AgaMatrix iBGStar Manual
AgaMatrix iBGStar Manual
OWNER’S GUIDE
For use with the iBGStar Diabetes Manager
1
Contents
Contents
2 3
Unpack your System Kit. Dispose of the packing material properly.
1
CHAPTER
Power Adapter 3 For use with iPhone 5 or iPod touch (5th generation), an Apple
Lightning to 30-pin Adapter (not included in package) is required.
3 iOS 4, 5, or 6
3 The iBGStar Diabetes Manager App installed on that iPhone or
iPod touch.
Control Solution The iPhone and iPod touch are sold separately. The iBGStar Diabetes
Micro-USB to USB Cable Manager Application is not included with the iBGStar Blood Glucose
Monitoring System . It can be downloaded from the App Store on your
Getting Started
Getting Started
iPhone or iPod touch. To install the app, follow instructions in Chapter 3
4 5
About the BGStar Blood Glucose Test Strip:
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CHAPTER
About the iBGStar Blood Glucose
Monitoring System (1) Front of the Test Strip: The front of the test strip is black
in color. Ensure that the front (black-colored) side of the test
About the iBGStar Meter (the meter) strip is facing towards you when inserting a test strip into the
meter’s test strip port.
(1) Dock Connector Cover: Covers the dock connector when
not in use. (2) Back of the Test Strip: The back of the test strip is white
in color. Ensure that the back (white-colored) side of the test
(2) Dock Connector: This end inserts into the iPhone or iPod strip is facing away from you when inserting a test strip into
touch’s 30-pin dock connector port. The dock connector port the meter’s test strip port.
is located below the home button of either device.
(3) Contact Bars: This end is inserted, front of the test strip
(3) Display Area: Glucose test results, symbols and messages facing towards you, into the meter’s test strip port.
appear here.
(4) Sample Area: Blood or control solution should be applied
(4) Meter Button: The right-side of the meter’s display is a to the tip of the test strip here.
button. It is used to activate or deactivate the iBGStar and
view past test results. (5) Visual Fill Window: This window will turn red when
enough blood has been applied or blue when enough control
(5) Micro-USB Port: Used to connect to the power adapter or solution has been applied.
a PC (personal computer) via the micro-USB to USB cable.
About the iBGStar Blood Glucose Monitoring System
2 4
5
4
6
3
6 7
IMPORTANT: Use BGStar Blood Glucose Test Strips only once. [9] Apply only fresh capillary blood or control solution to the
Only use BGStar Test Strips with the BGStar or iBGStar Blood sample area of the BGStar Blood Glucose Test Strip.
Glucose Monitoring System(s).
[5] With clean, dry hands you may gently handle the BGStar (5) Power Adapter’s USB Port: Used to connect to the
Blood Glucose Test Strip when removing it from the vial or iBGStar meter via the micro-USB to USB cable.
inserting it into the iBGStar.
About the iBGStar Blood Glucose Monitoring System
[8] Do not bend, cut or alter BGStar Blood Glucose Test Strips.
8 9
About the iBGStar Lancing System About the iBGStar Meter Display
and Symbols
Note: Lancing Devices and Lancets are only intended for a Example Results:
single user and should not be shared between users. (1) Glucose Test Result.
1 2 8 9
(2) Units of Measurement (scrolls
across display): Results will be
displayed in mg/dL.
6 7
(3) Time (scrolls across display):
3 4 5 Syncing will configure the time format
to match your iPhone or iPod touch’s
(1) Cocking Handle: Cocks the device so it is ready to lance. settings. The format is in either 12 or
24 Hour.
(2) Depth Adjustment Dial: Adjusts how deep the lancet will
lance the skin. (4) Date (scrolls across display):
Syncing will configure the date format
(3) Depth Indicator Window: Displays the depth setting of to match your iPhone or iPod touch’s
the lancing device. settings. The format is in either
MM/DD/YY or DD/MM/YY.
(4) Release Button: Fires the lancet.
(5) Lancet Holder Cup: Holds the lancet into place inside the (5) Control Solution Symbol:
Appears to the right of control
About the iBGStar Blood Glucose Monitoring System
12 13
Downloading the app through iTunes:
3
CHAPTER
How to Install and Update the iBGStar
CHAPTER
Diabetes Manager Application [1] Ensure you have iTunes installed on your computer, or
download it for free from: http://www.apple.com/itunes/.
How to install the iBGStar Diabetes Manager Application,
using iTunes: [2] Launch the iTunes application.
The iBGStar Diabetes Manager Application (the app) can [3] Click on “iTunes Store” in the left side of the screen.
be downloaded from the App Store. The App Store can be
accessed through iTunes or by tapping the App Store icon on [4] Enter “iBGStar” into the search box, located in the top right
your iPhone or iPod touch. You must have internet access to hand corner of the screen.
download the app.
[5] Locate the app icon and click “FREE” to begin
Downloading the app through your iPhone or iPod touch: the download process. When prompted, sign in to
your iTunes account, or create a new account if
[1] Ensure that your iPhone or iPod touch is on and the home needed, and follow the onscreen instructions.
screen is showing.
[6] Once iTunes has completed downloading the iBGStar
[2] Launch the App Store application on your App, connect your iPhone or iPod touch to your computer
How to Install and Update the iBGStar Diabetes Manager Application
NOTE: Accessing the App Store requires an internet connection. [7] On the menu on the left hand side, “Devices” will appear.
For assistance with this, visit: http://www.apple.com/support. Click on your device name.
[3] Tap the app icon. [8] At the top of the screen, click on “App”. You will see a list of
apps and an image of the device screen.
[4] Tap the “FREE” button, then “INSTALL.”
When prompted, sign in to your iTunes [9] Click on the “Sync app” button in the upper left of the
account or create a new account if needed. screen if it is not already checked.
NOTE: Carrier charges may apply for downloading the app. [10] If a message appears asking if you want to sync apps, click
“Sync Apps”.
14 15
[11] In the list of apps, find the iBGStar Diabetes Manager Once inserted, your iPhone or iPod touch will display a
Application and check the box next to “iBGStar Diabetes message asking if you’d like to install the necessary app.
Manager.”
[12] Click “Apply” in the lower right hand corner of the screen.
[1] Ensure that your iPhone or iPod touch is on, and the home How to update the app
screen is showing.
As new features are added to the app, updates will be made
How to Install and Update the iBGStar Diabetes Manager Application
16 17
[2] Tap on the Updates icon. [9] If a message appears asking if you want to Sync Apps, click
“Sync Apps.”
[3] If there is an update available for the iBGStar Diabetes
Manager Application, it will appear in the list of updates. Tap [10] In the list of apps, find the iBGStar App and check the box
“Update” to update the app. next to “iBGStar Diabetes Manager.”
Updating the app through iTunes: [11] Click “Apply” in the lower right hand corner of the screen.
[1] Launch the iTunes application. [12] After syncing is done, unplug your iPhone or iPod touch
and you are ready to use the iBGStar App.
[2] On the left side of the screen click on “Apps” located under
the Library. These instructions are subject to change. For more information
on downloading apps from the App Store or syncing your
[3] If there are updates for any of your apps available, the lower iPhone or iPod touch, refer to the Help section of iTunes.
right of the screen will display that you have a number of updates
available. Click on the arrow next to “Updates Available.”
NOTE: Updating the app will not cause you to lose your data.
[4] If there is an update available for the iBGStar Diabetes Manager Any information currently contained in the app, such as blood
Application, the app icon will be displayed. Click on “Get Update” glucose readings, will not be affected by updates.
How to Install and Update the iBGStar Diabetes Manager Application
[6] On the menu on the left hand side, “Devices” will appear.
Click on your device name.
[7] At the top of the screen, click on “App.” You will see a list of
apps and an image of the device screen.
[8] Click on the “Sync App” button in the upper left of the
screen if it is not already checked.
18 19
[8] If you get repeated error messages and are experiencing
4
CHAPTER
symptoms of hypo or hyperglycemia, contact your healthcare
Important Health-related Information professional immediately as this may indicate low or high glucose.
If this error code persists on retesting, consult your healthcare
Please read the following: professional (see Chapter 16: Error Messages and Troubleshooting)
[1] Inaccurate results may occur in severely hypotensive individuals [9] Do not use test strips that are expired or appear to be damaged
or patients in shock. Inaccurate low results may occur for as they may return inaccurate results.
individuals experiencing a hyperglycemic-hyperosmolar state, with
or without ketosis. Critically ill patients should not be tested with [10] Healthcare professionals should follow their institution’s
blood glucose meters. infection control protocols.
[2] Severe dehydration and excessive water loss may yield [11] Always follow your healthcare professional’s recommendations.
inaccurate results. If you believe you are suffering from severe The ADA recommends the following treatment goals for most
dehydration, consult your healthcare professional immediately. individuals with diabetes:
[3] Patients undergoing oxygen therapy may receive inaccurate A1C: <7%; pre-meal glucose of 70[3.9] to 130 mg/dL, and a
results. glucose taken within one to two hours after the start of the meal
of < 180 mg/dL.
[4] Results below 70 mg/dL may mean low blood glucose levels
(hypoglycemia). Treatment goals are individualized for each patient. Speak with your
healthcare provider about the target blood glucose ranges that are
[5] Results over 240 mg/dL may mean high blood glucose levels right for you.
(hyperglycemia). Checking ketones may be advisable.
[6] If you get results below 70 mg/dL or above 240 mg/dL and do
not have symptoms of hypoglycemia or hyperglycemia, repeat WARNING: The information from your iBGStar Diabetes
the test. If you have symptoms, or continue to get results that fall Manager Application (on your iPhone or iPod touch) and blood
below 70 mg/dL or rise above 240 mg/dL, follow the treatment plan glucose meter should only be used as a reference. Do not make
treatment decisions based solely on the information provided
Important Health-related Information
20 21
For instructions on how to use the iBG Star Diabetes Manager
CHAPTER
Application, refer to the User’s Guide available at http:// Important Information About Your iBGStar
ibgstar.com/web/app or read the instructions built into Blood Glucose Monitoring System
the app.
The iBGStar Blood Glucose Monitoring System (the meter)
should be used:
IMPORTANT: Please note that the iBGStar Diabetes Manager
Application stores sensitive health-related information on [1] For measuring blood glucose levels from fresh capillary
your iPhone or iPod touch. We recommend keeping your whole blood samples taken from the fingertip, palms (at the
iPhone or iPod touch up-to-date with the latest security base of the thumb), or forearms.
software. For more information on keeping your iPhone or
iPod touch and information safe, visit http://www.apple.com/ [2] For in vitro (i.e. outside of the body) diagnostic use only.
support/security/.
[3] With BGStar Blood Glucose Test Strips and BGStar Control
Solution only. Do not use other brands of test strips and control
For instructions on how to use your iPhone or iPod touch, solution with the meter. This may produce inaccurate results.
refer to the support materials for each device.
[4] Testing glucose from sites other than the fingertip, palm
1American Diabetes Association; Standards of Medical Care in Diabetes (at the base of the thumb), or forearm.
(Position Statement); Diabetes Care. 2011;34 (suppl 1):S11-S61.
22 23
Possible test sites: It is recommended that you use a fingertip sample if:
The iBGStar Blood Glucose Monitoring [1] You are testing for hypoglycemia or if you suffer from
System only requires a small droplet of hypoglycemia unawareness.
blood (0.5 μL), about the size of a
pinhead, to perform a glucose test. [2] You are testing your blood glucose within 2 hours of
For the best results, test glucose from eating, taking insulin, medication, exercise.
the tips of any finger. The palm (at the base of
the thumb) and forearm are alternative, but less [3] Your blood glucose results obtained from the palm (at the
accurate, test sites. Only select soft and fleshy base of the thumb) or forearm are not consistent with the way
areas to lance. Avoid lancing any bony areas, you feel.
obvious veins or moles.
Physiological differences in circulation between CAUTION: Please read all the instructions provided in this
the fingertip, palm (at the base of the thumb), owner’s guide and practice the testing procedures before using
and forearm may result in differences in blood the iBGStar meter. Home blood glucose monitoring should be
glucose measurements between these sites. done with the guidance of a health care professional.
Important Information About Your iBGStar Blood Glucose Monitoring System
24 25
plus 260 disinfecting wipes) on the iPod touch (4th and 5th
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CHAPTER
Important Disinfection Procedures generation), iPhone 4, and 5, Apple Lightning to 30-pin Adapter,
Apple Lightning to 30-pin Adapter (0.2m), lancing device, and
iBGStar meter. The life of the iBGStar, defined as 5,000 test strip
When using your iBGStar, avoid getting dirt, dust, blood, control insertions, is between 3 to 5 years, depending on use. The number
solution, water, or any other liquid into the test strip port, micro- of cleaning and disinfecting wipes used simulates cleaning and
USB port or onto the dock connector. You should wash your disinfecting your meter once a week for 5 years.
hands thoroughly after handling the meter, lancing device, or
What can you use to clean and disinfect your meter, iPhone or iPod
test strips. Your meter, iPhone or iPod touch, Apple Lightning to
touch, Apple Lightning to 30-pin Adapter or Apple Lightning to
30-pin Adapter or Apple Lightning to 30-pin Adapter (0.2m) and
30-pin Adapter (0.2m) and lancing device?
lancing device should be disinfected periodically. Cleaning and
See the table below for the suggested disinfecting wipe. You
Disinfecting will kill the bacteria and viruses that you cannot see.
should use wipes that are pre-saturated with disinfectant. Do
not immerse your meter, iPhone or iPod touch, Apple Lightning
Cleaning and disinfecting your iBGStar (meter), iPhone or iPod to 30-pin Adapter, Apple Lightning to 30-pin Adapter (0.2m) or
touch, Apple Lightning to 30-pin Adapter or Apple Lightning body of the lancing device in any liquid solution.
to 30-pin Adapter (0.2m) and Lancing Device
If you suspect your meter is not working properly after disinfecting,
CAUTION: Never immerse the meter, iPhone or iPod touch, Apple verify that your system is working properly by performing a control
Lightning to 30-pin Adapter, Apple Lightning to 30-pin Adapter solution test. If your control solution test result falls out of control
(0.2m) or the body of the lancing device in water or any other range, call Customer Service at 1-800-633-1610.
liquid solution. Be careful when disinfecting your meter and
iPhone or iPod touch. Avoid getting liquid into the test strip port, If you should notice any signs of deterioration on the meter,
micro-USB port, or onto dock connector. lancing device, Apple Lightning to 30-pin Adapter, Apple
Lightning to 30-pin Adapter (0.2m), or iPhone/iPod touch (such
When should you clean and disinfect your meter, iPhone or iPod touch, as clouding on the meter or iPhone/iPod touch display, corrosion
Apple Lightning to 30-pin Adapter or Apple Lightning to 30-pin or erosion of meter, adapters, and lancing device plastic housing
Adapter (0.2m) and lancing device? or outer components of iPhone/iPod touch, or cracking of plastic
Important Disinfection Procedures
26 27
EPA # Brand Name Manufacturer Available at Contact Time
9480-4* Super Sani- Professional Online: 2 Minutes
Cloth Disposables Amazon.com
Germicidal International, Officedepot.com
Disposable Inc. (PDI)
Wipe
*Active ingredient: Quaternary ammonium chlorides and isopropanol
4. After 2 minutes of contact time, let air dry.
How do you clean and disinfect your meter, iPhone or iPod touch ,
Apple Lightning to 30-pin Adapter or Apple Lightning to 30-pin You should wash your hands thoroughly with soap and water
Adapter (0.2m) and lancing device? after handling the meter, lancing device, and BGStar Test Strips.
1. Before you clean and disinfect your meter, iPhone or
iPod touch, Apple Lightning to 30-pin Adapter or Apple If you have any questions about cleaning and disinfecting
Lightning to 30-pin Adapter (0.2m) and lancing device, your iBGStar meter, iPhone or iPod touch, Apple Lightning to
pre-clean the outside with a disinfecting wipe. 30-pin Adapter or Apple Lightning to 30-pin Adapter (0.2m)
2. With a new disinfecting wipe, disinfect your meter, or lancing device, call Customer Service at 1-800-633-1610.
iPhone or iPod touch, Apple Lightning to 30-pin
Adapter or Apple Lightning to 30-pin Adapter (0.2m)
and lancing device using the disinfecting wipe listed
in the table above and follow the instructions below.
In addition, follow the instructions on the disinfecting
wipe container label for safe handling of the wipes.
3. Wipe each side of your meter, iPhone or iPod touch,
Apple Lightning to 30-pin Adapter or Apple Lightning to
30-pin Adapter (0.2m) and lancing device with moderate
Important Disinfection Procedures
28 29
Control solution tests should be performed when you:
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CHAPTER
Important Information About Performing
Control Solution Tests [1] First get your meter.
The iBGStar Blood Glucose Monitoring System can be used [2] Suspect that your meter or test strips are not working
with BGStar Control Solution (control solution). properly.
Control solution should only be used for 90 days after first [3] Think your test results are not accurate.
opening the bottle or until the expiration date printed on the
label, whichever comes first. [4] Have dropped or damaged your meter or exposed your
meter to liquids.
IMPORTANT: Count forward 90 days from the date you open
a new bottle of BGStar control solution. This is your discard [5] Are advised by your healthcare professional to do so.
date. Write the discard date on the BGStar control solution
bottle.
Important BGStar Control Solution information:
CAUTION: Results from control solution tests do not reflect
your blood glucose level. The control solution range is a [1] Use only BGStar Control Solution with your iBGStar Blood
target range for control solution only. It is not a target range Glucose Monitoring System.
for your blood glucose level.
Important Information About Performing Control Solution Tests
The control solution is used to: [3] Always discard the first drop of control solution and wipe
the bottle tip clean using a clean tissue or paper towel.
[1] Ensure that your iBGStar Meter and BGStar Test Strips (test
strips) are working together properly. [4] Replace the cap on the control solution bottle immediately
after use.
[2] Practice testing without having to use your own blood.
[5] Do not add water or any other liquid to control solution.
30 31
Out-of-range test results may be caused by:
CHAPTER
How to Perform a Control Solution Test
[1] Expired or defective control solution.
[2] Expired or defective test strip. This chapter explains how to perform a control solution test
with the iBGStar Diabetes Manager Application (the app).
[3] Error in performing test.
To perform a control solution test using the iBGStar Meter
independently: Skip step [1] and begin with step [2].
[4] Watered-down control solution.
You must sync your meter to the app to be able to download
[5] Meter malfunction. readings from your meter to the app and set your meter’s time
and date. For instructions on how to sync for the first time refer
[6] Control solution test done outside the system operating to Chapter 12. Test results without a set time and date:
temperature of 50°F to 104°F (10°C to 40°C). • Will be saved to the meter in chronological order, but will
not download to the app.
[7] Failure to shake the control solution bottle vigorously • Test results without a set time and date will be displayed on your
before using. meter with “--:--“ and “--/--/--“ in place of the time and date.
• If have you synced your iBGStar meter to the app previously
[8] Failure to discard the first drop of control solution and to and you see dashes in place of the time and date you need to
wipe the bottle tip clean. re-sync your meter with the app. Readings that do not have
Important Information About Performing Control Solution Tests
Example Results:
38 39
To disconnect your meter from the iPhone or iPod touch, hold
CHAPTER
your iPhone or iPod touch firmly with one hand and use your Important Information About Testing
other hand to pull your meter away from the iPhone or iPod Your Blood Glucose Level
touch. Your meter will deactivate.
Example Results: CAUTION: To ensure accurate results, wash your hands and
the test site with warm, soapy water and dry before every test.
Unwashed hands and test sites may lead to inaccurate results.
Make sure there is no grease, oil or lotion on the test site. Use
lancets only once. Do not use any lancet or lancing device that
has been used by another person.
WARNING:
[8] Dispose of Used Materials Properly. Follow your [1] Do not sync the app on your iPhone or iPod touch with an
healthcare provider’s instructions for disposal. iBGStar used by another person. Data downloaded from the
iBGStar meter cannot be deleted from the iBGStar Diabetes
Manager Application. If you sync with another person’s
meter, the data from each meter will be combined in the app
and may give you incorrect reports.
40 41
IMPORTANT: WARNING:
[1] Remove the test strip from the blood sample as soon as the The lancing device and lancets should only be used by
test strip’s visual fill window completely turns red. one person. Never share lancing devices or lancets. Used
test strips, lancets, and lancing devices may be considered
[2] Do not press the BGStar Test Strip against the test site. biohazardous or medical waste in your city or town. Follow
your healthcare provider’s instructions for disposal.
[3] Do not scrape blood onto the BGStar Test Strip.
[4] Do not apply blood to the top side of the BGStar Test Strip.
[5] Do not apply blood to the BGStar Test Strip when the test
strip is out of the meter.
[6] Do not put blood or foreign objects into the iBGStar test
strip port.
[7] Do not apply more blood after the test strip’s visual fill
window completely turns red and the Calculating Animation
(a sequence of bars and 1,2,3) begins on the meter’s display.
Important Information About Testing Your Blood Glucose Level
42 43
Snap off the cap from the lancing device.
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CHAPTER
How to Test Your
Blood Glucose Level
If have you synced your iBGStar meter to the app previously and Replace Lancing Device Cap:
you see dashes in place of the time and date you need to re-sync Replace the lancing device cap until it snaps into place. Be
How to Test Your Blood Glucose Level
46 47
Do not perform a test while a cable is plugged into the micro- [5] Lancing:
USB port and the meter’s battery is charging. The meter cannot To ensure accurate results, wash hands with warm, soapy
perform a test while it is charging with the cable. water and dry before every glucose test.
[4] Meter Ready For Test:
For details on possible test sites, refer to Chapter 5. For
The meter now displays the Apply Sample to Test Strip Animation.
instructions on how to test on your palm or forearm, please
refer to Chapter 11.
Apply Sample to Test Strip Keep your hand warm or gently massage the site you are
Animation:
lancing to stimulate blood flow.
((BEEP))
Apply Sample to Test Strip
Animation:
Discard the used BGStar Test Strip and lancet properly. Follow
your healthcare providers instructions for disposal.
54 55
CAUTION:
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CHAPTER
Obtaining a Blood Sample From To ensure accurate results, wash your hands with warm, soapy
Alternative Sites (Palm or Forearm) water and dry before every test. Clean and make sure there is
no grease, oil or lotion on the test site.
Testing glucose levels with blood obtained from the palm
(at the base of the thumb) or forearm may reduce the Follow Chapter 9, steps 1-4, to begin blood glucose testing.
pain of testing. The technique for testing on the palm and
forearm is slightly different than testing on the finger. Always
discuss changes to your testing habits with your healthcare [1] Prepare the Lancing Device:
professional. Replace the gray lancing device cap with the clear cap.
56 57
[2] Rub Test Site: [4] Obtain a Drop of Blood: After lancing, hold the lancing
To increase the blood flow in your palm (at the base of the device against your skin until a blood droplet forms. Do not
thumb) or forearm, rub the area that you will be testing. squeeze directly around the lanced area. Make sure the blood
Ensure that your palm or forearm is facing up and held level. drop is large enough to completely fill the visual fill window
of the test strip. Pull the lancing device directly off your palm
Palm: Forearm: or forearm to ensure that you do not smear the blood drop.
Palm: Forearm:
58 59
If your meter is already connected to the iPhone or iPod touch,
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CHAPTER
Syncing for the First Time then launch the app. If you have an iPhone or iPod touch
with a Lightning Connector, (ie, iPhone 5 or iPod touch 5),
an adapter is necessary to sync your iBGStar meter with the
Before syncing for the first time, the iBGStar Diabetes Manager app. The Apple Lightning Adapter or Apple Lightning Cable
Application must be installed on your iPhone or iPod touch. Adapter (0.2m) are the recommended adapters for syncing
For instructions on installing the app refer to Chapter 3. your iBGStar Meter to the app:
[1] Insert the Lightning Adapter into the iPhone or iPod touch
Ensure that the time and date is properly set on your iPhone Lightning Connector.
or iPod touch before syncing your meter to the app. For [2] Insert the iBGStar meter into the Lightning Adapter
instructions on how to set the time and date on your iPhone or (already attached to the iPhone or iPod touch).
iPod touch, refer to the support materials for each device.
The first time you connect an iBGStar meter to the iBGStar
Tap the iBGStar Diabetes Manager Application icon on your App on your iPhone or iPod touch, you will be prompted with
iPhone or iPod touch to launch the app. a message. It will ask if you want to download readings from
this meter.
60 61
During every sync:
13
CHAPTER
Syncing
3 Any new data with a time and date will be downloaded
from the meter to the app.
The first time you connect an iBGStar meter to the app on your
iPhone or iPod touch, you will be prompted with a message. If 3 The meter is configured to match the iPhone or iPod
this is your first time connecting the meter, follow instructions touch’s time and date.
in Chapter 12.
3 The meter’s battery will charge.
After the first sync between an iBGStar Meter and the
app, syncing will happen automatically when:
All test result scorecards in the iBGStar Application
3 You connect the meter to your iPhone or iPod touch with data that has been downloaded from the iBGStar
with the app launched. meter will have a Lock icon in the upper left corner
(in place of the Delete icon). The Lock icon indicates that the
3 You launch the app with your meter already connected to test result value and associated time and date cannot be
the iPhone or iPod touch. deleted or edited. Carbs, Insulin, Tag, and Notes can still be
added or edited for blood glucose scorecards. To learn how
to edit your Carbs, Insulin, Tag, and Notes refer to the iBGStar
Ensure that the time and date is properly set on your iPhone Diabetes Manager Application User’s Guide.
or iPod touch before syncing your meter to your iPhone or
iPod touch. For instructions on how to set the time and date If you disconnect the meter from the iPhone or iPod touch
on your iPhone or iPod touch, refer to the support materials during a sync, all new data may not completely download and
for each device. The time and date from your iPhone or iPod the meter’s time and date may not match the iPhone or iPod
touch will be used to set the time and date on your meter touch’s time and date.
whenever it syncs.
Syncing
Syncing
62 63
If it was a control solution test result, the control solution icon
14
CHAPTER
Viewing Past Test Results on the will appear to the right of the test result. In this case, a symbol
iBGStar Meter will not appear to the right of the result.
The iBGStar Blood Glucose meter will store up to 300 of the [2] Viewing all stored test results:
most recent blood glucose and control solution test results Press and release the meter button to view the next most
with time and date. When the meter needs to save a new test recent test result. The date, time, and mg/dL unit of measure
result and has already stored 300 test results, the oldest test will scroll to the right of the test result.
result will be deleted and a new test result will be saved. Example Results:
64 65
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CHAPTER
Display Messages
If you are viewing past results while the meter is connected to CAUTION: Low or high blood glucose test results can
the iPhone or iPod touch with the app closed, the meter will indicate a potentially serious medical condition. Follow your
display the battery status and charging symbol after 1 minute healthcare professional’s recommendations. These results
of inactivity. If the iPhone or iPod touch is hibernating (when represent meter operating range. Consult your healthcare
the device is on and the touch screen is locked or off) the professional for appropriate target ranges.
meter will deactivate.
To disconnect your meter from your iPhone or iPod touch, LOW MESSAGE:
hold the iPhone or iPod touch firmly with one hand and use
your other hand to pull your meter away from the iPhone or MEANING: Glucose test result is lower than 20 mg/dL. This low
iPod touch. Your meter will deactivate. result may indicate hypoglycemia (low blood glucose). The low
result is stored in the iBGStar meter. On the app it will be saved
as a test result of < 20 mg/dL with time and date. The value will
be represented as 20mg/dL in the statistics in the app.
Viewing Past Test Results on the iBGStar Meter
Display Messages
team or contact your healthcare professional immediately.
66 67
ACTIONS: Move to an area with an ambient temperature of
HIGH MESSAGE: 50°F to 104°F (10°C to 40°C). Wait for the meter and test strips
to reach the new temperature (usually 10-20 minutes) before
MEANING: Glucose test result is above 600 mg/dL. This high
using the meter or performing a test.
result may indicate hyperglycemia (high blood glucose). The
high result is stored in the meter. On the app it will be saved
as a test result of > 600 mg/dL with time and date. The value
LOW BATTERY MESSAGE:
will be represented as 600 mg/dL in the statistics in the app.
This message appears for 2 seconds.
ACTIONS: If you feel symptoms such as fatigue, thirst,
excessive urination, or blurry vision, follow your healthcare MEANING: The battery in your meter is low on power.
professional’s recommendations. If you get a high glucose
test result but have no symptoms of high blood glucose, ACTIONS: If the battery symbol appears, the battery in your
then retest with a new BGStar Test Strip. If you still get a high meter must be charged. For details about charging your
glucose test result, follow your healthcare professional’s meter, refer to Chapter 17.
recommendations. Checking ketones may be advisable.
Display Messages
68 69
Error 1: Problems have occurred that are
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CHAPTER
70 71
[2] The test strip may have been mishandled by vigorous bending Error 6: The test strip has taken too long to
or shaking. Retest using a new test strip. generate a signal.
[3] Parts of the test strip may have become covered in grease, oil,
[1] This may be caused by a combination of cold operating
or lotion. Retest using a new test strip.
temperature and high hematocrit levels. Retest in a warmer
[4] The test strip port connector may be dirty. Call Customer location.
Service for assistance at 1-800-633-1610. The phone number
is also printed on your meter’s cap label. [2] If this error code persists on retesting, call Customer Service
at 1-800-633-1610. The phone number is also printed on your
Error 4: The meter was unable to produce meter’s cap label.
a result or unusual test strip problems have
occurred that may be related to extreme conditions.
Error 7: iBGStar meter problems have
[1] This error may be caused by extremely high glucose. If you occurred that are beyond your control.
are experiencing symptoms of hyperglycemia, contact your Call Customer Service for assistance at 1-800-633-1610.
healthcare professional immediately. If this error code persists on The phone number is also printed on your meter’s cap label.
retesting, consult your healthcare professional.
[2] Retest where it is closer to a room temperature of 70°F to 75°F
(21°C to 24°C). Error 8: A problem has occurred related to
the meter hardware.
Error 5: The meter was unable to produce
[1] This may be caused by connecting a power adapter to
a reliable result.
the meter while testing. Disconnect the power adapter and
[1] This may be caused by a non-blood sample, or a combination retest.
of high glucose and other medical conditions.
[2] If this error code persists on retesting, consult your healthcare [2] If this error code persists on retesting, contact Customer
Error Messages and Troubleshooting
72 73
Troubleshooting Situation #1: [2] CAUSE: Sample was applied after 4 minutes of inserting
Meter does not display the Apply Sample to Test Strip a test strip.
Animation after inserting a BGStar Test Strip. ACTION: Repeat the test using a new BGStar Test Strip.
Wait until you see the Apply Sample to Test Strip Animation
[1] CAUSE: The meter’s battery has insufficient power. appear on the meter display screen before you apply the
ACTION: The meter’s battery must be charged immediately. blood sample.
For details about charging your meter, refer to Chapter 18.
[3] CAUSE: Defective meter.
[2] CAUSE: The BGStar Test Strip has been inserted upside ACTION: Call Customer Service at 1-800-633-1610. The phone
down, wrong end in, or incompletely inserted into the meter. number is also printed on your meter’s cap label.
ACTION: Remove the test strip from the meter’s test strip port.
Reinsert the BGStar Test Strip with the black side up and the
end of the test strip with contact bars inserted up into the
meter’s test strip port. Ensure that the test strip is fully inserted.
[4] CAUSE: Blood or foreign objects put into the meter test
strip port.
ACTION: Call Customer Service at 1-800-633-1610. The phone
number is also printed on your meter’s cap label.
74 75
[2] Insert the USB connector end of the cable into the
17
CHAPTER
The iBGStar Meter will take 3-5 hours to fully charge. Your
iBGStar is fully charged once the display shows the full
battery symbol.
76 77
Example of 100% full battery power: into your laptop. The meter will not charge while the PC is off.
The battery status and charging battery symbol will appear
on the meter display.
Connect your iPhone or iPod touch to your meter to charge You can check your battery status in a number of ways:
both devices at the same time. 1. If the battery is 50% or less charged, press the meter’s
button or insert a new test strip to see how much
You cannot perform a test while a cable is plugged into the charge is left.
micro-USB port and the meter’s battery is charging. 2. Attach your meter to your iPhone or iPod touch with
the App open. This will only show you the battery
symbol, not the percent of batttery that is left. Close
How to charge the iBGStar Meter using the iPhone or iPod the app, deactivate the iPhone or iPod touch, then
touch: press the meter’s button to see the percent battery left.
3. Plug in your meter to the USB charging cable. After two
[1] Connect your meter to the iPhone or iPod touch. minutes, the meter will deactivate. Press the meter’s
button to see the percent battery left.
[2] Turn your iPhone or iPod touch on. The meter will not
charge while the iPhone or iPod touch is hibernating. The You can sync your iPhone or iPod touch to iTunes (on your PC)
battery status and charging battery symbol will appear on the via the micro-USB to USB Cable, while connected to your meter.
meter display for 5 seconds.
CHAPTER
Caring for Your iBGStar Meter
iBGStar Meter Specifications
and Lancing Device
When using your meter, avoid getting dirt, dust, blood, Assay Method: Dynamic Electrochemistry
control solution, water, or any other liquid into the test
strip port, micro-USB port or onto dock connector. Clean Maximum Altitude: 10,000 ft.
the outside of the meter or the lancing device using a cloth
dampened with mild detergent or mild soap. If you wish to Calibration: Plasma equivalent
clean the lancing device cap only, remove the cap; wash it in
warm water, rinse well, and dry. Coding: No Code
CAUTION: Never immerse the meter or the body of the Control Solution Storage Temperature: 36°F to 86°F (2°C
lancing device in water or any other liquid solution. to 30°C)
80 81
Power Source: Lithium Rechargeable Polymer Battery
20
CHAPTER
Warranty
Automatic Shutoff: 1 minute after last user action
Warranty
82 83
Please refer to the tables included later in this section for
21
CHAPTER
other equipment. If in doubt about possible interference to Electrostatic ± 6 kV contact ± 6 kV contact Floors should be wood,
discharge ± 8 kV air ± 8 kV air concrete or ceramic tile. If floors
other equipment, please contact your distributor for support. (ESD) are covered with synthetic
IEC 61000-4-2 material, the relative humidity
should be at least 30 %.
Guidance and manufacturer’s declaration – electromagnetic emissions
Electrical fast ± 2 kV for power ± 2 kV for power Mains power quality
The Model iBGSTAR is intended for use in the electromagnetic environment specified transient/ supply lines supply lines should be that of a typical
below. The customer or the user of the Model iBGSTAR should assure that it is used in burst ± 1 kV for input/ ± 1 kV for input/ commercial or hospital
such an environment. IEC 61000-4-4 output lines output lines environment.
Emissions test Compliance Electromagnetic environment – guidance Surge ± 1 kV line(s) to ± 1 kV Mains power quality
IEC 61000-4-5 line(s) differential mode should be that of a typical
RF emissions Group 1 The Model iBGSTAR uses RF energy only ± 2 kV line(s) to ± 2 kV common commercial or hospital
CISPR 11 for its internal function. Therefore, its RF earth mode environment.
emissions are very low and are not likely to
cause any interference in nearby electronic IEC 61000-4-11 <5 % U T 5 % UT Mains power quality should
Voltage (>95 % dip in U T) (>95 % dip in U T) be that of a typical commercial
equipment.
dips, short for 0,5 cycle for 0,5 cycle or hospital environment. If
RF emissions Class B The Model iBGSTAR is suitable for use in interruptions 40 % U T 40 % U T the user of the Model iBGSTAR
and voltage (60 % dip in U T) (60 % dip in U T) image intensifier requires
CISPR 11 all establishments, including domestic variations on for 5 cycles for 5 cycles continued operation during
establishments and those directly power supply 70 % U T 70 % U T power mains interruptions,
Harmonic emissions Class A connected to the public low-voltage power input lines (30 % dip in U T) (30 % dip in U T) it is recommended that
IEC 61000-3-2 supply network that supplies buildings used for 25 cycles for 25 cycles the Model iBGSTAR Image
for domestic purposes. <5 % U T <5 % U T Intensifier be powered from an
Voltage fluctuations/ Complies
(>95 % dip in U T) (>95 % dip in U T) uninterruptible power supply
flicker emissions for 5 s for 5 s or a battery.
IEC 61000-3-3
Power 3 A/m 3 A/m If image distortion occurs, it
Electromagnetic Compatibility (EMC)
NOTE U T is the a.c. mains voltage prior to application of the test level.
86 87
Guidance and manufacturer’s declaration – electromagnetic immunity NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is
The Model iBGSTAR is intended for use in the electromagnetic environment specified affected by absorption and reflection from structures, objects and people.
below. The customer or the user of the Model iBGSTAR should assure that it is used in
such an environment. a Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless)
telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV
IMMUNITY IEC 60601 TEST Compliance Electromagnetic environment
test LEVEL level – guidance broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic
environment due to fixed RF transmitters, an electromagnetic site survey should be
Conducted RF 3 Vrms Portable and mobile RF considered. If the measured field strength in the location in which the Model iBGSTAR is used
IEC 61000-4-6 150 kHz to 80 MHz 3 Vrms communications equipment should exceeds the applicable RF compliance level above, the Model iBGSTAR should be observed
be used no closer to any part of to verify normal operation. If abnormal performance is observed, additional measures may
Radiated RF 3 V/m 3 V/m the Model IBGSTAR, including be necessary, such as re-orienting or relocating the Model iBGSTAR.
IEC 61000-4-3 80 MHz to 2,5 GHz cables, than the recommended b Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.
separation distance calculated
from the equation applicable to the
frequency of the transmitter.
Recommended separation
distance Recommended separation distances between portable and mobile RF
communications equipment and the Model iBGSTAR
The Model iBGSTAR is intended for use in an electromagnetic environment in which
radiated RF disturbances are controlled. The customer or the user of the Model iBGSTAR
can help prevent electromagnetic interference by maintaining a minimum distance
between portable and mobile RF communications equipment (transmitters) and the
80 MHz to 800 MHz Model iBGSTAR as recommended below, according to the maximum output power of
the communications equipment.
800 MHz to 2,5 GHz Rated maximum Separation distance according to frequency of transmitter
where P is the maximum output output power m
power rating of the transmitter of transmitter
in watts (W) according to the W 150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2,5 GHz
transmitter manufacturer and d
is the recommended separation
distance in metres (m).
Field strengths from fixed RF 0,01 0,12 0,12 0,23
transmitters, as determined by an
electromagnetic site survey,a should 0,1 0,38 0,38 0,73
be less than the compliance level in
each frequency range.b 1 1,2 1,2 2,3
Electromagnetic Compatibility (EMC)
For transmitters rated at a maximum output power not listed above, the recommended
separation distance d in metres (m) can be estimated using the equation applicable to
the frequency of the transmitter, where P is the maximum output power rating of the
transmitter in watts (W) according to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is
affected by absorption and reflection from structures, objects and people.
88 89
90 US.BGM.14.04.001 November 2013