Cleaner Interview Form
Cleaner Interview Form
INTERVIEW DATE:
INTERVIEWEE NAME:
INTERVIEWEE
ADDRESS:
LOCATION:
SCORING MATRIX
0 No answer or completely irrelevant. No 3 Some points covered. Relevant answer.
examples given. Some examples given.
1 A few good points but main issues missing. 4 Good answer, relevant, all or most points
No or bad examples given. covered. Good examples.
2 Some points covered, not all relevant. 5 Perfect answer, all points addressed, all
Some examples given. relevant. Good examples.
QUESTIONS EXPLANATION
1. Why did you apply to work here?
Score:
2. Describe the type of experience you would
want if someone were cleaning your house.
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3. What is the ideal schedule you would like to
work?
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4. Based on what you know about the job what
relevant experience, qualifications and
knowledge do you have?
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5. When can you absolutely not work? Establishes previous work settings
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6. Are you comfortable working on your own or Identifies the candidates working style and ability
do you prefer to work as part of a team? to work on their own or in a team?
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7. Sometimes it’s necessary to clean up bodily Establishes if candidate is willing to undertake
fluids. How do you feel about this? this part of the job?
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8. Tell me about a time you had to deal with a
difficult customer. What was the situation
and how did you handle it?”
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9. Do you have an understanding of what Demonstrate knowledge of how to use chemicals
COSHH is? What knowledge and/or health & safely.
safety aspects have you had to deal with in
previous roles? (provide examples)
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10. What do you think would be the main Are they aware of security issues on
concern with regards to security or any commercial /domestic properties?
security aspects that you may have to deal Previous experience of being a key holder?
Will also demonstrate initiative, proactive, &
with in this role?
professionalism.
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11. It is important that we start on time. I expect
my workers to be punctual. Is there anything
that could keep you from being on time for
every shift?
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12. How do you know you’ve done a good What is this person’s attitude towards work?
job/how do you know you’ve achieved the Values i.e. Professionalism, Continuous
required standard? Improvement, Credibility, Esteem, Caring?
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13. Can you share an experience where you had
to work efficiently under time constraints to
complete a cleaning job? How did you
prioritize tasks?
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14. Would you be happy to work at another Indicates flexibility.
location to cover other cleaners?
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15. Share an experience where you had to
handle confidential or valuable items while
cleaning. How did you ensure their security
and integrity?
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16. Do you prefer to have accommodation with
a lower salary or no accommodation with a
higher salary?
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Notes:
Do you have any final questions?
When can you start work?
FINAL SCORE:
0 - 20 Poor 41 – 60 Good
21 - 40 Average 61 – 80 Excellent