AMIMBO AGENCIES

P.O. BOX 72-40100, KISUMU

Cell: 0726353074
Email: [email protected]

COMPANY PROFILE

2020
ABOUT US

Amimbo Agencies a business entity established with a clear mission: to provide professional,
commercial and residential cleaning in a friendly honest & reliable manner which not only
satisfies but delights our customers. We specialize in commercial and residential cleaning
services and have tailored our services to meet the specific needs of our customers.

SERVICE CHARTER

Our philosophy

Our philosophy has always involved giving our clients the best value for their investments. We at
Amimbo Agencies specialize in both local and international supplies of commodities to clients.
We supply latest and quality products available in conformity with clients specifications. We are
Committed and assure you of excellence, honesty, reliability, quality and savings with Amimbo
Agencies. When you use Amimbo Agencies, you will realize why our customers are happy to
stay with the company you depend on.

Vision

 By 2020, to be a leading suppliers of quality product that conforms with the market
demands as required by clients.


Mission Statement

 To provide integrated world class products and services by using environmentally

friendly products that meets world environmental policies.

 Core values
 Quality
 Integrity
 Accountability
 Efficiency
 Safety culture
 Qualified / Trained Staff
 Staff Motivation
GOALS AND OBJECTIVES

1. To gain at least 5 more corporate customers and individuals customers in the next one
year. These numbers to rise to 12 corporate and 30 individual customers respectively over
the course of the 2nd year. Having these customers will provide substantial income and
return on investment.
2. Within five years to be a leading company for corporate and individual clients in Kenya,
East and Central Africa ranked in the top institutions for efficient services and customer
satisfaction.
3. Keep abreast with up to date systems and procedures.
4. To enhance cost effective service delivery and procedures to clients.
5. To train and equip our staff with knowledge to perform their tasks to the highest
standards.
6. To be a top notch customer oriented company.

Rationale for engagement with Amimbo Agencies We provide cleaning services to a mix of clients -
from daily cleaning for large companies to smaller businesses. We can manage a variety of projects, from those
requiring just one cleaner to larger sites requiring a bigger team.

We have daily, bi-weekly, weekly or monthly programs, depending on your needs. The cleaning services we offer
cover the whole spectrum - from daily tasks such as vacuuming, mopping, kitchen and toilets, to periodic deep
cleaning, floor stripping and window washing.

Our cleaners are vetted carefully and a mandatory police check is usually performed.

Four reasons to choose us to clean your premises:

 We provide all equipment and chemicals

 You don't have to worry about hiring and managing cleaning staff
 We carry full insurance
 We're on call 7 days

Benefit to you.
Clients tell us we're friendly and reliable, respond quickly to requests and keep our wits about us when the
pressure's on. Believe it or not, we actually love our work and we hope it shows.

So why should you choose Famere Enterprises?

We do the yukky stuff: -Our professional cleaners can tackle jobs others are too busy to handle, such as
scrubbing toilets or mopping up.
We're as good as our word:- It's hard to believe but it happens - you've booked cleaners to do a job and
then they don't turn up, leaving you in a panic. Like every industry the cleaning industry has its fair share of
cowboys. Make sure you ask for references before choosing a cleaning contractor.
You don't have to worry :- We like to tell our clients ‘no worries'. Cleaning is our business and we've
been doing it for the past 5 years. No problem, we love a tight deadline.

Impress your own clients: - sparkling clean venue will always leave a good impression on your clients.
People do notice when a bin is overflowing or a floor is grubby. Trust us to shine so that your clients keep
coming back year after year.

Don't risk a disaster by using the wrong chemicals on your floors - Our experts will advise on the safest
and most effective cleaning methods for all your cleaning challenges.

Life was not meant to be so complicated: -We make it easy with our ‘all under one roof' approach.
Simple, and more cost-effective for you.

More professional not more expensive:- With smaller budgets these days our clients expect maximum
value from a cleaning service and we deliver through quality results and the peace of mind that comes from
knowing the job will be done properly. Ask us how to customize a service plan to suit your budget and
circumstances.

We guarantee you'll be happy:- If you're not 100% satisfied tell us immediately and we'll rectify any
oversight. If there's one thing we dislike even more than dirt, that's an unhappy client.

SERVICES / PRODUCTS

Commercial Cleaning

 We offer comprehensive office cleaning

 Floor stripping and polishing
 High wall and window cleaning
 Carpet, Curtains and upholstery cleaning
  Kitchen & cold rooms
 Cleaning of Washrooms and Provisions of sanitary services

Residential Cleaning

 We offer comprehensive office cleaning

 Carpet, Curtains and upholstery cleaning
 Kitchen cleaning
 Bathrooms and Lavatory cleaning
 Window, Roof, Gutter and Chimney

Car Cleaning

 Exterior and Interior Cleaning

 Vacuuming
 Shampooing & Upholstery

Post Builders Cleaning

 Removal of builders rubble

 High wall cleaning
 Lift and Escalator Cleaning
 High window cleaning
 Carpet, Curtains Cleaning etc

Garbage Collection

 Segregation of garbage
 Weighing of Garbage
 Supply of dustbin liners

Gardening and Landscaping

 Complete landscaping
 Plant & gardening maintenance, replanting, pruning, cleaning
 Pest control

Support Services
  Tea services
 Messengerial duties

Sanitary Bins Services

 Provision of sanitary bins

 Regular change, cleaning and maintenance of the bins

Fumigation

Famere Enterprises has effective and valuable experts in this field. In addition, our network
enables us to operate in any region at short notice.

 Spray of rodents
 Termites
 Snake repellents
 Bats
 Cockroaches
 Disinfect manholes and septic tanks.

Famere Enterprises works with highly experienced and professional staffs and our objective is to
provide the best in your bungalows/ villas, apartments, industries, offices e.t.c .

We place great importance on our relationship with our customers and are committed to
providing exceptional service and quality workmanship. If you have any termites, cockroaches,
bedbugs, rats ,bats, bees e .t .c please do not hesitate to contact us.

One Time Job

This is a service geared specifically to domestic and small scale commercial premises, normally
under consensus. We clean your domestic premises, carpets, upholstery, floors e.t.c at any time
that you want them done and thereafter from time to time as deem appropriate.

Under this arrangement and if contracted we offer the following:

- Empty trash and ash trays

- Dust office furniture
- Clean entrance doors
- Sanitize and cleaning phones, door knobs and water fountains
- Polish chrome and aluminum
- Clean and polish furniture
- Vacuum drapery, vents and furniture fabric
- Clean Windows
- Restroom cleaning
- Dust and damp mop
- Wax and buff floors
- New construction or new tenant make ready
- 24 hour emergency service.

 MARKETING AND PUBLIC RELATION

Wild West undertake various marketing and public relations projects which
include;
 Wall branding and painting
 Signage and brand lighting
 Product and service promotions through merchandising and road shows
 Radio agency.

 EVENTS MANAGEMENT

We promise to offer to our clients a wide range of tailor made services to fulfill their
needs such that they will be satisfied at what they have met and value for their coin
to the best set standard. This will range from corporate events such as product
launch, organisations campaign, and social gatherings and not restricted to individual
functions like:

a. Product launch;
Our desire is to help create new opportunities for our clients to reach their customers
who need to know about their products and services. We also in terms of products help
in
- Banners and flyers.
- Venue decoration (with an emphasis to the corporate identity).
- Entertainment -

b. Seminars, training and conferences.

- Identifying suitable venues
- Provision of transport and accommodation.
- Catering services.
- Provision of facilitation materials
- Conference support services
 c. Parties
d. Weddings
e. Funerals
f. Cocktail
g. Road shows

 ADVENTURES

Team building, tours, excursions, camping.

 CONFERENCE SUPPORT
This entails making prior arrangements and making early reservations for a conference
this entails reserving rooms, arranging for conference venues, making transport
arrangements for conference attendants, and after conference activities.

 HOTEL BOOKING AND RESERVATIONS

When in need for any kind of accommodation in town and other places near the town.
We look for accommodation that will suit the client’s needs and make them feel at
home at their convenience.

SAFETY
Occupational health & safety

At Famere Enterprises, we’re obsessive about safety. And our safety record proves it.

We want our clients to have the peace of mind that comes from knowing our staffs are trained professionals
who will not take risks with health and safety on any work site.

We monitor and review our Risk Management program regularly to ensure these are kept up-to-date and
relevant to our clients' operational needs.
Working safely is an integral part of our day-to-day activities.

This is how we maintain a safe workplace:

 Apply processes for identifying hazards, assessing risks and controlling risks
 Maintain equipment, tools and machinery in good working order
 Store and use chemicals correctly
 Maintain safe and hygienic facilities, including toilets and kitchens
 Provide ongoing information, training and supervision to our staff
ENVIRONMENT

At Famere Enterprises we aim to:

• Prevent pollution in our day-to-day activities, and as far as is possible, reduce the
effect of our operations on the environment
• Follow local environment laws and other rules and codes of practice
• Correctly handle waste
• Encourage recycling wherever possible.

Standards & Etiquette

We are always under strict observance on the following:-

1. Presentation
(a) Our staff are neatly dressed with uniforms bearing our logo
(b) Our staff are provided with identifications cards which they openly wear at all times
while working at the contacted premises
(c) We provide protective clothing and gear to our staff as safety requirements
(d) We have efficient an reliable hospitable trained supervisors who relate well with our
clients. Apart from in house training, they also participate in our organized refresher
trainings with experts on building care and maintenance.

In general, our staffs are courteous , disciplined and trust worthy individuals.

2. We have customer feedback systems in place to enable us take your complaints seriously,
respond to them positively & efficiently to resolve them within 24 Hours.

PRODUCTS USED.

We use biodegradable and specially approved products that are human and environment friendly
sourced from:

 Johnson Diversely E. A .LTD

 Ecolab East Africa
 Henkel
  Reckitt & Colman
 Soilex Chemicals Ltd

OUR CHARGES

Our charges are calculated after site assessment and are competitive. These charges are based on
the following variants:-

- The location of your business

- Volume of human traffic
- The nature of surface to be cleaned i. e. marble, granite, terrazzo, carpet, wood, vinyl etc
- Manpower and machines to be deployed
- Products to be used

COMPANY INVENTORY

Our Equipments among others include the following:

1. Carpet and upholstery extraction machine.

2. Rotary Floor scrubbing machine
3. Rotary carpet shampooing machine
4. Floor polishing machine
5. Vacuum cleaner Dry & Wet
6. Telescopic window squeegee for high level window cleaning
7. Dry foam carpet machine
8. Extension Cables
9. Cleaning Implements, mops, buckets, brushes e.t.c.
10. Sanitary Bins
11. Motor Vehicle

LIST OF CLIANTALE

1. JOEL OMINO SECONDARY SCHOOL

2. NYATAMBE SE SCHOOL
3. KMTC- KISUMU
4. FAULU BANK – KISUMU BRANCH
5. ASK KISUMU SHOW
 6. KAG CHURCH – KISUMU
7. OASIS OF GLORY - KISUMU

SERVICE PICTORIALS

Fumigation Services in a compound outside Catering

Fumigation Services in a household Event decoration

Event Organization Cleaning work in progress