Perfect Care Elite

GC9642

Philips Consumer Lifestyle

Service Manual
Product information
Fast & powerful crease removal • Power cord length: 1.8 m
• Soleplate: T-Ionic Glide • Hose storage: hose storage compartment
• OptimalTemp Technology • Hose length: 1.7 m
• Safe rest • Open handle
• Silent Steam Technology
• Vertical steam Sustainability
• Pressure: Up to 7.2 bar • ECO setting
• Variable steam settings • Energy saving: 50% energy reduction
• Steam output control • Warranty: 2 year(s)
• Steam tip
• Power: 2400 W Calc management
• Constant vertical steam • Suitable for tap water
• Steam boost: 440 g • Calc clean reminder
• Continuous steam output: 135 g/min • Calc clean solution: Easy De-Calc Plus

Easy to use Technical information

• Safe for all fabrics: Even for delicates like silks
• Voltage : 220 - 240 V
• Water tank capacity: 1800 ml
• Dimensions:
• Filling and emptying water: Detachable water tank, Packaging : 31 x 35 x 51 cm
Extra large filling hole Product : 23.3 x 28.5 x 45.3 cm
• Refill any time • Weight:
• Heat-up time: 2 min Iron : 0.8 kg
• Ultra light and comfortable Iron + Base : 5.1 kg
• Safety auto off
• Storage solution: Carry lock
• Cord freedom (swivel): 180 degree cord freedom
• Low water alarm
• Cord storage: Cord storage compartment

Published by Philips Consumer Lifestyle Printed in the Netherlands © Copyright reserved Subject to modification

15/10
Disassembly advice Iron & Lock assy
GC9642

INLAY & LIGHT STRIP 1 FRONT LOCK SLIDER SPRING 16H

MICROSWITCH & REFLECTOR ASSY 2 FRONT LOCK CATCH SPRING 16G

TRIGGER SPRING 4 Remove Screw J1 - J5

Remove Tray
TRIGGER 5 Remove FRONT LOCK SLIDER SPRING 16H
Remove Lock assy
HOUSING CAP 6
Remove Screw K1, K2, K3 & K4
Remove Front lock bracket
HOUSING 8
Remove FRONT LOCK CATCH SPRING 16G
Remove Screw A1
Remove INLAY & LIGHT STRIP 1
Remove Screw B1, B2, B3 & B4
Remove MICRO SWITCH & REFLECTOR ASSY 2 UI POWER BOARD 23
Remove TRIGGER SPRING 4
Remove TRIGGER 5
BUTTON FRAME 24
Remove HOUSING CAP 6
POWER BUTTON 25
Remove Screw C1
Remove Screw D1 & D2 Remove TRAY 18
Remove HOUSING 8 Remove Screw L1, L2 & L3
Remove IU BOARD PCBA 23
Remove Screw M1 & M2
Remove BUTTON FRAME 24
GROMMET 7 Remove POWER BUTTON 25

CORD CLAMP 9

RUBBER BUNG 11 & RYTON RING 12

CHASSIS 10

SOLEPLATE ASSY 13

Remove Screw E1 & E2

Remove GROMMET 7
Remove Screw F1 & F2
Remove CORD CLAMP 9
Disconnect All wire connection
Remove RUBBER BUNG 11
Remove RYTON RING 12
Remove Mica sheet
Remove Screw G1, G2, G3 & G4
Remove CHASSIS 10
Remove SOLEPLATE ASSY 13
Remove Screw H1
Remove Thermistor

2-13
Disassembly advice Stand
GC9642

WATER TANK ASSY 15 SAFETY CAP 38B

TRAY RUBBER CAP 17 SAFETY VALVE 38A

BUNG 51 E-VALVE 37

STAND TOP 19 RINSE CAP ASSY 42

RETURN TUBE 29 SPACER TOP 46

Remove WATER TANK ASSY 15 SPACER BOTTOM 47

Remove TRAY RUBBER CAP 17
Remove BUNG 51 BOILER ASSY 36
Remove Screw A1 - A10
Remove SAFETY CAP 38B
Remove STAND TOP 19
Remove SAFETY VALVE 38A
Remove RETURN TUBE 29
Remove E-VALVE 37
Remove Hose clip
Remove BRAIDED RUBBER HOSE 33
Remove Screw D1 - D5
INLET SUPPORT SEAL 30
Remove RINSE CAP 42
INLET SUPPORT PLATE 31 Remove SPACER TOP 46
Remove SPACER BOTTOM 47
INLET COUPLING SUPPORT 32 Remove BOILER ASSY 36

Remove Screw B1 & B2

Remove INLET SUPPORT SEAL 30
Remove INLET COUPLING PLATE 31
CLAMPING PLATE 45
Disconnect Tube
Remove INLET COUPLING SUPPORT 32 CORD SET 43

CORD CLAMP 44

POWER BOARD PCBA ASSY 20 HOSE CORD MTD ASSY 14

PCBA HOLDER 21 BELT LOOP LEFT 49 & RIGHT 48

HALL SENSOR PCBA ASSY 22 STAND BOTTOM 50

Remove Screw E1 & E2

PUMP SUPPORT 28A & 18B
Remove CLAMPING PLATE 45
CORRUGATED ELBOW TUBE 27 Remove CORD SET 43
Remove Screw F1 & F2
BRAIDED RUBBER HOSE 33 Remove CORD CLAMP 44
Remove HOSE CORD MTD ASSY 14
PUMP ASSY 26 Remove Screw G1, G2 & G3

Remove Screw C1 - C5 Remove BELT LOOP LEFT 49

Remove POWER BOARD PCBA ASSY 20 Remove Screw H1, H2 & H3

Remove PCBA HOLDER 21 Remove BELT LOOP RIGHT 48

Disconnect All wire connection Remove STAND BOTTOM 50

Remove HALL SENSOR PCBA ASSY 22

Remove PUMP SURPPORT 28A & 18B
Remove CORRUGATED ELBOW TUBE 27
Remove Inox clamp
Remove Hose clip
Remove BRAIDED RUBBER HOSE 33
Remove PUMP ASSY 26

3-13
Service parts lists Iron & Stand
GC9642

Pos Service code Description Pos Service code Description

1 4239 021 88451 Inlay & Light strip 15 4239 021 88631 Water tank assy
2 4239 026 61311 Reflector assy 16G 4239 014 55091 Front lock catch spring
3 4239 021 87002 LED wire assy 16H 4239 014 55011 Front lock slider spring
4 4239 014 55381 Trigger spring 17 4239 015 59731 Tray rubber cap
5 4239 026 61911 Trigger 18B 4239 015 61641 Pump support outlet
6 4239 015 61511 Housing cap 19 4239 021 88851 Stand top
8 4239 021 88581 Housing & Deco plate 19A Tray
10 4239 026 61291 Chassis 19B Front Lock assy
11 4239 015 59781 Rubber bung 19C Stand top molded
12 4239 015 70153 Ryton ring 20 4239 021 87372 Power board PCBA assy
13 4239 021 86871 Soleplate Mtd assy 21 4239 026 61591 PCBA holder
14 4239 021 88592 Hose cord Mtd assy 22 4239 021 87391 Hall sensor PCBA assy
23 4239 021 87382 IU board PCBA assy
24 4239 021 88481 Button frame
25 4239 021 88491 Power button
26 4239 021 86591 Pump assy
27 4239 015 61551 Corrugated elbow tube
28A 4239 015 61631 Pump support inlet
29 4239 015 59321 Return tube
30 4239 015 61571 Inlet support seal
31 4239 021 88461 Inlet coupling plate
32 4239 026 61601 Inlet coupling support
33 4239 015 61381 Braided rubber hose
34 4239 010 10281 Hose clip
35 4239 010 10261 Inox clamp
36 4239 010 14061 Boiler assy (1700 W)
37 4239 010 13831 E-valve (7 bar)
38A 4239 010 13821 Safety valve (8 bar)
38B 4239 015 59211 Safety cap Nat
39 4239 021 86971 Water probe assy
40 4239 026 42581 Boiler support bracket
41 4239 015 70153 Ryton ring (Boiler)
42 4239 021 88391 Rinse cap assy
43 2422 070 98592 Cordset (EU)
44 4239 026 26273 Cord clamp
45 4239 010 00283 Clamping plate
46 4239 026 51241 Spacer top
47 4239 026 32181 Spacer bottom
50 4239 021 88611 Stand bottom assy
51 4239 015 52342 Bung

4-13
Exploded view Iron
GC9642

B2 B1 B3
14

B4
2

7
4

5
E1
E2
6 A1 F1 F2
9
C1

8
10
D1
D2

G1
11 G3
G4 G2
H1
12 13

5-13
Exploded view Stand
GC9642

16H
17

K2
15 K1 19B
K4
K3
Front
lock 19
bracket 16G
J1
19C
J5
J4 19A

J2
J3

C1 20
C2
C3
C4 23
L1
29
C5 D2 24
33 L2
38B D1 L3 M2
26 37
21 38A
M1
27 28A
18B 36
B2 25
46
39 47
B1
42
22
30
31 H1
E2 H2
32 40 E1

45 48
F1 F2 A2

44
H3
A4

G1 A3
A6
G2
A5 50 51
A8
A1
A7 A10
49 G3 A9

6-13
Wiring Diagram
GC9642
1001
3001 TEA1721AT/N1D
9001 LIVE 8001
47R/2W 4001
7 6
1 Drain Source
Fusible WW 1.0mH/0.1A
Flex L GF1M
NOPOP
2001 3045 8002 4 5
100nF 1M,0.5W BZG03 FB VCC
GND
275V (1206) C200
3003 2004 3002 1,2,3 2005 3004
2006
9002 3028 18k,1% 10pF/50V 2k21,1% 10µF 100nF/50V 1.5,1% Jumper-18mm
2002 2003 VCC1 VCC2
10D471k (0805) (0805) (0805) 50V (0805) (1206)
1 4.7µF 4.7µF
MOV 400V 400V *
Flex N
9003 3046
1 1M,0.5W 8003 3060
8004 4002 8006 1003
(Axial) BZG03 0R,5%
Iron N ES1JL 1.5mH/0.25A ES1JL 78L33ACHX
C200 (1206)
9004 +24V VCC 2.4V
3 1 3007
1
1k,5%(1206) ADC-REF
Boiler N
8008 2007 2008 3005 2009 2 2010 2011 8005
8007
BZX384 220µF 100nF/50V 270k,5% 100µF 220µF 100nF/50V BZT52
BGY20J
VCC B24 35V (0805) (0805) 35V 10V (0805) C2V0S-7-F
7008
BC856
Jumper-6mm

1 3049 4006
ZCD 21 17
PD7/AD15 VCC VCC
1k,5%(MF) 2032 2033 Inductor
8013 3048 10µF 100nF 10mH
2.4V
BAS16 47k,5%(1206) 10V 50V
(1206) (1206)
3017
3k6,1%
(0805)
9007 3016 4007
Boiler-Temp1 4 32
1 PA2/AD2/DAC0 AVCC VCC2
+24V +24V
2 1k,0.25W 2014 2015 Inductor
2022
Header 2
(0805) 10µF 100nF 10mH
100nF/50V 3012
10V 50V
(0805) 10k,5%
(1206) (1206)
(0805)
7003
BC846B
2.4V
15 Buzzer Drv 3011 4003
PC1/SCL Buzzer
3019 10k,5%(MF) (PKM13EPY4002-B0)
3k6,1%(0805)
9008 3018 Boiler-Temp2 5
1 PA1/AD1
2 1k,0.25W
(1206) 2023
Header 2 100nF/50V +24V
7007 +24V LIVE
(1206)
BC846B
3042 3041 Iron LED 16 8010
PC0/SDA BAS16
3039 1k,5% 1k,5%
(1206) (1206) 4005
220R,0.5W(MF) ALE7PB24
3013
2026 2.4V 1k,5%
8011
100nF/50V (0805)
BAS16
(0805) 9006
3038 1
Boiler L
9016 3k6,1%
(1206) 14 Boyler Rly 3014 +24V LIVE
1 3037 7002
SG-Temp 3 PC2
2 PA3/AD3/DAC1 10k,5%(MF) BC846B
3 1k,0.25W
VCC2 (0805) 2025 3015 8009
Header 3 100nF/50V 10k,5% BAS16
(1206) (0805) 4004
3036 1002 ALE7PB24
4k7 ATMEL-XMEGA16E5 3008
(1206) 1k,5%
3035 Comms In 2 (0805)
1k(0805) PA4/AD4 9005
1
VCC 2024 Iron L
100nF/50V 3009
(1206) 13 SG Rly 7001 LIVE
PC3
8016 10k,5%(MF) BC846B
BAS16 9010
9017 2016 2013 3010
3040 Water Level 9 12 10k,5% 1 Pump L
1 PC7 PC4 (0805) (Red wire)
1k(0805)
63756-1 220pF X1 220pF X1 9009
8012 2012 1 Pump N
VCC1 VCC1 BAS16 10 11 (Blue wire)
PC6 PC5
3024
3061 22pF/50V(0805) 10R,1W
10k,5% VCC1 (WW)
9020 (0805)
Tank-Empty 26
1 PD2/AD10
2 20 Evalve1-Drv 3020 7009 3023
VCC1 VCC1 PR0
3 BTA204W 100R,1W
1k,5%(1206) 3021
2028 (WW)
Header 3 10µF/10V 3054 3055
7004 470R,5%
(1206) 10k 10k 3022 2017 2018
BC846B (0805)
(0805) (1206) 10k,5% 10nF/50V 1nF/400V
3043 Eco-Sw 27 19
PD1/AD9 PR1 (0805) (0805) (X2 Cap)
1k(0805)
3044 Pwr-Sw 28
PD0/AD8 9011
1k(0805) 1 Pump N
9019
3047 Turbo-LED 29 (Blue wire)
1 PA7/AD7 3030
2 10k(0805)
10R,1W
3 3050 VCC1
Pwr-LED 24 (WW)
4 PD4/AD12
5 10k(0805)
6 3051 Eco-LED 23
PD5/AD13 22 Evalve2-Drv 3025 7010 3029
7 PD6/AD14
10k(0805) BTA204W 100R,1W
8 +24V 1k,5%(1206) 3026
2029 2027 3052 (WW)
9 100nF 100nF Decal-LED 30
PA6/AD6 7005 470R,5%
Header 9 50V 50V 10k(0805) (0805) 3027 2019 2020
BC846B
(1206) (1206) 3053 10k,5% 10nF/50V 1nF/400V
Rinse-LED 31
VCC PA5/AD5 (0805) (0805) (X2 Cap)
10k(0805)
9021
PData 7
1 PDI VCC1
2 9013
1 Pump N
3
3006 (Blue wire)
4 10k,5%
25 Pump-Drv 3031
5 (0805) 7011
PD3/AD11
6 PClk 8 1k,5%(1206) 3032 BT168
Header PDI/RESET
GND GND 7006 10k,5%
3x2 3033 2021 3034
BC846B (0805)
1 18 10k,5% 10nF/50V 20R,1W
3059 (0805) (0805) (WW)

0R,5%(1206)

7-13
Repair instructions
GC9642
• Due to the high wattage of the iron, only the specified cord set must be used.
• Should damage be observed on the CORDSET 43, it must be replaced. Continued usage is not allowed.
• If STAND BOTTOM ASSY 50 is provided without type plate information eg. Type number, voltage etc. When replacing the
Stand Bottom Assy, engrave the type number & voltage on the type plate with a sharp object.
• After the product has been repaired, it should function properly and has to meet the safety requirements & legal regulation
as laid down & officially established at this moment.
• The following tests are common checks that are conducted on a repaired product before it is returned to the consumer.

1. Soleplate temperature
Check the soleplate temperature is within IEC requirement.

Soleplate temperature (Deg C)

=
Materials, for example
Test-
Minimum Maximum point

=
120 143 All fabric types

2. Leakage current
Check that leakage current is within IEC requirement.
Measure leakage current between LIVE/NEUTRAL & EARTH.
IEC requirement is that at 230 V supply, the EARTH leakage current must be less than 0.75 mA.

3. Water leakage / Functionality

Check that there is no water leakage from any part of product during operation.
Check that the functionality of the product (product dependent) eg. Steaming, variable steam, SOS, ASO etc is working
properly.

4. Loose part
Check that there are no loose parts eg. Extra screws in the product that can cause short-circuit or product malfunctions.

5. Fuse open circuit

When replacing fuse, to also service the water tubes which is probably choked with calc.

6. Self-Check mode

6.1. Introduction of Self-Check mode

Self-Check mode is NOT an exhaustive diagnosis, but a quick preliminary check on all the hardware function.
Further test and troubleshooting may still be required by Service Center to identify the root cause.

6.2. Before start Self-Check mode, please do the following checking

1. Make sure Soleplate is cold (< 100 °C)
2. Make sure Boiler is cold (< 100 °C)
3. Make sure Boiler is empty
4. Water tank with water above min mark
5. Water tank is NOT attached to the system
6. Power meter in place to monitor system power

8-13
Repair instructions
GC9642
6.3. Enter Self Check Mode Process Flow Chart

Start If fail to enter Self-Check mode,

could be due to:
1. No power to PCBA
2. Buttons malfunction
Press and hold Power 3. Steam trigger malfunction *
& ECO buttons 4. Timing incorrect

* Refer to Trouble shooting tip #9

Turn on mains power / - trigger press is not detected
Wait for at
Plug in mains cord without
least 5 sec
releasing buttons

Tank empty NO Turn off mains power /

LED turns on? Unplug in mains cord
NO
YES

Release the two buttons, Press steam trigger twice Enter

tank empty LED will within 1 sec before tank Self-Check mode
remain on for 3 sec empty LED turns off successfully?

YES

Entered
Self-Check mode

9-13
Repair instructions

6.4 Perform Self-Check mode Process Flow Chart

Power LED (blue) & Tank

Empty LED (amber) slow Refer TS tip #2
blink alternately

Turn On: NOK

• Pump for 2 sec
OK Power LED (blue) & Tank
Entered Display software • Buzzer Check zero-crossing
Empty LED (amber) slow
Self-Check mode version • ECO LED (green) detection circuit
blink simultaneously
• Rinse LED (amber)
• Iron LED (blue)

Record down the Press Power button

LEDs that light up
Check pump, buzzer,
ECO LED, Rinse LED, •
Check Turbo LED
Iron LED • Turbo LED (white) On

Refer TS tip #1 Refer TS tip #3

OK Check iron temperature
sensing circuit

• ECO LED (green ) fast blink

Check power meter: NOK
Refer TS tip #5 • Turn on Iron heater for 2
400 ˜ 600W
sec if iron is cold
Turbo LED (white) and
Tank Empty LED (amber)
Press ECO button slow blink alternately

• ECO LED (green) remains On

Refer TS tip #4
•
• Power LED (blue) On

Attach water tank Refer TS tip #8

• Tank empty LED

Check boiler OK (amber) fast blink
• Tank empty LED (Amber) NOK Power LED (blue) &
temperature remains On Turbo LED (white)
• Turn on boiler heater
sensing circuit • Check water level probe slow blink alternately
for 2 sec if boiler is cold

NOK OK
ECO LED (green) and Check power meter:
Tank Empty LED (Amber) Iron LED (blue)
1500 ˜ 1900W
slow blink alternately slow blinks

Press steam trigger & hold

Refer TS tip #7
Refer TS tip #6
• Iron LED (blu e) remains On
• E-valve open

Release steam trigger

Check steam trigger
and e-valve
• E-valve open
• ECO LED (green) and Check e-valve
Tank Empty LED (Amber) and LEDs
Refer TS tip #9 slow blink alternately
System activities

Technician actions
Self-Check mode
Troubleshooting tips to refer is completed
successfully

10-13
Repair instructions
GC9642
6.5. Troubleshooting Tips

1. No pumping sound, fault could be on: TS tip #1

a) Pump  check by apply AC voltage directly

b) Power PCBA  check by driving a known good pump
c) Connection  check wire continuity

2. No buzzer sound, fault should be on Power PCBA

3. Iron LED does not light up as specified, fault could be on:

a) Iron LED and hose cord wiring  disconnect connector 9016 from Power PCBA and measure across
pin 3 at female side and iron Neutral to check diode characteristics
b) Power PCBA  check by test another board
4. Other LEDs do not light up as specified, fault should be on one of PCBAs or interconnection

1. Zero-crossing detection circuit error, fault should be on PCBA TS tip #2

1. LEDs do not light up as specified, fault should be on one of PCBAs or TS tip #3

interconnection

1. Iron temperature sensing circuit error, fault could be on: TS tip #4

a) Thermistor  check the resistance, should be around 200+ kΩ)

b) Power PCBA  check by test another board
c) Connection  check wire continuity, especially hose cord

1. Iron heater power does not show in the power meter, fault could be due to: TS tip #5

a) Iron is too hot  cool down and try again

b) Iron fuse or heating element Open Circuit  check resistance between Iron Live and Neutral signal
c) Power PCBA  check by test another board

1. Boiler temperature sensing circuit error, fault could be due to: TS tip #6

a) Thermistor  check the resistance, should be around 200+ kΩ)

b) Power PCBA  check by test another board
c) Connection  check wire continuity

1. Boiler heater power does not show in the power meter, fault could be due to: TS tip #7

a) Boiler is too hot  cool down and try again

b) Boiler fuse or heating element Open Circuit  check resistance between Boiler Live and Neutral signal
c) Power PCBA  check by test another board

1. Water probe error, fault could be due to: TS tip #8

a) There is water inside boiler  pour out water and test again
b) Probe reaches end of life  replace probe and test again
c) Connection  check wire continuity
d) Power PCBA  check by test another board

1. E-valve does not open when steam trigger is pressed: TS tip #9

- If iron LED still keeps blinking, trigger press is not detected, fault could be on:
a) Trigger mechanism or hose cord connection  disconnect connector 9016 from Power PCBA
and measure continuity between the black wire (pin1) and iron Neutral, it should be short circuit
when trigger is pressed, and open circuit when trigger is released.
b) Power PCBA  check by test another board
- If iron LED becomes steady on when press steam trigger, and system shows completed Self-Check mode
successfully after release the trigger  check E-valve related parts and Power PCBA
11-13
Repair instructions
GC9642
7. Lock assy disassembly advise

Step 1: Use a screw driver to lift up the spring in the lock assy.

Step 2: Remove the lifted spring.

Step 3: Slide and lift up the lock assy.

12-13
 GC9642
8. History Record

Added in Section 6 under Repair instruction on Aug

Revised Section 6, added in Section 8 under Repair instruction on Oct

13-13