Rack Installation Guide

Series xx20, xx50, WWA-xx10 Systems

Version 6.5.2
October 2011
© 2003-2011 Riverbed Technology, Incorporated. All rights reserved.
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Rack Installation Guide

These instructions describe how to install Series x20, xx20; Series x50, xx50; and WWA-x10, WWA-xx10, and
in a standard Telco-type rack. It includes the following sections:
„ “Overview,” next
„ “Rack Installation Guidelines” on page 4
„ “Required Tools and Equipment” on page 5
„ “Mounting Series x50 to a Rack” on page 5
„ “Mounting 1U Series xx50 to a Rack” on page 6
„ “Mounting 3U Series xx50, WWA-x10, and WWA-xx10 to a Rack” on page 14
„ “Mounting Models 3U Series xx20 to a Rack” on page 18

Important: All 3U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack.

Important: For 3U xx20 models reseat all hard disks prior to powering the unit on. Reseat 3U xx20 disks anytime the
Steelhead appliance is shipped to a new location.

Important: Series x50 systems are designed for the desktop. If you install these systems in a rack do not place objects
on top of the system; it causes restricted airflow and can damage the system.

Note: For rack installation instructions describing 520, 1020, 1520, and 2020 systems, see the documentation enclosed
with these products. The documentation enclosed with 1U xx20 systems describes how to standard or center mount to
a two-post rack or standard mount to a four-post rack.

Rack Installation Guide 3

Rack Installation Guide Overview

Overview
Depending on your order, some systems require that the inner rails be attached to the chassis before they
can be installed in a rack.

Square Post-Hole Adaptor

Rack cabinets can have square or circular holes in the vertical posts. If necessary, to accommodate standard
screws you can convert the square post-holes to circular holes using the included square post-hole adaptors.

To convert a square post-hole to fit a standard screw

„ Press together the top and bottom of the square post-hole adaptor and push it into the square hole on
the rack post.
Figure 1. Installing Square Post-Hole Adaptor

Short Rack Adaptors

Your system ships with standard brackets for racks with a depth of 28 to 33 inches (71.1 to 83.8 cm). Short
rack adaptors are provided to accommodate racks with a shorter rack depth. The short rack adaptors fit
racks with a depth of 17 to 28 inches (43.2 to 71.1 cm).
For details on installing short rack adaptors, see “To mount the short rack adaptors to the outer rails” on
page 22.

Rack Installation Guidelines

Prior to installing the system in a rack, adhere to the following rack installation guidelines:
„ Installing components in a rack without the front and side stabilizers can cause the rack to tip over.
Always install rack stabilizers before you install components in a rack.
„ Make sure the rack is properly secured to the floor or ceiling.
„ Always load the rack from the bottom up. Load the heaviest component in the rack first.
„ Ensure that there is adequate airflow in the rack. Improper installation or restricted airflow can
damage the equipment.
„ The rack cannot have solid or restricted airflow doors. You must use a mesh door on the front and back
of the rack or remove the doors to ensure adequate airflow to the system.

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Required Tools and Equipment Rack Installation Guide

„ The 1U and 3U systems produce front-to-back cooling airflow that requires an unobstructed airflow to
the fan housing. Do not mount the system near other electronic devices that produce back-to-front
airflow.
„ The Series x50 require sideways airflow. Do not block the sides.
„ The Series x50 require air-convection cooling. If these models are installed in a rack, use the Riverbed
provided rack-mount.
„ The rack width and depth must allow for proper serviceability and cable management.
„ Make sure the rack is level and stable before pulling a component out of the rack.
„ Do not move racks by yourself; a minimum of two people are needed to move a rack.

Required Tools and Equipment

You need the following tools and equipment to mount the system to a rack:
„ A standard Telco-type rack
„ A standard Phillips-head screwdriver
„ The enclosed screw-kit
„ The enclosed short rack adaptors (if needed)
„ The enclosed square post-hole converters (if needed)
„ The enclosed brackets for mounting the Series x50 (if needed)
If your system is missing any components please contact Riverbed Support for replacement parts at https:/
/support.riverbed.com.

Mounting Series x50 to a Rack

The following section describes how to install a Series x50 system in a rack.

Important: Series x50 systems are designed for side to side airflow. If you install these systems in a rack do not place
objects on the sides of the system; it causes restricted airflow and can damage the system.

To install mounting brackets to the system

1. Carefully lift the system out of the shipping carton.

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Rack Installation Guide Mounting 1U Series xx50 to a Rack

2. To install the mounting brackets, use the included screw kit to secure the brackets onto the sides of the
chassis (at the front of the system) using three screws on each side.
Figure 2. Installing Brackets to the Desktop System

3. To mount the brackets to the posts, slide the system into the rack until the front is flush against the rack
posts. Install the included washer and screw in the center hole of the bracket. The Series x50 must be
installed in a front mount.

4. Insert and tighten the rack post screws on each side of the system.

Mounting 1U Series xx50 to a Rack

The following section describes how to install a 1U Series xx50 system in a four or two-post rack. It includes
the following sections:
„ “To open the bezel on 1U Series xx50 systems,” next
„ “Mounting the RMK-002A Rails for 1U Series xx50 Systems” on page 7
„ “Mounting the 1U Series xx50 to a Four-Post Rack” on page 10
„ “Center Mounting the 1U Series xx50 to a Two-Post Rack” on page 12

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Mounting 1U Series xx50 to a Rack Rack Installation Guide

To open the bezel on 1U Series xx50 systems

„ To open the bezel firmly press in the buttons on each side of the bezel and slide it towards you. The
bezel remains attached to the system on hinges.
Figure 3. Opening the Bezel on 1U Series xx50 Systems

Mounting the RMK-002A Rails for 1U Series xx50 Systems

The RMK-002A rails are modified rails for 1U xx50 systems, the following section describes how to mount
the system to a four-post rack with these rails.

1. To detach the outer rails, press the release latch and pull the outer rails away from the system.
Figure 4. Using the Release Latch to Detach the Outer Rails

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Rack Installation Guide Mounting 1U Series xx50 to a Rack

2. Install the outer rails to the rack posts.

Note: The RMK-002A rails can accommodate a 22” to 32” deep rack and a maximum device weight of 40 kg.

Figure 5. Attaching the Outer Rails to the Rack

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Mounting 1U Series xx50 to a Rack Rack Installation Guide

3. Slide the ball bearing retainer on the inside of the outer rail to the foremost position.
Figure 6. Sliding the Ball Bearing Retainer to the Foremost Position

Note: The ball bearing retainer must be pushed forward and placed in the front position before attaching a chassis to
the rack.

4. Slide the inner rails into the outer rails, pushing the system into the rack.
Figure 7. Sliding the System into the Rack

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Rack Installation Guide Mounting 1U Series xx50 to a Rack

Mounting the 1U Series xx50 to a Four-Post Rack

The 1U xx50 systems ship with rails pre-installed to the chassis for mounting to a four-post rack. The
following section describes how to mount the system to a four-post rack.

To mount the 1U xx50 to a four-post rack

1. To detach the outer rails, slide the outer rail to the end of the system and engage the release latches. The
right release latch must be pushed down and the left release latch must be pushed up.

2. Pull the outer rail completely off the system.

Figure 8. Detaching the Outer Rails

3. If needed, attach the brackets to the outer rails with the included screw set.
Figure 9. Attaching Brackets to Outer Rails

4. To adjust the length of the outer rails to fit the distance between your rack posts, loosen the screws on
the longer rear bracket of the outer rails. You can tighten and secure the bracket screws after you have
affixed the outer rails to the rack posts.

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Mounting 1U Series xx50 to a Rack Rack Installation Guide

5. Install the outer rails to the rack posts.

Figure 10. Attaching the Outer Rails to the Rack

6. Slide the ball bearing retainer on the inside of the outer rail to the foremost position.
Figure 11. Sliding the Ball Bearing Retainer to the Foremost Position

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Rack Installation Guide Mounting 1U Series xx50 to a Rack

Important: The ball bearing retainer on the outer rail must be returned to the foremost position in order to connect with
the inner rail on the chassis. The bearings may fall off if the ball bearing retainer is not pushed forward.

7. Slide the inner rails into the outer rails, pushing the system into the rack.
Figure 12. Sliding the System into the Rack

To operate the rails

1. To pull out the system from the rack without removing it, pull it until it stops.

2. To remove the system from the rack, pull until the outer rail release latch pictured in “Detaching the
Outer Rails” on page 10, is visible.

Center Mounting the 1U Series xx50 to a Two-Post Rack

The 1U Series xx50 can be mounted to a two-post rack in the center-mount position. The following section
describes how to remove the pre-installed four-post rails and install the two-post brackets for installation
in a two-post rack.

To mount the 1U Series xx50 to a two-post rack

1. If the system is already installed in a rack, remove the system from the rack.

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Mounting 1U Series xx50 to a Rack Rack Installation Guide

2. To detach the outer rails, slide the outer rail to the end of the system, push the release latch towards the
front of the system, and pull the outer rail completely off the system.
Figure 13. Detaching the Outer Rails

3. To remove the inner rail, unscrew the three screws on each side of the chassis.
Figure 14. Removing Inner Rail Securing Screws

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Rack Installation Guide Mounting 3U Series xx50, WWA-x10, and WWA-xx10 to a Rack

4. Attach the first bracket to the chassis with the three included screws.
Figure 15. Attaching Two-Post Center-Mount Brackets

5. Slide the second bracket onto the pegs of the first bracket by placing the second bracket over the first
bracket at the widest opening then slide towards the narrower part to secure.
Figure 16. Attaching Second Bracket to First Bracket

6. Repeat steps 4 and 5 on the other side of the chassis.

7. Center-mount the system on a two-post rack.

Mounting 3U Series xx50, WWA-x10, and WWA-xx10 to a Rack

The Series xx50, WWA-x10, and WWA-xx10 ship with rails pre-installed to the chassis for mounting to a
four-post rack. The following section describes how to install the system in a four-post rack.

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Mounting 3U Series xx50, WWA-x10, and WWA-xx10 to a Rack Rack Installation Guide

Important: All 3U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack.

Caution: 3U systems weigh from 59-71 lbs. (26-33 kg). A minimum of two people is required to move a 3U system. Lift
the system using both hands and with your knees bent.

Note: The outer rails are not required to install the system in a shelving unit. Remove the outer rails before attempting
to install the Series xx50, WWA-x10, and WWA-xx10 in a shelving unit.

Before installing the rails to the chassis:

„ Unplug the AC power cords.
„ Remove all external devices and connectors.

Important: If your rack has square holes, use the included square-hole post adaptors. For details, see “Square Post-Hole
Adaptor” on page 4.

To detach the outer rails from the inner rails

1. To detach the outer rails, slide the outer rail to the end of the system, pull the outer rail release tab
towards the front of the system and pull the outer rail completely away from the system.
Figure 17. Releasing the Outer Rail

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Rack Installation Guide Mounting 3U Series xx50, WWA-x10, and WWA-xx10 to a Rack

To adjust the length of the outer rails

1. To adjust the length of the outer rails to fit the distance between your rack posts, loosen the screws on
the longer rear bracket of the outer rails. You can tighten and secure the bracket screws after you have
affixed the outer rails to the rack posts.

Important: In some environments the bracket screws cannot be reached after the rails have been installed. In this case
the length of the outer rails should be adjusted and secured before mounting the outer rails into the rack.

Figure 18. Adjusting Length of the Outer Rails

Note: The screws on the front bracket are pre-adjusted, do not loosen those screws.

To install the outer rails to a rack

After you have detached the outer rails from the inner rails on the chassis and adjusted the length of the
outer rails to fit your rack posts, you are ready to install the outer rail assemblies to the rack.

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Mounting 3U Series xx50, WWA-x10, and WWA-xx10 to a Rack Rack Installation Guide

1. Install the outer rails to the rack posts with the included screw set.
Figure 19. Attaching the Outer Rails to the Rack

Important: The sliding part of the outer rails should not be extended when inserting or removing the system.

To mount the system on a rack

1. With two people lifting the system, gently slide the inner rails into the outer rails until you get to a hard
stop.

Important: The inner and outer rails must meet precisely and the system must be held level to join the rails.
The sliding part of outer rails should not be extended when joining the inner and outer rails.

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Rack Installation Guide Mounting Models 3U Series xx20 to a Rack

2. When the system has reached a hard stop, pull the release tabs on both of the inner rails and push the
unit all the way into the rack.
Figure 20. Sliding the System into the Rack and Pulling the Inner Rail Release Tab

To operate the rails

1. To pull out the system from the rack without removing it, pull it until it stops.

2. To push the system back into the rack, use the inner rail release tab pictured above in “Sliding the
System into the Rack and Pulling the Inner Rail Release Tab”.

3. To remove the system from the rack, pull until the outer rail release tab pictured in “Releasing the Outer
Rail” on page 15, is visible.

Caution: Use caution when the system is mounted in a rack and the outer rails are extended, do not place objects or
additional weight on the system.

Mounting Models 3U Series xx20 to a Rack

The following section describes how to install a 3U Series xx20 to a four-post rack. You must use a four-post
rack for 3U systems.

Important: All 3U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack.

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Mounting Models 3U Series xx20 to a Rack Rack Installation Guide

Important: For 3U xx20 models reseat all hard disks prior to powering the unit on. Reseat 3U xx20 disks anytime the
Steelhead appliance is shipped to a new location.

You must install the inner rails to the chassis before you install the outer rails and mount the system to a
rack. Before installing the inner rails to the chassis:
„ Unplug the AC power cords.
„ Remove all external devices and connectors.

To mount the inner rails to the chassis

1. In each rail assembly, locate the inner rail and the outer rail.

2. Press the locking tab to release the inner rail from its locking position and pull out the inner rail from
the rail assembly. The inner rails are installed on the chassis and the outer rails are installed on the rack.
Figure 21. Releasing the Inner Rail

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Rack Installation Guide Mounting Models 3U Series xx20 to a Rack

3. Locate the five rail buttons on each side of the chassis and the five corresponding holes on each of the
inner rails. (One end of the hole is larger than the other end of the hole.)
Figure 22. Locating the Five Chassis Buttons and Rail Holes

4. Align the larger end of each hole against its corresponding button. To place the rail on the chassis, push
the rail holes into their corresponding chassis buttons.

5. After the rail is placed on the chassis, pull the rail forward until the rail buttons lock into the small ends
of the corresponding holes.

6. Secure the rail to the chassis with a screw. Repeat the above steps to install the other rail on the chassis.
Figure 23. Securing the Rail to the Chassis

Mounting the Outer Rails to a Rack

After you have installed the inner rails on the chassis, you are ready to install the outer rail assemblies to
the rack.
The system ships with the following equipment to accommodate different rack depths:
„ Standard Brackets - For rack depths of 28 to 33 inches (71.1 to 83.8 cm)

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Mounting Models 3U Series xx20 to a Rack Rack Installation Guide

„ Short Rack Adaptors - For rack depths of 17 to 28 inches (43.2 to 71.1 cm)

Important: The system produces front-to-back cooling airflow that requires an unobstructed airflow to the fan housing.
Do not mount the system near other electronic devices that produce back-to-front airflow.

To mount standard brackets to the outer rails

1. In the package, locate a pair of front (short) and rear (long) brackets. The brackets are marked with Up/
Front arrows (front) and Up/Rear arrows (rear).

2. Secure the front (short) bracket (marked with the Up/Front arrows) to the outer rail with two screws.
Figure 24. Securing Brackets to the Outer Rail

3. Locate the two buttons on the outer rail and attach the rear (long) bracket to it by sliding the opening of
the rear rail through the button.

4. Measure the depth of your four-post rack and adjust the length of the rails accordingly.

5. Repeat the steps to install the other outer rail to the chassis.

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Rack Installation Guide Mounting Models 3U Series xx20 to a Rack

To mount the short rack adaptors to the outer rails

1. Slide the standard bracket forward so that the larger end of the hole is aligned with the rail button and
pull the bracket off the rail. (One end of the hole is larger than the other end.)
Figure 25. Removing the Standard Bracket

2. Align the larger end of the hole on the short rack adaptor with the rail button.
Figure 26. Aligning the Short Rack Adaptor

3. Place the short rack adaptor on to the rail and push it backward until the rail button locks into the small
end of the hole.
Figure 27. Installing the Short Rack Bracket onto the Rail

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Mounting Models 3U Series xx20 to a Rack Rack Installation Guide

4. Reposition the bracket so that it is the correct depth to fit your rack.

5. Repeat the steps to install the other short rack adaptor.

To mount the system on a rack

1. Secure both outer rail assemblies to the rack with the screws and washers.
Figure 28. Securing Outer Rails

2. After the rail assemblies are securely installed to the rack, slide the system into the assemblies.

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Rack Installation Guide Mounting Models 3U Series xx20 to a Rack

Caution: 3U systems weigh from 59-71 lbs. (26-33 kg). A minimum of two people is required to move a 3U system. Lift
the system using both hands and with your knees bent.

Note: The system might not slide into the rack smoothly or easily when installed the first time. Some adjustment to the
slide assemblies might be needed for easy installation.

Figure 29. Sliding the System on to the Four-Post Rack

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Mounting Models 3U Series xx20 to a Rack Rack Installation Guide

3. Secure the system to the rack by tightening the screws on the front sides of the chassis.
Figure 30. Securing the System to the Rack

Important: For 3U xx20 models reseat all hard disks prior to powering the unit on. Reseat 3U xx20 disks anytime the
Steelhead appliance is shipped to a new location.

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Rack Installation Guide Mounting Models 3U Series xx20 to a Rack

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