DEEPAK KUMAR

Email: - [email protected]
Phone: - 9634466665,8755448546
Summary
Successfully expand territories by deploying strategic management plans. Organize comprehensive sales strategies
factoring in advertising, logistic and support teams for successful planning and deployment.
Bringing 6.8 years of experience in finance Industry.
Results- Oriented with high energy levels and passion for customer service and sales. Polished in increasing sales
volume by developing business opportunities and implementing effective sales programs.

Technical knowledge -
Sales Force
Advance excels
Finn-one
Indus
Sales mobility- Sales Support & Forecast

CORE COMPETENCIES

• Sales Strategies – cold calling, f2f, networking -references.

• Business Development – Appoint connectors, business partners.
• Customer Relationship – to meet every customer face to face to provide information for future requirements.
• Database Management – Maintain Data base of existing customer for business
• Corporate Business Management – B2B business with existing business partners.
• Risk Mitigation – Minimizing the risk by doing due-diligence, checking all financial docs & physical PD.
• Credit Approvals – Help the credit team for PD and resolve the financial queries.
• MIS Reporting – Maintain daily basis report on Approval, Rejections & disbursement of branch.
• Escalation Management – Manage escalation matrix on daily basis.
• New business & existing business – hunting by cold calling & direct calling to existing customers.
• B2B – Maintain the corporate third part business by selling their products.
• B2C -- Direct customer dealing and help them to meet their requirements fulfill.
• Handling customer service desk – to resolve customer related queries.

Profile Summary

• Result-oriented professional with 6.8 years of experience in Banking and Finance industry with diverse functions and
roles
• Improved branch productivity and drove consistent & efficient delivery of services through streamlined operations,
identified & mitigated risks; leveraged extensive background in both Assets & Liabilities sides of the business
• Provided a range of cutting-edge products and solutions to different segments of clients through its various arms that
includes
Corporate Banking, Financial Institutions Group.
• Achieved monthly & quarterly quotas with maintenance of high level of customer satisfaction; maintained &
verified the MIS Report for various accounts of large number of clients
• Leveraged &understood credit and present proposals to manage credit approvals from large clients; manage
corporate channels, underwrite high ticket cases, and maintained login to sanction ratio
• Recruited Direct Sales Team, assisted to achieve the targets and drove clients towards company goals with branch
banking as the main channel
• Adjudged as a “Top Performer” in IDFC First Bank across U.P for Personal Loan Disbursement,
consecutively for 3 months in 2021
• Expanded territories by deployment of strategic management plans. Organized comprehensive sales
strategies for
advertising, logistic and support teams for successful planning and deployment
• Developed and monitored metrics/dashboard that showcased the impact of contracted clients, managed the
relationships to achieve their intended goal
• Efficient communicator with excellent technical knowledge of MS Word, MS PowerPoint, MS Excel
 ACHIEVEMENTS

• Managed business development of North region and territory focusing on selling PL-UPTO 40 LAC
( UNSECURED)& BL(UNSECURED UPTO 9 LAC )
• Acted as a One-Stop Territory Sales Manager for coordination, business development, and customer follow-up;
participated as a key team member in collaboration with other departments to ensure high customer satisfaction
• Generated net revenue while achieving an over 80-90% client advertising renewal rate
• Contributed to growth by developing strong relationship with clients and upselling additional programs, products
and services
• Delivered growth and 125-130% sales target for FY 2021within the assigned geographical zone.
• Product Knowledge: - Car Loan new & used, PL & BL, HL, LAP etc.

Work History

Apr’14 – Aug’16 | HDFC BANK Ltd. (HDB)

Designation: Sales Officer
Total Duration; - 2years,4months
Location – Agra.

Responsibilities:
Analyzed past sales data with team performance and developed realistic sales goals
Focused on corporate channel management; increased revenue by implementation of efficient sales strategies in all
aspects of sales cycle process from prospect leads through closed ones
Product – Car Loan New & used.
Portfolio size – Approx 5cr New Car loan & more than 2cr Used car loan.
Worked with local DSA’s login and disbursement effectively
Generate leads from open market
Meeting channel partners
Ensuring of login of Complete Files as Per Checklist
Discussed with Customer Profile and Sales PD
Responsible for Handling Customer Related Queries

Feb’19 – Oct’19| LIC HFL Ltd. |

Agra Designation: Assistant Manager
Total Duration; - 08 months
Location: - Agra.

Responsibilities:
Trained new staff on job duties, company policies and safety procedures for rapid on- boarding; hired Direct Sales
Team for better productivity and output
Managed end-to-end sales life cycle and tapped prospects, analyzed the requirements, rendered advice, negotiated
commercially, and ensured timely disbursement of loan documents to the customer
Guided the team to achieve targets and drive towards company goals
Performed cross-sell LAP for current customers by way of renewal and fresh acquisition
LAP ticket size 15cr, Geo Limit – No Limit.
Highest disbursement – 7.50cr (LAP)
EMI – Collection
PD with customer to understand the requirement and end use of loan amount.

Nov’19 – 31 Aug 2021 | IDFC First Bank Ltd.

Designation: Territory Sales Manager
Total Duration; - 1years,8months
Location – Agra, Lucknow, Mathura, Kanpur & Jaipur.

Responsibilities:
Achieving & Overachieving targets by building, directing and motivating high-performing sales team; providing
assistance to the sales associates in product specifications, sales incentives and selling techniques to increase
customer satisfaction ratings
Expanding business by selling products like - Unsecured PL /BL effectively & ensuring internal and external
customer Satisfaction as well
Targeting Online Corporate channels management like - Paisa bazar, bank bazar, deal 4loan, my money
 mantra, my wish marketplace, Andromeda
Maintaining cordial relationships with customers by ensuring that their needs are met and resolving complaints in a
timely manner
Developing innovative sales strategies to increase sales within an assigned territory & ensuring the brand
awareness within an assigned territory meets company expectations effectively
monitoring clients’ portfolio performance, conducting profitability analysis, rendering sustained advisory
services for securing high ROI and increasing retention
Conducted both, primary & secondary market research to identify market demand and potential customers
Managing the team size of 20 sales officer with extreme supremacy
Ticket size – 40LAC (Unsecured), unsecured BL – 9LAC & Secured BL – 50lac.
ROI – 11 % to 23%
Locations – Agra, Mathura, Lucknow, Kanpur & Jaipur
X-bucket EMI – Collection. Cross selling – Car loan .
B2B – Cross selling of Third-party business-like -
Insurance

Dec’2021 to Jan’23 || CAPRI GLOBAL FIN. LTD || MATHURA --

Designation: Branch Manager
Total Duration; - 1years,1months

Responsibilities:
• Product – HL / LAP
• TICKET SIZE – 2cr
• HL ROI – 7.99 TO 12.50 %.
• LAP ROI – 13.50 To 14% (Financial Case)
• LAP NIP ROI – 14% to 22%
• Team Size – 2 ABM ,5-RM,10- SO.
• Recruitment of RM and SO& ABM.
• Sales PD, OPERATION TASK – Login to disbursement.
• Geo Limit: 75 KM.
• Ensuring of login of Complete Files as Per Checklist. Meeting channel partners
• B2B - Cross selling of Auto loan (New car & gold Loan)

COMMERCE, B.COM (2012-06 - 2014-08)

AGRA UNIVERSITY, AGRA

FINANCE AND MARKETING, MBA (2016-08 - 2018-09)

GLA UNIVERSITY, MATHURA

Other pursuing courses–

Business Analyst - Certified Business Analysis Professional
- Tableau
- Data Analysis and Visualization with Python
- Mathematical Optimization for Business Problems
- Agile Scrum Master (ASM®)
-

Personal Details
Father’s Name : Mr. Ram Bir Singh
Mother’s Name : Mrs. Sunita Singh
Date of Birth : 4th Sep 1993.
Marital status : Single
Languages known : Hindi, English.

Deepak Kumar