The document discusses several components from a Siebel implementation that may be reused for other projects: a notification engine, OSS application, case management system, external integrations, and inbound integrations. It provides details on their current uses and potential reusability with adjustments for new business needs and processes.
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Reusable Components
The document discusses several components from a Siebel implementation that may be reused for other projects: a notification engine, OSS application, case management system, external integrations, and inbound integrations. It provides details on their current uses and potential reusability with adjustments for new business needs and processes.
Download as XLSX, PDF, TXT or read online on Scribd
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Component Project implemented on Need upgrade
Notification Engine SJC Yes
e Service Application SJC Yes
Case Management System SJC Yes
External Integrations SJC Yes
Inbound Integrations SJC Yes
Version devloped on Business Use case
• Notification engine is used to send notification for the customers,
users, managers and so on. • This engine will send the notification based on the user preferences and adminscreen through SMS,system popup or email. • It depends on the administration screen where the messages are stored based on the request or case types. • System will retrieve the message and substitute the data in it and Siebel IP16 sends the notification.
• OSS implementation in SJC is developed based on the admin screen.
• OSS application is used to create new requests which will flow to the CMS system for further approvals or business. • Payments and reports can be generated at the end of each process. • Integration with external systems are done based on the business needs. • Based on each request defined in admin screen the navigation, notifications, validations, business process are configured. • We have lot of reusable components under this such as Workflows, Views, Business Services ..etc. which we can reuse under multiple request based on business specifications. Siebel IP16 • This component is highly scalable.
• Case management system components can be reused such as Case,
• External integration components such as MOCI,MOI,Skip
Cash,MOPH,POS..etc can be reused with minimal changes. • Webservice implementation objects such as IO’s, Data Mapers, Siebel IP16 Business services, Workflows..etc can be re used as per business needs. • Inbound integrations such as BI, POS, Digital Signature, Doc Scanner,etc can be re used. • BI Reports generation can be re used based on business requirements. Siebel IP16 Chnages required(if any) Technology Path
• Admin screen data to be
adjusted based on the business process. Siebel Development components like • Workflows to be adjusted Workflows,Scripting,Applets,Business according to business. Components,Business • Triggers of the notifications to Objects,Views,Business Services are be adjusted. used SJC Development Repository
• Admin screen data to be
adjusted based on the business process. • Main components which are responsible for admin screen operations can be reused with minimal changes. • Business process workflows needs to be created from the base. Siebel Development components like • Error notification, error Workflows,Scripting,Applets,Business validations, Menu Items, Components,Business Navigation links to be adjusted as Objects,Views,Business Services are per the business. used SJC Development Repository
Siebel Development components like
Workflows,Scripting,Applets,Business All the configurations and business Components,Business logics to be updated as per the Objects,Views,Business Services are project requirement used SJC Development Repository
• All the end points to updates
as per the project • Inputs and Outputs are to be Siebel Development components like adjusted as per the business Workflows,Scripting,IO's,Data Mapper specifications are used SJC Development Repository
• Inputs and Outputs are to be Siebel Development components like
adjusted as per the business Workflows,Scripting,IO's,Data Mapper specifications are used SJC Development Repository Projects Reused
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