204.4314.03 - DM4370 - Installation Guide
204.4314.03 - DM4370 - Installation Guide
INSTALLATION GUIDE
204.4314.03 – September/2022
DM4370 – Installation Guide Legal Note
LEGAL NOTE
In spite the fact that all the precautions were taken in development of the present document, DATACOM shall
not be held responsible for eventual errors or omissions as well as no obligation is assumed due to damages
resulting from the use of the information included in this guide. The specifications provided in this manual
shall be subject to changes with no prior notification and are not acknowledged as any type of contract.
WARRANTY
DATACOM's products are covered by a warranty against manufacturing defects during a minimum period of 12
(twelve) months including the legal term of 90 days, as from the date of issue of the supply Nota Fiscal
(Invoice).
Our warranty is standard counter warranty, this means, for exercise of the warranty, the customer should send
the product to DATACOM Authorized Technical Assistance with paid freight. The return freight of the
equipment will be DATACOM responsibility.
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DM4370 – Installation Guide Contacts
CONTACTS
TECHNICAL SUPPORT
Datacom has available a support portal - DmSupport, to help the customers in use and config of our
equipment.
In this site the following are available: firmwares, technical datasheets, config guide, MIBs and manuals for
download. In addition, it allows opening of calls for assistance with our technical team.
We would like to highlight that our assistance through telephone support is available from Monday through
Friday from 08:00 AM through 05:30 PM.
Important: For support assistance 24x7, please request a quotation to our sales department.
GENERAL INFORMATION
For any other additional information, please visit the www.datacom.com.br/en/home or call:
DATACOM
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DM4370 – Installation Guide Product Documentation
PRODUCT DOCUMENTATION
SOFTWARE PLATFORM
RELEASE NOTES – Provides instructions on the new functionalities, identified defects and
compatibilities between Software and Hardware
HARDWARE PLATFORM
The availability of some documents can vary depending on the type of product.
Access https://supportcenter.datacom.com.br/ to locate the related documents or contact the Technical
Support for additional information.
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DM4370 – Installation Guide Contents
CONTENTS
LEGALNOTE..................................................................................................................................................................................... 2
WARRANTY....................................................................................................................................................................................... 2
CONTACTS....................................................................................................................................................................................... 3
TECHNICAL SUPPORT ................................................................................................................................................................. 3
GENERAL INFORMATION .............................................................................................................................................................. 3
PRODUCTDOCUMENTATION ........................................................................................................................................................... 4
ABOUT THIS DOCUMENT ............................................................................................................................................................. 4
SOFTWARE PLATFORM ................................................................................................................................................................ 4
HARDWARE PLATFORM ............................................................................................................................................................... 4
CONTENTS ...................................................................................................................................................................................... 5
1 INTRODUCINGTHEHARDWAREINSTALLATIONGUIDE.............................................................................................................. 7
1.1 ABOUT THIS GUIDE ....................................................................................................................................................... 7
1.2 INTENDED AUDIENCE .................................................................................................................................................... 7
1.3 CONVENTIONS .............................................................................................................................................................. 7
2 GETTINGSTARTED .................................................................................................................................................................. 9
2.1 SAFETY WARNINGS ........................................................................................................................................................ 9
3 HARDWARESPECIFICATIONS ................................................................................................................................................ 10
3.1 PRODUCT OVERVIEW .................................................................................................................................................. 10
3.2 PWR LED (POWER) ................................................................................................................................................... 10
3.3 ALARM/FAIL LED ....................................................................................................................................................... 10
3.4 CONSOLE INTERFACE ................................................................................................................................................. 11
3.5 ETHERNET MANAGEMENT INTERFACE ........................................................................................................................ 12
3.6 USB INTERFACE DEVICE (CONSOLE).......................................................................................................................... 12
3.7 DATA INTERFACES ...................................................................................................................................................... 13
3.8 POWER INPUTS .......................................................................................................................................................... 15
4 INSTALLINGTHEDM4370...................................................................................................................................................... 17
4.1 DM4370 SWITCH PACKAGE CONTENTS .................................................................................................................... 17
4.2 IDENTIFYING THE PRODUCT........................................................................................................................................ 18
4.3 PREPARING THE SITE.................................................................................................................................................. 18
4.4 19-INCH RACK INSTALLATION .................................................................................................................................... 19
4.5 DESKTOP INSTALLATION ............................................................................................................................................ 20
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DM4370 – Installation Guide Contents
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DM4370 – Installation Guide Introducing the Hardware Installation Guide
It is assumed that the individual or individuals managing any aspect of this product have basic understanding
of Ethernet and Telecommunications networks.
1.3 CONVENTIONS
In order to improve the agreement, the following conventions are made throughout this guide:
Note Notes give an explanation about some topic in the foregoing paragraph.
This symbol means that this text is very important and, if the orientations
Caution
were not correct followed, it may cause damage or hazard.
This symbols means that, case the procedure was not correctly followed,
Warning
may exist electrical shock risk.
Warning Represents LASER radiation. It is necessary to avoid eye and skin exposure.
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DM4370 – Installation Guide Introducing the Hardware Installation Guide
A caution type notice calls attention to conditions that, if not avoided, may damage or
destroy hardware or software.
A warning type notice calls attention to conditions that, if not avoided, could result in death
or serious injury.
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DM4370 – Installation Guide Getting Started
2 GETTING STARTED
Pay attention to the safety instructions during installation, operation or maintenance of this
product. Installation, adjustments or maintenance must be performed only by qualified,
trained and authorized personnel.
To prevent the risk of electrical shocks, before turning the equipment on or connecting an
interface card or cable, install the protective grounding system.
Some pieces of equipment in this guide have optical modules of LASER emitting. Avoid
exposure to eyes and skin.
The optical interface modules use transmitters with invisible LASER radiation. Never look
directly at the LASER terminals or the optical fiber. Exposure to LASER emission may cause
partial or total vision loss.
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DM4370 – Installation Guide Hardware Specifications
3 HARDWARE SPECIFICATIONS
This chapter describes the DM4370 switch hardware specifications.
More information on the switch’s capabilities can be found in the Technical Specifications chapter.
GREEN On Switch is on
Table 1 – PWR LED
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DM4370 – Installation Guide Hardware Specifications
The console interface on the RJ45 connector has two built-in LEDs that have no
functionality in the switch and remain turned off under any operating conditions.
The console cable is an accessory included only in the collective package. Additional cables are purchased
separately via code 710.0137.xx or assembled as described in the following illustrations. The pin assignment of
the RJ45 connector and its match with the DB9 connector is described in table below.
1 - -
Reserved
2 - -
Reserved
3 2
RS232_TX Output
4 5
DGND Ground
5 5
DGND Ground
6 3
RS232_RX Input
7 - -
Reserved
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DM4370 – Installation Guide Hardware Specifications
8 - -
Reserved
Table 3 – Console interface connector pin assignment
The switch’s Ethernet Management Interface does not support half-duplex mode.
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DM4370 – Installation Guide Hardware Specifications
The copper interfaces present the LED convention described in the table below to indicate the operation and
operating mode.
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DM4370 – Installation Guide Hardware Specifications
SPEEED
LINK/ACT
UPPER
PORT UPPER PORT
SPEED LINK/ACT
The LED convention to indicate the operation and mode of the interfaces is described in the table below.
Indicator Color Status Description
LINK/ACT GREEN Off Link Down (inactive interface)
On Link Up (active interface)
Blinking Data transmitting and/or receiving activity
SPEED YELLOW Off Interface operating in 10GBase-X mode
On Interface operating in 1000Base-X mode
Table 6 – Indicator LEDs of the Gigabit Ethernet SFP interfaces
SPEE LINK/ACT
D
UPPER PORT
UPPER PORT
SPEED
LINK/ACT
LOWER
PORT
POWER PORT
The LED convention to indicate the operation and mode of the interfaces is described in the table below.
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DM4370 – Installation Guide Hardware Specifications
Additionally, the DM4370 switch supports redundant power supply and the insertion/removal of power cables
(hot swap), thus allowing uninterrupted operation if one of the two power sources is turned off or fails.
The switch is de-energized through the power cable. The power outlet must be nearby and
easily accessible.
In the situation where both power inputs are connected and operating with voltages within
the specified range, the AC/DC power supply will take precedence over the DC power
supply.
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DM4370 – Installation Guide Hardware Specifications
polarity, the type of input voltage used (AC or DC) and adjusting its internal operation. Information about
tolerated input limits, power and current can be found in the Technical Specifications chapter.
The image below shows the plug’s grounding information.
Ground
POWER
Figure 9 – IEC 320/C14 plug grounding
According to the NBR 14136 standard the switch’s grounding pin must be connected to the grounding
installations of the site where it will be installed since the power pins have no polarity indication.
The external 12V power supply is a switch accessory, sold separately. Use only external
power supply provided by DATACOM. Consult Technical Support for further information.
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DM4370 – Installation Guide Installing the DM4370
The DM4370 must be installed in a dry, ventilated location. The sides, front panel and rear
panel must remain unobstructed for proper switch ventilation and air convection. Never
support any type of material over the switch.
The switch has a fan in the rear panel next to the power inputs to assist in the switch’s heat
dissipation. Never block the air vents while the switch is in operation.
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DM4370 – Installation Guide Installing the DM4370
Building,
Environment,
Equipment,
Cabling.
The construction of the site in question needs to be prepared to withstand mechanical and electrical loads of
the new switch being installed. See the Technical Specifications to check relevant switch weight and power
consumption information.
Be sure that the power supply circuit to the rack assembly is not overloaded.
Additionally to temperature control, it is also necessary to install the equipment only in a humidity-controlled
area that is free of airborne materials that can conduct electricity. Remember that too much humidity can
cause a fire and too little humidity can produce electrical shock and fire.
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DM4370 – Installation Guide Installing the DM4370
Figure 12 – MA-01
After installing the switch to the adapter, place the assembly on the rack and insert two standard M5 screws
(not shipped with the switch) into each side ear of the adapter to secure the assembly to the rack’s cage nuts
(not shipped with the product). Finally, tighten the screws to ensure that the assembly is securely attached to
the rack.
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DM4370 – Installation Guide Installing the DM4370
Step Description
Immediately after the unit is powered by any of the power inputs, the green PWR LED
Step 1
should light up immediately
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DM4370 – Installation Guide Installing the DM4370
You should be able to see the fan, positioned at the rear panel, moving after the
Step 2
switch is turned on.
Table 8 – Operating normally
Find further information on the expected LED behavior in Hardware Specifications chapter.
Once the initialization process has been completed successfully, the operator must configure the switch’s
management as indicated in the Accessing the Switch section.
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DM4370 – Installation Guide Installing and Removing Transceivers
This chapter describes how SFP/SFP+ modules should be installed and removed. It also provides information
about the DATACOM guidelines for the cleaning and storage of modules and optical fibers.
SFP (Small Form-factor Pluggable) and SFP+ modules are inserted into the SFP/SFP+ cages, operating as
transceivers between the switch and the selected optical communication path.
In order to ensure durability and good performance of the switch, it is very important to follow the guidelines
described below.
Care with the Optical Cords:
Keep optical cords that are currently not in use with their protective cap. The core of
the optical cords can become dirty and result in loss of performance just by being stored
without their protective cap, even if stored in an appropriate cabinet;
Clean the optical cords core before using them. To clean them it is necessary to use
only specific cleaning material. Any other material used to clean the optical cord core may
result in loss of performance or even irreparable damage to the cords.
In order to handle the optical modules, it is always necessary to use an antistatic wrist
strap;
When performing any maintenance to the switch, make sure the maintenance technician is
using the appropriate protections. Grounding (the use of an antistatic wrist strap) can
prevent damage to the operator's health and damage to the switch.
The SFP/SFP+ modules provided by DATACOM meet INF-8074i and IEC 60825-1
specifications. Modules that are not approved do not guarantee correct operation of the
switch and might damage it. Please contact Technical Support for more information on the
risks of using non-approved modules and the possibility of their use.
Optical modules employ invisible radiation laser transmitters. Never look directly at the
terminals of a module or optical cord. Exposure to laser emissions may cause partial or total
loss of vision.
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DM4370 – Installation Guide Installing and Removing Transceivers
Step 1 Insert the module into the SFP or SFP+ slot and push it in until it is firmly inserted, as
shown in the image.
Before removing the optical cords, it is recommended that you check if there are labels on
them that indicate in which switch and interface they should be connected, facilitating their
identification later.
In order to remove the modules, simply follow the same insertion instructions in reverse order:
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DM4370 – Installation Guide Installing and Removing Transceivers
Step Description
Pull the module by the bale-clasp latch, as shown in the image below.
Step 3
When the switch is operating at temperatures above 45°C the user must use industrial-
grade SFP/SFP+ modules. Contact Technical Support if you have any questions.
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DM4370 – Installation Guide Logging in for First Time
The DM4370 switch does not support hardware flow control. In the configuration of the
Console Interface the hardware flow control should be disabled.
On the PC or laptop, start the terminal emulation program. The initial login
Step 1 prompt for a username appears:
login as:
The default username and password are admin. Type the username
Step 2 followed by [Enter]:
login as: admin [Enter]
Type the password followed by [Enter]:
Step 3
Password: admin [Enter]
The prompt as following will appear, indicating a successful login:
Result Welcome to the DmOS CLI
DM4370#
Table 11 – DM4370 Login
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DM4370 – Installation Guide Logging in for First Time
device by MGMT interface, you must set an IP address on your PC whithin the same network or connect by
Console:
See the Quick Configuration Guide for more information about the switch's management
settings.
admin is an account that has admin level privileges. So, it can view and change
admin admin
all device parameters. It is a complete read-and-write access to the entire device.
Due the security reasons, it is strongly recommended to change the admin account
password at the first time login.
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DM4370 – Installation Guide Logging in for First Time
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DM4370 – Installation Guide Technical Specification
7 TECHNICAL SPECIFICATION
7.1 INTERFACES
Interfaces DM4370 4GT+4GX+4XS
Console (RJ45) 1
Management 10/100/1000Base-T (RJ45) 1
USB Device (tipo mini B) 1
10/100/1000Base-T (RJ45) 4
1000Base-X (SFP) 4
10GBase-X (SFP+) 4
AC/DC power input (IEC 320/C14) 1
12V DC power input (DC JACK) 1
Table 15 – Interfaces do produto
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DM4370 – Installation Guide Technical Specification
For 10G Ports, when the switch is operating at temperatures above 40°C the user must use
industrial-grade SFP+ modules.
For 1G Ports, when the switch is operating at temperatures above 50°C the user must use
industrial-grade SFP modules.
Contact Technical Support if you have any questions.
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DM4370 – Installation Guide Standards and Regulations
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