QUESTION 1

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Describe the top business value points of OpenShift

Select one or more:
a. Build, migrate and update any type of Application

b. Fast time-to-market for new capabilities

c. Investment shifted from OPEX to CAPEX

d. Ensure security & manage risk

Your answer is correct.

QUESTION 2
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Which of the following analogies best describes OpenShift in non-technical terms?

Select one:
a. Shipping containers that can go on any ship, truck or train, and
easily be shipped to any port or city.

b. Cake’s recipe with detailed instructions and list of ingredients

c. A person who conducts an orchestra, or other musical group

d. Plastic building blocks to build a model

Your answer is correct.

QUESTION 3
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Who are the right audience(s) to start talking about OpenShift?
Select one or more:
a. Teams focused on DIY solutions

b. Teams focused on automation

c. Development team

d. Project Management teams

e. IT Management

f. Business Leaders

g. Operations team

Your answer is correct.

QUESTION 4
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Organizations that are looking to differentiate by improving customer experiences often
invest in new application platforms. Those organizations are looking for platforms/solutions
that can help them
Select one or more:
a. Create and deploy new code faster

b. Adopt new application delivery models

c. Vertically scale existing application virtual machines to meet new demand

d. Securely connect operations with development

Your answer is correct.

QUESTION 5
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Scenario: You are working with a new customer who is interested in Red Hat OpenShift
because they lack the talent for DIY Kubernetes approach. In your conversations with
them, you note some “red flags” given what you know about OpenShift buying
characteristics.

Question: Select all red flags that apply:

Select one or more:

a. Has a streamlined procurement approval and PO process.

b. Has many traditional, monolithic apps that need to be modernized.

c. Needs a lot of customization to make OpenShift work with current applications.

d. Requesting a POC with no real business case

Your answer is correct.

QUESTION 6
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Scenario: An existing OpenShift customer is looking to expand to additional projects,
including deploying to cloud providers.

Question: What key value points should you focus on with the customer?

Select one or more:

a. Red Hat OpenShift can help build new cloud-native apps as microservices while
managing or modernizing existing applications.

b. Red Hat OpenShift can handle heavy customization

c. Red Hat OpenShift can help drive operational consistency and efficiency at scale in any
environment.

d. Red Hat OpenShift can containerize commercial off-the-shelf software.

Your answer is correct.

QUESTION 7
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What are common customer challenges that organizations face with their IT environments?
Select one or more:
a. Technical debt incurred over years of projects

b. Development, operations and security teams use siloed processes

c. Low staff rotation

d. Increased budgets

e. Mix of application types, many needing modernization

f. Mixed infrastructure

Your answer is correct.

QUESTION 8
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Select three reasons on why we win against: Public cloud providers’ native Kubernetes
Select one or more:

a. Red Hat cloud services offer a platform with many more services and a Security
Response Team that partners with customers; xKS is primarily a managed control plane

b. Only OpenShift offers cloud services as a native console, joint support, and
management across all of the major public cloud providers

c. It is easier to set up and manage a Kubernetes cluster that works seamlessly with other
cloud resources.

d. Security is an afterthought for OpenShift and is a low-cost leader with a light operating
system

e. Red Hat has worked deeply with the Kubernetes community since it began in 2015; have
deep commitment to a broad spectrum of open source projects.

Your answer is correct.

QUESTION 9
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Which of the following are tangible benefits that OpenShift customers realize quickly:
Select one or more:
a. Higher costs in cloud resources

b. Improved speed and frequency of software releases and updates.

c. Return on Investment over 3 years at 203%

d. 10% increase in software developer productivity; reduced application downtime; DevOps

engineer hiring reduced.

Your answer is correct.

QUESTION 10
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Choose the best questions to ask regarding OpenShift as an application platform:
Select one or more:

a. What is your strategy for implementing a better way to build, deploy, and manage
applications securely and at scale?

b. What is the current set up of your development team to build applications?

c. What hurdles/barriers is your development team facing when it comes to application

delivery?

d. What is the current application landscape at your organization and more specifically with
regards to legacy applications?

e. What is your current level of process automation?

f. What area of IT do you think struggles the most?

Your answer is correct.

QUESTION 11
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Red Hat OpenShift’s strategy is focused on helping drive business transformation for
customers globally by achieving their goals faster while optimizing resources. Our
objectives are to help customers & prospects:
Select one or more:
a. Simplify the management of hybrid infrastructure

b. Workload migration to traditional virtual machines

c. Accelerate new application development and application modernization

d. Automate devops processes, while ensuring security across a hybrid cloud environment
in alignment with Red Hat’s Open Hybrid Cloud strategy.

Your answer is correct.

QUESTION 1
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When talking with development leaders, it’s best to focus on OpenShift as

_________________.
Select one:
a. An application development platform

b. A container orchestration approach

c. A secure, open-source product

d. An enterprise Kubernetes solution

Your answer is correct.

QUESTION 2
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You are preparing for your first opportunity discovery meeting with a new customer contact.
Your account intelligence tells you this customer has a strong team of platform engineers
and prefers DIY solutions. They have a pre-production environment already built.

Pick the key objection handling strategies you will use.

Select one or more:

a. Ask open ended questions about how they test and integrate the upstream platform
today?

b. If you could free up your time from managing a platform, what benefits could you deliver
to the organization?

c. Provide a demo of OpenShift focusing on product features.

d. Acknowledge the customer probably could do it themselves

e. Present to them the OpenShift features and compare them against DIY and plain
Kubernetes
Your answer is correct.

QUESTION 3
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Scenario: Your customer has migrated their applications to Red Hat OpenShift and is
interested in automating their IT infrastructure.

Question: Which product would you identify as a potential solution?

Select one:
a. Red Hat OpenShift Data Science

b. Red Hat Ansible Automation Platform

c. Red Hat Application Foundations

d. Red Hat Runtimes

Your answer is correct.

QUESTION 4
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Which TWO are considered top customer objections?

Select one or more:
a. Since you’re part of IBM now, you won’t be open source anymore.

b. OpenShift is too expensive

c. OpenShift is too complicated

d. We are a Windows shop and don’t need Linux

Your answer is correct.

QUESTION 5
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Which of the following are the targeted buyer personas for Red Hat OpenShift?
Select one or more:
a. Business Leader (CIO, CTO, CRO, CISO, COO)

b. Network Engineering (System Administrator, Network manager, network analyst, etc)

c. IT Operations (VP of IT, VP of Infrastructure, Director or Managing Director of

Operations)

d. Developer (Principal Engineer, Senior or Lead Software Engineer, DevOps Engineer)

e. IT Project Management team

Your answer is correct.

QUESTION 6
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What are the additional services that can help customers reduce the operational pains that
come with new implementations and products?
Select one or more:
a. Hyperscaler committed spend program

b. Partner value-add services when a partner is involved

c. Red Hat Training

d. Red Hat Consulting

e. Cloud vendor certifications

Your answer is correct.

QUESTION 7
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What are some best practices for sales teams when engaging with customers regarding
OpenShift opportunities?
Select one or more:
a. Understand customer deployment and purchasing preferences

b. Work with influential partners including SIs, VARs, or ISVs that may already have a
relationship with the customer, or can help incorporate value added services.

c. Sell top down and bottom up with executives, developers, and operations all bought in.

d. Positioning the latest discounting to help them maximize their budget.

Your answer is correct.

QUESTION 8
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When talking with operations leaders, it’s best to focus on OpenShift as _______________.
Select one:
a. A cloud-native development tool

b. A Kubernetes infrastructure

c. An open-source project

d. A DevOps management approach

Your answer is correct.

QUESTION 1
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Red Hat OpenShift supports various deployment models:

Select one or more:
a. Fully managed cloud service

b. Deployments on unsupported virtualization platforms

c. Unsupported operating systems

d. Customer managed

e. User installed on public cloud provider

Your answer is correct.

QUESTION 2
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Match the following customer managed offerings with their associated levels of utilization:

Red Hat OpenShift Kubernetes Engine

Entry-Level for orga

Red Hat OpenShift Container Platform

Mid-Level for organ

Red Hat OpenShift Platform Plus

Recommended leve

Your answer is correct.

QUESTION 3
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Which one of the following is NOT a competitor of Red Hat OpenShift?

Select one:
a. SUSE Rancher

b. Google Anthos

c. DIY Kubernetes

d. VMWare Tanzu

e. Puppet Enterprise

f. Azure ARC

Your answer is correct.

QUESTION 4
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Red Hat OpenShift supports the Open Hybrid Cloud strategy in what ways?
Select one or more:

a. OpenShift helps customers build, deploy, manage, and secure applications through a
seamless platform that brings together developers, operations, and security teams.

b. Tools such as Red Hat Satellite and Red Hat Insights help manage hybrid cloud
environments

c. OpenShift provides a streamlined, comprehensive, and flexible platform for IT teams to

develop and deliver applications in any environment.

Your answer is correct.

QUESTION 5
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What value would your customer realize if they are in need of comprehensive security and
compliance with Red Hat OpenShift?
Select one or more:
a. Less ramp-up time for developers.

b. Integration into CI/CD allows security automation so security guardrails are friendly and
developers know how to use them.

c. Streamline compliance and governance management of the application platform and

software supply chain.

Your answer is correct.

QUESTION 6
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There are 3 IT teams that are most concerned with how Red Hat OpenShift can help their
organization. Check all that apply:
Select one or more:
a. Operations Teams

b. Security Teams

c. Vendor Management Teams

d. Development teams

e. Project Management Teams

Your answer is correct.