Nook GlowLight 4 User Guide
Nook GlowLight 4 User Guide
© 2010-2021 NOOK Digital, LLC. All rights reserved. GlowLight®, LendMe®, Lifetime
Library®, More In Store®, NOOK®, NOOK Books®, NOOK Friends®, NOOK
GlowLight™, NOOK GlowLight Plus™, NOOK GlowLight® 3, NOOK Library®, NOOK
Magazine®, NOOK Newspaper®, NOOK Newsstand®, NOOK Shop®, Read In Store®,
B&N Readouts™, and the NOOK logos are trademarks of NOOK Digital, LLC or its
affiliates. Patent Pending. Screenshots and product images are simulated and for
instructional purposes only. They may differ from the actual product and are subject to
change without notice. Content shown may vary from actual available content, which may
change without notice. Digital content sold separately. Your use of NOOK is subject to the
Terms of Service and Privacy Policy located in the Settings section of your device and
here: NOOK.com/legal. Contains Reader® Mobile technology by Adobe Systems
Incorporated. Adobe®, Reader®, and Reader® Mobile are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries. Wi-
Fi® is a registered trademark of the Wi-Fi Alliance. Other trademarks and trade names are
those of their respective owners. All trademarks or registered trademarks that are not the
property of NOOK Digital, LLC or its affiliates are the property of their respective owners.
Introduction
Contact Us
Getting to Know Your NOOK
Getting Started
Barnes & Noble Account
Registering
Power and Charging
Safety and Care
Safety Information
Caring for your NOOK
Using NOOK Gestures
Navigation Buttons
The Status Bar
The Left Side of the Status Bar
The Center of the Status Bar
The Right Side of the Status Bar
GlowLight
Turning GlowLight On or Off and Adjusting Its Brightness
Night Mode
Home Screen
The New & Recent Shelf
The Recommended for You Shelf
Reading Books on Your NOOK
Opening a Book
Page Layout
Turning Pages
The Reading Tools Menu
Reading Tools: Contents
Using Bookmarks
Reading Magazines and Newspapers on Your NOOK
The Library on Your NOOK
Pull-down Menus
The Sync Button
Searching Your Library
Viewing and Sorting the Contents of Your Library
Organizing Your Library on Shelves
Archiving Books and Periodicals
Unarchiving Books and Periodicals
Transferring Files from Your Computer to Your NOOK
Shopping on Your NOOK
Introduction
Purchasing Books, Newspapers, and Magazines
Browsing Lists and Categories
Searching for Titles, Authors, or Topics
Buying a Book
Buying a Single Issue of a Magazine or Newspaper
Buying a Subscription to a Magazine or Newspaper
What Happens When You Buy an Item in the Shop?
Wishlist
Using B&N Readouts™
Buying Content through B&N Readouts
Changing Topics in B&N Readouts
Customizing the My Picks Stream
Using Your NOOK in a Barnes & Noble Store
Read In Store®: Reading Books in a Barnes & Noble Store
Searching Your NOOK
Searching from the NOOK Navigation Menu
Searching in Your Library
Searching for Words with Accents and Other Diacritical Marks
NOOK Settings
Wireless Settings
Configuring GlowLight
Library Settings
Reader Settings
Download & Storage
Account Settings
Screen Settings
Time Settings
Viewing Legal Notices
About
Erase & Deregister Device
Account Screen
Configuring Profiles
Managing Gift Cards and Credit Cards
Using Your NOOK at Wi-Fi Hotspots
Wi-Fi Networks in Barnes & Noble Stores
AT&T Wi-Fi Hotspots
Unsecured Wi-Fi Networks
Proxied Wi-Fi Networks
Updating the Software on Your NOOK
Installing a Software Update over a Wireless Network
Discovering the Version Number of Your NOOK Software
Checking for the Availability of a New Software Update
Tips and Troubleshooting
Appendix A: Page Numbering and File Formats
Appendix B: International Use and Languages
Appendix C: One-Year Limited Warranty
ONE-YEAR LIMITED WARRANTY
Appendix D: Trademarks
Adobe Reader Mobile Software
AT&T
Dictionary
Fonts
Google
Wi-Fi
Additional Information
Appendix E: FCC Notices
FCC IDs
FEDERAL COMMUNICATIONS COMMISSION (FCC) STATEMENT
INFORMATION TO THE USER
FCC Radiation Exposure Statement
Other Information Related to the Radio
Appendix F: Industry Canada Notice
Appendix G: Terms of Service
Appendix H: AT&T Terms of Service & Acceptable Use
Policy
Terms of Service
Privacy Policy
Appendix I: Natural Resources Canada
Appendix J: Intertek Safety Certification
Introduction
This User Guide is designed to help you get the most enjoyment out of your
NOOK GlowLight 4.
Contact Us
If you have questions about your NOOK® that this guide doesn’t answer, be
sure to visit the NOOK online support site at:
nook.com/GL4
The online support center offers additional information about your NOOK,
including:
• Related documents
• Helpful articles
• Technical support
Stay in Touch
Follow us on Facebook and Twitter to hear about new releases, exclusive
offers, and free NOOK Books®.
http://www.facebook.com/nookBN
http://www.twitter.com/nookbn
Now, let’s get started with a quick tour of your NOOK and its main
features.
• Explore books and articles through B&N Readouts™, Barnes & Noble’s
free digital discovery feature, refreshed daily
• Store and read files, including PDFs
Your NOOK is small enough to hold easily with one hand and to slip into a
bag or a purse. When you turn on the GlowLight® feature on your NOOK,
you can read your favorite books and periodicals even in the dark.
Power Button
The power button for your NOOK is located on the top edge. Press and hold
the button for 3 seconds to turn on your NOOK.
If your NOOK is sleeping, press the power button to wake up your NOOK
and turn it on.
To learn more about power management for your NOOK, see “Power and
Charging."
NOTE: To ensure the highest quality of reading, your NOOK has an anti-
glare film already installed. Please do not install any additional screen
protector. To protect your NOOK’s screen from accidental damage, we
recommend using a NOOK cover.
NOOK Button
The NOOK symbol on the lower front of your NOOK is called the NOOK
button.
If your NOOK is sleeping, press the NOOK button to wake up your NOOK
and turn it on.
If your NOOK is already on, press this button to display the Home screen,
which features navigation controls and your recent reads.
If your NOOK is on, you can also press and hold the NOOK button for 2
seconds to turn on or off GlowLight, the light built into the frame of your
NOOK. When GlowLight is on, you can read your NOOK’s touchscreen E
Ink display even in areas with low lighting.
USB-C Port
Your NOOK features a USB-C port for charging and for connecting to a
personal computer. The USB-C port is located on the bottom edge of your
NOOK.
NOTE: You will not be able to set up your NOOK without a Wi-Fi
connection.
• Turn on your NOOK by pressing the power button on the left edge of
the device.
NOTE: If you don’t already have a Barnes & Noble account, you’ll have an
opportunity to create one during the registration step.
The account also allows you to synchronize your NOOK with any other
NOOK devices you have, such as other NOOK tablets or eReaders, and
with NOOK software apps, such as NOOK® for iOS, NOOK® for
Android™.
If you don’t have a Barnes & Noble account, you can set one up in a few
minutes on the NOOK website. Just open a browser on your computer, and
visit https://www.bn.com. You can also set up an account during the
registration process for your NOOK.
Your Barnes & Noble account is ready for use once you have set up the
following:
• An email address
Registering
NOTE: You will need to connect to a Wi-Fi network to complete your
registration.
1. Read the Welcome screen. Tap the Let’s Get Started button. Your
NOOK displays its Terms of Service.
4. Once you have connected to a network, tap Next (if you are in a
Barnes & Noble store and connected to its network) or Continue (if
you are connected to any other Wi-Fi network).
Your NOOK displays a message saying it is registering your device.
When the registration has completed, your NOOK displays a Sign In
screen with an email field, a password field, and a keyboard at the
bottom of the screen.
NOTE: By signing in, you agree to the Device Terms, Store Terms, and
Privacy Policy for our NOOK. Links to these terms appear at the bottom of
the screen.
On the Sign In screen, enter the email address and password for your
Barnes & Noble account. (As a security precaution, if you enter your
password incorrectly five times, you will be locked out of your BN.com
account for half an hour. If you like, you can reset your account by visiting
BN.com.)
3. Tap Submit.
Your NOOK creates your Barnes & Noble account and registers
your NOOK to your account.
• Press the power button and hold it down for 2 seconds. A window
appears, asking if you really want to turn your NOOK completely off.
• Tap the Power off button in the dialog box. Your NOOK turns off.
NOTE: If you ignore the window asking you to confirm that you want to
power off your NOOK, after several seconds the window disappears, and
your NOOK resumes whatever it was doing before you pressed the power
button.
ATTENTION: Cet appareil est conçu pour être alimenté par une source
d’alimentation directe certifiée UL de « Classe 2 » ou par une source
d’alimentation à puissance limitée (LPS) avec un courant de sortie de 5
VDC, 1.0 A
To charge your NOOK from your personal computer, do
this:
• Insert the large end of the USB cable into a USB port on your
personal computer.
• Plug the NOOK end of the USB cable into your NOOK. If your
NOOK was turned off, it will now turn itself on.
• Once your NOOK has fully charged, unplug the USB cable from
your NOOK.
NOTE: Depending on how much power remains in the battery, it might take
approximately 4 hours to fully re-charge your NOOK through a USB port.
Do not turn off your NOOK while it is charging.
Once your NOOK has enough power to turn on, you can see how much
power remains in the battery by checking the battery charge indicator in the
right corner of the Status Bar.
• Plug the small end of the USB cable into your NOOK.
• Plug the power adapter into a compatible electrical outlet. If your
NOOK was turned off, it will now turn itself on.
• Once your NOOK has fully charged, unplug the power adapter from
the electrical outlet. Unplug the USB cable from your NOOK.
NOTE: Depending on how much power remains in the battery, it might take
approximately 3 hours to fully re-charge your NOOK through an electrical
outlet. Do not turn off your NOOK while it is charging.
Once your NOOK has enough power to turn on, you can see how much
power remains in the battery by checking the battery charge indicator in the
right corner of the Status Bar.
• Press and hold the power button for 10 seconds, then release the
power button.
• Press the power button again for 2 seconds to turn on your NOOK.
Low Power
You can see how much power remains in your battery by checking the
battery icon in the Status Bar, or by checking the Battery indicator on the
Device Info settings screen. (To see the Device Info screen, tap Settings in
the NOOK Navigation Menu to open the main Settings screen, and then tap
Device Info.)
If you turn on your NOOK when its battery charge is almost depleted, a
warning appears on the screen, suggesting that you begin charging your
NOOK before trying to use it.
If the battery is depleted, your NOOK will shut down until it has been
sufficiently recharged.
Charging Recommendations
Your NOOK contains a rechargeable battery. To maximize battery life:
• Avoid fully discharging the battery. Charge your NOOK after several
hours of use or when you see the low charge alert, rather than
continuing to use it until it turns itself off.
• Avoid high temperatures for charging, use, and storage. For more
information, see “Temperature Ranges.”
• Charge the battery halfway before storing your NOOK for a week or
more.
To wake up your NOOK, press the power button on the upper top edge of
your device. On the screensaver screen slide right to unlock your NOOK.
Safety and Care
Safety Information
This section explains important information about safety and about caring
for your NOOK.
Electricity
Your NOOK is an electrical device. Follow the same basic safety
procedures you would follow with any electrical device.
When charging your NOOK, use only the custom components included
with or sold for your NOOK: either a custom USB-C cable or a custom
USB-C cable along with a power adapter.
Airplanes
When using your NOOK on an airplane, be sure to follow the instructions
of the flight crew.
• Tap anywhere outside the Quick Settings dialog box to close it.
Electronic Equipment
If you are around sensitive electronic equipment—for example, if you are in
a hospital—ask if you may use your NOOK. Settings such as intensive care
units might forbid the use of any electronic device, with or without
networking turned on.
Battery
Your NOOK includes a non-replaceable, rechargeable battery. Do not
attempt to replace the battery. If you suspect your battery is having
problems, please contact Customer Service at 1-800-THE-BOOK (1- 800-
843-2665).
Temperature Ranges
Your NOOK should function as designed in these temperature ranges:
Outside of these ranges, your NOOK might develop power, display, and/or
software issues. If temperatures are extremely cold or hot, permanent
physical damage can result. Such damage is not covered by the limited
warranty. Storage applies to temporary locations, like the trunk of your car
(or other motor vehicle), as well as long-term storage.
Even on a day that is not very hot, the passenger compartment or trunk of a
car can be extremely hot. Do not leave your NOOK in a car.
High storage temperatures reduce battery life. For more information, see
“Charging Recommendations."
NOOK Covers
You can purchase an optional B&N cover for your NOOK at your local
Barnes & Noble Bookstore and online at BN.com. The cover helps protect
your NOOK from daily wear and tear. It keeps dust from accumulating on
the screen, reducing the need to clean it. The cover also provides some
protection against spills.
NOOK.com/warranty
In the event of any changes to the limited warranty, the version in effect on
the website at the time of purchase shall apply.
Information about the B&N Protection Plan can be found on the web page
listed above.
NOTE: To ensure the highest quality of reading, your NOOK has an anti-
glare film already installed. Please don’t use any additional screen protector
as it will damage the device. To protect your NOOK’s screen from
accidental damage, we recommend using a NOOK cover. Your limited
warranty does not cover damage to your NOOK’s screen resulting from use
of an additional screen protector.
Using NOOK Gestures
Your NOOK puts great reading material right at your fingertips. To read that
content, to rate it, and so on, you’ll use your fingers in different ways.
Tap
A tap on the screen is a quick touch of your fingertip. It’s the same gesture
you use when you tap a key on a computer keyboard.
Double Tap
Tapping twice quickly on the screen is a useful shortcut for many features.
For example, if you press and hold on a word in a book, your NOOK opens
a menu offering you choices of things you can do with that book: highlight
the word, write a note, look up the word in a dictionary, and so on.
Swipe
To swipe is to slide your finger across the screen, usually to the left or right.
You can swipe to turn pages in a book you are reading.
Scroll
Slide your finger up or down the screen to scroll through any list displaying
up and down arrows at the bottom of the screen. A scroll gesture is like a
vertical swipe.
Navigation Buttons
The NOOK Navigation Buttons, or Nav Buttons, are a row of buttons at the
bottom of the Home screen that make it easy to move from one area of your
NOOK to another. For example, if you want to move from the Library to
the Shop, you can simply tap the NOOK Home button to display the Home
screen and tap the Shop button to display the Shop screen.
To open the NOOK Navigation Menu, tap the NOOK button on the front
bezel of your NOOK. The Navigation Menu appears on the bottom of the
Home screen.
The Status Bar
A Status Bar runs along the top of the NOOK touchscreen as shown above.
The Status Bar appears on the Home Screen, the Library, the Shop, the
Search screen, and on Settings screens. A slightly different version appears
in books or periodicals when you open the Reading Tools.
On the Home screen, in the Library, in the Shop, on the Search screen, or in
Settings, tap the lightbulb icon or Wi-Fi symbol in the Status Bar.
Your NOOK opens the Quick Settings window. Change the GlowLight
setting as you like.
• If GlowLight is on, swipe the GlowLight slider all the way to the left
to turn GlowLight off.
To close the Quick Settings window, tap anywhere outside the window.
Night Mode
Your NOOK GlowLight 4 comes with Night Mode for comfortable reading.
With Night mode on, you can adjust the color of the light from cool to
warm. A warmer tone will reduce blue light emission for nighttime reading.
You can set Night Mode in Auto mode or in Manual mode. In Auto mode,
GlowLight will automatically adjust the color throughout the day. In
manual mode, you can select the color you want on a slider.
You can also check the GlowLight setting in the full settings menu.
In the top portion of the screen, you’ll see the covers of the most recent
books or periodicals you’ve been reading.
To open any book or periodical shown in the New & Recent panel, tap its
cover.
To learn more about a particular book or periodical, tap the cover. Your
NOOK opens a detailed description of the book, including an overview, a
list of reviews, a list of related titles, and a button for purchasing the book
or periodical. The details page of a book might also include a button for
downloading a free sample.
Your NOOK makes reading books fun. To start reading, simply tap a book’s
cover. The book opens and fills the page. Then you can use the features
described in this section to get the most out of your reading experience.
While you’re reading, you can customize the look of the page. You can
switch fonts, make type bigger or smaller, and adjust line spacing and
margins. You can switch between page designs whenever you like.
Opening a Book
To open a book, tap the cover. Or if you’re displaying a list of titles in the
Library, tap the book’s title.
NOTE: The first time you open a book on your NOOK, you will be
presented with a brief tutorial on using gestures to turn pages and to open
reading tools.
Page Layout
When you're reading content on NOOK, the text fills most of the page. Page
numbers appear at the bottom of the screen.
The title of the book you’re reading appears in the upper left when you first
open a book.
Turning Pages
Next Page
To turn to the next page, either:
• Tap anywhere along the right edge of the page. Swipe to the left. (To
swipe left, you place your finger on the right side of the page and
slide it quickly to the left, as though you were flipping the page of a
printed book.)
• Tap either of the upper page-turn keys built into the frame of your
NOOK.
NOTE: On the Reader settings screen, you can control whether the upper or
the lower page-turn key turns the page forward. See “Configuring
Navigation Buttons in the Reader."
To move forward quickly through the book, press and hold the page-turn
key that turns pages forward.
Previous Page
To turn to the previous page, either:
• Tap anywhere along the left edge of the page. Swipe to the right. (To
swipe right, place your finger on the left side of the page and slide it
quickly to the right, as though you were flipping a page backwards in
a printed book.)
• Tap either of the lower page-turn keys built into the frame of your
NOOK.
NOTE: On the Reader settings screen, you can control whether the upper or
the lower page-turn button turns the page forward. See “Configuring
Navigation Buttons in the Reader."
To move backward quickly through the book, press and hold the page-turn
button that turns pages backward.
Next/Previous Chapter
To move forward quickly to the next chapter, double-press the page-turn
button that turns pages forward.
To call up the Reading Tools menu, tap anywhere in the center of the page.
The Reading Tools appear in a horizontal bar just below the Status Bar.
When the Reading Tools appear, your NOOK also displays the GlowLight
indicator, the battery status indicator, and a digital clock in the upper right
corner of the screen, as shown below.
There are three tools on the right side of the Reading Tools menu. Here’s a
quick look at what they do.
Contents
Opens a table of contents for the book. Also displays tabs that give you
access to Annotations, Bookmarks, and Lookups.
Text
Lets you adjust the text size, font style, line spacing, and other stylistic
attributes of the page.
More
Opens a menu with options for bookmarks, jumping to a specific page,
searching through the book, and viewing the book’s Details page.
In addition to these tools, the Reading Tools menu displays a left arrow at
left end of the Reading Tools bar. Tap this arrow to return to your previous
activity.
Reading Tools: Contents
Tap the Contents icon in the Reading Tools to open a window with four
tabs:
4. Lookups – A list of all the words you have looked up in this book
Tap any title, highlighted passage summary, or bookmark on these tabs to
jump to that location in the book.
Contents Tool
When the Contents tool opens, it displays the Contents tab, which lists all
the chapters in the book. If the list of chapters runs longer than one screen,
you can tap the arrows at the bottom of the screen to scroll down and up
through the list.
Tapping any chapter number or title closes the dialog box and moves you to
the beginning of that chapter in the book.
Annotations
Tapping the Annotations tab displays the Annotations screen, which looks
like this:
The Annotations screen lists all the passages you have highlighted or
written notes about. Each passage is identified by its page number and
opening line. If the list of annotations runs longer than one screen, you can
tap the arrows at the bottom of the screen to scroll down and up through the
list.
To erase all the notes and clear all the highlights, tap the Clear all button.
You can control whether or not your NOOK shows highlighted passages
and note symbols in the NOOK book you’re reading. Tap the checkbox
labeled Show Annotations. Leave the box checked to show Annotations.
Leave it unchecked to hide them.
NOTE: When you hide Annotations, they are still visible on the
Annotations screen, but in the pages of the NOOK book, highlighted
passages no longer appear with a tinted background, and Note symbols do
not appear in the margin.
To close the window without making a selection, tap the left-facing arrow at
the top of the screen.
Bookmarks
Tapping the Bookmarks tab displays the Bookmarks screen, as shown
below:
For each bookmarked page, the screen lists the page number and either the
chapter number (if you bookmarked the first page of a chapter) or the first
line of text that appears on the page (if you bookmarked any page other
than the first page of a chapter).
To clear an individual bookmark, tap the bookmark to visit its page, and
then tap the bookmark ribbon in the upper right corner.
Lookups
Tapping the Lookups tab displays the Lookups screen, which lists words
you have looked up while reading.
Each looked-up word appears with part of the text around it from the book,
along with an indication of when you first looked up the word.
To erase the list of lookups, tap the Clear all button. If you are viewing the
lookups just for this book, only those lookups are deleted. If you are
viewing the lookups across all your books, tapping Clear all deletes all the
lookups in all your books.
• Text Size
• Font Style
• Line Spacing
Tap the settings that you would like to use. As you change settings, you will
see the new settings applied to the page behind the text screen.
When you have finished making changes, close the dialog box by tapping
anywhere on the page of the NOOK book you are reading.
NOTE: Some publishers have defined default settings for the display of
NOOK books. These settings specify a specific type font, font size, line
spacing, and margin setting. If these defaults have been defined for the
NOOK book you are reading, you will be able to check and uncheck a box
labeled Publisher Defaults. You need to uncheck this box in order to make
any changes to the text settings.
• Add Bookmark
• Jump to Page
• Find in Book
• View Details
4. Type the number of the page you want to move to. Then tap the
checkmark button.
Once you have moved to the new page, your NOOK automatically closes
the page-number dialog box.
Finding a Word or Phrase in a Book
Tap the Find icon in the Reading Tools to search for a word or phrase in the
book you’re reading.
To search for a word or phrase in the book you are reading, do this:
If the word or phrase you searched for appears in the book, your NOOK
displays a list of page numbers and passages. To jump to a passage, tap it.
If the word or phrase you searched for appears more than once in the book,
your NOOK displays a search navigation tool at the top of the screen when
you jump to the location of a search result. This toolbar includes a forward
arrow and a backward arrow for moving from one appearance of the word
or to another.
• To jump to the next appearance of this search term in the book, tap
the right arrow
• To jump back to the previous appearance of the search term, tap the
left arrow.
• To start a search for a different word or phrase, tap the text field.
Your NOOK opens a new search screen. Type the word or phrase you
want to search for and tap Find.
• To close the mini toolbar, tap the X symbol in the upper right corner
of the toolbar.
2. Tap the more icon in the upper right corner of the screen.
The Details screen presents details about the book you are reading. At the
bottom of the screen tap Read More, and use the up and down arrows at the
bottom of the screen to scroll to view recommendations for similar books
and to read editorial reviews.
When you open the Reading Tools, a slider appears at the bottom of the
page.
1. Tap the center of the page to open the Reading Tools, if they are not
already open.
2. Press on the knob on the slider and drag it left or right until you see
the page number you are looking for appear on the right end of the
slider bar. If the book is divided into chapters, the slider bar will list
chapter numbers and titles as you slide through them.
3. When you have moved the slider to the position in the book you
want, tap the center of the page to continue reading.
If instead of moving to the new page, you want to jump back to the
previous page you had navigated from, tap the Back button in the lower left
corner of the screen. You can tap the Back button repeatedly to scroll
through several previous locations.
Using Bookmarks
Adding a Bookmark
A dark ribbon appears in the corner of the page, indicating that a bookmark
has been placed.
3. In the Contents pane, tap the Bookmarks tab. Your NOOK displays
a list of all the bookmarks in the book. To visit any bookmarked
passage, tap its bookmark in the list.
Removing a Bookmark
To remove a bookmark on the current page, tap the ribbon in the upper right
corner of the page. The ribbon disappears, and the bookmark is cleared.
2. Tap the Clear all button in the upper right corner of the bookmarks
list. A dialog box opens asking you to confirm that you want to clear
all the bookmarks.
To select a word or a passage of text, press and hold on a word and then lift
your finger.
The word appears highlighted, and two vertical bars will appear on either
side of it, defining the start and end of the selected text.
When you lift your fingers after resizing the text selection, the Text
Selection Toolbar reappears.
• Add Note (the notepad icon) – Opens a window for writing a note
about the selected word or passage.
2. Tap the A-Z button in the Text Selection Toolbar. A pop-up window
appears, presenting a dictionary definition of the word. To close the
window, tap away from the selected word.
1. Press and hold on a word at the beginning or end of the passage you
want to write a note about. The Text Selection Toolbar appears.
2. Lift your finger, then drag one of the vertical bars to other end of the
passage. The Text Selection Toolbar appears again.
3. Tap the + Note icon in the toolbar at the left end of the toolbar. An
“Add Note” window appears with a keyboard for typing notes.
5. Tap the save button to post the Note and close the note window.
In your book, a Note icon now appears in the margin, indicating that a note
has been written about this passage.
Viewing a Note
To open a note and read it, tap the Note icon in the margin.
When you’re done viewing the note, you can close the note window by
tapping the arrow in the upper left corner of the window.
NOTE: By default, your NOOK displays a Note icon next to any passage of
text about which you’ve written a note. However, you can configure your
NOOK not to display Note icons. Tap the center of the page to display the
Reading Tools, tap the Contents icon, tap the Annotations tab, and uncheck
the check-box labeled Show Annotations on Page. This hides notes and
highlights while you’re reading, though you can still read notes by opening
the Contents tool and tapping the Annotations tab. To read a note in the
Annotations tab, tap it.
Editing a Note
To edit a note, do this:
1. Tap the Note icon to open the note you want to edit.
2. If you wish to remove the note, simply press the Trash icon in the
top right.
3. To update the note, tap on your original note, and use the keyboard
to make any additional changes.
4. When you have finished editing the note, tap SAVE in the upper
right corner of the screen.
Text Sizes
Your NOOK offers a range of text sizes from small to large.
Font Families
• Mundo Sans
• Baskerville ™
• Georgia
• Ascender Sans
• Malabar ™
• Joanna® Sans
• OpenDyslexic
Line Spacing
• Single spacing
• 1.5-line spacing
• Double spacing
Margins
• Narrow
• Medium
• Wide
All other page controls in the dialog box appear grayed out.
1. Tap the center of the page to make the Reading Tools appear.
2. Tap the Text icon (Aa) in the upper right corner. Your NOOK opens
a window displaying font and spacing controls.
3. Tap the controls to select the font, font size, line spacing, and
margins you want.
4. Tap anywhere outside the text dialog box to close the dialog box.
Your NOOK and the Barnes & Noble website automatically make sure that
when you buy and download a NOOK Book, the NOOK Book recognizes
you as its legitimate owner and presents its contents for you to read on your
NOOK.
Reading Magazines and Newspapers on Your
NOOK
Reading magazines and newspapers on your NOOK is similar to reading
books. You use the same gestures—tapping and swiping—to turn pages.
You have access to the same Reading Tools, such as Contents and Font
options.
Some periodicals may include their own Table of Contents with live links to
specific articles and features, but otherwise the features are similar to the
features used in reading books.
The Library on Your NOOK
Your library is where you store everything you want to read on NOOK. In
your library, you will find:
• Free books and book samples you have downloaded from the NOOK
Shop
• EPUB files and PDFs you have transferred onto NOOK using a USB
connection from your personal computer (these files appear in the My
Files section of the Library).
To access your library, tap the Library button on the NOOK Navigation
Menu.
Pull-down Menus
To help you quickly find what you’re looking for, the Library on your
NOOK features a couple of pull-down menus that let you select which
contents to display and how to display them.
Choices include:
• Comics – Will only show comic books, graphic novels, and manga
(appears only after you have purchased newspapers)
1. Tap the magnifying glass icon in the upper right corner of the Library
screen. A keyboard appears.
Your NOOK displays a list of any items it finds matching the word or
phrase you typed. It lists matching items from your Library first. Below
that, it lists any matching items found in the NOOK Shop.
1. Press and hold on the letter you want to select a diacritical mark for.
A pop-up window appears, offering additional keyboard buttons for
diacritical marks.
Two pull-down menus at the top of the Library screen give control over the
presentation of your Library.
• Most Recent
• Title
• Author
You can also view your content in grid view or list view
• Most Recent
• Title
• a grid
• New – This is a new item that has been downloaded to your NOOK
and is now ready for reading.
• Pre-order – This item is available for pre-order. You can order it now,
even though it hasn’t been published yet. You will be able to read it
the moment it is released.
• Lent – You have lent this book to NOOK friend. The number on the
cover indicates the number of days left on the loan.
• Borrowed – You have borrowed this book from a NOOK friend. The
number on the cover indicates the number of days left on the loan.
A book, periodical, or file can appear in as many shelves as you like. For
example, if your favorite book is a mystery novel, you could include it on
your Favorites shelf as well as on a new shelf you create called Mysteries.
Creating a Shelf
1. From your NOOK Library, tap the word “Shelves.”
3. Tap to select the content you wish to add to this new shelf.
5. A dialog appears asking you to name the new shelf. Type the name
for your shelf.
6. Tap Save.
7. Your NOOK creates the shelf and returns you to the Library.
1. From the Shelves section of your library, press and hold on the shelf
you wish to update.
3. When a keyboard appears, type the new name for your shelf.
4. Tap Rename.
Removing a Shelf
NOTE: Removing a shelf does not delete any of the books or periodicals on
the shelf. It simply eliminates the shelf itself.
1. From the Shelves section of your library, press and hold on the shelf
you wish to update.
2. Tap the Delete Shelf option. A dialog box appears, asking if you
really want to remove the shelf.
Archiving:
1. In the Library, press and hold the cover or title of the book or
periodical. A pop-up menu appears.
2. Additional options appear, tap the Archive button. Your NOOK will
archive the book or periodical and list it on a shelf in your Library
called “Archived.”
NOTE: You must be in the Library to archive an item. You cannot archive
items from the Home Screen.
Unarchiving:
1. In the Library, tap the More icon , then tap the View Archive
choice. Your NOOK displays the items you have archived.
2. Press and hold the cover or title of the book or periodical you want
to unarchive. Additional options appear, tap Unarchive.
1. Using the custom USB-C cable provided with your NOOK, connect
your NOOK to your personal computer.
NOTE: Use only the USB-C cable provided with your NOOK.
Using any other cable might damage your NOOK.
2. On your NOOK, a dialog will open for the USB mode to be turned
on. Tap Turn On to enable the USB mode.
4. Drag the files you want to transfer onto the “NOOK” drive.
5. To organize the files, open the “NOOK” drive. You will see several
folders on your NOOK. Move your personal files in the NOOK
folder.
6. When you have finished arranging files, eject the “NOOK” drive
from your personal computer to unmount the NOOK file system.
3. Drag and Drop eBook files onto the NOOK icon (Your NOOK
GlowLight 4 will be recognized by ADE)
5. Open Library on your NOOK and find Newly Added eBook files.
(Files can be located by filtering by “My Files.”)
1. Tap the upper right corner of the Status bar to open Quick Settings
To begin shopping, tap the Shop button in the NOOK Navigation Menu at
the bottom of the Home screen. Your NOOK displays the NOOK Shop. A
sample screen is shown here:
The main screen of the NOOK Bookstore offers several features to make
shopping fast and easy.
A Wishlist icon (a heart) appears near the upper right corner of the screen.
The Wishlist displays any Bookstore items you have saved to your Wishlist
on your NOOK. Note that the Wishlist on your NOOK is independent of the
Wishlist for your account on BN.com or NOOK.com.
A Search icon (a magnifying glass) appears in the upper right corner of the
screen. Tap this field to open a Search tool you can use to search for
authors, titles, topics, and other information in the Shop.
Two tabs appear in a row across the top of the Shop. Each tab leads to a
different area of the NOOK Shop:
When you tap a price to buy an item, your NOOK replaces the price button
with a button labeled Confirm. Tap this button to confirm that you want to
buy the item.
When you buy an item in the Shop, Barnes & Noble charges the credit card
associated with your Barnes & Noble account.
When shopping, you can always return to the previous page by tapping the
left arrow in the upper left corner of the screen. You can also return to the
Bookstore storefront by pressing the NOOK Home button on the front of
your device and then tapping Shop in the NOOK Navigation Menu.
Tapping the Categories link on the Bookstore home screen displays a list of
book categories you can explore.
When the Bookstore search engine displays its results, tap the item you’re
interested in to see more details about it.
If the search engine finds more entries than will fit on the screen, scroll
through the search engine results by dragging your finger up or down.
Buying a Book
Once you’re in the Shop, you can buy any book you see that has a button
displaying the book’s price. (If you do not see a button with a price next to a
particular book, it’s because you have already purchased the book. A label
reading Purchased or Read appears in place of the price button.)
To buy a book:
1. To buy a book, tap the button displaying a price next to the book’s
cover or title. The NOOK Bookstore replaces the price button with a
button labeled Confirm.
2. Tap the Confirm button. What happens next depends on how you’ve
customized your Shop.
3. If you’re using the default setup, your NOOK begins downloading
the book once you tap Confirm.
5. To cancel the transaction without buying, tap the Cancel button. Tap
the back arrow in the upper left corner to close.
2. Tap the Buy Issue button. A dialog box opens, asking you to
confirm your purchase.
3. Tap the Confirm button to confirm your purchase. Once you have
confirmed your purchase, your NOOK downloads the issue. The
Confirm button changes to a button labeled Read.
1. Open the details page for the magazine or newspaper you want.
2. Tap the Try for Free button. A dialog box opens. For many
periodicals, you will be offered a choice of an annual subscription,
which is paid all at once, or a monthly subscription, which is paid
monthly.
NOTE: All first-time subscribers receive a free 14-day trial. If you cancel
your subscription before the end of the 14 days, you will not be charged. If
you do not cancel the subscription, deliveries will continue and your default
credit card will be charged automatically at the rate of the subscription
schedule you selected (annual or monthly). Your subscription will also
automatically renew on the schedule you selected. You are only eligible for
one free trial for each newspaper and magazine.
• A badge saying New appears on the item’s cover. This badge will
disappear once you open the item.
Wishlist
Your Wishlist is like a shopping cart on your NOOK. You can add books,
magazines, and newspapers to your Wishlist so you can buy them later.
NOTE: The Wishlist on your NOOK is separate from the Wishlist on the
BN.com website. Your Wishlist on BN.com can include paper books and
other items, as well as NOOK books, magazines, and newspapers for your
NOOK.
Features include:
To access B&N Readouts, tap the B&N Readouts icon (book flipping pages
in a circle) in the NOOK Navigation Menu on the Home screen.
To open a content selection for reading, tap the Read Excerpt link at the end
of the content’s excerpt in a stream. B&N Readouts displays several pages
of content from the book or article you selected.
Use the up and down arrows at the bottom of the screen to scroll through
the selection.
At any time, you can exit the selection and return to the previous B&N
Readouts stream by tapping the back arrow in the upper left corner of the
screen.
To use your NOOK without connecting to the store’s network, tap the
Dismiss button.
After you have read a book free for one hour, a dialog box appears, letting
you know that one hour has passed. The dialog box offers you two choices:
To access the search tool, tap the NOOK button and then tap the Search
button in the NOOK Navigation Menu.
When the Search tool displays a list of results, tap any result to see more
information about it.
• Author
• Title
• Subject
The Settings screen leads to pages for configuring different aspects of your
NOOK. When you’re on a page for a specific feature, you can always return
to the main Settings screen by tapping the Back arrow on the upper left of a
page.
Wireless Settings
The Wireless settings screen provides:
NOTE: If Wi-Fi networking is turned off, you will not be able to access the
Shop, download new books, magazines, or newspapers, or perform any
other action that requires a live network connection.
To connect to a network:
Configuring GlowLight
You can use the GlowLight dialog box to turn GlowLight on and off and to
adjust its brightness. (You can also make these adjustments using the Quick
Settings window, which is described earlier in this guide.)
To configure GlowLight:
Library Settings
On the Settings screen, tap Library. Your Library Settings contains the
following Library filter options:
• Show Samples
Your Library Settings also contains the following Series Stacks options:
• In All Titles
• In Shelves
Your Library Settings also contains the following Author Stacks options:
• Sorting by Author
Reader Settings
Page Key
The Page Key setting allows you invert the page buttons on your device.
Download & Storage
Automatic Downloads
• New Books
Storage
• Manage Storage
• Clear Cache
Account Settings
To display the account settings for your NOOK, tap the My Account menu
choice on the main Settings screen.
Screen Settings
• Change the amount of time your NOOK should wait when no
activity is taking place before turning off the screen.
By default, your NOOK waits 5 minutes before turning off the screen.
• 2 minutes
• 5 minutes
• 15 minutes
• 1 hour
3. Tap the menu choice listing the amount of time you want your
NOOK to wait. The dialog box closes. Your change takes effect
right away.
Time Settings
On the Time settings page, you can control whether your NOOK uses a 12-
hour clock or a 24-hour clock. You can also select a Time Zone for your
NOOK.
To return to the main Settings page, tap the back arrow in the upper left
corner of the screen.
2. When you see the time zone you want to select, tap it. Your NOOK
switches its clock to the time zone you select and displays the Time
settings screen.
3. To return to the main Settings screen, tap the back arrow in the
upper left corner of the screen.
About
The About section in your settings provides a Check For System Update
button as well as helpful information such as the Model, Serial Number,
App Version, and Synced Date.
The Erase & Deregister feature erases your NOOK (or BN.com) account
information from your NOOK and resets the NOOK to its default factory
settings. Deregistration unlinks your NOOK from your NOOK (or BN.com)
account.
Erasing and deregistering your NOOK does not delete any of the books,
magazines, and newspapers from your NOOK (or BN.com) account. Your
reading material, while no longer available on your NOOK, is still available
for downloading and for reading with NOOK applications. Visit nook.com
for more information.
In addition, you can re-register your NOOK by following the same steps
you used when you first set up your NOOK. Once you have registered, your
complete Library is once again available on your NOOK.
Erasing and deregistering does delete any files you have transferred to your
NOOK from your personal computer. Be sure to back up these files before
erasing and deregistering if you want to have access to them after
deregistering your NOOK.
1. Tap the Erase & Deregister Device menu choice on the Device Info
screen. Your NOOK displays a page for erasing and deregistering
your device.
2. Tap the button labeled Erase & Deregister Device. A dialog box
appears, asking you to confirm that you want to reset your NOOK.
Configuring Profiles
A NOOK Profile tailors content and shopping experiences on your NOOK
for an individual user. Your NOOK supports up to six NOOK profiles,
enabling different people to use your NOOK in different ways.
All the purchases made on your NOOK through any profile are processed
through the NOOK or BN.com account to which your NOOK is registered.
Types of Profiles
Your NOOK supports three types of NOOK Profiles:
1. Primary Profile – This is the profile created by default when you
register your NOOK. This profile can view all the content on the
device and it can also create and edit profiles for other users and
manage those profiles’ access to content. All purchases made on the
NOOK are processed using the payment method associated with this
profile.
1. From the Account screen, tap Add New Profile. Located below the
CHANGE PROFILE button.
3. If you wish for this to be a Child Profile. Tap the checkbox labeled
Child Profile.
NOTE: If you chose not to automatically add all the NOOK content
in the primary profile’s account to this profile’s library, you will
need to add content to the library, item by item. See the instructions
below on managing content.
2. Tap the checkbox for a Child Profile. Your NOOK opens a form for
specifying the age of the child.
3. Tap the Age field. A dialog box opens, allowing you to specify the
month and year in which your child was born. This information
helps your NOOK find age-appropriate content for your child.
4. Scroll the month and year fields to select the month and year your
child was born. Tap Done. A message appears, pointing out the link
to the Barnes & Noble Privacy Policy. Tap the Privacy Policy link if
you would like to review it.
5. Tap the checkbox indicating that you accept the Device Terms,
Store Terms, and Privacy Policy.
NOTE: If you do not accept these terms and the Privacy Policy, you
will not be able to finish creating a child profile.
6. Tap NEXT in the upper right corner of the screen. Your NOOK
displays this message about the legal requirements of creating a
child profile. Barnes & Noble will charge the primary profile’s
BN.com account one penny as part of this process and in return add
a children’s book to the library.
7. To continue creating a child profile, tap Continue at the bottom of
the screen. Your NOOK displays a screen for specifying the parental
controls for this profile.
9. Tap Done. Your NOOK creates the child profile with the
permissions you specified. If you have not specified a four-digit
passcode or PIN to protect the privacy of your NOOK, you will be
asked to do so after you create your first child profile. Assigning a
passcode prevents a child from accessing content in any adult
profile, including the primary profile.
Using parental controls, you can control whether or not a specific child
profile can:
• Purchase from NOOK Shop only when using your NOOK account
password
NOTE: Sideloaded files are any EPUB files or PDFs you transfer to
your NOOK from your personal computer, using the USB-C cable
included with your NOOK.
2. Tap the round button by the name of the profile you want to select.
Similarly, if two profiles own the same book, their reading positions in the
book are tracked independently. If one profile reads to page 17 and the other
profile reads to page 25, each profile will be taken to his or her most
recently read page when the book is reopened. The first profile will be
returned to page 17; the second profile to page 25.
If you are already viewing the Details page for the item:
2. Tap Change Profile. The Profile settings screen lists all the profiles
available on your NOOK.
3. Tap the More icon next to the profile whose content you want to
manage.
5. Your NOOK opens a view of the Library in which each item has a
checkbox on its cover. If a checkbox is checked, the profile has
permission to access that item.
4. Tap the lock icon next to the name of the child profile whose
controls you want to adjust. Your NOOK displays the parental
controls screen.
6. Tap Done.
Deleting a Profile
NOTE: You cannot delete the primary profile, which is associated with the
BN.com account used for all purchases on your NOOK. Also, a child
profile cannot delete an adult profile.
NOTE: Deleting a profile does not delete content on your NOOK. It deletes
the association of content with a particular profile.
1. On the main Settings page, tap Profile. The Profile settings screen
lists all the profiles available on your NOOK.
2. If the primary profile is not selected, select it. The primary profile
appears at the top of the list of profiles.
3. Tap the EDIT button in the upper right corner of the screen. Tap the
trash icon next to the name of the profile you want to delete. A
dialog box opens, warning that you are about to delete a profile and
that this operation cannot be undone.
2. Tap Manage Credit Cards. If you have not set up a credit card for
your account yet, you will see a button reading New Card. If you
have already assigned a credit card to your account, you will see a
button reading Update.
3. Tap the button that appears on the screen: New Card or Update.
Your NOOK displays a credit card form.
4. Enter the information for the card you want to use for purchasing
content on your NOOK and on BN.com.
5. Once you have entered all the information, including your credit
card’s billing address, tap the checkmark key in the lower right
corner of the keyboard.
3. Tap Add Gift Card. Your NOOK opens a form for entering gift card
data.
4. Type the number of the gift card or certificate. If your gift card
begins with the number 349, you do not need to enter a PIN for the
gift card. You can skip the next step.
5. Tap the PIN entry field. Type the PIN of the card or certificate.
6. Tap Submit.
Your NOOK verifies the gift card or gift certificate and applies the balance
to your account.
2. Tap the menu choice labeled Redeem Access Code. The Redeem
Access Code screen appears.
3. Tap the field labeled Enter Access Code. Use the online keyboard to
type your 13-digit access code.
4. Tap the Add Now button. Your NOOK verifies the access code and
downloads the content to your Library.
If you like, you can require that your NOOK (or BN.com) account
password be entered before your NOOK authorizes a purchase. If other
people have access to your NOOK, you might want to require a password
for purchases to ensure that you know about and approve all purchases
being made.
4. Tap the password field in the dialog box to call up your NOOK’s
online keyboard. Type your password, and tap OK.
Using Your NOOK at Wi-Fi Hotspots
In addition to connecting to your Wi-Fi network in your home or office, you
can use your NOOK to connect to public Wi-Fi hot spots in stores,
restaurants, hotels, cafes, airports, and many other locations.
This section summarizes how your NOOK works with various types of Wi-
Fi hotspots.
NOTE: If you do not know the password for the network, ask the network
administrator for help.
NOTE: If your NOOK will display dialog boxes that let you type a network
and enter a password.
NOTE: Updating software does not delete any of your books, magazines, or
newspapers, nor does it delete any of the files you have transferred onto
your NOOK from your personal computer. The software update simply
installs new NOOK software to give you the latest features available from
Barnes & Noble. Your NOOK remains registered to your Barnes & Noble
account, and all your reading material remains accessible.
You check for the availability of a new release by tapping the Check for
System Update button on the Software settings screen, which is described
below.
Your NOOK checks for the availability of a new software update. If one is
available, it begins downloading the update. Your NOOK automatically
installs the update after your device next goes to sleep.
Tips and Troubleshooting
My NOOK is sluggish or unresponsive.
Like any computer or electronic equipment, your NOOK periodically needs
to be completely powered off (not just put in Sleep Mode) to allow it to
reset.
To power off your NOOK, press and hold the power button for 10 seconds.
At that point, the device should be turned off. Wait a few seconds, and then
press and hold the power button for about 2 seconds to turn your NOOK
back on.
NOTE: De-registering your device will delete any content you have side-
loaded on your NOOK. You might want to make sure you have copies of
this content on your personal computer. You do not need to back up the
books, magazines, and newspapers you have purchased through the NOOK
Shop. These items will be restored to your NOOK automatically when you
re-register it, using your new password.
4. On the Erase & Deregister Device screen, tap the Erase &
Deregister Device button. A dialog box appears, asking you to
confirm that you want to reset your NOOK.
Once you have changed your password on BN.com, register your NOOK,
following the registration instructions you followed when you first set up
your NOOK. See “Registering Your NOOK” at the beginning of this guide.
When you need to enter your BN.com account login information, be sure to
enter your new password.
Because printed pages can be larger than the screen of your NOOK, and
because many printed books use type that is smaller than would be pleasant
to read on an eReader, your NOOK may enlarge the type on a page and
spread a physical page of text across two or more digital pages.
Because digital pages might be smaller than the physical pages of a book,
you might turn the page a few times on your NOOK and still see the same
physical page number in the upper righthand corner. For example, you
might find three screens of text in your book all labeled page 47.
The relation between digital pages and physical pages can vary because
your NOOK gives you a great deal of freedom in choosing the size of fonts,
the amount of spacing between lines, and other factors that affect how text
flows onto a page.
In most books, you’ll always know which physical page you’re on from the
number shown when you tap the bottom of the screen to view your reading
progress. So if you’re discussing a book in a book club, everyone can refer
to page 295 and be talking about the same page, even if you’ve configured
your NOOK to use small type and single-spacing and everyone else in the
group is using large type and double-spacing.
In many cases, a page from the print edition will span two or more pages on
an eReader, as described above.
If you live or travel outside of the United States, be aware of the following
points regarding using your NOOK:
Pre-ordering eBooks: You can only pre-order NOOK Books if you have a
billing address in the United States. You cannot pre-order NOOK Books if
you have an international or U.S. territory billing address. You can only pre-
order digital content when physically within the United States (including
Alaska and Hawaii).
Purchasing digital content from the NOOK Shop on your NOOK: You can
only purchase digital content if you have a billing address in the United
States. You cannot purchase digital content if you have an international
billing address. You can only purchase digital content when physically
within the United States (including Alaska and Hawaii). When you travel
outside of these areas, you can download digital content to your NOOK that
you have already purchased (if you have a Wi-Fi connection), but you
cannot buy digital content.
Purchasing items on the BN.com website: You can only purchase digital
content if you have a billing address in the United States. You cannot
purchase digital content if you have an international billing address. You
can only purchase digital content when physically within the United States
(including Alaska and Hawaii)
Registering and unregistering your NOOK: You can register and unregister
your NOOK from anywhere there is a Wi-Fi hotspot that you can access
with your NOOK.
Lending and borrowing Books: You can lend and borrow LendMe-eligible
NOOK Books from anywhere you can access MyNOOK.com.
Archiving and un-archiving content: You can archive and un-archive items
from anywhere there is a Wi-Fi hotspot that you can access with your
NOOK.
Languages
Your NOOK has fonts that support languages based on a Latin character set
for reading eBooks and other digital content, when fonts are not embedded
as part of the eBook or digital content file. Examples of supported
languages include:
Your NOOK can display eBooks in other languages if the fonts are
embedded in the eBook files. Language support in other parts of the
NOOK, for example in the Library, is variable.
Appendix C: One-Year Limited Warranty
THE FOLLOWING WARRANTY TERMS WERE IN EFFECT AS OF
THE DATE YOUR DEVICE WAS MANUFACTURED, AND ARE
PROVIDED FOR YOUR REFERENCE ONLY. THE ACTUAL TERMS
OF YOUR WARRANTY ARE THE TERMS THAT WERE IN EFFECT
AS OF THE DATE OF YOUR PURCHASE, WHICH MAY BE
DIFFERENT THAN THE TERMS SET FORTH HEREIN. TO FIND THE
EXACT TERMS OF YOUR WARRANTY, PLEASE GO TO
NOOK.com/warranty AND REVIEW THE TERMS APPLICABLE AS OF
THE DATE OF YOUR PURCHASE.
Express Warranty
Subject to the terms and conditions of this Limited Warranty,
barnesandnoble.com llc (“B&N”) warrants to the original retail purchaser
only (“you”) that your NOOK will be free from defects in materials and
workmanship under normal consumer use for a period of one (1) year from
the date of original retail purchase (the “Warranty Period”). This express
warranty is not transferable to subsequent owners of the product. If your
NOOK was originally purchased by someone else as a gift for you, as
shown by a gift receipt, you will be considered the “original retail
purchaser” of that NOOK.
Implied Warranty
You may also have implied warranties under the laws of some jurisdictions.
To the extent permitted by applicable law, such implied warranties are
limited to the duration of the Warranty Period. Some jurisdictions do not
allow limitations on the duration of an implied warranty, so this limitation
may not apply to you. You may not assign or otherwise transfer such
implied warranties. However, some jurisdictions extend the protection of
implied warranties to subsequent consumers, so this limitation may not
apply to you.
If you do not comply with the terms above or with B&N’s instructions,
there may be delays in service or you may incur additional expenses. In
particular, if you do not return your NOOK within the timeframe specified
by B&N, B&N reserves the right to charge you the purchase price for a
replacement NOOK. You will be solely responsible for any cost, expense,
loss or the like relating to your failure to comply with such terms or B&N’s
instructions.
If B&N replaces your NOOK, B&N will bear the cost of sending a
replacement NOOK to you, freight prepaid.
THE FOREGOING IS YOUR SOLE AND EXCLUSIVE REMEDY FOR
BREACH OF WARRANTY OR FOR ANY OTHER CLAIMS
OTHERWISE RELATING TO THIS LIMITED WARRANTY.
This Limited Warranty applies to your NOOK only (i.e., the hardware), and
not to the software within your NOOK. Please refer to the NOOK TERMS
OF SERVICE for your rights and remedies with respect to such software.
Disclaimer
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS
LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE
ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES,
REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN,
STATUTORY, EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED
BY APPLICABLE LAW, B&N SPECIFICALLY DISCLAIMS ANY AND
ALL WARRANTIES AND CONDITIONS NOT EXPRESSLY
PROVIDED FOR IN THIS LIMITED WARRANTY, INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT, SECURITY, FITNESS FOR A PARTICULAR
PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS.
Modification
No employee or representative of B&N or its affiliates or any third party is
authorized to make any modification, extension, or addition to this Limited
Warranty. If any term of this Limited Warranty is held to be illegal or
unenforceable, the remaining terms of this Limited Warranty will remain in
full force and effect.
Exclusion of Indirect Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER B&N
NOR ITS AFFILIATES NOR ITS LICENSORS WILL BE LIABLE TO
YOU OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL,
SPECIAL, INCIDENTAL, PUNITIVE OR OTHER INDIRECT
DAMAGES ARISING FROM, RELATING TO OR CONNECTED WITH
YOUR PURCHASE OR USE OF YOUR NOOK, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE OR LOST
DATA, REGARDLESS OF THE CAUSE OF ACTION ON WHICH THE
CLAIM IS BASED, INCLUDING, WITHOUT LIMITATION,
NEGLIGENCE, TORT, CONTRACT, STRICT LIABILITY, PRODUCT
DEFECT OR MISREPRESENTATION, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES OCCURRING, AND EVEN IF
ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Applicable Law
This Limited Warranty is valid only in the United States of America. The
laws of the State of New York, U.S.A. will apply to this Limited Warranty,
though the laws of your state of residence may apply to any tort claims and
any claims under any consumer protection statutes, as provided under
applicable law.
Appendix D: Trademarks
Adobe Reader Mobile Software
Your NOOK contains Adobe® Reader® Mobile software under license
from Adobe Systems Incorporated, Copyright © 1995-2011 Adobe Systems
Incorporated. All rights reserved. Adobe®, Reader®, and Reader® Mobile
are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries.
AT&T
AT&T, the AT&T logo and all other AT&T marks contained herein are
trademarks of AT&T Intellectual Property and/or AT&T affiliated
companies.
Dictionary
Your NOOK includes the Merriam-Webster’s Collegiate® Dictionary,
Eleventh Edition, with Geographical and Biographical Information.
Merriam-Webster and Collegiate are trademarks of Merriam- Webster, Inc.
and are used herein pursuant to license. Copyright © 2009-2011 Merriam-
Webster, Inc. All rights reserved.
Fonts
Monotype®
Monotype is a trademark of Monotype Imaging Inc. registered in the U.S.
Patent and Trademark Office and may be registered in certain other
jurisdictions.
Ascender®
Ascender is a trademark of Ascender Corporation which is registered in the
U.S. Patent and Trademark Office and certain other jurisdictions.
Baskerville™
Baskerville is a trademark of The Monotype Corporation and may be
registered in certain jurisdictions.
Bitstream™
Copyright (c) 2003 by Bitstream, Inc. All Rights Reserved. Bitstream Vera
is a trademark of Bitstream, Inc.
The above copyright and trademark notices and this permission notice shall
be included in all copies of one or more of the Font Software typefaces.
The Font Software may be modified, altered, or added to, and in particular
the designs of glyphs or characters in the Fonts may be modified and
additional glyphs or characters may be added to the Fonts, only if the fonts
are renamed to names not containing either the words “Bitstream” or the
word “Vera."
This License becomes null and void to the extent applicable to Fonts or
Font Software that has been modified and is distributed under the
“Bitstream Vera” names.
The Font Software may be sold as part of a larger software package but no
copy of one or more of the Font Software typefaces may be sold by itself.
THE FONT SOFTWARE IS PROVIDED "AS IS," WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO ANY WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR
Georgia™
Georgia is a trademark of Microsoft Corporation which is registered in the
U.S. Patent and Trademark Office and certain other jurisdictions.
Joanna®
Joanna is a trademark of The Monotype Corporation registered in the U.S.
Patent and Trademark Office and may be registered in certain jurisdictions.
LimeRock™
Lime Rock is a trademark of Monotype Imaging Inc. and may be registered
in certain jurisdictions.
Malabar™
Malabar is a trademark of Monotype GmbH and may be registered in
certain jurisdictions.
Mundo Sans™
Mundo Sans is a trademark of Monotype Imaging Inc. and may be
registered in certain jurisdictions.
Google
Android, Google, Google Play, and other Google marks are trademarks of
Google Inc.
Wi-Fi
Wi-Fi and Wi-Fi Alliance are registered trademarks of the Wi-Fi Alliance.
Additional Information
Additional copyright, trademark, and other notices may be found in the
NOOK Terms of Service and Privacy Policy:
http://www.NOOK.com/support
Appendix E: FCC Notices
FCC IDs
NOOK WI-FI: XHHBNRV1100-A
MODEL: BNRV1100
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Your NOOK has a Wi-Fi setting that turns off the radio. Wi-Fi networking
should be turned off on airplanes. For more information, see “Airplanes."
When around sensitive electronic equipment, ask whether you can use your
NOOK. You might need to turn Wi-Fi networking off. In some places, for
example in a hospital, you might be asked to not use your device. For more
information, see “Electronic Equipment."
Use only the custom, shielded USB-C cable provided with your NOOK
when connecting your NOOK to a personal computer.
Appendix F: Industry Canada Notice
The term “IC” before the equipment certification number only signifies that
the Industry Canada technical specifications were met.
IC: 8961A-BNRV1100A
http://www.NOOK.com/legal
Appendix H: AT&T Terms of Service &
Acceptable Use Policy
These Terms of Service & Acceptable Use Policy (the “Terms”) govern
your use of AT&T Internet Service AT&T Wi-Fi service (“Service”) and the
AT&T Internet Services network (“Network”). If you connect to the AT&T
Wi-Fi service via one of AT&T’s roaming partners, your use of the Service
will also be governed by that provider’s Terms of Service and Acceptable
Use Policy, which will be available on the first screen that you see when
you access the Wi-Fi service. Before using the Service, read the following
Terms. Your use of the Service represents your agreement to these Terms. If
you do not agree with these Terms, do not use the Service.
Terms of Service
AT&T may, but is not obligated to, extend its Locations through roaming
agreements with other Internet Service Providers. If AT&T does extend its
Locations and you access the Service of a roaming partner, you will be
responsible for any applicable roaming charges if you do not subscribe to a
roaming Service plan from AT&T.
Charges/Billing/Payment
You agree to pay all charges and fees specified when you ordered the
Service, including any monthly recurring or nonrecurring charges, taxes,
fees, surcharges, or other assessments applicable to the Service. All AT&T
charges for the Service are billed in advance. Membership customers are
billed according to the terms and conditions of the Membership Agreement.
Subscription customers’ charges will appear monthly on the AT&T portion
of your AT&T local telephone bill. The Service is provided on a month-to-
month basis and the monthly charges are subject to change. Payment for the
Service is due on the date specified on the AT&T local telephone bill. If any
portion of payment is received after the payment due date, a monthly late
charge may apply. The monthly late charge will be ad-ministered according
to standard AT&T billing procedures and will not exceed the highest
amount allowed by law. The late charge will be applied to the entire
outstanding balance for each month or portion thereof for which the balance
remains unpaid. In the event you fail to pay charges, AT&T may suspend or
terminate your Service and may assign unpaid late balances to a collection
agency for appropriate action. In the event legal action is necessary to
collect on balances due, you agree to reimburse AT&T for all expenses
incurred to recover sums due, including attorneys ’fees and other legal
expenses. You also agree to pay all current charges for the Service as well
as taxes and fees assessed against you or AT&T on the charges and all late
payment, interest or other fees as stated on your bill. You will also be
charged a fee for any check returned to AT&T relating to the Service.
AT&T may modify its billing practices or late payment charges by
providing you with prior written notice of the modification.
Service Suspension/Termination/Cancellation
AT&T respects freedom of expression and believes it is a foundation of our
free society to express differing points of view. AT&T will not terminate,
disconnect, or suspend service because of the views you or we express on
public policy matters, political issues or political campaigns. However,
AT&T may immediately terminate or suspend all or a portion of your
Service, without notice, for conduct that AT&T believes (a) violates the
Acceptable Use Policy, set forth below; or (b) constitutes a violation of any
law, regulation, or tariff (including, without limitation, copyright and
intellectual property laws) or a violation of these Terms, or any applicable
policies or guidelines. Your Service may be suspended or terminated if your
payment is past due and such condition continues unremedied for thirty (30)
days. Termination or suspension by AT&T of Service also constitutes
termination or suspension (as applicable) of your license to use any
Software. AT&T may also terminate or suspend your Service if you provide
false or inaccurate information that is required for the pro- vision of Service
or is necessary to allow AT&T to bill you for Service. Membership
customers: customer cancellation of Services is governed by the terms and
conditions of your Membership Agreement. Subscription customers: you
may cancel your subscription to the Service at any time by contacting
AT&T. If canceled after the first month, subscription charges will be
prorated to the date the Service is cancelled. If you disconnect your DSL or
Dial Internet access services, your subscription to the Service will also
automatically cancel.
These Terms may be updated or changed from time to time. The current
Terms shall be posted at: (“Website”). If AT&T makes a change to these
Terms and that change has a material impact on the Service, you will be
provided electronic notice of that change via e-mail or other written notice.
Your continued use of the Service following such notice constitutes your
acceptance of those changes. If you do not agree to the revisions, you must
terminate your Service immediately.
Privacy Policy
Registration data and certain other information about you is subject to the
AT&T Wi-Fi Privacy Policy. For more information see:
http://secure.sbc.com/privacystatement.adp.
Submissions
Unless otherwise explicitly stated, any Materials provided by you in
connection with this Service shall be deemed to be provided on a non-
proprietary and non-confidential basis. AT&T shall have no obligation of
any kind with respect to such Materials and shall be free to use or
disseminate such Materials on an unrestricted basis for any purpose. You
acknowledge that you are responsible for the Materials that you submit, and
you, not AT&T, have full responsibility for the Materials, including their
legality, reliability, appropriateness, originality and copyright.
Disclaimer of Warranties
UNLESS OTHERWISE EXPLICITY STATED, THE MATERIALS AND
THE SERVICE ARE PROVIDED “AS IS,” AND ARE FOR PERSONAL
USE ONLY. ALL EXPRESS OR IMPLIED CONDITIONS,
REPRESENTATIONS AND WARRANTIES, INCLUDING ANY
IMPLIED WARRANTY OF MER-CHANTABILITY, FITNESS FOR A
PARTICULAR
Indemnity
You agree to indemnify and hold harmless AT&T and its subsidiaries,
affiliates, officers, agents, co-branders, licensors, or other partners and
employees from any claim or demand, including reasonable attorney’s fees,
made by any third party due to or arising out of: (a) content you submit,
post, transmit, or otherwise make available through the Service; (b) your
use of the Service; (c) your violation of these TOS; (d) your violation of the
AUP; (d) your violation of any rights of another; and (e) use of your
account and any Sub-Account whether or not such usage is expressly
authorized by you.
Liability of Customer
YOU HAVE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION
AND BACKUP OF DATA AND/OR EQUIPMENT USED IN
CONNECTION WITH THE SERVICE AND WILL NOT MAKE A
CLAIM AGAINST AT&T FOR LOST DATA, RE-RUN TIME,
INACCURATE OUTPUT, WORK DELAYS OR LOST PROFITS
RESULTING FROM THE USE OF THE SERVICE AND MATERIALS.
General
This Service could include inaccuracies or typographical errors. Any action
related to these Terms will be governed by Texas law and controlling U.S.
federal law. No choice of law rules of any jurisdiction will apply. These
Terms provide basic guidelines for your use of the Service, and will be
enforced in conjunction with other Terms of Service or Membership
Agreement, if any, that govern AT&T products or services that you use or
that you have purchased. In the event that any provision of these Terms
shall be rendered invalid or unenforceable, such invalidity or
unenforceability shall not invalidate or render unenforceable any other
provision of these Terms and these Terms shall continue in full force and
effect and be construed as if they did not contain the invalid or
unenforceable provision.
Customers are responsible for avoiding the prohibited activities and strictly
following the AUP terms set forth herein.
AUP Coverage
The AT&T Acceptable Use Policy (“AUP”) applies to the services that
provide (or include) access to the Internet, services provided over the
Internet, and Hosting services (collectively “IP Services”). Customer is
responsible for the actions of others who may be using the IP Service(s)
under Customer’s account. It is Customer’s obligation to take whatever
measures are necessary to protect access to Customer’s account (e.g., to
keep the access password secure). If a Customer or its User(s) violate the
AUP, AT&T may, depending on the nature and severity of the violation,
suspend or terminate service, as specified below.
Customer may have access through the AT&T network(s) and Service(s) to
search engines, subscription web services, chat areas, bulletin boards, web
pages, USENET, or other services that promulgate rules, guidelines or
agreements to govern their use. Failure to adhere to any such rules,
guidelines, or agreements shall be a violation of this AUP.
AT&T is aware that some of its Customers are, themselves, providers of
Internet based services, and that information reaching AT&T network(s) or
facilities from those Customers may have originated from the AT&T
Customer or from another third-party. AT&T reserves the right to take
action against AT&T Customers and directly against such Customers’
subscribers, even though the AT&T’s corrective action may affect other
non-offending subscribers of the AT&T Customer.
However, AT&T reserves the right to act immediately and without notice to
suspend or terminate IP Service(s) in response to a court order or other legal
requirement that certain conduct should be stopped or when AT&T
determines, in its sole discretion, that the conduct may: (1) expose AT&T to
sanctions, prosecution, civil action, or any other liability, (2) cause harm to
or interfere with the integrity or normal operations of AT&T’s network(s) or
facilities, (3) interfere with another person’s use of AT&T’s IP Service(s) or
the Internet, or (4) otherwise present a risk of harm to AT&T or AT&T
Customers or other parties AT&T interconnects with.
If your Service is suspended or terminated for any AUP violation, you must
get written approval from the AT&T Abuse Team (outside of the normal
ordering process) prior to reactivating or ordering new service. In any case,
AT&T may, in its discretion, decline to reinstate your Service. If AT&T
approves you for reinstatement or new service, set-up fees, reactivation fees
or deposits may apply. If AT&T discovers that you have renewed Service,
or ordered new Service, following termination for an AUP violation without
the prior written consent of the AT&T abuse team, it may terminate your
Service without further notice. In such case, you are responsible for any
applicable early termination charges.
AT&T will not issue any refunds, credits or other forms of compensation
for the period when IP Service(s) have been suspended as a result of
violation(s) or alleged violation(s) of this AUP.
AT&T shall not be liable for any damages of any nature suffered by any
Customer, User, or third party resulting in whole or in part from AT&T’s
exercise of its rights under this AUP.
Prohibited Actions
AT&T respects freedom of expression and believes it is a foundation of our
free society to express differing points of view. AT&T will not terminate,
disconnect, or suspend service because of the views you or we express on
public policy matters, political issues, or political campaigns. AT&T is
committed at all times, however, to complying with the laws and
regulations governing use of the Internet and e-mail transmissions and to
preserving for all of its Customers the ability to use AT&T’s network and
the Internet without interference or harassment from other users. AT&T
prohibits use of its IP Services in any way that is unlawful, interferes with
use of AT&T’s network or the Internet, interferes in any way with the usage
or enjoyment of services received by others, infringes intellectual property
rights, results in the publication of threatening or offensive material,
constitutes Spam/E-mail/Usenet abuse, or presents security or privacy risks.
Customer will not resell or provide Service(s) to unauthorized third parties,
whether as part of a commercial enterprise or otherwise.
Unlawful Activities
AT&T IP Services shall not be used in connection with any criminal, civil
or administrative violation of any applicable local, state, and provincial,
federal, national or international law, treaty, court order, ordinance,
regulation or administrative rule.
Intellectual Property
You are prohibited from infringing, publishing, submitting, copying,
uploading, downloading, posting, transmitting, reproducing, or distributing
software, video or audio content, or any other material that is protected by
copyright, trademark, patent, trade secret, any other type of intellectual
property rights, trademark laws (by rights of privacy or publicity) or other
proprietary right of any party unless you own or control the rights thereto or
have received all necessary consent to do the same. This prohibition
includes the use of any material or information including images or
photographs that are made available through an AT&T site or Service(s).
AT&T complies with all federal and state laws pertaining to the protection
of minors, including the reporting of all apparent cases of child
pornography or exploitation to the National Center for Missing and
Exploited Children. For more information about online safety, visit
www.ncmec.org or
www.att.com/safety.
Spam/E-mail/Usenet Abuse
Violation of the CAN-SPAM Act of 2003, or any state or federal law
regulating e-mail services, constitutes an automatic violation of this AUP
and AT&T reserves the right to seek damages and other available relief
against Customer, as applicable.
Using another site’s mail server to relay mail without the express
permission of the site; using another computer, without authorization, to
send multiple e-mail messages or to retransmit e-mail messages for the
purpose of misleading recipients as to the origin; using IP addresses that the
Customer does not have a right to use; collecting the responses from
unsolicited electronic messages; maintaining a site that is advertised via
unsolicited electronic messages, regardless of the origin of the unsolicited
electronic messages; spamming, or sending unsolicited commercial e-mail,
sending unsolicited electronic messages with petitions for signatures, or any
chain mail related materials, or requests for charitable donations; sending
messages that are harassing or malicious, or otherwise could reasonably be
predicted to interfere with another party’s quiet enjoyment of the AT&T IP
Services or the Internet (e.g., through language, frequency, size or
otherwise); sending bulk (i.e., twenty-five or more recipients) electronic
messages without identifying, within the message, a reasonable means of
opting out from receiving additional messages from the sender; using
distribution lists containing addresses that include those who have opted
out; sending electronic messages that do not accurately identify the sender,
the sender’s return address, the e-mail address of origin, or other
information contained in the subject line or header; forging headers or
identifiers in order to disguise the origin of e- mail; use of redirect links in
unsolicited commercial e-mail to advertise a website or service; posting a
single message, or messages to online forums or newsgroups, that could
reasonably be expected to provoke com- plaints; posting messages to or
canceling or superseding messages on an online forum or newsgroup in a
manner that violates the rules of the forum or newsgroup or that contain
forged header information; sending bulk electronic messages in quantities
that exceed standard industry norms or that create the potential for
disruption of the AT&T network or of the networks with which AT&T
interconnects; intercepting, redirecting or otherwise interfering or
attempting to interfere with e-mail intended for other parties knowingly
deleting any author attributions, legal notices or proprietary designations or
labels in a file that the user mails or sends using, distributing, advertising,
transmitting, or otherwise making available any software program, product,
or service that is designed to violate this AUP or the AUP of any other
Internet Service Provider, including, but not limited to, the facilitation of
the means to spam.
Security Violations
It is Customer’s responsibility to ensure the security of its network and the
machines that connect to and use IP Service(s). You are responsible for
configuring and securing your services to prevent damage to the AT&T
network and/or the disruption of Service(s) to other customers, and ensuring
that your customers and users use the Service(s) in an appropriate manner.
Customer is required to take all necessary steps to manage the use of the IP
Service(s) in such a manner that network abuse is prevented or minimized
to the greatest extent possible. It is Customer’s responsibility to take
corrective actions on vulnerable or exploited systems to prevent continued
abuse. Violations of system or network security are prohibited and may
result in criminal and/or civil liability.
Network Usage
Where an AT&T Service account, service, or feature description specifies
limits on bandwidth, disk utilization, simultaneous connections, and/or
aggregate data download or upload, use in excess of those limits is not
permitted without an appropriate change in account type or status and may
incur additional charges for such usage.
Customer Responsibilities
Customer remains solely and fully responsible for the content of any
material posted, hosted, downloaded/uploaded, created, accessed or
transmitted using the IP Services. AT&T takes no responsibility and
assumes no liability for any material created or accessible on or through the
AT&T network(s) using IP Service(s), or for any mistakes, defamation,
slander, libel, omissions, falsehoods, obscenity, pornography, or profanity
Customer (or its Users) may encounter. As the provider of IP Service(s),
AT&T is only a forum and is not liable for any statements, representations,
or content provided by the users of IP Services in any public forum. AT&T
shall not be obligated to monitor or exercise any editorial control over such
material, but reserves the right to do so. In the event that AT&T becomes
aware that any such material may violate this AUP, other applicable terms
of use or contract provisions, and/or expose AT&T to civil or criminal
liability, AT&T reserves the right to block access to such material and
suspend or terminate the Service of any user creating, storing or
disseminating such material. AT&T further reserves the right to conduct
investigations into fraud, violations of the Terms of Service, this AUP or
other laws or regulations, and to cooperate with legal authorities and third
parties in the investigation of alleged wrongdoing, including disclosing the
identity of the user that AT&T deems responsible for the wrongdoing.
Customer agrees to indemnify and hold AT&T harmless from any claim,
action, demand, loss, or damage (including attorney’s fees) made by any
third party against AT&T as a provider of the IP Service(s) arising out of or
relating to any violation(s) of this AUP by Customer (or its Users).
Incident Reporting
Any complaints (other than claims of copyright or trademark infringement)
regarding violation of this AUP by an AT&T Customer (or its User) should
be directed to [email protected]. Where possible, include details that would
assist AT&T in investigating and resolving such complaint (i.e., expanded
headers and a copy of the offending transmission).