© Copyright Microsoft Corporation. All rights reserved.

FOR USE ONLY AS PART OF MICROSOFT VIRTUAL TRAINING DAYS PROGRAM. THESE MATERIALS ARE NOT AUTHORIZED
FOR DISTRIBUTION, REPRODUCTION OR OTHER USE BY NON-MICROSOFT PARTIES.

Classified as Microsoft Confidential

 Microsoft 365 Virtual Training Day:
Transform Your Employee
Experience with Microsoft Viva

Classified as Microsoft Confidential

 Design digital employee experiences
with Microsoft Viva

Classified as Microsoft Confidential

 Why does employee experience matter?

At Microsoft, we believe that energized,

empowered employees are the key to
durable competitive advantage for every
organization.

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 What is an employee experience platform (EXP)?

A digital platform that helps Purpose &

organizations create a thriving Learning &
alignment
Mission, goals and
Culture &
culture with engaged employees development
Learning and coaching
outcomes, achievements
and recognition communications
and inspiring leaders
News, events, company
onboarding, lifecycle
resources, communities
moments, talent mobility

Insights & Knowledge &

wellbeing expertise
Physical, mental,
financial, nudges, People and experts,
documents and content
feedback and sentiment

People at the center

Productivity and collaboration: email, chat, mobile, video, messaging

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 • Evaluate organization needs and goals

• Identify executive sponsor, business stakeholders,

and Viva champions

Recommend employee experience solutions and

Learning Objectives
•
strategies with Viva

• Get started with Viva, including Viva app licensing

• Combine multiple Viva apps to engage employees

and drive productivity

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 Learning Objective: Evaluate organization
needs and goals

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 New employee onboarding

Employee Tools and technology

What’s working?
What could be
Culture and environment
better?
Growth and competency

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 How are you going to gather input?

• Poll with Microsoft Forms

• Deep surveys with Viva Glint

• View metrics with Microsoft

Productivity Score

• Send quick surveys with Viva Pulse

• Study AI-generated data with

Microsoft Viva Insights

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 Have you checked your
Microsoft Purview
compliance portal?

Aligning with the rules can:

Prevent a data breach

Assure employee safety

Protect sensitive information

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 There are rules for security and governance

Security and compliance Information governance

Who can perform compliance work? How do you manage information and
content sharing?

What are their requirements? Find and share requirements with IT for Viva
setup

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 Learning Objective: Identify executive sponsor,
business stakeholders, and Viva champions

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 Getting leadership on board

Executive Sponsor Super Champions Champions

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 How can we…

Redefine culture

Align daily work with org goals

Provide effective tools

Encourage wellbeing

Promote productivity and mental health

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 Who will transform your employee experience?

• Project Lead

• Department Leads

• Communications Lead

• Employee Training Lead (L&D Leader)

• OKR Community

• Early Adopters

• HR Manager

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 Learning Objective: Recommend employee
experience solutions and strategies with Viva

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 Introduction to the Microsoft Viva suite
Microsoft Viva is an integrated employee experience platform that empowers people and
teams to be at their best.

Viva brings together all the tools that employees need to be successful in today's world of
work into one unified solution.

Viva enables connection, insight, purpose, and growth.

Viva is built right into Microsoft Teams and experienced through Microsoft 365.

Viva is easily customizable and extensible, accessible from anywhere, and integrates with
the tools that organizations already use.

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 How does Viva improve employee experience?
Empower organizations to continuously improve workforce engagement and performance ​

Drive mission Enable a high- Measure engagement

and alignment performance workforce and productivity
Goals and OKR management Skills based learning and academies Employee surveys and sentiment
Leadership engagement Crowdsourced knowledge sharing Behavioral and collaboration analytics
Corp comms and analytics Onboarding, DEI and communities High-performance org assessment

Viva Goals Viva Engage Viva Connections Viva Learning Viva Pulse Viva Glint

Viva Amplify* Viva Topics

Viva Insights

Microsoft 365
Integrations to HCM, CRM, LMS, wellness,
Platform and admin services Privacy and security
and more
Copilot in Microsoft Viva, people, answers, Granular feature access controls, inherited Workday, Qualtrics, SAP SuccessFactors,
admin experience, common navigation permissions for 3P, differential privacy for insights LinkedIn, Headspace, and more

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 Reimagine the Employee Experience with
Demo Microsoft Viva

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 Learning Objective: Get started with Viva,
including Viva app licensing

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 Get started with Microsoft Viva
How to get started with Microsoft Technical requirements and the setup
Viva processes for Viva apps
• Form a Viva Adoption Taskforce to analyze • The Microsoft Viva landing page provides a
your organization’s business needs and centralized admin experience where
identify opportunities where you can use organizations can deploy and configure Viva
the Microsoft Viva suite to address these experiences, track setup progress, and
needs. manage or assign roles to users for each
• Work with people from various parts of experience.
your organization to take on different roles • While each Viva app has its own focus, it's
and tasks to plan, set up, and launch each important to consider all Viva apps together
Viva experience. when you plan for your organization’s Viva
solution.

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 Microsoft Viva licensing breakdown
Microsoft Viva Employee Microsoft Viva Workplace
Microsoft Viva in Microsoft
Communications and Analytics and Employee Microsoft Viva Suit
365
Communities Feedback

> Microsoft Viva Connections

> Microsoft Viva Engage

> Microsoft Viva Insights

> Microsoft Viva Glint Available as an add-on Available as an add-on

> Microsoft Viva Pulse

> Microsoft Viva Goals Available as an add-on Available as an add-on Available as an add-on

> Microsoft Viva Learning

> Microsoft Viva Sales Available as an add-on Available as an add-on Available as an add-on Available as an add-on

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 How will you stay on track?

Stay on track Keep current

Check the Microsoft 365 Roadmap regularly Develop a strategy for maintenance and
for updates. reporting.

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 Learning Objective: Combine multiple Viva apps
to engage employees and drive productivity

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 Use Viva to keep everyone informed, included, and inspired

• Leadership creates organizational objectives and key results (OKRs) in Viva Goals, including
providing better support to inform, include, and inspire employees. Organizations need a way
to communicate organizational updates and provide a place for employees to share ideas and
build relationships.

• The combination of Viva Connections and Viva Engage meets these needs. Viva
Connections is used to push organization-wide and curated content, while Viva Engage is
used to foster active and lively communities.

• Viva Connections and Viva Engage together can be used to connect and engage employees
with the various Viva Insights campaigns. Microsoft 365 Analytics is used to track employee
engagement in Viva Goals.

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 Get actionable insights to foster well-being and productivity
Employee well-being is crucial to organizational success, and Microsoft recognizes this importance.

Organizations can work with their IT teams to deploy Viva Insights to support employee well-being.

Viva Insights provides employees with insights into their work habits, allowing them to work in a healthier and
more productive manner.

Viva Engage will be used to create a sense of belonging and allow employees to share best practices for improved
well-being.

Well-being-based objectives will be set and tracked using Viva Goals, with department and team-level goals
aligning with the overall organizational objective.
Leaders can monitor organization-wide trends in Viva Insights to identify areas for improvement and adjust
workload and meeting habits as necessary.
Viva Suite will help organizations support employee well-being, leading to improved productivity and
organizational success.

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 Use Viva to align people's work to team and organization goals
Leadership wants to ensure proper Use Viva Goals to create a team objective
communication of organizational goals and align all its team members to this goal.
Each team should be aware of their own and For example:
other team's goals and progress. • Team manager creates the team goal of
providing better IT support internal business.
Users can create clear and transparent goals • Next, the manager works with the team to
that align everyone to the organization's wider identify team level key results
goals and connect employee's daily work to
• The manager also works with each team
the organization's goals. member to identify individual-level key results
for the team’s goal.
• Using Viva Learning, Viva Engage and Viva
Insights for different roles in the team.

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 Use Viva to help employees learn, grow, and succeed
Develop new skills, support employee onboarding, and regular upskilling process

Set up Viva Learning Use Viva Learning to develop new skills Use Viva Insights to inform
 Default access to Microsoft Learn, Microsoft 365 (upskilling) learning outcomes
training, and 125 LinkedIn courses for employees.  Organizations should advocate for personal  Using Viva Insights to support
 By setting up Viva Learning, organizations can development to promote new skills learning and development for
enhance its employee training and development development, employability, and retainability. employees
initiatives.  Using Viva Insights,
organizations can make
informed decisions to improve
Combine Viva Learning and Viva to Use Viva Engage to build community learning outcomes for their
onboard employees for learning and growth employees
 Viva Learning and Viva Connections can be  Viva Engage is a platform for building
combined for employee onboarding. communities focused on learning and growth.
 With Viva Learning and Viva Engage combined,  The community is designed to help new team
onboarding is streamlined, and new employees are members get up to speed.
set up for success.

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 Demo Viva Learning Guided Simulation

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 Key takeaways
The following are the ways each Viva app can empower employees and help them succeed, but
you'll want to combine them whenever possible to maximize the results:
Use Viva Connections to deliver curated content, such as news, announcements, and resources through a personalized,
and interactive experience directly in Microsoft Teams.

Use Viva Insights to employ data-driven insights and targeted recommendations to enable you to improve the
wellbeing and overall productivity of people across your organization.

Use Viva Learning to support learning and development through a centralized learning hub in Microsoft Teams, to find
and share learning content within your company, or from learning content-providing partners.

Use Viva Goals to create, track, and manage objectives and key results for your organization, and align and connect your
teams to objectives and key results at scale.

Use Viva Engage to facilitate collaboration, idea sharing, and social communication between people across your
organization's communities, from leaders to new members of the organization.

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 Revisiting our learning
objectives
• Evaluate organization needs and goals
• Identify executive sponsor, business
stakeholders, and Viva champions
• Recommend employee experience solutions
and strategies with Viva
• Get started with Viva, including Viva app
licensing
• Combine multiple Viva apps to engage
employees and drive productivity

Classified as Microsoft Confidential © Copyright Microsoft Corporation. All rights reserved.

 Design productivity and wellbeing
experiences with Viva Insights

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 • Identify core team and business stakeholders

• Assess existing employee productivity and wellbeing

solutions

Learning Objectives • Define goals and target scenarios

• Coordinate setup and configuration of Viva Insights

• Understand best practices for communication and

adoption planning

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 What are the steps for launching Viva Insights?

Gather your Prioritize business Consider org and Complete technical Complete pilots Measure, manage,
team-stakeholders, scenarios user readiness for planning and broad and drive adoption
champions, and greater impact onboarding
early adopters

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 Viva Insights
What can the insights enhance?

Wellbeing Productivity

What are the insights provided?

Employees Personal insights on work habits

Managers View insights re: team norms

Leaders Broad visibility org-wide

Advanced tools and capabilities Deeper analysis for targeting challenges

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 Learning Objective: Identify core team and
business stakeholders

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 Who are the Viva Insights Stakeholders?

• Executive Sponsor • Early Adopters, Change Champions

• Success Owner • Employee Training Lead
• Program Manager • Department Leads
• Data Analyst • IT Specialists
• Privacy Champions • Communications Lead

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 Who’s in your core
Insights team?
• Insights Administrator
• Insights Business Leader
• People Managers
• Data Analyst
• Analyst
• Analyst (Limited Access)
• Program Manager

© Copyright Microsoft Corporation. All rights reserved.

Classified as Microsoft Confidential
 Learning Objective: Assess existing employee
productivity and wellbeing solutions

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 How are you going to gather input?

• Poll with Microsoft Forms

• Deep surveys with Viva Glint

• View metrics with Microsoft Productivity

Score

• Send quick surveys with Viva Pulse

• Study AI-generated data with Microsoft

Viva Insights

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 How will you align to move forward?

Current culture and experience

Goals and target scenarios

Productivity analysis of onsite vs

online employees

Setting up and customizing Viva

insights

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 What can you do with deep insights?

i
Deep insights
Discover opportunities
Validate hypotheses
Run root-cause analysis

Recommendations in the flow of work

Encourage healthy work habits
Provide tools to support work/life balance
Share resources to help prioritize key tasks

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 How does Insights bring both self-awareness and
workforce support?

Top-down Personalized insights

• Real data on habits • Notes

• Focused support where • Recommendations

needed • Tools
• Materials

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 Learning Objective: Define goals and target
scenarios

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 What are the insights that will power transformation?

Personal insights – Employees

Organization trends – Managers and leaders

Teamwork habits – Managers and leaders

Advanced insights – Leaders

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 Advanced Insights reports

What is the Hybrid workforce experience Power BI dashboard?

• Sales effectiveness • Business continuity

• Ways of working assessment • Microsoft Teams insights

• Ways of working tracker • Manager effectiveness

• Return to worksites • Behavior patterns for Glint

• Wellbeing- Balance and flexibility

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 Learning Objective: Coordinate setup and
configuration of Viva Insights

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 What are the first steps for configuring Insights?

Assign licenses

Check the environment requirements

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 Deploying Personal Insights

Privacy requirements

Configure access at the user or tenant level

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 Deploying team and organization insights

Manage teams in Viva Insights

Manager coaching recommendations and action plans

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 How will you uncover organizational trends and drive
outcomes?

Employee Meeting Manager

wellbeing effectiveness connection

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 Deploying Advanced Insights
Coordinate setup and deployment of Viva Insights

Organizational Manager
Privacy settings
data settings

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 Learning Objective: Understand best practices
for communication and adoption planning

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 How will you set up
your organization
for success?
• Business and HR alignment
• Inclusivity
• Transparency
• Compliance
• Accountability
• Rollout

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 What are the four key aspects of communication?

1 Alignment

2 Defined business problems

3 Solution benefits

4 Priority impacts

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 Sample launch timeline
Launch
3–4 Weeks 1–2 Weeks 1–2 Weeks 4 Weeks
before launch before launch post launch post launch

• Article on internet • Awareness events • Internet article • Viva Insights

landing page and promotions update - launch update #2 - post
success launch
• Executive email • Departmental
introduction communication • Viva Insights
announcement -
• Awareness events and • Internet article post launch
promotions update

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 Demo Microsoft Viva Insights: Personal Experience

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 Revisiting our module learning objectives
Identify core team and business
stakeholders

Assess existing employee productivity and

wellbeing solutions

Define goals and target scenarios

Coordinate setup and configuration of

Viva Insights

Understand best practices for

communication and adoption planning

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 Discover the essentials of working
with OKRs in Viva Goals

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 • Define the Objectives, Key Results, and
Initiative/Projects (OKR) framework
Learning Objectives • Understand best practices for writing OKRs

• Define the role of an OKR Champion

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 Learning Objective: Define the Objectives, Key
Results, and Initiative/Projects (OKR) framework

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 How can Viva
Goals help your
organization? MISSION
AND VALUES

The diagram on the right

shows how OKRs help connect
the work you do to the mission
of your organization.
OKRS
BUSINESS EMPLOYEE
PRIORITIES EXPERIENCE

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 What are OKRs?
OKR definitions:
• Key Initiatives tend to be focused efforts spearheaded at the most senior levels in an organization
• On the right is a diagram outlining key results and key initiatives.

The OKR Framework:

• Objectives begin at the organization level, generally with 3-5 annual or quarterly goals that steer the
direction of the organization.
• Each Objective is usually supported by 3-5 Key Results.

History of OKRs:
• OKRs have a long history, tracing back to Peter Drucker's Management by Objectives in 1954, and Andy
Grove's adaptation of the framework at Intel in the 1980s to achieve a common purpose and secure
market dominance.

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 Objectives are the goal you want to achieve. They ask,
"Where do we want to go?" Objectives are actionable,
aspirational, and meaningful.

Key Results are how you'll achieve your goal. They ask,
"How will we know we're getting there?" Key Results are
Definitions focused, measurable, and ambitious. Key Results are
OUTCOMES.

Key Initiatives and Projects are focused efforts that help

you achieve your Key Results. They ask, "What do we have
to do to get there?" Key Initiatives/Projects are OUTPUTS.

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 Why OKRs?

The brick layer parable

While this parable is hundreds of years old, companies today have a similar goal: align purpose-
driven teams to achieve results.

Modern challenges OKR benefits

• The pace of business is faster. • Focus on impact, not output
• Industries are being disrupted. • Alignment with broader strategy
• Values around work are changing. • Adaptability and measurable outcomes
• The workforce is global. • Transparency
• OKRs help address these issues • Possibility for exponential growth

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 Learning Objective: Understand best
practices for writing OKRs

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 Best practices for getting started with OKRs and Viva Goals

Five best practices for getting started with OKRs and Viva Goals

Begin with the Define your Communicate Leverage the Be patient

end in mind team clearly right tools

Define the goal of your Assemble the key Educate your Skill yourself in all that It takes several quarters
program with OKRs and stakeholders necessary organization on the Viva Goals has to offer for organizations to
Viva Goals, and for a successful OKR value of OKRs and and leverage features become truly proficient
communicate what rollout. explain why they are like integrations with in OKRs.
success looks like to being implemented. Microsoft Teams or
your organization. Dashboards.

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 Best practices for writing OKRs
Top down / Bottom-up Long / Short term Keep it simple
Being clear on your company's overall The most common time frame for At every point in the OKR process,
mission, vision, and values. will help goal setting is to first set long term we urge you to keep things as
inform the strategy and direction you goals to allow for a broader, more simple as possible. Organizations
want to take. aspirational focus. struggle when they try to do too
Senior leadership should take a top- Then, break out those goals into much, too fast, with not enough
down approach by taking ownership short term segments to give enough focus.
and defining annual Objectives that time for projects that will take more Brainstorm the top 12 - 15 things
cascade throughout the organization, than a few weeks, but are short you'd like to accomplish. Then
ensuring alignment and clarity. enough to allow real progress to be ruthlessly cut the list down until
made. you’ve limited yourself to 3-5
Incorporate bottom-up input from
Objectives, and 3-5 Key Results for
Individual employees to fuel the
each Objective.
specifics of your business and ensure
the OKR process is collaborative. In short, "Do less, accomplish
more."

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 Use a framework to create OKRs

The formula for a solid OKR

framework is:

I will OBJECTIVE as measured by KEY

RESULTS via KEY INITIATIVES AND
PROJECTS.

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 Writing objectives, key results, and initiative/projects
Objectives Key Results Initiative/projects
Action: This is a verb statement. Focus: The metric you want to Key Initiative/Project: Title for the
Examples: Expand, Build, Develop, measure. Examples include: CSAT group of tasks that need to be
Increase, Decrease, Purchase, etc. score, new hires, knowledge base completed. Examples: Launch a
Aspiration: What are you articles, video views, etc. mobile version of our product, Create
focusing on? Examples: a new Measure: The starting point and new video content, etc.
market, customer acquisition, ending point you're hoping to achieve. A, B, C, etc.: The list of activities that
diverse culture, must-have Examples: increasing from 80% to 95%, need to happen. Examples: Write,
product, etc. decreasing from 10 to 5, etc. Record, Edit, Review, Submit, etc.
Meaning: Why are you doing Ambition: The amount of stretch
this? Examples: increase market being applied to this metric. The level
share, grow a user base, create a of ambition is based on the difference
fiercely loyal customer following, between your starting measure and
etc. ending measure.

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 Editing objectives, key results, and initiatives/projects
Make sure they adhere Are all these Key Results necessary to achieve my
to the five OKR benefits. Objective?
• Alignment • If the answer is yes, then it passes the necessary test.
• If the answer is no, then remove what isn't needed.
• Focus
• Transparency Will accomplishing my Key Results be sufficient enough
• Adaptability to achieve my Objective?"
• If yes, then it passes the sufficient test.
• Growth
• If no, then modify existing Key Results to make them
stronger, and add any Key Results to achieve your
Objective.

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 When it comes to writing your OKRs, there's one
final element that transforms these disparate
ideas into one cohesive business framework, and
that is the concept of alignment.
OKR levels and
 Company
alignment The efforts of an entire organization.
 Team
The efforts of a group or groups of people.
 Individual
The efforts assigned to a single person.

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 Learning Objective: Define the role of an
OKR Champion

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 What does an
OKR champion THE OKR CHAMPION
OKR Champions play a key role in the rollout, adoption and continuity of leveraging
do? OKRs within an organization in a sustainable fashion. They are the connection points
between different teams that help keep OKR programs on track.

WHAT THEY DO: WHAT IT TAKES:

The diagram on the Help other leaders communicate the vision

behind change
About 2-3 hours per week on average
High-potential employees who are curious,
right shows what an Coaching fellow colleagues on OKR
methodology and software
effective listeners, prone to solving
problems and building quality relationships
OKR champion does. Facilitating OKR sessions, mainly creation Senior leadership support of Champions
and reflection
Complete software training
Ensure OKRs are clear & aligned
Directing people to helpful resources
Improving how your teams practice OKRs

RECOMMENDATION: 1 CHAMPION FOR EVERY 15 TO 50 EMPLOYEES.

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 OKR Champion roles and responsibilities

• Point of contact and driving force • Set organizational expectations for

for OKR program OKRs
• Mentor and coach team members • Set up training opportunities and
hold teams accountable
• Facilitate OKR process and drive
adoption • Celebrate OKR wins
• Communicate all things OKR- • Larger organizations may have
related multiple Champions forming a cross-
departmental team

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 How to talk with your team about OKRs and Viva Goals
Communicating effectively about OKRs and Viva Goals is crucial for success. Here are
some key steps:

Assess Plan Deploy Train and adopt Customize plan

readiness
Define success criteria, User pilot benefits: learn Provide training Three aspects of your
identify key results and methodology within materials to end users audience to consider:
Determine how
milestones, and organizational culture, so they can get up and their professional role,
receptive your users
assemble your core gain insight into running quickly. Hold how they learn, and
will be to change and
team. challenges/opportunitie weekly office hours to their personality type.
identify potential
s, pilot group as an answer questions. Drive
resistance.
example for rest of deep engagement with
organization. teams and individuals.

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 How to successfully leverage resources
• Pre-program kickoff
o The Viva Goals Adoption Guide helps OKR Champions plan and launch a successful pilot program with
communication templates.

• The OKR cycle

o At the beginning of the OKR program once users have their accounts set up, Champions should direct their teams
to relevant training materials.
o Midway through the OKR cycle, OKR Champions should reinforce guidance about check-ins to their teams.
o As users approach the end of the first OKR cycle, OKR Champions should provide guidance and further direction
on this process.

• Future state
o The OKR Maturity Model helps companies identify their level of OKR maturity and what to strive for in the future.

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 Demo Viva Goals Interactive Guide

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 Revisiting our learning
objectives

• Define OKRs and best practices for writing

them

• Define the role of an OKR Champion

• Identify the different stages of an OKR rollout

driven by an OKR champion

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 Drive performance and empower
action with Viva Glint

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 • Describe Viva Glint, People Success, and Viva Glint’s
definition of modern engagement

Learning Objectives • Describe the key benefits of using Viva Glint

• Use Viva Glint’s People Success Habits as keys to

transformation

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 Learning Objective: Describe Viva Glint,
People Success, and Viva Glint’s definition of
modern engagement

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 Who is Viva Glint and what makes us different?
Highly engaged organizations perform better

35% 12x 42% 5x

Higher Less likely Higher stock price Higher market cop
Glassdoor scores to leave performance Per employee

Attract & Retain Better Talent Achieve Higher Performance

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 Define people's Helps foster This ultimately
needs and employee drives business
expectations engagement and success
results

What is People
Viva Glint helps you Employee engagement Happier people feel
measure how well your is measured by two better, perform well,
organization is doing outcome states: keep growing, and
Success? at fulfilling what
people need to feel
happiness at work and
willingness to
want to stay at the
company... which
engaged at work, like recommend the makes the
empowerment, company. organization stronger
connection, growth, or (better stock
purpose. performance, higher
return on investments).

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 How can leaders enact a People Success approach?
 Create trust in teams by openly sharing and discussing data-driven employee feedback.
 Appreciate each other and reinforce wins by acknowledging positive stories of progress you've witnessed
in the last few months.
 Drive focus to prioritize how to act on feedback.
 Get to the root of the behaviors that help or hinder progress, by collaborating as a team to discuss what
behaviors we need to start, stop, or continue.
 Identify individual commitment to action so each member on the team recognizes their role in influencing
outcomes.
 Foster an environment of ongoing learning by acknowledging as a team, what's working and what's not
working in ongoing check-in meetings, what we need to start, stop, and continue doing to improve
outcomes.
 Create an agile, continuous improvement mindset for reaching goals. At the heart of an agile approach is
that we can't always get it right the first time. We must continuously learn from mistakes and iterate.

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 Learning Objective: Describe the key benefits
of using Viva Glint

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 Real-time feedback. Gathering feedback in real time with
survey programs spanning engagement, lifecycle, culture,
diversity, development, and manager and team
What are the effectiveness topics.
AI-driven results. Proprietary and predictive narrative
key benefits of intelligence aggregates and analyzes feedback to help
using Viva connect the dots between how work is happening and
employee sentiment.
Glint? Building habits for success. Empower managers and
teams to take effective action on feedback with suggested
Focus Areas, integrated learning content, Nudges, and a
guided conversation experience.

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 Individual contributors People managers
How can users All employees use Viva Glint to
provide honest feedback to the
Managers use the feedback reported
from Viva Glint surveys to support

across the organization and leaders on how to

create the best employee
their team and improve their
engagement.
experience.
organization Employees are empowered to
Access to data helps managers
understand what motivates and
benefit from participate in change efforts and
help make their team successful.
engages their employees.

using Viva
Executive teams HR or People teams
Glint? Executives use Viva Glint across
business areas to fuel the success of
HR and People teams become
change enablers with Viva Glint.
the entire organization.
HR and people teams support their
Executives become role models leaders to take necessary actions
using Viva Glint to transparently based on their employees' feedback.
share feedback and commit to
actions.

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 With survey templates, Viva Glint provides insights
when they matter to act decisively for improvement.
Engagement and Recurring Surveys
Engagement and recurring surveys often serve as the starting point for using Viva
Glint, providing feedback on employees' current work experience, specifically about
What are the what makes them feel engaged

survey types
Employee Lifecycle Surveys
Employee Lifecycle Surveys within Viva Glint are used to understand the milestones

and how can

an employee experiences throughout their tenure.

Ad Hoc Surveys
they support Viva Glint's ad hoc surveys are aimed at specific topics or scenarios within your
company as the need arises.

engagement? Always-On Surveys

Viva Glint's Always-On surveys are always available for survey takers to complete.
This survey does not have a closing date, so it is useful for topics that benefit from
ongoing feedback.

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 How can we measure what matters to employees to drive positive
individual and business outcomes?

We measure the outcome of We measure each of the six elemental work

employee engagement experiences that impact:
through two items: Purpose: The work that I do at Company is meaningful to me.
eSat: How happy are you working at Clarity: I know what I should be focusing on right now.
Company? (Ranging from Not at all to
Completely happy) Growth: I have good opportunities to learn and grow at
Company.
Recommend: I would recommend
Company as a great place to work. Connection: I feel a sense of belonging at Company.
Empowerment: I have the resources I need to do my job well.
Wellbeing: I can successfully balance my work and personal
life.

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 Demo Viva Glint Interactive Guide

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 Learning Objective: Use Viva Glint’s People
Success Habits as keys to transformation

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 How do I create meaningful People Success Habits?
Being a People Success organization often • Feedback: Seek it out; give forward-looking and
means changing individual tendencies and development-oriented suggestions and conduct
ingrained norms – and change is hard. regularly scheduled surveys (i.e., quarterly).
• Conversations: Hold regular one-on-one and
team meetings that include a consistent agenda
When employees are not feeling heard, item that is related to People Success.
valued, and supported, they often lose the
motivation to do their best to help the • Goal-setting: Review goals regularly, update as
needed (with justification), and make your goals
company succeed.
visible to all colleagues.
• Action-taking: Acknowledge the reality,
collaborate to decide on one Focus Area, and take
just one step toward addressing it.

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 The ACT Conversation Guide is a simple
framework for productive conversations that foster
How can I drive meaningful connection and continuous
transformation improvement. The framework allows managers
with effective and teams to practice the steps of a quality
feedback conversation and make it a habit that
conversations? stays with them.

The art of having meaningful

Acknowledge where we are
conversations that propel
progress takes time and Collaborate on where we want to go
practice to master. Take one step forward

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 Revisiting our learning
objectives

• Describe Viva Glint, People Success, and Viva

Glint’s definition of modern engagement

• Describe the key benefits of using Viva Glint

• Use Viva Glint’s People Success Habits as keys

to transformation

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