Unit 1
Unit 1
(iv)Formulating Strategies
Types of Feasibility Study
• The feasibility study should contain an analysis of the following types of
feasibility plans:
(1)Technical Feasibility
(2)Commercial Feasibility
(3)Financial Feasibility
(4)Socio-economic Feasibility.
Types of Feasibility Study
• Besides these aspects, a project report should also contain general information
including description of the project, the status of the project in the national priority
and the government policies supporting the project, information about the promoters
of the project, etc.
(1)Technical Feasibility:
(a)Location
(b)Plant Capacity or Size:
(c)Plant and Equipment:
(d)Infrastructure:
(e) Effluent Treatment and Discharge:
(f) Foreign Collaboration:
(2) Commercial Feasibility:
(3) Financial Feasibility
(4) Socio-Economic Feasibility:
What is product adoption?
• Product adoption is the direct opposite of churn(how many customers stop
using the product). When users churn, they decide not to use your product.
• When they adopt your product, they decide that they are going to use it.
• Is product adoption the same as new user acquisition? No.
• User acquisition is when a consumer decides to give your product an initial try.
• Product adoption occurs when a user achieves enough success with your
product that they make up their mind to invest in using it and to stop looking
for alternative solutions – becoming a regular user.
What is a product adoption process?
• A product adoption process is a system or strategy you use for helping people
go from total unawareness of your product to deciding that it works well for
them.
• That journey naturally breaks down into a series of stages, where the users
needs and how you should meet them are different.
• In the early stages, you must make potential customers aware of your product,
what it does, and why they should be interested in using it, helping them move
from the introduction stage to the consideration stage.
• Later on, they’re more concerned about how to make the most of your
functionality and how much it will cost.
Why is the product adoption process important?
• The product adoption process matters because maximizing product adoption
drives revenue, profit, and growth for SaaS (software as a service) businesses.
• Most SaaS products are paid for on a subscription basis. If a subscription
product doesn’t regularly deliver value, customers will churn.
• Therefore, getting users to adopt your product by helping them realize
sustained value is critical to maintaining and growing your business.
• Not only that:
✔ Acquiring new customers is between 5 and 25 times more expensive than
keeping current ones.
✔ Research shows that increasing customer retention rates by 5% increases profits
by 25% to 95%.
✔ Adopted customers are ideal targets for product expansion strategies, increasing
your revenue through upselling.
Six stages of the product
adoption process
Six stages of the product adoption process….. Cont..
1 – Product Awareness stage
• Becoming aware that a product exists and what it does is the first stage in the
process to product adoption? A familiar brand provides an advantage for new
products in generating awareness.
• Without this, marketing campaigns need to create awareness of the product as a
solution to a well-known problem (differentiating it from alternatives) or
awareness of a less well-recognized problem and the solution together.
2 – Product Interest stage
• A potential customer moves from awareness to the Product Interest stage when
the information about the product is of interest for them and their job to be done
(aka what they are trying to solve by hiring your product).
• The information they want depends on which product adoption group they are
from? It also depends on their intended use cases – along with details like
features, price, customer support
Six stages of the product adoption process….. Cont..
3 – Product Evaluation stage
• The Product Evaluation stage sees a sharpening of focus from the previous stage.
• The customer considers the pros and cons of giving your product and others a try.
• During this phase, your efforts should focus on communicating the best use cases,
highlighting your strongest features, the relative advantage over competitors, and
minimizing the perceived costs of testing your product.
4 – Product Trial (sampling) stage
• By now the prospect has decided they’re going to try your product out.
• This might be a free trial (reducing the perceived cost mentioned above), free samples,
a product demo, or an initial purchase.
• During the Product Trial stage, users test your service against their specific needs.
• They see if it delivers on its value-proposition; if it fits in with their tech stack; how
much effort it requires; etc.
Six stages of the product adoption process….. Cont..
5 – Product Activation stage
• He jump from agreeing to test a product out to committing to it long-term is too
great to treat as one step.
• Pushing for widespread adoption directly now is premature.
• It’s only when you know that a user has activated – experienced value for the
first time – that they can be convinced to stay.
• So, you should include an Activation stage, focused on making sure that your
newly-acquired customers get that benefit fast.
Six stages of the product adoption process….. Cont..
6 – Product Adoption stage
• Activated users are now primed to be convinced that the product is right for
them.
• In this last stage, product teams must convince them that they’ll get enough
value regularly to justify paying for the product, learning how to use it, and
foregoing whatever the competition offers.
• For SaaS products with free trials, consumer adoption is best indicated by users
deciding to start paying. For others, it’s when users renew.
Product Innovation
• The development of new products, changes in design of established products, or
use of new materials or components in the manufacture of established products.
• Product innovation refers to changes that improve design, materials, feel, look,
capacity, functionality, and overall user experience. An improvement can be
tangible, such as a physical product, or intangible, like software or services.
• Product innovation helps companies stay relevant in their market and continue
growing and improving over time. A company’s ability to innovate is
considered essential for its long-term viability.
• Take Apple, for example. The release of the first iPhone changed the look and
use of phones forever, thanks to its sleek touchscreen and internet capabilities.
The result? The iPhone developed a cult following, dominated the market for
years, and sent Apple’s profits sky-high. So, why is product innovation
important? Simple. If you want your company to (at the very least) stay afloat,
you have to create products that people want to buy.
Product Innovation
• The development of new products, changes in design of established products, or
use of new materials or components in the manufacture of established products.
• Product innovation refers to changes that improve design, materials, feel, look,
capacity, functionality, and overall user experience. An improvement can be
tangible, such as a physical product, or intangible, like software or services.
• Product innovation helps companies stay relevant in their market and continue
growing and improving over time. A company’s ability to innovate is
considered essential for its long-term viability.
• Take Apple, for example. The release of the first iPhone changed the look and
use of phones forever, thanks to its sleek touchscreen and internet capabilities.
The result? The iPhone developed a cult following, dominated the market for
years, and sent Apple’s profits sky-high. So, why is product innovation
important? Simple. If you want your company to (at the very least) stay afloat,
you have to create products that people want to buy.
Difference between product innovation and process innovation
• Product innovation is what you design and create, including the quality of the
materials used. Process innovation refers to how you manufacture, distribute,
and sell it.
• A real-world example: Google excels at both forms of innovation. The company
invested millions in its Android operating system and drove device sales by
investing in its site, creating effective ad campaigns, and even partnering with
other companies. The result? Android is a worthy adversary to Apple.
Why is product innovation important?
Many people think there’s no need to innovate if you’re already running a
successful business. But this just isn’t true.
• Product innovation is good for the bottom line. Businesses that introduce new
products earn higher profits than those that don’t. Companies in the top quartile
of new-product introductions generate a median return on sales more than three
times greater than those in the lowest quartile.
• Diversifying brings in new opportunities. Product innovation drives expansion
by opening up new market opportunities. It also helps firms diversify their
business and tap into totally different customer groups.
• Anticipating the needs of your customers boosts retention. If you’re
constantly innovating, customers will never see you as irrelevant or out of date.
• Innovation helps you keep up with the market. Whether you innovate or not,
other companies will. And those competitors could potentially steal your
customers. Innovating helps you differentiate your business and race ahead.
Why is product innovation important?
• Innovation is good business. The problem is, while most people can spot an
improvement, few can develop ideas on their own.
• This is because it’s hard to spot the opportunity and even harder to get that idea
developed, funded, created, and marketed. Innovation also poses a significant
risk: 95% of new products fail. When you consider the money that goes into
development and release, it’s pretty terrifying.
Steps to flawless product innovation
• Brainstorm ideas based on customer research and competitor research. Include
a mix of data-gathering methods, including focus groups, surveys, and customer
studies.
• Develop concepts that satisfy customer needs. Continue conducting analysis to
make sure these products fit into the competitive landscape. Does the product
solve a problem or simplify a process? Is it redundant?
• Validate concepts via testing. Keep gathering feedback as you go, being sure to
listen to what works (and kill what doesn’t).
• Use customer segmentation to assess the market and determine which of your
concepts will be most profitable.
• Refine your concept via prototyping. Develop a Minimum Viable Product
(MVP) to control costs and limit waste. And why stop there? Keep iterating until
your product is the best it can be.
Production Planning and Development Strategy
Production Planning and Development Strategy… cont..
1. Generation of New Product Ideas:
• The first step in product planning and development is generation of ideas for the
development of new/innovative products.
• Ideas may come from internal sources like company’s own Research and
Development (R&D) department, managers, sales-force personnel etc.; or from
external sources like, customers, dealers, competitors, consultants, scientists etc.
• At this stage, the intention of management is to generate more and more new and
better product ideas; so that the most practical and profitable ideas may be
screened subsequently.
Production Planning and Development Strategy… cont..
2. Screening of Ideas:
• In fact, generation of ideas is not that significant as the system for screening the
generated ideas.
• The ideas should be screened properly; as any idea passing this stage would cost
the firm in terms of time, money and efforts, at subsequent stages in product
planning and development.
Production Planning and Development Strategy… cont..
3. Product Concept Development:
• Those product ideas which clear the screening stage must be developed into a
product concept – identifying physical features, benefits, price etc. of the
product.
• At this stage product idea is transformed into a product concept i.e. a product
which target market will accept.
Production Planning and Development Strategy… cont..
4. Commercial Feasibility:
• At this stage, the purpose is to determine whether the proposed product idea is
commercially feasible, in terms of demand potential and the costs of production
and marketing.
• Management must also ensure that product concept is compatible with the
resources of the organization technological, human and financial.
Production Planning and Development Strategy… cont..
5. Product Development:
7. Commercialisation:
• After the management is satisfied with the results of test marketing, steps are
taken to launch a full-fledged program for the production, promotion and
marketing of the product. It is the stage where the new product is born; and it
enters it life cycle process.
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