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Troubleshooting Guide NX Tech Support

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16 views

Troubleshooting Guide NX Tech Support

Uploaded by

k.siokas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Troubleshooting Guide

NX Systems

Changing and Adding User Codes:


NX-4, NX-6, or NX-8
System must be disarmed to change user codes
Step 1 – Press *5 and the Master Code (main user code).
Step 2 – The ready light will flash.
Step 3 – Enter the 2 digit “user number” (example: 01 for user #1 if changing Master Code.)
Step 4 – Enter the new 4 digit user code.
Step 5 – Press the # key while the ready light is flashing to exit the User Code Programming Mode.
To delete a user code enter **** for a 4 digit code after step 3.
** Do NOT delete user 1

NX-8E
System must be disarmed to change user codes
Step 1 – Press *5 and the Master Code (main user code).
Step 2 – The ready light will flash.
Step 3 – Enter 3 digit user number Ex. 001 for user # 1 if changing master code
Step 4 – Enter the new 4 digit user code.
Step 5 – Press the # key while the ready light is flashing to exit the User Code Programming Mode.
To Delete a user code enter **** for a 4 digit code after step 3.
** Do NOT delete user 1

Activating the Chime Mode:


The door chime is turned on or off by pressing the CHIME key while the system is in the disarmed state. If the chime
is on the CHIME light will be on. If the chime is off the CHIME light will be off.

Resetting Smoke Detectors:


To reset smoke detectors press *7

Bypassing Zones:
To bypass a zone press the Bypass key then the zone number then the Bypass key twice

Reset Battery:
Arm and then disarm system.

Review User Codes from the Keypad:


Press [*] [5] [master code]
Enter user # (3 digit # for NX-8E)
Press the down arrow (press the arrow 4 times to see all 4 digits of the user code) and the zone LED’s will light up.
The zone # that is lit indicates the digit of the code (for 9 zones 1 & 8 will be lit).

Flashing power light means low battery.

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C:\Users\ACS WebMaster\Documents\Basic System Instructions 01.25.11.doc Brandy's Computer
Identifying Service or Trouble Conditions:
The service light will be on if the security system requires service. If the service light is on press the * key
followed by the 2 key to determine the service condition. One or more zone lights will light up indicating what
service is required.
Zone Problem
*1 System Fault – Press the 1 key. The zone light that is lit corresponds to the system faults below:
1 – Overcurrent 5 – Expander Low Battery
2 – Siren Trouble 6 – Expander Box Tamper
3 – Box Tamper 7 – Expander Trouble
4 – Expander Power 8 – Ground Fault
*2 Zone Tamper – Press the 2 key and the zone light will light up showing the zones that are
tampered.
*3 Zone Low Battery – Press the 3 key. The zone light will light up showing which zone has a low
battery. This only applies to wireless zones.
*4 Zone Loss of Supervision – Press the 4 key and the zone lights will light up showing which zone
has loss of supervision. This only applies to wireless zones.
*5 Zone Trouble – Press the 5 key and the zone will light up showing which zone has a trouble
condition.
6 Telephone Line Trouble/Line Cut – The service light will remain lit until the trouble clears and a
user code is entered.
7 Failure To Communicate – This light will light up when there is a failure to communicate
between your system and the control station. To clear a successful signal most be received at
Central Station.
8 Loss of System Time – This light will light up when there has been a loss of power and your
system clock needs to be reset.

* Indicates that if one of these trouble conditions comes up then you must press the number to check
exact trouble.

Example: You press *2 and zone 4 is lit, press 4 to see which specific zone number has loss of supervision.

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C:\Users\ACS WebMaster\Documents\Basic System Instructions 01.25.11.doc Brandy's Computer

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