Shiladitya Das Sharma IAM PBAC
Shiladitya Das Sharma IAM PBAC
610-244-8934 [email protected]
Dallas, TX 75035
Cloud Infrastructure Architect | Migration SME | Account Strategy SME | Cloud Solution Architect
A business-focused cloud architect and security specialist, with 15 years of experience in the areas of
Software Product Development & Project Delivery. Designed and implemented PBAC-based IAM
solutions, seamlessly integrated with AWS cloud services, ensuring robust security and access control
across multi-cloud environments. Ensure seamless integration, robust security, and regulatory
compliance in PlainID's Authorization Management solutions, while providing technical leadership,
scalability, and performance optimization to meet the diverse needs of enterprise customers. I exhibit
strong business knowledge in the space of DevOps, Cloud, IoT and security implementations.
Passionate about building a great team and leading them to success. Adept at leveraging technical
background with acuity for policy compliance, best practices, and standard operating procedures,
to influence and lead process changes, driving improvement and efficiencies. Capacity for
communication and collaboration, managing highly skilled teams and leading initiatives to
deliver innovative solutions that support business objectives.
Skills
AWS Migration SME, PBAC, AWS Account Strategy SME, AWS Security Specialist, AWS Cloud Architect,
Large scale migration, Technical Leadership, Database Migration, IOT, Infrastructure Monitoring,
Windows and Linux, Cloud Storage, IAM, KMS, Terraform, Plain ID, Cloud Formation, Docker, API
Gateway, API, New Relic, Pager Duty, Process management and automation, Vendor management,
SharePoint 2013, 2010, MOSS 2007,
.Net, Web Application, SharePoint Migration
Experience
Amazon Web Service (AWS, Amazon), Dallas, Tx May, 2022- Till Date
Cloud Infrastructure Architect, Migration SME and Account Strategy SME
Lead the migration team, responsible for Datacenter migration to AWS Cloud with more than 400
application servers, implemented Migration Strategy, wave planning and mobilizing. Also, instigated
account Strategy with the AWS control tower and various other AWS Services for TMRW Sports.
● Implemented large-scale Datacenter migration to AWS cloud with proper wave planning along
with identifying migration dependencies validating post-migration systems and applications.
Assisted 3M in saving millions of dollars on its Datacenter after the successful completion of the
project.
● Architect, design, and develop complex authorization policies using PlainID's Policy Manager.
This involves understanding business requirements and translating them into efficient policy
configurations.
● Integrate PlainID's solutions with various enterprise systems such as Identity and Access
Management (IAM) platforms, Single Sign-On (SSO) solutions, HR systems, and custom
applications. Ensure seamless interoperability and data flow between PlainID and these systems.
● Customize and extend PlainID's platform to meet specific customer requirements. This may
involve developing custom connectors, plugins, or extensions to integrate with proprietary
systems or add new functionality.
● Lead the end-to-end architectural design discussions with key stakeholders to develop
comprehensive IAM (Identity and Access Management) solutions tailored to meet organizational
security, scalability, performance, and maintainability requirements.
● Utilize expertise to design and implement PlainID / PBAC solutions, leveraging of direct
experience with the platform, ensuring seamless integration and alignment with organizational
objectives.
● Spearhead the deployment, configuration, and maintenance of Policy Authorization Agents
within OpenShift / Kubernetes Container Platform, providing guidance to the team to ensure
optimal performance and reliability.
● Create and manage various environments, meticulously configuring fine-grained access control
policies within the PBAC / PlainID admin console, aligning with business requirements and
industry best practices.
● Drive the seamless integration of PBAC solutions with diverse systems including MuleSoft API
gateway, Workday, Databases, LDAP systems, and Secret Management, utilizing REST APIs and
other relevant protocols to facilitate policy execution.
● Collaborate with the sales team in pre-sales activities, providing technical expertise to potential
clients.
● Develop and maintain documentation, standards, and policies for cloud cost management,
ensuring compliance with organizational requirements and industry regulations.
● These points highlight the technical responsibilities of a FinOps Engineer, focusing on optimizing
cloud costs, implementing best practices, and driving efficiency in cloud usage.
● Develop and maintain documentation, standards, and policies for FinOps-driven cloud cost
management, ensuring compliance with organizational requirements and industry regulations.
● Develop and implement cost allocation methodologies and strategies to accurately attribute
cloud costs to specific business units, projects, and applications, ensuring transparency and
accountability.
● Design and implement cost optimization frameworks and processes to continuously monitor and
analyze cloud spending patterns, identifying opportunities for cost reduction and efficiency
improvements.
● Collaborate with cross-functional teams to implement best practices in cloud cost management,
including resource tagging, usage monitoring, and budget enforcement, to optimize cloud
spending.
● Develop and implement FinOps-driven cost allocation methodologies and strategies to
accurately attribute cloud costs to specific business units, projects, and applications, ensuring
transparency and accountability.
● Design and implement FinOps-driven cost optimization frameworks and processes to
continuously monitor and analyze cloud spending patterns, identifying opportunities for cost
reduction and efficiency improvements.
● Collaborate with cross-functional teams to implement FinOps best practices in cloud cost
management, including resource tagging, usage monitoring, and budget enforcement, to
optimize cloud spending.
● Develop and deliver compelling presentations and demonstrations as needed to showcase our
cloud solutions' value proposition.
● Proficiency in utilizing analytics tools for healthcare data analysis, such as AWS analytics services
or other industry-standard tools.
● Strong understanding of healthcare information systems, interoperability, and electronic health
records (EHR).
● Experience in system architecture and design for healthcare solutions, ensuring scalability and
performance while meeting regulatory requirements.
● Design, implement, and integrate AWS cloud solutions to enhance healthcare business
processes.
● Oversee applications cloud migration to AWS, ensuring seamless transitions and optimizations
while minimizing downtime.
● Lead the design and implementation of healthcare data warehousing solutions on the AWS
platform.
● Utilize analytics tools to derive actionable insights from healthcare data, supporting informed
decision-making for clients and internal teams.
● Develop comprehensive architectural designs for cloud infrastructure solutions, considering
factors like scalability, high availability, security, and cost-effectiveness.
● Evaluate and recommend appropriate cloud services (e.g., AWS, Azure, GCP) based on project
requirements, including virtual machines, databases, storage, networking, and serverless
options.
● Implement Infrastructure as Code using tools like Terraform or AWS CloudFormation to
automate the provisioning and management of cloud resources.
● Ensure cloud infrastructure complies with security best practices, regulatory requirements, and
industry standards. Implement security controls such as Identity and Access Management (IAM),
encryption, and auditing.
● Assist in contract negotiations, including pricing, terms, and service-level agreements (SLAs).
● Migrated critical workloads from the Dallas Datacenter to AWS Cloud (Amazon ECS) with
terraform for SWI clients which helped them to save more than 200000 USD annually.
● Lead the design of cloud architectures, evaluating and selecting the most suitable Google Cloud
Platform (GCP) services to meet business requirements. Create comprehensive architectural
blueprints for scalable and secure cloud solutions.
● Leverage your GCP certification to architect, implement, and optimize cloud solutions that align
with industry best practices and Google's recommended approaches.
● Harness the power of containerization technologies, particularly Kubernetes, to orchestrate and
manage containerized applications efficiently on GCP. Develop containerized applications that
adhere to best practices and ensure high availability.
● Design and implement hybrid-cloud solutions that seamlessly integrate on-premises
infrastructure with GCP services. Utilize technologies such as VMware, OpenStack, Docker,
Kubernetes, Istio, and Anthos to create hybrid environments that maximize flexibility and
performance.
● Create technical documentation, guides, and best practices for deploying and configuring
PlainID's solutions. Share knowledge and expertise with internal teams, customers, and partners
to facilitate smooth implementation and usage of the platform.
● Stay abreast of latest trends and developments in authorization management, identity and
access management, and related fields. Evaluate emerging technologies and methodologies, and
incorporate relevant advancements into PlainID's solutions.
● Architect and develop scalable and reliable software systems using modern software stacks and
DevOps techniques. Implement solutions that can dynamically adapt to changing workloads and
demands
● Manage client relationships and project engagements effectively. Act as a technical liaison
between the client and the project team, ensuring that deliverables meet or exceed client
expectations.
● Continuously evaluate emerging technologies, tools, and best practices in the cloud computing
and containerization domains. Recommend and implement innovative solutions to enhance
efficiency and performance.
● Implement robust application lifecycle management practices, including version control,
automated testing, continuous integration/continuous deployment (CI/CD), and monitoring, to
ensure software quality and reliability.
● Optimize the performance of applications and cloud resources on GCP. Identify bottlenecks,
fine-tune configurations, and implement performance enhancements to achieve optimal system
responsiveness.
● Ensure that GCP solutions adhere to rigorous security standards and compliance requirements.
Implement security measures, access controls, encryption, and auditing to protect sensitive data
and maintain compliance with industry regulations.
● Implement robust security measures within OpenStack, including role-based access control
(RBAC), encryption, and network security policies, to protect sensitive data and resources.
● Implement continuous integration and continuous deployment (CI/CD) pipelines within
Kubernetes for automated testing, deployment, and monitoring of containerized applications.
● Maintain comprehensive documentation of architectures, configurations, and procedures.
Foster a culture of knowledge sharing and mentorship within the team to enhance technical
expertise..
Overhead Door Corporation, Dallas, Tx September, 2018- May, 2022
Cloud Engineer Lead, Architect and Security Specialist
Lead Cloud Security and Architecture, responsible for cloud migration from multi-tenant to a single
tenant (Genie’s own cloud platform), implementation of cloud security, Amazon Alexa voice and google
home integration with Genie and Overhead garage door.
● Released new generation mobile app integration with AWS cloud, which eventually increased
the sales by 20 MN.
● Identify performance bottlenecks in authorization processes and optimize the PlainID platform
for scalability and efficiency. This includes analyzing system metrics, tuning configurations, and
implementing optimizations to enhance performance.
● Ensure that PlainID's solutions adhere to industry security standards and best practices.
Implement security controls, encryption mechanisms, and access controls to safeguard sensitive
data and protect against security threats.
● Provide technical support and troubleshooting assistance to customers experiencing issues with
PlainID's solutions. Diagnose problems, investigate root causes, and implement solutions to
resolve technical issues promptly.
● Implement CI/CD pipelines for automating the deployment of PlainID's solutions. Streamline the
release process, ensure consistent deployment across environments, and automate testing to
maintain product quality.
● Lead the testing efforts for integrated IAM policies, employing automated testing methodologies
and tools to ensure robustness and reliability across diverse environments.
● Demonstrate proficiency with a range of security tools and technologies including OpenShift,
Kubernetes, Jenkins, Docker, and GitHub, leveraging this knowledge to enhance the security
posture and effectiveness of IAM solutions.
● Actively engage in problem-solving activities, leveraging deep technical expertise and
collaborative skills to address complex challenges and drive continuous improvement within the
IAM architecture.
● Facilitate effective communication and collaboration across cross-functional teams, fostering a
culture of knowledge sharing and innovation to drive successful IAM solution implementations.
● Stay abreast of emerging trends and developments in IAM technologies and methodologies,
continuously enhancing skillset and contributing to the evolution of best practices within the
organization.
● Develop comprehensive documentation including architectural diagrams, design specifications,
and implementation guides to ensure clear understanding and seamless handover of IAM
solutions to relevant stakeholders and support teams.
● Conduct regular reviews and assessments of IAM solutions, identifying areas for optimization,
enhancement, or remediation to maintain alignment with evolving business requirements and
industry standards.
● Collaborate with healthcare stakeholders to understand business processes and identify areas
for improvement.
● Analyze cloud usage data and billing reports to identify cost-saving opportunities, such as
rightsizing instances, leveraging reserved capacity, and optimizing storage solutions.
● Implement automation scripts and tools to streamline cost management tasks, such as
automated resource provisioning and deprovisioning, cost reporting, and budget tracking.
● Monitor cloud infrastructure for cost anomalies and overspending, investigating root causes and
implementing corrective actions to optimize costs while maintaining performance and reliability.
● Recommend and implement technology solutions to optimize healthcare workflows, improving
efficiency and patient care.
● Assess, recommend, and implement cloud technologies and platforms that align with healthcare
industry standards and client requirements.
● Stay updated on AWS cloud services and healthcare technology trends to provide cutting-edge
solutions.
● Work closely with business stakeholders to gather requirements and translate them into
technical specifications.
● Design technology solutions that address specific challenges within healthcare business
processes, ensuring alignment with business goals.
● Ensure AWS cloud solutions adhere to healthcare regulations, including HIPAA and other
relevant standards, to maintain data privacy and security.
● Implement and maintain security measures for protecting healthcare data in the cloud,
conducting regular audits and assessments.
● Design, build, automate and configure cloud security, security Hub and security automation.
Partnered with multiple teams to gather requirements, identify use cases, and create test
scenarios and success criteria. Managed multiple vendors, consultants, and budgets for the
project.
● Analyze cloud usage data and billing reports to identify FinOps-driven cost-saving opportunities,
such as rightsizing instances, leveraging reserved capacity, and optimizing storage solutions.
● Implement automation scripts and tools to streamline FinOps-driven cost management tasks,
such as automated resource provisioning and deprovisioning, cost reporting, and budget
tracking.
● Monitor cloud infrastructure for FinOps-driven cost anomalies and overspending, investigating
root causes and implementing corrective actions to optimize costs while maintaining
performance and reliability.
● Provide leadership, guidance, and mentorship to a team of cloud engineers, overseeing their
work, and ensuring project success.
● Lead the design and deployment of cloud infrastructure solutions, including virtual machines,
networks, storage, and serverless components.
● Implement automation and orchestration tools (e.g., Ansible, Terraform) to streamline
infrastructure provisioning and management.
● Set up comprehensive monitoring and alerting systems to proactively identify and address
performance and reliability issues.
● Architect and implement high availability and fault-tolerant configurations to ensure
uninterrupted service.
● Develop scaling strategies to handle changes in traffic and resource demands efficiently.
● Develop and communicate the organization's cloud strategy, aligning it with business objectives.
● Create comprehensive cloud architecture designs that encompass all aspects of the cloud
environment, including security, scalability, and performance.
● Evaluate and recommend cloud services and providers based on project requirements and cost
considerations.
● Implement identity governance and lifecycle management processes within PlainID's platform.
Define role-based access control (RBAC) structures, manage user provisioning and de-
provisioning workflows, and enforce compliance with regulatory requirements.
● Implement logging and auditing mechanisms to track user activities, policy changes, and system
events within PlainID's platform. Ensure comprehensive audit trails for compliance purposes and
forensic analysis.
● Design multi-cloud or hybrid cloud solutions to maximize flexibility and minimize vendor lock-in.
● Establish governance frameworks and ensure compliance with security standards, regulations,
and industry best practices.
● Collaborate with migration teams to plan and execute the migration of workloads to the cloud,
considering factors like rehosting, refactoring, or rearchitecting.
● Conduct security assessments and risk analyses of cloud environments to identify vulnerabilities
and threats.
● Develop and enforce cloud security policies, standards, and procedures in alignment with
industry best practices.
● Monitor OpenStack components, diagnose issues, and optimize performance by tuning
configurations, ensuring the reliability and efficiency of the private cloud infrastructure.
● Set up monitoring and alerting systems (e.g., Prometheus and Grafana) to collect and analyze
metrics, enabling automated scaling and proactive issue resolution within Kubernetes clusters.
● Develop cost-effective strategies for managing GCP resources and services. Monitor resource
usage, implement cost controls, and optimize spending to maximize the value of cloud
investments.
● Serve as a subject matter expert on authorization management within the organization. Provide
guidance, mentorship, and technical leadership to junior team members, and contribute to the
overall technical strategy and roadmap of PlainID
● Design and implement high-availability solutions on GCP, ensuring minimal downtime and rapid
recovery in the event of failures. Create disaster recovery plans and conduct regular testing.
● Leverage serverless computing services on GCP, such as Google Cloud Functions and Cloud Run,
to build and deploy event-driven, scalable, and cost-efficient applications.
● Integrate AI and machine learning services from GCP, such as Google AI Platform and
TensorFlow, into applications to enable intelligent decision-making and predictive analytics.
● Utilize GCP's big data and analytics services, including BigQuery, Dataflow, and Dataprep, to
process and analyze large datasets for actionable insights and data-driven decision-making.
● Develop and implement a multi-cloud strategy, leveraging GCP in conjunction with other cloud
providers to enhance redundancy, geographic distribution, and workload optimization.
● Implement automated security monitoring and incident response systems on GCP to detect and
respond to security threats in real-time. Stay current with security trends and emerging threats.
● Design, develop, and manage APIs on GCP using services like Apigee to enable secure and
efficient communication between applications and services.
● Establish governance frameworks and enforce compliance with industry standards and
regulatory requirements, ensuring data privacy and security.
● Continuously analyze and optimize the performance of applications and infrastructure
components on GCP, identifying areas for improvement and implementing enhancements.
● Plan for future capacity needs by forecasting resource requirements, scaling infrastructure as
necessary, and ensuring optimal resource allocation.
● Mentor and train team members on GCP best practices, cloud architecture, and emerging
technologies, fostering a culture of technical excellence within the organization.
● Share best practices and lessons learned with the broader technical community through blog
posts, presentations, and participation in industry conferences and events.
● Implement strong IAM controls, including role-based access control (RBAC), MFA, and privileged
access management (PAM).
Worked with highly technical and skilled team members, engineering and operations of the enterprise
projects and cloud migration, database migration, and web development for multiple clients like Alyeska
Pipeline, Harman, Zurich Financial Services, and Energizer Holdings. Project Tech Lead for multiple
enterprise-wide efforts to implement innovative technologies and Coordinated resources across
multiple enterprise IT teams (offshore and onsite).
● Worked as a senior software engineer and technology lead for many clients using to implement
AWS Cloud, Web Technologies, SharePoint and Migration.
● Provide technical leadership and guidance to a team of software engineers, ensuring the
successful execution of projects.
● Provide mentorship and guidance to junior team members, fostering their professional growth
and development within the realm of IAM architecture and implementation.
● Collaborate closely with cybersecurity teams to ensure that IAM solutions adhere to established
security policies, standards, and regulatory requirements, proactively addressing any potential
vulnerabilities or compliance gaps.
● Engage with vendors and external partners as necessary to evaluate, select, and integrate third-
party tools or services that complement or enhance the functionality of IAM solutions.
● Drive continuous improvement initiatives within the IAM domain, championing the adoption of
innovative technologies, methodologies, and best practices to enhance efficiency, effectiveness,
and scalability.
● Participate in incident response and resolution activities related to IAM systems, providing
technical expertise and guidance to mitigate security incidents or service disruptions in a timely
manner.
● Collaborate with infrastructure and operations teams to ensure seamless integration and
interoperability of IAM solutions with existing IT systems, networks, and applications.
● Conduct regular training sessions and workshops to increase awareness and understanding of
IAM concepts, principles, and best practices among relevant stakeholders and end-users.
● Act as a subject matter expert (SME) on IAM-related matters, representing the organization in
industry forums, conferences, and working groups to share insights, experiences, and best
practices with peers and professionals.
● Collaborate with healthcare professionals, IT teams, and executives to align technology
initiatives with healthcare business goals.
● Act as a liaison between technical and non-technical stakeholders, ensuring effective
communication and understanding.
● Demonstrated years of experience in presales engagement, showcasing strong communication
and client-facing skills.
● Provide expertise and guidance on cloud cost optimization to project teams and stakeholders,
advising on cost-effective architecture design, resource utilization, and procurement strategies.
● Stay up-to-date on industry trends, best practices, and emerging technologies in cloud cost
management, continuously seeking opportunities to improve cost efficiency and optimize cloud
spending.
● Collaborate with cloud service providers and vendors to negotiate favorable pricing terms,
discounts, and incentives, maximizing cost savings and value from cloud investments.
● Provide expertise and guidance on FinOps-driven cloud cost optimization to project teams and
stakeholders, advising on cost-effective architecture design, resource utilization, and
procurement strategies.
● Develop and maintain integrations with third-party applications and services through APIs.
Ensure seamless data exchange and interoperability between PlainID's platform and external
systems.
● Design data models and schemas to efficiently store and manage authorization-related data
within PlainID's solution. Optimize database structures for performance, scalability, and
flexibility.
● Stay up-to-date on industry trends, best practices, and emerging technologies in FinOps-driven
cloud cost management, continuously seeking opportunities to improve cost efficiency and
optimize cloud spending.
● Collaborate with cloud service providers and vendors to negotiate FinOps-driven favorable
pricing terms, discounts, and incentives, maximizing cost savings and value from cloud
investments.
● Proven experience in a techno-functional role, ideally in healthcare and AWS cloud
environments.
● In-depth knowledge of healthcare business processes, regulations, and compliance
requirements, particularly in healthcare IT.
● Expertise in AWS cloud technologies, including EC2, Lambda, S3, and AWS security services.
● Lead the design and architecture of complex software systems, making critical decisions on
technology stack, frameworks, and system structure.
● Conduct code reviews and mentor team members to ensure code quality, adherence to coding
standards, and best practices.
● Develop and communicate the technical roadmap for projects, aligning it with the organization's
long-term goals and strategies.
● Collaborate with product managers, designers, and other stakeholders to define technical
requirements, scope, and project timelines.
● Tackle complex technical challenges and provide innovative solutions to optimize software
performance, scalability, and reliability.
● Establish and enforce development standards, coding guidelines, and best practices within the
team.
● Lead the design and deployment of OpenStack-based private cloud infrastructure, considering
scalability, high availability, and performance optimization.
● Manage and allocate compute, storage, and networking resources within the OpenStack
environment, ensuring efficient utilization and resource isolation.
● Integrate OpenStack with Kubernetes clusters to enable container orchestration on OpenStack-
managed virtualized infrastructure, allowing for flexible and scalable application deployment.
● Architect and manage Kubernetes clusters, considering factors like node scaling, network
configurations, and cluster federation to ensure high availability and fault tolerance.
● Implement container orchestration using Kubernetes, including pod scheduling, scaling, and
automated application deployment, to enhance application resilience and resource utilization.
● Enhance container security within Kubernetes by implementing policies, security contexts, and
network policies, and regularly applying security updates to containers.
● Develop high-quality software solutions by writing clean, efficient, and maintainable code,
following coding standards and best practices.
● Contribute to the architectural design of software systems, making informed decisions on
technology choices and system structure.
● Analyze complex technical problems and propose effective solutions, considering performance,
scalability, and security.
● Participate in code reviews to ensure code quality, identify potential issues, and provide
constructive feedback to team members.
● Design and implement APIs and interfaces that facilitate integration with other software
components and systems.
● Develop and execute comprehensive unit tests, integration tests, and regression tests to ensure
software reliability.
● Optimize software performance through profiling, benchmarking, and code refactoring when
necessary.
● Implement DevOps practices and tools like continuous integration (CI) and continuous
deployment (CD) pipelines using Jenkins, Docker, and Kubernetes to automate software
deployment and ensure efficient delivery.
● Design and oversee the development of microservices-based applications using technologies like
Spring Boot, Docker, and Kubernetes for improved scalability and maintainability.
● Lead the integration of cloud services (e.g., AWS Lambda, Azure Functions) into the architecture,
leveraging serverless computing for cost-effective and scalable solutions.
● Champion Agile and Scrum methodologies within the team, conducting sprint planning, backlog
grooming, and retrospectives to enhance project management and collaboration.
● Optimize database performance using SQL query tuning, indexing, and database design
principles (e.g., normalization, denormalization) for efficient data retrieval and storage.
● Leverage frontend technologies such as React, Angular, or Vue.js to create responsive and
interactive user interfaces that enhance user experiences.
● Identify opportunities for code refactoring and apply design patterns (e.g., Singleton, Factory)
and SOLID principles to improve code maintainability and extensibility.
● Implement security measures such as OAuth2, JWT, and OWASP Top Ten security standards to
protect against common web application vulnerabilities and ensure data privacy.
● Stay updated on emerging technologies and trends, and assess their relevance for adoption in
the software development process.
● Create and maintain technical documentation, including system architecture diagrams, API
documentation, and development guidelines.
● Mentor junior engineers, providing guidance and support for their professional growth and
development.
● Adhere to security best practices and contribute to the identification and mitigation of security
vulnerabilities.
● Maintain thorough documentation, including code comments, technical specifications, and user
guides.
● Collaborate effectively with cross-functional teams, including product managers, QA engineers,
and designers, to deliver software projects on time and within scope.
● Worked in various domains like Insurance, Manufacturing, and energy. Worked in an on-shore,
and off-shore global delivery model, for cost-effectiveness.
Senior Software Engieer (In Wipro)
March 2013 - May 2016
United States
Optimus BT
Software Engineer
November 2010 - March 2011
Worked on backup and restore the content DB of SharePoint Sites, Provided technical support on
activities such as creating sites, user training and data restoration.
Extensively worked for monitoring production and development server logs, troubleshooting,
controlling site access, and administering Search etc.
Involved in reviewing of Application System maintenance document.
Analyze clients' requirement, and give them application/ software solutions
accordingly.
Technical Certification