BUL L ET I N

344J
INSTALLATION & OPERATION

SiloPatrol / Flexar ® ®

Inventory Monitoring System

Installation & Operation Manual

Software Programming Manual

SiloTrack™
Inventory Management Software
Version 3.55
(This bulletin is intended for use with an external USB RS-485 con-
verter. If you are upgrading software and your RS-485 converter is
an internal device or you are using a converter not supplied by
Monitor, please consult the factory for advice.)

In the event that information contained herein does not completely satisfy your
requirements or answer your questions, you may contact Technical Support on our
website www.monitortech.com, by telephone at 800-766-6486 (630-365-9403), or
by fax at 630-365-5646. If your SiloPatrol® SMU or Flexar ® ever requires service
either in or out of warranty, please contact us and obtain an RMA number prior to
shipping the unit to us.

www.monitortech.com
 ATTENTION:
USE OF VOLUME & WEIGHT CALCULATIONS
The HMI2 and SiloTrack™ Inventory Management Software can perform
calculations to display the volume and weight of material in each vessel.
When utilizing this capability, the HMI2 or SiloTrack software will calculate
the volume and weight based upon the distance measurement made by the
SMU, the vessel dimensions and the material bulk density entered during
setup.
The calculated volume and weight values are effected by variations in actu-
al vessel dimensions, angle of repose, fluctuation in material bulk densities,
material flow properties (ratholes, bridging, etc.), vessel inlet/discharge
location(s) and location of the sensor on the vessel. The direct distance
measurement made by the SMU is from the bottom of the SMU mounting
flange to the point on the plumb bob.
Prior to equipment installation, please consult the factory to discuss the
application details if the volume/weight calculation are of critical importance.
TABLE OF CONTENTS
Section Page Section Page
1. Language Selection 3 7. Manual Server Software Program Setup 13
2. Introduction 3 7.1 Creating Silos 13
2.1 SiloTrack™ Concepts 3 7.2 Properties General Tab 13
2.2 Definitions 3 7.3 Relay Functions 13
3. SiloPatrol® Network Configuration 4 7.4 Enable Remote Access 14
3.1 Network Connector Pin Assignment 4 7.5 Security 15
3.2 Connecting the RS-485 to Converter 4 8. Manual Client Software Program Setup 15
3.3 Ranges of Network/Configuration Addresses 4 9. Using SiloTrack 16
4. Pre-Installation Considerations 4 9.1 Relay Contact Indicators 16
4.1 Minimum PC Requirements 4 9.2 Alarm Indicators 16
4.2 Physical Installation Specifications 4 9.3 SiloTrack (SMU) Diagnostics 16
4.3 Installation Quick-View 5 9.4 Adding Pages 17
4.4 RS-485 Port Configuration 6 9.5 History 17
5. Installing SiloTrack Server 6 9.6 Automatic Reports 17
6. Installing SiloTrack Client 11 10. Reference Section 18
11. Troubleshooting 19
11.1 System Errors 19
11.2 Help Functions 19
12. Operating SiloTrack with Windows® 7 / Windows® 8 20
2
 SiloTrack V2.01 Client version addressed the remote monitoring
LANGUAGE SELECTION needs by allowing multi point access to the silo measurement data-
To switch between the Primary and Alternate base. It has the ability to initiate a remote physical measurement of
language, from the main menu select File and material in the event that the last measurement taken data is too
Switch Language. old to be satisfactory to the remote user. This version of software
also lends itself to aiding in Vendor Managed Inventory scenarios.
Remote users or Clients can not access the Server or Host unless
the Server software has been configured and password protected
INTRODUCTION to allow it. The current Version 3.5X further enhances SiloTrack
functionality by the addition of a user-friendly Setup Wizard,
This manual has been written to guide you toward a successful expanded reporting capabilities, and will allow for multiple sensors
SiloTrack™ installation. This programming manual is to be used in (up to 5) on a single vessel to provide measurement averaging,
conjunction with Bulletins 344A (SMU Installation), 344F (if and makes provision for Flexar ® Guided Wave Radar.
installing Auxiliary Output Enclosures) and 344H (if installing
Wireless Interface), or 354A (Flexar
Flexar ® installation) which are the No matter which communication method for Client access is cho-
hardware installation manuals for this family of products. sen, secure communications are provided between the SiloTrack
Server and any SiloTrack Client subscription. For networked
The instructions contained within provide the essential steps TCP/IP connections (LAN and WAN), a 56-bit encryption tech-
required in program set up achieving this goal. Most screens dur- nique is utilized to ensure that your data remains secure.
ing program setup are self-explanatory. If you have a question Provisions are included to prohibit undesired IP addresses from
regarding any program step or entry during program setup, the gaining access to SiloTrack Server during setup and these
comprehensive help files that were installed on your PC during addresses can be added, deleted, or modified at any time. Dial-up
installation will have the information you need to complete your subscriptions between Server and Client are inherently secure if
task. If after consulting the help files you still have questions, the telephone connection is hard wired. Additional dial-up security
please consult with the Technical Support staff at Monitor can be invoked by choosing the "Dial-Back" option during Client
Technologies LLC. We have even included a link to request Security setup. When this option is selected, the Client calls the
customer service. This help function is located within the Help Tab Server through its dial-up connection. The Server acknowledges
of SiloTrack V3.5X on the main screen. Other technical support the connection request and terminates the Dial-up connection. The
contact information can be found on the front cover of this Server then dials the Client back using a pre-configured telephone
document. number thereby eliminating the possibility of someone trying to
gain access to SiloTrack from an unapproved location.
2.1 SiloTrack Concepts
With the ever-growing Information Technology Boom, our cus- 2.2 Definitions
tomer base began to ask for material level measurement informa- Network: SiloTrack will support up to eight networks. A network is
tion to be available on their PC. We answered that request by defined as a single RS-485 communications bus. Using SiloTrack,
developing SiloTrack V1.0. Version 1.0 was a stand-alone pro- up to eight networks can be supported on a single PC that is
gram that only allows material level information to be viewed on appropriately configured with the necessary amount of RS-485
one computer screen. Shortly after the release of V1.0 software, ports. SiloTrack will support up to 16 SMUs per network. In addi-
customers began asking for multi-user software so more than one tion, each network will support up to a total of 4 accessory
PC could share and use the data. The nature of the requests devices consisting of Auxiliary Output Enclosures(AOEs)
expanded to include LAN (local area network) users, WAN (wide per network. SiloPatrol SMU’s and Flexar ® Guided Wave Radar
area network) users and Dial-Up users connecting by telephone. can not coexist on the same RS485 network.
To accommodate these requests, we developed SiloTrack V2.01
Server (or Host) and SiloTrack V2.01 Client (remote user) software Node: Each SMU, on any common network, must have a
packages. The Server version resides on the PC that controls the unique sensor address. SiloTrack setup screens refer to this
SMUs (silo monitoring units) or Flexar ® Guided Wave Radar. sensor address as a "node address." Specific instructions for set-
SMUs. measure the distance between the SMU mounting location ting the node address of each SMU may be found in Bulletin 344A.
and the point on the material being measured at which the plumb SiloTrack interprets the node address to be the value of the selec-
bob impacts. Flexar’s
Flexar measure the distance from the process con- tor switch in the SMU as described in Bulletin 344A where selector
nection to the point on the cable that intersects the material in your switch position 1 equals node 1, switch position A equals node 10,
tank or silo.

Table 1: Example: 8 is the network # and 06 represents the SMU address. Flexar ® uses ONLY decimal numbers.
3
and switch position 0 equals node 16. There are 16 positions on Auxiliary Output Enclosure (AOE) (See Pages 4 & 5 of Bulletin
this switch and they must be set differently for each SMU that is 334F)
connected to the same network. Table 1 shows all possible SMU Network Number : Enclosure Number
addresses. Flexar addresses can be configured at the control 1 to 8 : 1 to 4
head in parameter 1.6.2. (SiloTrack can have up to 8 networks. Each Network can have up
Note: The default node address for every Flexar shipped is 1. to 4 AOEs.)
Although SiloTrack is capable of changing node addresses
through software, this is only possible if only one Flexar is Analog Card Addresses (See Page 5, Figure 6 of Bulletin 334F)
connected to a single RS-485 network at a time and powered Network Number : AOE Number : Card Position #: Output #
on. 1 to 8 : 1 to 4 : 1 to 4 : 1 to 4
(SiloTrack can have up to 8 networks. Each Network can have up
to 4 AOEs. There are either 2 or 4 card positions depending on
SiloPatrol® N E T W O R K C O N F I G U R A T I O N which AOE was purchased. All Analog Cards have 4 outputs.)
3.1 Network Connector Pin Assignments
Relay Card Addresses (See Page 4, Figure 4 of Bulletin 334F)
Each RS-485 port on your USB RS-485 converter is furnished with
Network Number : AOE Number : Card Position #: Output #
a DB-9P (male) connector. We have supplied one DB-9S (female)
1 to 8 : 1 to 4 : 1 to 4 : 1 to 8
solder-type connector and data hood for each RS-485 network
(SiloTrack can have up to 8 networks. Each Network can have up
shipped in your order. The following Table 2 contains the connec-
to 4 AOEs. There are either 2 or 4 card positions depending on
tor pin assignments for your network cable. SiloTrack™ only uses
which AOE was purchased. All Relay Cards have 8 outputs and
three wires for communication purposes (including the shield wire).
Analog Cards have 4 outputs.)
Note that SiloTrack only uses pins one and two for communication
signals in the DB-9 connector. The shield wire of the RS-485 cable Important Note If Using AOE: When you have Flexar sensors and
is not to be connected to the DB-9 Connector. are using SiloTrack as the controller or operator interface,
Also, be certain that the shield wire is grounded on all SMUs, the Flexar sensors and the AOE must reside on separate RS-485
Flexar s, or AOEs to terminals provided, but should not be con- networks. The network on which the AOE resides on must be
nected to earth ground at the USB RS-485 converter. configured to be used for a SiloPatrol SMU.

PRE-INSTALLATION CONSIDERATIONS
DB-9 Pin Assignments Specific to SiloTrack™
Signal Name Pin # Mode Suggested 4.1 Minimum PC Requirements
Wire Color Processor: Pentium® IV
Connect to GND Ground -- Do Not connect
System Memory: 1 GB
External Ground to shield wire of
RS-485 cable Video: SVGA with 4MB Video Memory
Connect to D+ RX+ Receive Data Positive 1 Input Red Hard Drive: 20GB with 650MB of Available Space
Connect to D- RX- Receive Data Negative 2 Input Black Operating System: 2000, ME, XP, or Vista
Table 2 (Consult factory for other operating
systems)
Required Software: Internet Explorer® 4.0 or Greater
3.2 Connecting the RS-485 to Converter Required Hardware: CD-ROM Drive, Soundboard
Connect each network cable from the SMUs or Flexar ® to the and Speakers (May be integrated on CPU
appropriate DB-9 connector. Be certain to secure the connection board), Local Area Network if Multi-User
with the hardware provided with each connector without over-tight- on LAN or WAN, Internet connection (full
ening the screws. (These instructions are for a 2-channel USB RS- time for remote multi-user), two available
485 communication converter. If you are using a 4-, 6-, or 8-chan- USB ports
nel USB RS-485 communication converter for your system, please COM Ports: SiloTrack only recognizes COM 1 through 9
see Bulletin 344R.) Highly Recommended: UPS with AC Line Surge Suppression and
Telephone Line Transient Suppression
3.3 Ranges of Network/Configuration Addresses
Individual SMU Address Selection (See Figure 9 of 4.2 Physical Installation Specifications
Bulletin 344A) For SMU SE installation, please refer to Installation & Operation
Address Bulletin 344A for complete details on wire specification and accept-
1 to 16 able wiring practices. Please adhere to this document to ensure a
(The selector switch in an SMU has 16 address positions.) successful installation. Not referenced in Bulletin 344A is the RS-
485 interface connector schematic or "pin out" information, which
SiloTrack™ Addresses for SMU and Flexar ® units (See Pages 3 can be found on page 4 of this manual. You will need this informa-
& 4 of this Bulletin) tion to complete your cabling from your sensors to the RS-485
Network Number : Node communication port(s) on your converter. Bulletin 344F describes
1 to 8 : 1 to 16 AOE installation. If installing Flexar ®, use point to point (True
(SiloTrack can have up to 8 networks. Each Network can have up Daisy-Chain) wiring without the use of any “T” junctions or multiple
to 16 SMU or 16 Flexar’s
Flexar exclusively.) drops. For Flexar Guided Wave Radar, refer to Installation &
Operation Bulletin 354A.

4
 4.3 SiloTrack™ Installation Quick-View
A typical SiloTrack installation will resemble this:
A A

System Components:
2 1
4
A SiloPatrol® SMUse or Flexar ® GWR Silo Level Monitor(s)
3 C

B RS-485 Network Wiring - Customer Supplied is Typical

C “PC” Computer - Customer Supplied is Typical
B

A brief list of the more important installation points:

l Electrical Service:
Ensure there is adequate electrical service to the silo level sensor(s)
Tip: The LCD display on the Flexar ® will be active and display a measurement value when powered.
Tip: SiloPatrol® SMUse can be manually cycled from the on-board “Manual Start” button when adequately powered.
l Sensor Address(es):
Each sensor, SiloPatrol SMUse or Flexar,
Flexar on a network must be set to a unique address.

SiloPatrol Address Switch Flexar Address Parameter Screen

See Bulletin 344A, Pg. 8 See Bulletin 354A, Pg. 27,
Parameter 1.6.2

Tip: Make note of the address assigned to each sensor and their corresponding silo(s). This information will be needed later to
set up the SiloTrack program.
l Network Termination Switch:
The components (i.e. sensor or convertor box) at the extreme ends of the RS-485 network must have their network terminations
switches (NTS) set to the “ON” position.
FAQ041013

SiloPatrol NTS Flexar NTS

See Bulletin 344A, Pg. 8 See Bulletin 354A, Pg. 13,
Figure 28

l Network Wiring:
SiloTrack communications via a 2-wire, half duplex RS-485 format. Ensure the RS-485 network wire is securely terminated to
the correct pins on the DB-9 connector. See Bulletin 344A, Pg. 4, Figure 5.
DB-9 connector with soldered network DB-9 connector completed with
leads to: protective hood installed.
Sig(+) to Pin 1
Sig(-) to Pin 2
Shield wire NOT terminated to connector

Tip: It is recommended to wire the silo sensor network in a “daisy chaining” pattern.
Tip: SiloPatrol SMUse sensors and the Flexar GWR sensors CANNOT share a network. They must be networked separately.
l SiloTrack Installation:
Proceed with the installation of the SiloTrack software. See Bulletin 344J, Beginning Pg. 6.
1 3
SiloTrack™ Components:
1 SiloTrack Program CD
2 SiloTrack Sentinel USB Security Key
4 3 DB-9 Connector Kit
2
4 SeaLevel® RS-485 to USB Convertor with Driver CD
5 Instruction Bulletin 344J (Not Shown)
Tip: Very Important - Load the SeaLevel® Driver installation first, then connect convertor to PC via USB cable.
The SeaLevel® device installation proceeds as follows:
Step 1 - Load driver. When the driver installation indicates “Finished”, connect convertor to PC via USB cable.
Step 2 - Once convertor is connected, SeaLevel® will complete the installation. This may require acknowledgement of additional
installation steps.
5
4.4 RS-485 Port Configuration
Installation of USB to Serial Convertor -
Do Not connect the USB cable to the PC until the driver has been
loaded. Insert the CD which accompanied the SeaLevel Inc. USB to
Serial convertor into the CD/DVD drive. As this CD loads the
SeaCom device driver will be installed. When the driver InstallShield
indicates “Finished”, plug in the USB cable. When fully recognized,
the serial ports will be assigned and can be found in Device Manager
under Ports section. They will be listed as SeaLINK+2 devices.
2000, ME, XP, and Vista Users
(My Computer, Control Panel,
System, Device Manager, Ports
(COM & LPT)
Navigate as directed above and
record the PC system COM num-
ber and the SeaLINK USB to Serial
adapter port number information
that was automatically assigned to Continue the installation by clicking Next.
each network of the RS-485
Communication converter. The
picture at the right is a screenshot
from a Windows® ME installation
with a four port RS-485 communication converter installed.
RS-485 Com Port Assignment Worksheet
SiloTrack will recognize only single digit COM ports. If a COM port
above “9” was assigned, consult your IT department to have a sin-
gle digit COM port made available.

Although it is possible to have 16 silo icons on a single page, It

may be desirous to organize groups of silos on individual pages.
To do so, you would simple enter a name for a new page in the
Table 3 Page Name box and click on the Add key. Pages can be added,
I N S T A L L I N G SiloTrack™ S E R V E R deleted, or renamed manually at a later time if desired. Once you
have entered additional page names or you only need one page,
If you are upgrading from version 1.0, 2.XX, or 3.03 you must un- click on Next to continue installation and the following screen will
install the previous version before installing Version 3.5X. Previous appear.
data files are not compatible with V3.5X so save your silo configu-
ration data on hard copy before proceeding.
The following applies to both SiloTrack™ V3.55 Server and
SiloTrack V3.55 Client. In the case of SiloTrack V3.55 Server, be
certain the hardware security key has been inserted in an
available USB port. Note 1:
Insert the appropriate SiloTrack CD-ROM into you CD drive. Your In the event that the SiloTrack™ Server program is being
operating system will query the CD and the InstallShield Wizard installed on a Windows® 7 or 8 PC, the Setup Wizard may not
will run. If the CD does not automatically run, click on Start, Run, completely function. There is a possibility that the Silo
and click on Browse. A window will open that will allow you to Communication Test function may not reflect COM status of user
identify and select the appropriate drive letter for your CD-ROM. set up info. Please continue with the Wizard. Once exited from
Do so. Then, you will see a setup icon. Left click on the setup icon the Wizard, COM status can be verified by viewing the newly cre-
and then click on Open. ated silo image.
When the InstallShield wizard completes, click on Finish to exit
from the installation software. During the installation, a SiloTrack
icon was placed on your desktop. Click on it and the following
screen will appear. (See Note 1.)
6
SiloTrack must know where to send and receive data communica- The Silo ID Tag* is configured automatically by SiloTrack for inter-
tions from. Simply enter the data you recorded in Table 3 when you nal purposes and can not be changed by the user. Enter a Silo
installed the USB RS-485 converter. Having to declare a sensor Name or number and silo contents (if desired) in the appropriate
type at the COM port assignment screen is new to V3.5X. boxes as shown above to help you better identify your material
SiloPatrol® and Flexar ® communication protocols are so vastly dif- inventory. While on this screen, by clicking on the color boxes, you
ferent that they can not coexist on the same RS-485 network.Click have the ability to customize the appearance of your silo Icon by
on next when finished. (SiloPatrol SMUse and Flexar sensors changing the default colors for each silo as they are created. This
must be on separate networks.) change may also be done manually at a later date. (SiloTrack uses
the Silo ID Tag as the unique identifier in its data handling opera-
tions. The Silo ID Tag is not reused so if a Silo is deleted and then
later re-established, a new Silo ID Tag is assigned.)

The above screen allows you to chose which silos will appear on
each page. To add a silo, type the silo name and contents in the
boxes provided and click the Add button. The Silo Configuration
Wizard will start and walk you through configuring the new silo. To
make changes to the configuration select the silo from the list and If you intend to display units of measure other than Distance to
click the Configure button. Click Next when finished. Product, it is imperative that the dimensional information and the
material Bulk Density be as accurate as possible. Remember that
an SMUse only measures the DISTance between the sensor
location and the material surface. All other display values are
calculated using the end user supplied vessel data. Enter the
information then click on Next to continue.

7
 independently of any factory set calibration value that is accessible
by the end user and normally, no performance adjustments should
be necessary. Should you feel an adjustment is needed, DO NOT
ATTEMPT TO CHANGE ANY VALUE OF ANY PROGRAM PARA-
METER ON ANY Flexar ® CONFIGURATION SCREEN THAT MAY
APPEAR BY NAVIGATING ANY SET UP SCREEN THAT FOL-
LOWS SELECTING THE CONFIG BUTTON SHOWN IN THE
ABOVE PICTURE. DOING SO CAN CAUSE YOUR SENSOR TO
STOP FUNCTIONING. SHOULD THIS OCCUR, IT MAY BE NEC-
ESSARY TO RETURN THE SENSOR TO THE FACTORY TO BE
RE-CALIBRATED. Re-calibration under these circumstances shall
not be considered to be a warranty item unless you were directed
by Monitor Engineering or Technical Support person to do so. If
there is any reason you feel compelled to enter these set-up areas,
please contact Monitor Technologies LLC Technical Support group
for guidance while making changes. Should you find it necessary
to call Monitor for help, please have the serial number of the
Flexar ® unit readily available.
Select what you wish to be the Default measurement display to be
beneath the silo Icon on your page display and also declare the
unit of measure you wish to use. All other available measurement
displays (Distance, %, Volume and Weight) are always readily
available to you by displaying individual silo properties or in the
Silo Panel View which will be further explained later in this docu-
ment. Click on Next to continue.

Every SMU Sensor connected to a common RS-485 Network must

have its own unique sensor address by network and node. The
network number is determined by which RS-485 cable you are
connecting to as defined in the worksheet from Page 5. In the col-
umn for sensor type, select SiloPatrol® or Flexar ® from the drop
down menu. The Node number refers to the position of the rotary
address switch as covered in Bulletin 344A and will have a range
of 1 through 16. If Flexar,
Flexar program a unit number of 1 through 16
in parameter 1.6.2.

Click on next once you have configured the addresses and the fol-
lowing screen will appear.

A new feature in this release of SiloTrack is the ability to install

multiple sensors on a single vessel. As many as five SMUs or
Flexar can be installed on one silo. When measurements are
taken, the measured distances of the assigned sensor will be aver-
Flexar’s

aged and then this average distance will be used to calculate the
other measurement displays previously mentioned. The Sensor
type for this release must be set to SiloPatrol® or to Flexar ®.
Remember that SiloPatrol and Flexar must be on separate RS-
485 networks.

When using Flexar ® Guided Wave Radar as your sensor technol- SiloTrack allows great flexibility in scheduling automatic measure-
ogy, much of the pertinent program and calibration parameters of ments. In order for automatic measurements to be made, either
the application have been set at the factory during probe calibra- Automatic or Both needs to be selected in the above box labeled
tion. This does not include to unit node number as programmed in Mode. Adjust the other selections for Days, Times, and interval as
parameter 1.6.2 of the set-up screens. SiloTrack will function desired and click on Next to advance to the next screen.

8
Acknowledge the completion of SiloTrack Installation Wizard for By entering a system password for full access, you lock out the
Silo 1 by clicking on Finish. ability for unauthorized users to make any changes, additions, or

subtraction to your SiloTrack setup. However, everyone with

access to the SiloTrack Server software will have the ability to
make measurements and collect/view inventory data. If you do not
enter a password or whenever you are ever asked for one, simply
leave the password blank and click on OK. See the section on
security later in this document for further information

If you purchased the optional SiloTrack Client software, you will

now have the ability to configure Groups and Individual users while
still in the Wizard. Simply check the above box and click on Finish
to add Client information. If the box is not checked, the Wizard will
now terminate.

If you checked the box to configure Clients, the following screen

will appear.

From the above screen you can continue to add additional silos
like before. However, if the next silo to be created has the same
dimensional properties as any previously configured silo, it is faster
and easier to copy and existing silo and modify the name, Network,
and node address to make the copy unique. When you are finished
creating additional silos, click on Next.

On the above screen, use your pointing device to select the silo
you wish to copy. Then, click on the but-
ton labeled Copy and the screen at the
right will appear.

Adjust the Network and Node number as

necessary. Rename the Silo to whatever
name you wish to use for identification
purposes and click on OK. Once you
click on OK, the PC will revert to the pre- First, you must declare how SiloTrack Clients will connect with
vious screen with the addition of the new SiloTrack Server. If you allow Clients to connect through the net-
silo you just copied to (added). If desired work, the Server PC must have a static IP address. A static IP
configuration changes can be made to any silo shown by high- address is one that never changes when the PC is rebooted.
lighting the desired silo then clicking on the Configure Button. Contact your IT professional if you need assistance in this regard.
Once all additions and modifications have been completed, click The other option is to allow the Client to connect via a dial-up
on the next button (with no silos highlighted) to go to the last phase modem. Make your selection and click Next to continue.
of the setup wizard. The following screen will appear.

9
 For improved security SiloTrack Server goes beyond a user name Users must be added and configured. To add a user, press the
and password. In this screen, Server can be configured to enforce Add button. The Edit button allows you to make changes to an
security at the hardware level. To allow only certain computers to existing user. To configure Silo Permissions for the user use the
connect to SiloTrack Server select the “Allow Clients to Connect Permissions button. The user will inherit permissions from the
ONLY From THESE Computers” option. Fill in the Clients’ static groups he or she belongs to, so you may not need to configure Silo
(NOT dynamic) IP addresses in the box. If you need additional Permissions on an individual basis. Click Next when finished.
help with this feature, please contact your IT professional or refer
to Allow/Deny lists in the SiloTrack help system.

Permissions to view silo measurement information has to be grant-

ed to both Groups and/or Users. Once the administrator has grant-
ed permissions, determine if the Client is to be allowed to initiate a
measurement from his or her own PC. The status of Read-Only
equals “Yes” must be changed to “No” on a silo-by-silo basis in
order to do so.

If you ever get this error on

your screen (See image
right), it is because you failed
The easiest way to manage users is to establish Groups. By set- to highlight a name to grant
ting up Groups you can assign permissions to several users at permissions to.
once instead of on a individual basis. Type the Group name into
the box and click the Add button. Once you have finished creating
Groups, click on Next to continue. This is where the Wizard
ends. Alarms and all auxiliary output options (if so equipped) must
After defining Group names, if be done manually as described later in this document. It would be
used, you must now identify indi- a good idea to close SiloTrack to save all data to disk. The next
vidual Users and assign them a time you run the SiloTrack program it will start in the restricted
password. This user name and access mode. So if you need to modify anything select Security,
password are required for the Full Access, enter your password when prompted, and click OK.
Client software to connect. In this Then you will have full editing capabilities.
screen, you can also assign the
user to a Group by clicking the See Pg. 20 of this document (344J) for working with SiloTrack on
Add button. Click OK when fin- Windows® 7/8, 32 and 64-bit environments.
ished.

10
Preparing SiloTrack™ SERVER for CLIENTS
Click on the Security tab on the SERVER desktop toolbar and
highlight “Client Security” from drop down menu and select
TCP/IP Security. Security -> Client Security -> TCP/IP Security
If allowing all Clients to connect, uncheck “Enforce TCP/IP
Security” box.
If allowing only select Clients to connect, enter the static IP
address of each user in the “Allow These.....to Connect” section.
For additional details, please see “For TCP/IP Access” on Pg. 15.
I N S T A L L I N G SiloTrack™ C L I E N T
Insert the appropriate SiloTrack™ CD-ROM into you CD drive.
Your operating system will query the CD and InstallShield will run.
If the CD does not automatically run, click on Start, Run, and click
on Browse. A window will open that will allow you to identify and
select the appropriate drive letter for your CD-ROM. Do so. Then,
you will see a setup icon. Left click on the setup icon and then click
on Open. In order for the client to be able to locate the SiloTrack Server, you
When InstallShield completes, click on Finish to exit. During the instal- need to be able to give it either the Computer Name (only on
lation, a SiloTrack icon was placed on your desktop. Click on it and the Windows® XP) the Server software resides on -or- provide the IP
following screen will appear, which is the Client Setup Wizard. address of the Server PC.
Note: For Windows® 7 or 8 - When using an IP address, it must be
a static IP address. A static IP address is one that never changes
when the PC is rebooted. Contact your IT professional if you need
assistance in this regard.

If you will be connecting through a dial-up modem, simply fill in the

requested information for telephone number to connect to the
SiloTrack Server PC, and the serial port assignment for your Client
PC Modem. Click on Next to continue.

Click on Next to continue. The first time Client software is run on

any PC, you will get an error message indication “Backup of Data
File Failed!” Ignore this error by clicking on OK.

The user name and password provided by the SiloTrack Server

administrator must be entered. This user name and password
must be setup in SiloTrack Server before the Client setup will be
recognized.

You have the ability to select your own screen appearances that
are totally independent of that which was configured in the
SiloTrack Server setup. Adding pages works exactly as previously
described. Once you have created any additional Pages you
desire, click on Next to continue. 11
This screen allows you to configure how updates will be received The final step is to “Subscribe” to the silos you are interested in dis-
from SiloTrack Server. There are three options: Manual, playing. To “Subscribe” to a silo, select the correct Page from the
Automatic - Server Triggered and Automatic - Scheduled. After drop down list and then select the corresponding silo from the list
selecting the appropriate option, click Next to continue. below. If you do not see the silo you are looking for, please con-
Automatic – Server Triggered is the recommended setting. That tact the SiloTrack Server Administrator. You may not have per-
way, every time the SiloTrack Server makes a new measurement, mission to view the silo.
the Client will automatically be updated if the Client software is
actively running.

This is where the Wizard ends. Alarms and all auxiliary output
SiloTrack Client will now attempt to connect to SiloTrack Server options (if so equipped) must be done on the SiloTrack Server PC.
using the information you provided. If you are unable to connect,
It would be a good idea to close SiloTrack to save all data to disk.
please contact the SiloTrack Server administrator.
If you receive a WinSock error, below are some items to take into During the installation process, a shortcut Icon for SiloTrack Client
consideration. was created and placed on your Desktop. Click on this Icon to start
A) SiloTrack Server is running on a PC with Windows® 7 or 8. the SiloTrack Client Program and the main screen will appear.
See section on Pg. 19 for “Operating SiloTrack on Windows® 7 /
Windows® 8 Environment”.
B) Ensure Client is attempting to connect to a PC which is pow-
ered on and has SiloTrack Server open and running (can be “min-
imized”).
C) Verify Client IP address is entered accurately (must be a static
address) at the TCP/IP Security Setting page in SiloTrack
Server: Security -> Client Security -> TCP/IP Security.
If IP addresses are not being used, ensure the “Enforce TCP/IP”
box on the TCP/IP Security Setting page is unchecked.
D) Firewall setting - If 64 bit OS is involved, ensure SiloTrack is
allowed to communicate through Firewall.
12
 7.1 Creating Silos
MANUAL SERVER SOFTWARE PROGRAM SETUP (Silo – Add Silo)
Upon software installation, if you closed the Installation Wizard
without entering vessel and material parameters, you will either Note: At the default icon size, as
have to run the Wizard again or you can manually program vessel shown, you will be able to fit 16 silo
and material information as follows. icons on a single page if your video
resolution is sufficiently high.
Instructions on adding screen
pages will be described in a later
section of this manual. As silos are
added, the icons will automatically
resize and reposition.

Next, right click on the Silo image

that was just created and a drop
down menu screen will appear.

At the top of the screen, left click on Security and then click on Full
Access. An Enter Password window will open. Leave the password
blank and click OK unless you entered a password in the setup
Wizard.
Before configuring any other fea-
ture of SiloTrack™, on the main Click on Properties and the screen below will appear.
screen, click on Config and then on
Networks. Left clicking on
Networks will cause the window
shown below right to open. Enter in
the COM port information as
described earlier in this document
depending upon your operating
system. Once you have completed
all applicable COM entries for
Network assignments, click on OK.
Again, left click on Config and the drop
down window will again open.
Complete system setup, Fax setup, E- 7.2 Properties General Tab
mail setup, and Pager setup if you are (Silo – Properties – General)
going to use these features. Note: Whatever you choose for Display Default is what will be
used to determine alarm set points. All other Tabs shown at the left
are self-explanatory in terms of what information needs to be
entered. If you need additional information, please consult the
Note: Having to declare a sensor type comprehensive help files by clicking on the Help button.
at the COM port assignment screen is
new to V3.5X. SiloPatrol® and Flexar ® communication protocols 7.3 Relay Functions
are so vastly different that they can not coexist on the same If you do not have the
RS-485 network. optional Auxiliary Output
Enclosures, Section 7.3
does not apply.

Disabled: Selecting Dis-

abled in the function col-
umn disables all relay func-
tion and prohibits relay con-
tact from closing.

13
Fail On: Relay contact will close when a failure occurs. 7.4 Enable Remote Access (If Used)
For Dialup Access
Fail Off: Places the relay in a state of "Normally Energized" which Go to Security, Client Security, Dialup Security. Turn on the Enable
means the relay contact will be closed during normal operation. Dialup Access option. Select an appropriate COM port where a
This relay will then open when a failure occurs. modem can be found.

Threshold On: When material reaches the level set for threshold,
the relay will energize and close the relay contacts.

Threshold Off: When the material reaches the level set for thresh-
old, the relay will de-energize and the relay will open.
Window On: When selected, the relay will energize and close the
contacts when the material level remains between the high and low
threshold values. Decide if you want to use Dial-Back Security and set this option
accordingly. Dial-Back security receives an access request from a
Window Off: When the material level is between the high and low remote dial-up user, hangs up the phone line, and then dials a pre-
reference values, the relay will de-energize and the contacts will programmed phone number.
open. This prevents remote users
from gaining access from
Fill Pump: This feature has a high and low reference value. The locations other than what is
relay will energize and close the contacts when material falls below programmed.
the low reference value. The relay will remain energized until the
material reaches the high reference value and then it will de-ener- Silo must be selected or
gize. The relay will remain de-energized until the material again highlighted to see if Read
reaches the low reference value and begin another pump cycle. Only is selected or not.

Discharge Pump: This feature has a high and low reference If you choose to Enforce
value. The relay will energize and close when material reaches the TCP/IP Security, Determine
high reference value. The relay will remain energized until the the Name or IP Address
material reaches the low reference value at which time the relay of the client computer.
will de-energize and open the contacts. The relay will then remain
de-energized until the material again reaches the high reference When Configuring TCP/IP communication in conjunction with
value and begin another pump cycle. SiloTrack programming, it is important to know if your IP address
is subject to change. If SiloTrack Server resides on a PC on an
Fixed On: Selecting this feature energizes the relay and closes the Internal Local Area Network (LAN), you should have an IP address
contacts. The relay will remain on until one of the other functions for internal communication that remains at a constant value. This
is selected. “fixed” value is referred to as a Static IP Address. If you are con-
necting through a Wide Area Network (WAN) via the Internet, you
Fixed Off: Selecting this has the same function as disabling the most likely have an Internet IP address that changes (although
relay. The relay remains de-energized and the contacts are open. slightly) every time you connect. A changing IP address is called
a Dynamic IP Address. Most Internet Service Providers have the
AOE Link: The AOE Link Column is where you would enter the capability, usually for an additional monthly fee, of providing you
address information for an optional Auxiliary Output Enclosure if with a Static IP Address, if desired.
you purchased one for your system. Please refer to Bulletin 344A
for information on address configuration of the AOE. A typical IP address might look something like this: 199.125.55.69.
Calculation: This selection allows you to determine on what basis In the example shown, there are four different number fields sepa-
you wish the measurements and the unit of measure selection to rated by decimals that define the address. If you have a Dynamic
be used in determining when to open or close a relay contact. The IP Address, you can contact your service provider to determine the
selection here determines the unit of measure requirement for “range” of IP addresses you can expect to see. Using the above
entering the reference values of the actual switch point. address as a reference, your ISP may inform you that the first two
fields will always remain constant, but the last two will vary with
Reference Values: Depending on what you chose in the Function each new connection. If you enter the IP address in the TCP/IP
column, enter the appropriate switch point reference values as setup of Client Security of the SiloTrack Server software as
necessary. 199.128. (omitting the remaining two fields), anyone attempting to
connect with an IP address beginning with the first two fields would
be allowed access no matter what values are in fields three and
four. (Access will only be granted if their User Name and
Password match what was entered during setup of the SiloTrack
Server software.)

14
For TCP/IP Access (Ethernet) If you want the client to be able to measure the silos, click one or
Go to Security Client Security TCP/IP Security and enter The IP more silos in the list and uncheck the Read-Only box. The status
Addresses of each Client you wish to allow access to SiloTrack. If of the "Read Only" box is only visible when the silo in question is
you do not know the IP Address, contact your system administra- highlighted. Click OK. Click the Save button on the toolbar to save
tor. Repeat the procedure for any IP Address or Address Range all configuration changes. Make sure the phone line and/or net-
you wish to specifically Deny access to in the lower box. work cable is connected to the SiloTrack V3.5X Server computer.

If access is granted outside 7.5 Security

your internal LAN, it is WHEN ALL PROGRAMMING HAS BEEN COMPLETED, CLICK
strongly recommended that ON SECURITY. CHANGE THE SiloTrack PASSWORD TO PRE-
the Enforce TCP/IP VENT YOUR PARAMETERS FROM BEING INADVERTENTLY
Security Box be checked CHANGED OR DELETED. THEN SELECT RESTRICTED
at all times. Selecting this ACCESS. Doing so will limit the functionality of SiloTrack so that
option prohibits TCP/IP the operator can only take measurements and display measure-
access from any IP address ment data. Be sure to record your password and store it in a safe
other than those included in place. Only trusted key personnel should be allowed full-unre-
the Allow list. Type the stricted access to your SiloTrack programming functions.
client computer Name or IP
Address in the box above
the Add button in the "Allow These Hosts/IP Addresses to Connect"
MANUAL CLIENT SOFTWARE PROGRAM SETUP
section. Click the Add button to add the client to the allow list. 1. Start the SiloTrack™ V3.5X Client software
Click OK. 2. Change to Full Security Level (See above).
3. Click the New button on the toolbar, or choose File New.
Next, create a Client User Name and Password. Beginning from 4. Choose a Connection Type.
the Tool Bar, Choose Security, Client Security, Users and Groups. 5. Type in your Login Information.
Select the Users tab if necessary. Click the New button. Type a 6. Choose an Update Type.
new user name and click OK.

Automatic - Server Triggered: When this option is selected,

each time the Server software has a new measurement or
other event, the server will automatically update the Client
Next, type a User’s password Data screen.
in the password field. Manual: Requires the user to select UPDATE or UPDATE
ALL from the SILO menu in order to receive the latest silo level
If you are using Dial-Back information.
Security, enter a dial-back Automatic - Scheduled: Provides scheduled silo data updates
number. Click the Add but- as a function of time and day.
ton under the "Silo 7. Click OK.
Permissions" section. 8. Click the Silo
Subscriptions but-
Choose one or more silos ton on the toolbar, or
and click OK. If you are choose Silo Add.
choosing more than one silo, The Silo
click on the first silo you wish Subscription Button is the picture of a Silo with a "+" on it.
to add to select it. Multiple 9. At this point the SiloTrack V3.5X Client will attempt to contact
silos can be selected by pressing and holding the control key while the SiloTrack V3.5X Server and login. If successful, you will be
clicking on the additional silos before clicking on OK. The new presented with a Silo Subscriptions box from which you may
user will be granted read-only access to the selected silos. choose one or more silos to subscribe to. If the connection fails,
check the Comm Log on both the Client and Server for infor-
mation, check the Password, and check spelling of the User
Name.

15
Choose one or more silos from the list of available silos on the left
side of the screen. Silos listed here are all of the silos that have
been configured in the SiloTrack V3.5X Server and that you have
been granted access to. Click the >> button to move the silos to
the Subscription list on the right side of the screen.

U S I N G SiloTrack™
9.1 Relay Contact Indicators
Right clicking on any relay or Alarm symbol will cause an informa-
tion widow to open that will give all pertinent information regarding
the selected symbol.
If you would like
to import ALL of
the historical
data available
on the Server,
click the "Import
History" box.
WARNING:
This may take
a long time
depending on
how often the
silo is configured to measure and how long the silo has been
in operation. If you DO NOT select the "Import History" box, his-
torical information will only be available from this point forward. 9.2 Alarm Indicators
Note: Once an alarm has been silenced, it will not become audible
The more frequently you program automatic measurements, again until the condition causing the alarm has ceased and then a
the more data you will accumulate and will thus impact the file second instance of the identical alarm condition occurs again. A
transfer time when you import silo histories. By minimizing the Red Bell indicates an active alarm. A Green Bell indicates an inac-
frequency of measurement and by using the Database Cleanup tive alarm.
utility (located under Config in the Menu Bar) you will be able to
keep these files to a size suitable for Client importing said histori-
cal data.

Each silo that you have chosen to subscribe to will be placed on

the screen and updated from the Server.

Arrange and resize the Silos as desired. In the left example, both
silos need to be moved and resized. Relay and alarm indications
as well as Silo Name are not completely visible until the silo is
appropriately sized (See example).

You may also use the Silo Properties option to change the colors
used to display the silo and contents. Most of the Silo Properties
9.3 SiloTrack (SMU) Diagnostics (Server Version Only)
are disabled in the Client version and can only be changed by the
(Silo – Diagnostics)
SiloTrack V3.5X Server software.
The total number of cycles an SMU performs, both good and bad,
is retained in memory of each SMU. We consider a cycle to be bad
Click the Save button on the toolbar to save this Server Connection
if an SMU reports an error (Motion, Index or Return) related to
Document. You will be prompted for a name and location to save
movement of the plumb bob. Occasional examination of this infor-
the file.
mation can be useful in scheduling preventative maintenance ser-

16
vice for each individual SMU. These numbers are accumulative
and can not be reset by the user. A high ratio of good to bad cycles
indicates smooth functionality. An increase in the amount of Bad
Cycles would indicate that the SMU cover should be removed and
that a preventative maintenance inspection/service should be per-
formed.

9.4 Adding Pages

If your system has more than 16 silos or you simply want to orga-
nize the appearance of your silo icons, you may add Page Tabs as
desired. Any SMU on any Network may be placed on any page you After selecting the type of report, click on the Report Options.
create. To create a new page, simply right click on the Page Tab
located towards the upper left-hand corner of the SiloTrack screen.
A menu will appear giving you the options of Add Page, Delete
Page, or Rename Page. Click on Add Page and a new Screen
Tab will be created. On this new page, you can add silos and edit
their properties just as previously instructed for the first page.

To switch between pages, simply click on the tab of the page you Make the appropriate selections and click OK when finished. From
wish to display. Right clicking on the tab for the added screen will the Automatic Reports screen click on Schedule.
again cause a menu to appear that gives you the option of renam-
ing the page to a name of your choosing.

9.5 History
Clicking on History will produce a graphical representation of
material levels in a particular silo over a user-defined period of
time. Each time a silo is measured, the data is recorded for this
purpose. This screen can be printed if desired.

9.6 Automatic Reports

Another new feature in SiloTrack Version 3.5X is enhanced report- The Report Schedule screen also gives you the option of immedi-
ing capabilities including automatically scheduling report genera- ately triggering and sending a report. Make the appropriate selec-
tion with the ability to email or fax inventory reports. To configure tions and click OK.
this feature, from the main SiloTrack screen, click on Config and
then on E-mail and the following screen will appear. FLEXAR ® C O N F I G U R A T I O N

SMTP email routing is also new to rev 3.5X. Using the SMTP pro- 1.6.2, as seen above, is where the node address can be config-
tocol eliminates the need for operator intervention to approve an ured by SiloTrack. However, if you plan on setting this within
out going email report, alarm, or Vendor material order notice. SiloTrack as opposed to changing it at the sensor head, it must be
Contact your IT Professional to obtain your correct SMTP address the only sensor powered on and connected to the RS-485 network.
assigned to your email account. Next, enter up to two e-mail Two Flexar ® sensors both factory configured as node 1 would
addresses that will receive the scheduled report. Click on Reports interfere with each other on a common RS-485 network and
to declare which of the available reports you wish to send. prohibit satisfactory programming results.

17
The factory Setup screen is not changeable by the end user and is
shown for reference only.

REFERENCE SECTION
10.1 The following screens are shown for reference only. They are
not intended as a starting point should one of your personnel erase
some programmed value that adversely affects the performance of
your sensor.

Explanations for these listed parameters can be found in the

Flexar ® Installation and Operation Bulletin that came with your
sensor and was included as a PDF file during the SiloTrack instal-
lation and loaded on your hard drive.

18
 Index Errors (SMU Only): An Index Error will be reported anytime
the distance measurement taken on the downward travel of the
plumb bob is less than the distance back to its socketed position.
Motion Errors (SMU Only): If a Motion Error occurs, it will be
because the SiloPatrol SMU was commanded to take a measure-
ment but no movement of the Plumb Bob was detected. Several
conditions can cause this error including a broken cable, a buried
plumb bob, or (in northern climates) the plumb bob is frozen to the
flange. If the latter occurs (or is anticipated), we recommend the
addition of our standpipe heater accessory to each SMU affected.
The more common causes of this type of error are:
A) Plumb bob cable is not passing through the wiper seal
(typically as a result of damaged cable -or- an accumulation
of contaminants in the seal compartment).
B) Plumb bob weight is getting stuck or otherwise not free to
descend into silo.
C) Roller or wheel inside SiloPatrol® unit is not turning freely.
Return Errors (SMU Only): A Return error will be reported any-
time the distance of downward travel is greater than the distance
measured back to the socketed position.
Automatic Error Reset (SMU Only): Because any error can be a
simple matter of circumstances, SiloTrack will attempt to self clear
the error by instructing the offending SMU to take up to three addi-
tional consecutive measurements. Three attempts is the default but
other quantities may be obtained as directed by the Factory
Technical Support Staff. Once a valid measurement (the distances
of plumb bob travel in both directions are equal) is taken, the error
status will clear and revert to "Ready." This paragraph does NOT
apply to Flexar ®.
Offline Errors:
The more common causes of this type of error are:
A) RS-485 to serial convertor is not properly set up or not
connected to PC.
B) Incorrect COM Port associated with SiloTrack Network in
Network Config.
C) Incorrect Network selected in Silo Properties set up.
Unspecified WinSock Errors:
The more common causes of this type of error are:
A) If not enforcing TCP/IP security, ensure that the “Enforce
TCP/IP Security” setting at the SiloTrack Client Security set up
page is unchecked.
B) Firewall settings are not allowing SiloTrack Server and Client to
communicate.
C) SiloTrack Client is not able to identify SiloTrack Server PC by
Computer Name. Change to IP address option. (This is a
common error in Windows® 7 or 8 systems.)
11.2 Help Functions
Clicking on Help Topics will give onscreen access to brief defini-
tions and descriptions off all the topics that have been previously
TROUBLESHOOTING discussed and additional topics that were not mentioned but are
somewhat self-explanatory. Additionally, you will find direct access
11.1 System Errors to all Installation & Operation manuals in PDF format that will
COM Errors: SiloTrack™ is in practically constant communication enable you to view or print any necessary information not con-
with every sensor and Auxiliary Device on each Network attached tained in this document. Links are also provided so you can have
and configured to the system. In the event communication from a direct contact to Monitor Technologies Technical Support Staff who
sensor is interrupted, the word "Ready" on the Silo Icon of the can guide you through any difficulty you may encounter. This level
offending sensor will be replaced with "Com." When communica- of support is available Monday through Friday from 8:00 AM until
tion is restored, the status will return to "Ready." 5:00 PM except Holidays and periods of Internet inaccessibility by
The more common causes of this type of error are: our server. A visit to the Monitor Technologies' website is also pos-
A) No electrical service at the sensor. sible by selecting Website from the menu. There you will find liter-
B) Fault on network cabling. Common sources of this problem are ature for our full line of products. Additionally, you will find other
unplugged DB-9 connector, damaged cable section, or flooded useful information such as industry links, product news, and other
junction box. valuable information. Clicking on About SiloTrack will display the
C) Incorrect channel address setting on sensor. exact version of SiloTrack software installed on your system.

19
 For Windows® 7 32-bit systems:
BULLETIN
To modify the PC Registry:
-Press the Windows® button and “R” key simultaneously to open
344J RUN window
-Type in regedit then click OK
Click on: Computer > HKEY_CURRENT_USER > Software >
O P E R AT I N G SiloTrackTM O N Monitor Technologies > SiloTrack v3.55 Server > General.
Windows® 7 ENVIRONMENT When you click on General a list should open up on the
screen adjacent to the registry directory tree. Double click on the
12.1 Windows® 7 Environment BindIP entry *. Enter the IP address previously recorded or estab-
While SiloTrack™ was designed prior to the development of lished (i.e. 192.168.1.1), not required to add subnet mask.
Windows® 7, it can adjusted to operate on a PC with Windows® 7 -OK
32-bit or 64-bit versions. Windows® 8 64-bit is not supported. -Close window
Note: In the event that the SiloTrack™ Server program is being -Restart PC
installed on a Windows® 7 or 8 32-bit PC, the Setup Wizard may not
completely function. (See page 13 for manual setup.) For Windows® 7 64-bit systems:
To modify the PC Registry:
The SiloTrack installation on a Windows® 7 system may display the -Press the Windows® button and “R” key simultaneously to open
below error when the program is launched. RUN window
-Type in regedit then click OK
Click on: Computer > HKEY_LOCAL_MACHINE > Software >
Wow3264Node > Monitor Technologies > SiloTrack v3.55 Server >
General.
When you click on General a list should open up on the
screen adjacent to the registry directory tree. Double click on the
BindIP entry *. Enter the IP address previously recorded or estab-
lished (i.e. 192.168.1.1), not required to add subnet mask.
Note: This error indicates the SiloTrack Server is not able to open -OK
a port to listen for clients such as the SiloTrack Client application. -Close window
It is suspected that Windows® is not supplying the correct default -Restart PC
address to the socket API when attempting to bind to the port.
There is a registry entry in SiloTrack which will force it to bind to a * If the General list does not contain the BindIP entry:
static address. Right click anywhere on blank space to the right of the registry
directory tree. Click on New and select String Value. Type BindIP
If the SiloTrack Server program is to be operated alone and there in the box. Double click on the BindIP box and enter the IP
are no SiloTrack Client installations are planned, this error can Address.
considered a nuisance error and can be ignored by clicking on the -OK
OK button. Operation of the single stand alone SiloTrack Server -Close window
program will not suffer. -Restart PC

If there are plans to add the Client version of SiloTrack to your net-
work an IP address must be bound to a port in the PC registry. To
WARRANTY
do so one must first one must determine the IP address of the PC
or one must assign a static IP address. Secondly, the computer Monitor Technologies LLC warrants the licensed software media to
registry will have to be modified. be free from defects in workmanship and materials. For a period
of ninety (90) days from the date of installation Monitor
To Assign or Determine the IP address for the PC, click on: Technologies LLC will replace the software media without charge if
Start > Control Panel > Network and Internet (in category view) > determined to be defective. The Purchaser must give notice of any
Networking and Sharing Center > Change Adapter Settings. defect to Monitor Technologies LLC within the warranty period,
This will open a view of the network(s) available to the computer. return the software product intact and prepay transportation
Right click on the network connection. charges. The obligation of Monitor Technologies LLC under this
-Properties: select Internet Protocol Version 4 warranty is limited to the replacement of the software media. This
-Properties: warranty shall not apply to any product that is repaired or altered
Record IP address or Enter you choice of an IP address. outside of Monitor Technologies LLC factory, or which has been
Check with your IT manager, if applicable, for assigned IP subject to misuse, negligence, accident or incorrect installation.
address or simply make one up such as IP: 192.168.1.1 Monitor Technologies LLC reserves the right to change the design
Subnet Mask: 255.255.255.0 and/or specifications without prior notice.
-Close all windows

Monitor Technologies LLC

44W320 Keslinger Rd. t Elburn, IL 60119 t 630-365-9403 t 800-766-6486 t Fax: 630-365-5646 t www.monitortech.com
GDR JSC JAN 03 2014 DOC-001-344J 7