HP LaserJet, HP OfficeJet, HP PageWide - Service PINs

Modified Date: 07-26-2018

Quick Reference Sheet (QRS)
HP LaserJet
Mono Color
Mono SFP Mono MFP Color SFP Color MFP
Product Service PIN Product Service PIN Product Service PIN Product Service PIN
M506
E50045 10050615 M525 05052512 M551 09055111 M575 05057512
M527 M577
M601 10060111 E52545 11052715 M552 04055215 E57540 11057715
M553
M602 10060211 M630 09063014 E55040 04055315 M680 04068014
M631 M681
M603 10060311 E62555 05063117 M651 04065114 E67550 05068117
M632 M652 M682
M604 04060415 E62565 05063117 E65050 05065217 E67560 05068117
M633 M653
M605 04060515 E62575 05063117 E65060 05065217 M775 11077512
M606 04060615 M725 05072513 M750 11075013 M855 11085513
M607
E60055 05060717 M830 10083013 CP4025 11402509 M880 11088013
M608
E60065 05060717 M4555 04455511 CP4525 11452509 CM4540 11454010
M609
E60075 05060717 CP5525 11552010
M712 11071212
M806 10080613
P3015 07301509

HP OfficeJet HP PageWide
Color SFP Color MFP Color SFP Color MFP
Product Service PIN Product Service PIN Product Service PIN Product Service PIN
X555 04055514 X585 04058514 PW 556 05055616 PW 586 05058616
PW 765 09076517 PW 780 09078017
E75160 09076517 PW 785 09078017
E77650 -
E77660 09078017

*SFP: Single function printer

*MFP: Multifunction printer
* PW: PageWide
Convert the Service ID into a calendar date
Review the standard format and decode formula that applies to all HP products that utilize
the born-on date (Service ID).

• Format: YYDDD
• YY = Year component (base 1990)
• DDD = Other component of the Year, from which number of days and months are
derived.

How to convert the Service ID into a calendar date?

1. If 0 <= YY <= 9, then Year = YY + 1990

Example: YY = 08, then Year = 8 + 1990 = 1998

OR

If 10 <= YY <= 37, then Year = YY + 1990

Example: YY = 11, then Year = 11 + 1990 = 2001

OR

If 38 <= YY < 90, then Year = YY + 1960

Example: YY = 39, then Year =39 + 1960 = 1999

OR

If YY >= 90, then Year = YY + 1900

Example: YY = 98, then Year = 98 + 1900 = 1998

2. Date = DDD divided by 30, plus one if there is a remainder, equals the
month. The remainder is the date.

Examples:

• DDD = 280, then 280/30 = 9...10

As there is a remainder, month = 9 + 1 = 10
The Date = Oct. 10

• DDD = 360, then 360/30 = 12 (no remainder)

The Date = Dec. 30
 Preboot menu options (QRS)
FutureSmart Caution
NOTE: Only for products installed with an
Attention
optional hard-disk drive.
The FutureSmart products use a new operating firmware 1) Clean Disk (Format Disk)
and changes the functionality of options dramatically.
This feature does not perform the same
functions as a Disk initialization on Non-
Example: Clean Disk IS NOT the same as Disk FutureSmart products.
Initialization. It will disable the printer!
This feature will completely disable the printer
and will require firmware to be reloaded
through the Pre Boot menu to recover the
device

Please see Caution

Service Mode Pin
Do not use this feature unless instructed by
Enter Product Pin the Product Division.
PreBoot Menu

Keypad Touchscreen
control panel: control panel:
2 ) Partial Clean.
1.Turn the poduct on. 1.Turn the product on.
The HP logo displays on This feature will remove all customer settings
2. Press Stop when Ready, the product control panel. and configurations and will also delete the
Data, and Attention LEDs firmware from the active partition of the hard
illuminate solid. 2. When a "1/8" with an drive.
underscore displays below
3. Press the "3" and "9" the HP logo, touch the HP This should only be performed for reasons
buttons to scroll through logo to open the Preboot documented in the product specific service
menu. menu. manual.

Press the "6" button to select 3. Use the arrow buttons

an item. on the touchscreen to
navigate the Preboot
menu.

4. Touch the OK button to

select a menu item.

Cold Reset

1. From the PreBoot menu, select Administrator.

2. Select Startup Options. Printer Quick Reference Sheet
3. Select Cold Reset. (Edited by Tech Mktg)
4. Touch the Home button to return to the Main Menu.
Continue will be highlighted.
Touch OK to restart and execute the Cold Reset. Document Link:
https://support.hp.com/wps/hp-
NOTE:
skp-
NVRAM Initialization not supported.
portlets/document/manuals/attac
Replaced with Restore Factory Settings functionality.
hments/83/c04836805.pdf

© Copyright 2018 HP Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.