one of the following ways:

• Soft Off implemented when pressing the On/Off button for more than two seconds. The following
processes take place:

• A short beep is generated.

• Firmware reports to PC to perform shutdown procedure.

• Firmware closes the door and shuts down.

• Hard Off implemented when pressing the On/Off button for more that five seconds. CS 7200
performs forced shutdown.

• performs forced shutdown.

Driver
The driver is a software component that controls CS 7200, and the bridge between the scanner and the
DIS/3rd party viewer. Driver’s main functions include:

• Communication between the scanner and host PC

• Transferring of the user commands to the scanner

• Transferring of the images to the dental imaging software

• Transferring of the messages to the dental imaging software

• Scan resolution setup

• Diagnostics.

Plates
The SC 7200 plates are uniquely designed to work with the CS 7200 scanner.

The plates are available in three sizes: size 0, size 1 and size 2.

The active side of the plate is blue and the non-active side is black with printed label indicating plate size,
and two squares in the opposite corners of the plate to provide indication to the scanner for proper loading of
the plate.

The orientation mark that appears on the sctive side of the plate has two dots inside the C, while the
orientation mark on the non-active side of the plate appears as a black dot:.

4 Chapter 2 Components Overview

Sensor Card

Sensor # Name/Silk Location Value

1st sensor:
S1 D1 - Q1 Sensor board
“0”: No plate, “1” Plate in fork
2nd sensor:
S2 D2 - Q2 Sensor board
“0”: No plate, “1” Plate in fork.
Reflector on Door:
S3 U1 Door sensor
“0”: Door open, “1” Door closed.
Front linear sensor
S15 Linear Home Main board/Wired
“0”: Linear not home, “1” Linear home.
Back linear sensor
S16 Linear Lock Main board/Wired
“0”: Linear not locked, “1” Linear locked.
Plate inserted upside down:
S8 Sensor board
“0” Plate upside down, “1” Plate OK.
S25 Sensor board When removing insertion panel, HW disconnect 24V.

Scan Flow

CS7200 Service Guide (6M0941)_Ed01 5

Image Acquisition Flow

6 Chapter 2 Components Overview

3 Spare Parts

Introduction
This chapter provides a list of spare parts used for servicing the CS 7200

Spare Part Description Part number SPCX number

Power Supply SK000500

Insertion Panel
SK000501 SPCX209
See “Replacing Insertion Panel” on page 9

Cable Strain Relief

SK000503 SPCX211
See “Replacing Cable Strain Relief” on page 11

Cover
SK000504 SPCX212
See “Replacing the System Covers” on page 13

CS7200 Service Guide (6M0941)_Ed01 7

 Spare Part Description Part number SPCX number

Bottom Legs SK000502 SPCX210

Service Tray
SK000506 SPCX213
See “Replacing Service Tray” on page 15

Controller Card
SK000507 SPCX214
See “Controller Card Replacement” on page 21.
Optical Head
See “Optical Head Assembly Replacement” on SK000508 SPCX215
page 25.

Sensor Card
SK000510 SPCX217
See “Replacing the Sensor Card” on page 17.

Limit Sensor
See “Replacing the Front Sensor” on page 41. SK000511 SPCX218
See “Replacing the Back Sensor” on page 37.

PM Assembly Tube + Card SK000512 SPCX219

LED Card + Cable

SK000513 SPCX220
See “Replacing the Erasing LED Card” on page 29.

PM Tube SK000514 SPCX221

PM Card and Cable SK000515 SPCX222

Linear Assembly
SK000518 SPCX225
See “Replacing the Linear Assembly” on page 45.

Flex Cable PM SK005020 SPCX227

Flex Cable for Sensor Card SK000521 SPCX228

8 Chapter 3 Spare Parts

4 Replacing Insertion Panel

Description
The insertion panel is a part of the loading/unloading process. It includes a size lselection knob that allows
for selecton between the plate size 1 & 2 and plate size 0.

Required Tools
NA

Removing the Insertion Panel

To remove the insertion panel, perform the following steps:

WARNING: Disconnect the scanner from the power supply before

continuing.

1 Remove the installed insertion panel by inserting a finger in the designated removal depression at the
bottom of the insertion panel (A) and lifting out the insertion panel (B).

CS7200 Service Guide (6M0941)_Ed01 9

Installing the Insertion Panel
To install the insertion panel, perform the following steps:

1 Install the insertion panel by inserting the location pins into the designated slots in the scanner (A) and
pressing the insertion slot panel in (B) until it’s completely inserted.

Testing the Replacement

1 Turn on the CS 7200.
2 Connect the CS 7200 to the computer.

3 Make sure no error messages appear.

4 Scan an empty plate twice on each side and verify that the scans completed successfully.

5 Perform the user ATP procedure and verify that the images are smooth with no artifacts or modulations.

10 Chapter 4 Replacing Insertion Panel

5 Replacing Cable Strain Relief

Description
Cable strain relief is located in the cable compartment. Its purpose is to route the power cable and the USB
cable to prevent pulling them out by mistake.

Required Tools
Allen key 2mm

Removing the Strain Relief

CAUTION: Before removing the covers, ensure that the scanner is

disconnected from its power supply by removing the power connector from
the scanner socket. Also disconnect the Network cable from the scanner’s
rear socket.

To remove the cable strain relief, perform the following steps:

1 Remove the covers, see “Removing the System Covers” on page 15

2 Manually remove the cable strain relief from the scanner.

CS7200 Service Guide (6M0941)_Ed01 11

Installing the Cable Strain Relief
To install the cable strain relief, perform the following steps:

1 Install the cable strain relief in its place.

2 Assemble the covers, see “Installing the System Covers” on page 14.

Testing the Replacement

1 Turn on the CS 7200.
2 Connect the CS 7200 to the computer.

3 Make sure no error messages appear.

4 Scan an empty plate twice on each side and verify that the scans completed successfully.

5 Perform the user ATP procedure and verify that the images are smooth with no artifacts or modulations.

12 Chapter 5 Replacing Cable Strain Relief

6 Replacing the System Covers

Description
The CS 7200 consists of two main covers.

• Top cover that contains the On/Off button and the indication LED card.

• Bottom cover that contains the scanner name plate and the plate drawer.

Required Tools
Allen key 2mm.

Removing the System Covers

CAUTION: Before removing the covers, ensure that the scanner is

disconnected from its power supply by removing the power connector from
the scanner socket. Also disconnect the Network cable from the scanner’s
rear socket.

To remove the system covers, perform the following steps:

1 Place the scanner on its side and using the Allen key 3mm, remove the four screws that secure the cover
to the base.

CS7200 Service Guide (6M0941)_Ed01 13

1 Lift the cover and disconnect the on/off cable from the J27 connector on the Controller card..

Installing the System Covers

Assemble the covers according to the illustration above while performing the removal steps in reverse order.

Note: Make sure that the new system data label on the new cover matches the
serial number of the system.

1 Reconnect the On/Off cable to the J27 connector on the Controller card.
2 Install the new cover.

3 Using the Allen key 3mm, tighten the four screws that secure the cover to the base.

Testing the Replacement

1 Turn on the CS 7200.
2 Connect the CS 7200 to the computer.

3 Make sure no error messages appear.

4 Scan an empty plate twice on each side and verify that the scans completed successfully.

5 Perform the user ATP procedure and verify that the images are smooth with no artifacts or modulations.

14 Chapter 6 Replacing the System Covers

7 Replacing Service Tray

Description
The service tray ‘s purpose is to hold the plate in case it falls into the CS 7200 during the scan.

Required Tools
NA

Removing the Service Tray

CAUTION: Disconnect the Network cable from the CS 7200 rear socket.

To remove the service tray, perform the following steps:

1 Remove the insertion panel. See “Removing the Insertion Panel” on page 9.
2 Extend the service tray from the scanner.

3 Place the scanner on its side and remove the service tray from the scanner.

CS7200 Service Guide (6M0941)_Ed01 15

Installing the Service Tray
To install the service tray, perform the following steps:

1 Place the CS 7200 on its legs and push the service tray to its place.
2 Install the insertion panel. See “Installing the Insertion Panel” on page 10.

3 Insert the service tray completely into the scanner.

Testing the Replacement

1 Turn on the CS 7200.
2 Connect the CS 7200 to the computer.

3 Make sure no error messages appear.

4 Scan an empty plate twice on each side and verify that the scans completed successfully.

5 Perform the user ATP procedure and verify that the images are smooth with no artifacts or modulations.

16 Chapter 7 Replacing Service Tray

8 Replacing the Sensor Card

Description
The Sensors card detects plate insertion status and door position status.

Required Tools
Torx type screwdriver T10

Removing the Sensor Card

To remove the sensor card, perform the following steps:

WARNING: Disconnect CS 7200 from the power supply before

continuing.

1 Remove the covers (A and B), see “Removing the System Covers” on page 15.
2 Unscrew the screw that secures the sensor card.

CS7200 Service Guide (6M0941)_Ed01 17

3 Disconnect the cable from the cable connector on the sensor card.

4 Remove the sensor card.

18 Chapter 8 Replacing the Sensor Card

Installing the Sensor Card
To install the Sensor card, perform the following steps:

1 Insytall the sensor card on the chassis and secure with screw.

Note: Make sure the sensor card is positioned on the dedicated location pin
and the sensors are facing toward outside.

2 Reconnect the cable to the cable connector on the sensor card..

3 Assemble the covers, see “Installing the System Covers” on page 14.

Testing the Replacement

1 Turn on the CS 7200.
2 Connect the CS 7200 to the computer.

3 Make sure no error messages appear.

4 Scan an empty plate twice on each side and verify that the scans completed successfully.

5 Perform the user ATP procedure and verify that the images are smooth with no artifacts or modulations

CS7200 Service Guide (6M0941)_Ed01 19

20 Chapter 8 Replacing the Sensor Card
9 Controller Card Replacement

Description
The controller is an embedded microprocessor that runs the operating system, which is designed to control
the CS 7200 functionality, support its peripherals, and communicate with its host PC.

An FPGA (Field Programmable Gate Array) is a part of the controller card that controls the low level
hardware elements related to the loading and scanning mecjanism.

CAUTION: Before replacing the controller card, back up the scanner

settings..

Required Tools
Torx type screwdriver T10

Removing the Controller Card

CAUTION: Before removing the covers, ensure that the scanner is

disconnected from its power supply by removing the power connector from
the scanner socket. Also disconnect the Network cable from the scanner’s
rear socket.

To remove the controller card, perform the following steps:

1 Remove the covers (A and B), see “Removing the System Covers” on page 15
2 Disconnect the cables from the following connectors on the controller card:

• J9

• J10

• J11

• J2

• J7

• J21 (flat cable)

• J6 (flat cable)

• J26 (flat cable)

• J12 (ground cable)

CS7200 Service Guide (6M0941)_Ed01 21

3 Unscrew the four screws that secure the controller card to the chassis.

4 Disconnect cable from the J20 connector on the Controller card while supporting the controller card
with your other hand to prevent it from dropping.

22 Chapter 9 Controller Card Replacement

5 Remove the controller card.

Installing the Controller Card

To install the controller card AS000927, perform the following steps:

1 Connect cable to the J20 connector on the new controller card.

2 Install the controller card on the system and secure with four screws.

Note: Make sure the controller card is positioned on the dedicated location
pins.

CS7200 Service Guide (6M0941)_Ed01 23

3 Connect the cables to the follwoing cable connectors on the controller card:

• J9

• J10

• J11

• J2

• J7

• J21 (flat cable)

• J6 (flat cable)

• J26 (flat cable)

• J12 (ground cable)

4 Assemble the covers, see “Installing the System Covers” on page 14.

Testing the Replacement

1 Turn on the CS 7200.
2 Connect the CS 7200 to the computer.

3 Make sure no error messages appear.

4 Scan an empty plate twice on each side and verify that the scans completed successfully.

5 Perform the user ATP procedure and verify that the images are smooth with no artifacts or modulations

24 Chapter 9 Controller Card Replacement

10 Optical Head Assembly Replacement

Description
The optical head consists of the following components: laser module, rotational motor, and light collector.
The optical head generates the scanning field and collects the blue light emitted from the plate.

Required Tools
Torx type screwdriver T20

Removing the Optical Head Assembly

CAUTION: Before removing the covers, ensure that the scanner is

disconnected from its power supply by removing the power connector from
the CS 7200 socket. Also disconnect the Network cable from the CS 7200
rear socket.

CS7200 Service Guide (6M0941)_Ed01 25

To remove the optical head assembly, perform the following steps:

1 Disconnect the scanner from its power supply

1 Remove the covers , see “Removing the System Covers” on page 15
2 Remove the controller card, see “Removing the Controller Card” on page 21.

3 Unscrew the three screws that secure the optical head to the chassis.

4 Remove the optical head and lay it horizontally on a plain surface.

26 Chapter 10 Optical Head Assembly Replacement

Installing the Optical Head Assembly
To install the optical head assembly, perform the following steps:

1 Install the new optical head on CS 7200.

Note: Make sure the optical head sits on the dedicated location pins.

2 Secure the three holding screws.

3 Install the controller card, see “Installing the Controller Card” on page 23.

4 Assemble the covers (A and B), see “Installing the System Covers” on page 14

CS7200 Service Guide (6M0941)_Ed01 27

Testing the Replacement
1 Turn on the CS 7200.
2 Connect the CS 7200 to the computer.

3 Make sure no error messages appear.

4 Scan an empty plate twice on each side and verify that the scans completed successfully.

5 Perform the user ATP procedure and verify that the images are smooth with no artifacts or modulations.

28 Chapter 10 Optical Head Assembly Replacement

11 Replacing the Erasing LED Card

Description
The Erasing LED card erases the plate after scan.

Required Tools
Torx type screwdriver T10

Removing the LED Card

CAUTION: Before removing the covers, ensure that CS 7200 is

disconnected from its power supply by removing the power connector from
the CS 7200 socket. Also disconnect the Network cable from the CS 7200
rear socket.

To remove the LED card, perform the following steps:

1 Remove the covers (A and B), see “Removing the System Covers” on page 15
2 Remove the controller card, see “Removing the Controller Card” on page 21

3 Remove the optical head, see “Removing the Optical Head Assembly” on page 25.

4 Disconnect cable from the J1 connector on the LED card.

J1

CS7200 Service Guide (6M0941)_Ed01 29

5 Unscrew the two screws that secure the LED card to the optical head.

6 Remove the LED card.

WARNING: Do not touch the LEDs to prevent any damages to them.

30 Chapter 11 Replacing the Erasing LED Card

Installing the Erasing LED Card
To install the Erasing LED card, perform the following steps:

1 Connect the cable to the J1 connector on the LED card.

2 Install the LED card on the optical head assembly and secure with two screws.

Note: Make sure the LEDs and the connector are facing outside direction.

3 Install the optical head, see “Installing the Optical Head Assembly” on page 31.

4 Install the controller card, see “Installing the Controller Card” on page 23.

5 Assemble the covers, see “Installing the System Covers” on page 14

Testing the Replacement

1 Turn on the CS 7200.
2 Connect the CS 7200 to the computer.

3 Make sure no error messages appear.

4 Scan an empty plate twice on each side and verify that the scans completed successfully.

5 Perform the user ATP procedure and verify that the images are smooth with no artifacts or modulations.

CS7200 Service Guide (6M0941)_Ed01 31

32 Chapter 11 Replacing the Erasing LED Card
12 Replacing the PMT Assembly

Description
The PMT assembly purpose is to transmit by means of filtering the light, emitted from the plate, and convert
it to analog signal.

Required Tools
Allen key 2.5mm

Removing the PM Assembly

To remove the PMT assembly, perform the following steps:

Milan_Service Guide (6k9763)_Ed01 33

1 Remove the covers, see “Removing the System Covers” on page 15.
2 Release the four M3x16 mounting screws that secure the PMT housing to the optical head structure.

3 Gently pull out the PMT assembly.

Installing the PMT Assembly

To install the PMT assembly, perform the following steps:

1 Insert the replacement PMT assembly into the optical head structure according to the correct orientation
(see figure), making sure not to touch the PMT filter.
2 Tighten the four M3x16 mounting screws.

3 Assemble the covers, see “Installing the System Covers” on page 14

34 Chapter 12 Replacing the PMT Assembly

Testing the Replacement
1 Turn on the CS7200.
2 Connect the CS 7200 to the computer.

3 Make sure no error messages appear.

4 Scan an empty plate twice on each side and verify that the scans completed successfully.

5 Perform the user ATP procedure and verify that the images are smooth with no artifacts or modulations.

Milan_Service Guide (6k9763)_Ed01 35

36 Chapter 12 Replacing the PMT Assembly
13 Replacing the Back Sensor

Description
The S15 back sensor is locateed on the back of the scanner and is responsible for stopping the linear motor,
when the slide block reaches the back limit position.

Required Tools
Torx type screwdriver T10

Allen key 3mm.

Removing the Back Sensor

To remove the back sensor, perform the following steps:

CAUTION: Before removing the covers, ensure that CS 7200 is

disconnected from its power supply by removing the power connector from
the CS 7200 socket. Also disconnect the Network cable from the CS 7200
rear socket.

1 Remove the covers, see “Removing the System Covers” on page 15

2 Disconnect the cable from the cable connector.

CS7200 Service Guide (6M0941)_Ed01 37

3 Unscrew the sensor screw that secures the sensor to the linear motor bracket.

4 Remove the back sensor.

38 Chapter 13 Replacing the Back Sensor

Installing the Back Sensor
To install the back sensor, perform the following steps:

1 Install the back sensor.

Note: Make sure that one sensor leg is inside the position hole and the other
one is facing outside.

2 Secure the sensor with the sensor screw.

3 Reconnect the cable to the cable connector on the bottom sensor.

4 Assemble the covers, see “Installing the System Covers” on page 14.

Testing the Replacement

1 Turn on the CS 7200.
2 Connect the CS 7200 to the computer.

3 Make sure no error messages appear.

4 Scan an empty plate twice on each side and verify that the scans completed successfully.

5 Perform the user ATP procedure and verify that the images are properly scanned.

CS7200 Service Guide (6M0941)_Ed01 39

40 Chapter 13 Replacing the Back Sensor
14 Replacing the Front Sensor

Description
The s16 front sensor is located on the front of the scanner and is responsible for stopping the linear motor,
when the slide block reaches its front limit posiiton.

Required Tools
Torx type screwdriver T10.

Allen key 3mm.

Removing the Front Sensor

To remove the front sensor, perform the following steps:

CAUTION: Before removing the covers, ensure that CS 7200 is

disconnected from its power supply by removing the power connector from
the CS 7200 socket. Also disconnect the Network cable from the CS 7200
rear socket.

1 Place the scanner upside down.

2 Remove eight screws on the scanner base: four 4mm Allen screws and four T20 Torx screws.

CS7200 Service Guide (6M0941)_Ed01 41

3 Remove the scanner base to gain access to the front sensor.

4 Disconnect the sensor cable from the cable connector.

5 Unscrew the sensor screw that secures the front sensor to the chassis.

6 Remove the front sensor.

42 Chapter 14 Replacing the Front Sensor

Installing the Front Sensor
To install the front sensor, perform the following steps:

1 Install the sensor on chassis.

Note: Make sure the sensor legs are inside the dedicated location grroves.

2 Secure the sensor with screw.

3 Reconnect the to the cable connector.

4 Assemble the scanner base and tighten the eight screws: four 4mm Allen screws and four T20 Torx
screws.

Testing the Replacement

1 Turn on the CS 7200.
2 Connect the CS 7200 to the computer.

3 Make sure no error messages appear.

4 Scan an empty plate twice on each side and verify that the scans completed successfully.

5 Perform the user ATP procedure and verify that the images are properly scanned.

CS7200 Service Guide (6M0941)_Ed01 43

44 Chapter 14 Replacing the Front Sensor
15 Replacing the Linear Assembly

Description
The Linear Assembly turns a rotational motor movement into a linear movement to enable the slide block to
bring the plate under the optical head for scanning and erasing.

Required Tools
Torx type screwdriver T20

Removing the Linear Assembly

To remove the linear assembly, perform the following steps:

CAUTION: Before removing the covers, ensure that CS 7200 is

disconnected from its power supply by removing the power connector from
the CS 7200 socket. Also disconnect the USB cable from the CS 7200 rear
socket.

CS7200 Service Guide (6M0941)_Ed01 45

1 Remove the covers, see “Removing the System Covers” on page 15
2 Using T20 screwdriver, remove the four screws that secure CS 7200 to the base, and then remove the
base.

3 Using Allen key 1.5 mm, release the two screws that hold the rods.

46 Chapter 15 Replacing the Linear Assembly

4 Disconnect the Linear Motor cable from the J8 connector and Back Sensor cable from the J11 cable
connectro on the Controller card:

5 Using the T20 screwdriver, remove the three screws that secure the motor bracket to the chassis and
remove the linear assembly.

CS7200 Service Guide (6M0941)_Ed01 47

6 Lift and hold the light protection door with the one hand and using the screewdriver, slightly push the
middle slider inwards wih the other hand.

48 Chapter 15 Replacing the Linear Assembly

Installing the Linear Assembly
To install the linear assembly, perform the following steps:

1 Unscrew two screws and remove the security bracket from the new linear assembly.

2 Discard the bracket.

3 Install the linear assembly and using the T20 screwdriver, secure it with three screws.

4 Secure the two screws that hold the rods.

5 Reconnect the Linear Motor cable to the J8 connector and Back Sensor cable to the J11 cable connector
on the Controller card.

6 Attach the base to the scanner and secure the three screws.

7 Assemble the covers, see “Installing the System Covers” on page 14.

CS7200 Service Guide (6M0941)_Ed01 49

Testing the Replacement
1 Turn on the CS 7200.
2 Connect the CS 7200 to the computer.

3 Make sure no error messages appear.

4 Scan an empty plate twice on each side and verify that the scans completed successfully.

5 Perform the user ATP procedure and verify that the images are properly scanned.

50 Chapter 15 Replacing the Linear Assembly

16 CS 7200 Scanner Settings

Update Scanner Files

Scanner embedded files need to be updated when the SW and HW versions of the scanner do not
match. In this case, the following error message appears when opening the Image Acquisition software:

To update the scanner embedded files, perform the following steps:

1 On the desktop, click Start and select: All Programs >> IP2 Image Acquisition >> IP2 Image
Acquisition - Settings.

CS7200 Service Guide (6M0941)_Ed01 51

 The CS7200 Prefernces window appears with the same error message.

2 Click OK to close the error message.

3 Select the Maintenance tab and click Update Scanner’s files.

52 Chapter 16 CS 7200 Scanner Settings

 The Scanner Files Update window appears showing current software versions of the scanner
components. The versions that need to be updated are highlighted in yellow.

4 Click Update to update the required files.

After the update is complete, the PC versions and CR versions numbers match and the Finish button is
available.

5 Click Finish to close the Scanner Files Update window.

The scanner files are now updated.

CS7200 Service Guide (6M0941)_Ed01 53

Demo Mode
1 On the desktop, click Start and select: All Programs >> IP2 Image Acquisition >> IP2 Image
Acquisition - Settings.

The CS7200 Prefernces window appears.

54 Chapter 16 CS 7200 Scanner Settings

2 Select the Tools tab.

3 In the Enter Password field, enter the password cs7200Tech.

The Demo Mode check box becomes available.

4 Select the Demo Mode check box and click Save & Exit to close the CS7200 Preferences window.

5 Load the Demo imaging plate (5317045) or a regular size 2 plate (1067560) into the scanner.

Note: Only plate size 2 (demo or regular) is available for the Demo mode.
Loading other plate size will result in the same image as for plate size 2.

CS7200 Service Guide (6M0941)_Ed01 55

 The preview of the imaging plate appears on the Image Acquisition screen.

At the end of the scan, the scanned image appears:

Note: There are five demo images available on each demo plate. Each time
you load the plate the diplayed images change by rotation to the next one out
of five.

56 Chapter 16 CS 7200 Scanner Settings

17 Diagnostics

Access Diagnostics
There are two option to access the Diagnostics window.

Option 1
1 On the desktop, click Start and select: All Programs >> IP2 Image Acquisition >> IP2 Image
Acquisition - Diagnostics.

You are required to enter password.

2 Enter the password cs7200Tech and click OK.

The Diagnostics window appears.

CS7200 Service Guide (6M0941)_Ed01 57

Option 2
1 On the desktop, click Start and select: All Programs >> IP2 Image Acquisition >> IP2 Image
Acquisition - Settings.

The CS7200 Prefernces window appears.

2 Select the Tools tab and in the Enter Password field, enter the password cs7200Tech.

58 Chapter 17 Diagnostics
 The Diagnostics button becomes available.

3 Click Diagnostics to open the Diagnostics window.

CS7200 Service Guide (6M0941)_Ed01 59

Diagnostics Window Overview

# Name Description
1 Diagnostics ON • Click the Diagnostics ON button to enter the diagnostics mode. On
this mode, no error messages are displayed.
• Click the Diagnostics OFF button to terminate the diagnostics
mode. In this mode, the error messages are displayed.
Diagnostics OFF

2 Scanner Status
Scanner status indicator that shows the current scanner mode.

3 Eject
Click Eject to eject the plate.

60 Chapter 17 Diagnostics
 # Name Description
4 Reset
Click Reset to perform reset for the scanner.

5 Board

Shows the current temperature and voltage of the main controller board
components:
• Black - nominal values
• Green - actually measured values (normal status)
• Red - failure/out of range

6 Sensors

This section shows the current status of scanner sensors.

• White - sensor is not activated
• Green - the sensor is activated.
• Red - sensor failure

7 ADC Value
Click Read to receive the current ADC value.
• Green - acceptable value
• Red - out of range/failure

8 Test Panel LED

Click Test Panel LED to activate all LED colors on the LED status
indicator.

9 Erase LED

Shows the current measured on the Erase LED Card.

• Green - acceptable value
• Red - out of range/failure

Laser
Laser status indicator.
Click On to activate the laser.
10 • Green - laser status is OK
• No color - laser failure/malfunction
Click Off to deactivate the laser.

CS7200 Service Guide (6M0941)_Ed01 61

 # Name Description
11 This section checks the linear motor functionality:
Linear Motor • Click Front to move the linear motor forward. When the motor
reaches its front limit, the S15 Linera Front indicator turns green.
• Click Back to move the linear motor backward. When the motor
reaches its back limit, the S16 Linera Back indicator turns green.
• Click Stop to stop the motor movemenrt.
• The motor movement status is indicated in the bottom left corner.
• Select the 1/8 Speed check box to move the motor at lower speed.
12 Rotation
This section checks the rotation motor and encoder functionality:
1. In the Required Speed, enter the desired rotation speed.
2. Click Start to start the rotation.
3. The rotation data is displayed:
• Green - the speed in the acceptable range.
• Red - Failure/Out of range

Versions

This section is view only. Shows the current firmware versions of scanner
13 components.

62 Chapter 17 Diagnostics
18 CS 7200 Troubleshooting

Quick Troubleshooting
Occasionally, malfunctions can occur during use in the event of an incorrect action. An error
message is displayed.

During the scanner power up, system performs a self test: ejects a plate (if left in the scanner) and reports
whether the system is ready for operation or a malfunction is detected.

The detected malfunction is indicated by the scanner LED status and sound notification and/or by an error
message that appears on screen.

When the system functions properly, the LED is green. If the LED color is yellow or red, it indicates an
existance of the malfunction.

Indication LEDs Statuses

The below table lists the scanner LEDs status indicator states that require a corrective action:

LED Color Scanner State Remark

Blinking Yellow Power up/unload

Yellow Stand by (door closed)

Type 1: Blinking yellow - cable is disconnected

Type 2: Fast Blinking yellow - no driver
Yellow Disconnected
Type 3: Constant yellow: no UltraLite or scanner is
not ready

Blinking/Steady Red Error

CS7200 Service Guide (6M0941)_Ed01 63

The following table lists the error messages, their description and the action to take:

IMPORTANT
If an Error Code message is displayed, the malfunction persists or more
serious conditions occur, contact a qualified technician. When you call
the qualified technician have the following information ready:

• Model Serial Number

• Error Code Message

Table 1 System Errors

Symptom Cause Corrective Action

Plate size selector knob is • The scanner is turned off. • Turn on the scanner.
stuck. On/Off indicator LED • The Dental Imaging • Open the Dental Imaging Software main screen.
is off. Software main screen is not Verify that the On/Off LED indicator turns green.
opened. • Check the 24V on power supply and on the
• Problems with SW driver Controller Card volatge indication LEDs.
installaiton. • Verify that the SW driver is properly installed.
• Power supply malfunction. Reinstall the SW driver if required.
• In Diagnostics, check the linear motor movement
and functionality, and check sensors
functionality.
• Verify that the lock pin is not stuck.
The plate cannot be loaded • The scanner is turned off. • Turn on the scanner.
into the scanner. • The Dental Imaging • Open the Dental Imaging Software main screen.
Software main screen is not • Check the 24V on power supply and on the
opened. Controller Card volatge indication LEDs.
• Verify that the SW driver is properly installed.
Reinstall the SW driver if required.
• In Diagnostics, check the linear motor movement
and functionality, and check sensors
functionality.
• Verify that the lock pin is not stuck.
• Verify that the insertion panel slot is open and not
blocked by other objects.
Plate was not ejected Plate was not properly ejected. • Remove the insertion panel.
• Remove the service tray and remove the plate.
• Attach the insertion panel.
• In Diagnostics, check linear assembly
movement.
• Replace the Linear Assembly.
Scanner returns to home The scanner was exposed to a • Reduce the ambient light to the level specified
position unexpectedly. very strong ambient light or to a in CS 7200 Technical Specifications, Safety
camera flash directed to the and Regulatory Guide.
insertion panel. • In Diagnostics, check the Sensor card
functionality.
• Replace the Sensor card if required.
• Check insertion panel. Replace the insertion
panel, if required.
Scanner performs a Electrical noise from the • Make sure the scanner is located away from the
spontaneous reboot. peripheral devices. suspected noise generators.
• Connect the power supply to a separate mains
wall outlet.
• Reduce the ambient light to the level specified
in CS 7200 Technical Specifications, Safety
and Regulatory Guide.
• In Diagnostics, check the Sensor card
functionality.
• Replace the Sensor card if required.
• Check insertion panel. Replace the insertion
panel, if required.

64 Chapter 18 CS 7200 Troubleshooting

 Symptom Cause Corrective Action
The plate loading process is The hygienic sheath is partially • Make sure the hygienic sheath is fully open,
not smooth and requires sealed. before loading the plate.
some force to apply. • Make sure the correct plate size is used.
• Check the usage of nominal hygienic sheaths.
Scanner returns to home The imaging plate was retrieved • Wait for the scanner to return to its home
position before the loading is before it was completely loaded position.
completed. into the scanner. • Perform a complete loading process.
• Verify that user workflow is correct.
• Train the user on plate loading process.
• In Diagnostics, check the functionality of the
sensors on sensor card.
• Replace the sensor card.
• Check the Insertion Panel and replace if required.
Horizontal lines appear on Scanner was not stable or hit • Make sure the scanner is positioned on a stable
the scanned image. during the scan. surface.
• Make sure you do not touch the scanner during
the scan.
• Verify that there are no external noises.
During the power up, There is no power supply to the • Make sure the Power Supply is properly
scanner remains off and the system: connected and the green LED on power supply
indication LED is off. is on.
• Power Supply is not connected
The CR icon disappears from • Replace the power supply.
to the mains wall outlet.
the Dental Imaging Software • Power supply is not connected • Check the On/Off cable.
toolbar. to the scanner. • Check the 24V fude on the On/Off cable.
• Problems with the facility • Replace the On/Off cable.
power supply. • Replace the Controller card.
• Power Supply is damaged.
• Scanner malfunciton.

LED indicator is steady • Start the Dental Imaging Software.

yellow. • If the problem persists, restart the scanner.
• Check the version of the Image Acquisition
The Dental Imaging Software is software. Update if necessary.
closed. • Check the Ultralite driver version and update if
necessary.
• Replace the Controller card.
LED indicator remains • There is no USB • Make sure you use the USB cable supplied with
blinking yellow for more communication between the the scanner.
than one minute. scanner and the computer. • Make sure the USB cable is properly connected
on both sides.
• Try to connect the USB cable to another USB
port on the computer.
• Replace the USB cable.
• Check the version of the Image Acquisition
software. Update if necessary.
• Scanner malfunction. • Check the Ultralite driver version and update if
necessary.
• Replace the Controller card.
LED indicator is red. PMT cable is disconnected. • Restart the Scanner.
• Verify that the PM cable is properly connected.
Error code #9011 • Replace the PM assembly.
• Replace the Controller card.
Sensor card cable is disconnected. • Restart the Scanner.
LED indicator blinks red • Chec proper connection of the Sensor cable.
Error code #9012 • Replace the Sensor card.
• Replace the Controller card.
LED indicator is red or off. On/Off cable is disconnected. • Restart the Scanner.
• Check proper connection of the On/Off cable.
Error code #9014 • Replace scanner cover.
• Replace the Controller card.

CS7200 Service Guide (6M0941)_Ed01 65

 Symptom Cause Corrective Action
LED indicator blinks red Insertion panel is detached from • Properly attach the panel to the scanner.
Error code #9015 the scanner. Warning: Do not change the position of the plate
selector knob.
• Check the insertion panel.
• Replace the insertion panel.
• Verify sensor cable proper conneciton.
• Replace the Sensor card.
• Replace the Controller card.
LED indicator blinks red The plate was not scanned and • Remove the insertion panel.
remained inside the scanner. • While holding the visible part of the plate, lift the
Error code #9016 scanner protection door.
Faulty sensors
• Remove the plate from the scanner.
• If the plate fell inside the scanner, remove the
service tray and remove the plate.
• Attach the insertion panel.
• Click OK to close the error message.
• Perform a scan.
• In Diagnostics, check the functionality of S3
sensor.
• Replace the Sensor card.
• Check the light protecting door reflector and
replace if required.
• Replace thr Controller card.
LED indicator blinks red • Controller 5V is out of • In Diagnostics, check all voltage indicators.
range • On the Controller card, set the SW7 switch to on.
Error code #9021, 9022, • Verify that the volatge LED indicators on the
9023 • Controller 3.3V is out of
range. Controller card are on.
• Laser 5V is out of range. • Replace the Controller card.

LED indicator blinks red • Check the 24V LED indicator on the Controller
card.
Error code #9024 Controller 24V is out of range. • Verify that the motor cables are prooperly
connected.
• Replace the Controller card.
LED indicator blinks red Temperature is less than 70o C Replace the Controller card.
Error code #9025
LED indicator blinks red Software files version does not • Update scanner files.
Error code #9030 match the scanner files version. • Replace the Controller card.

LED indicator blinks red Controller FPGA communication • Click OK to shut down the scanner.
• Restart the scanner. The plate is ejected.
Error code #9031 • Rescan the plate.
• Replace the Controller card.
LED indicator blinks red • No DMA data during the • Click OK to eject the plate.
scan • Verify proper connection of the encoder cable
Error code #9032, 9036 CB000217.
• PLL is not locked.
• Verify proper connection of the rotational motor
cable.
• Replace the Controller card.
• Replace the Optical Head.
LED indicator blinks red Laser is not Good . • Verify proper connection of the laser cable .
• Replace the Controller card.
Error code #9039 • Replace Optical Head..
LED indicator blinks red • Plate was not loaded • Click OK to eject the plate.
properly. • Rescan the plate.
Error code #9043 • In Diagnostics, check the functionality of the
sensors on the Sensor card.
• Load timeout. • Verify proper connection of the sensor cable.
• Replace the Sensor card.
• Replace the Controller card.

66 Chapter 18 CS 7200 Troubleshooting

 Symptom Cause Corrective Action
LED indicator blinks red • Plate was not ejected and • Click OK to eject the plate.
erased properly. • Erase the plate manually.
Error code #9044, 9047 • Verify proper connection of the front sensor
cable.
• Unload timeout. • Visually check the front sensor cable for
• Eject timeout. damages.
• Replace the Controller card.
LED indicator blinks red • Start scan timeout. • Verify proper connection of all cables on scanner
• Door timeout. (sensor, motors and encoder).
Error code #9045, 9048, • Replace the Controller card.
9052, 9053, 9054, 9061 - 69 • USB transfer problem.
• Replace the Optical Head.
• Read fail or parsing not
valid.
• Read rotation status.
• Rotation motor under
voltage.
LED indicator blinks red • Plate was not lscanned • Click OK to eject the plate.
properly. • Rescan the plate.
Error code #9046, 9049 • Scan timeout • If the problem persists, restart the Scanner.
• Motion stable timeout. • Replace the Controller card.
• Replace the Optical Head.
LED indicator blinks red Software files do not match the • Click OK to close the error message.
scanner files: .Rotation version. • Replace the Controller card.
Error code #9060
LED indicator blinks red Erasing current is out of range. • Verify proper connection of the Erase card cable
CB000218.
Error code #9080 • Replace the Erase card.
• Replace the Controller card.
LED indicator blinks red Erasing current is out of range • Verify proper connection of the Erase card cable
after scan. CB000218.
Error code #9081 • Replace the Erase card.
• Replace the Controller card.
LED indicator is steady red • Retrieve the plate and load the plate properly.
Error beeps are sounded • Verify proper connection of the Sensor card
Plate was loaded upside down or cables.
when loading a plate diagonally.
• Replace the Sensor card.
• Replace the Controller card.
LED indicator blinks red • Plate was loaded upside • Retrieve the plate and load the plate properly.
down or diagonally. • Verify proper connection of the Sensor card
Error code #9090 • Plate was not scanned. cables.
• Replace the Sensor card.
• Replace the Controller card.
LED indicator blinks red Scanner hardware malfunction. • Click OK to shut down the scanner.
• Restart the Scanner.
Error code #90120 • Rescan the plate.
• Replace the Controller card.
LED indicator blinks red The Scanner embedded files are • Update the scanner files.
Error code #90800 not up to date. • Replace the Controller card.

LED indicator blinks red Scanner drivers files are not up to

Error code #90801 date: PC ACQ SW is older that Update the Scanner Embedded files.
the scanner files.
LED indicator blinks red • Scanner hardware • Click OK to close the error message.
malfunction. • Restart the Scanner.
Error code #90852 • Plate was not scanned or • Reload the plate for scan.
erased properly. • Verify proper conneciton of the USB cable.
• Verify that no other USB devices are connected
to the scanner.
• Replace the Controler card.

CS7200 Service Guide (6M0941)_Ed01 67

68 Chapter 18 CS 7200 Troubleshooting
19 Diagrams

Image Size per Resolution

HS (pixel size 0.062mm) HR (pixel size 0.032mm) SHR (pixel size 0.020mm)

Plate size 0 525 x 345 Plate size 0 1025 x 660 Plate size 0 1660 x 1075

Plate size 1 605 x 375 Plate size 1 1180 x 720 Plate size 1 1905 x 1160

Plate size 2 620 x 490 Plate size 2 1220 x 950 Plate size 2 1970 x 1525

CS 7200 Functional Diagram

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Sensors Functional Diagram

70 Chapter 19 Diagrams
Main Controller Power Supplies

24V 12V 5V 3.3V 3.0V 2.5V 1.2V

MCU ADC
Erasing LED Driver Rot. Motor Driver Rot. Encoder Sensors Board FPGA FPGA
reference Volt.

PMT Board Indication LEDs FPGA

Motors Drivers PMT Board MCU

Rot Motor Driver Sensors Board Rot. MCU

Laser Driver USB Driver

PLL’s

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72 Chapter 19 Diagrams
20 Contact Information

Manufacturer’s Address

Care stream Hea lth, Inc.

150 Verona Street
Roche ster NY 14 608

Authorized Representatives
Authorized Representative in the European Community
EC REP

Carestream Health France

COPERNIC II
IMMEUBLE Le Neptune
1, rue Galilée
93192 Noisy-Le-Grand
France

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74 Chapter 20 Contact Information