Undergraduate Course Guide

Introduction to Information Systems

IFS131
1st Semester 2021

FACULTY OF ECONOMIC AND MANAGEMENT SCIENCES

DEPARTMENT OF INFORMATION SYSTEM
Private Bag X17, Bellville, 7535 | Tel: +27 21 959 3680 | Website: www.uwc.ac.za
Physical location: 1st floor, New Computational and Mathematical Sciences building (CAMS), UWC Campus

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 INDEX
INDEX ............................................................................................................................... 2
A Message from your lecturers ...................................................................................... 4
What Makes a Successful Online Learner? ................................................................... 4
PART A – GENERAL INFORMATION ............................................................................ 10
1. WORD OF WELCOME ............................................................................................ 10
2. TEACHING STAFF CONTACT INFO ...................................................................... 10
SAREL VILJOEN .................................................................................................... 10
MZIWOXOLO MAYEDWA ....................................................................................... 10
AVUYILE NAKI ........................................................................................................ 11
3. ADDITIONAL CONTACT DETAILS ......................................................................... 11
4. TEACHING & CONSULTATION TIMES .................................................................. 11
5. MODULE OVERVIEW ............................................................................................. 12
6. COMMUNICATION POLICY (very IMPORTANT DURING LOCKDOWN) .............. 13
7. IMPORTANT INFORMATION .................................................................................. 13
Ground rules ............................................................................................................ 13
Absenteeism / Attendance ....................................................................................... 14
Academic Honesty ................................................................................................... 14
Referencing ............................................................................................................. 14
Plagiarism detection ................................................................................................ 14
Consequences of plagiarism.................................................................................... 14
Submitting work on turnit in (if required or indicated) ............................................... 14
Plagiarism declaration ............................................................................................. 15
Disclaimer ................................................................................................................ 15
PART B – TEACHING & LEARNING .............................................................................. 16
1. MODE OF TEACHING & LEARNING ...................................................................... 16
2. TEACHING & LEARNING ACTIVITIES ................................................................... 16
Teaching activities will be achieved through ............................................................ 16
Learning activities will be achieved through ............................................................. 16
3. TOPICS COVERED IN THE MODULE .................................................................... 16
4. RESOURCES .......................................................................................................... 17
Prescribed textbook ................................................................................................. 17
Additional Sources ................................................................................................... 17
Internet & Library ..................................................................................................... 17
Audio/Multimedia Files ............................................................................................. 17
iKamva (Learning Management System) ................................................................. 17
5. ASSESSMENT SCHEDULE .................................................................................... 18
6. DESCRIPTION AND EXPLANATION OF ASSESSMENT ACTIVITIES .................. 18

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 6.1 Term Tests (40%) .............................................................................................. 18
6.2 Practicals (30%) ................................................................................................. 19
6.3 Tutorials (10%) .................................................................................................. 19
6.4 Quizzes (20%) ................................................................................................... 19
6.5 Feedback on Assessments ................................................................................ 19
7. IMPORTANT RULES (Refer to UWC Calendar) ...................................................... 20
8. EMS Faculty: Student Grievance Procedure ........................................................... 23
9. Additional MODULE RELATED SUPPORT INFORMATION ................................... 24
PART C – MODULE ALLIGNMENT MATRIX.................................................................. 25
PART D – TOPIC OUTLINE & EXPECTATIONS ............................................................ 27
Chapter 1 – An introduction to Information Systems ................................................ 27
Chapter 2 – Information Systems in Organizations .................................................. 27
Chapter 7 – Operational Systems ............................................................................ 27
Chapter 8 – Management information and Decision Support Systems .................... 27
Chapter 3 – Hardware: Input, Processing, Output and Storage Devices ................. 30
Chapter 4 – Software: Systems and Application Software ....................................... 31
Chapter 5 – Organizing and storing data ................................................................. 32
Chapter 6 – Computer networks .............................................................................. 33
Chapter 9 – Knowledge management & specialised systems ................................. 34
Chapter 10 – Pervasive Systems............................................................................. 35
Chapter 13 – Security, Privacy and Ethical issues in INFORMATION SYSTEMS
(SELF STUDY) ........................................................................................................ 36
PART E – LAYOUT TO USE FOR REPORTS ................................................................ 37
PART F – ICON LIBRARY .............................................................................................. 38
PART G – LIST OF EXPLANATORY WORDS ............................................................... 40
PART H – WEEKLY INTERACTIONS & DETAILED PLANNER ..................................... 42

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 A MESSAGE FROM YOUR LECTURERS
Dear IFS131 student

Teaching and learning remotely during a global pandemic is a challenging task for everyone.
Therefore, as a team we are committed to keep the process as simple as possible to assist you,
the student, in keeping up with the work.

Please note that due to the lock down period and the effects of social distancing related to the
Co-vid19 outbreak some changes has been made to the module guide and how communication
will take place. Please take note of the changed time schedule and mode of teaching.

Please remain calm and focussed during this time, the team (both lecturers and tutors) are here
to assist you in making a success of this module. Decide on a dedicated time or day to focus on
the module content.

Keep well and safe

IFS131 team

WHAT MAKES A SUCCESSFUL ONLINE LEARNER?

Two key advantages of online learning are flexibility and convenience. But online learning is a lot
more challenging than it may seem.

But first, make sure you're ready to succeed. Online learning requires just as much, if not more,
time and energy as traditional classroom courses. It also requires specific skills and learning
strategies in order to succeed.

To see if you're ready, see how many items of the following skills you have:

Persistence

Persistence is perhaps the biggest key to success in online learning. Students who succeed are
those who are willing to tolerate technical problems, seek help when needed, work daily, and
persist through challenges.

When you run into a challenge, keep trying and ask for help. Use any of the communication
channels to reach out to your lecturer, tutor or friends.

Set up a manageable study schedule for yourself and stick to it. Students who succeed are those
who log in and make progress every day. This is especially important after the novelty of going to
university online starts to wear off!

Effective Time-Management Skills

You must be able to manage your time well. Most courses are not taught in real time. There are
not always set times for classes. Please work through the slides/content and listen to the narrated
video’s or video’s available from the YouTube channel.

Flexibility is one of the great benefits of online learning. It can also be a drawback for a student
who procrastinates, is unable to stick to a routine study schedule, or is not able to complete
assignments without daily reminders from a lecturer.

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Effective time-management skills don't just happen. They have to be learned. Follow the tips
below to develop yours:

1. Review the syllabus for each of your modules. Develop a long-term plan for completing
your tasks, assignments and quizzes (use the time schedule at the end of this module
guide to guide you).
2. Make a daily "To Do" list. Have fun checking things off the list as you complete them. Use
the “To Do” list provided for each lesson/chapter (tick of the activities/tasks that you have
completed).
3. It takes time to develop good habits, but you'll gain satisfaction from being organized and
accomplishing your tasks.

Effective and Appropriate Communication Skills

Communication skills are vital in online learning because students must seek help when they
need it. Learning remotely is much more than just sitting in front of your laptop. You are part of
your class community. You may not see your classmates or lecturer face-to-face, but there are
several channels you can use to communicate with them. Commit to being an active participant
in your class community as it keeps you engaged with your studies. Lecturers are willing to help
students, but they are unable to pick up on non-verbal cues, such as a look of confusion on a
student's face.

Course-related personal communications

Communicate with your lecturer early if you are facing a challenge and cannot make a
deadline. This is especially important if you are ill or struggling with access to your course
material. You will be advised in your course site what the best channel is to use to
communicate with your lecturer.

General course communications

Your lecturer will alert you of important information through iKamva Announcements. Each
student will be assigned a tutor – you will be asked to provide a mobile phone number to
be registered on a Tutorial WhatsApp group. These groups are useful for staying in touch
with other students and to communicate with your tutor. Other tools such as the Discussion
Forum and Chatrooms will also be used to have discussions (see section later about
Interacting with iKamva). For discussions of a more personal nature any one of the
lecturers can be emailed).

Be respectful
Remember that you come across differently in online communications. Keep your posts
and comments constructive and respectful. Ask for clarification if you feel off ended and
always look for solutions first to avoid misunderstanding and disagreements.

Follow these tips:

1. Use the tools provided by the university to communicate with your lecturers and tutors.
These include e-mail, discussion groups, chatrooms, WhatApp groups & online meetings.
Lecturers (and tutors) are here to help you succeed. It may feel awkward to talk with your
lecturers this way, but don't worry. Don't be shy - use those tools to communicate with your
lecturers. The more you use it the easier it becomes.

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 2. Use appropriate style and language. When communicating with lecturers, you should write
in full, grammatically correct sentences and with a respectful tone. Many students are used
to a very informal style of writing in chat rooms, blogs, text messages, and so forth.
3. Because of the distance, it is tempting for some students to say things out of anger or
frustration that they would never say to a lecturer/tutor in person. Online classes are new
to all parties involved and as a team and university we are trying to do our best in the
current circumstances. Let us treat each other with respect and courtesy.
Basic Technical Skills

Online learners need basic technical skills to succeed. These include the ability to create new
documents, use a word processing program and navigate the Internet.

We know most of you are in areas that present you with connectivity issues, you might not have
the proper equipment (computer) but most of you have a cell phone. If you can access the
information via your cell phones, it will support you to still see what is happening in the module.

Reading and Writing Skills

Reading and writing are the main ways you'll communicate in an online class. Although some
hard copies of textbooks might be required, you should be comfortable reading a lot of documents
on a computer screen and should be able to type.

Some tests and quizzes have multiple choice questions, but many of your assignments will involve
writing short or long answers. ALWAYS ENSURE THAT YOU READ INSTRUCTIONS
CAREFULLY BEFORE ANSWERING QUESTIONS.

Motivation and Independence

To be successful, an online student must want to succeed. Online learning requires

independence, internal motivation, responsibility, and level of maturity.

Have you given some thought to your own personal reasons for attending university? Are you
determined and self-motivated to succeed in university?

What do you need to be ready to learn online?

Dedicated workspace (a good study environment)

Another critical component of academic success is a good study environment. Get some
peace and quiet. You will need a quiet place to work without distractions from things like
television, family, or roommates. Let friends and family members know the hours that you
will be "at" university.

Consider the environment where you want to study. Set up good lighting and comfortable
seating. Set up a dedicated learning area. By completing your work there repeatedly, you’ll
begin to establish a routine. Whether your workspace is your kitchen table, bedroom or a
shared space, it’s important to find an area that will work best for you in your current
circumstance. Make sure this area is well-organised; the more comfortable your workspace
is, the more likely you are to want to be there.

Device
Ideally you need a desktop computer, laptop or tablet to work on however a mobile device could
also be used to complete most activities.

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How do I learn online?

Our online, blended learning approach will make use

of the iKamva site (Official Learning Management
Site of UWC) where the IFS 131 team provide
information, important dates and online tests to you
in order the successfully complete the module.
Please ensure that you keep track of all the content
and announcements posted. The Learning
Management System, iKamva is zero-rated (which
means you can access it by using limited to no data
(depending on your Service Provider).

Your lecturers will use iKamva Announcements to

communicate with you (emails will be automatically
directed to your student account). Depending on the Link → iKamva Sign In (uwc.ac.za)
level of lockdown your courses will be taught *Log in with your student email address and use your
ID (13 digits) or DOB (yyyymmdd) as the password
‘asynchronously’ which means that you are not
expected to be ‘live’ with your class - this is so
anyone can participate regardless of internet speed. Instead of live lectures, your lecture content
will be provided in multiple formats. This might be recorded lectures, screencasts, or readings.

Even though you are a remote learner, you still have tutorial groups where you can connect and
interact with your fellow students where you stay in contact or work on tasks together.

Interacting with iKamva – IFS131 2021 course site

You will need to become familiar with IKamva and the various tools. Each course you attend may
use IKamva in different ways but is likely to use some of the core features, like the Lessons tool,
Resources, Assignments and Tests & Quizzes.

Here is a quick overview:

Reviewing your course outline
You need to be familiar with your module guide including the modules or topics, the
assignments and deadlines so make sure you can access it. The module guide will be sent
as an announcement and can also be found under the Syllabus tool.

Reviewing the course content

You will be offered lecture content via different forms of media. Sometimes your videos
may be in narrated PowerPoint slides. If you are offered videos, in most cases there will
be narrations (transcripts) in case you have problems with bandwidth. Take your own notes
while reviewing the course content (narrated PowerPoint slides), as if they were live
lectures. When reading course materials, make notes of what you are learning.

Accessing resources
Resources are accessible via Lessons or in the Resources section of your IKamva site. To
download a file, you would right-click on the file you want downloaded and save to a
suitable location on your device.

Navigating your course

Your course will be divided into lesson topics, practicals, and tutorials. Take time to
understand how your course is organised and how you can navigate between the various
sections and where to find the tools used in iKamva.

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Below is an example of the breakdown for a topic:
• Content/Slides
• PowerPoint slides (original)
• Narrated PowerPoint slides (content
explained by the lecturer – contains audio)
• Text-only narrated document
• Text & slide-based narrated document
• Audio only version of narration
• Duration/Session breakdown (content broken
down into smaller more manageable
segments)
• Important dates (dates listed for upcoming
deadlines)
• Quiz (Chapter or Practical quiz)
• Interaction/Questions
• Discussion Forum (post general questions -
Q&A segment)
• Chatroom (talk to a lecturer or tutor)
• Examples/Exercises (extra activities to
determine whether you grasp the topic)
• Video & Audio
• YouTube videos (available on iKamva) from
previous more detailed recordings
• Assignments/Activities (Questions that will be
discussed in the tutorial groups
• Check progress (To Do checklist – tick off completed activities)

Assignments
You will be expected to complete an assignment that comprises of the topics covered in
the Practical section. You will learn how to develop and code a basic web site by using
HTML and CSS.

Tests and quizzes

At the end of each topic (chapter) you will be required to complete a small quiz covering
the content. Questions will be mainly in the form of multiple-choice questions or short
answer questions where you will need to type an answer. Tests and quizzes are usually
set with specific opening and closing dates and may have time limits in which they must
be completed. Try and make sure that if you need to take a timed test/quiz that you will
have constant power for your device and enough connectivity to take the test in the time
provided.

Discussion Forum (Q&A)

The Discussion Forum section is a place where you can submit questions, which can be
answered by lecturers, tutors or other students (depending on your course). Please read
through the existing questions and answers to see if someone else has already asked any
questions you have. If your questions have not been asked, please add it to the Discussion
Forum before contacting your tutor or lecturer directly.

Taking part in a discussion (Chatrooms)

The course makes use of Chat Rooms. Chatrooms are available to consult a lecturer, a
tutor and to participate in your online tutorial group. Please note that you need to constantly
refresh your browser window to see the latest posts in the chatroom.

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How to stay on track

In these challenging times you need to be able to take responsibility for your learning. You can’t control
what’s happening in the world, but you can take control over your schedule and that helps ease your
anxiety.

Plan
• Create a realistic weekly planner.
• Block out times to regularly work on your studies.
• Add assignment deadlines to your calendar and work towards them.
• Take one day at a time. If things don’t go according to plan, try your best again the next day.

Stay motivated
• If you are struggling to stay productive, find someone in your household to help keep you
accountable.
• Share what you want to achieve during your study block and give feedback afterwards. Get
yourself a study buddy and check in via WhatsApp.
• Ensure a healthy balance between your studies and social media.
• When you get stuck, ask yourself: “What do I need and who can help me with that?”

Keep well
Do not get so wrapped up in thinking about the coronavirus that you forget the healthy habits that
affect your well-being.

Try the following:

• Maintain a daily routine.
• Do things you enjoy like reading a book, listening to music or watching a movie.
• Maintain a regular sleep routine.
• Eat healthy food and drink enough water.
• Wash your hands often for 20 seconds with soap and warm water.
• Clean touched areas like computers, phones and handles regularly with a solution containing
more than 70% alcohol.
• Try to keep active, for example doing some exercise.
• Stay connected with friends and family using digital channels.
• Limit the news and make sure it’s from a reputable news source.
• Be careful what you read online, negative social media can make you anxious.
• Contact a professional should you feel your mental health is declining.

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 PART A – GENERAL INFORMATION
1. WORD OF WELCOME
Welcome to the first semester module: Introduction to Information Systems (IFS131). IFS131 is an introductory
module that provides you with a theoretical grounding of the fundamentals of Information Systems. It investigates
key concepts such as hardware and software, data and databases, networks and business information systems. The
module, all course material and all assessments are offered exclusively in English. The module carries a total of 15
credit points.

This course guide provides important information and dates relevant to formative and summative assessment for the
semester and can be found on the iKamva website (iKamva.uwc.ac.za). Please familiarise yourself with its content,
important dates and class assignments. Also remember it’s your responsibility to check for announcements on a
regular basis.

There are three lecturers for this module. You will automatically be assigned to a lecture and tutorial group at the
beginning of the semester. Due to the online learning environment, students are encouraged to work through the
content at their own pace. However, a time schedule will be made available to guide you. Please note that no online
classes will be conducted as these are too data intensive, however a summary session (Ikamva Meetings) will be
held on Fridays and will be hosted by one of the lecturers. Lecturers and tutors will be available at specific timeslots
to assist you with content. Tutorials are compulsory to attend (online chatroom session with your tutor/through
WhatsApp), at least once a week, and form an important part of your formative assessment. For logistical reasons,
changing of the lecture groups and tutorial groups will not be allowed. If problems are encountered you need to
immediately inform the lecturer, tutor coordinator or marks administrator.

Any changes to the course will be communicated in class (if lock down is downgrade), via email and/or on the iKamva
website. Please do not hesitate to consult administering staff concerning any challenges you may face with this
particular module.

All of the best for the semester and we hope you will have a meaningful learning experience with us, in the Information
Systems Department.

From the IFS131 team

2. TEACHING STAFF CONTACT INFO

SAREL VILJOEN
Role: Lecturer/Module Coordinator
Email: [email protected]
Consultation times: please refer to iKamva
Communication
strategy due to Co-
vid19
MZIWOXOLO MAYEDWA Chatroom (based on
Role: Lecturer lecturer availability – look at
Email: [email protected] iKamva announcements or
Consultation times: please refer to iKamva lessons/chapters sections for
dates and times)

Use the discussion forum

tool on iKamva for general
Q&A’s

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AVUYILE NAKI
Role: Lecturer
Email: [email protected]
Consultation times: please refer to iKamva

3. ADDITIONAL CONTACT DETAILS

Role: Undergraduate Programme Co-ordinator (1st Years)

Responsibility: Report issues not resolved by lecturers/administrator
Name: Dr James Njenga
Email: [email protected]

Role: Undergraduate Marks Administrator

Responsibility: Administering all marks of the module, applying for sick
tests/assessments or general mark/credit queries
Name: Mrs Albertina Halindintwali
Email: [email protected]

4. TEACHING & CONSULTATION TIMES

During the period of COVID-19, depending on the lockdown level, there will be no face-to-face teaching
or physical consultation appointments. The iKamva IFS 131 system will be utilised for teaching and
consultation. For teaching, narrated PowerPoints will be uploaded for students self-directed learning. Most
content and instruction will be available under the lessons tool on iKamva. Here you will find a breakdown
of the activities required for a topic.

For communication with students the following electronic tool(s) on iKamva will be used:
• Announcement tool - The Announcements tool allows for the delivery of messages to the entire
class, to groups, or to specific sections within the class. Participants will see the Announcement
message displayed in the Announcements area of their Home area, as well as within the course
itself. These messages can be set to show immediately, or to show during specific dates. Email
notifications can be sent to alert participants of the Announcement message.
• Email – The university email system will be used for student specific communication. If you have a
matter that are of a personal matter you can use the tool to communicate with the lecturer, marks
administrator or tutor.

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If it is more general, please use one of the tools below.

For lecturer/tutor interaction the following electronic tool(s) on iKamva should be used to consult and
communicate with the IFS131 team.

• Chatroom - The Chat Room is a real-time, text-only chat tool within a site. The Chat Room tool can
be used for synchronous, unstructured conversations among site participants who are logged into
the site at the same time. Only participants enrolled in the same site may chat using the Chat
Room. Please ensure that you refresh your browser window regularly in order to see the latest
message posts.
• Discussion forum (Q&A) - The Forums tool allows instructors or site users to create or participate
in discussion forums.

Other communication tools (used mainly for tutorial groups)

• The use of the WhatsApp communication tool has been found to be very interactive especially for
tutorial discussions. This tool will be used by the tutors to engage with students with any subject
matter related to IFS131.

5. MODULE OVERVIEW

This module will run over 12 ½ weeks during the 1st semester and carries a total of 15 credits.

PURPOSE OF THE MODULE (IFS131)

1 The purpose of • To provide learners with the basic skills and knowledge of computer
this module hardware and software, which will serve as a framework for Information
Technology and Information Systems skills; and
• To introduce learners to organizational activities and the roles played by
Information Systems (IS in organizations).
2 Pre-requisites • No prior knowledge is required, as this is an introductory module to the
fundamentals of Information Systems.
3 Preparation for • The concepts and principles introduced in this module form the backbone
subsequent of a comprehensive understanding to information systems and it will lay a
modules theoretical foundation for further studies.
MAIN LEARNING OUTCOMES (LO)
4 Main outcomes of At the successful completion of this module the student should:
this course: • Demonstrate the role that information systems play in different
organisations.
• Explain the role that technology has in relation to the functioning of an
information system.
• Identify various business information systems.
MAIN CONTENT
5 The theoretical • Information system (IS) concepts, system components, information,
element of the sources of competitive advantage, IS in organizations, IS careers and
course presents globalisation challenges.
overviews of: • Computer hardware
• Computer software
• Organising data and information; databases.
• Telecommunications and computer networks
• Major classes of business information systems
• Security, privacy and ethical issues
6 Breakdown of • Contact: 52 hours
Learning Time • Assignments & tasks: 40 hours

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 • Tests & examinations: 6 hours
• Self-study & preparation: 39 hours
• Practical’s: 13 hours
• Total learning time 150 hours
7 Methods of • Formative and summative assessment that includes:
Student Term tests, Individual assignments (group work components will be included
Assessment if lockdown is cancelled), multi-media presentations, tutorial tasks, term
tests, spot tests and practical’s will form the course work (100%)

6. COMMUNICATION POLICY (VERY IMPORTANT DURING LOCKDOWN)

Students are encouraged to communicate with staff/tutors by using the Chatroom or Discussion
Forum on iKamva only and to refrain from emailing lecturers. The Chatroom and Discussion
Forum are tools on the iKamva platform that allows all students, tutors, and lecturers to publish
notifications, exchange information or clarify any concerns related to the course content.

Only emails of a personal nature that cannot be posted in the Chatroom or Discussion Forum will
be answered. Please note that emails will only be answered between 08h30 and 16h30 from
Monday to Friday. The main advantages of using the Chatroom or Discussion Forum in this
module are:
• Students often encounter the same technical issues/problems and by posting a message
on the Chatroom/Discussion Forum all students can see the identified problem and learn
from the lecturer’s or tutor’s response.
• This method minimises the amount of emails that administering staff receive and therefore
avails them for more constructive interaction with students during consultation time.
• Tutors (are also linked to the iKamva site) - are thus able to follow the chatroom/discussion
forum and avail themselves to students for further guidance.
• This medium allows lecturers to follow the learning trends in the class and adjust practices
where necessary.

7. IMPORTANT INFORMATION
GROUND RULES
➔ Keeping up to date with module content - It is your own responsibility to ensure that you
receive all the information about this module; information will be provided via
announcements, interaction on the iKamva platform or will be communicated through official
UWC communication channels (email). Also, ensure that you are informed and understand
the information and regulations pertaining to the Faculty as indicated in the University
Calendar.
➔ Follow the topic breakdown on iKamva – important information is provided for each topic
or assessment task. The topic breakdown give students information to Content/Slides (in
various delivery modes), Session breakdown (content broken down into smaller more
manageable segments), Important dates (dates listed for upcoming deadlines), Quiz
information (about topics and practical’s covered), Interaction/Questions, Discussion Forum
(post general questions - Q&A segment), Chatroom (talk to a lecturer or tutor),
Examples/Exercises (extra activities to determine whether you grasp the topic),
Assignments/Activities (Questions that will be discussed in the tutorial groups) and a Check
progress checklist (to tick off activities completed to monitor your own progress)
➔ Critical thinkers – You are encouraged to ask questions and to reflect on the information
provided.
➔ Queries and consultation discussions may be recorded, and you may be asked to
confirm that a matter has been successfully concluded. However due to the size of the class

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 students should post queries on the Discussion Forum – to allow fellow students, with
perhaps a similar query, to learn from the query/answer.

ABSENTEEISM / ATTENDANCE
Please note that work is mainly self-guided and if you miss any submission deadline or
test communicate with your lecturer or tutor to make a note of the circumstances leading up to
the delay to submit work. As a team we need to keep track of who submitted what, when and
how. Submissions of tasks/assessments without proper notification or proof will not
allowed.

ACADEMIC HONESTY
Academic dishonesty is a serious transgression and will be dealt with in terms of the provisions
of the University’s Disciplinary Rules for students (Rule 3.5 of Section 3 in the General
Calendar). Academic dishonesty is not limited to plagiarism, cheating, collusion, but extends
to all deceptions relating to academic work. Read the UWC policy on plagiarism (refer to
the ‘EMS Manifesto to Avoid Plagiarism’ on the iKamva site).

REFERENCING
There are several academically acceptable referencing conventions or referencing styles.
Two of the more popular conventions are the Harvard method and the APA method.
Undergraduate students are required to learn the APA referencing convention. Please
download the APA guide from the Library section on the UWC site. You may also want to learn
to use the referencing software; Mendeley.

PLAGIARISM DETECTION
The university uses an online application called Turnitin to detect plagiarism in order to deter
academic dishonesty and cheating and by strictly monitoring such activities raise the academic
principles held by the University. Students might be enrolled on Turnitin by the instructor before
the commencement of assignments. When submission through Turnitin is required, students
will receive login details (that is, a username and password via email from Turnitin). It is
important to remember your password. To gain access to the module site (IFS131), visit the
www.turnitin.com home page and enter your login details in the address box provided at the
top right corner of the page. Once you gain access, the system gives an option to change the
password if you so wish.

CONSEQUENCES OF PLAGIARISM
• The following guideline will be used to penalise those that are found guilty of plagiarising as
determined by Turnitin or by the lecturer/tutor.
o Below 15% = incur no penalty.
o Between 15% and 30% = will be awarded a mark (receive only 50% of the mark).
o Between 30% and 50% = zero will be awarded for the submission.
o Greater than 50% = student will be sent to the module coordinator for further evaluation
followed by remedial action.
• In cases where blatant copying (plagiarism) is involved, the student will be sent to the
Proctor’s office and can be suspended or even expelled from the University.

SUBMITTING WORK ON TURNIT IN (IF REQUIRED OR INDICATED)

1. Click the paper submit button on the IFS 131 class homepage.
2. On the submission page, use the pull down box to choose how you want to submit your
paper - by file upload or cut and paste.
3. Enter information for the report including author's name, and the title of the report.
4. To submit a report as a file, click the browse button and locate the document on your
computer. Then click submit to upload the paper.

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 5. After successful submission and processing, Turnitin will rate the amount of plagiarism
detected in your work and allocate a percentage similarity index.
6. Click on the colour coded bar which comes in different colours (blue, green, orange, red)
depending on the percentage of plagiarism detected.
7. Print the originality report and attach it to the original hardcopy report.
8. Students are required to submit a signed copy of the plagiarism declaration (see next
section, below) page.

For more information please visit student articles on the help link on www.turnitin.com or visit
iKamva and download the ‘Guide’ to assist students in submitting assignments.

PLAGIARISM DECLARATION
Note: always remember to include this plagiarism declaration on the first page of your tutorial
task and/or assignment before you submit. Below is an example that you can “cut & paste”
onto your cover page.

DECLARATION
1. I know that plagiarism is wrong. Plagiarism is to use another's work and pretend that it is one's
own.
2. Each significant contribution to, and quotation in this [essay/report] that I have taken from the
work(s) of other people has been credited and has been cited & referenced.
3. This [essay/report] is my own work.
4. I have not allowed and will not allow anyone to copy my work with the intention of passing it off
as his or her own work.

Signed.................................................. Date...............................................................................
Full Name of Student(s) ………………………………………………………………………….

DISCLAIMER
The syllabus is subject to change to reflect new materials, assignments, new assessment
submission dates and to remain current with industry advancements. In the event of this
happening, students will be notified in class and/or via email/iKamva. Also, students are
encouraged to check iKamva regularly. Students are also expected to take lead of their own
learning process as not all of the examinable content will be covered in lectures due to limited
time and resources (for example; due to time constraints, some chapters might not be covered
in class sessions but may form part of assignments, tutorials or self-study).

15
 PART B – TEACHING & LEARNING
1. MODE OF TEACHING & LEARNING
Teaching and learning will be conducted online, on a weekly basis (however students can work
ahead and complete tasks and activities faster than what is suggested). A summary session will
be conducted on Thursdays by using an live streaming tool (iKamva meetings or Google Meet).
These sessions might will be data intensive and participation is not required. Recordings of these
sessions will be posted for those who cannot attend due to limited data.

2. TEACHING & LEARNING ACTIVITIES

TEACHING ACTIVITIES WILL BE ACHIEVED THROUGH
• Interactive communication with students and tutors, PowerPoint presentations in class,
tutorials, set/answer questions, set assignments, and on-going feedback.

LEARNING ACTIVITIES WILL BE ACHIEVED THROUGH

• Pre-reading assigned chapters/content before class.
• Participating in class discussions (listen, taking notes, and querying).
• Creating concept maps & completing tasks during tutorials.
• Engaging in individual and group assignments.
• Participating during tutorials and practicals.
• Writing term tests, quizzes and spot tests.
• Student self-monitoring, communication and teamwork.
• Students are expected to do preparatory work for lectures and tutorials, do extra
reading/research on related topics, engage in group discussions, and communicate with
lecturers and tutors.

3. TOPICS COVERED IN THE MODULE

WEEK TOPICS CHAPTER READINGS
1 An introduction to information systems, IS in organizations and
Chapters 1, 2, 7 & 8
2 various types of systems (Operational, MIS, DSS)
3
Hardware: Input, processing, output, and storage devices Chapter 3
4
5
Software: Systems and Application Software Chapter 4
6
7
Organizing and storing data Chapter 5
8
9
Computer Networks Chapter 6
10
11 Knowledge Management & Specialised Information Systems Chapter 9
12 Pervasive Computing Chapter 10
Security, privacy and ethical issues (Self Study – not for
Chapter 13
evaluation purposes)

16
 4. RESOURCES
PRESCRIBED TEXTBOOK

Stair, R., Reynolds, G & Chesney, T. (2018). Principles of Business Information

Systems, (EMEA Ed), Cengage Learning.
(ISBN: 978-1-4737-4841-5).

ADDITIONAL SOURCES
• Stair, RM. & Reynolds, GW. (2016). Fundamentals of Information Systems, (8th Ed),
Cengage Learning. (ISBN: 9781305082168).
• Stair, R. & Reynolds, G & Chesney, T. (2012). Fundamentals of Business Information
Systems, (2nd Ed), Cengage Learning. (ISBN: 9781408064269).
• Valacich, J, & Schneider, C. (2012). Information Systems Today: Managing in the digital
world, (5th Ed), Pearson Education Limited. (ISBN: 13: 978-0-273-75681-1). It is
available at Van Schaik Bookshop and the bookshop at the Student Centre.

INTERNET & LIBRARY

Additional reading materials might be referred to complement the textbook. Topical issues will
be uploaded on the iKamva site for your reference and might be referred to in assessments.
Although these readings will be sufficient for the understanding of the main concepts for this
course, additional reading material might need to be consulted for further insight. Some
interesting and helpful academic articles and books may be found at the following resources:
EBSCO host journal, Google scholar, Information systems textbooks obtainable in the library
level 7.

AUDIO/MULTIMEDIA FILES
All slides and module specific documents are available for download. When possible, audio or
video recordings of classes will be made available on iKamva to allow students to catch up on
concepts that they find difficult and want to revisit or might have missed due to illness. These
files can be downloaded and placed on any computer or mobile device for playback. From
time to time other sources such as YouTube could assist in learning about concepts not fully
covered in class or the textbook.

Please subscribe to the module’s YouTube Channel where concepts are also explained, and
exciting videos or developments are suggested (look out for interesting IS-related video’s and
thought provoking IS issues).
https://www.youtube.com/channel/UCM4ZFmuUWmnSpd1mZI7ipSg

IKAMVA (LEARNING MANAGEMENT SYSTEM)

All communication (announcements and discussion forum) and distribution of course material
of the module takes place within the IFS131 2021 module tab. All registered students have
access to the iKamva platform. It is the responsibility of the student to go to the platform to
ensure that they know what is happening within the module. Students will also be expected to
complete online module quizzes, read about new IS developments (Blog posts) and submit
their assignments as a backup on the platform.

17
 5. ASSESSMENT SCHEDULE
Assessment
Weight Date Time Scope Venue
Type
10h00—12h00
T1 = 20% Saturday 24 Chapters 1,2,7,8 & Online
(student handout
April 2021 3, 4 (iKamva)
released at 9h00)
Term tests
10h00—12h00
Saturday 12 Chapters 5, 6, 9 & Online
T2 = 20% (student handout
June 2021 10 (iKamva)
released at 9h00)
10%
Small Every week (after section have
Practicals Self-guided
HTML/CSS been completed)
(Small Practicals See requirements
HTML/CSS+ 23h55 on iKamva Self-guided
Assignment) 20% 31 May – 4
Submit directly to Online
Assignment June 2021
tutor (iKamva)
Self-guided
Every week (see schedule) All content covered
Tutorial tasks 10% Online
Submit directly to tutor in lectures
(iKamva)
Chap 1, 2, 7 & 8
(2%)
Self-guided
Weekly After topics have been completed Chap 3 & 4 (4%)
20% Online
Quizzes (see iKamva Test & Quiz section) Chap 5 (5%)
(iKamva)
Chap 6 (5%)
Chap 9 & 10 (4%)

6. DESCRIPTION AND EXPLANATION OF ASSESSMENT

ACTIVITIES

Each assignment, task and test has been designed to test your understanding of one or more of
the main learning outcomes. It is important that you understand that less emphasis may be placed
on learning outcomes that have been extensively tested formatively these might be excluded
during summative assessments.
‘Formative’ assessment refers to the assignments and tasks completed during the course of the
semester. Where it is practically possible, a number of opportunities will be created for you to
improve on your performance. Students who have not attempted the assignments or tasks at all
will not be allowed these improvement opportunities, unless both lecturer and coordinator are
satisfied that special consideration is warranted.
‘Summative’ assessment refers to the final and overall assessment; in this case it is the tests
and assignment, which takes place at the end of specific periods. A summative assessment tests
your Skill, Knowledge and Application (SKA) in all the main learning outcomes that were taught
during the course. The scope of this assessment therefore includes all of the work covered during
the preceding period.

Please ensure that you familiarise yourself with the guidelines for assessment and special
consideration for re-submissions - Please refer to Rule A.5.2…15 of Section 7 of the General
Calendar for 2021.

6.1 TERM TESTS (40%)

Tests are designed to check your understanding of one or more of the main learning outcomes
and to provide the lecturer and student with the needed information to adjust their teaching and
learning within the set timeframe. Students are reminded to do self-study throughout the term

18
 in preparation for tests. The tests will cover all topics covered across the module and their
contribution to your final mark is 40% (Test 1 = 20% and Test 2 = 20%). Please note the date
of the test and prepare accordingly. It is advisable that you adhere to and schedule time for the
test preparation as stipulated in this guide unless communicated differently. Please note that
test dates are communicated at the beginning of the semester and that it is the
responsibility of the student to ensure that these dates are reserved in their calendars.

6.2 PRACTICALS (30%)

Practicals are designed in such a manner as to allow you to learn about basic web development
using HTML and CSS as coding languages. Students are expected to do preliminary activities,
research and reading in order to complete the assignment task(s).

6.2.1. Assignment (S) Stipulations

a) Assignments must be submitted on or before the due dates. Assignments that are
more than 2 days late will not be accepted. Because of the extended period of time
provided to submit your assignments, sick notes will not be accepted as proof for
non- or late submission, not unless there is enough evidence that for the period
(leading to and during which) the assignment was to be done you were incapacitated.
b) If a Turnitin report is required, it is recommended that students submit their
assignment at least 1 week earlier to Turnitin to allow for any remedial action, based
on Turnitin % feedback. If any changes are made during the remedial period, please
be sure that the updated Turnitin report is the same assignment submitted on the
respective assignment submission dates.
c) All assignments (if a report is required) should have the prescribed cover page and
plagiarism declaration. Please refer to the iKamva site or the end of this module guide
for templates.

6.3 TUTORIALS (10%)

Although physical attendance of classes and tutorials will not happen the student’s interaction
and progress will be monitored in the online learning platform (iKamva) and WhatsApp. The
information will be used for either mitigating or aggravating circumstances in the event of a
request for special consideration when an assessment task was missed. It is in your best
interest to attend all lectures and tutorials for this course. Students are expected to complete
and submit all tutorials to their assigned tutor.

6.4 QUIZZES (20%)

Spot tests/chapter quizzes are designed to test your understanding of one or more of the main
learning outcomes and to provide the lecturer and student with the essential information to
adjust their teaching and learning within the set timeframe. Chapter quizzes will take place the
week after a chapter had been completed. These will be available on iKamva and it is the
responsibility of the student to complete these. Each quiz covers the recently finished
chapter(s) in the module and contributes to your final mark.

6.5 FEEDBACK ON ASSESSMENTS

General assessment feedback is typically 2 weeks after assessment. Due to the online learning
environment and the exceptionally large classes the course caters for and for the inability to
work from the university, the feedback period might be extended by another week. Your tutors
will provide you with feedback about your tutorials and assignments – please note that your
tutors are also working in difficult circumstances and might require a little more time. If you
have questions regarding the marking of your scripts/assignments, you should consult the
lecturer or tutor who marked it, for clarification. Test marks will be released once verified by
lecturing staff. If a student feels the need to see their iKamva submission, they should contact
the lecturer who will then download the test from iKamva and explain the mark obtained.

19
 7. IMPORTANT RULES (REFER TO UWC CALENDAR)
The following rules directly applies to undergraduate offerings. These rules appear on page 80
onwards in the UWC Calendar for 2021. Please ensure that you familiarise yourself with these
rules and guidelines.

RULE
NUMBER TITLE RULE
A.5.2.10 Condoned On application by the student, the Faculty Assessment Committee concerned may
Passes grant a condoned pass under the following provisions:
a) Condoned passes must be granted by the Faculty Assessment
Committee based on the student’s overall performance.
b) Condoned passes shall be permitted for the purposes of graduation in
one of the programme’s modules only; they should preferably only be
permitted in elective modules rather than core modules.
c) A condoned pass permits a student to gain credit for a completed
module, which he/she failed, where the final mark for the module is no
less than 45% and a sub-minimum of 40% in the examination or final
assessment has been achieved.
d) A condoned pass may not be granted if there has already been an
upward mark adjustment for the purpose of a pass in the same year.
e) A condoned pass must be reflected as 50% on the student’s academic
record, provided that an inscription will indicate that it is a condoned
pass.
f) The Senate Assessment Committee should be notified of all condoned
passes granted.
g) Faculties will finalize the condoned pass and the completion of the
student will be done by Senate Assessment Committee.
A.5.2.2 Associate a) An associate student may be permitted to register for the purposes of
Students examination or final assessment only for a module he/she failed the
previous year. An associate student may not attend classes or submit
material for continuous assessment in the relevant module. To be
admitted as an associate student, he/she must have obtained a
continuous assessment mark of at least 50% in the module as well as
at least 30% in the previous year’s examination or final assessment
task.
b) Unless otherwise decided by Senate, a student may be an associate
student for modules to a maximum of 30 credits per year.
c) Students may apply in writing to the relevant Faculty before the closing
date as published in the General Calendar.
d) Associate student status is only valid for the current registration year.
A.5.2.5 Pass Unless otherwise approved by Senate, a student shall obtain credit for a module
Requirements by gaining –
a) a final mark of at least 50%, computed in the relevant ratio from the
continuous assessment mark and the examination or final assessment
mark; and
b) at least 40% in the examination or final assessment task.

20
A.5.2.6 Supplementary a) Unless Senate decides otherwise, a student shall be admitted to a
Examinations supplementary examination in respect of a module in which he/she has
written the final examination, or completed the final assessment task,
and did not met the pass requirements, but has obtained –
i) an overall mark for the module of at least 45%, or
ii) a continuous assessment mark of at least 50%, and at least 30% in
the examination or final assessment task for the module, or
iii) final mark of 50% or more but an examination mark of less than
40%.
b) A supplementary assessment must be based on the work prescribed
for the original examination or final assessment. It may consist of
an oral and/or written examination, a practical examination, or
some other form of final assessment task approved by Senate.
i) A supplementary examination paper is a full-length paper.
ii) In cases where the formal assessment includes a supplementary
examination, the final mark for that module will not be lower than
the mark obtained before the supplementary assessment.
A.5.2.7 Special a) Within the assessment period the Faculty Board of the Faculty
Assessments concerned (or a designated committee of that Faculty Board) may grant
permission for a special assessment in the case of a student who has
been prevented from completing any assessment task, due to –
i) illness immediately preceding or on the day of the assessment,
provided that a satisfactory medical certificate, specifying the
nature and the duration of the illness, is submitted; or
ii) any other serious special circumstances, which may justify such
special assessment provided that satisfactory proof of such
circumstances, shall be produced.
iii)Where a student has written a special assessment, the final mark
could be more than 50%.
b) Unless otherwise determined by Senate, a student wishing to be
considered for a special examination or special final assessment task
must submit (or cause to be submitted), within five (5) working days after
the date of the formal examination, or the date of completion of the final
assessment task, the following documents to the Departmental
Chairperson/Director concerned:
i) application for such special assessments on the prescribed form;
ii) documentary proof of relevant circumstances, and
iii) receipt of payment of the prescribed fee (if applicable).
A.5.2.8 Senate A Senate Discretionary Assessment may be granted, if the Faculty Board
Discretionary concerned has obtained prior permission from Senate, in cases where:
Assessment a) a student owes no more than one module to promote to the next level of
(SDA) study or complete a programme, provided that the student has written
the final examination or second chance examination and have obtained
an overall aggregate of at least 40% for the module.
b) the final mark for the module shall not exceed 50%.

A.5.2.9 A student granted a Senate Discretionary Assessment, will not under any
circumstances be granted a further assessment opportunity.

21
A.5.2.11 Remarking of Examination scripts or final assessment tasks will be remarked on application by a
Examination student and at the prescribed rate per module payable in advance. The application
Scripts / Final must be in writing and reach the Student Administration Department at the date
Assessments specified in the General calendar for both the June and November assessments.
A.5.2.12 Should the internal examiner(s) uphold the mark for the questions
answered in an examination script(s) or assessment item after thoroughly checking
the script(s) or assessment item and the allocation of marks, the script(s) or
assessment item shall be referred for further review to an external examiner who
has not previously marked the assessment. The marks allocated by the external
examiner shall become the new examination mark.
A.5.2.13 A student’s payment will be returned if a higher symbol is allocated to
him/her after the re-marking of an examination script or final assessment.
A.5.2.14 The University does not guarantee that remarking of final assessment or
examination scripts will be completed within a fixed period of time.
A.5.2.15 Re-submission a) A department may permit a student to resubmit failed assessment
of Assessment exercises, other than examinations, within provisions made known to
Exercises students by the lecturer responsible before the commencement of a
module. Such provisions include, but are not limited to, the kind of
exercise that may be resubmitted and the length of time between the
original assessment and the re-assessment.
i) A request for the re-submission of the exercise must be made to the
Departmental Chairperson/Director within five (5) working days of
the return of the exercise.
ii) The application must clearly state the grounds for the request.
iii) In granting approval to re-submit, the lecturer must indicate whether
the whole or part of the assessment exercise must be redone and
stipulate the date for its re-submission.
iv) The amended mark that may be awarded after the re-submission
may not exceed 50 %.
v) A student may only be granted permission to re-submit once per
module.
A.5.2.16 Review of a) Where a student has reason to believe that the mark received for an
Mark
assessment exercise, other than a final sit-down examination, is unfair
or incorrect, he/she may request a review of the mark.
b) Any assessment exercise may only be submitted for the review of a mark
once, and the work submitted for review may not be altered or added to
by the student.
c) A student wishing to have his/her mark reviewed must submit, within five
(5) working days of the return of the exercise, a written application to the
Departmental Chairperson/Director concerned, specifying the grounds
for the request.
A.5.2.17 Review of A student wishing to review his or her examination script must submit, within five
Examination (5) working days of the return of the exercise, a written application to the
Scripts Departmental Chairperson/Director concerned, specifying the grounds for the
request.
A.5.2.18 Appeal against Assessment Decision
A student is entitled to appeal against an assessment decision if he/she can
demonstrate that the decision was wrong or unfair. The letter of appeal must
specify the reasons why the assessment decision was wrong or unfair, and that
the lecturer and the Departmental Chairperson/Director have been consulted in an
effort to resolve the matter. Students must direct such appeals in writing to the
Faculty Assessment Committee. An appeal will only be heard by the Faculty
Assessment Committee if the student can demonstrate that he/she has consulted
with the lecturer and the Departmental Chairperson/Director in an effort to resolve
the matter.

22
 8. EMS FACULTY: STUDENT GRIEVANCE PROCEDURE
The following procedures should be followed to resolve grievances.

Purpose: Ensure that relations between students and staff are equitable.
Definition: Any claim that the student has sustained academic disadvantage.

Grievances may include but are not limited to:

a) Formative Assessment mark queries
b) Unreasonable delays in publishing of formative assessment marks
c) Complaints about teaching of staff member
d) Complaints relating to availability of staff member for teaching and/or consultation
e) Complaints relating to administrative support relating to a module
f) Complaints relating to the Supervisor/s
g) Undergraduate admission appeals
h) Post-graduate admission appeals

Procedure:

NATURE OF GRIEVANCE1
STAFF MEMBER
A B C D E F G H
Marks Administrator 1
Lecturer/Supervisor 2 1 1 1
Module co-ordinator 3 2 1 1 2
Prog Coordinator/Subject Head/ 4 3 2 2 3 2
Division Head
Departmental Chair/Director 5 4 3 3 4 3 1
Faculty Officer/Senior Faculty 6 5 5
Officer
Faculty Manager 7 6 6 1 2
Dean/Deputy Dean 4 4 4 2 3
Deputy Registrar: Academic
Administration

* Student grievance should be submitted in writing to the staff member in order of the above schedule.
* Should it not be resolved it is escalated to the next level.
* All communication to students should be in writing.

23
 9. ADDITIONAL MODULE RELATED SUPPORT INFORMATION
Further, in this module guide, you will find:

A module alignment matrix that shows the Icon library, explaining the icons that we use
learning objectives for this module, and the throughout this module.
related teaching and learning activities for PART F (p38)
how we plan to achieve these objectives.
PART C (p25)

Topic outline and expectations for each

chapter, giving you some good learning tips
and additional activities and exercises. Glossary of terms used within this module.
PART D (p27) PART G (p40)

A detailed planner, outlining the when topics

Layout to use for report/assignment will be covered, as well as important dates
submission. regarding assignments, tests, tutorials, etc.
PART E (p37) PART H (p42)

24
 PART C – MODULE ALLIGNMENT MATRIX
MODULE ALIGNMENT
Introduction to Information Systems (IFS131) – Department of Information Systems
MAIN LEARNING OUTCOMES *GRADUATE
LEARNING ATTRIBUTES
OUTCOMES ASSESSMENT
At the successful By the end of this module TOPIC TEACHING ACTIVITIES TASKS
completion of this students should be able
module the to: 1 2 3 4 5 6
student should:
Demonstrate the role LO1: Demonstrate an - An introduction to information - Interactive lectures, - Formative assessment
that Information understanding of the * * * * * * systems in organisations - selected videos played in class, (Term Tests & Spot
Systems play in fundamental concepts and - Hardware and software - well designed and colour coded slides, tests)
different functions of Information - Database systems and - tutorials and tutorial exercises, - Summative assessment
organisations Systems applications - discussion forum on iKamva, (Exam)
- Telecommunications and - case studies discussed in class, - Tutorial exercises
networks - chapter questions for self-evaluation,
- Electronic & mobile - self- and group reflection and
commerce and enterprise - consultation with lecturer
systems
- Information and decision
support systems
- Knowledge management and
specialized information
systems
- Pervasive systems
- Security, privacy and ethical
issues (Self-study – not
included in exam)
Explain the role that LO2: Use available - Hardware and software - Interactive lectures, - Formative assessment
technology has in technology effectively and * * * * * * - selected videos played in class, (Term Tests & Spot
relation to the efficiently in organisations - well designed and colour coded slides, tests)
functioning of an - tutorials and tutorial exercises, - Summative assessment
Information System - discussion forum on iKamva, (Exam)
- case studies discussed in class, - Tutorial exercises
- chapter questions for self-evaluation,
- self- and group reflection and
- consultation with lecturer
LO3: Use database - Database systems and - Interactive lectures, - Formative assessment
technology effectively and * * * * * applications - selected videos played in class, (Term Tests & Spot
efficiently to locate, retrieve, - well designed and colour coded slides, tests)

25
 create and manage - tutorials and tutorial exercises, - Summative assessment
information relevant to the - discussion forum on iKamva, (Exam)
information in an organisation - case studies discussed in class, - Tutorial exercises
- homework exercises,
- chapter questions for self-evaluation,
- self- and group reflection and
- consultation with lecturer
LO4: Demonstrate an - Telecommunications and - Interactive lectures, - Formative assessment
understanding of concepts * * * * * * networks - selected videos played in class, (Term Tests & Spot
related to telecommunication - well designed and colour coded slides, tests)
and networks - tutorials and tutorial exercises, - Summative assessment
- discussion forum on iKamva, (Exam)
- case studies discussed in class, - Tutorial exercises
- chapter questions for self-evaluation, - Group Assignment
- self- and group reflection and - Peer Assessment
- consultation with lecturer
-students are given a demonstration in
class, tutors' assistance (all tutors are
shown how to use the software). The
software application, instructional videos
and step by step guides are all provided
to the student.
Identify various LO5: Examine the role that - Electronic & mobile - Interactive lectures, - Formative assessment
Business Information different types of Information * * * * * * commerce and enterprise - selected videos played in class, (Term Tests & Spot
Systems Systems play within different systems - well designed and colour coded slides, tests)
types of organisations. - Information and decision - tutorials and tutorial exercises, - Summative assessment
support systems - discussion forum on iKamva, (Exam)
- Knowledge management and - case studies discussed in class, - Tutorial exercises
specialized information - chapter questions for self-evaluation, - Individual Assignment
systems - self- and group reflection and - Practical tasks
- consultation with lecturer
-students are given a demonstration in
class, tutors' assistance (all tutors are
shown how to use the software). The
software application, instructional videos
and step by step guides are all provided
to the student.

* GRADUATE ATTRIBUTES 5. Ethically, environmentally and socially aware and active.

1. Interpersonal flexibility and confidence to engage across 6. Skilled communicators
difference.
2. Inquiry-focused and knowledgeable.
3. Critically relevant and literate.
4. Autonomous and collaborative

26
 PART D – TOPIC OUTLINE & EXPECTATIONS
CHAPTER 1 – AN INTRODUCTION TO INFORMATION SYSTEMS
CHAPTER 2 – INFORMATION SYSTEMS IN ORGANIZATIONS
CHAPTER 7 – OPERATIONAL SYSTEMS
CHAPTER 8 – MANAGEMENT INFORMATION AND DECISION SUPPORT SYSTEMS

Information systems are used in almost every imaginable profession. From a small music store to huge
multinational companies, businesses of all sizes cannot survive without information systems to perform
accounting and finance operations. Regardless of your college major or chosen career, information
systems are indispensable tools to help you achieve your career goals. Learning about information
systems can help you land your first job, earn promotions, and advance your career. We begin this
chapter by exploring the basics of information systems. The sections on hardware, software,
databases, telecommunications, e-commerce and m-commerce, transaction processing and enterprise resource
planning, information and decision support, special purpose systems, systems development, and ethical and social
issues are explained in future classes.

The impact that computers have had in organizations cannot be overstated. Office work has been transformed almost
beyond all recognition, and many workers cannot operate without their computer. No matter what path your career
takes, you will almost certainly encounter information systems every day. Operational systems, such as transaction
processing systems (TPS), allows firms to buy and sell. Without systems to perform these functions, the firm could
not operate. Organizations today are moving from a collection of non-integrated transaction processing systems to
highly integrated enterprise resource planning (ERP) systems to perform routine business processes and maintain
records about them. Companies selling online need electronic- and mobile-commerce software to allow customers
to perform transactions. No matter what your role, it is very likely that you will provide input to or use the output from
your organization’s systems. Your effective use of these systems will be essential to raise the productivity of your
firm, improve customer service and enable better decision making. Thus, it is important that you understand how
these systems works and what their capabilities and limitations are.

We will lastly look at systems at the tactical and strategic levels. The true potential of information systems in
organizations is in helping employees make more informed decisions, something that is supported by both
management information and decision support systems.

OUTCOMES CHECKLIST
CHAPTER 1
1. Discuss why it is important to study and understand information systems.
2. Describe the characteristics used to evaluate the quality of data.
3. Name the components of an information system and describe several system characteristics.
4. Identify the basic types of business information systems (relates to the systems in chapters 7 & 8) and
discuss who uses them, how they are used and what kinds of benefits they deliver.
5. Identify the major steps of the systems development process and state the goal of each.
6. Describe some of the threats to security and privacy that information systems and the Internet can
impose.
7. Discuss the expanding role and benefits of information systems in business and industry.

CHAPTER 2
8. Describe the role of information systems within organizations.
9. Understand the effect of innovation
10. Provide a clear definition of ‘organizational change’ and discuss how these affect the implementation
of information systems.

CHAPTER 7
11. Identify the basic activities and business objectives common to all transaction processing systems.
12. Identify key control and management issues associated with transaction processing systems.
13. Describe the inputs, processing, and outputs for the transaction processing systems.
14. Define e- and m-commerce and describe various forms of e-commerce.
15. Identify the challenges multinational corporations must face in planning, building, and operating their
transaction processing systems.
16. Discuss the advantages and disadvantages associated with the implementation of an enterprise
resource planning system.

27
 CHAPTER 8
17. Define the stages of decision making.
18. Discuss the importance of implementation and monitoring in problem solving.
19. Explain the uses of MISs and describe their inputs and outputs.

o Inputs to MIS
DURATION o Outputs to MIS
Two weeks
o Characteristics MIS
✓ Decision Support Systems (DSS)
BREAK DOWN / WEEK o Characteristics DSS
Preparation 1h30min (3 x 30min) o Capabilities of DSS
- Text Book o Comparison of DSS and MIS
- Web ✓ Group Support Systems (GSS)
- Audio
o Characteristics of GSS
Class - Theory 2h15 (3 classes x 45min) ✓ Executive Support Systems (ESS)
- Tutorials 45min o Capabilities of ESS
- Practical 45min

Note-making/Self Study 1h15min

SOURCES
Stair, Reynolds & Chesney. Principles of BIS
Questions/Activities 30min Chapter 1 Page 3 - 32.
Chapter 2 Page 33 - 64.
Other (Consultations, etc.) 20min Chapter 7 Page 233 - 244, 248 - 253, 256 – 257.
Chapter 8 Page 265 - 274, 284 – 288.
TOTAL HOURS (7h20min)

CONTENT AUDIO/YOUTUBE
If an audio/multimedia file is available it
CHAPTER 1
✓ What is an Information System? can be accessed for revision purposes on
o What is a system? iKamva.
o What is information?
o What are Information Systems? QUESTIONS
o Characteristics of Valuable Info Complete the questions at the end of the
o Manual vs Computerised IS (CBIS) chapter (p 28 – 32; p 56; p 259 - 264 & p298
✓ Business Information Systems
- 300).
o Enterprise Systems (TPS & ERP) - BIS Pyramid
o MIS & DSS
o Knowledge Management, AI, Expert Systems and SELF REFLECTION
VR
✓ Systems Development CHAPTER 1
✓ IS in society, business, and industry
✓ Global Challenges
Discuss with a friend
Why is feedback important to managers and
decision makers?
CHAPTER 2
✓ An introduction to organizations
o Organizational change By yourself
o Innovation 1. Classify each of the following as either data,
o Organizational change information, knowledge or forecasting:
• 20/05/2007
CHAPTER 7 • Bank statement
✓ Enterprise Resource Planning (ERP) • Predicting hurricanes
o Advantages • 01101110
o Disadvantages 2. Explain the components of a system by providing a
o ERP for SME's descriptive drawing and explain how it can be applied
✓ Transaction Processing Systems (TPS) to a real-world situation.
o Processing methods and objectives 3. What is the difference between data, information &
o Processing activities knowledge? Use an example to explain your answer.
✓ Electronic- and mobile-commerce 4. Which characteristics of valuable information can be
✓ International issues applied to your ID number, issued by the Department
of Home Affairs? State your reason for each
CHAPTER 8 characteristic selected.
✓ Decision making and problem solving 5. Look at the BIS pyramid (p13) and think of systems
o Programmed vs non-programmed decisions used at UWC that might fall under each of the levels.
o Optimization, satisficing and heuristics
o Sense and respond
o Big data
✓ Overview Management Information Systems (MIS)

28
CHAPTER 7 CHAPTER 8
Discuss with a friend Discuss with a friend
1. Do you make use of online shopping? If not, what 1. Try to find examples of big data and explain the
are the factors preventing you from doing so? importance of it.
2. Think of at least two situations where you will encounter 2. Why should executives invest in DSS? How can
structured and unstructured problems. DSS support them with their daily activities?

By yourself By yourself
1. Think about e- and m-commerce and how it is applied in 1. Think of examples where programmed and non-
the South African context. programmed decisions take place.
2. Try to determine why South African companies are so slow 2. Think of at least two situations where you will
in creating m-commerce sites. encounter structured and unstructured problems.
3. In one of the slides it is stated that the following is required 3. Make use of the models used by DSS (optimization,
for m-commerce to work effectively: satisficing & heuristics) and explain how a company,
• Interface between device and user should ensure with 1000 employees, could use each in order to come
an easy purchase to a conclusion in buying tablets for all of their
• Network speed should be fast employees.
• Security is important 4. Ensure that you understand the following diagram and
• Transmission itself all the content related to it.
• Trust that the transaction is being made
Explain why each aspect should be addressed.
4. Explain how an ERP system would impact the daily
operations of the University.

FIGURE 8.2 Sources of managerial information

(p270)

29
CHAPTER 3 – HARDWARE: INPUT, PROCESSING, OUTPUT AND STORAGE DEVICES

Organizations invest in computer hardware and software to improve worker productivity, increase
revenue, reduce costs, and provide better customer service, speed up time-to-market and enable
collaboration among employees. Organization’s that don’t make wise hardware investments are often
stuck with outdated equipment that is unreliable and that cannot take advantage of the latest software
advances. Managers, no matter what their career field and educational background, are expected to
help define the business needs that the hardware must support.

OUTCOMES CHECKLIST
1. Describe the role of the central processing unit and main memory.
2. State the advantages of multiprocessing and parallel computing systems and provide examples of the
types of problems they address.
3. Describe the access methods, capacity, and portability of various secondary storage devices.
4. Identify and discuss the speed, functionality and importance of various input and output devices.
5. Identify the characteristics and discuss the usage of various classes of single-user and multi-user
computer systems.
6. Describe Moore’s Law and discuss its implications for future computer hardware developments.
7. Give an example of recent innovations in computer CPU chips, memory devices, and input/output
devices.
8. Define the term green computing and identify the primary goals of this program.
9. Identify several benefits of green computing initiatives that have been broadly adopted.

DURATION SOURCES
Two weeks Stair, Reynolds & Chesney. Principles of BIS
Chapter 3 Page 65 -113.
BREAK DOWN / WEEK
Preparation 1h30min (3 x 30min)
- Text Book
- Web AUDIO/YOUTUBE
- Audio If an audio/multimedia file is available it
can be accessed for revision purposes on
Class - Theory 2h15 (3 classes x 45min)
- Tutorials 45min iKamva.
- Practical 45min
QUESTIONS
Note-making/Self Study 1h15min Complete the questions at the end of the
Questions/Activities 30min chapter (p 105 - 110).

Other (Consultations, etc.) 20min SELF REFLECTION

Discuss with a friend
TOTAL HOURS (7h20min)
Why should we be concerned with green
computing?
CONTENT
✓ Computer Systems By yourself
o HW Components 1. What hardware is visible for the computers at the
✓ Processing and Memory devices library? Try to give a brief explanation for the purpose
o Processing Characteristics and functions of each device. Also determine whether it is an input or
o Memory Characteristics and functions output device.
o Multiprocessing 2. What new innovative approaches are in development to
o Parallel Computing uniquely identify a user of a device (Hardware-related)?
✓ Secondary Storage 3. We have learned about various combinations of
o Access Methods Operating systems, computers & users. Find examples
o Secondary Storage Devices for each of the four sections.
o Enterprise Storage Options 4. Why are 3D printers seen as a disruptive technology to
✓ I/O Devices many industries?
o Characteristics and functionality
o Input Devices
o Output Devices
✓ Computer System Types
o Portable Computers
o Nonportable Single-user computers
o Multi-user computers
✓ Green Computing

30
CHAPTER 4 – SOFTWARE: SYSTEMS AND APPLICATION SOFTWARE

Software is indispensable for any computer system and the people using it. With systems software,
computers would not be able to accept data input from a keyboard, process data or display results.
Application software is one of the keys to helping achieve your career goals.

OUTCOMES CHECKLIST
1. Identify and briefly describe the functions of the two basic kinds of software.
2. Outline the role of the operating system and identify the features of several popular operating systems.
3. Discuss how application software can support personal, workgroup and enterprise business objectives.
4. Identify three basic approaches to developing application software and discuss the pros and cons of
each.
5. Outline the overall evolution and importance of programming languages and clearly differentiate
between generations of programming languages.
6. Identify several key software issues and trends that have an impact on organizations and individuals.

o Evolution
DURATION o Visual, object oriented and AI languages
Two weeks
✓ Software issues and trends
o Software bugs
BREAK DOWN / WEEK o Copyrights and licences
Preparation 1h30min (3 x 30min) o Freeware and Open Source
- Text Book o Upgrades
- Web o Global support
- Audio

Class - Theory 2h15 (3 classes x 45min) SOURCES

- Tutorials 45min Stair, Reynolds & Chesney. Principles of BIS
- Practical 45min
Chapter 4 Page 115 -155.
Note-making/Self Study 1h15min

Questions/Activities 30min AUDIO/YOUTUBE

If an audio/multimedia file is available it
Other (Consultations, etc.) 20min can be accessed for revision purposes on
iKamva.
TOTAL HOURS (7h20min)

QUESTIONS
CONTENT Complete the questions at the end of the
✓ Hardware Components chapter (p 148 - 153).
✓ Overview of software
o Systems Software
o Application Software SELF REFLECTION
o Supporting Individual, Group & Organizational Goals Discuss with a friend
✓ Systems Software Which mobile applications can’t you live
o Operating Systems without, why are these applications so
o Current OS important?
o Workgroup OS
o Enterprise OS By yourself
o OS for small computers, embedded pc's & special 1. What software is available on the computers at the
purpose library? Categorise the software according to system or
o Utility programs application software.
o Middleware 2. What new innovative approaches are in development to
✓ Application Software uniquely identify a user of a device (Software-related)?
o Overview of application software 3. Why should one be careful in writing down passwords?
o Personal Application software Try and determine what makes for better, more secure
o Mobile Application software passwords.
o Workgroup Application software 4. What is open source software? Draw up a comparative
o Enterprise Application software table comparing open source software that students at
o Application software for Info, Decision support, and UWC could use vs paid for software.
competitive advantage
✓ Programming Languages

31
CHAPTER 5 – ORGANIZING AND STORING DATA

A huge amount of data is entered into computer systems every day. Where does all this data go, and
how is it used? How can it help you in a job? This chapter examines database systems and how they
can help businesses. The chapter includes a brief overview of how to organize data in a database looks
at database administration and discusses how data can be used competitively by studying both data
mining and business intelligence.

OUTCOMES CHECKLIST
1. Define general data management concepts and terms, highlighting the advantages of the database
approach to data management.
2. Describe the relational database model and outline its basic features.
3. Identify the common functions performed by all database management systems, and identify popular
database management systems.
4. Identify and briefly discuss current database applications.

DURATION AUDIO/YOUTUBE
Two weeks If an audio/multimedia file is available it
can be accessed for revision purposes on
BREAK DOWN / WEEK iKamva.
Preparation 1h30min (3 x 30min)
- Text Book
- Web
QUESTIONS
- Audio Complete the questions at the end of the
chapter (p 181 - 185).
Class - Theory 2h15 (3 classes x 45min)
- Tutorials 45min
- Practical 45min
SELF REFLECTION
Note-making/Self Study 1h15min By yourself
1. What is an attribute? How does it relate
Questions/Activities 30min to an entity?
2. Define the term “database”. How is it different
Other (Consultations, etc.) 20min
from a database management system?
3. What is a database schema, and what is its
TOTAL HOURS (7h20min)
purpose?
4. What is the difference between DDL & DML?
CONTENT 5. Create an ERD and corresponding database
✓ Data management and data modelling schema to explain the information saved in the
o Relationships between tables contacts section of your cell phone as well as the
o Designing relational databases
relationship between entities that you identified.
✓ Database Management Systems
o Creating and modifying the db
o Storing and retrieving data Work through the following class activity with a
o Manipulating data and generating reports friend (see chapter slide for actual content)
o Database administration
o Selecting a DBMS
o Using DB's in other software
✓ DB Applications
o Linking DB's to the Internet
o Big data applications
o Data Warehouses
o Data mining
o Business Intelligence
o Distributed Databases
o OLAP
o Visual, audio and other DB Applications

SOURCES Ensure that you can:

Stair, Reynolds & Chesney. Principles of BIS • Identify the entities
Chapter 5 Page 157-185. • Determine the cardinality/optionality of the
relationships
• Which relationships will have both a primary as
well as foreign key?

32
CHAPTER 6 – COMPUTER NETWORKS

Nearly all career fields utilize the communications capabilities provided by telecommunications and
networks including the Internet, intranets, and extranets. To be a successful member of any
organization, you must be able to take advantage of the capabilities that communications technologies
offer you.

OUTCOMES CHECKLIST
1. Define the terms ‘communications’ and ‘telecommunications’ and describe the components of a
telecommunications system.
2. Identify several communications hardware devices and discuss their function.
3. Describe many of the benefits associated with a telecommunications network.
4. Define the term ‘communications protocols’ and identify several common ones.
5. Briefly describe how the Internet works, including alternatives for connecting to it and the role of Internet
Service Providers.
6. Describe the World Wide Web and the way it works.
7. Explain the use of web browsers, search engines and other web tools.
8. Outline a process for creating web content.
9. Define the terms ‘intranet’ and ‘extranet’ and discuss how organizations are using them.

DURATION SOURCES
Two weeks Stair, Reynolds & Chesney. Principles of BIS
Chapter 6 Page 187 - 230.
BREAK DOWN / WEEK
Preparation 1h30min (3 x 30min)
- Text Book AUDIO/YOUTUBE
- Web If an audio/multimedia file is available it
- Audio
can be accessed for revision purposes on
Class - Theory 2h15 (3 classes x 45min) iKamva.
- Tutorials 45min
- Practical 45min
QUESTIONS
Note-making/Self Study 1h15min Complete the questions at the end of the
chapter (p 223 - 227).
Questions/Activities 30min

Other (Consultations, etc.) 20min SELF REFLECTION

Discuss with a friend
TOTAL HOURS (7h20min) What is your perception of cloud computing and
what are some security or ethical considerations
before participating with cloud computing?
CONTENT
✓ An Overview of Telecommunications By yourself
✓ Telecommunications 1. Create a concept/mind map to summarise the chapter.
o Channel Bandwidth Create sections for Telecommunications, Networks &
o Guided transmission media types Distributed Processing, Use and Functioning of the
o Wireless transmission media types Internet as well as The World Wide Web. Be sure to
o Telecommunications hardware include all subcategories, provide a sentence or two
✓ Networks and distributed processing indicating the purpose of each concept.
o Network types 2. How can wireless communications (NFC, Bluetooth,
o Distributed processing etc.) be used to make the daily lives of South Africans
o Client/server systems easier?
o Communications Software 3. Look for some examples regarding the implementation
o Virtual Private Networks of LiFi. Think about places in South Africa where it can
✓ The Internet be incorporated.
o How it works
✓ Internet Applications
o World Wide Web
o Email
o Telnet & FTP
o Cloud computing
✓ Intranets & Extranets

33
CHAPTER 9 – KNOWLEDGE MANAGEMENT & SPECIALISED SYSTEMS

Knowledge management systems are used in almost every industry. If you are a manager, you might
use a knowledge management system to support decisive action to help you correct a problem. You will
see many examples of using specialised information systems throughout the chapter. Learning about
these systems will help you discover new ways to use information systems in your day-to-day work.

OUTCOMES CHECKLIST
1. List some of the tools and techniques used in knowledge management.
2. Define the term ‘Artificial Intelligence’ and state the objective of developing artificial intelligence systems.
3. List the characteristics of intelligence behaviour and compare the performance of natural and artificial
intelligence systems for each of these characteristics.
4. Identify the major components of the artificial intelligence field and provide one example of each type of
system.
5. When would one use an expert system?
6. Identify the benefits associated with the use of expert systems.
7. Define the term ‘virtual reality’ and provide three examples of virtual reality applications.
8. Discuss examples of specialised systems for organizational and individual use.

DURATION SOURCES
One week Stair, Reynolds & Chesney. Principles of BIS
Chapter 9 Page 305 - 334.
BREAK DOWN / WEEK
Preparation 1h30min (3 x 30min) AUDIO/YOUTUBE
- Text Book
- Web If an audio/multimedia file is available it
- Audio can be accessed for revision purposes on
iKamva.
Class - Theory 2h15 (3 classes x 45min)
- Tutorials 45min
- Practical 45min QUESTIONS
Complete the questions at the end of the
Note-making/Self Study 1h15min chapter (p 328 - 333).
Questions/Activities 30min
SELF REFLECTION
Other (Consultations, etc.) 20min Discuss with a friend
AI could potentially cause the extinction of many
TOTAL HOURS (7h20min) jobs. What do you think, we as humans need to
do to ensure that our skills stay relevant?
CONTENT
✓ KMS By yourself
o Overview KMS 1. Understand the difference between tacit and explicit
o Obtaining, storing, sharing and using knowledge knowledge.
o Technology to support knowledge management 2. How will artificial intelligence impact our lives in the near
✓ AI future? Think about such systems being built into new
o Nature of intelligence smart phones.
o Difference between natural and artificial intelligence 3. Robots are used in more and more environments.
o Major branches of AI Identify at least two new uses of robotics (these should
▪ Expert systems (basics) be relatively new). What are the dangers associated
▪ Robotics with robotics used within these environments?
▪ Vision Systems 4. Virtual reality is set to have a major impact on the
▪ NLP and voice recognition interaction that we as humans have with content. How
▪ Learning systems can virtual reality be used to make the lives of ordinary
▪ Neural networks South Africans easier?
▪ Other AI applications
✓ Expert Systems
o When to use expert systems
✓ VR
o Interface devices
o Forms of VR
o VR applications

34
CHAPTER 10 – PERVASIVE SYSTEMS

The move of information systems from the office into every aspect of our lives is well underway. Many
businesses are exploiting this to their advantage, as are their customers. In this chapter, we examine
some of the technologies that enable us to use systems on the go.

OUTCOMES CHECKLIST
1. Identify the range of devices that now incorporate computing power.
2. Describe the business benefits of mobile devices.
3. Discuss and evaluate the technologies that can be used to support teamwork when team members are
separated by time and/or space.
4. Describe how to select mobile systems to support business objectives.

DURATION o Advantages of e- and m-commerce

One week SOURCES
Stair, Reynolds & Chesney. Principles of BIS
BREAK DOWN / WEEK Chapter 10 Page 335 - 363.
Preparation 1h30min (3 x 30min)
- Text Book
- Web AUDIO/YOUTUBE
- Audio If an audio/multimedia file is available it
can be accessed for revision purposes on
Class - Theory 2h15 (3 classes x 45min) iKamva.
- Tutorials 45min
- Practical 45min
QUESTIONS
Note-making/Self Study 1h15min Complete the questions at the end of the
Questions/Activities 30min chapter (p 356 - 360).

Other (Consultations, etc.) 20min SELF REFLECTION

Discuss with a friend
TOTAL HOURS (7h20min)
What are your views on wearable technology?

CONTENT By yourself
✓ An Introduction to Electronic Commerce 1. Identify at least 5 different examples of wearable
✓ Wireless Internet Access technology.
✓ Mobile devices 2. What is GPS and why has it become an integral part of
o Smart phone our daily lives?
o Wearable technology 3. What are different examples of e-money?
o E-money 4. Find 2 examples of personal robotics or virtual pets.
o Tangible media Write a short summary about the purpose and functions
o Personal robotics that each offer.
o Virtual pets CSCW is a concept that emerged due to global
✓ Computer Supported Cooperative Work collaborations. How can this be used to enable students
o Videoconferencing from different universities to work together on projects.
o Messaging 5. Identify at least 2 more advantages that companies
o Interactive Whiteboards might experience when they make use of e- and m-
o Wikis commerce.
o MMOG's
o Blogs and Podcasts
✓ Mobile applications of e- and m-commerce
o Retail and Wholesale
o Manufacturing
o Marketing
o Auctions
o Anywhere, anytime applications of m-commerce

35
CHAPTER 13 – SECURITY, PRIVACY AND ETHICAL ISSUES IN INFORMATION SYSTEMS
(SELF STUDY)

In this chapter we will look at the FOUR main factors you need to understand when working through
how this topic covers management information systems and decision support systems and how crucial
these are to run an effective business.

OUTCOMES CHECKLIST
1. Describe some examples of waste and mistakes in an IS environment, their causes and possible
solutions.
2. Identify policies and procedures useful in eliminating waste and mistakes.
3. Discuss the principles and limits of an individual’s right to privacy.
4. Explain the types and effects of computer crime.
5. Identify specific measures to prevent computer crime.
6. List the important effects of computers on the work environment.
7. Identify specific actions that must be taken to ensure the health and safety of employees.
8. Outline criteria for the ethical use of information systems.

DURATION SOURCES
One week Stair, Reynolds & Chesney. Principles of BIS
Chapter 13 Page 449 - 482.
BREAK DOWN / WEEK
Preparation 1h30min (3 x 30min) AUDIO/YOUTUBE
- Text Book
- Web If an audio/multimedia file is available it
- Audio can be accessed for revision purposes on
iKamva.
Class - Theory 3h (3 classes x 1h)
- Tutorials 1h
QUESTIONS
Note-making/Self Study 1h Complete the questions at the end of the
chapter (p 474 - 479).
Questions/Activities 30min

Other (Consultations, etc.) 20min SELF REFLECTION

Discuss with a friend
TOTAL HOURS (7h20min) Have you been a victim of a computer crime? For
example, you experienced that your information
CONTENT has been taken/used without your consent or your
files being damaged through a virus attack?
✓ Computer waste and mistakes
o Prevention
✓ Computer crime By yourself
✓ Prevention 1. What can we do to minimise computer waste in
o By state South Africa? Do you think enough has been
o By organizations done? Write a ½ page reflection on the topic.
o By individuals 2. What can we as computer users do to ensure that
o Using intrusion detection software we don’t fall victim to identity theft?
o Using managed security service providers (MSSP's) 3. Differentiate between:
o Preventing crime on the Internet - Virus
✓ Privacy - Worm
o Privacy and the government - trojan
o at work
o email privacy 4. Find at least 3 examples of computer scams that
o Internet privacy have taken place recently. Explain each one
o Fairness of Info use briefly.
o Individual efforts to protect privacy 5. The over use of computers and mobile devices
✓ The work environment has a negative effect on us as human beings.
o Health concerns What can be done to inform people to take their
o Avoiding Health and Environmental Problems health and safety more serious? Create a small
✓ Ethical issues in IS pamphlet with tips that can be distributed amongst
your fellow students.

36
 PART E – LAYOUT TO USE FOR REPORTS
LAYOUT OF REPORT FOR ASSIGNMENTS
1. Cover page Ensure that your name, surname, student number, date, lecturer’s name,
tutor’s name and tutorial period are all clearly printed on the cover page. Be
sure to insert the “anti-plagiarism” declaration and sign it before hand-in. It
is preferred that you use the cover page found on iKamva. Remember to
also include the date of submission.
2. Table of contents Generate the Table of Contents automatically using built-in MS Word
function. Follow the following procedure:
Firstly, identify the text that you want to appear in the Table of Contents
from your content, highlight it before apply a heading style.
o On the ‘Home’ tab, in the ‘Styles’ group, click the Heading 1 option.
o In the same way, apply the Heading 1 style to other major headings
in your document.
o Apply the Heading 2 style to sub-headings, Heading 3 style to sub-
sub-headings etc.
Choose ‘References’ > ‘Table of Contents’
Choose ‘Automatic Table 2’ from the menu. Your table of content will
be inserted automatically to a content control.
3. Introduction Provide a brief overview of the topic, clearly stating the purpose of the report
and providing a concise outline or overall plan of development for the rest of
the report.
4. Procedure / Method By using relevant headings (two levels e.g. 4.1) clearly illustrate the main
of gathering topics and areas of discussion. This section of the report should describe
information the method or procedure you followed to collect the information to answer
the questions in each task.
5. Findings This section of your report should focus on answering the questions
presented in each task (above). It should contain the actual information you
have collected based on your research. Be sure to explain your answers in
detail and motivate/justify your views.
6. Conclusion Illustrate your understanding of the topic by summing up the key points
discussed in the body of the report and clearly state your opinion.
7. Recommendations What are your suggested/recommended solutions to the challenges faced
in the case study and presented to you in the questions for the task? These
recommendations should be based on your Findings and Conclusion.
Always justify your views.
8. References Use the APA referencing style for in-text and reference list, for all the sources
of the information used in your report.
9. Originality report After you submit your report on www.Turnitin.com, you need to print the
Originality report (not the digital receipt) and add it to the report
10. Printed copy of Print a copy of the rubric provided for the task and attach it to your
rubric for tutor assignment before submission. Your tutor will use this to provide you with
feedback.
11. Appendices If any are necessary ensure that you label them clearly as Appendix A, B, C,
etc.

Assignment format: font size 11 and font type “Arial” and 1, 5 line-spacing, with margins of 2.54 CMs on all sides
for pages, justify body text. Hand-written work will not be marked.

37
 PART F – ICON LIBRARY
The follow set of images appear throughout this guide, the slides, as well as in tutorial and assignment specifications.
Please ensure that you know what is expected from you for the indicated activity.
Outcomes checklist
At the beginning of each unit there is a list of learning outcomes. These outcomes indicate what you
should know and must be able to do after the completion of the unit.

Read a reference/Additional sources

This symbol will indicate what you have to read and learn from your textbook or other sources.
Reference to additional text/paper sources.

Notes
Read the notes in the blocks indicated by this symbol. These notes will give you important
information.

WWW links
These blocks will contain hyperlinks to web sites where you can find useful/more information on a
particular subject that relates to the unit.

Questions
You will come across these questions throughout the modules. These questions are applicable to
the work you have just completed. Try to answer them.

Answers to short questions

This symbol indicates the answers to short questions that appeared throughout the modules.

Check your progress

When you see this symbol you must check yourself against the list of outcomes provided at the
beginning of the module. When you feel that you have accomplished all the outcomes, you can
complete the quizzes for that particular unit. You will find these quizzes on the subject on-line page.

Assignments
This symbol indicates assignments that you will have to hand in as part of your assessment. Check
the assignment schedule for the dates of submission.

Work on the computer

This symbol will be displayed whenever you need to carry out work on the computer.

Hints
The notes in the blocks indicated by this symbol, contain special hints for future/current use.

38
Time
This symbol indicates that there is a specific amount of time allocated to the completion of the given
task.

Date
This symbol indicates the date when an assignment must be submitted or when a class test/
evaluation will take place.

Audio/Video
This is an indication that extra work has been assigned in this specific work area, e.g. watching a
video; listening to a guest speaker; watching a slide show, etc.

Self-study
This is an indication that the mentioned work will not be done in class, but must be done by the
student as extra work. The student can expect to be evaluated on this self-study material.

Enrichment activities
This symbol is an indication that the mentioned work is not compulsory, but only for self-enrichment
purposes.

Self-tests
These are tests that are given so that the student can evaluate him-/herself. They do not count for
evaluations and are not marked by the lecturer.

Group work
This activity is not for individual work and must be done in a group context.

Exercise
The activity indicated by this symbol is the homework given to students in order to enable them to
apply the work done in class and to target difficult aspects.

Example
This indicates a practical explanation of the theory work done in class.

Presentation
The activity indicated by this symbol is the homework given to students in order to enable them to
present work and communicate effectively with others.

Content
The following topics will be covered in class.

Reflection
Think how the following topics/questions relate or influence the work explained in class.

39
 PART G – LIST OF EXPLANATORY WORDS
The following list of words will assist you in answering questions in tests, assignments, homework
or exams. Please ensure that you get familiarised with them.

Analyse Separate/divide into parts or elements, describe comprehensively and

comment.
Apply Show the application of acquired knowledge or given information in practice,
or in relation to what is asked. Use knowledge to find an answer to the
question.
Classify Arrange information in categories
Comment Give your own opinion regarding subject-matter and illustrate it through
examples. Interpret and evaluate.
Compare Contrast facts, events or problems and indicate the similarities and
differences, or analyse the similarities and differences between statements,
ideas, etc.
Contrast Emphasise the differences, contrasts and anomalies of facts or events by
using analysis, discussion and examples.

Correct Identify and remedy mistakes, identify false statements and correct them.
Criticise Judge the credibility of given facts or viewpoints and discuss the positive and
negative elements of a statement, by giving and
motivating your own opinion.
Define Give a clear, to the point, systematic and authoritative
explanation/description of concepts, to reflect the precise meaning thereof.

Demonstrate Explain by using a sketch, model, picture or graph or a concrete subject. It

Or Indicate may also imply a well-thought out and well-formulated description.

Derive Form an opinion from the above-mentioned or given information.

Describe Give the characteristics/basic facts/results in a logical, systematic and well-

structured manner.
Design Create a plan. Portray by means of illustrations or concrete artefacts. Create
a model with specific objective in mind and indicate the planning phase.

Discuss Analyse the matter carefully by discussing different aspects in logical

arguments. Compare, contrast and debate.
Distinguish Show the difference, give the distinguishing characteristics.

Evaluate Assess based on specific points of reference or criteria and give your own
opinion. Do not describe. Personal viewpoints may be given.
Explain Give a clear explanation/exposition. Support the argument by means of
examples and/or illustrations and give reasons for statements or results.

Give an outline Give a framework consisting of main facts and relevant information in
support of these facts. It is not necessary to write down a detailed discussion.

Identify Reproduce the essential characteristics/main facts.

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Illustrate Use a sketch, picture, diagram, graph or concrete item to explain a
concept/solve a problem. It can also mean to give examples in well-chosen,
descriptive words.
Interpret Comment on available facts, relating to applicable examples. Give a clear
indication of your own interpretation.
Investigate Analyse the facts/divide into sections and give a critical discussion.
Modify Prove, give reasons, activate and comment.
Predict Process the information (given/acquired) to reach relevant/applicable
conclusion.
Propose Give a relevant answer/recommendation.

Re-arrange Re-divide into new/different classes, groups, types, or characteristics. The

information is generally provided in the paper.
Show relations Show by using analysis, discussion and examples how different facts are
inter-related, or correspond to one another.
Sketch - Give a brief summary of main features logically divided into main facts &
sub-sections
- Provide a graphical representation, graph, flow diagram, map, etc.
Summarise Give a resume of the most important facts without detail, illustrations, critical
analysis or discussion.
Use Make use of info or subject(s) supplied to illustrate/explain specific viewpoint.

Write an essay Supply the information in a logical and well-structured manner.

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 PART H – WEEKLY INTERACTIONS & DETAILED
PLANNER
WEEKLY INTERACTIONS

Self-guided video lectures are schedule on the first-year timetable. Students need to work through
the narrated PowerPoint presentations during these times. Lecturers will be available on the
iKamva Chatroom during these times for any questions about the content or any other general
question regarding the module.

DETAILED PLANNER

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