Why Do Faculty Members Use or Not Use Social Network 2017 Computers in Human
Why Do Faculty Members Use or Not Use Social Network 2017 Computers in Human
Why do faculty members use or not use social networking sites for
education?
€ kçe Akçayır
Go
Gazi University, Faculty of Gazi Education, Department of Computer Education and Instructional Technologies, Ankara, Turkey
a r t i c l e i n f o a b s t r a c t
Article history: Social networking sites (SNS) are a popular Internet-based technology that enable users to communicate
Received 8 December 2016 and interact with each other. SNS have attracted a great deal of scholarly attention and have been used as
Received in revised form an educational tool in recent years. However, there has been little research examining motivations and
3 February 2017
obstacles to teaching with SNS in higher education. Therefore, the purpose of this study is to investigate
Accepted 9 February 2017
why faculty members in higher education prefer to use or not to use SNS for educational purposes. To
Available online 10 February 2017
this end, faculty members' current SNS usage, their purposes for using SNS, and the opinions of faculty
members about their uses of SNS for education were investigated. A mixed method approach was uti-
Keywords:
Social networking sites
lized to collect data from a total of 658 faculty members from eight different state universities in Turkey.
Higher education The findings show that nearly half of the faculty members who possessed an SNS account reported that
Faculty member they use SNS for educational purposes. Their greatest motivating factor to use SNS is that SNS provide a
means for fast and effective communication. The main factor which impeded SNS usage by faculty
members is their concerns about privacy.
© 2017 Elsevier Ltd. All rights reserved.
1. Introduction students' positive attitudes toward their courses (Mazer, Murphy, &
Simonds, 2007). University students tend to favor the use of SNS in
Social networking sites (SNS) boast a large population of users their educational courses (Roblyer, McDaniel, Webb, Herman, &
and are considered to be a very popular Internet-based technology Witty, 2010), and thus they have positive perceptions of their
(Manca & Ranieri, 2013). When SNS first appeared, they were only educational benefits (Lim & Richardson, 2016).
viewed as tools for socializing (Madge, Meek, Wellens, & Hooley, Although SNS offer several advantages in educational environ-
2009). But over time, their use has become popular in many ments, the literature also shows that faculty do not always consider
different fields, such as law (Lakhani, 2013), business (Li, Liu, & Li, SNS to be suitable for educational purposes (Akçayır & Akçayır,
2014), and tourism (Luo & Zhong, 2015). In the 21st century, they 2016). One of the main factors which inhibit the use of SNS in ed-
are now also used in the field of education (S anchez, Cortijo, & ucation is faculty members' unwillingness to use them in their
Javed, 2014; Weisgerber & Butler, 2010). In fact, the increasing courses (Ajjan & Hartshorne, 2008; Greenhow & Askari, 2015). In
popularity of SNS in recent years has motivated many educators to order to understand the role of SNS in higher education and faculty
use them in their courses (Hamid, Waycott, Kurnia, & Chang, 2015). members' attitudes about the value of using SNS for teaching
As a result, SNS have become a subject of increasing interest in purposes, faculty members' motivations and inhibitions (Manca &
higher education research (Manca & Ranieri, 2016b), and their uses Ranieri, 2016a; Seaman & Tinti-Kane, 2013; Veletsianos & Kim-
for teaching have steadily grown (Seaman & Tinti-Kane, 2013). mons, 2012) must be investigated. Therefore, in this study a large
Several studies have reported on the positive contributions of sample of faculty members' actual uses of SNS for teaching in
SNS for teaching and learning in higher education (Munoz & higher education are examined, and their motivations and in-
Towner, 2009). These include the improvement of student- hibitions regarding SNS use in their courses are identified and
teacher interactions (Aydin, 2014); enhancing learner motivation discussed.
(Chen, Hwang, Wu, Huang, & Hsueh, 2011); and enhancing
2. Literature review
E-mail addresses: [email protected], [email protected]. Though the present generation of students is highly eager to use
http://dx.doi.org/10.1016/j.chb.2017.02.028
0747-5632/© 2017 Elsevier Ltd. All rights reserved.
G. Akçayır / Computers in Human Behavior 71 (2017) 378e385 379
technology in education (McKinney, Dyck, & Luber, 2009; Waghid, Manca & Ranieri, 2013). Only a few studies, in countries such as the
Waghid, & Waghid, 2016) and university students generally favor USA (Seaman & Tinti-Kane, 2013) and Italy (Manca & Ranieri,
the use of SNS to support classroom work (Roblyer et al., 2010), 2016a,b), have focused on faculty members' uses of SNS for
many faculty members are reluctant to use SNS in their courses educational purposes.
(Ajjan & Hartshorne, 2008; Crook, 2012). According to Manca and In a systematic review study on the uses of SNS for education
Ranieri (2016b), even if faculty members have access to informa- conducted by Akçayır and Akçayır (2016), the authors reported that
tion technologies both at home and on campus, they mainly use in more than half of the existing studies on the topic (67.61%), the
these technologies for personal purposes and not in their courses. study groups consisted of university students; faculty members
Similarly, Ajjan and Hartshorne (2008) found that while faculty were included in only a small number of studies (13.37%). The same
members said that some Web 2.0 technologies, such as SNS, could review concluded that most of the research in the field focuses on
improve students' learning, very few actually used these technol- learner outcomes (e.g., performance outcomes, engagement,
ogies in the classroom or planned to do so. A similar finding re- effectiveness) and instructional approaches (e.g., collaborative
ported by Veletsianos and Kimmons (2012) was that even if faculty learning, informal learning). However, in a few studies, the use or
use SNS for professional purposes, they may resist or reject their non-use of SNS by faculty members was investigated.
use in classrooms. The few studies conducted with the participation of faculty
The research literature reports some potential factors that could members mostly examined the experiences of the faculty members
influence SNS adoptions for teaching. Complex factors are involved, while using SNS (Veletsianos & Kimmons, 2013), and the re-
beyond the potential pedagogical benefits of using SNS (Veletsianos lationships between the demographics of the faculty members and
& Kimmons, 2012). Motivations for utilizing SNS include: to share their SNS usage (Manca & Ranieri, 2016b). These studies also were
content material with students easily, to experiment with new mostly conducted in developed countries, such as the USA (Moran
tools (Manca & Ranieri, 2016a), and to use SNS as a communication et al., 2012). This investigation of the opinions of faculty members
tool (Sobaih, Moustafa, Ghandforoush, & Khan, 2016). Furthermore, who chose to use or not to use SNS provides useful insights about
faculty members' prior experiences with SNS or other technologies the current status of this educational technology. In addition,
may play an important role (Scott, 2013). According to Manca and because the participating faculty members in this study live and
Ranieri (2016b), prior experience with e-learning or blended work within a developing country, this study can make a further
learning is highly associated with faculty choices to use SNS in their important contribution to the literature. To direct the study, the
courses. Esteve Del Valle, Gruzd, Haythornthwaite, Paulin, and following research questions (RQ) were employed:
Gilbert (2017) found that high percentages of faculty members
RQ1. How are the faculty members using SNS?
who are interested in SNS show positive intentions to use SNS as
learning tools. Additionally, Cao, Ajjan, and Hong (2013) found that RQ2. What are the faculty members' purposes for using SNS?
perceived usefulness, external pressure, and technology compati-
RQ3. What are the faculty members' opinions about using SNS for
bility directly motivate faculty members to use SNS for education.
education?
However, they also found that perceived risks negatively impacted
the use of SNS in courses. According to Rogers-Estable (2014), RQ4. What are the faculty members' motivations to use SNS in
extrinsic factors (e.g., time, training, support), instead of intrinsic their courses?
factors (e.g., beliefs, motivation, confidence) are the main inhibitors
RQ5. What factors inhibit SNS use by faculty members in their
in faculty decisions to use SNS in classrooms. Sobaih et al. (2016)
courses?
additionally reported barriers such as privacy and loss of control,
and lack of institutional support for faculty members to use SNS in
higher education. These factors also deserve further exploration.
4. Method
Demographic variables such as age, gender, seniority, and sci-
entific discipline also influence faculty members' decisions to use of
A concurrent mixed method approach, which collects both
SNS for education (Manca & Ranieri, 2016b; Scott, 2013). Most
qualitative and quantitative data at the same time, was selected for
research studies report that faculty age is an important factor
this study. This method was chosen to provide a stronger under-
(Moran, Seaman, & Tinti-Kane, 2012; Turvey, 2012). Younger
standing of the phenomenon within its context (Creswell, 2013).
scholars tend to use SNS for personal, professional (Greenhow &
Gleason, 2014; Manca & Ranieri, 2016b), and teaching purposes
(Moran et al., 2012) more than their older colleagues. According to 4.1. The data collection tools and participants
Moran et al. (2012), faculty members in the Humanities and Arts,
Professional and Applied Sciences, and the Social Sciences display An online survey developed by Roblyer et al. (2010) was used as
higher rates of SNS usage compared to faculty members in the a data collection instrument. The original survey included nine
Natural Sciences, Mathematics, and Computer Science. Moran et al. items which focused on whether or not faculty members had a
(2012) also stated that faculty members in the Natural Sciences, Facebook account, and if so, how much and for what purposes they
Mathematics, and Computer Science lack relevant content to use it. The survey also focused on whether or not the participants
discuss via SNS. Hence, content and resource availability via SNS would agree to use it in the future as a classroom support tool. As
may influence faculty members' decisions to use SNS for educa- the original survey only focused only on Facebook, which is
tional purposes. considered to be an SNS, the term “Facebook” was replaced
throughout the current survey by the term “SNS”. Moreover, two
3. Purpose of the study additional items were added to this survey: “motivations to use SNS
for teaching” (it is an effective and fast tool of communication, it
In studies of SNS used for education, some researchers have facilitates document sharing, it saves time, it increases interaction
focused on students' SNS usage, perceptions, and opinions (Cain, and collaboration among students, and other [open-ended]) and
Scott, & Akers, 2009; Herguner, 2011; Karvounidis, Chimos, “factors that inhibit the use of SNS for teaching” (students' have
Bersimis, & Douligeris, 2014), while others have focused on the access to my personal account, the use of SNS does not result in any
advantages offered by SNS for learning (Greenhow & Askari, 2015; educational benefits, they are time-consuming, I lack experience in
380 G. Akçayır / Computers in Human Behavior 71 (2017) 378e385
Table 3 Table 5
The faculty members' purposes for using SNS.a The faculty members' opinions about using SNS for education.a
To keep in touch with friends 425 82.21 It would be convenient 336 64.99
To keep in touch with my students 203 39.26 I would welcome the opportunity to connect with students 268 51.84
To post something (e.g., pictures, news, videos) about my 178 34.43 on SNS
life My privacy would be invaded 128 24.76
To do career networking 164 31.72 SNS are for personal/social uses, not for education 105 20.31
To communicate with my students about our courses (e.g., 154 29.79 a
This question was directed to 517 participants who were the owners of any SNS.
sharing content materials, collecting class projects)
To connect with people with whom I have lost touch 118 22.82
a
This question was directed to 517 participants who were the owners of any SNS. Table 6
The faculty members' opinions on the use of SNS for education (in the open-ended
“other” category).a
5.3. RQ3: what are the faculty members' opinions about using SNS
for education?
faculty member stated that, “They [SNS] are more suitable for an-
nouncements and informing students about the activities, rather than
Although most of the faculty members stated that SNS are
for instructional purposes” e which highlights that he considered
suitable for use in educational environments (64.99%) and that they
SNS to be a communication tool in the educational environment.
provide a useful way to contact students (51.84%), some replied that
Another theme which emerged from the open answers of the
SNS usage may disturb their private lives (24.76%) and that SNS are
faculty is related to the lack of a need to use SNS in their classes
not tools which are suitable for education (20.31%) (see Table 5).
(3.68%). The following comment is a good example: “In our normal
The content analysis conducted on the data obtained for the
educational process, we have enough face-to-face contact with our
category of “others” indicates that the faculty members generally
students; therefore, there is no need for virtual interaction.”
regarded the use of SNS for educational purposes positively, apart
A few of the faculty members' answers indicate that SNS are not
from the aspect of sharing personal information (see Table 6). Two
useful for education, and that students might begin to behave un-
faculty member expressed their opinions about using SNS in their
conventionally while using SNS (1.93%). This assumption clearly
classes. One said, “They might be positively used for education, as long
disturbed the faculty members. Related responses included the
as [students] are kept away from [our] private lives”; and the other
following: “Formal business should not be conducted over SNS!”;
“Students might, over time, treat us as if we were their friends”; and
“They [the SNS] might take the place of e-mail e but that is all, no
Table 4 other benefits of use.”
The faculty members' purposes for using SNS (in the open-ended “other” category).a
Themes Frequency Percent Example quotations 5.4. RQ4: what are the faculty members' motivations to use SNS in
their courses?
To obtain news 36 6.96 “To pursue the news that I
cannot be informed about by
following the press” Many factors motivated these faculty members to use SNS for
To enjoy entertainment 7 1.35 “I use them for music, education. The most prominent factor is that SNS offer a fast and
(playing games, listening to games, etc.” effective means of communication (89.96%). In addition, document
music, watching videos,
etc.)
sharing via SNS was reported to be time-saving (66.17%). Another
To follow developments in my 5 0.97 “I use them to pursue the motivation to use SNS in teaching is that classroom-related
field developments in my field” collaborative activities can be easily organized (41.64%) (see
To follow groups (relating to 5 0.97 “To follow artistic activities Table 7).
history, museums, art, etc.) in Facebook”
Other factors stated under the category of “other” (N ¼ 41) can
To share course materials 2 0.39 “To share course materials
with students with students” be grouped into two themes: provides the opportunity to
To pass the time 2 0.39 “I use them to fill in time” communicate through mobile devices anywhere and anytime, and
For personal development 1 0.19 “For my personal SNS are popular among students. Twenty-three faculty members
development” placed the highest emphasis on the fact that SNS can be used with
a
This question was directed to 517 participants who were the owners of any SNS. mobile devices and thus offer a very fast means of communication
382 G. Akçayır / Computers in Human Behavior 71 (2017) 378e385
Table 7 students, and the student then shares this announcement on Facebook
The faculty members' motivations to use SNS for education.a with friends”; and “It is difficult to give up old habits.”
Motivations Frequency Percent During the content analysis, themes which were similar to the
To provide a method of fast and effective communication 242 89.96
survey items emerged (e.g., the use of SNS is time-consuming). But
To share documents 201 74.72 other inhibiting factors also emerged from the open-ended ques-
Because it is time-saving 178 66.17 tions, such as concerns about the potential harmful effects of SNS
To increase interaction with students 164 60.97 on students. Some of the related responses were: “I think using SNS
To facilitate collaborative classroom activities among 112 41.64
may curb students' research ability development”; and “they [stu-
students
dents] may copy and paste form another's assignment instead of
a
This question was directed to 269 participants who used SNS for educational
investigating on their own.” Some of the participants (4.44%) stated
purposes.
that SNS are not a serious setting for education. An example of a
statement pertaining to this theme is, “Sharing on the webpage of
Table 8 the university or sending e-mail is more serious in my opinion.”
Factors which inhibit SNS use by faculty members in their courses.a
Table 9
Factors which inhibit SNS use by faculty members in their courses (in the open-ended “other” category).a
No need to use them 53 21.37 “I do not feel the need to use SNS”
Difficult to give up old habits 32 12.90 “I think that the traditional methods I use are good enough”
Time-consuming 29 11.69 “Use of SNS for education is time-consuming for me”
Students become accustomed to getting prepared 23 9.27 “Students utilize prepared information without checking its accuracy”
information
Not a serious setting for instruction 11 4.44 “I do not find virtual environments serious for a formal education process”
Makes students asocial individuals 6 2.42 “Though there is the word “social” in its name, I think that they make students asocial”
Virtual environments are unsuitable for education 1 0.40 “I do not find virtual environments suitable for education”
a
This question was directed to 248 participants who did not use SNS for educational purposes.
G. Akçayır / Computers in Human Behavior 71 (2017) 378e385 383
SNS can save time. I concur with Cao et al. (2013), who stated that a (e.g., a professional Twitter account), and they can use those ac-
current need exists to develop holistic models and informative counts purely for educational purposes. Thus, with some provided
guidelines for the use of SNS in courses. If this is not done, then information and guidelines, faculty members can be assured that
document sharing and communication will continue to be the there is not much to worry about concerning their privacy. If this
faculty members' main purposes for using SNS. They will not be step is taken, one of the most inhibiting factors can be eliminated.
oriented towards other usages. In that case, the negative attitudes The attitude of the faculty members that SNS are not useful for
indicated by some of the participants (20.31%) in the current study education (36.29%) casts a shadow on the use of SNS. While many
will be reinforced: they may perceive no strong need to use SNS for researchers have reported in the literature that SNS provide many
education. benefits when used in educational settings (e.g., enhancing per-
Other factors which motivated the faculty members to use SNS formance outcomes and student motivation, and raising their level
for education are to improve interaction with students (60.97%) and of engagement) (Akçayır & Akçayır, 2016), the faculty members'
to enhance collaboration among students (41.64%). Aydin (2014) responses to the open-ended questions show that some of them did
argued that SNS can increase teacher-student interaction. Howev- not feel the need to use SNS and did not view them as useful
er, Aydin (2014) also noted that when teachers engage in in- educational tools (21.37%). The reason for this attitude might be
teractions with their students via SNS, the students are prone to that they do not exactly know what to do with SNS in their courses,
adopt passive behaviors (e.g., view the teacher's profile, read the and so, they simply do not use them and do not try to understand
teacher's basic info, view the teacher's posts) rather than active whether SNS can be useful technologies for education. As Davis
behaviors (e.g., sending messages to the teacher, chatting with the (1989) suggested, perceived usefulness is an important factor
teacher, commenting on the teacher's posts). As a result, Aydin which affects the adoption and use of any technology.
(2014) concluded that the faculty members should increase not The findings of this study also reveal some conflicts between
only their interactions via SNS but also their face-to-face in- motivations and inhibitions. For example, though some faculty
teractions with their students. Therefore, it can be argued that members (66.17%) reported that the use of SNS saves time, others
faculty members' use of SNS should not be for undefined (or solely said that they are time-consuming (15.73%) and thus not so useful
online) increased interaction with students. The faculty members in courses. It is possible that those who said SNS might result in a
in the current study also stated that they used SNS because they waste of their time may be reporting this due to their own poor
increase collaboration among students. The literature supports this technology competency (Cao et al., 2013). Another possible expla-
result (Lampe, Wohn, Vitak, Ellison, & Wash, 2011) by providing nation is the attitude that the benefits to be gained from the use of
evidence that SNS offer opportunities for university students to SNS are not worth the required time that must be spent on them. As
collaboratively conduct classroom-related activities (e.g., arranging time is a relative concept, while one faculty member might think
study groups, learning about the course process). The current study that spending an hour on the use of SNS is too much, another might
indicates that some faculty members (41.64%) were aware of this think that spending even five or six hours is not that much.
potential, and that it motivated them to use SNS for educational Another important inhibiting factor is the faculty members'
purposes. reluctance to change their traditional roles (12.90%). Changing a
Another factor which motivated the faculty members to use SNS traditional role is seen as one of the hardest factors to overcome
is their popularity among students (6.69%). Called “digital natives”, when promoting the use of technology in education (Ertmer, 1999).
today's young people are eager to use technology actively in every Thus, it can be argued that resistance to change is may be the most
field, particularly for communicating with each other. From the “difficult to change” inhibiting factor found in this study.
comments of the faculty members, it is clear that their students are One of the surprising inhibiting factors is faculty members'
eager to use technology. When SNS are integrated into their cour- desire to protect students from potential harmful effects of SNS
ses, the students feel more interested in and motivated for the (e.g., students developing poor study habits by using prepared in-
courses. However, the question arises as to whether or not student formation instead of conducting their own research, or SNS trans-
preferences justify the use of SNS in courses; i.e., will that usage forming students into asocial individuals). As the open answers
help faculty and students to achieve educational outcomes? indicate, some faculty members thought that if students use SNS, it
might inhibit their research ability (9.27%). Existing research
6.2. Factors which inhibit the use of SNS in courses partially confirms these concerns. Students sometimes do tend to
prepare their assignments by copy-and-pasting from materials on
One of the main inhibiting factors found in the current study is the Internet. Thus, they may exhibit unethical behaviors (e.g.,
the faculty members' privacy concerns (37.50%). This finding also plagiarism, falsification), which would reduce the quality of their
can be seen in other studies in the literature (Dwyer, Hiltz, & education (Akçayır & Akçayır, 2017). Likewise, a few faculty
Passerini, 2007). There is a general consensus concerning the members (2.42%) also thought that if they use SNS for education,
importance of privacy and security settings on SNS (Sumuer, Esfer, the students may become asocial individuals. However, it is
& Yildirim, 2014). A potential explanation for these privacy con- commonly known that most within the current generation of stu-
cerns is the high education level of the participants. Better- dents already use SNS in their everyday lives and spend a signifi-
educated people tend to have greater concerns about their pri- cant amount of time on SNS (Reed, 2012). Finally, the faculty
vacy (Moran et al., 2012). Given that the participants in the current opinion (4.44%) that SNS are not serious settings for education also
study all possess a high level of education, it seems natural for them hinders their use of SNS. E-mail or professional web pages are
to have concerns about technology, especially when they are not viewed as more “serious” than SNS. Likewise, university students
very competent in its use. Another possible explanation for privacy perceive e-mail to be a more “appropriate” means to communicate
concerns being a top inhibiting factor is the complex security set- with a faculty member (Chu & Meulemans, 2008).
tings typically found in SNS (SiegelþGale, 2012). Some faculty
members might not know how to deal with this complexity, or they 7. Conclusion
might not want to waste their time investigating and adjusting
these settings. We should remember, however, that many SNS have This study examines a large sample of faculty members' actual
very sophisticated privacy policies and safeguards. Moreover, fac- uses of SNS for teaching in higher education, and identifies their
ulty members can open SNS accounts solely for professional uses motivations and inhibitions regarding SNS use in their courses. To
384 G. Akçayır / Computers in Human Behavior 71 (2017) 378e385
collect the data, an online survey was sent to faculty members at rate was relatively low. However, this study sample included 658
universities located within different geographical regions in Turkey. faculty members, representing a 95% confidence level and a 3.81%
The findings indicate that most of the faculty members were SNS margin of error e which is an acceptable margin of error according
users who stated that using SNS for education could be convenient. to Bartlett, Kotrlik, and Higgins (2001). Manca and Ranieri (2016a)
My examination of the faculty members' motivations reveals that also suggest that difficulties may arise concerning online surveys,
they perceived SNS as primarily a communication tool rather than such as failed delivery of the emailed survey due to spam filtering,
as a tool to create course content and materials. Overall, it can be and the tendency of many faculty not to regularly check their
argued that the participating faculty members probably did not institutional email because they prefer to use their personal ac-
know many methods to gainfully use SNS in their courses. But if counts. Online surveys additionally draw an average response rate
more of them knew some productive methods, they might view that is 11% lower than traditional instruments (Fan & Yan, 2010).
SNS as a useful tool for education in contrast to their current Finally, the participants' lack of familiarity with, or negative atti-
opinions. In short, most of the faculty members were probably not tudes concerning the topic may affect their willingness to complete
very competent at using SNS for education. This situation is likely the survey.
not only the case in Turkey but also in other countries, such as Italy
(Manca & Ranieri, 2016b), the UK (Brown, 2012), and the USA Acknowledgements
(Seaman & Tinti-Kane, 2013). Therefore, further research is neces-
sary to develop holistic models and to provide guidance for the This paper was a part of the author's Master's thesis, written
competent use of SNS in educational environments. under the supervision of Dr. Mehmet Akif Ocak at Gazi University.
Concerning inhibiting factors, the privacy concern was the main
reason that faculty members were unwilling to use SNS in educa-
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