Growatt 3600MTL

Growatt 4200MTL

Growatt 5000MTL

Installation
& Operation Manual
GROWATT NEW ENERGY CO., LTD
No.12 Building, Xicheng Industrial
Zone, Bao’an District, Shenzhen, P. R.China
T + 86 755 2747 1900
F + 86 755 2749 1460
E [email protected]
W www.ginverter.com

GR - UM - 002 - 02
 Directory

1 Notes on this manual

1.1 Validity
1.2 Target Group
1.3 Safety

2 Growatt MTL Inverter

2.1 Overview
2.2 Identifying model and basic datasheet

3 Unpacking and inspection

4 Installation
4.1 Safety instructions

4.2 Selecting the INSTALLATION location

4.3 Fixed the mounting on the wall

4.4 Fixed the inverter on the wall

4.5 Check Ivewrter installation Status

5 Electrical Connection
5.1 System Diagram with Inverter
Electrical connection

5.2 Safety

5.3 Connecting to the grid (AC utility)

5.4 Connect to PV Panel (DC input)

5.5 Country Selecting

5.6 Commissioning
 Notes on this manual 1

6 Display
6.1 LCD display 1.1 Validity
6.2 LCD control
6.3 Setting the LCD display This manual describes the assembly, installation, commissioning and maintenance of
the following Growatt Inverters:
7 Modes of Operation
7.1 Normal mode Growatt 3600 MTL
Growatt 4200 MTL
7.2 Fault mode
Growatt 5000 MTL
7.3 Shutdown mode
This manual does not cover any details concerning equipment connected to the

8 Inverter Status Growatt MTL ( e.g. PV modules). Information concerning the connected equipment
is available from the manufacturer of the equipment.

9 Communitions
9.1 Communications software
instructions 1.2 Target Group
9.2 Monitor

10 Trouble Shooting This manual is for qualified personnel. Qualified personnel have received training
and have demonstrated skills and knowledge in the construction and operation of
this device. Qualified personnel are trained to deal with the dangers and hazards
involved in installing electric devices.
11 System Fault

12 Inverter Failure
Additional information

13 Specifications Find further information on special topics in the download area at www.ginverter.com

Growatt Factory
14 warranty 1.3 Safety

Appropriate Usage
15 Warranty conditions
The Growatt is a PV Inverter that converts DC Current from PV generator into AC
current. The Growatt is suitable for mounting indoors and outdoors.
Contact
16 You can use the AC current gernerated as follows:

1
 Growatt MTL Inverter 2
House grid:

Energy flows into the house grid. The consumers connected, for example, household 2.1 Overview
devices or lighting, consume the energy. The energy left over is fed into the public
grid. When the Growatt is not gernerating any energy, e.g., at night, the consumers
which are connected are supplied by the public grid.
The Growatt does not have its own energy meter. When energy is fed into the public
grid, the energy meter spins backwards.

Public grid

Energy is fed directly into the public grid. The Growatt is connected to a separate
energy meter. The energy produced is compensated at a rate depending on the
electric power company.

Stand-alone grid:

The Growatt is connected to a stand-alone grid. The energy generated is consumed

directly on site, surplus energy can be stored in batteries.
2.2 Identifying model and basic datasheet

Info : Policies vary from one utility company to another. Consult with a representative
of the local utility company before You can identify the pv inverter by the type label. It is on the left side of the enclosure.

DC and AC Switch

Separate the Growatt securely from the grid and the PV generators using DC and AC
Switch. You must provide an AC circuit breaker. If Growatt DC Switch is included in The type of product (Type/Model).
the delivery of the Growatt, it must be used for operating the inverter.

Device-specific characteristics.

Grounding the PV modules

Certificates and approvals.
The Growatt 3600 MTL, 4200MTL and 5000MTL is a transformerless inverter. That is
why it has no galvanic separation. Do not ground the DC circuits of the PV modules
connected to the Growatt. Only ground the mounting frame of the PV modules.

If you connect grounded modules to the Growatt, the error message "PV ISO Low".

Based on transformer less technology,IEC61730 demand matching class A PV

module. we normally recommend Monocrystalline silicon and polycrystalline silicon
module. But it can also be applied to some thin-film technology which claims
workable with transformer less inverter.

2 3
3 Unpacking and inspection INSTALLATION 4

After opening the package, please check the contents of the box. 4.1 Safety instructions
It should contain the following:

A Do not remove the casing. Inverter contains no user serviceable

parts. Refer servicing to qualified service personnel. All wiring
and electrical installation should be conducted by a qualified
service personnel and must meet national requirements of AS4777
or VDE0126-1-1.

B Both AC and DC voltage sources are terminated inside the PV

Inverter. Please disconnect these circuits before servicing.

C When a photovoltaic panel is exposed to light, it generates a DC

voltage. When connected to this equipment, a photovoltaic panel
will charge the DC link capacitors.

D Energy stored in this equipment’s DC link capacitors presents a risk

of electric shock. Even after the unit is disconnected from the grid
and photovoltaic panels, high voltages may still exist inside the
Item Name Quantity
PV-Inverter. Do not remove the casing until at least 5 minutes after
disconnecting all power sources.

A solar inverter 1

B Mounting frame 1 E This unit is designed to feed power to the public power grid
(utility) only. Do not connect this unit to an AC source or
generator. Connecting Inverter to external devices could result in
C Safety-lock screws 2 serious damage to your equipment.

4
F
D Mounting screws Carefully remove the unit from its packaging and inspect for
external damage. If you find any imperfections, please contact
E Mounting frame screws sleeve 4 your local dealer.

F Monitor software(disk) 1(Optional)

G manual 1
G Although designed to meet all safety requirements, some parts
and surfaces of Inverter are still hot during operation. To reduce
the risk of injury, do not touch the heat sink at the back of the PV-
H Bluetooth 1(Optional)
Inverter or nearby surfaces while Inverter is operating.

4 5
 4.2 Selecting the INSTALLATION location

A The installation method and mounting location must be suitable for the
weight and dimensions of the inverter. Select a wall or solid vertical
surface that can support the PV-Inverter.

B Mount on a solid surface , The mounting location must be accessible at all

times. 4.4 Fixed the inverter on the wall

C Vertical installation or tilted backwards by max. 15°.

A Hang the inverter on the mounting frame.

D The connection area must point downwards.

B Insert safety-lock screws to the bottom leg to secure the inverter.

E Do not install horizontally.

4.5 Check Inverter Installation Status

4.3 Fixed the mounting on the wall

A Check the upper straps of PV-Inverter and ensure it fits on to the bracket.

A Inverter requires adequate cooling space. Allow at least 20cm space

above and below the inverte.

B Check the secure mounting of the PV-Inverter by trying to raise it from the

B Using the mounting frame as a template, drill 4 holes as illustrated in bottom.The PV-Inverter should remain firmly attached.
image.

C
Select the installation location so that the status display can be easily
viewed.

C Fix the mounting frame as the figure shows. Do not make the screws to be
flush to the wall.Instead, leave 2 to 4mm exposed

D Choose a strong mounting wall to prevent vibrations while inverter is

operating.

6 7
5 Electrical Connection
5.2 Safety

5.1 System Diagram with Inverter Electrical connection The PV Inverter must be connected to the AC ground from the utility via the Ground
Terminal (PE)

A PV Panel: Provide DC power to inverter.

B Converts DC (Direct Current) power from PV panel(s) to AC (Alternating

Current) power. Because Inverter is grid-connected it controls the current
amplitude according to the PV Panel power supply. Inverter always tries to
5.3 Connecting to the grid (AC utility)

convert the maximum power from your PV panel(s).

C Connection system: This “interface” between Utility and PV-Inverter may

consist of electrical breaker, fuse and connecting terminals. To comply
with local safety standards and codes, the connection system should be
A Measure grid (utility) voltage
and frequency. It should be
230VAC , 50Hz and single
designed and implemented by a qualified technician. phase.

D Utility: Referred to as “grid” in this manual, is the way your electric power
company provides power to your place. Please note that Inverter can only
be connected to low-voltage systems(namely,230VAC,50Hz).

B Open the breaker or fuse

between PV Inverter and
utility.

C Screw torsional force is

8kg/cm.

Position Description

A PV modules

B DC load circuit breaker

D
Growatt PV Inverter

AC load circuit breaker

D cable requirements

E Energy meter

F Utility grid

8 9
 Model _(mm) Area(mm²) AWG no.

3600MTL _2.05 3.332 12

4200MTL _2.59 5.260 10

5000MTL _2.59 5.260 10

5.4 Connect to PV Panel (DC input)

Model _(mm) Area(mm²) AWG no.

A Under any condition! Make sure the maximum open circuit voltage (Voc)
of each PV string is less than 600VDC.The length of input wire must be 3600MTL _2.05 3.332 12

less than 30m.

4200MTL _2.59 5.260 10

5000MTL _2.59 5.260 10

B Use MC (Multi-contact) connectors for PV array terminals.

C Connect the positive and negative terminals from the PV panel to positive
(+) terminals and negative (-) terminals on the PV-Inverter. Each DC
5.5 Country Selecting
terminal on Inverter can withstand 15Adc for 5000MTL, 15Adc for
4200MTL,10Adc for 3600MTL.

When the PV panels are connected and their output voltage is greater than 100Vdc
but the AC grid is not yet connected, inverter will start up automatically. If it is the

D Before connecting PV panels to DC terminals, please make sure the

polarity is correct . Incorrect polarity connection could permanently
first time to power on the inverter after installation, you may need to select a specific
country* .Otherwise, the interface will stay at the ‘Please Select’ interface all the
damage the unit. Check short-circuit current of the PV string. The total time. There are eleven options to select, as the list below.

short-circuit current of the PV string should be less than the inverter’s

maximum DC current. If you have ordered the inverter with specific country settings, the parameters have been preset in factory
*
and you don't need to operate this step any more.

E High voltages exist when the PV panel is exposed to the sun. To reduce
risk of electric shock, avoid touching live components and treat
connection terminals carefully.

F cable requirements

10 11
 C
Country/Regulation Name options When you need to select any of these countries, you can Double knock to
enter the next interface. Here we select Italy as an example, as Fig 5-5-3.
VDE0126-1-1 // 0

Germany // 1

UK_G83 // 2

Italy // 3
Fig 5-5-3
France // 4

Denmark // 5

Belgium

Spain
// 6

// 7
D When the country arrives at Italy, Double knock to enter the two options
‘YES’ and ‘NO’, and the cursor stays at ‘NO’ in default, as Fig 5-5-4.

Greece // 8

Turkey // 9

Hungary // 10

Fig 5-5-4
Note: If the country you want to select is not in the above list, please directly select

E
VDE0126-1-1.
Single knock to select ‘YES’, as Fig 5-5-5.

Please finish the country selecting according to the following steps:

A The LCD will quickly switch to and stay at the ‘Please select’ interface
after power on, as Fig 5-5-1.
Fig 5-5-5

Fig 5-5-1
F Double knock to confirm your selection, LCD will display ‘Select OK’ with
the country name in the below, as Fig 5-5-6.

B Single knock on the LCD, countries will vary from one to another along Note: if you still single knock at the interface as Fig 5-5-5, the cursor will
the above list order. Fig 5-5-2 acts as an example, and Germany is the go to ‘NO’ again as Fig 5-5-4, then if you double knock, the display will
second selection. switch to the interface as Fig 5-5-3.

Fig 5-5-2 Fig 5-5-6

12 13
 DISPLAY 6
G When the selection is successful, the inverter will reboot automatically.

Note: If you have selected and confirmed an unwanted country 6.1 LCD display
neglectful, please contact Growatt for specific software to clear and reset
again. Starting-up display sequence , once the PV power is sufficient , inverter displays
information as shown in the flow chart as follow:

Module: xxxxxx
SerNo: xxxxxxxxxx

5.6 Commissioning FW Version: x.x.x

Connect in: xxS
Connect : OK
Power: xxxx.xW
After the inverter reboot, LCD will produce the following messages in order:
‘Ser NO: xxx’->’xxxxx’->’FW version’->’Waiting’->’No AC connection’, the
display repeats ’NO Utility’ and LED will be red.
6.2 LCD control

Close the AC breaker or fuse between PV-Inverter and grid. Turn on the DC To save power, the LCD display’s backlight automatically turns off after 30 seconds.
switch. The normal operating sequence begins.
The display on the inverter can be control by Knock on the front of it.

The first line will show some status of the inverter, there are 5 status listed in below
Under normal operating conditions the LCD displays ‘Power: xxx.x W’. That is
table.
the power fed to the grid. The LED turns green.

This completes the check. The First Line Of LCD

STATE DISPLAY CONTENT REMARK

Wait State Standby PV voltage low

Waiting Initial waiting

Connect in xxS System checking

Reconnect in xxS System checking

Inverter State Connect OK Connect to Grid

Power: xxxx.xW
Inverter watt at working

Fault State Error: xxx System Fault

Auto Test State Auto Testing Protection auto test

Program State Programming Update Software

14 15
 While Growatt inverter is working, the first line will normally show Power status: CYCLE DISPLAY DISPLAY TIME/S REMARK

4 The PV and Bus Votage

The Second Line Of LCD

4 The grid system

CYCLE DISPLAY DISPLAY TIME/S REMARK

Enable auto test

4 The enable auto test

2 The inverter model

Set Language

4 Set Language
2 The software version

Set contrast

2 The Serial Number 4 Set LCD Contrast

Set COM Address

4 The energy today
4 Set Communications Address

4 The energy all

6.3 Setting the LCD display

Sound control can define the display language, luminance of the display,
auto-test and frequency. When the LCD is dark, Knock and double knock make
it becomes bright. Knock to make it display next information or change the set
4 PV input watt situation. Double knock make the display stand for 30 second on 1-5. And
enter set menu on 6-12.
16 17
 Setting language

Knock to make the display bright→ knock to“set language”→ double knock to
enter“language: English”→ knock to select the language you need and wait until
the display become dark.

Setting luminance of the display

Knock to make the display bright → knock to“set LCD contrast”→ double knock to 3. check the info on the software and the inverter;
enter“LCD contrast 2”→ knock to select the luminance you need and wait until the
display become dark. 4. after the test ended or stopped, open the file “Auto test report of xxxxxxxxxx.txt”
under the software directory(xxx… is the serial No. of the inverter), you can check the
result of the test is pass or fail.

Setting communication address Auto test design model：

Knock to make the display bright-->knock to “COM Address:xx” -->double knock to

change the Address model-->clock to set address.
1. Step flow is max voltage -> min voltage -> max frequency -> min frequency
protection test;

2. For each step, the protection actives when the grid real value reached the limit
value; and the limit value is initialed as the ENEL spec, and is increased or decreased
Setting frequency every second, the voltage step is 1V/s, and the frequency is 0.05Hz/s;

Knock to make the display bright→ knock to“System F: xxHz → double knock to
3. For the protection time, the time counter is reset when the limit is changed, and
is recorded when the protection active. And then check the protection time is the
enter“System F: xxHz”→ knock to select the Frequency you need and wait until the
range of the spec or not.
display become dark.

4. When testing, if the PC software sends commands to read the testing data, the
inverter will return all the test data to the PC. The pc software will display the test
state and save the test data in the file.
Auto test

1.Let the inverter work at normal status, Knock to make the display bright ->knock
to “Enable Auto test”, then double knock to enter ” Connect to PC ”; Auto test Process :

2.Connect the inverter to PC by RS232, and open the “ShineBox.exe”, select page
”2.Auto test”, and input the COM port, click the “Test” button to start the auto test; 1. Click Start Test, first read the serial number and firmware version;
2. After starting the test, read the inverter status real-time

18 19
 MODES OF OPERATION 7
3. First test over-voltage protection, read the limit value, time value, protection
value;
There are 3 different modes of operation.
4. The second step test under-voltage protection, read the limit value, time value, 7.1 Normal mode
protection value;

5. The third step test over-frequency protection, read the limit value, time value, In this mode, Inverter works normally. Whenever the supplied power from PV panel is
sufficient (voltage>150VDC), Inverter converts power to the grid as generated by the
the protection value;
PV panel. If the power is insufficient(voltage<120VDC) ，Inverter enters a “waiting”
state. Whilst “waiting” Inverter uses just enough power from the PV panel monitor
6. The fourth step test under-frequency protection, read the limit value, time internal system status. In normal mode the LED is green.
value, the protection value;

7.2 Fault mode

7. Upon completion of these four steps to complete the test and production test
display the document, as follows:
The internal intelligent controller can continuously monitor and adjust the system
status. If Inverter finds any unexpected conditions such as grid problems or internal
failure, it will display the information on its LCD and the LED will be red.
SerialNO. : XXXXXXXXXX
FW Version : S.1.9
Test Date : 22/07/2011 7.3 Shutdown mode
Start Time : 19:43:50
During periods of little or no sunlight, Inverter automatically stops running. In this
mode, Inverter does not take any power from the grid. The display and LED’s on the
Max Voltage front panel do not work.
Limit Value : 270.0 V -- 40 ms
Trip Value : 222.0 V -- 40 ms
Notes：
Step Result : PASS Operating inverter is quite easy. During normal operation, Inverter runs
automatically. However, to achieve maximum conversion efficiency of Inverter，
Min Voltage please read the following information:
Limit Value : 190.0 V -- 40 ms
Trip Value : 222.0 V -- 40 ms
Step Result : PASS Automatic ON-OFF: Inverter starts up automatically when DC-power from the PV
panel is sufficient.
Max Freqency Once the PV-Inverter starts it enters one of the following 3 states:

Limit Value : 50.27 Hz -- 40 ms 1. Standby: The PV string can only provide just enough voltage to minimum
Trip Value : 50.02 Hz -- 40 ms requirements of the controller.
Step Result : PASS
2. Waiting: When the PV string DC voltage is greater than 100V, Inverter enters
“waiting” state and attempts to connect to the grid.
Min Freqency
Limit Value : 49.73 Hz -- 40 ms 3. Normal operation: When PV string DC voltage is greater than 150V, Inverter
Trip Value : 49.98 Hz -- 40 ms operates in the normal state.
Step Result : PASS
20 21
 8 INVERTER STATUS COMMUNICATIONS 9

Inverter is designed to be user-friendly; therefore, the status of the Inverter can be 9.1 Communications software instructions
easily understood by reading the information shown on the front panel display. All
possible messages are shown in the following table.
ShineNET is a PC software that communicate with Shine Inverter to analyze the
inverter working state. It is convenient for you to know the inverter real time working
system fault state and the history work information.

DISPLAY OPERATION
Spec:
Auto Test Failed Auto Test do not pass

No AC Connection No Utility, No Grid Connect A Communicate with inverter by RS232 and Bluetooth.

B
PV Isolation Low Insulation Problem Construct net with inverter , GRO monitor and Shine NET by RS232,
Bluetooth and Internet.
Output High DCI Output Current DC Offset too high

C
PV Voltage High PV panel Voltage too high Two Interfaces: Multi Inverter Interface and Wave Data Interface.
AC V Outrange Grid Voltage out of range

AC F Outrange Grid Frequency out of range

D In Multi Inverter Interface: See at most 4 inverters working data at the
same time, you can select your own compare inverters and parameters.

Inverter fault

DISPLAY OPERATION E In Wave Data Interface: Query the inverter real time and history power
wave , work data and error information.

Error: 100

Error: 101
2.5V Reference Voltage Fault

Communication Fault
F Multi languages: English, French, German, Spanish and etc.

Error: 102 Consistent Fault G Support OS: Win XP / Vista/win 7/2000/2003.

Error: 116 EEPROM Fault

9.2 Monitor
Error: 117 Relay Fault

After setting the software the user can monitoring the inverter. The right side of the
Error: 118 Init Model Fault
main interface is the detailed information of inverter.
Error: 120 HCT Fault

Error: 121 Auto Test Fail 9.3 Detailed information

Error: 122 Communication Fault
Detailed setting method and other functions refer to “Shine NET Manual.” in the CD.
Error: 123 Bus Voltage Fault
22 23
 10 TROUBLE SHOOTING INVERTER FAILURE 12
PV Over Voltage
In most situations, the Inverter requires very little service. However, if Inverter is not
able to work perfectly, please refer to the following instructions before calling your
local dealer. 1. Check the open PV voltage, see if it is greater than or too close to 600VDC.
Should any problems arise, the LED on the front panel will be red and the LCD displays
the relevant information. Please refer to the following table for a list of potential
2. If PV voltage is less than 600VDC, and the problem still occurs, please call
local service.
problems and their solutions.

Consistent Fault

11 SYSTEM FAULT 1. Disconnect PV (+) or PV (-) from the input, restart the PV-Inverter.
2. If it does not work, call service.
> If there is no display on the panel, please check PV-input connections.
If the voltage is higher than 150V, call your local service.
Ground Fault
> During periods of little or no sunlight, the PV-Inverter may continuously
start up and shut down. This is due to insufficient power generated to
1. The ground current is too high. operate the control circuits

2. Unplug the inputs from the PV generator and check the peripheral AC system.
3. After the cause is cleared, re-plug the PV panel and check PV-Inverter status. SPECIFICATIONS 13
4. If the problem persists please call service.
3600MTL 4200MTL 5000MTL
Input Data
Isolation Fault
Max. DC power 3800W 4400W 5200W
1. Check the impedance is between PV (+) & PV (-) and the PV-Inverter is earthed.
The impedance must be greater than 8M. Max. DC voltage 600V 600V 600V

2. If the problem persists please call service. PV voltage range MPPT 120V-550V 120V-550V 120V-550V

Full load voltage 250V-540V 250V-540V 250V-540V

No Utility Initial feeding voltage 150V 150V 150V

Max. number of parallel

1. Grid is not connected. strings
2/2 2/2 2/2

2. Check grid connection cables. Number of MPP trackers 2(can parallel) 2(can parallel) 2(can parallel)

3. Check grid usability. Max. input current of the

MPP tracker
10A/10A 15A/15A 15A/15A

24 25
 3600MTL 4200MTL 5000MTL 3600MTL 4200MTL 5000MTL
Output Data General Data

Nominal AC power 3600W 4200W 4600W/5000W Consumption: operating <5W /< 0.5 W <5W /< 0.5 W <5W /< 0.5 W
(standby) / night
Nominal output current 15.6A 18.5A 20A
Topology transformerless transformerless transformerless
Max. output current 18A 21A 25A
Overvoltage category Ⅲ Ⅲ Ⅲ
AC voltage range 220V / 230V / 240V 220V / 230V / 240V 220V / 230V / 240V
180V - 280V 180V - 280V 180V - 280V
Cooling concept No fan No fan No fan
AC grid frequency range 50Hz,60Hz/±5Hz 50Hz,60Hz/±5Hz 50Hz,60Hz/±5Hz

1 1 Altitude Up to 2000m without Up to 2000m without Up to 2000m without

Phase shift (cos φ) power derating power derating power derating
XX
at full load

THDI at full load <3% <3% <3% Humidity 0 ~ 95%, no 0 ~ 95%, no 0 ~ 95%, no
XX condensation condensation condensation

AC connection Single phase Single phase Single phase

Features
Efficiency
DC connection: opt / opt / yes opt / opt / yes opt / opt / yes
Max . efficiency 97.6% 97.9% 97.9% MC3/MC4/H4

Euro-eta 97% 97.4% 97.4% LCD displqy yes yes yes

MPPT efficiency 99.5% 99.5% 99.5%

Interfaces: opt / opt / yes opt / opt / yes opt / opt / yes
Protection Devices Bluetooh/RS485/RS232

DC reverse polarity protection yes yes yes Warranty:5years/10years yes / opt yes / opt yes / opt

AC short-circuit protection yes yes yes Load Curve

Ground fault monitoring yes yes yes

Grid monitoring yes yes yes

In different input voltage
Integrated all-pole sensitive case, the power can be
leakage current monitoring unit yes yes yes
handled by each MPP tracker

General Data

Dimensions (W / D / H) in mm 360/510/188 360/510/188 360/510/188

Efficiency Curve
Weight 24 KG 24 KG 24 KG

Operating ambient temperature –25°C..+60°C –25°C..+60°C –25°C..+60°C

range

Continuous full output power –25°C..+50°C –25°C..+50°C –25°C..+50°C

temperature range

Protection degree IP 65 IP 65 IP 65

Outdoor/Indoor yes / yes yes / yes yes / yes Optionally provide 5000W

Noise emission (typical) ≤ 25 dB(A) ≤ 25 dB(A) ≤ 25 dB(A)

26 27
 14 Growatt Factory warranty
The “Limited Product Warranties” described above shall not apply to, and
Growatt shall have no obligation of and kind whatsoever with respect to, any
inverter which has been subjected to:
This certificate represents a 5 year warranty for the Growatt inverter products listed
below. Possession of this certificate validates a standard factory warranty of 5 years — Misuse, abuse, neglect or accident;
from the date of purchase. — Alteration, improper installation or application;
— Unauthorised modification or attempted repairs;
— Insufficient ventilation of the product;
— Transport damage;
— Breaking of the original manufacturers seal;
— Non-observance of Growatt installation and maintenance instruction;
Warranted products — Failure to observe the applicable safety regulations
— Power failure surges, lighting, flood, fire, exposure to incorrect use,
This warranty is applicable solely to the following products: negligence, accident, force majeure, explosion, terrorist act, vandalism or damage
Growatt 1500, Growatt 2000, Growatt 3000, Growatt 4000, Growatt 5000, Sungold caused by incorrect installation, modification or extreme weather conditions or other
1500, Sungold 2000, Sungold 5000, Growatt 3600MTL, Growatt 4200MTL, Growatt circumstances not reasonably attributable to Growatt.
5000MTL.

Limited Product Warranty The warranty shall also cease to apply if the product cannot be correctly identified as
the product of Growatt. Warranty claims will not be honored if the type of serial
number on the inverters have been altered, removed or rendered illegible.
( Applicable under normal application, installation, use and service
conditions)

Growatt warrants the above listed products to be free from defects and/or failure
specified for a period not exceeding five (5) years from the date of sale as shown in Liability
the Proof of Purchase to the Original purchaser.

The liability of Growatt in respect of any defects in its PV inverters shall be limited to
The warranties described in these “Limited Warranties ” are exclusive and are
compliance with the obligations as stated in these terms and conditions of warranty.
expressly in lieu of and exclude all other warranties, whether written, oral, express
Maximum liability shall be limited to the sale price of the product. Growatt shall
or implied, including but not limited to, warranties of merchantability and of fitness
for a particular purpose, use ,or application, and all other obligations or liabilities on accept no liability for loss of profit, resultant of indirect damage, any loss of electrical
the part of GROWATT , unless such other obligations or liabilities are expressly power and / or compensation of energy suppliers within the express meaning of that
agreed to it in writing signed and approved by GROWATT , GROWATT shall have no
term.
responsibility or liability whatsoever for damage or injury to persons or property, or
for other loss or injury resulting from any cause whatsoever arising out of or related The warranty rights as meant herein are not transferable or assignable to any third
to the modules, including, without limitation, any defects in the modules or from use party excepting the named warranty holder.
or installation. Under no circumstances shall GROWATT be liable for incidental ,
consequential or special damages howsoever caused; loss of use, loss of production,
loss of revenues are therefore specifically and without limitation excluded to the
extent legally permissible, GROWATT ’s aggregate liability, if any, in damages or
otherwise, shall not exceed the invoice as paid by the customer.

28 29
 15 Warranty conditions Contact 16
If you have technical problems concerning our products, contact your installer or
Growatt. During inquiring, please provide below information:
If a device becomes defective during the agreed Growatt factory warranty period and
provided that it will not be impossible or unreasonable, the device will be, as selected
by Growatt,
1. Inverter type
2. Modules information
1. Shipped to a Growatt service center for repair, or 3. Communication method
2. repaired on-site, or 4. Serial number of Inverters
3. exchanged for a replacement device of equivalent value according to model and age. 5. Error code of Inverters
6. Display of inverters
The warranty shall not cover transportation costs in connection with the return of
defective modules. The cost of the installation or reinstallation of the modules shall
also be expressly excluded as are all other related logistical and process costs incurred
by all parties in relation to this warranty claim.

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