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Total Internship Management Template Book

The document provides templates and guidelines for internship programs including evaluating student resumes, sample interview questions, an interview evaluation rubric, sample intern job descriptions, possible intern tasks, and templates for internship agreements, descriptions, career development plans, goal setting, work plans, orientations, evaluations and assessments.

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kakashi hatake
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0% found this document useful (0 votes)
164 views39 pages

Total Internship Management Template Book

The document provides templates and guidelines for internship programs including evaluating student resumes, sample interview questions, an interview evaluation rubric, sample intern job descriptions, possible intern tasks, and templates for internship agreements, descriptions, career development plans, goal setting, work plans, orientations, evaluations and assessments.

Uploaded by

kakashi hatake
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 39

Robert Shindell, Ph.D.

InternManagement
Internship Bridge, Inc. Templates
Table of Contents

Introduction 1

Evaluating Student Resumes 2

Sample Interview Questions 4

Interview Evaluation Rubric 5

Sample Intern Job Descriptions 6

List of Possible Intern Tasks 12

Internship Agreement Template 13

Internship Description Template 14

Intern Career Development Plan 15

Intern Goal Setting Template 17

Internship Goals and Objectives Template 18

Intern Work Plan Template 20

Internship Orientation Checklist 22

Weekly Activity Report Template 23

Intern Self-Assessment Template 24

Supervisor Assessment Template 26

Internship Program Assessment Template 28

Final Intern Evaluation Template (For Supervisor) 30

Final Internship Evaluation Template (For Intern) 33

Internal Internship Program Evaluation Template 36


1
2
Evaluating Student Resumes

Students look towards internships to provide them with their first professional experience. Resumes
submitted for internship opportunities may not contain prior experience working in a career field; rather, they
may comprise part-time employment, academic achievements or campus involvement. For this reason,
employers must search for evidence of skills using other strategies.
Campus Involvement

Students who have taken the time to get involved in campus organizations and activities have usually
developed strong time management and organization skills, as well as the ability to work within teams and
groups.

A resume that highlights a great deal of campus involvement is also a great indicator of a student's pride and
loyalty to their institution. Students who take the time to get involved on campus are invested in their
institution in the same way an employee is invested in a company.

Leadership Roles
For many students, taking on a leadership role is practice for leadership in the workplace. Students who have
served as orientation leaders, campus tour guides, student government representatives or mentors have
developed the skills necessary to lead others and communicate ideas effectively. Look for positions within
organizations as well, such as chair of a committee or vice-president of a group or organization. These
positions show responsibility and require a certain level of professionalism.

Academic Performance and Coursework


A high grade point average (GPA) does not always indicate a good internship candidate, but it does show that
the student finds value in knowledge and education. GPA is also a good indicator of a student's work ethic and
organization.

When searching for an intern, make sure that the potential candidate has completed any coursework that may
be necessary to successfully work within the professional setting. If your industry requires background
knowledge in a particular subject area, make sure the student has achieved that level before hiring them to fill
an intern position.

Always keep in mind that although GPA is an important factor in screening candidates, it is only one piece of
the puzzle. Make sure a student also possesses the other qualities you are looking for in an intern.

A word about GPA...


GPAs vary between institutions. A student in a more difficult academic program may have a GPA that is lower
than his or her peers.

Many of today's students are juggling external responsibilities along with going to college. A student who does
not have a high GPA may be working during the semester to pay for school.

GPAs take time to improve. A student who struggled early on may have had difficulty bringing up his or her
GPA, even when performing well.

3
High GPAs are more difficult to achieve in college than in high school. Average GPAs vary by institution, but
generally only a small fraction of students carry a 3.5 GPA or higher.

Prior Work Experience


Obviously, most students applying for internships do not have resumes full of professional work experience.
However, the jobs a student has worked can tell you a little something about his or her work ethic, dedication
and skill set. In addition, working any type of job requires punctuality and responsibility—two qualities any
employer would want in an intern.

Fast food, retail, summer camps—these are just some of the jobs seen most frequently on college student
resumes. Look beyond the job title and think about what skills and knowledge the student had to possess to
succeed in a particular environment. The student probably developed communication skills while working with
the public, trustworthiness while handling money transactions, patience while working with children, etc.
Athletic Involvement

Students who have participated in college athletic programs typically possess a great deal of personal
discipline because they have had to balance demanding practice schedules with coursework and classes.
Athletes are also accustomed to working as members of a team, and those skills can transfer easily into the
workplace.

4
Sample Interview Questions

Although the same steps used to hire full-time employees can be followed to hire interns, employers may find
that they need to adjust the interview format in order to fit the nature of the internship and the candidate's
experiences.

Because students generally lack professional experiences, internship interview questions should focus on
goals. Throughout the interview, ask questions that will help you determine if the internship you are offering
will be an appropriate experience for the candidate to meet his or her career goals.

When hiring an intern, place as much effort into the selection process as you would hiring a full-time
employee. An intern may become a future employee. You will be spend time and money to train the intern, so
choose someone you believe would be a good fit in your organization in the future.

Focus on future goals in place of professional experience:


• How do you think this internship experience will prepare you for your career?
• What are your plans for after graduation?
• Where do you see yourself in five/ten years?
• What are your long term and short term goals?

Look for: Answers that indicate that the student has thoughtfully considered his or her career path and is
planning to pursue a career related to your industry after graduation. In addition, an ideal internship candidate
will express a strong interest in the educational and learning value of the opportunity rather than to simply to
fulfill a requirement.

Inquire about academic experiences rather than professional:


• Tell me about a time when you had a heavy course load. How did you manage your time?
• How do you feel your campus involvement (if any) relates to the professional workplace?
• What has been your most rewarding college experience thus far?
• Why/how did you choose your major?
• What was your greatest achievement?
• What courses in your major have you completed thus far?

Look for: Answers that highlight the student's decision-making skills as well as his or her ability to manage
deadlines and academic coursework. Also, look for a student who can transfer the skills gained via campus
involvement into the professional workplace. It is also important to make sure that the student has completed
sufficient coursework and has the knowledge necessary to work at an internship level.

Ask questions to determine the candidate's work ethic:


• Tell me about a time when you had to work as a member of a team to complete a task. What role
did you fulfill?
• What was your favorite summer or part-time job? Why?
• What have you learned from your part-time or student jobs (if listed on resume)?
• Why did you choose the career field you would like to work in?
• What will motivate you in this position?
• Why do you think you will be successful in your chosen field?
• What do you believe is an intern's role in an organization/company?
5
Look for: Answers that show a student has found value in past experiences, including part-time or temporary
jobs. Look also for student responses that express responsibility, dedication, and a willingness to learn by
experience.

Analytical & Problem-Solving:


• Describe a situation when there seemed to be no way to complete a project and yet you found a
way. What happened?
• How do you handle projects with short deadlines that require precise calculations and analysis?
What is your approach?
• What kinds of problems have people recently called on you to solve? Tell me about your
contribution to solving the problem.
• Leadership & Interpersonal:
• What do you do differently from your classmates? What will you bring to the position that other
candidates with similar academic and work experience may not offer?
• Give an example of a situation when you had to compromise your own goals/objectives for the
sake of the team.
• Please describe a time when your work was harshly criticized? How did you react to this feedback?
• Talk about a group project when a team member was not fulfilling their commitments. How did you
deal with the person? What were the end results?

6
Sample Interview Evaluation Rubric

Correct Somewhat Incorrect


Question Listen For Score
5-4 3-2 1

How do you think this Answers that indicate that


internship experience the student has
thoughtfully considered his
____ X 2
will prepare you for
your career? or her career path and is
planning to pursue a career
What are your plans for related to your industry
____ X 2
after graduation? after graduation. In
addition, an ideal
What are your long internship candidate will
term and short term express a strong interest in
goals? the educational and
____ X 2
learning value of the
opportunity rather than to
simply to fulfill a
requirement.
Tell me about a time Answers that highlight the
when you had a heavy student's decision-making
course load. How did skills as well as his or her
____ X 2
you manage your time? ability to manage
deadlines and academic
coursework. Also, look for
a student who can transfer
What has been your the skills gained via
most rewarding college campus involvement into ____ X 2
experience thus far? the professional workplace.
It is also important to make
Why/how did you sure that the student has
choose your major? completed sufficient
coursework and has the ____ X 2
knowledge necessary to
work at an internship level.

Tell me about a time Answers that show a


when you had to work student has found value in
as a member of a team past experiences, including
part-time or temporary ____ X 2
to complete a task.
What role did you jobs. Look also for student
fulfill? responses that express
responsibility, dedication,
Why do you think you and a willingness to learn
will be successful in by experience. ____ X 2
your chosen field?

Additional Question ____ X 2

Additional Question ____ X 2

Possible Total 100

7
Sample Intern Job Descriptions

8
SAMPLE: MARKETING INTERNSHIP DESCRIPTION
INSURANCE COMPANY
STUDENT INTERN‐MARKETING DEPARTMENT

Internship Description: Our company has more than a century of experience as a personal lines insurance
carrier. Consistently ranked highest in customer satisfaction by its policyholders, our company is strong, stable
and financially secure.

Our office located in Lincoln, RI, is seeking an intern for our Marketing Department. This is a paid internship,
and the working hours are 37.50 hours per week during the summer months. The selected candidate will be
responsible for assisting and supporting the Marketing Department with a variety of social media and
marketing initiatives.

Job Functions and Responsibilities:


Social Media focus includes:
 Assist with social media engagement by helping manage social channels.
 Drafting and editing copy for social channels.
 Monitoring social media web analytics on a weekly basis (e.g. page views, twitter followers), and
provide reports of growth and other activity.
Marketing/advertising focus includes:
 Engaging with marketing teams on a regular basis to brainstorm ideas for new and innovative
marketing and social media campaigns.
 Assist with gathering data for marketing reports and supporting a variety of marketing and
 advertising programs.
General responsibilities include, but are not limited to:
 Researching industry‐specific sites (blogs, forums, etc.) for product reviews, customer comments, and
other relevant marketing information.
 Maintaining marketing program files.

Job Requirements:
 Must have excellent written and verbal communication skills.
 Knowledge and experience with Facebook, Twitter, YouTube and other social media platforms.
 Strong attention to detail and organizational skills.
 Property and casualty insurance knowledge a plus.
 Our internship is designed for individuals who are currently enrolled at an accredited college/university
and who will be continuing their undergraduate studies in the fall. Candidates should be seeking a
Bachelor’s degree in Marketing, Public Relations, Communications or Journalism.
 All applicants must submit a cover letter
 Transportation to and from the internship environment

Qualifications: Please see job description.


• Hours Per Week: 37.5 • Wage/ Salary: hourly

9
SAMPLE: PUBLIC RELATIONS INTERNSHIP DESCRIPTION
CORPORATE PUBLIC RELATIONS COMPANY
PUBLIC RELATIONS INTERN

Internship Description: Are you the next PR Superstar? If so, you’re going to need the skills and relevant work
experience to get your foot in the door of your first public relations job.
We take great pride in nurturing the up‐and‐coming public relations stars of tomorrow. Through our hands‐on,
year‐round corporate public relations internship program, students compete for a unique opportunity to work
alongside an award‐winning public relations team that develops innovative global programs to help support
the organization’s organization growth, client retention and profitability.

WORK WITH A GLOBAL LEADER Established in Rhode Island 175 years ago, we are a $4.6 billion organization
that insures more than one out of every three FORTUNE 1000 organizations and similar‐sized organizations in
nearly 200 countries. The organization, ranked 766 among FORTUNE Magazine’s largest organizations in
America, employs more than 5,100 people in 62 offices worldwide.

EXPERIENCE YOU WILL GAIN. Unlike internships at other organizations, our public relations interns gain
meaningful, real‐world experience in the four key areas that the most astute public relations practitioners
demonstrate competency in research, planning, implementation and evaluation. You can expect to develop
confidence and marketable skills by engaging in or assisting with many of the following activities:
 Preparing news releases, bylined articles, award nominations, fact sheets, executive biographies;
 Enhancing the organization’s social media presence, corporate Web site, corporate Intranet;
 Participating in strategy meetings, conference calls, media interviews;
 Monitoring earned media coverage using the latest research tools;
 Publishing the organization’s quarterly media coverage report;
 Supporting special events and site tours; and much more!

Qualifications: Only the best and brightest need apply


To be considered for the public relations Summer/Fall or Winter/Spring internship, you must:
 Maintain an overall GPA of 3.0 or higher;
 Major in public relations, communications, English, journalism or marketing;
 Plan to pursue a career in public relations; and
 Be a junior or senior in college
 Applicants are responsible for transportation to and from the internship experience

Hours are flexible and depend on the student’s class schedule, course requirements (if applicable) and
availability.
• Hours Per Week: 40 • Wage/ Salary: paid

Application Instructions: The chosen candidate can expect to work full‐time during summer 2012 and part‐
time (12‐15 hours per week) during fall 2012.

10
SAMPLE: COMMUNICATIONS / EDITORIAL INTERNSHIP DESCRIPTION
MULTI‐MEDIA NEWS ORGANIZATION
EDITORIAL INTERNSHIPS

Internship Description: We are a local multi‐media news organization serving communities


throughout Eastern Massachusetts. From more than 160 hyper‐local websites, to magazines and specialty
products, to 100 plus weekly and daily newspapers, we offer advertising solutions to both large and small
organizations.

Internship opportunities exist at our locations throughout eastern Massachusetts in all areas of our
organization. The internships offered provides an opportunity to experience a reporter's role and be part of a
news team working both in print and online. An intern is assigned to an editor and during the course of the
internship works closely with that editor to gather news, conduct interviews, write articles, and take
photographs and video. Interns can expect to have their work published in print and online on a regular basis.
An intern's hours are mutually agreed upon by the interns and his or her supervising editor, and should be
between 15 and 20 hours per week for a period of four to twelve plus weeks.

Internships are unpaid. There is a weekly minimum hour's requirement of 8 hours for college students, but
flexible schedules are available. Internships must be a requirement of the school for academic credits. Before
you begin your internship, documentation from the school will be required stating how many credits you will
receive, how many hours are you required to work per week, start and end dates of internship, and if your
supervisor is required to fill out an evaluation.

You will need to provide a resume and cover letter which outlines your goals for an internship.

Qualifications: Journalism, English, Communication or Media Major in a Bachelor's Degree


Program, Transportation

• Hours Per Week: 8+, Flexible

• Wage/ Salary: Unpaid


An Equal Opportunity Employer

11
SAMPLE: PSYCHOLOGY INTERNSHIP DESCRIPTION
YOUTH AND FAMILY SERVICES CORPORATION
BEHAVIOR SPECIALIST

Internship Description: We believe that every child has the right ‐ and should have the opportunity ‐ for full
inclusion in life. In 1997, we established a Youth and Family Services Program to help children with disabilities
learn the skills they need to become active, participating members of the larger community.

To support a child's development, we create individualized programs that are family‐centered, recognizing
that parents or guardians are a critical part of the implementation team. We bring together an
interdisciplinary team that supports and works with families to fins positive ways to deal with the many
challenges posed by a child's disabilities. Depending upon what services and expertise are needed, this
support team can be comprised of an administrator, treatment consultant, clinical supervisor, treatment
coordinator, and behavioral specialist.

Our Youth and Family Services Program is designed for eligible children ages 3‐21 with special health care
needs or who are at risk for chronic physical, developmental or behavioral conditions.

Our Home‐Based Therapeutic Services include:


 Behavior Management
 Social & Daily Living Skills
 Community Integration
 Parenting Skills Training

Qualifications:
 Must be 19 years old
 Must have an Associate Degree in human services or currently be enrolled in at least 6 semester hours
of relevant undergraduate coursework at an accredited college/university
 Must have a favorable criminal background check
 Must have a valid driver's license and access to an insured vehicle
 Must have a favorable driving record

• Hours Per Week: 20


• Wage/ Salary: competitive

12
SAMPLE: ENGINEERING INTERNSHIP DESCRIPTION
TECHNICAL CAREER EDUCATION
TEST ENGINEERING INTERN

Internship Description: The Test Engineering Intern will be responsible for developing and executing physical
and electrical performance testing to have more comprehensive characterization of fluid dispensing
equipment. Essential job duties and responsibilities include:
 developing test plans to effectively evaluate dispense equipment (valve, dispenser, barrel)
 performances, selecting the test methodology and instrumentation required, setup the test
equipment, execute tests, summarize their test results and conclude in a formal report format. Any
other duties will be assigned.

Qualifications:
 Pursuit of a mechanical, industrial or electrical engineering bachelor’s degree at least a junior in
standing.
 Self‐directed and motivated
 Technical Report Writing skills
 Proficient in Microsoft Office Preferred Skills and Abilities
 Familiar with Labview
 Familiar with National Instruments products
 Knowledge of physical and electrical measuring methods Working Conditions and Physical Demands
Mixed Environment of office, laboratory and manufacturing. To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily. Must be able to lift up to 20lbs
daily and 40lbs on occasion.
 10‐15 hours per week availability, $17/hour
 Transportation to and from internship experience

The requirements listed above are representative of the knowledge, skill, and/or ability required.
Reasonable accommodate may be made to enable individuals with disabilities to perform the essential
functions.

Drug‐Free Workplace in an effort to safeguard workplace health, safety, and productivity.

Employment is contingent upon passing a post offer drug screening and background check. Fully committed to
Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified
employees without regard to their race, gender, gender identity or expression, color, religion, sexual
orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other
characteristic prohibited by state or local law.

13
Possible Tasks for Interns to do for Targeted Areas:

Arts/Design
 Schedule/attend client meetings High Tech
 Brainstorm project ideas  Perform equipment maintenance
 Create artwork / client communication  Create reports/maintain files
 Organize/maintain documents on equipment
 Proofread client communications
 Maintain social media
 Create mood boards  Troubleshoot equipment issues
 Create portfolio of projects
Law
Medicine  Conduct legal research
 Conduct/participate in research projects  Attend staff/client meetings
 Maintain files  Organize files/notes
 Create spreadsheets for information  Answer phone calls
 Attend staff meetings with medical office staff  Type legal documents
 Attend patient consultations
Marketing/Advertising
Business/Finance  Maintain blog
 Create documents/spreadsheets  Update/revise website information
 Attend client and staff meetings  Attend/schedule client meetings
 Review financial information  Create/edit marketing plans
 Attend/participate in performance reviews  maintain social media
 Provide customer service
 Participate in training sessions Media/Journalism
 Create newsletters/client communication
Education  Distribute promotional material
 Decorate/organize classroom  Maintain blog
 Assist students with projects  Monitor social media
 Create/modify lesson plans  Prepare news releases
 Attend/participate in teacher/staff meetings
 Monitor student progress Non Profit
 Create communication to parents  Create fundraiser invitations/communications
 Contact/schedule volunteers
Government  Work on budgets
 Attend committee meetings  Prepare news releases
 Prepare meeting minutes  Type minutes from committee meetings
 Maintain blogs/social media
 Create/modify documents Science/Engineering
 Work with lobbyists  Clean/maintain laboratory space
 Assist with research projects  Develop/report on test plans
 Create reports
 Set up test equipment
 Assist in conducting tests

14
Internship Agreement

The following is designed to assist in providing a high-quality internship experience for both the intern and the
employer.
The intern and intern supervisor should complete this form together and agree to the terms outlined.

Student Information

Name:

Address:

Phone (Cell & Home)


Email:

School:

School Contact:

Internship Information
Company Name:

Company Address:

Intern Supervisor:

Supervisor Phone:

Supervisor E-mail:

Intern Mentor:

Mentor Phone:

Mentor E-mail:

15
Internship Description

Student internship will begin on ______________________ and end on _______________________________

Intern Title:

Description of
duties (may attach
other documents):

Expectations for
the following areas:

Wages/Compensation:
____________________________________________________________________________________

Travel:
________________________________________________________________________________________

Hours:
________________________________________________________________________________________

Overtime:
________________________________________________________________________________________

Dress code:
________________________________________________________________________________________

Housing needed:
________________________________________________________________________________________

Other:

16
Intern Career Development Plan Template

Intern Name: Date Prepared:

Supervisor Name: Date Reviewed w/ Supervisor:

Final Version Y/N: If Yes, Date Finalized:

Objective #1: (Insert Objective & Brief Description Here)


Planned Actual Task
Purpose for Pursuing Related Sub-Tasks Owner(s) Partner(s) Related Notes/Accomplishments
Completion Completion Complete

Objective #2: (Insert Objective & Brief Explanation Here)


Planned Actual Task
Purpose for Pursuing Related Sub-Tasks Owner(s) Partner(s) Related Notes/Accomplishments
Completion Completion Complete

17
Objective #3: (Insert Objective & Brief Explanation Here)
Planned Actual Task
Purpose for Pursuing Related Sub-Tasks Owner(s) Partner(s) Related Notes/Accomplishments
Completion Completion Complete

Objective #4: (insert Objective & Brief Explanation Here)


Planned Actual Task
Purpose for Pursuing Related Sub-Tasks Owner(s) Partner(s) Related Notes/Accomplishments
Completion Completion Complete

Objective #5: (Insert Objective & Brief Explanation Here)


Planned Actual Task
Purpose for Pursuing Related Sub-Tasks Owner(s) Partner(s) Related Notes/Accomplishments
Completion Completion Complete

18
Setting Goals
The intern and supervisor should discuss the following topics. This will help them agree to and define expectations,
actions and roles during the internship. Additional pages may be added if needed.

1. How will performance be evaluated?


__________________________________________________________________________________________________
__________________________________________________________________________________________________

2. What do you hope to experience or learn during this internship?


__________________________________________________________________________________________________
__________________________________________________________________________________________________

3. What type of projects will the intern be assigned to gain the experience outlined in the aforementioned goals?
__________________________________________________________________________________________________
__________________________________________________________________________________________________

4. What is expected from the school to ensure the intern receives credit (if applicable)?
__________________________________________________________________________________________________
__________________________________________________________________________________________________

Other Goals:
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

The Student Intern Agrees to:


• comply with the organization’s policies and procedures;
• follow protocols for dress, appropriate behavior, correspondence and work space maintenance;
• complete any necessary training prior to the internship;
• attend the internship site during scheduled work dates/times, notifying supervisor of absence or late arrival
with sufficient notice prior to start time;
• meet school requirements to receive academic credit (if applicable);
• perform responsibilities timely and satisfactorily; and
• inform intern supervisor of any problems or concerns.

The Supervisor and Organization Agree to:


• comply with the U.S. Department of Labor policies on paid/unpaid internships;
• adhere to all state and federal child labor laws;
• provide a safe work zone;
• conduct appropriate training for the student prior to the internship;
• assign an intern mentor for the student;
• establish a set work schedule and lesson plan for the student;
• provide the student with periodic feedback and constructive criticism;
• ensure the student’s learning goals are addressed;
• meet school requirements for student to receive academic credit (if applicable); and
• compensate the student according to agreed-upon rate.

We have discussed the topics listed above, and understand our roles, expectations and requirements during the term of
this internship.
Student Intern signature: __________________________________________ Date: ______________________

Intern Supervisor signature: ________________________________________ Date: ______________________


19
Intern Goals & Objectives Template

Please take a moment to summarize below the top 5 objectives, outcomes, and/or areas of responsibility established for your intern
as part of their internship experience.

OBJECTIVE #1:

Measures of success:
1.
2.
3.
4.
5.
OBJECTIVE #2

Measures of Success:
1.
2.
3.
4.
5.
OBJECTIVE #3:

Measures of Success:
1.
2.
3.
4.
5.
OBJECTIVE #4:

Measures of Success:
1.
2.
3.
4.
5.
OBJECTIVE #5:

Measures of Success:
1.
2.
3.
4.
5.

20
Competencies:

The following list represents recommended competencies against which you can evaluate the performance of your
intern. (Please feel free to modify this list as needed). During the mid- and end-of-internship review period, their
performance can be evaluated using the scale below.

1= Failed to meet expectations | 5= Exceeded expectations

1. Leadership Effectiveness: 1 2 3 4 5

2. Time Management: 1 2 3 4 5

3. Communication Skills: 1 2 3 4 5

4. Interpersonal Effectiveness: 1 2 3 4 5

5. Planning and Execution: 1 2 3 4 5

6. Group (Small and Large) 1 2 3 4 5

Facilitation:

7. Diversity and Inclusion: 1 2 3 4 5

8. Vision and Strategy: 1 2 3 4 5

9. Placeholder

10. Placeholder

21
Intern Work Plan

Intern Name: Date Prepared:

Supervisor Name: Date Reviewed w/ Supervisor:

Final Version Y/N: If Yes, Date Finalized:

Objective #1: (Insert Objective & Brief Description Here)


Planned Actual Task
Purpose for Pursuing Related Sub-Tasks Owner(s) Partner(s) Related Notes/Accomplishments
Completion Completion Complete

Objective #2: (Insert Objective & Brief Explanation Here)


Planned Actual Task
Purpose for Pursuing Related Sub-Tasks Owner(s) Partner(s) Related Notes/Accomplishments
Completion Completion Complete

22
Objective #3: (Insert Objective & Brief Explanation Here)
Planned Actual Task
Purpose for Pursuing Related Sub-Tasks Owner(s) Partner(s) Related Notes/Accomplishments
Completion Completion Complete

Objective #4: (insert Objective & Brief Explanation Here)


Planned Actual Task
Purpose for Pursuing Related Sub-Tasks Owner(s) Partner(s) Related Notes/Accomplishments
Completion Completion Complete

Objective #5: (Insert Objective & Brief Explanation Here)


Planned Actual Task
Purpose for Pursuing Related Sub-Tasks Owner(s) Partner(s) Related Notes/Accomplishments
Completion Completion Complete

23
Week 1 Intern Checklist

• Introduce intern to Co-workers and the rest of the organization.

• Provide intern with organization chart and contact list of key personnel

• Establish and agree upon working hours

• Provide intern with list of key contacts of where to find technical help (IT, HR, Etc.)

• Review employer expectations and job description

• Review company policies work and safety policies

• Establish expectations regarding the organizational dress code

• Review procedures for payment and reimbursement of travel expenses.

• Provide a tour of the facility

• Establish project timeframes and expectations/

• Review emergency and safety procedures

• Review and discuss the mission of the organization and how the intern fits into that role.

• Provide an overview of the customers of the organization

• Review expectations for intern on how to complete projects

• Engage student to seek academic credit for their internship from their school

• Outline opportunities to network within the organization.

• Greeting from C-level personnel

• Offer of employment rates for past interns

• This is only a partial list of suggestions. It is a good idea to follow your organizations formal “on-boarding”
program for all new employees as part of the interns orientation.

24
Intern Weekly Activity Report Template

INTERNSHIP WEEKLY ACTIVITY REPORT FOR THE WEEK ENDING:

WEEK NUMBER (PLEASE CIRCLE): 1 2 3 4 5 6 7 8 9 10 11 12 13 14

STUDENT (INTERN) NAME:

NUMBER OF HOURS SCHEDULED:

SUPERVISOR NAME:

NUMBER OF HOURS WORKED:

1. BRIEFLY SUMMARIZE YOUR WORK


ASSIGNMENTS SINCE WE LAST MET.

2. WHAT SPECIFIC INSIGHTS RELATIVE TO


YOUR FIELD OF STUDY HAVE YOU GAINED THE
PAST WEEK?

3. LIST ANY NEW IDEAS YOU HAVE FOR OUR


BUSINESS. WHAT NEXT STEPS WOULD YOU
PROPOSE?

4. ARE THERE ANY CHALLENGES, ISSUES, OR


CONCERNS THAT YOU ARE CURRENTLY
EXPERIENCING?

5. ADDITIONAL NOTES:

25
Intern Self-Assessment- Mid &/or End-of-Internship

Intern Name: Supervisor:

Host Employer: Mentor:

Objectives / Outcomes / Areas of Responsibility

Please take a moment to summarize below the top 5 objectives, outcomes, and/or areas of responsibility set out for you
as part of your summer experience. In the space provided beneath each of the objectives, please assess your
performance to-date. Wherever possible, please include examples that support your assessment.

OBJECTIVE #1:

SUMMARY OF PERFORMANCE:

OBJECTIVE #2:

SUMMARY OF PERFORMANCE:

OBJECTIVE #3:

SUMMARY OF PERFORMANCE:

OBJECTIVE #4:

SUMMARY OF PERFORMANCE:

OBJECTIVE #5:

SUMMARY OF PERFORMANCE:

Competencies
26
Please take a moment to evaluate your performance relative to the following competencies. Please place an x to the left
of the score that best represents your performance to-date. In the space provided beneath each competency, please
offer an example of how you have demonstrated this competency in practice. Please use the two sections labeled
“Placeholder” to add any additional competencies you feel were particularly relevant to your internship experience.

1= Failed to meet expectations | 5= Exceeded expectations

1. Leadership Effectiveness: 1 2 3 4 5

2. Time Management: 1 2 3 4 5

3. Communication Skills: 1 2 3 4 5

4. Interpersonal Effectiveness: 1 2 3 4 5

5. Planning and Execution: 1 2 3 4 5

6. Group Facilitation: (Small and Large) 1 2 3 4 5

7. Diversity and Inclusion: 1 2 3 4 5

8. Vision and Strategy: 1 2 3 4 5

9. Placeholder

10. Placeholder

Additional Comments

Please use the space provided below to provide any additional comments regarding your performance and/or your
internship to-date.

Supervisor Assessment - Mid &/or End-of-Internship


27
Intern Name: Supervisor:

Host Employer: Mentor:

Objectives / Outcomes / Areas of Responsibility

Please take a moment to summarize below the top 5 objectives, outcomes, and/or areas of responsibility set out for
your intern as part of their summer experience. In the space provided beneath each objective, please provide examples
of how they have performed to-date.

OBJECTIVE #1:

SUMMARY OF PERFORMANCE:

OBJECTIVE #2:
SUMMARY OF PERFORMANCE:

OBJECTIVE #3:
SUMMARY OF PERFORMANCE:

OBJECTIVE #4:
SUMMARY OF PERFORMANCE:

OBJECTIVE #5:
SUMMARY OF PERFORMANCE:

28
Competencies

Please take a moment to evaluate your intern on the following competencies. Please place an x to the left of the score
that best represents their performance to-date. In the space provided beneath each competency, please offer an
example of how the intern demonstrated this competency in practice. Please use the two sections labeled “Placeholder”
to add any additional competencies you feel were particularly relevant to their internship experience.

1= Failed to meet expectations | 5= Exceeded expectations

1. Leadership Effectiveness: 1 2 3 4 5

2. Time Management: 1 2 3 4 5

3. Communication Skills: 1 2 3 4 5

4. Interpersonal Effectiveness: 1 2 3 4 5

5. Planning and Execution: 1 2 3 4 5

6. Group (Small and Large) 1 2 3 4 5

Facilitation:

7. Diversity and Inclusion: 1 2 3 4 5

8. Vision and Strategy: 1 2 3 4 5

9. Placeholder

10. Placeholder

Additional Comments:

Please use the space provided to provide any additional comments regarding the performance of your intern to-date.

29
Internship Program Assessment
The internship assessment is designed to answer the following questions in preparation for implementing an internship
program at your organization: Is your organization prepared to manage an internship program? What value can an
internship program bring to your organization?

Answers to the following questions will provide the basis of the internship job description.
1. Would your company benefit from the work of interns to write, research, identify business leads and provide overall
organization support?
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

2. Would a formal internship program help your organization reduce staffing costs, including part-time and temporary
employee needs?
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

3. Would having interns benefit current staff members by providing managerial and supervisory experience?
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

4. Do you have the support of senior management?


__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

5. What are the goals of your organization’s internship program?


__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

6. What type of project work (research, writing, marketing support, sales support, etc.) needs to be completed?
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

7. Are specific skills required for the project work?


__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
30
8. Is there a preference for the intern’s area of study?
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

9. Can your organization offer opportunities for unique industry experiences during the internship?
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

10. What type of student are you willing to host? College High School College or High School
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

11. What type of work environment can you offer to an intern?


__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

12. Do you have a mentor committed to supervise an intern?


__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

13. Is this a paid or unpaid internship? If unpaid, are there alternative forms of compensation that could be offered?
__________________________________________________________________________________________________-
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

14. What are the dates for this internship?


__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

15. Is this a part-time or full-time internship opportunity?


__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

31
Final Intern Evaluation by Intern Supervisor

Name of Intern: ___________________________________________________________________________

Date: ___________________________________________________________________________________

Name of Intern Supervisor: __________________________________________________________________

Name of Intern Mentor: _____________________________________________________________________

Please provide your candid evaluation of this student’s performance or skill level in each of the following areas. This
evaluation is not confidential and we encourage you to share it with the student. The student may also wish to use this
evaluation form as a reference for future employment. Feel free to use additional pages or write a letter of support for
the student’s use in seeking future employment.

Skill Assessment
On a scale of 1 to 5, please evaluate the intern’s performance in each of the following areas.
1=Lacks this skill 2=Limited/minimal skill level 3=Adequate/average skill level
4=Above average skill level 5=Exceptional skill level N /A=Not Applicable

1. Communication skills
____ a. Demonstrates oral communication skills required for the job
____ b. Writes clearly and concisely
____ c. Is willing to speak up, communicate information and ask questions
____ d. Listens to feedback and works to improve

2. Problem-solving/decision-making skills
____ a. Analyzes situations and takes appropriate action
____ b. Offers creative solutions to problems
____ c. Collects and analyzes information relevant to completing a task and establishes a course of action
within the given timeframe
____ d. Resolves problems in an appropriate timeframe

3. Teamwork
____ a. Establishes rapport and credibility among team members
____ b. Shares information and resources with others
____ c. Assists and cooperates with co-workers
____ d. Demonstrates willingness to put forth extra time and effort
____ e. Assumes appropriate leadership role(s)

4. Self-management
____ a. Produces high-quality, accurate work
____ b. Seeks new strategies when current approach is not effective
____ c. Displays good judgment and establishes priorities
____ d. Uses time efficiently
____ e. Demonstrates ethical behavior
____ f. Arrives on time and maintains agreed hours

32
5. Initiative
____ a. Seeks opportunities to learn
____ b. Takes initiative to get a job done, even if not specifically told to do so
____ c. Acts decisively on critical issues
____ d. Overcomes obstacles and problems
____ e. Sets and communicates goals; follows up with results

6. Technical skills
____ a. Possesses the technical skills required for this position
____ b. Is willing to learn new skills and enhance existing technical skills
____ c. Uses appropriate technology for tasks
____ d. Uses technology to perform effectively

Comments
1. Please discuss whether this student successfully completed the learning objectives you discussed and whether your
expectations were met or exceeded.
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

2. What would you recommend for this student to do following his/her internship to make him/her better prepared for
the workplace (e.g., courses, activities, skills acquisition, programs)? Please be as specific as possible.
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

3. How would you rate the level of involvement you had with the college/university with this internship experience?
very involved somewhat involved not at all involved

4. In terms of preparation for the internship, the student’s prior academic coursework was:
very useful of some use not very useful

5. Please indicate areas or topics to be discussed that would make the student more academically prepared for this
internship experience.
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

6. Please assess the job responsibilities you assigned to your intern:

difficult to achieve challenging, but attainable not challenging

33
Overall Evaluation

1. Given your expectations for this internship, this student’s overall performance (in comparison with all other students
performing similar duties) was in the:
top 5% top 25% top 50% lower 50% of all students

2. How would you assess the intern’s overall performance?


outstanding above average satisfactory below average unsatisfactory

3. Additional comments:
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

34
Final Internship Evaluation by Student Intern

Name of Intern: ___________________________________________________________________________

Date: ___________________________________________________________________________________

Name of Intern Supervisor: _________________________________________________________________

Name of Intern Mentor: _____________________________________________________________________

This form is designed to help you reflect upon your internship experiences and also to provide feedback to your
employer. Feel free to use additional pages for further comments. The employer may use the comments provided as a
testimonial for the company and its future internship programs.

Assess Your Skills


To what degree did your skills improve as a result of this internship experience?
0=No Change 1=Small Improvement 2=Moderate Improvement 3=Large Improvement
____ a. Written communication
____ b. Oral communication
____ c. Problem solving
____ d. Decision making
____ e. Interpersonal/teamwork
____ f. Self-management
____ g. Initiative
____ h. Leadership
____ i. Word-processing and/or data entry
____ j. Spreadsheet and/or database
____ k. Internet/e-mail
____ l. General knowledge of business
____ m.Specific job/industry knowledge
____ n. Other office skills (filing, photocopying, etc.)
____ o. Other:

Evaluate Your Performance


On a scale of 1 to 5, please evaluate your performance in each of the following areas.
1=Lack this skill 2=Limited/minimal skill level 3=Adequate/average skill level
4=Above average skill level 5=Exceptional skill level N /A=Not Applicable

1. Communication skills
____ a. Demonstrate oral communication skills required for the job
____ b. Write clearly and concisely
____ c. Willing to speak up, communicate information and ask questions
____ d. Listen to feedback and work to improve

2. Problem-solving/decision-making skills
____ a. Analyze situations and take appropriate action
____ b. Offer creative solutions to problems
____ c. Collect and analyze information relevant to completing a task and establish a course of action within the given
timeframe
____ d. Resolve problems in an appropriate timeframe

35
3. Teamwork
____ a. Establish rapport and credibility among team members
____ b. Share information and resources with others
____ c. Assist and cooperate with co-workers
____ d. Demonstrate willingness to put forth extra time and effort
____ e. Assume appropriate leadership role(s)

4. Self-management
____ a. Produce high-quality, accurate work
____ b. Seek new strategies when current approach is not effective
____ c. Display good judgment and establish priorities
____ d. Use time efficiently
____ e. Demonstrate ethical behavior
____ f. Arrive on time and maintain agreed-upon hours

5. Initiative
____ a. Seek opportunities to learn
____ b. Take initiative to get a job done, even if not specifically told to do so
____ c. Act decisively on critical issues
____ d. Overcome obstacles and problems
____ e. Set and communicate goals; follow up with results

6. Technical skills
____ a. Possess the technical skills required for this position
____ b. Willing to learn new skills and enhance existing technical skills
____ c. Use appropriate technology for tasks
____ d. Use technology to perform effectively

Comments
1. In terms of preparation for your learning experience, your prior academic coursework was:
very useful of some use not very useful

2. In terms of preparation for your learning experience, your prior work experience was:
very useful of some use not very useful

3. How would you assess your overall performance?


outstanding above average satisfactory below average unsatisfactory

Assess the Program


1. The job orientation provided to you by your employer was:
very thorough sufficient inadequate

2. How well did the internship meet your pre-defined learning goals?

3. Please assess the job responsibilities your employer assigned to you:

difficult to achieve challenging, but attainable not challenging

36
4. Please assess your intern supervisor.
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

5. Please assess your intern mentor.


__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

6. Are you more or less interested in working for this organization as a result of your internship?
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

7. What was the best part of your internship experience?


__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

8. How would you assess the overall educational value of your internship experience?
very valuable generally worthwhile of some value very limited value/no value

9. What suggestions do you have to improve the quality of this internship (please include any specific recommendations
you have that might be useful to your employer supervisor or your faculty coordinator)?
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

10. Additional comments:


__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

37
Internal Internship Program Evaluation by Intern Supervisor

Please provide your candid evaluation of the internship program. Feel free to use additional pages for further
comments.

Name of Intern: __________________________________________________________________________

Date: __________________________________________________________________________________

Name of Intern Supervisor: _________________________________________________________________

Name of Intern Mentor: ____________________________________________________________________

1. How well did the internship meet the pre-defined goals of the intern?
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

2. How well did the internship meet the pre-defined goals of the organization (did the internship address the
organization’s needs)?
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

3. What were the advantages of the internship program for your organization?
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

4. Describe the challenges of the internship program.


__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

5. How would you assess the overall value the intern provided to your organization?
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

6. How can the internship program be improved?


__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________

7. Additional comments:
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
________________________________________________________________________________________________
38

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