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Lab 5

communications

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Ayushi chauhan
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11 views

Lab 5

communications

Uploaded by

Ayushi chauhan
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Lab 5

1. What are the main stages in the model of communication we discussed at the beginning
of the year?
 Sender has an idea
 Sender sends the idea over a medium.
 Receiver decodes the message
 Receiver understands the message and provides feedback
 Noise all over the system

2. You need to fire somebody for incompetence. What medium should you use to send this
message?
 Face to face
3. You need to tell all the employees in your company that the staff picnic is next Sunday.
What medium should you use to send this message?
 Email

4. Name some barriers that can hinder effective communication, either written or verbal.

 Bad grammar
 Psychological distraction
 Not sharing a language
 Sterotypes culture
5. Describe the steps you need to take, or the questions you need to answer, when creating
an audience profile.
 What are their responsibilities?
 What media is appropriate
 What is attitude towards the subject?
 What does my audience about the subject?
 Who is the primary audience and who is my secondary audience?

6. “We can get this project wrapped up in no time.” Does this statement meet the standard of
being “conversational yet professional?”

 This statement is conversational but it lacks professionalism. “we can complete this
project by Friday.”

7. “We really need to implement the insurance plan quickly.” How many adverbs are in this
sentence?
 There are two adverbs – really and quickly.

8. “I need to use better gas to fuel my vehicle.” Is this sentence concrete?

 No, this sentence is not concrete. Vague is better

9. “That movie was absolutely, positively the most boring, insipid and condescending thing I
have ever seen.” Does this sentence make the best use of vivid adjectives and adverbs?

 No, just too much.

10. True or false: “There is never any excuse to use jargon in your writing.”

 False, If you are sure your audience will understand the jargon, then use it.

11. Give me an example of a cliché.

 Don’t play with fire.

12. I need to write a note telling a customer that her account has been suspended. I decide to use
the direct pattern. Is this a wise idea?

 No, this is not a wise idea for using the direct pattern. Indirect approach would be better.

13. I need to tell my employees that they are getting a bonus for exceeding their quota this
month. I begin my message establishing goodwill and then go on to explain the reasons why they
are getting the bonus, before telling them about the bonus itself. Is this a wise idea?

 Yes, this is a wise idea.

14. Change this sentence to emphasise the “you” view: “I have completed the computer repairs
you requested.”

 The computer repairs you requested have been completed.

15. Change this sentence to emphasise positive expression: “We cannot initiate repairs until we
see proof that the damage was caused during the warranty period.”

 We will be happy to initiate repairs once we receive proof that the damage occurred
during the warranty period.

16. Is the following sentence correct? “Because we were reprimanded by the director, we
decided to make sure he was consulted in the future.”

 Yes
17. Is the following sentence correct? “To being building, a house must be approved by a
certified inspector.”

 No, “To begin building, a house must be approved by a certified inspector.”

18. Is the following sentence correct? “The initiative we use for this situation normally works.”

 Yes

19. Put the following sentence in the active voice: “The receipts were entered into the logbook.”

 We entered the receipts into the logbooks.

20. Is the following sentence correct? “I love doing grammar quizzes; its fun.”

 No, “I love doing grammar quizzes, it’s fun.”

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