1.

Ans: A and B

2)

Ans: D

3)

Ans: A

4)
Ans: B

5)

Ans: D

6)

Ans: B, D

7)

Ans: C

8)
Ans: A (Please note the answer in above image is wrong)

Ans:C

10)

Ans: C

11)

Ans: C

12)
Ans: A and C

13)

Ans: A and C (Note that answers in above image are wrong) 14)

Ans: A (note that answer in the above image is wrong) 15)

Ans: D

16)
 Ans: C

17)

Ans: C

18)

Correct
Answer:
A and B

parang mali ito.

ito A & D ata dapat

19)

Correct
Answer:
A and B

not sure if tama pero sagot ko A & D

Ans: B, D

20)
 21)

22)

Correct
Answer:
A and C

not sure if tama ito

Ans: A, C

23)
Ans: A and D

24)

Ans: A and D (if three answers B can also be selected , data fits to the business logic is ensured by validate
rules )

25)

Ans: A

26)
27)

Ans: A and C

28)

Ans: A

29)

Ans: A and D

30)
Ans: A,D

31)

32)

Ans: B

33)
Ans: C

34)

Ans: A and B

35)

And: A, D

36)
 Scenario Test
- least number of tests
in the test suite
- most expensive to
run
- hardest to maintain

Unit Test
- greatest number of
tests in the test suite
- least expensive to
run
37) - easiest to maintain

Ans: C and D

38)

Ans: A, B

39)
 Correct
Answer:
A

Ans: C

40)

Correct
Answer:
A and C

Ans: B, C

41)

Ans: C and D

42)

Ito lumabas for sure

Ans: D

43)
Ans: A

44)

Ans: C

45)

Ans: D

46)
Ans: B and C (but to check in new version)

47)

Ans: Band D
48)

Ans: B

49)

Ans: A, C

50)
 Ans: C

51)

Ans: B

52)

Correct
Answer:
A and D

Ans: B, D ( Personas, channels and data and integration can be associated with an MLP release )

53)
54)

Ans: A, Import Stories

1. Action: Click and

Actions: 1 Refresh – Section
Called Datatransform
2 Set Value confirmationID =someid
When = Paymentsuccess

Question: Order of execution of events

2. ABC wants customer and CSRs to use mobile allocation to raise dispute cases. Which situation you
configure different mobile channels.

 Color pallets are different for user and CSR

 Datetime / currency are different for countries
 mobile app different for all devices
 CSR can run other cases than user
3. Customers will be given discount in percentage if customer has credit card and existing customer. What
are types of properties you select?

Discount : (text / decimal / integer)

Expression Selector: (sum of/ Average of / Result of Decision Table)

Ans: Discount: Decimal

Expression Selector: Result of Decision Table

4. Which one you need to configure in DevStudio?

 update message in a correspondence
 reassigned to an operator if goal is completed
 add a field to a view in readonly format
 approval process routed to managers

5. Which situation you need to create a new rule in pega platform

 reusing a section whenever it is needed in the application

 creating parallel process for ….
 changing the message in an email correspondence

6. Insurance company will collect insurer personal details as , firstname, lastname, email, address. The view
uses referencedata to configure. Which type of property is created for the above requirement?

 Data reference
 Case reference
 Embed property
 query

7. What configurations we can do using Mobile channel in AppStudio?

 Configure channel for offline capabilities
 Configure device security features
 Access log files

8. Match the name names with purpose?

 SendEmail, Pulse, Create Case,

9. University admission application cases automatically advance in the case life cycle if the applicant's standardized test
scores are above a certain threshold. The threshold is determined each year based on the provided national average
score.
Which two configurations, when applied together, support this requirement? (Choose Two)

a. Configure a TestThreshold Configuration setting with the national average for the test score threshold.
b. Configure a process with a decision shape that continues if the TestThreshold Configuration setting is less
than the applicant's test score.
c. Configure a process with a decision shape that continues if the TestThreshold Configuration setting is greater
than the applicant's test score.
d. Configure a TestThreshold Configuration setting that calculates the national average for the test score
threshold.

10. Identify correct statement about Data Records and Case Records?

Read on difference between data records and case records

11. An SLA is configured on an approval step. Initial Urgency is 20 for the case. Following are the timeliness
and urgency values.

If goal is completed the increase urgency to 10.

If deadline is completed then increase urgency by 20.

If passed deadline is completed then increase urgency by 30.

What is the urgency of the assignment after all the timelines are elapsed?

Ans: You need to select urgency values from dropdown in answer area:

Goal: 30

Deadline: 50

Passeddeadline: 80

12. Which of the following situations you use Procedural processing?

Notes: Understand which scenarios can be implemented using datatransform

 13. Which of the following situation you use decision points?

Notes: try to find scenarios which can be implemented using skip process /stage, using decision shapes.

14. Following is the Access Control Levels. If the Application is in Staging Phase, which of the following rules
are permissible?

a. Read instances
b. Write instances
c. Delete instances
d. Delete rules

15. There is a property referend by a declare expression in the application, throwing exception. Which of the
features of tracer tool you will use to debug the issue?

a. Traces settings
b. Event page details
c. Break points
d. Watch window

16. Mobile number should be 10 digits?

17. A stake holder prefers to group a set of existing actions into multistep
form .Which work item do you create
in agile workbench to address this change request?
A. Bug
B. Feedback
C. Status
D. User Story

ans : B. Feedback

18. What the correct name for a ruleset as per best practises?
a. My-ruleset:01-01
b. Pega ruleset:08-01
c. App:01-01
d. MyRulesetIsanotherVersionOfApplication:01-01

Ans: c

19. You have defined a declare expression for a property CalculatedField. Since the UI is not configured, You
want to test the expression by providing value using clipboard. Where do you find the CalculatedField
property in clipboard?
a. User Pages
b. Data pages
c. System pages
d. Linked property Pages

Ans: a

20. What are options are true about styling controls in AppStudio?
a. Adding action event set on click of a button
b. Changing background colour of text
c. Adding Calendar control to accept day / Month / year as dropdowns
d. Changing background of a section rule

21. Requirement states : when a customer applies for credit card, a credit
card check must be completed in order to credit card to be approved.

select the case type relationship

A. Make credit card request a child case of credit check

B. Make credit check a spin off of credit card request

C. Make credit check a child case of credit card request

D. Make both loan request and credit check top cases.

ans: C

22. How do you indicate the progress of a case towards resolution?

A. Design intent-driven user interfaces.

B. Configure a case notes field to capture progress information

C. Update the case status on the appropriate steps

D. Apply service levels to the assignment steps.

ans: C

23. You are asked to create a custom status named Open-Review. This status is to be applied to assignments in one
application.
How do you satisfy the request?

a. Circumstance the existing Open Field Value record on the application name and update the status value to
Open-Review.
b. Create a Field Value record named Open-Review for .pyStatus Work and configure an Access When record to
apply the status to the correct application.
c. Create a Field Value record named Open-Review for .pyStatusWork with the Apply To class set to the class
group.
d. Add the Open-Review status to the Application record for the application

24. What is true about refresh of datapage, if the datapage created and set the refresh if older than 1 hr?
a. Datapage will refresh after 1 hr of creation
b. Datapage will refresh based on previous refresh
c. Datapage will refresh after 1 hr of previous access
 d. Datapage will automatically refresh for every 1 hr

25. You should consider using a field value when the list of allowed values is
a. updated often
Correct
b. shared across all case types
Answer:
c. three or fewer items
D
d. mostly static

26. Identify best practise for naming a property?

a. Property names are case-sensitive, use only letters and digits

b. start property names with an underscore ( _ ) or dollar sign ($)
c. Cannot reuse the property rules in same class
d. Property rules should be validated before referencing in view
1. Which two of the following use cases do you implement by using one or more calculated
fields? (Choose Two)

o A sales representative wants to quote the cost of an insurance policy based on selected
coverage options.
o An accountant wants to list the largest order for the last month, for each customer account.
o A project manager wants to estimate the cost of painting a banquet hall based on labor and
materials required.
o A certification manager wants to determine the number of exams conducted at each testing
facility in the current quarter.

2. A purchase request list report includes columns for case ID and regional cost center. A
manager wants the report to show the total number of purchase requests for each of the
regional cost centers.
How do you configure the report definition?
o Summarize the regional cost centers by count.
o Create a filter for each cost center and count the case IDs.
o Summarize the case ID column by count.
o Define a function for the cost center column to total the case IDs.

3. A form listing nearby restaurants has four columns:

♦ Restaurant name
♦ Restaurant location
♦ Thumbnail image of the seating area
♦ Make reservation (check box)
You want to ensure that users have the information they need to make a reservation regardless
of screen size. When viewed on a small screen, you do not need to display the images.
What three configuration steps do you take to support this requirement? (Choose Three)
o Set the importance of the image column to Secondary.
o Set the importance of the Make reservation column to Primary.
o Set the importance of the image column to Other.
 o Set the importance of the Restaurant name and Make reservation columns to Primary.
o Set the importance of the Restaurant location and Make reservation columns to
Secondary.
o Set the importance of the Restaurant name column to Primary.

4. When processing an auto accident claim, the system requires three approvals: Approval from
the adjuster who inspected the car, approval from the medical administrator who provided
medical care to the insured, and approval from the insurance agent who verified the claim.
How do you implement the requirements so each approver can work independently?
o Create three parallel processes with approval assignments.
o Route to a workbasket where all three roles have access.
o Create business logic to route to the different approvers.
o Create an approval step with cascading approval.

5. While testing a business process to approve an expense report, you receive an error. Which
tool allows you to review the rule execution to determine the source of the error?

o The Tracer
o The Clipboard tool
o The Application Profiler
o The Dependency Analyzer

6. Choose two scenarios that you configure using procedural processing. (Choose Two)
o A prescription order page with a list of available prescriptions sent from the customer's
health care provider. When the user opts to fill one or more prescriptions, the cost
summary updates.
o A restaurant reservation page in which the user chooses a reservation and the system
returns the number of available tables.
o A purchase order request page with a summary of items. The order total price updates
after the customer changes a quantity.
o A flight booking page where customers can adjust the location and date of the departure
and return flights. The ticket prices recalculate after the customer chooses the
"recalculate price" option.

7. Which source do you select for a data page that contains the details of single record
for a data type?
 Connector
 Report definition
 Data transform
 Lookup

8. An order fulfillment case type allows a customer to update user profile information
during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile
pages at any time during case processing?
o Add a set of optional actions to the case workflow.
o Add an alternate stage to the case life cycle.
o Add an optional process to the case workflow.
o Add a button for each profile page to each assignment.

9. With Pega's Situational Layer Cake approach, how do you configure a regional
variation for Human Resources (HR) time off cases?

 Create a rule for the variation and add the rule to the common layer of the
application.
 Create a rule for the variation and replace the existing HR time off rule in the
application common layer.
 Create a rule for the variation and add it to a secondary common application layer.
 Create a rule for the variation and add the rule to the layer for the region
10.

Ans: a->Pagelist, b-> Page Group, c-> Single Value

11. An application allows consultants to enter hours worked on a project on a weekly basis.
Consultant hours need approval by the manager and the project supervisor. The approvals
can occur in any order
Which approval configuration meets this requirement?

A. Configure a parallel process for each of the required approvals

B. Add the manager approval to an alternate stage in the case life cycle
C. Add an optional action for each approval in the appropriate stage
D. Configure a single cascading approval based on an authority matrix

12.
13. In a banking application, which two options must be used together to present users with a set
of balance transfer options only if they elect to transfer a balance to their credit card? (Choose
two)
o Add an action set on the layout containing the balance transfer offers to trigger a
refresh
o Add a visible when condition on the check box for the balance transfer election
o Add an action set on the check box for the balance transfer election to trigger a
refresh
o Add a visible when condition on the layout containing the balance transfer offers

14. Which of the following scenarios leverages case life cycle

o An online retailer creates separate Pega Platform™ applications to handle purchase orders. The business
wants customers to purchase from their website, which is handled by one application. The business
wants the warehouse team to check their inventory and package the item for delivery, which is handled
by a second application. The business wants a third party delivery service to ship the item to the
customer, which is handled by a third application.
o A travel agency creates a Pega Platform™ application to handle travel booking. The business
wants customers to request a reservation for a hotel room or flight, agency employees to validate
the customer-provided payment information, and agents to send booking confirmation to the
customer. The Pega Platform application has a Booking case type with three stages: Reservation
request, Validation, and Confirmation.
o A farm creates a Pega Platform™ application to handle purchase requests. The first step is to get an
accurate list of seed suppliers.
o A customer contacts a call center to cancel service. After the agent addresses the customer issues, the
customer decides not to cancel the account.

15. Which is a benefit of using multi-step forms?

o Helps you organize separate tasks into steps, so you can control how, when, and by whom work is
performed for each step
o Helps a single user complete complex tasks by presenting multiple screens in a logical sequence
o Provides an easy way to add a step that is preconfigured with functionality, such as sending an email, to
a process
o Provides a way to add an assignment that is preconfigured with one or more actions a user can take to a
process
 16. A ticket seller requires a calculated field to find the total cost of tickets purchased, sales tax, and
processing fee. Complete the calculation configuration by entering the missing operations (*, /, +, -).
+ +
SubTotal .Tax .ProcessingFee

17. You want users to choose their delivery preferences. The options are Standard, Premium, and Next
Day. You use the Data Model tab to create the field. Which field type do you use to define the delivery
options list?
o Boolean
o Text (paragraph)
o Picklist
o User reference

18. Select two ways you use Agile Workbench to add details to bug and feedback items. (Choose Two)

o Record the bugs and feedback in the case life cycle step descriptions.
o Use the integrated video recording tool.
o Use the integrated audio recording tool.
o Use the integrated screen capture tool.

22 UPlus Bank offers new mortgage loans to eligible customers. The bank creates a loan request form to
collect the loan requests and decides not to consider the loan request if a customer already applied for a
loan. To achieve the business use case, which of the following automation shapes is best suitable?
o Persist case
o Search duplicate cases
o Create case
o Send email

23 Management reports that a large number of cases are incorrectly identified as potential duplicates. Which
two approaches can you use to modify the duplicate case search process to reduce the number of potential
duplicates identified? (Choose Two)
o Add a second Search duplicate cases step to filter out invalid duplicates.
o Increase the threshold value.
o Adjust the condition weights.
o Increase the weights for all basic conditions.
o Do not use a basic condition.

24 What are two benefits of using insights? (Choose Two)

o Insights allow you to share data queries between users to support collaboration
o Insights allow you to sort data for applications that use Theme UI-Kit to gain better access to
the data you need
o Insights allow you to modify application data to fit your business requirements
o Insights allow you to transform data queries into tables or visualizations to make data
analysis easier

25 In which scenario is it appropriate to remove a landing page from an application?

o You are developing a landing page that is not available from the main menu by default, but
that users can add to the main menu if appropriate.
o You are developing a new landing page that is available for all users.
 o You are developing a landing page that replaces an existing landing page, which is being
deprecated and should not be used by any users.
o You are developing a landing page that is only relevant for people managers and is not
available for individual contributors.

26 Each row of a decision table consists of one or more testable conditions organized into columns. How does
Pega Platform™ determine when to return the specified result for a row?
o When the first condition in the row is true.
o When any one of the conditions in the row is true.
o When all the conditions in the row are true.
o When the last condition in the row is true.

27 The current version of a travel booking application sends automated booking confirmation emails that
include the wrong Customer name and Case number. How do you address this issue?
o Create a patch version of the relevant ruleset to correct the email content.
o Create a minor version of the relevant ruleset to correct the email content.
o Create a major version of the relevant ruleset to correct the email content.
o Create a new ruleset to correct the email content.

28 Which two statements about rules are correct? (Choose Two)

o Each time you change a rule, you have to rename it.
o Rules are automatically updated when you make a change in App Studio.
o It is best to create all your rules in Dev Studio manually.
o Rules created in Dev Studio can be made available to users in App Studio.

29 An assignment is configured with the service-level agreement described in the following list. Passed
deadline intervals can repeat.
• Initial urgency: 5
• Goal: 12 hours and increase urgency by 10
• Deadline: 24 hours and increase urgency by 15
• Passed deadline: 4 hours, increase urgency by 20, and limit events to 5
What is the assignment urgency 36 hours after the case reaches the assignment?
a. 90
b. 70
c. 85
d. 50

30 You configure a cascading approval step for insurance claims. The request requires approval from the
user's manager. However, approval from operators in units in the organization and other organizations
may be required. Which approval model should you use?
a. Authority matrix
b. Reporting structure
c. Approval level
d. Work queue

31 A business architect has developed a new process for a case type. To verify that the Ul elements collect
the expected results, you want to test the process and the fields. Which two configurations, when used
together, allow you to record a set of interactions and save the test results to verily process functionally?
(Chose Two)
a. Create a scenario test for the case type.
b. Add explicit assertions on the Scenario testing landing page.
c. Create a unit test for the case type.
d. Add explicit assertions on the Ul elements.
1. You want to unit test a rule. To ensure that the rule executes as intended, you need to
populate the clipboard with valid data. Which two options allow you to populate the
clipboard before testing the rule? (Choose Two)
a. Configure an assertion to define the required data.
b. Configure a validate rule to populate the needed data.
c. Run a data transform to create the test page.
d. Copy data from an existing clipboard page.

2. During a playback session, a stakeholder perform float a drop-down list is missing one of the
required religions. .Which work item do you create in Agile workbench to address this issue?
a. Feedback
b. User Story
c. Status
d. Bug

3.
4. In which three situations can you use a data transform? (Choose Three)
a. To copy the first and last name properties into a single property value
b. To execute a flow action
c. To create the dependent property after case creation
d. To set default values for a case
e. To display the destination value as the location value

5. In which three situations can you use a data transform? (Choose Three)
a. To set the destination location as the arrival location
b. To create a new property after case creation
c. To set the default arrival date to five days in the future
d. To copy the first and last name properties into a single property value
e. To perform an action that allows the user to update a reservation

6. A requirement states: When a customer applies for a credit card, a credit check must be
completed in order for the credit card to be approved. Select the case type relationship that
satisfies the requirement.
a. Make credit card request a child case of credit check.
b. Make credit check a spin-off case of credit card request.
c. Make credit check a child case of credit card request.
d. Make both loan request and credit check top cases.

7.

8.

9.
10.

11. Identify the Element and matching Accessibility Role.

12.
Ans: Component->document structure->landmark->document structure

13.
14. An insurance claim case type is defined as follows: If the Review claim step is configured to
set the status to Pending-Investigation, when is the status of the case set to Pending-
Investigation?

a. When Investigate claim step completes

b. When the Process claim stage starts
c. When the Review claim step completes
d. When the Review claim step starts

15.

16.

17.
18.

19.
20.

21. The business process for an automobile insurance claim consists of the following phases: -
Submission: The customer contacts a customer service representative (CSR) to file the claim.
–

Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides
an estimate of the cost of repairs.
Repair: A third party performs the repairs on each vehicle, communicating with the adjuster
and customer as necessary.
Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best
practices, which phase can you implement as a child case?
a. Verification
b. Submission
c. Review
d. Repair

22. You create an application for employees to submit timesheets. Employees enter work,
vacation, and sick time for a particular week. On the entry form, employees see a summary of
the total hours entered. After the employee submits the timesheet, the application displays
remaining vacation and sick time for the employee. To configure the form where users enter
hours, select the best configuration option to calculate the total hours for the week.
a. Use a When rule. When the value of any work, vacation, or sick time changes, the
total hours change.
b. Use declarative processing. When the value of any work, vacation, or sick time
changes, the total hours change.
c. Use procedural processing. When the value of any work, vacation, or sick time
changes and the user submits the form, the total hours change.
d. Use a data transform. When the user enters the form, the data transform
determines the sum of the work, vacation, and sick time properties.
 23.

24.

Ans: D (Visible when condition)

25. An application contains two case types, AutoClaim and PropertyClaim. The inheritance path
for the application contains three copies of the pyDefault data transform that set property
values for two properties, Work Item Urgency and Prefix. If the Call data transforms in
superclass option is enabled for each data transform, what are the values of Work Item
Urgency and Prefix when a user creates a PropertyClaim case?

a. Work Item Urgency = 10, Prefix = [no value]

b. Work Item Urgency = 0, Prefix = "C-"
c. Work Item Urgency = 10, Prefix = "C-"
d. Work Item Urgency = 20, Prefix = "A-

26. A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A
manager requests that the report show only those customers who meet the following
conditions: - The customer is on a monthly billing cycle - The credit card is either MoreCash or
Vista - The credit card expires within 60 days Which set of filtering conditions returns a report
with the desired data?
a. Credit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle equals
monthly AND Expiration Date is 60 days greater than today
b. Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle equals
monthly AND Expiration Date equals next 60 days.
c. Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is not
quarterly AND Expiration Date is less than 60 days
d. Credit Card equals MoreCash or Vista, Billing Cycle equals monthly, and Expiration
Date equals next 60 days

27. On a service level, the passed deadline interval is measured from .

a. the end of the deadline interval
b. when the assignment is ready for a user
c. when a user begins the assignment
d. the end of the goal interval

28. What two pieces of information comprise a data element? (Choose Two)
a. The name of the referencing user view
b. The name of the data element
c. The name of the clipboard page
d. The value of the data element
29.

30. Customers can log their own product support requests using an online portal. Once logged in,
the portal displays the list of products purchased by the customer. The customer can initiate
one or more support requests for each product. What is the appropriate scope for a data
page that sources the list of products purchased by the customer?
a. Thread
b. System
c. Requestor
d. Node

31. Using the following Refund case life cycle, how do you design this case to skip the Item
Return stage if the item will not be returned?

a. Replace the Wait step in the Item Return stage with a Change Stage step.
b. Add a condition to skip the Item Return stage when a return is not necessary.
c. Add an Item Retention alternate stage and define a process for retention of item.
d. Add a decision in the Item Return process to change the stage when a return is not
necessary.

32. A customer refund case type requires that an auditor receives an email notification if the
refund is greater than twice the price of the item.
Which participant role do you select to configure this requirement?
a. Customer
b. Interested individual
c. Owner
d. Work queue
e. Send email include all participant.
33. Employees submit time-off requests that must be approved by their manager. If the
requested time off is extended beyond three weeks, the manager, director, and a member of
human resources (HR) must approve the request.
Which two configurations, when applied in combination, achieve this behavior? (Choose
Two)
a. Create a decision table and evaluate all rows.
b. Use a cascading approval with an authority matrix.
c. Use a cascading approval with a reporting structure.
d. Configure custom approvals in the reporting structure.

34. An accident claim case creates a vehicle claim case for each vehicle involved in an accident.
Which two configurations prevent the accident claim case from resolving before all vehicle
claims are resolved? (Choose Two)

a. Add each vehicle claim as a child case of the accident claim.

b. Add a manual approval step to the accident claim case.
c. Add an optional process to pause the accident case until the vehicle claims are paid.
d. Add a wait step to the accident claim case to wait until all vehicle claims have a
status of Resolved.

35. In an insurance claim application, you have the following requirement: All claims must be
resolved within 1 week. To meet this requirement you configure a service level. Where
should the service level be configured?
a. The process
b. The stage
c. The case type
d. The step

36. An online retailer allows customers to select a courier service for deliveries. The
list of available courier services is drawn from a data type sourced in the Pega
database. The Fulfillment department wants to allow local warehouse managers to
add courier services to mitigate increases in delivery times and remove courier
services that fail to meet delivery metrics.

Which two options are required to allow local warehouse managers to

update courier service records in production? (Choose two.)

A. Create an access group for local warehouse managers.

B. Delegate the records for the courier service data type.

C. Define an approval process for adding and removing courier services.

D. Enable rule checkout for the local warehouse managers

37.

38. A bookseller maintains a database of more than 10,000 book titles. You have been
asked to configure a form that a allow users to select a book by title.

How do you configure the form?

A. Add a drop-down control arid source the data from the property value used in the
control.
B. Add a drop-down control and Source the data using a data page.
C. Add an autocomplete control and Source the data using a data page.
D. Add an autocomplete control and source the data from the clipboard work page.
 39. A customer calls to apply for a new bank account. The customer service
representative (CSR) needs to perform an assignment named Select Account Type.
During the discussion, the customer can request written information regarding
different account types.

Select the case lifecycle design that satisfies this requirement.

A. A user view for requesting information to the Select Account Type assignment.

B. Add an optional action to the stage that contains the Select Account Type
assignment.

C. Add a case-wide optional action.

D. Add a router to the Select Account Type assignment.

40. .Your online shopping application serves international customers. You need to
define a Data Page that holds currency exchange rates. All users accessing the
application need to use the information.

The Scope of this Data Page should be set to .

A. Application

B. Node

C. Thread

D. Requestor

41. A user view includes a list of four urgency options selectable by radio buttons. How do you
configure the selection list?

A. Configure a field group with selectable urgency options.

B. Configure a drop down field with selectable urgency options.

C. Configure a picklist with radio buttons for the urgency options.

D. Configure a Boolean field with selectable urgency options.
 42. An on-demand transportation application has a Conversation preference data type.
When customers use the application to request a ride, they can specify their
conversation preference: whether they would like to talk to their driver or if they
would prefer silence. Company stakeholders are interested in analyzing the
conversation preference data.

How is the Conversation preference data type sourced?

A. Local system of record

B. No system of record

C. External system of record

107.A restaurant has a case type that allows customer to book the dining room for events.

Customers provide basic information including party size and indicate whether they want

the restaurant to cater the event.

If the catering is not requires are given a rental rate quote.

If customers indicate that want the restaurant to cater the event, they must provide
menu preferences and schedule an appointment to do menu before they are given a
quote.
Which two options would you use to configure the case type to achieve the requested
behavior? (Choose Two.)

A. Create a check box for customer to indicate whether they want the restaurant to
cater the event. Create a selection with the menu preferences and scheduling
feature that has a Visible when condition.

B. Create a check box for customer to indicate whether they want the restaurant to
cater the event. Add a decision shape that evaluates whether the customer
checks the box.

C. Create a process for customers to indicate menu preference and schedule the
menu testing appointment. Add the process as a case-wide optional action.

D. Create a process for providing menu preferences and scheduling the menu
appointment. Create a parallel process for providing the customer with the rental
rate quote.
 43. While testing a form, you need to verify the contents of a data page in memory.
Which tool do you use to view the current contents of the data page?

A. The Clipboard tool

B. Case Designer

C. The Data Explorer

D. Live UI

44. You configure a service level to adjust assignment urgency to 100 when the goal

interval lapses.

How does assignment urgency impact the deadline and passed deadline intervals?

A. Urgency value remains at 100, but other service level processing continues.

B. Urgency value continues to increment as configured.

C. Service level processing is halted until the assignment is completed.

D. The user is notified that the maximum urgency has been reached.

45. In a claims application, customers can file home insurance claims. Each claim contains a list of
items of loss. Depending on circumstances, some claims are investigated for potential fraud
in parallel to the actual claim process. Which two entities would you model as case type?
(Choose two.)

A. Fraud investigation
B. Claim
C. Customer
D. Items of loss

46. You are building a form that contains a list of courses. Users will select the courses in which
they want to enroll. Which two tasks must take place in Designer Studio? (Choose Two)

A. Enable section editing and configure the selection check box by removing the caption.
B. Create a field group list property and make the property a data reference.
C. Configure the view in Run mode and change the order of the columns in the view.
D. Edit the field group list property and set data access to copy data from a data page.
47.

48. Consider the following scenario: - During the Interview process for a Job Application case, an
administrative assistant selects the date and location of the interview. - Next, an email
confirmation is sent to the candidate. - During the interview, the hiring manager captures
notes from the discussion. - Finally, the candidate is assigned a technical exercise and the
results are added to the case. Select two step names that follow the guidelines for identifying
and naming the steps in the process. (Choose Two)

A. Notify Candidate
B. Ask Questions
C. Schedule Interview
D. Technical Exercise

49. You are configuring an accident claim case for an automobile insurance company with two
child cases as illustrated. How do you suspend the Accident Claim case processing until the
Vehicle Damage and Body Injury cases are resolved?

A. Add a wait shape to the parent case pausing the parent case until the child cases resolve.
B. Add a service level agreement to resolve the child cases within 90 days.
C. Add a 30-day wait to the parent case to allow time for the child cases to resolve.
D. Add an approval shape to each of the child cases to resolve the cases.
 50. .You have been asked to create a pie chart that shows the number of employees in each
regional office, and the name of the manager in each office. A list report contains columns for
Employee Name, Manager Name, and Office. How do you configure the list report to create
the pie chart?

A. Group the Employee Name and Office columns.

B. Group the Employee Name column.
C. Summarize the Employee Name and Manager Name columns.
D. Summarize the Employee Name column.

51.

52.
Which tool do you use to identify missing alternate text for an image?
a) Clipboard tool
b) Accessibility Inspector
c) Tracer
d) Live UI

53. Which two rules do you localize by using the localization wizard? (Choose Two)
a) Work Parties
Correct b) Paragraph
Answer:
c) Correspondence Fragment
B and D
d) Field Value

54. A view must display four possible severity values at once, but allow the user to select only one
possible value. How do you configure the selection list?
 o Configure a drop-down list with selectable severity options
o Configure a data relationship with searchable severity options
o Configure a picklist with radio buttons for the severity options
o Configure a Boolean field with selectable severity options

55. An expense report requires approval from the requestor’s manager, division VP, and possible
an accountant based on the amount of the expense report. Which configuration satisfies this
requirement?
o Cascading approval using an authority matrix
o Cascading approval using the workgroup manager
o Cascading approval using when rules to identify the assigned user
o Cascading approval using the reporting manager

56. An online shopping application allows customers to select the item quantity of different
goods and add items to the shopping cart. In the shopping cart, the application displays the
price for each item type, indicates the quantity of each item type, calculate the total item
prices, and calculate the total cost for all items in the shopping cart. The application pulls the
price of each item type from a data page that references an external inventory management
system. Select two unit tests useful in developing the shopping cart page. (Choose Two)
 Verify the data page has the correct item prices.
 Verify the data transform copies the correct value from the data page to the shopping cart
page.
 Verify the price fields are displayed in the correct format.
 Verify the order total cost property is accurately calculated.

57.
Ans : B

58.

Ans: D

59.

Ans: A

60.
 61.

62.

63.

64. Direct Capture of Objectives (DCO) aims to increase which two aspects of application
delivery? (Choose Two)
o Accuracy
o Coding
o Speed
o Performance

65. You have been asked to create a pie chart that shows the number of cases each manager has
created. A list report contains columns for manager name, case ID, and office. How do you
configure the list report in order to create the pie chart?
o Group the case ID column.
o Group the manager name column.
o Summarize the manager name column.
o Summarize the case ID column

66. You have been asked to create a report definition that includes information about the sales
offices and sales representatives. The manager wants to access the report in the Report
Browser in the user portal. The manager also wants to include the report in a new report
category specifically for the sales group. What two configurations are required to support
this request? (Choose Two)

o Select the option in the Report Browser that allows users to view your report.
o Create a report category rule for sales office reports.
o Select the report definition option that displays your report in the Report Browser.
o Add a report category for sales group reports in the Report Browser.

67. You have created a new report that contains a list of employees, hire dates, and managers.
You have been asked to display each manager in a row. Beneath each manager row, you
must list the manager's employees and their hire dates. How do you support this request?
o Group the manager column
o Filter the manager column
o Summarize the manager column
o Sort the manager column

68. Which two statements demonstrate the role of a report? (Choose Two)
o Reports are used to assess process performance.
o Reports are used to update data in a database.
o Reports are used to select items from a list while working in an assignment.
o Reports are used to source a list of selectable items while working in an assignment

69. You are asked to build a report listing customer order cases with an Order Total value over
USD10000 sorted by Creation date (pxCreateDate). The report should display the following
three fields: Case ID (pylD), Customer ID, and Order Total.
Which property or property combination should you optimize to improve performance?
o Order Total
o pxCreateDate
o Customer ID and Order Total
o pxCreateDate and Order Total

70. Which requirement is satisfied by configuring a service level agreement?

o Requests from customers with elite status go to a dedicated work group.
o A transaction review is completed within 24 hours.
o Users are notified when they receive an assignment.
o Transaction dispute cases are considered more urgent than address change cases.

71. As part of the case design, after someone completes a purchase, the application should send a
confirmation email. How do you design the case life cycle to send the email?

o As part of the stage configuration

o As an alternate stage
o As part of the case configuration
o As a separate process step

72. Which two requirements demonstrate the need to configure correspondence? (Choose Two)

o Fax a new insurance claim to the auto repair shop.

o Text the customer with status changes in an insurance claim.
o Assign a new insurance claim to a case worker to process.
o Phone a customer for additional information about the case.

73. You create an application to track package deliveries. Choose three elements that are
essential for this application. (Choose Three)

o A delivery cancellation child case

o A shipment tracking case type
o A set of fields to capture the shipping details
o A work party to represent the customer
o A user view to enter the shipping details

74. Select the three benefits of using Direct Capture of Objectives (DCO). (Choose Three)
o Generate the latest code from business-friendly metaphors.
o Empower project participants to review development progress.
o Facilitate collaboration between business and IT around working models.
o Automate custom business processes.
o Enter and store business requirements in the application.
75. To qualify for an instant loan, an applicant must be older than 21 and have a monthly income
of atleast USD2000. How do you enforce these restrictions?

o Use two Edit Validate rules: one for age and one for income.
o Use a single Validate rule with two conditions: one for age and one for income.
o Configure the UI controls to only accept values greater than 21 for age and USD2000 for
income.
o Use two Validate rules: one for age and one for income.
76. You are defining a user view for a loan application. If the loan applicant indicates there is an
existing open account, the Date account opened must be before the current date.
Select the approach that meets the validation requirements.

o Use a pick list control to verify the Date account opened is in the past.
o Use a validate rule to verify the Date account opened is in the past.
o Use a when rule to verify the Date account opened is in the past.
o Use a calendar control to verify the Date account opened is in the past.

77. An applicant submits a loan request. The system validates information on the loan
application and calculates the credit score of the applicant based on credit reports and the
account history with the bank.
♦ If the credit score is unacceptable, the customer is notified of the result and the
loanapplication isclosed.

♦ If the credit is acceptable, the loan application is forwarded to a loan officer for review.

♦ If the loan officer approves the loan request, the loan application is sent to
theunderwritingdepartment for processing.

♦ If the loan officer rejects the loan request, the customer is notified of the result and the
loanapplication is closed.

Select the case life cycle design that most closely follows the guidelines for identifying and
namingstages for the use case.

Ans : D

78. Consider the following scenario:

A customer files a fraud complaint. The complaint is investigated by a customer service agent.

♦ The customer service agent may request additional information from the customer.
♦ The merchant is notified and given 15 days to dispute the fraud claim.

♦ If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted to
their account. How do you name the step where the agent investigates the claim for fraud?

o Investigate Claim
o Claim Investigation
o Fraud Claim
o Investigate Fraud

79. Consider the following requirement:

The patient must be able to modify physician details at any time without impacting primary case
processing. Which configuration satisfies this requirement?

o Add a case-wide optional action to the case life cycle.

o Add a primary stage with at least one process to the case life cycle.
o Add an alternate stage with at least one process to the case life cycle.
o Add an assignment to the case life cycle.

80. A requirement states: When a business guest checks out of a hotel, the guest must complete
a hotelreview to receive a corporate discount. Select the case type relationship that satisfies
the requirement.

o Configure hotel review as a spin-off case of the checkout request.

o Configure checkout request as a child case of hotel review.
o Configure both checkout request and hotel review as top-level cases.
o Configure hotel review as a child case of the checkout request.

81. A requirement states: A customer can update an address at any point during case processing
by performing the following steps.

1. The customer submits the new address.

2. The application verifies that the address matches postal service requirements.

3. The customer then approves the corrected address.

How do you configure this requirement?

o Add a case-wide optional action to the workflow for the address submission.
o Add a case-wide optional process to the case workflow to perform the address change.
o Add an alternate stage to the case life cycle to change the address.
o Add a button to each assignment to present the customer with a form to submit a new
address.

82. In processing a parent case P-l, two child cases C-l and C-2 are created. Which of the following
statements is correct about the processing of P-l, C-l, and C-2?
o P-l must be resolved before either C-l or C-2 can be resolved.
o Either C-l or C-2 must be resolved before P-l can be resolved.
o C-l must be resolved before C-2 can be resolved.
o Both C-l and C-2 must be resolved before P-l can be resolved.

83. Which three use cases demonstrate the Pega dynamic UI behavior? (Choose Three)

o Display a message upon form submission that a date field must be in the future.
o Unmask a password field when users click an icon.
o Automatically calculate order total when users change quantities.
o Display partner information fields when a screen loads for married applicants.
o Display a shipping address section when users select the Different than billing address check
box.

84. You are implementing a UI form collecting job applicant information. Users must provide
values to certain fields before submitting the form. Which configuration adds asterisks to
indicate the mandatory fields on the form?

o Use a Validate rule to verify the mandatory fields have a value

o Configure the mandatory fields as Required in the section rule
o Use multiple Validate rules for each mandatory field
o Use an Edit Validate rule to verify if each of the mandatory properties has a value

85. In a hotel reservation application, a form displays a list of hotels with available rooms based
on the check-in and check-out dates entered by users. How do you configure the form to
refresh the hotel list whenever the check-in or check-out date changes?

o Display the hotel in an embedded section with a visible when condition.

o Configure edit validates on the date fields to refresh the section when the date values change.
o Configure action sets on the date fields to refresh the section when the date values change.
o Configure an action set on the hotel list display to refresh the section when the hotel list
changes.

86. What are the minimum components of a user interface (UI) action set?

o Two actions and one event

o One action and one event
o One action, one event, and one condition
o One action and one condition

87. Which of these options are typically configured on a dynamic layout? (Choose Two)
o Align columns and rows to present data in a spreadsheet
o Label Positioning
o Number of columns in each row
o Alignment of field values

88. In which two situations do you configure local data storage? (Choose Two)

o Defining valid values for a property

o Caching data retrieved from an external system
o Storing reference data as part of the application
o Saving case data in an application

89. A data page holds product information and has the Reload if Older Than field set to 30
minutes. The data page is created at 7:43. The user then performs the following actions: 8:10
the user refreshes the product information 8:45 the user refreshes the product information.
At what time is the data page reloaded?

o 8:13
o 8:10
o 8:40
o 8:45

90. A customer wants to copy the contents of a previous order to their current order. What rule
type do you use to copy the order contents?

o Data page
o Data transform
o Declare expression
o Function

91.
92. In designing your application, you want to apply consistent visual styles to all parts of
the application. How do you meet this requirement?

 Specify a skin in the application rule.

 Apply styles to the screen layout.
 Use the Live UI tool to select the skin rule.
 Specify a skin in the harness rule.

93. Which two configurations do you use to validate the minimum age of a new potential
customer in the CollectAccountInformation assignment step? (Choose Two)

 Create and Edit Validate rule to check the customer age.

 Reference the Edit Validate rule on the CollectAccountlnformation flow action.
 Reference the Validate rule on the CollectAccountInformation flow action.
 Reference the Validate rule on the CollectAccountInformation assignment.
 Reference the Edit validate rule on the CollcctAccountlnformation assignment.
 Create a Validate rule to check the customer age.

94. Identify the two requirements that are satisfied by using a data transform. (Choose two.)
 Display the same data on multiple user views.
 Convert integer data to text data.
 Copy an existing order to a new case.
 Validate the format of a property value.

95. Select each task on the left and drag it to the corresponding Application Development Studios
the right, where the task can be completed
Ans: a-1, b-3, c-2, d-4

96. You are configuring routing for a customer warranty service request. All warranty
servicerequests are routed to the warranty resolution group except for warranty service
requests for beta release product that requires review by the vice president of service. How do
you configure assignment routing to review warranty service requests?

 Route the assignment to the vice president of service who routes assignments to the
warranty resolution group as needed.
 Route the assignment to the warranty resolution group who sends an email notification to
the vice president of service for the beta-release product.
 Route the assignment to the skilled group for the beta release when the request is for the
beta release. Otherwise, route the assignment to the warranty resolution group.
 Route the assignment to the vice president of service when the request is for the beta
release. Otherwise, route the assignment to the warranty resolution group.

97. You are creating a case type to process job applications for a large corporation.
Jobapplications for security positions require a physical assessment in addition to the standard
criminal background check. The physical assessment can occur before or after the background
check. How do you configure a case type to achieve the required behavior?

 Create a process for the physical assessment that is followed by a process for the
backgroundcheck.
 Create a process for the physical assessment that is parallel to the background check
process.
 Create a process on one stage for the background check and a process on another stage for
the physical assessment.
 Create a process for the background check and an optional process for the physical
assessment.

98. A library application used by staff creates a book request case when a member wishes to
borrow one or more books. As part of the case process, the application shows the staff a read-
only list of outstanding past-due books to remind the member to return late books. Select the
Data page definition for this use case.
  List,Readonly, Thread
 Page,Editable,Node
 Page,Readonly,Requester
 List,Readonly,Requestor
 Page,Editable,Requester
 List,Readonly,Node

99. You are configuring an external data source using the Integration Designer. You have the REST,
Dev, Stage, and Prod endpoint URLs, and a name for the data source. What other information
do you need to configure the external data source?

 The name of the database where the source data is stored

 The data views using the external data source
 A plan for mapping the data and REST response fields
 A backup endpoint URL if the configured URL refuses to connect

100. In an application for configuring hardware equipment for new employees, the manager
chooses a laptop model from a drop-down list. The list of available laptop models is maintained
in an external system and may change over time. Which of the following do you use as the data
source for this drop-down list ?
 A data page
 A local list
 A data table
 A data transform

101. You are developing a case type that processes scholarship applications. Scholarship
applications advance based on the standardized test scores of the applicants. A decision shape
directs the process flow. You want to test whether the process flows correctly, but you have not
fully configured the user interface so that applicants can enter their standardized test scores.
How do you test that the process flows correctly based on the decision?

 Use the Run Rule window to create a unit test to evaluate the flow rule.
 Use a declare expression to set a value for the standardized test score field.
 Use Live UI to see how the case processes and if an error occurs.
 Use the Clipboard tool to set a value for the standardized test score field.

102. A requirement for a hotel reservation case type states that as customers change their room
selection, the total cost of the reservation updates. How do you satisfy this requirement?
 Configure a Validate rule for the room selection step.
 Apply a Disable when condition to the total cost field.
 Add a When condition to the room selection step.
 Define a declare expression for the total cost field.

103. While running a process, you notice that a read-only field on a form contains a value.
Which tool allows you to determine if a declare expression was used to calculate the value?
A. Declarative network

B. Clipboard tool

C. The Tracer

D. Live UI

104. What is the relationship between pyworkpage and case data?

A. Pyworkpage contains only the data generated by the system while
creating and processing a case
B. Pyworkpage contains all the data pages accessed while creating and
processing a case
C. Pyworkpage contains only the data entered by users while creating
and processing a case
D. Pyworkpage contains all the case data generated while creating and
processing a case

105. You are building a new booking application in pega platform with a case
type that displays a customer’s various accounts and allows them to make
banking transactions. The transaction data object allows customers to
dispute a transaction. The system provides a drop-down list of reasons for
the dispute, which are collected along with the transaction ID.

According to pega best practices, which option do you use to source the
transaction data object?

A. External system of record

B. A data page
C. Pega platform system of record
D. No system of record

106. In a purchase request case type, you have the following requirement:
purchase requests should automatically go to a manager of an employee

To meet this requirement, you design a case with a _______________

 A. Process that routes to the manager
B. Change stage step to allow the employee to route to the manager
C. Stage to route requests to the manager
D. Step that routes to the manager

107. Which requirement do you satisfy by using a wait step?

A. An accident claim case pauses until an email is sent to the user

B. An accident claim case pauses until a manager approves the request
C. An accident claim case pauses until a user uploads an accident image
D. An accident claim case pauses until 48 hours after the accident

108. You need to test whether a user interface is suitable for users with
visual disabilities, such as Deuteranopia (red-green confusion)

How do you perform this task?

A. Enable the live UI tool

B. Unit test section rules
C. Use a screen reader extension
D. Use the accessibility inspector

109. You need to localize correspondence into a language that is unavailable

in the pega language pack

Which option satisfies the requirement?

A. Run the localization wizard and add transitions to Translation.html

B. Leverage translation services SOAP calls and enable records for
translation
C. Configure a field value record that contains the correspondence text
D. Create the translation rule manually and include the rule in the
application ruleset
 110. A human resources application contains reports that are used to
review hiring practices. The product manager has asked you to test the
recent hire training report.

How do you run a unit test on the report?

A. Create a copy of the rule and use the run rule window
B. Initialize the rule with test data using the run rule window
C. Identify a data test page to unit test the rule
D. Run the report definition using the contents of a database table

111.

112.
 113. Which three statements are true about DevOps practices in pega
platform? (Choose three)

o Intermittent delivery is preferred to help plan predictable releases

o Acceptance criteria helps to focus customer-centric deployment
o Pega can integrate third-party DevOps tools to promote flexibility
o DevOps promotes larger releases in shorter development cycles
o Tests are run before publishing changes to ensure compatibility

114. How do you indicate the progress of a case towards resolution?

o Design intent-driven user interfaces.
o Configure a case notes field to capture progress information
o Update the case status on the appropriate steps.
o Apply service levels to the assignment steps.

115. Several Development teams work on different enhancements. The release date for
each enhancement is uncertain. Which two options allow each team to keep its work separate?
(Choose Two)
A. Create a new ruleset version for each team.
B. Set up a branch ruleset for each team
C. Create a new application for each team
D. Create a production ruleset for each team.

Ans: B, C

116. In which situation do you configure branched rulesets?

A. One team creates a new patch for an application while another team creates a new major
version of the application
B. You need to delegate rules to process owners from the business
C. Multiple teams need to work on the same application version
D. A team needs to work on the next version of an application while preparing to migrate
the current version.

Ans: C
 117. Depending upon the purchase request amount, approvals cascade from the users to a
loan officer, then to a director and finally to a vice president. The loan officer is the user’s
manager. The director is the loan officer’s manager. The vice president is the director’s
manager. Which two approaches can you use to configure the cascading approval? (Choose
two)

A. Approval based on Authority Matrix, with a Decision Tree rule to determine the
approver(s)
B. Approval based on Authority Matrix, with a Decision Table rule to determine the
approver(s)
C. Approval based on Reporting structure, using the workbasket manager to determine the
approver(s)
D. Approval based on Reporting structure and when conditions, using each operator’s
reporting to manager to determine the approver(s)

Ans: B, D

118. You are configuring duplicate case search logic in a case type. How do you ensure that resolved
cases are not evaluated as potential duplicates?
A. Add a must match condition where the work status of the current case does not contain
“Resolved”
B. Add a weighted condition where the work status of potential duplicates does not contain
“Resolved”
C. Add a weighted condition that evaluates the work status of current and existing cases
where work status equals “Resolved” and has a weight of “0”
D. Add a must match condition where the work status of potential duplicates does not
contain “Resolved”.

Ans: D

119. The following example shows the ruleset list for the logged in operator. What is stored in the
Admin@MyCo ruleset ?

Admin@MyCo:
Purchasing:01-01
PurchasingInt:01-01
MyCo:01-01
MyCoInt:01-01
Supplier:01-01
Customer:01-01
Inventory:01-01
Pega-ProcessCommander:07-10
Pega-DeploymnetDefaults:07-10
Pega-LP-Mobile:07-10

A. Preferences for the operator

B. Rules checked out by the operator
C. Rules delegated to the operator
 D. Rules recently opened by the operator
Ans: B

120. How do you route an assignment so that any available member of the department can
perform the task?

o Route the assignment to a work list.

o Route the assignment to the admin user I
o Route the assignment separately to all members.
o Route the assignment to a work queue

121.

122.

123.
124.

125.

126.
 127. You are designing a credit transaction case type and have the following requirement:
Transaction disputes must be resolved within 3 days. To meet this requirement you need to
set the _____________ in the service level to 3 days.
o deadline
o goal
o urgency
o passed deadline

128.

Ans: a-2, b-1, c-4, d-3

129. A process routes loan requests to a specific loan officer based on the type of loan.
* If the loan is a mortgage, it is routed to Adam Ross.

* If the loan is for an automobile, it is routed to Julia Samuels.

 * If the loan is an equity line, the case is routed to Don Smith.

How do you configure a router to ensure that case advances to the correct loan officer?

 Route the case to a worklist using a skilled router.

 Route the case to a work queue using a When condition.
 Route the case to a work queue using a skilled router.
 Route the case to a worklist using a When condition.

130.

Ans: Get Next Work -> Action, Required->Condition, Tab key-> Event

131. You configure a service level to adjust assignment urgency to 100 when the goal interval
lapses. How does assignment urgency impact the deadline and passed deadline intervals?

 Urgency value remains at 100, but other service level processing continues.
  Urgency value continues to increment as configured.
 Service level processing is halted until the assignment is completed.
 The user is notified that the maximum urgency has been reached.

132. An online retailer creates a case type that processes and manages customer orders. The
checkout process has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust
the quantity of each item and delete items to calculate and display the order total.

2. Select Shipping Option: The customer selects a shipping option to determine and display the
shipping charge for their order.

3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax,
if applicable, and the application displays the calculated sales tax.

4. Enter Payment Information: The customer selects a payment option and confirms the grand
total of the order.

For each calculation, identify the appropriate chaining option to maximize the performance.

Ans: Line total (item price * Quantity) : Forward Chaining

Order total (sum of line totals) : Forward Chaining

Shipping Charge(Calculated from a decision rule) : Backward Chaining

Sales tax(order total * tax rate) : Backward Chaining

Grand total(Order total + Sales tax + shipping charge): Backward Chaining

133. Match the following

Ans: Business Reports: 3,4 Process Reports: 1,2

134. A library application used by staff creates a book request case when a member wishes to
borrow one or more books. As part of the case process, the application shows the staff a
read-only list of outstanding past-due books to remind the member to return late books.
select the Data page definition for this use case.

 List,Readonly, Thread
 Page,Editable,Node
 Page,Readonly,Requester
 List,Readonly,Requestor
 Page,Editable,Requester
 List,Readonly,Node

135. You are testing an airline reservation case type that does not yet
have a UI configured. You need to verify that changing the
purchaseInsurance field in the clipboard tool updates the Totalcost field.
In which category of the clipboard tool would you expect to find the
purchaseInsurance field?

A. System pages
B. Data pages
C. User pages
D. Linked property pages
ANS: C

136. A disrupted transaction case records account information using a

page property. Account information is recorded at the time the case is
created and does not update when the case is further processed. Account
information is stored in an external system and accessed by a data page.
How do you configure the account information page?

A. Select refer to a data page on the page property

B. Configure the page property to refer to a keyed data page
C. Define a reference property that refers to the data page
D. Select copy from a data page on the page property
ANS: D

137. You are implementing a data entry screen to include an asset ID field to track company
equipment. All asset IDs are eight characters in length. The first three characters are letters
followed by a five-digit number.

Which validation approach restricts entries for the asset ID field to the required format?

Validate rule
 Min/Max characters
Text data type
Edit Validate rule

152. A requirement states: The date of birth submitted for first grade students must be at least five
years before September 1 of the current year.

Which three validation methods, when applied in combination, satisfy the requirement? (Choose
Three)

When rule
Calendar control
Date data type
Validation rule
Edit validate rule

153 . A data page holds product information. The data page's Reload if older than field is set to 15
minutes.

The data page is created at 06:12.

At 06:20 the user requests product information.

At 06:42 the user requests product information.

When is the data page reloaded?

06:35
06:20
06:27
06:42
154. In a Human Resources (HR) application, a business architect has developed a new process for
the Onboarding case type. You want to test the process and the fields to verify the UI elements
collect expected results.

When applied in combination, which two configurations allow you to record a set of interactions and
save the test results to verify the process functionality? (Choose Two)

Add explicit assertions on the UI elements

Create a unit test for the Onboarding case type
Create a scenario test for the Onboarding case type
Add validations on the UI elements
Add field validations on the course selection step.

156. User A should have application permissions that are identical to User B's permissions. Unlike
User B, User A lacks access to the My Cases page.

How do you grant access to the My Cases page for User A?

Update User A to the same role as User B

Add the My Cases page to the User A profile.
Update the User A account to access the same portal as User
Add the My Cases page to the User A role.

157.
Customers on a hotel booking application can add additional amenities to their
reservation. The application displays a view with the available amenities, descriptions and
costs. To reduce scrolling, the content is organized into multiple areas. Each area is
accessed using a drop down menu that lists each amenity.

How do you configure the user interface to improve access to the content and achieve the
business requirement described?

Configure a disable when condition on each field to allow access when the associated
amenity is selected on the drop down control.
Configure a repeating dynamic layout with an embedded section for each amenity and set
the layout format to grouped.
 Configure a layout group to separate each amenity into individual panels and set the layout
to a menu format. (Correct)
Configure a visible when condition on the drop down control to display each section when the
associated amenity is selected.

158 . A development team plans to enhance functionality of an existing application by

changing several user interface rules. The team would like to pilot the enhancements to a
small group of users before rolling the changes out to the entire user base. What approach
maximizes reuse and maintainability?
A. Place the updated rules into a new ruleset and include the new ruleset in a new
application.
B. Place the updated rules into a new ruleset and include the new ruleset in a new version
of the application.
C. Place the updated rules into a new minor version of the ruleset and include the new
ruleset version in a new application.
D. Place the updated rules into a new minor version of the ruleset and include the new
ruleset version in a new version of the application.
Answer: C

160
164. Users can select a check box to subscribe to a text messaging service. Selecting the check box
displays a field for a user to enter a mobile phone number.

How do you configure the application to display a field for entering a mobile phone number only
when the check box is selected?

Use a when condition in a data transform to determine whether to show the mobile phone number
field.
Use a when condition in the flow to branch the flow based on case data.
Use a circumstance on the check box property to create a rule variant that is effective when the check
box is selected.
Use a when condition in the UI form to determine whether to show the mobile phone number field.

166. Which online car parts business wants customers to find parts for any vehicle easily, You are
asked to implement the following requirement: Customers must select a make, model, and
year to initiate a vehicle-specific search.

How do you configure the data storage in the application to implement the requirement?

o Configure a data page to store the make, model, and year vehicle data.
o Configure a connection to an external system of record that contains the make, model, and
year vehicle data.
o Configure a static list of the make, model, and year vehicle data.
o Configure a local data storage of the make, model, and year vehicle data.

167. From the employee training portal, an employee opens a new Enrollment case, submits
course selections, and receives an email confirmation. There is an error in the email
confirmation. You must identify the cause of the error by recording a set of interactions on
the portal and testing expected behavior on the data collection fields.

What three steps, when applied in combination, achieve the required testing? (Choose Three)

o Add stage-entry validations on the Enrollment case fields.

o Create a test case for the employee portal.
o Add assertions on the UI elements to verify correct data collection.
o Run a new Enrollment case from the employee training portal.
o Add field validations on the course selection step.

168. A list report includes columns for purchase requests and regional cost centers. A
manager wants the report to show the total number of purchase requests for each of the
regional cost centers.
How do you configure the report definition?

o Use the purchase requests column to group the cost centers.

o Filter the results so that the report includes only cost center and purchase requests.
o Summarize the purchase requests column by count.
 o Summarize the regional cost centers by count.

169. A manager requests a report that contains the following columns: Create Date, Case ID,
Create Operator, and Work Status. You must sort the cases so the case with the most recent
create date appears at the top of the list and descends in order.

How do you design the report definition to support this requirement?

o Add a filter condition where Create Date is greater than the current date.
o Make the Create Date the first column in the report.
o Select Highest to Lowest sort type for Create Date.
o Select Lowest to Highest sort type for Create Date.

170. A car insurance quote requires a view for potential customers to enter information to
process the request.

What are the three primary decisions to make before you add fields to the view? (Choose
Three) ask to choose two

o Is field entry required?

o How do users enter values into the field?
o Do users need to see the field?
o Does the field require a data source?
o Are processing actions applied to the field?

171. Which requirement is best implemented by using a Wait step in a case?

o You must pause a case until a user uploads a signed document.

o You cannot proceed in an expense report until a manager approves the request.
o You cannot complete a purchase case on a website unless you complete a new account
subcase.
o You need to send an email after a user completes a form.